SunSetter Awnings Reviews

I love the machine, but the service and the replacement sucks. When it's working, it's great. But when there are issues, I have to do it myself or get my other people to do it instead of the warranty on the other system. We put our SunSetter awnings in nine months ago. It was supposed to be the new warranty, when something went wrong with it, SunSetter would send me a replacement part. There is a tear in the fabric, and the engine was cutting on and off. I called the gal who installed it. “I'll be there.” However, it has been seven months and nobody showed up. So, we patched it ourselves. I just have the old fabric on. And many times, the end motor remote did not work. It's working now. But when I had problems with it, I called the dealer who said, “It’s okay. I will send the installer guy,” and back and forth. So, I stopped calling. I'm done. We paid lot of money for it.

SunSetter has a proven track record and this is our second awning in about 18 years. It was cheaper to buy a new one than to get the parts replaced. SunSetter has good, quality products. I would recommend it and buy it again, same with the local installers here in Maine. They were nice people.

Our double garage door faces west and we have a finished garage. It was important to mitigate some of the summer heat from the west as the sun is moving in that direction. The awning is to get us out of the sun a bit. I liked SunSetter’s overall reputation. A couple of years ago, someone came by and gave us a quote, and we weren't ready. And I called again last year and the young guy who came out was fun to work with and we decided to get the awning. Everything went well during the sales process and the guys who came for the installation were great. It’s a 16-foot motorized awning and it’s a nice, soft green that matches our siding. We also added the dropdown screen that comes out about four feet off the valance or the edge, and I'm glad I did that, too.

I would recommend SunSetter Awnings if you are looking for somewhere to go. The whole thing went smoothly. It all went according to plan, which is a good thing in this day and age. They did their job. They got paid. Everybody's happy. SunSetter's salesman was decent enough. He and his son came over and they put the awnings up quickly. No mess, no fuss. I'm pleased. We put one awning in initially, and we decided we wanted another one on a different deck. They have lights. Also, there are four stripe colors involved. I like them. We've had them up for almost a year. They seem to work well, and hopefully, they will at summer when I use them.

The gentleman Vlad that finally came to my home was outstanding. Other than that, it took months and many calls to get someone to help. Seems they can show right away to sell but for service, they are too busy.

SunSetter’s name was familiar, though I didn’t know much about them. I don’t have room for a patio and I decided there was room between a couple of rooms. So, the awning works fine. People who come over say they wish they had one of those. They think they're cheap and they're not because I have a fairly big one. I’m sometimes in a wheelchair and a walker, and I can't get out there quickly. When it's windy or if it rains, the awning closes by itself. And I like that the most because I don't have to worry about it.

Everybody from SunSetter was great. I haven't had a chance to use the product a lot, but so far so good. My husband is handicapped, and it will keep the rain off of him. I have a remote, and that's really nice, but I also have the crank in case the remote doesn't work. I have it as a backup. Overall, SunSetter is a reliable company that I know of so far, and seems like they got great quality. They're a little expensive, but sometimes you get what you pay for.

We needed to shade our patio so we could use it for more hours of the day. We went with SunSetter for their pricing and availability, and our experience from installation to sales was good. I'm happy with SunSetter. We can now use our outdoor space for more hours of the day. If others are looking for something like that, I would recommend they get it.

We had an awning that needed to be replaced. I went with SunSetter, and I love the awning. It’s perfect for an outdoor space. I would totally recommend it to anybody.

I bought a Sunsetter product in 2022 from one of their Regional suppliers. The product broke. I contacted Sunsetter, and they informed me that an add-on I purchased from their supplier voided the warranty, and they would not replace parts OR sell me replacement parts. Their customer service team told me to call a handyman to correct the issue. I would never recommend Sunsetter for any product or service.

We really think that SunSetter is a step above most of the other companies. We had a SunSetter awning before, and we thought they were a good product. We moved. So, we decided to get another one. We got a 20-foot wide one and it has lighting on it. The installers did a nice job, and they were on time.

We had a pergola before and my wife would put roof on it. We're getting older and it was getting harder for her to put the roof on the pergola. We replaced the pergola with a SunSetter awning last summer and we like it. Springville Overhead Door came out and put the awning in. They were fantastic.

SunSetter has a good reputation. I got an awning from them and the sales team was great. The installers met the timeline I was given and the quality of the awning was very good as well. I would recommend SunSetter.

It's been an amazing process with SunSetter. I went online, but it ended up being more expensive online than if I went through the representative. Their rep came out, and she was very helpful. Her husband came out and explained everything, helped us change the measurement of the awning, and helped us explain how far it's going to come out, how it works, and what comes with it. Everything, the whole process, from the install to them getting the product out there, was wonderful. Can't say one negative thing about the process at all. I had an issue with the little screen that comes down from the awning. They were able to get that over to me and got that all swapped out. They were amazing. And anytime I would text them, they were on it. With any warranty issues, they tend to stay on top of it. It was excellent work. My experience with SunSetter was wonderful. If I had to do it again, I would.

SunSetter Awnings sounded like a good deal at the time. The guy that sold the awning to us told us he would have it installed by a certain date, but that didn't happen. When we inquired more about it, SunSetter itself said he should have never told us it could be done that soon. That is one of our complaints. The installation was awesome. Once they got here, it was done in no time flat, and they were very nice. We've only had it for a year, and it has been too windy to use it lately. So far, we're very happy with it.

We brought our mom with us about seven years ago, and she had early dementia. So, we wanted to get her out onto the deck, but we needed to protect her from the sun. We picked SunSetter based on a commercial that I had seen on TV. The man who initially came out gave us the estimate, and he was very professional. I felt like when he left, I could trust their installers. But they shorted us on the lags. The size of the SunSetter awning that we got required four bolts on the roof, and they only put half of their lags into the roof that should have been there. If my wife hadn't read the specs on it, we would have never known.

We had a pool put in and when we decided to get an awning, SunSetter seemed to have good ratings and reviews. We got the biggest one that they could install and it’s at the back of the house. It’s electric and we also bought a hand crank one that is over by the pool that has its own stand bolted into the decking. We had solar panels on the roof, which made it a little challenging for the installers because it didn't leave much space between the end of the solar panels and the end of the roof, but they got it to fit perfectly. The team did a wonderful job and stuck to the timeline for the installation. We’ve had the awning for a little over a year now and it works great.

I went to a distributor that sells SunSetter awnings. I had them do the install as well and it was fantastic. The only thing is when it gets windy, it's hard to keep them out. They start fluctuating up and down and you start worrying about them. You wonder are they going to rip the bolts out of the wall? There's only so much stress that wall could take and I got a big one - a 16 x 12 footer. They also could be a little bit cheaper.

