Thumbtack Reviews

I used Thumbtack for a new concrete drive. Special Concrete were very professional and awesome. The price to have it done was reasonable. It was finished in less than a week. Great job Special Concrete. I will be using them for future jobs. Thank you

I contacted Kuts, LLC to replace a faucet and the connectors for a laundry sink. Yurii ** was the handyman that came over to replace the faucet. It was exceptional! He was very communicative ahead of time, was perfectly on time and relaxed the faucet expertly. The space is not so big under the laundry sink and this man did an amazing job and he triple checked to ensure everything was working properly before departing. He was polite, professional and very good pricing. I am holding onto his number for any other issues I have as he was efficient and cleaned up everything before departing. I will gladly share his name with neighbors looking for someone to do this type of work. So glad I found you on Thumbtack Mr. Kuts, LLC

Hatfield Home is just about the best I could have hired for installing my gazebo. Sean and his buddy worked hard in this heat to finish the job in I feel record time. You can’t go wrong in hiring this company. Thank Sean.

I’ve used Thumbtack several times for projects around my home and have had a great experience. The platform makes it easy to find local professionals, compare options, read reviews, and get quotes quickly. I’ve hired pros for everything from home repairs to larger projects, and the process has consistently saved me time compared to searching on my own.

I am very pleased with the referral I received through this company. I needed various remodeling jobs at my home and had Gabe Clinton Co. referred to me. He responded quickly when I left a message wanting to receive a bid on some remodeling work. Gabe set an appointment time and came out on time reviewed the work I wanted done and gave me a quote. He seemed kind and honest so after reviewing his estimate he gave me I hired him for a job. He was punctual and the quality of work was very good. I was completely satisfied with the work he did. I would highly recommend Gabe Clinton.

I had just joined Thumbtack a few days ago and as I'm reading all these reviews from contractors I would have to totally agree that this is not a good platform for my business. It seems to be just a bunch of fake leads that don't respond to your initial customer contact and then you are charged $60-$70 dollars for reaching out to the customer request. Maybe there are a few real customers but I certainly didn't hear back from a single real customer. Seemed quite obvious that I had been scammed.. I deleted my account and will take my business elsewhere.. I do not recommend this platform to any Contractor, sorry.

I recently hired a cleaning service (rated 5 stars) through Thumbtack for a deep clean and they left the job incomplete. When I expressed a desire to discuss expectations, the vendor instantly deleted their account and texted me from a random number pretending it was a "glitch." I reached out to Thumbtack’s trust and safety team to help find a resolution. Turns out, when a vendor deactivates their account, you can't leave a public review anymore, and Thumbtack doesn’t pursue the matter any further. In my case, the vendor refused to mediation via the platform and started harassing me via text and email. At the end of the day, Thumbtack is effectively a scam that drives up prices for both consumers and vendors while offering zero protection or accountability. Skip the middleman and find your vendors elsewhere!

I wouldn't recommend Thumbtack to my worst enemy. They steal money from you. Try Homeaglow instead.

We started using Thumbtack 8 years ago and it was great. Leads were about $6-$8 and as a one person electrical com, I was able to start a good base of customers. Now leads are running around $40-$50, even for a $75 service call. It is awful. I would use any other lead service. Their customer service is very responsive, but they normally cannot do anything about it. As a small business handyman or service person you will pay more in leads to Thumbtack than you will make on jobs.

My experience with the Thumbtack Guarantee has left me seriously questioning what protection it actually provides to customers. I submitted a claim after a project arranged through Thumbtack was left incomplete and required substantial corrective work. Throughout the process, I provided extensive documentation, including the original contract, proof of payment, photographs, correspondence, receipts, and independent estimates.