SunSetter Awnings Reviews

I got a retractable Pro XL awning from SunSetter, and the customer service was good. I installed it, and the quality seems good. It seems to me that they charge a lot for the product, but I suppose that's the market value because they're all pretty high. With the amount you pay for the material that's in it, they must be making a hell of a lot of money.

We have a deck on the back of our house, and it gets full sun. We were tired of having an umbrella, so we started looking into awnings, and then went to Costco. We went through them, and they automatically go through SunSetter. We got an awning that's controlled by a remote control and has lights. It's got the automatic thing. So, if it's open and we're away from home and wind comes up, it will automatically close. So far, so good. It's only been up a week today. And it's rained some, and we don't go on the deck when it's rained, and it's been very windy. So, we really haven't used it much. But the couple of times we've opened it, we've been happy with it.

We needed something to cover the backs, and we heard about SunSetter, so we went with SunSetter. My experience with their team was very good. The installation went well too.

Steve and Balta, our SunSetter installers, were awesome. There was a minor flaw in the material, which Steve took care of. They got one on order, and they'll come and replace it. They did an awesome job explaining how everything went. The sales rep I worked with was great too. He was right on point. The awning works well. It's the auto magic one where you just hit a button. I’m super happy about it. The back of our house gets beat up by the sun all day long. And it makes such a difference when we put the awning out. It's a 10-footer, and my son is 6 foot 4. So, Steve and Balta adjusted it to seven feet. They were really forward-thinking on that. It's attached to the roof. And I made sure that I talked to Steve and Balta about making sure that it was sealed well.

I had SunSetter's reps come out and their sales rep, Jessica, was very good. The installation crew was good, too. I give SunSetter 5 stars so far. We'll see how their product holds up.

I bought a 20 by 13 and a half awning from SunSetter and I got it through Costco. It does what it's supposed to do, and it's working correctly. It's motorized and attached. I got the lighting and wind sensor on it. When it was installed, everything went fine and we had no problem. But the whole experience purchasing it was not great. They said we would have the awning anywhere from four to six weeks and we finally got it in eight. Then, no one told us that that fabric we chose was a special order, so that delayed it. I wasn't apprised of what was going on. So I had to call and solicit it. Overall, I was not a satisfied customer of SunSetter and if I buy another awning, I will shop around.

I knew about SunSetter and it was what I wanted, and called them. The gentleman they sent for the presentation was very knowledgeable. He answered all my questions and had samples to show me, so I was very pleased with the whole situation. The workers who installed the awning were very professional and nice. They came, did their job, and were great people to work with. I’m on oxygen, and the front of my house gets major sun in the afternoon and I couldn’t sit outside because of the sun. So, it’s wonderful having the awning so I can be outside. It’s electric, and we can also retract it manually if need be.

I used to have a 100-year-old maple that covered the house, and I had to cut it down. So, my deck was full of sunshine, and I wanted something for shade. I'm familiar with SunSetter. So, I went ahead and chose two awnings. They are on motors. They open up. They're really nice and convenient to do. The salesman helped me a lot on what we should put there, either one big long one or two small ones. It worked out two small ones better because that way I can use both sides of the deck or one side of the deck.

Our old awning broke, and we had heard of SunSetter before, which was why we decided to go with them. They were timely and neat and did a good job. The awning is brown and white-striped, and so far, the quality seems great. It blocks the sun and I’m happy with it.

I live in a 55-and-older community, and a lot of people had the SunSetters in my community. When the sales team came out to sell SunSetter to me, I felt like I knew more about the product than they did, or it could be that I already knew what I wanted. I got the 10 x 20 with the Sunbrella fabric and with the lights and the drop-down screen with remote control. I also got the cover for the awning when it closes. The installation could have been a whole lot better. The installers were supposed to be here between 4:00 and 7:00. At 7:30, the rep called and said that they were running late. I told them, "Okay. I've waited this long. Yes, send them. Tell them to come on."

We needed shade over one of our decks that we put on. I reached out to SunSetter Awnings online, and they got in touch with me through a salesman. The installation was very easy and efficient, and they did a great job. There was no disruption. It took a few hours. Go for it if you need one.