SunSetter has a good reputation and Costco was offering a significant discount on them. We went ahead with them and the experience was pretty effortless. They came out, sold the awning to us, then they came and installed it. We knew what we wanted and the sales rep told us the size of it and what she would recommend for the size. Then we picked out the coloring to match the house. The sales rep really helped us. We've had the awning for a year and the quality has been pretty good, so far. We use it three or four times a week for shade from the sun on our patio. I have already told a lot of people about SunSetter. They're a little expensive but the quality is worth the price.

We knew about SunSetter from our neighbors and from a previous home. The sales rep was very nice and went through a lot of things with us. We had some sun coming up in the back and we needed something to protect it from the sun. It was hard to bring the awning in because it was very long at 17 feet. It took some time, but it was fine. The awning came out good. We had paid for the lights and didn't get it but within a reasonable period of time, the rep was able to get it and the installer came and installed it so everything was fine. We don't use the awning too often but when we do, we like it. It seems to be working out great and does what it's supposed to do. I would highly recommend SunSetter.

I’ve been living here for about 10 years, and I finally decided I wanted to be able to read the paper in the morning without the sunlight glaring down on my head. I did a little research and found that, product-wise, SunSetter was probably one of the best on the market, maybe in the top two or three. If the price was competitive, I was going to go with the best. The person who came out recommended going to the SunSetter website, but we knew what we wanted, and what he had in his bag sufficed. The people who did the work were excellent, and I had no issues with them. They were good guys, a family-owned business, and I liked the hands-on approach. That kind of follow-up on the job works great. The price was competitive. It wasn’t the lowest price, but it wasn’t the highest either, and a lot depends on the contractor and the profit margin they add.

I had a horrible experience. After the first salesperson got fired, I couldn't get ahold of anybody from the regional team. I called SunSetter directly, and they got me in touch with someone else. They were okay. However, I'm not entirely happy with the awning because it went too wide.

I saw the ads on TV for SunSetter and got interested in it. We wanted something to cover our deck. We got a 20 x 22 electric awning and it covers the whole deck area. The quality is great and it has made a big difference just by the way it cuts the temperature when the sun's out. SunSetter’s awning is a good product.

My husband and I had purchased different types of pergolas for our back patio and none of them seemed to work. My husband and I are older and during the wintertime, it was inconvenient for us to have to take the thing off the top of the pergola. So my husband didn't, and everything broke. I had purchased some outdoor kitchen items for our patio, and we wanted something to cover us when we sit outside because we didn’t have anything. Our neighbor has an awning in the front of their house that looks nice, and I decided to get one for the back patio. I saw a commercial on TV, which is what made me call them and proceed. And the price was reasonable. The rep who came out here was an older gentleman and he was very professional. He said he's been doing it for a long time, and his son and some other guy who works with them were the ones who came out and installed it. They were neat and clean and did a great job.

SunSetter is the best. I have a patio area and I needed some shading. I got an electric awning and it's essentially very nice. I needed a little area in my patio to be covered. This awning is a high-quality product worth having. It retracts. The awning itself is nice because the possibility of just closing and opening is very good. People don't love that and decided to have permanent structures. I want to see this sky at night. So, I just retract it back and it's great. Aside from that, it's made of very high-quality fabric. It doesn't rust and it stands up the way. I've been having awning for years and this is the best I've had so far.

We lost some trees and we needed some shade on one part of our house, so we decided it’s time we got an awning. The experience with the rep from SunSetter was great but it was a little different with the installers. They did not appear to be prepared for the area where the awning had to be installed and struggled with it. They had to come back and redo the installation because they didn't attach it properly. The people who came back were okay. They fixed it but there’s a little bit of a slope there and a little higher up, and the ladders they had weren't optimal for what they were trying to do. In the end, it all worked out, and we're happy with the product. I like what we've got so far and I'd recommend SunSetter.

I added a four-season porch onto our house and put another deck on, and it was getting hot in the room because it was on the west side. I wanted to experience a little more time on my deck and keep the heat off the house, so I put an awning on. SunSetter had a sale going on and it looked like a reasonably built product. I called and talked to a rep, and there were several misunderstandings about what I wanted but eventually, I got it through. I got a motorized awning and put it up myself. It was easy, though I had to have help from a neighbor to lift that in place. It took about 10 minutes.

We liked SunSetter Awnings' reputation. We had their your largest, motorized model installed. They were excellent when I spoke with them. Also, their installer was very good, very responsive and did a nice job. We recommended Sunsetter to friends, and they had their fabric replaced on their awning by SunSetter.

It has been less than a year that I've had my SunSetter awning and I've only used it 10 times, yet the motor went. They're supposed to come today to install a new motor, but I've been getting texts and emails saying that they are going to install an awning. I texted them back, “No, it's not an awning. It's just the motor for the existing awning.” They answered me back through a text and said, “You're correct. It will just be the motor, and it's under warranty.” I thought that was straightened out. Today, I got an email and a text that my awning is in production and it will be delivered whenever. They would let me know. But it's not an awning. I didn't bother to answer them back.

SunSetter Awnings is a company that I deal with all the time. Everything about the installation was good. I like my awning. It's attached, motorized, and very nice. I would recommend it.

I liked SunSetter's price. I'm the kind of consumer who doesn't like to be followed around in the furniture store. So, I knew what I wanted, and Sunrun didn't push. They didn't try to look at other things. They came out and measured, and made sure the measurements were right. They did exactly what we asked and they knew what they were doing. They demonstrated all the functions afterwards, so it was great. It was easy, simple, and there were no issues. We enjoyed it completely after the installation. We could go out on the deck without burning up.

SunSetter did great job. I was very pleased. My husband and I love our awning, and it works well. We use it all the time. It is a good thing. It's electric. You push a button and it opens up.

I’m extremely disappointed with my experience with SunSetter. The customer service has been terrible from start to finish. When the installation team arrived, the cover was already broken, and the wind sensor was missing—issues that should have been caught long before installation. It has now been two weeks, and we still have no answers or resolution. Customer service does not pick up the phone, and the salesperson is just as unresponsive. The lack of communication and accountability is unacceptable. I would not recommend this company based on my experience.

SunSetter Awnings was reputable and their salesman was very accommodating. However, there was a problem because the awning didn't come in as ordered. It came in without the screen, so it was delayed for eight weeks. We only got it in the end of last year so we haven’t used it much, but it seems to be okay.

We were new to the house and we wanted to enjoy the outside space. I saw Sunsetter advertised because I’m a Costco member and my experience with them was perfect. There were some issues with the install, but they were very good about coming back and fixing them. One side of it was going too low down and wasn't high enough, so we were hitting our heads, so it needed to be adjusted. Overall, everything we asked for, we were able to get, and we're very happy with Sunsetter.

My backyard is east-facing, so I get all the sun in the evening. I don't have any trees and in order to sit out on my deck, I purchased an awning, so I could have some shade. Initially, I saw the SunSetter advertisement in one of the flyers that came through and I inquired about it. One gentleman came through, and it was good. The installation was done almost a year ago and it didn't take that long. They cleaned up any messes they made as well.

We went through Costco to get to SunSetter and installation was great. We love the awning. It's pricey, but it's worth it.

SunSetter Awnings was recommended by the installer, and we installed the awning last year. We use the awning to sit in the shade and it’s been very good so far. We also got the lights and the wind activation, so if it gets windy, it'll retract automatically.

We had a deck that needed some shade. We had talked to SunSetter Awnings some years ago, and it was a little out of our price range. We just couldn't put it together that year, so we just left them on the table and had their paperwork. It's not that we've gotten richer now, but we decided we really wanted an awning. So, we did it. We liked the colors.

We bought a 20' lighted awning for our home. When the awning was installed it was noticed that the power supply cord was not packed with the awning. It doesn't light and we have to crank it out. When my husband called customer service for the missing part- fully expecting on such an expensive purchase, they would do everything to make it right. They didn't - what they did was told him that he has to send pictures of the missing cord. You read that right. To get our cord we have to send picture of the awning installed missing the cord. When my husband asked why he had to send pictures for their mistake, they said it was policy.

SunSetter' Awning's sales team was perfect and we had no problem with them. We purchased a 20-footer and a 16-footer, which are motorized, and their installation went great.

I had a SunSetter Awning and replaced it recently. The installation went well. The quality of the SunSetter awning is consistently good.

I wanted to go and put a SunSetter, so we'd have shade. Because we had something else, and it didn't work on our deck. We had SunSetter before, so I decided to go back to SunSetter. I purchased a motorized one, and the installation went well. They had it in no more than six hours. They did a good job, because I had to have it on top of my roof, because it wouldn't go underneath my awning, because it had been too low on my deck. This winter, it worked out really well. I didn't have any problem with snow or anything building underneath it. My wife and I really like the SunSetter.

I've always wanted an awning and thought to get one because it's hot in an area in the mornings. SunSetter is the only one that I've really noticed seeing advertisements and I had received several brochures in the mail. Working with the person who sold the awning was very good. He was pleasant, gave me different options, and helped me decide on the color since my house was a certain color. I went with that. I would recommend SunSetter to my friends. I love the awning. However, I wouldn't recommend the person that put it up.

We had been using a metal-framed gazebo for years, taking the material down for the winter and putting it back up. The material wouldn't last for more than a year or two. It’d start ripping and we had to start buying the material to cover the metal, having to spray paint the metal over and over again. We had a bad winter storm, and the snow collapsed at the top of the gazebo metal. It was all bent out of shape, and I figured it was time to get a retractable one.

We had two guys come out and install the SunSetter awning. It was done well and quickly. We've had the awning for one summer and it works well on our deck. It meets all of the features that are expressed in the advertising. Our motorized, 22-feet awning is attached to the roof. It's a tan, consistent with our house color. It has the mechanism that closes it if it gets too windy. We use the awning when the sun peaks at 11 o'clock in the morning. We would keep it open all day until the sun passes. We'd shut it down around 6 o'clock in the afternoon. The only thing I don't like is we have an 8-inch flap that hangs down. That thing blows in the wind on certain wind directions and creates a great deal of noise. Other than that, I'm happy with the product and how it performs. I would recommend SunSetter Awnings if you're looking.

Love my Sunsetter! I love the wind feature where it closes itself if the winds pick up. It’s great on hot, hot days or just to keep the sun off of the porch. Love it!😊 The purchase was seamless and the crew that installed it were professional. Thank you!

SunSetter was the company I called and they gave me a lot of options. The price might have been on the high side with it being a Chinese import, but I didn't have a problem with that because it got done quickly and perfectly. The awning is still going strong. I don't know that it will last, being a fabric, three to five years. But I'm happy with the quality. The motors, the lights, and the remote work. I am very satisfied and I'd tell others to give SunSetter a call.

I looked at different companies, and SunSetter Awnings seemed the best solution to my problem. A couple of friends and I put it up, and it was easy enough to install. The product is great. However, SunSetter's customer service is horrible. sent me the wrong awning. I called. They insisted that they sent me the right thing as I sat there and read my order to them. It was the wrong color. Also, the power cords are supposed to be on one side or the other so you can reach the outlet that you deal with. I ordered a righthand power cord. They sent a lefthand power cord, and still insisted that they sent the right thing.

The reps from SunSetter were very polite and answered a lot of my questions. They explained what they were going to do and where they were going to mount the awning. They were very good about that. I had a positive experience and the awning, which is electric, helps with the shade during parts of the day.

We ordered an electric-powered awning and SunSetter sent a manual one. The end cap was dented, and the awning was six inches too short. Then, we ordered a certain fabric and they sent the wrong one. They tried to make us, the buyer, at fault for the wrong fabric, and we eventually settled on a fabric that we chose. On one side, it was dark, and on the other side, it was light. Another trip was a defective light strip. It had a light strip on one side that worked fully. It's a two-piece light strip and on the other side, only one of the two parts works. The reps came out multiple times and held us up for a couple of weeks. We didn't get the awning completely installed like we wanted to for a month. Every time they came out, they were missing something.

We have a patio out back and we would like to be able to sit out there in a more comfortable, shady location. We have a neighbor who did business with SunSetter, and we looked at their awning and we liked it, which is why we went with the company. The team did a job with the installation last spring. They brought the wrong remote control and the gentleman who was in charge of the installation made a special trip to drop off the correct one, which was kind of nice. They did a good job. The awning was expensive, but it's been durable, and we're happy that we got it. We've had family around and have used it for sitting outside the patio. We couldn't have done that without the awning, because it would have been sunny and hot.

I saw the SunSetter awning on a TV advertisement and decided to get one. It’s electric so I can press a button to open and close it. Depending on what direction it is, it seems to be alright. But if it gets too windy, we have to roll it in. I'm interested in getting an extension because the awning faces West, and when the sun comes down, it doesn't do anything. I got a little bit hanging down, but I wanted something longer. The rep said they have something that we can order.