We saw SunSetter Awnings on television. They did a good job with the presentation. It was simple and easy. Also, the installation went very quickly. I was surprised that they had the awning up in an hour. We like it. We wish we have done it a long time ago.

I had seen SunSetter for several years, and I needed an awning so I could take my wife out on the deck without the sun beating down on her. My experience with SunSetter was so-so. There was a dent in the arm when we received the awning, and it has been several weeks and I still haven't received a replacement arm. I've been calling the people who made the sale, and they tell me they're doing everything they can, but I've heard nothing. I also thought the SunSetter came with a hood or cowling to protect it in bad weather, but that was not explained to me. I got a 10 x 12 awning, and if the woman who came out had been on her job, I probably would have gone with a 16 x 14 awning. She just had a list and didn't explain what I might need or what options were available, including the piece that comes down to block the sun from underneath the awning.

Great experience. SunSetter Awnings' rep was great. He came, gave his price, showed us the samples, told us when he would come, and he came and installed the awning. He got it done in a couple of hours. There was an issue with the motorized motor when it came and it didn't work. But the guy had another one on his truck so he installed that one and it works fine. The awning is the biggest one they have. It has that wind-resistant thing on it so it comes back in when the wind blows too much. It's worth the money. Get one.

The quality of the SunSetter awning is good. It's convenient as well. The color of the awning is blue. We really like it.

We hear about Sunsetter Awnings around my area. I bought an awning and it's good.

My deck faces the west sun, so I wasn't able to use it most of the day because it was too hot. My niece had gotten an awning in Kenosha. So, I looked into it here in Whitewater. It was easy to get in touch with SunSetter. Their rep was very helpful, knowledgeable and answered all my questions. Installation went very well. The only problem they had was the hood was not long enough, so they had to reorder a hood, which was not a problem. It came in a few weeks. I would recommend SunSetter very much. The price was a little expensive, but my overall experience was 5 stars.

SunSetter Awnings has good products, but poor information on the website. I installed a SunSetter for myself several years ago because they were being sold at Costco and had a good deal on it. I had a client that requested some way to deal with more privacy and reduction in sun glare in their living room. When they reached out to ask for a similar setup, I used the same one that I already had because I knew it worked well. I've had mine for three years and I've been happy with the performance of it. I wouldn't hesitate to buy another one. I use the ones on my house every day to catch the afternoon sun from coming into my living room. My client uses theirs the same thing up at night and down in the afternoon to block that afternoon sun. It's a solar-powered, roll-down sunshade. It has an ivory housing with a charcoal-colored screen. One was eight feet, the other was 12 feet.

We moved here three years ago and decided we wanted an awning. We were ready for one and I heard that Sunsetter's quality is really good. So I was interested in hearing what they had. We got a motorized awning and the installers were excellent. They were very professional. Overall, the quality the whole way from the estimate to the email communication to the setup and then the final product was outstanding.

My dad has a SunSetter awning for many years. His first one lasted 25 years, and he just replaced it. He has had a positive experience with SunSetter, with quality, and they have been very happy with it. It was disintegrating at one point. I was, "Okay, Dad, enough." But it held up well. It looked like crap, but it did the job. I used the same company. I went through Costco. I have an executive membership, so that was easy. I wound up getting a gift card for $400 towards my next Costco purchase. That was another perk. Everyone I met was super professional, knew what they were doing. Very happy with them and I would recommend and use SunSetter Awnings again. They were super professional and prompt. They're a well-oiled machine. The awning was the basic and motorized. It wasn't a custom material, but it's wonderful. I got the globe lights at the end of the awning, which is very pretty. It was 150 extra. I was, "Do you know what? Why not?"

My experience with SunSetter has been horrible. The installers were wonderful. They did a fantastic job installing. However, I purchased three large awnings for the same residence. And the build quality has been horrible. After a week, the awning material started to fray.

We've had SunSetter Awnings for a year now. My husband saw them on Instagram. He saw the ads and researched. Their installers were very quick and efficient. Afterwards, they were very thorough in explaining how to work it all. It was good. We're very happy with it.

Before our SunSetter, we couldn't enjoy our deck and we could enjoy the lake view as we had to close all the window shades. Now we can leave the shades up enjoy the view from both the house and the deck. We are using the deck a lot more. Wish we had done this 10 years ago. The installer were great, very professional and did a great job cleaning up. Thanks to Tru-Lock & Security of Eau Claire, WI.