We got the SunSetter awning for our rooftop deck because it's too sunny up there. It's a motorized awning so we can take it back and forth because of the wind. It’s working fine thus far, and we like it. It's not a complicated device. It worked for us and others can check it out at Costco.

I was familiar with SunSetter and one of our neighbors had an awning installed. These made me decide to have two awnings installed one year and then we had another one installed the following year. The functionality is very good. Once in a while, the awning will start to go out and then retract, and I have to push the remote again to get it to go out. But it’s not a huge problem.

I have a sunny deck that I needed shade for but I didn't want to put a roof up, so an awning seemed to be the right product. I did my purchase from SunSetter online. I did the installation myself. You need a couple strong guys to help you, but it’s not hard. The product is good. I had it all summer, so, hopefully, it'll work again this summer and for many years to come. It's very expensive it is the size that I wanted. There are a lot of awnings out there that are a whole lot cheaper. They just were smaller or didn't meet my needs for one reason or another.

I’m familiar with SunSetter. The way they market their product is good. The whole installation experience was fine. The owner of the company originally came to the house. He was knowledgeable. He was a good guy.

Our neighbors got a SunSetter awning. We had the same guy install ours. Our experience with SunSetter was wonderful. They answered every question. We got the motorized awning which use for shade outside.

The team that did the installation was wonderful. They arrived on time, and were in and were out. They got their work done and did a clean job. I was very happy. Everything works perfectly, and still does at the moment. However, the follow-up has not been as good. We were told that when the installation was done, we could slightly extend the awning a little further out over the deck, and we had wanted to do that. We've been trying to reach out to SunSetter Awnings, and left a few messages, but it never happened. Other than that, I'm been very happy with the product, the installation, and the service thus far. I would recommend SunSetter.

A relative had a SunSetter already installed, and I liked the appearance and usability of it. I wanted to install one myself and I went with SunSetter as well. They were good to work with, and it was very easy to maneuver through the website and make my selections. It was very quick once I ordered it, and delivery was good, too. I got a motorized awning and it's attached to the house. We self-installed it and it took us about three hours. The awning is over our deck, so when we're outside and need a shady spot, we'll put it out unless it's too windy. Then it has automatic sensor and goes back in. I would recommend a SunSetter awning. It's very easy to use and a good alternative to umbrellas or other shade characteristic items. But depending on where you are at, if it's too windy, you can't use it. Other than that, I'm very satisfied.

We had a recommendation to go with SunSetter. Several people in our community have them. The installation was perfect. The price was good as well. We were able to afford it. We were real pleased with everything that we got and we love our SunSetter.

We moved in our new home, and I was told that an awning would be a good covering for our decks. I went through recommendations and connected with SunSetter. Their team was very good. There was an issue which I would have never known and they had to come back and fix it, which they did. That was very nice. The man sorted it himself and and put a different part. I am satisfied.

We wanted an awning to go with our patio. It was so hot, you can't sit there without an awning. I went with SunSetter and picked the color that I wanted. It's a stripe and it matches our house. The quality is excellent as well. If you're looking for an awning, call SunSetter in, and see if it works for you.

When the salesman came out, he did the measurements and showed us our options. It was pretty good. From start to finish, it took four hours. The awning is pretty self-explanatory to use. I would recommend Sunsetter.

I wanted a permanent awning, and my wife decided that she wanted the one that went in and out. Sunsetter was the only brand I knew that did it. The installation guys were very professional. They did a good job. The only thing I was dissatisfied with was the price. It was a little high for what it actually is.

SunSetter Awnings were okay. I had a little issue with their service person, but things worked out. The day of delivery, he didn't do the installation when he was supposed to do it. He told me they haven't sent it yet, but then I found out it was there all the time. I should have had it way before I had gotten it. Then, some of his delivery wasn't pleasant, but I like the product. It functioned well. I didn't get to use it a lot because, some days, it was so windy and the guy kept on telling me not to use it if it gets windy. So, I was trying to be a little cautious with it.

I've had SunSetter for over 20 years. We just replaced our other SunSetter recently. Everything went fine. I did the installation myself.

We had updated our deck the year prior and thought an awning would be a nice addition. I knew the SunSetter Awnings name and sought them. The sales and installation experiences were very positive. It all went smoothly and quickly. They got us on the schedule right away. We have the motorized, attached awning. It's 20 x 12 and a creamy white with some light gray and black striping.

I live in a HOA and the HOA boss said that we were getting a SunSetter awning. So, that was what we got. The installation was fast and impressive, because it was heavy. So far, we haven't really used the awning and I wish we used it more. Whenever someone comes over, they'd go "Ooh, aah”, and then that's all. It's just a showpiece. Other than that, I would recommend SunSetter to others.

I put a new deck on, and it was on the south side of the house, where the sun is most in the evenings. SunSetter was the best and I decided to get an awning from them. The reps were very nice when we called and had some questions about a couple of things. The awning was delivered in a truck and they put it where I wanted it. Then, I had my handyman put it up for me. The awning is expensive, but it’s awesome. The only thing is, we have a lot of wind here and I'm not quite sure how much wind it can take. It said 50 but I don't believe that. I like the SunSetter awning but I don’t get to use it too much.

We were at Costco and we talked to the gentleman. He was very nice and we decided to go with SunSetter. We have been talking about getting an awning for years. We should have had it done years ago because we really liked it. The installation was very good. The awning is easy to use and it’s great because we have full sun in the back of our house. It helps a lot. But with winter, we haven’t used it. It’s rolled up. Nobody wants to pay that much, but things have gone up a lot.

SunSetter has the best product available and I'd recommend them. The awning has held up very well through the winter. It has a wind sensor and it closes up with the wind. It has lights on it as well. I like my awning. It looks great and it works great.

The SunSetter team was very good. When we were signing up, they weren't very pushy. We got a motorized one and the installation went very well. I also had a little issue with my house. They even fixed that up. They were very cordial and business-like. It was a good experience.

The rep from SunSetter was very good. However, we were not happy with the installation. My sons, who are contractors and carpenters, had to make some adjustment on the aesthetics of the installation. Their price was also on the high side.

A friend had a SunSetter Awning and it looked nice. I purchased one too because we have a deck and it was hot. It has a remote and it's very good.

The man who lives next door to me had 37 trees cut out of his yard, and that took all of our shade. The sun beat down on the back of our house and we had a huge deck. The awning made it very useful for us. The gentleman who installed the awning was the same one who convinced me SunSetter was a great company. He came out and showed us samples and how it worked. He was very honest about the best plan to get. We got the motorized awning and it’s attached to the house. It's blue and white with another color stripe. SunSetter was awesome and we’re very thankful for it. The price was worth it. It was a great experience and solved an issue for us. It's something that added to the value and good looks of our house, and I couldn't be more pleased. People should go with them. This is what they want.

The SunSetter rep I worked with was very good and nice. The installation was good. They were quick. They were there when they said they would be. However, I had some siding that had come loose since they installed it. It's the piece right underneath where they installed the awning. I had a side panel put in afterwards. But it was not worth the money I paid for it. I could have hung a blanket up, and it would’ve done just as well. I was not satisfied with the side panel to block the sun. The installer said, “Yeah. We can get that done." I said, “Okay.” He said, “If you buy it now, it's this price.” It was $360, and it was not worth the $360. It just hangs on the side of it. I was very disappointed with that. The awning itself, I love. But the side panel is very lacking. I would not recommend that to anyone.

I had an awning that was past its time and I needed a new one. SunSetter was the brand that was on the house when I moved in and it did its job for many years, and I decided to stick with it. The sales team was helpful and informative with what I needed. The installation team did a great job and walked me through everything once they were done setting it up. This was done last May and everything went well.

Our back deck gets a lot of sunshine and it's too hot to sit outside during the daytime. We've been debating getting an awning for about 10 years and we finally decided to bite the bullet and get one. We wanted it to match our house and everything we have out on our deck, so we got an awning with a brown-and-black stripe. We got a wind retractor and LED lighting.

We were looking to better cover our back patio. So, we were looking at different options, whether that was an awning or roofing the whole thing. We just came down to the realization that the retractable awning would be the best bet. We had the SunSetter awning installed by a more local group out of Lincoln. When they came down here, they reviewed everything and we got the motorized attached awning. The installation was pretty easy. They were good to work with. They installed it in about half a day, which was great. But then we've had some issues since that have still not been resolved.

My sister-in-law owned a SunSetter awning and she was happy with it. She suggested that we look into it. From the reviews that we saw on the webpage, it looked like it was a good investment. We got an 18-feet awning and the installation was good. Since it’s so big, it's advisable to have two people putting it up when you need it, since it's mechanical. We were fine the first few times, but it malfunctioned and we had to order a piece to replace it. SunSetter covered it under warranty and it was quick. Pricewise, the value is worth it.

My son-in-law installed an awning a number of years ago and when I got ready to install one, I checked SunSetter Awnings out first. I ordered the awning online and after it was shipped, I had my contractor install it. It's expensive but nice. I use it as a sunscreen, and it works as advertised.

We purchased an awning to get in some shade on our deck. We got the motorized one. Installation was good. My only fault with it is it ain't worth a crap in the rain. It fills up with water, and it holds so much water that it will probably tear it off the wall. Being out there and being able to enjoy our deck in a shower or rain ain't gonna happen. So, SunSetter needs to improve that part of it.

The sun would come in the back windows in the morning, and we decided an awning would be nice. We went with Sunsetter due to their advertisements and proximity, and the rep was a nice guy. He did his job well. We got a motorized awning with a remote control and I liked it enough that I called back the same fellow to buy some for my sister who lives nearby. His name is Junior and he came and put the awning up. I had a question and when he called back, he answered the question, then I took care of it. He did well.

I've had a SunSetter awning close to a year and it's great. It does everything it's supposed to do. However, while the manual works, I'm a little disappointed. They were supposed to come out and set it up so it worked with the WiFi and they never did. I've tried to contact them more than once and I gave up.

We had a big oak tree that used to cover most of the porch at our lake house, but we had that taken down ‘cause it got really weak. When we got tired of the sun shining, we got an awning. Sunsetter was the company I saw being used most often, and they have a good reputation. When I reached out, the guy that owned the franchise came and I didn't have any problems. Everybody was knowledgeable and got us hooked up with what we needed and the awning was a blessing. It's worth the investment and there's a good warranty with it, too. That's nice. Sunsetter is not the cheapest out there, but I do quality over quantity.

We moved to a new location with a nice deck, and it was unprotected, so we wanted to get an awning. We went with SunSetter Awnings because of their reputation and the entire time, they were great. We had the motorized awning installed last year and it was easy. We're very pleased with the awning. We enjoyed it throughout the summer last year and we’re looking forward to using it again.

I saw an awning on CNBC. They had SunSetter and my experience with the company was very positive. The guy that did the presentation and signed us up took about 45 minutes and installation was great. We got a custom electric awning and it took about seven weeks to build, then five hours to install. We're not using the awning now in the winter, but it was great in the summer. It's high quality and I'm very happy with everything.

Installation was wonderful. SunSetter is expensive, but nowadays, what do people expect?

Generally, we had a positive experience with SunSetter Awnings. The motorized awning was purchased for my mother, a senior citizen. She's 84 years old and I was overseeing her. As much as I told her, “They're going to come in. They're going to give you a quote. Don't worry about it,” there was a little bit of, “Oh, you can save $200 if you sign right now.” I said, “Mom, you don't need to save $200 right now.”

My dogs like it outside. So, when they're out in the afternoon, it's nice to have some shade when I take them out. I purchased an awning from SunSetter. The salespeople that I spoke with were really nice. The installation team was very friendly. They took time to explain everything to me and did a good job. I got the motorized awning with wind protection. It's tan with white stripes, and it's attached to the house. I use it to provide shade for me, and it helps reduce sun exposure in the window. So, it keeps the house cooler. Overall, SunSetter is a good company. I'm satisfied with the salesman and the installers. I'm satisfied with the materials, and it looks good. So, everything is fine.

We've known about SunSetter Awnings for a long time, but we didn't have a place to put one on. Now, we moved into one that did, and my husband wanted it, so we got it. It’s good quality and when we had problems, they fixed it right away. Our experience was great.

The new home that we purchased has a southern exposure, so it gets a little warm back there off the deck. We bought an electric awning from SunSetter and we had them come out to install it. The price and customer service were excellent. We have used the awning quite a bit and we're very satisfied.

I called a local company, and they sold me a SunSetter. It's a great addition to anybody's patio or deck and it’s been working fine up to now. I have the drape that hangs over the front. It's automatic. It's an electric warning.

I wanted my deck covered in the summertime so I could enjoy it longer, and when it's rainy, I could still enjoy barbecuing out in the back. I saw an ad in a SunSetter magazine, and they were also recommended by a friend of mine. I went with them and I'm very happy with my SunSetter awning. It's great. I really like the quality and I like the colors that I picked.

I bought a house two years going on November and on the backside of it, we have a concrete slab outdoor thing. I wanted to put an awning over the top of it, so I had the SunSetter guy come out. Looking into the background of different companies, SunSetter had the best one, so I went with them. He did all the measurements and he was an awesome dude. He was very friendly and very nice. We waited for a couple of months for the awning to come and we were really excited.