I had the SunSetter Awning done as gift for my parents. They love sitting on the back porch having their coffee in the shade. It has extended their living space and given them as ability to enjoy outside without getting so hot in the sun. From the call for a quote and consultation to the installation our experience was top notch. Chris was an absolute dream to work with. Very knowledgeable, kind, and all round great customer service! I’m so glad I was able to do this for my parents and they look forward to all the years they will be able to enjoy their outdoor living space!

Very happy upgrading our existing power sunshade to a fully rechargeable solar sunshade, no more messy cords or problems.

I normally only write positive reviews because I understand how important reviews are to a business. Unfortunately, my experience with Sun Setter, and specifically Sunset Awning Pros out of Wisconsin, has been extremely disappointing. We ordered and paid approximately 19k for a screened-in porch enclosure in June 2025. To this day, the enclosure is still not correct. They have made multiple trips to our home an attempt to address the problems, but the issue remains unresolved.

I read the reviews after I had already ordered, which stated that the advertised motorized description was not true. I need the motorized raising and lowering function so I called to cancel very briefly after I ordered. They said it was too late and to return it when I received it. Six weeks later, the blind was received. It was extremely difficult to arrange to return a 12 foot long item. Now my refund has been received and it’s two cents instead of $1300. Needless to say, I am disgusted.

Had four shades installed, two were manual and two were electric, when the installers came to install one of the electrical ones would not work so another had to be ordered, when they came back to install another one in its place a month later it was manual, ordered another electric one to replace that one and after another month they came and installed it, and it had a broken guide, meanwhile the other electric shade they had installed had one of its guides break as well. The owner of the awning company looked at both of the broken guides on several occasions that lasted about a month determining that one of the shades was designed that way and the other that he had no explanation for. We are waiting for a remedy on both of them to this day. Also some of the shades are unraveling and was shown to the owner as well with him telling us to take cigarette lighter and just burn the unraveled places to fix them.

The sales people were prompt, informative and friendly. We like how the solar powered shade works. But, we wish we had been told that the edges of the shade would fray due to contact with the stucco walls of our house during wind - even low level wind.

SunSetter Awnings is a highly rated brand. Their presentation was pleasant, and the installation went well. It didn't take long. Two out of the three blinds I ordered arrived when they were supposed to. One of them arrived a week and a half later. The job the crew did was very good. It was a good experience.

I thought the advertising was a little deceptive because SunSetter Awnings brought on this as far as it can be as low as under $1,000. It ended up being over 8,000 by the time everything was done. It was what's referred to in sales language as a hook. But thus far, the unit has performed okay. This is only the second year I've had it. It seems to do the job.

The guy from SunSetter was good. He hung the product very well, and it's what we kind of expected.

I really liked what people had to say about the SunSetter. Then when they came out and talked to me, I really wanted it. I've been pleased with it. The people who came to install the product were very nice and polite.

I’m happy with my experience with SunSetter. They did a great job installing the awning. So far, the quality of the awning has been good.

I'm a builder and I have installed about 50 SunSetter awnings. They're excellent products and easy to work with. 5 stars.

SunSetter Awnings couldn't put an awning up, which is what I wanted, and they put up shades instead. A total waste of thousands of dollars. I don't know what can be done. SunSetter said they can't put an awning on the building because the structure of the sunroom is not strong enough or good enough. I suggested we work outside the box and make some kind of wooden shed around it, but that didn't play. They wanted to put the shades up, and I let them convince me. So, I'm not very happy.

We had an awning and it was falling apart. We saw SunSetter on TV advertisements and we decided to get one. The shipping took a long time and it was very difficult to get a hold of somebody concerning the shipping and where it might stand. There was no tracking number and from the time we ordered the awning, it was probably five weeks before we got it. After it got here, the guys who delivered it were very helpful. We're behind a gate, and they had to get the code from us. They parked out in the street and carried it in. But trying to get tracking and timeframes was difficult because some of the people I spoke with didn't speak or understand English well.