I had a SunSetter awning installed when I lived in Virginia. This time around, I looked online for a local vendor and Barbara came out, reviewed what I wanted and where I wanted it, and made wonderful recommendations down to color and fabric. Two gentlemen showed up to do the installation. They were very professional. We got a 16 foot awning, so it was quite a chore. They had the proper tools to set it up. I have vinyl siding on the side of the house, so I was wondering if I was gonna have to take a piece of siding out, but they were able to drill into the header on the wall and you can't even tell. It didn't impact the siding at all. The awning's great. I've already recommended SunSetter to family members. It's a good product.

I did an inquiry with SunSetter through the internet. I'm an older senior and I don't do a lot online. But I went through their online option and it was informative. It was also easy to find my way around it. Considering that I'm not online that often, it still worked out well. Then SunSetter followed up and sent me brochures. I was able to get the colors, patterns and all the information that way. I told them I did a room edition and set it up for a 20-foot-wide awning. They turned around and gave me all the info that I needed.

To start, I am an amputee from the Vietnam War and bought into this SunSetter Awning. I spent over 10k to get the best (I thought)! Since July 25' service has been out twice. The first time the awning had shifted out of level and was corrected. Second service call was because the LED lights had fallen out of the arms. Service came out and put the lights back on. However one of the lights came back down the same day!! I complained to SunSetter and they sent me copies of the owners manual(?) I think they expect me to fix it!! I truly believe they don't know what an amputee is!! It's been more than 6 months so I can't get a refund, which is what I would prefer!! Spent +10k$ for an aggravating piece of junk!!

The SunSetter rep I worked with was very good. The quality of the awning we purchased was very good as well. I should have put those up sooner.

SunSetter Awnings was on our radar for a while. It wasn't too long before it was ordered. Sunsetter installed the awning after a little while. It's beautifully designed. It retracts. We could lower it. We bought the feature where it drops down a bit more so it's four feet lower, and that's beautiful. We live in a neighborhood where our house sits with the sunlight that beats down on the deck. But when we put the awning, the temperature changed like night and day. It was wonderful. If you wanna save money and have a deck or even the back is in the sun, it's going to drastically lower your temperature bills.

I have a porch that I couldn't use because it's too hot in the summer. We got a Sunsetter awning and the installation went really fast. I was surprised how quickly they got it up. The installation went really well. My mother-in-law years ago, had gotten a SunSetter too and I've always liked it. But back then, she had the crank and not the remote one like I have. The quality of my awning is excellent. It's a little on the pricier side, but it has good quality and good workmanship. I already got a neighbor to buy one and I got a little bit of a discount.

We purchased an awning from SunSetter for a restaurant to block the sun so diners don't have the sun on them while they're eating. Our experience with their team was great. The rep took his time and explained to us what we needed. He really helped us out to tell us what we needed, what size we needed, and all the different features of it and the accessories, too. They had the installation done in a day. It was a good experience. I would recommend SunSetter.

We needed to get some shade on our deck. We bought a SunSetter awning, and it's a basic model, 18 feet. It's been great. We told our neighbors about it and they also bought one.

I liked what the guy from SunSetter Awnings said. He came to my sister's place and did his spiel. I wasn't gonna get an awning at first because we get a lot of wind out where we are, and my sister was the same way. However, he said they have an automatic one where if it comes to too much wind, it closes itself. So, that sold it to me. The boys came and put it together and didn't take them very long. I was pretty impressed with the awning. I haven't had any problems with it. I was happy with the color, too. It's kind of a slate blue and gray combination. That's very pretty. I have new shutters on the house that match that steel gray look. It also has the same gray steel color for the part of the deck on the floor. So, everything came together. I'm really happy with the whole thing. I’d tell others how much I like it and how well the boys put it together.

We wanted to put some kind of roof over the deck and looked into options, and they were thousands and thousands of dollars. My husband saw something and we decided on SunSetter. We got a very big awning and it’s striped and pretty. It has a remote control, which my husband wanted. This was something that we wanted to have together but he never got to see it. I've recommended SunSetter and the people who got the awning done. They were highly qualified, professional and knew their job well. They completed the job quickly.

We had a deck redone and we wanted some shade put over it, and we started researching. We went through Costco and when we went through the materials, I called a couple of different people and this fellow happened to be SunSetter’s representative in the area. He came out and we bought the top line and it's all motorized. It works good from the remote and seems very nice. The awning was installed in about two hours. It was very quick. Halfway through the summer, we used it a number of times. We had the deck in place and people were on that top deck and they were getting sunburned. And when we put the awning in place, they liked it and were very impressed. If people want what we have, they should go for it because it was a very easy purchase and a quick installation, and we’ve had no problems. I’m pleased with everything. The price was affordable and very manageable.

I've got SunSetter awnings at three different houses. I recently purchased it again, and I got the motorized one. It has the wind thing to return it. It's good. We were also happy with every installation. One in Florida, one in Northwest Pennsylvania, and this current one. I love the awnings, especially at the lake house that faces West.

We had an opening patio behind our house. It wasn't enclosed and we felt that we needed to put some shade there because we got it enclosed and even with having the glass windows there, it still didn't cut down on the sun. So, we decided to get an awning. We had some experience in Maine with SunSetter. So, we decided to stick to something we know. We live in a new housing development. The neighbors were still trying to figure out new things. We had a positive response, and so we decided to go with it and we liked it.

Where I live, I have double patio doors out to my small patio. I get the afternoon sun in the summer and it really makes this room heat up quite quickly, even though I have my air on and I have a fan in the ceiling. I needed an awning, just to block out that sun in the summers, in particular. I reached out to SunSetter by phone and they were very professional. Their customer service was excellent.

Our backyard is awfully sunny. In order to sit out in this Tennessee heat, we needed some shade. I googled to see about retractable awnings, and SunSetter is the one that came up the most. Then our neighbors have one too, and they were happy with it. We bought a motorized one and their team was wonderful. No pressure, just showed us the options.

I was tired of the sun baking me on the deck. I decided to get an awning and I selected SunSetter because of their history. Everyone was fine during my purchase and they did what I wanted. I'm a happy customer. So far, the awning has worked and if a neighbor asked me about getting one, I would tell them exactly what my neighbor told me. Do it.

Sunsetter had an installer named Charlie put the awning within the last summer for me, and I love everything about it, except one thing. It was extremely expensive. It was only 8 feet, and it was $3,800. It was steep, but I wanted the awning, so I got it. Sunsetter has a good rating and everything other than the price was good. I love the installation and I love the way the awning works.