SunSetter Awnings' rep seemed to be very knowledgeable on all the products. He helped us select the right one for us, and it went smoothly. We had the shade installed, and we had a little problem there after first few days. The motor seemed to have issues after a few days. They ordered another one, came back and put it in. And since then, it's been good. SunSetter Awnings' installer was very efficient and did a good job. We've been using it pretty much every day when the sun comes out. And we had this room where the sun, from midday on, pretty much shines right in. The blind helps to keep the room from becoming an oven.

We installed the awning and it’s fine. It was expensive. It was a lot more than the one that we had to hand-crank ourselves that we had. It's much bigger. But it was the biggest one SunSetter ever had. We got the one we had before from Sam's. We got it from Sam's. But it was only 8 feet long. This one is 12 feet long, and it has a remote control. So, my husband doesn't have to run out there and just pull it up and crank it up and crank it down. We had to pay for it, but we’re very delighted. We are very satisfied. I have recommended SunSetter to two people that came over that were looking for one. A

Sunsetter Awnings was great. I needed a break from the sun on my back deck and found them through their advertisements in all magazines and on the computer. When the salesman came in, we talked about what I wanted, then he gave me a price and a date. They were here on that date and installation was a good experience. Young men put the awning up there in an hour, and when they were all finished, there was no mess nor any problems. I have had no problems with the people. They were good, and the awning has been working great ever since. I got a motorized one with a wind sensor. I found it a good deal. It was spendy, but everything else in this world is spendy too. I'm happy with the awning and I would recommend it. They came through with what they advertised.

We're very pleased with our shades from SunSetter. They have reduced, considerably, the sunlight coming in. We’re very pleased with the service as well. I did tell the service tech who did the work for me that in the event that we have to remove the last tree on the east side of the house, we’d have a third sun shade installed there.

I got an electric awning from SunSetter. It's about 12 feet wide and drops down 10 feet. It took them about half an hour to install it. We've had it for three weeks now. It's a good product. It's expensive, though.

Our SunSetter awning, as advertised, is performing great. I did the installation myself.

I've been familiar with SunSetter for years and my old house had a SunSetter awning. I recently purchased from them and when I had their reps come out, I had made up my mind that I wanted one. It was just a matter of what fabric to use. There was some delay in them receiving the awning that I ordered, but that wasn't their fault. Once they received it, they scheduled the installation very quickly. There was also a problem with the shade that I ordered but that wasn't their fault as well. The shade was just defective. So, they had to come back and replace it, even though it was brand new. So far, everything they installed works and I'd recommend them to others.

Mooreeshade4less did a perfect job on our Sunsetter awning, we sure do enjoy that awning. No hickups! I have to pull that remote out of my wife's hand. Chris ** and Dewayne did a Superb Job! Got plans with more Sunsetter Things! They are the best!!

SunSetter had excellent customer service and I would recommend somebody to them. When the installer came out, he went over to show me about the daily operations of the awning and explained things to me. It was a very good, personal experience.

I've had SunSetter products before and I decided to get a retractable screen to block the sun. The sales representatives were perfect. They were very helpful and answered all my questions. The installation was easy. 15 years ago, I needed help and someone from technical support was on the phone with me for at least three hours. I'm very satisfied with SunSetter and I'd show friends the screen and ask if they want one.

I got the shade around the house on my front porch from SunSetter. I had a great time during the initial consultation. The installation went fine. Everything's fine.

We have enjoyed the Awnings for the nearly 5 years we have owned it however, the service and support process has not matched the quality of the product. In fact, service support has been terrible to the point that I have to say BUYER BEWARE. Too expensive for this level of service, and no return calls from the management team. Here's your litmus test: when you call the line to purchase this product, the company answers immediately. When you call the service support line, you have to wait and wait and wait. If you need a supervisor, you have to wait 24 to 48 hours, there's your indication.

We needed some shade on the back porch of our house. I got the information from SunSetter then we decided to purchase from them. Their sales reps were nice and friendly. They came out and we also went to their office showroom where we got to see some different features of their products. We were well pleased with everything. We ended up getting the 8 x 12 awning that's motorized and has lights. It's attached to the house, and the color is blue and white. During the installation, everything went smoothly and to our satisfaction. So far, we love the awning and it has helped. I know there are other brands out there, but right where we're at, the competition really wasn't that great.

We have a west-facing window. In the late afternoon, the room was becoming hot, and we figured that an awning would help alleviate that issue. I saw one of SunSetter's marketing displays when I was leaving Costco one day, and I thought of calling them. The process was very easy. The rep who came over and helped with the choices had a bunch of swatches of different fabrics and materials. They were knowledgeable about placements and installation practices, how it would look and how it would operate. From the moment they walked in to when we had chosen what style and model we were going to pick was about 30 minutes.

I bought a shade from SunSetter, and it rolls down over the windows. The only complaint I have is, I got the shade in on time, and I got it installed, but there was no crank. I couldn't use the shade without the crank. The crank handle came in yesterday, finally, but I went a whole month without a crank. SunSetter should make damn sure that when the order is shipped, everything is there and people don’t have to wait another month to use the equipment.

I installed a SunSetter awning last year, and it was easy. This year, we bought a SunSetter shade. All of the ones we have are motorized, so they're great. I'm very happy with them so far. They do exactly what they're supposed to do. They block the sunlight and cool the room down tremendously. SunSetter was a little pricier than I wanted but based on my experience with the other ones we have, it wasn't out of the realm. It's worth the money.

I needed to have some shade in the back of my house from sun in the afternoon. I already had SunSetters before. So, I pretty much knew what they were. I think that SunSetter would be really smart to include the people who install them have an electrician and put that in the bid. It is really annoying when they wire all the way around your house, and you've got to take it all down and have an electrician come in and redo it. The plugs are down by the ground, and it needs to be plugged in. When we had it done in California, they did the plugs at the same time. What they did is they put the plugs in from the attic. So, they weren't running wires all over the back of the house.

We purchased a motorized window shade from SunSetter. We had other awnings up before, but they never lasted. I knew I wanted to go with SunSetter as they've been around for a long time. They're a reliable company. The installation got delayed a couple of days, but it wasn't their fault because they couldn't do it in the rain. In fact, the installer was wonderful. I haven't had the product long enough to be able to tell its quality but I'm hoping, because of their reputation, that they're great quality. I would tell others to go with SunSetter.

My experience with SunSetter went fine. I liked their price and availability. My order went smoothly. However, the installation was a bit trickier. My son-in-law installed it. It was put on an older home, and we struggled finding enough studs in the right places. 'Cause they are quite heavy. But it works great. I also had an issue that they took care of without any problem. It arrived without the cord to plug it in. That was a minor fix, and they took care of it right away.

I needed to block the sun on our porch. I contacted SunSetter and the rep answered all of my questions. It was very informative. I also liked that they were local people. When the installers came in, they did what they had to do and cleaned up their mess. It was good. I was impressed that SunSetter did what they said they were gonna do, and there were no extras. They did a good job for me.

We had numerous requests from some of our residents in the retirement community who wanted some additional sun screening. I had been familiar with SunSetter from past usage and appreciate the quality and the product that they produce. We've used EasyShades for our balconies, and then we also have retractable awnings. Both meet my expectations, and they’re both solid and good quality.

I wanted shade and I liked SunSetter's price. It was thorough and complete when I dealt with their rep, and it was professional. The installation was done properly.

I had a new deck put up, and the original deck that was there had an overhang on it. I didn't have the new deck with an overhang, so I purchased an awning. I had a couple prices from different companies, and I liked SunSetter's awning and their price as well. It could have been a little cheaper. But everything's gone up in the last couple years. The salesperson was okay however the installers scratched my new deck when they installed the awning. They had it on cardboard, and whether it went through the cardboard or not, I couldn't tell. They left here when it was just about dark and I didn't see it till the next morning. I talked to my deck installer, and he told me what to do. I did what he said, and it seems to be matching okay. If you're really looking for it, you'll see it. But if you don't look for it, you don't see it. There's nothing they can do to fix it and I'm just gonna have to live with it.

We wanted more shade. So, the decision to purchase an awning was easy. SunSetter is a name-brand that I've heard of, and they've been around a long time. So we went with them. The process of choosing the awning was fairly easy. I knew what size I wanted. We've only used it a few times. But the quality is very good. I also like the appearance and the fact that it does its job. The shipping did take a little while to get in, which I didn't blame SunSetter for. The trucking company was on the slow boat. It came out of Texas. And it took a long time to make it to Ohio.