We have full sun on our deck and we wanted to get some shading back there. We saw SunSetter Awnings advertised at Costco and we also knew about them because my husband's sister and her husband got SunSetter for their deck. We decided to get a cloth-type awning that extends out with a remote control. It’s working very good, and it serves what we need it to do. But no one mentioned that we needed to bring it in if it was going to rain because it fills with water, which is a major problem.

I found SunSetter through Costco and I'm very dissatisfied with my local installer. He's a contractor that has a contract with Costco and SunSetter, and he places the orders and gets commission. I ordered blinds for a family room window that are manual. He ordered the wrong one and was upset about it because he had to keep it. He ordered the wrong color and then asked if I still wanted it ‘cause I ordered $10,000 in blinds.

I had a SunSetter before and I had to replace it. I got the electric one and the one I purchased recently is newer and it has a better motor. It is also pretty easy to operate, and everybody likes it.

We got a discount for a Sunsetter awning through Costco. We were very happy with our service. I would give them top stars for that. Everything went good.

We were looking for some shading on the south side of the house. We had SunSetter come out and we were pleased with the presentation. The person who came out had all the materials for us to look at. We thought it was reasonable and we completed our transaction at the time of his visit. The installation was very efficient. It didn't take long at all. I like the fact that we can push a button with the awning and have it roll in and out. We are happy with the product and others should use SunSetter as well.

SunSetter has really good quality awnings. But there's a lack of clarity with the instructions to get the thing to work. I had a heck of a time getting the thing to work. But I had to eventually go online and read, and go figure out how to get the little clicker device to make it go up and down. So there was not a lot of good words various times. It took me a long time to get the thing to work. So, there needs to be better clarity on making the clicker thing work. I had to do it online because there was no detail.

We wanted to have a cover made in our patio, so we were looking at some options, and it came across getting a Sunsetter awning. We found out that Costco had a special going on for awnings and if we did it, we would also get a discount. On top of that, we'd get about 20% back of what we paid onto a Costco gift card. That was a win-win. We used that 20% to buy additional pool furniture. So, we thought it was great.

My new SunSetter awning is fine, but the original one was better. We went with SunSetter thinking we can replace it and it'll be better, and it wasn't. The whole design's different. The new one is a freestanding. You just crank it out. The original one had the legs that we brought down. It was a nice, firm base, but they don't make that style anymore. As far as the people in the office, it wasn't an issue. That part of it was good. When the guy showed up and did the install, they put a ton of holes across the siding on the house. They mounted it like a foot higher than the original one because they claimed they couldn't find studs. And in the interim of doing that, they punctured a ton of holes and put a bunch of silicone. It was crooked. It was a mess, so we had to call Sunsetter back and get the guys.

We were looking for a back patio cover, and a lot of the bigger covers are a lot more expensive. So my father decided to look into a SunSetter and got the guy to come out. We asked him questions, and it was just more affordable for us. The awning is very nice. It's more of a brown color. We got things to match the house because of our HOA. It has the light package so we have lights at night, and has the remote where you just hit the button and it comes in and out, so we really like it. It seems to be made of really good quality. We haven't had any issues with it, and we get a lot of wind around here. Getting SunSetter is more affordable than putting in an entirely huge back patio over the back of your patio. Also, it's convenient and doesn't take as long to install as you would think.

It was so hot in our back porch in the summer, and the best thing for us to do was to get an awning to shade it. Upon checking things out, SunSetter had the best reviews, so we went with them. Their team came in, got it done, and left. The installation happened a little bit sooner than the timeline. So, it worked out really good. Our awning is motorized and, knock on wood, it's been really good. We've sure enjoyed it.

SunSetter's rep, Sarah, did a great job and the awning that I purchased through her is fantastic. We came to SunSetter because of their reputation and we've been wanting to get their awning for many years. Finally, we had the money and we decided to do it. I put the thing on the website because I wanted information. Then Sarah called back immediately. She scheduled the appointment for them to come and there was no waiting. She was very responsive. Usually, you get the runaround from companies but Sarah said she'd be here when we were available. So, that happened very quickly and when she came to our house, she explained everything. She answered every question that we had and she wasn't pushy. It wasn't your usual sales pitch, where there'd be obnoxiousness from the reps.

I bought a brand-new home and had a SunSetter awning built there. The installers ended up not taking much time to install it. They were smart. They offered options, but we didn't choose any of them there. We have a beautiful patio with a beautiful awning above it. The patio is a stone patio with nice pillars around it. When you extend the awning, it's perfect because it's like a ceiling of a house. It makes it feel like home. It's nice that you can push a button, and it goes in and out easily. Also, we have a nice pond in the back and it sets the whole backyard up nicely, better than anything else could go up there. We had no rips, tears, or anything else in it. Buy it. It's the perfect product. It works great. I wouldn't buy anything else.

I recently replaced my old SunSetter awning, and the size and model of the new one is the same as what I had previously. I live in Arizona, so I use it when the heat comes. I don't usually use it in the winter time because I don't need it. I love the functionality of the SunSetter product that's why I continue buying it. I've also recommended it to my neighbors because several of them came over and looked at it.

We've had Sunsetter products in the past. We had to take down several of our trees in our backyard that gave us shade. We needed a solution, and going with SunSetter worked out well. We got a beige awning with some stripes in it. The colors are nice, and the quality seems great. It has a remote, a wind sensor, and the extra fabric that comes down and blocks the sun. Everybody likes it. It has been great so far. I would highly recommend it.

I have southern exposure from my slider and my deck in the backyard. I needed shade and putting up an awning was cheaper than putting up a roof. I've been contemplating on getting a SunSetter for a few years, and I also saw their ads on TV. I read a lot of home decor magazines and their ads are in all the magazines, too. I wanted quality and because SunSetter is the best, I went with them. You can skimp on some things, but not this. The salesman who first came out showed me the samples and quoted my price, which was about twice what I thought it would be, but he was wonderful. Then, the young fellows who brought the awning and installed it in the back, were sweet, nice, and smiling. I was very impressed not only with the product, but the people employed by SunSetter.

I'm not impressed with SunSetter Awnings. I bought an awning last year and I had nothing but problems between the delivery and a broken part. They were supposed to let me know when the awning was coming, but they showed up and wound up dropping it in the driveway. It was a 19-foot thing that needed two people to carry it. That started it all, then the broken part that I didn't figure out until I got the thing up in place. They made me send pictures. They didn't come. I did everything over the computer and took pictures of the broken part.

I had an awning from SunSetter about 15 years ago, in another house. And I liked it so I decided it's gonna be worth it to get one again. The rep came and did the presentation, and it was as expected. He knew his job. The installation was very quick, efficient and well done. It was perfect.

Due to brand recognition for quality, I purchased an awning from SunSetter. It's the electric retractable one with the cover that covers the unit when it retracts. When it goes up, the size is 10 feet, and it performs flawlessly. I installed it myself. I had the wrong brackets, initially ordered, but they shipped me the correct ones for the height that I needed. It's extended daily in the summer and I would recommend it to my neighbors.

I would recommend SunSetter Awnings. I like their website. I got enough idea of what the product is. Everything was done by custom order. It took four weeks to prepare it because of the colors and size. When they came, they did it nicely. Everything was organized, and there are no complaints. I like everything about the awning. It shades us from the sun. It looks good, works well and is reliable. I bought the Platinum level with their 15 years warranty, and I have nothing to worry about. I had a good experience.

Due to the heat of Florida, we decided to buy an awning and we went with Sunsetter based on their reviews and ratings. The local team was fine. We got a motorized blue awning and got it installed. I would tell people to look at Sunsetter Awnings.

We have a deck on the back of our house that faces west and gets blasted with sun and heat every afternoon in the summertime. My mom, who is 91, loves to sit out there but you can't even use it from noon till about 6 o'clock. We needed a solution and umbrellas weren't cutting it. So Sunsetter was the answer. It was super easy to purchase from them but when the awning arrived, it had a hole in it. Our installer noticed that right away and got us a new one in a matter of days, and then came back and installed it. It's easy to use. Just press the remote, it opens up, and then press the remote again, it closes. It doesn't make any noise.

SunSetter was good to work with. They were professional and kind. It was a good experience. They did a half a day installation. It was not bad at all. We enjoy the awning a lot.

We got the SunSetter salesman to come out and show us what they offered because of the retractability of their awning, then the color of the awning, and the ability to do it on a timely manner. The lighting was probably the got-you moment that he said, "Yeah, we can light the underneath of your awning." So, that allowed us to be able to use that space in the evening. There were a couple of times when I called the salesman, and he was back. The installation team specifically wanted to know what I was going to do relatives are putting electricity in and things of that nature. They made sure that the house could support the awning. Then, when they actually came out and did the installation, the installation team said that they could get it done in about two hours, and they actually did. They were here, got it done, and we were happy.

I just got my second Sunsetter awning. I had a fire and the first one burned, so it was not SunSetter's fault. I had it for close to 12 years, and it hadn't fade and the motor worked just like it was supposed to. When I saw the special with Costco, I went back and I had them come out and they did the measurements. The installation was perfect, and the price was very fair.

I purchased SunSetter in the past. I got a very similar awning this time. It was a good buy. I installed it myself and like the previous one, it was easy.

SunSetter had the most consistently high ratings, so I went with them. I wanted something that would go the width of my patio, which was quite long. I wanted something that matched the furniture that I already had. I purchased a burgundy striped awning that has the automatic sensor, and I have the drop-down screen. The installers came when they were scheduled, and they were very efficient and did a wonderful job. Then they showed me how to use it, and then they left. So far, it's been very windy this year, so I'm anxious to see how it will open in the spring. But it looks like it's held up through the wind, and it certainly did great last year when I was using it. I live on a lake, and in the afternoon, the sun comes right onto my patio. I use the awning to block the sun out of my living room, and also, so that I can sit outside in the afternoon and not be in the direct sun.

My dad has SunSetter awnings and we needed shade in our living room. We purchased a motorized, exterior awning, the kind that rolls down over the windows. It's 12-feet wide and an off-white color. We had a very good experience with the SunSetter team, including the installers. All in all, it was convenient and I would recommend them.

Our porch gets very hot and we wanted to put covering over an alcove. All our family and friends have SunSetter, which was why we went with them. We got the motorized awning with the upgraded fabric at the beginning of last summer, and we use it at least twice a week and when we got a chance to go outside.

The sun is off our pool house and it's very sunny down there. We needed some protection and went with a SunSetter for their reputation and reliability. The installers were very nice. They were very good as well. As for the price, I always like a good deal. It was a little costly but we were buying quality.

We've always heard good reviews about SunSetter Awnings, so we called them. They were very professional. They came in, understood what we needed, and did the job well and quickly. We're very pleased with what we got from SunSetter. We have not had any trouble with it. It's a 15x15, striped one. It has the coloration that matches our house. That's in the brown area. It works like it's supposed to. There has been a lot of wind out here and it holds up. We are so happy we did it. We would do it again anytime and would recommend SunSetter to others.

We wanted shade in the backyard and didn't know about all these damn things that the counties and cities put on people before they can do anything, and going with SunSetter Awnings was about the best way to do it. We had a motorized awning put in and it was good. In fact, I called in and gave the guy a good reference when we did it. Everything went great once we understood that the directions for putting the awning out and putting it back were backwards. We love our experience with SunSetter.

Excellent shade provider. We were limited to the type of shade provider (porch) by zoning laws, the SunSetter Awning provided us with the perfect solution. The cover (cassette) for the rolled up awning keeps the cloth protected from rain/snow as well as sun damage. We enjoy the remote controls and flexibility of how much shade we wish to have. The remote wind sensors work, safely activating the need to withdraw the awning to prevent damage. A wise investment for our new house, which we very much enjoy.

I've had very good luck with SunSetter Awnings. My deck was so hot I couldn't use it. And now with the SunSetter Awning, I can use it. I also love to read outside, and it gives me enough shade that I can do it. Our awning is green and is 40 feet wide. The installers did a very nice job. There were two of them, and they were done the same day they started. Everything was very good in my experience with SunSetter. I would recommend them to anybody.

I purchased a window shade for outside my porch. I sit in the porch and use the computer and needed something that would block the sun but not on the inside of the window. This solar power shade with remote was the perfect solution! I was very pleased with it initially, it did exactly what I needed it to do. Unfortunately after several months I couldn't get it to come down. Salesperson came and made adjustments and it worked for a short while but stopped again. I have requested a replacement. The other unfortunate thing is it takes a really LONG time to get the product, initially and now as well. I have been waiting for the replacement over a month. I must say, in spite of the issues, it turned out to be the perfect solution.

The awning has good quality. We installed it on our own because Sunsetter didn’t have anyone to install it. It was difficult to do and the price was a little steep. Also, Sunsetter told me the lights would be in it, but when we got it, there were no lights. I called and asked for the lights. The rep denied that the lights would come with it.

We had put up a pergola and needed some protection from the western sun. We got a shade from SunSetter and we self installed it. We like it quite well.