I had a SunSetter already about 16 years ago. And the tarp was just falling apart. So they came out, measured my other one, got it just right, and replaced the thing using the same hardware. Then I ordered a couple of new things. My experience with SunSetter was good. They were good. They cleaned up afterwards. It was perfect. There was only one guy who sweated his tail off. I felt bad for him, but he did well.

We love SunSetter Awnings. We went on vacation to a cottage and they had an awning, and it was really nice. Our deck had a lot of sun on it, so we decided this is what we need to do. So, we did that last year. We called SunSetter and talked to somebody and got a price, and then just set it up. We got a pretty good deal. The people that came out and put it up did a great job, too. We got the electric awning and it's connected to the house. It's like brownish with red stripes and tan. It's an 8 x 10. And with just a little bit of time we had it, we've enjoyed our awning. It's done everything we wanted to do. I'm looking forward to being able to use it again this year whenever it gets better. Right now, it comes down. The sun's out. I wanna be around the sun.

My sister got a SunSetter awning put on then we got it as well. The team came to the home, looked it over, told us what was best. They were really professional. That's what we liked. We got the electric awning as we want one that just comes out and be easy. My sister got the manual, but in time, she's gonna wish she got the electric. You want things less complicated as you get older. The price was reasonable as well. Compared to other things that we looked at to add on to the patio, SunSetter seemed to be the better option with the price and how it's done. The awning seems great and we've told people about it. Just the other day, I said something about SunSetter to somebody. My daughter got one too right down the road here. She got a big patio and everybody likes sitting under the awning.

We needed a little bit more permanent cover in the patio behind the house. We purchased an awning from SunSetter. It's handy. We have the remote control. It's great. If we have to, we could use the crank that came with it, but it's a lot easier pushing the button. So far, we haven't been able to use the awning as much as we'd like to. Hopefully, this summer will be a lot better. When we had it installed last summer, the weather hasn't been too terrific in this area. We did use it a few times.

A guy came out and put the awning up. I like my SunSetter awning. It does good. I can put it out if there's a light rain and it doesn't come in the back door. However, relative to the angle of my house and where the sun sets in the summertime, the sun is about 40 degrees off the horizon so in the evening the sun shines underneath the awning. It didn't have the desired effect as I had planned on it having. I didn't take that into account. If I had known what I would have done now, as far as where the sun comes in there, I would not have purchased it. But that has nothing to do with quality or value of SunSetter.

The guy that was part of the sales was a really nice guy. I'm really pleased with the SunSetter team. I got the motorized awning and everything with the installation was very good.

Based on reviews, (I haven’t seen mine yet) Sunsetter quality is unparalleled. Their shipping to the northeast however leaves a lot to be desired. My order was placed on May 8th and shipped from their warehouse on the 14th. I won’t see my awning until July 13th. This is after two shipping dates being rescheduled. Hopefully this time it actually shows up in July.

My friend and I have small decks and I liked how Sunsetter looked on their deck. I got a basic brown draped fabric awning and there was a hiccup at the beginning which was irritating. The people that put the awning in were fine, but I had trouble with it not working properly. It was the sensor and they didn't think it was, but then they finally figured it out. So far, it's been good. When the sun's out, the Sunsetter would be out and I like the wind sensor.

The awning is nice, but their service is not good. We had ours installed last year, 2025, and 1 year later the bolts that hold the frame to the house are failing. The awning is loose so for safety reasons we're not using it. We can't get the company, or any of their local installers, to come and look at it. They don't respond to calls, texts or emails, and their customer service hung up on me today.

While the SunSetter products are usually good when you are unlucky enough to get a product that doesn’t work properly the customer service is poor. I purchased several retractable screens and one didn’t work properly. I called SunSetter to arrange an exchange and first they told me that I would have to pay for the return and pay a restocking fee which didn’t make sense and now they tell me that I have to return the damaged screen before they send the replacement screen. This means that I have to pay the installers to come back and take the bad one down and then pay them again to re-install the new one when it arrives. The installation costs will end up costing more than the screen. Very disappointing.

There were different lengths and widths that you could pick. We got the largest SunSetter awning because of the size of our deck. We have the retractable one. It's preset to where you just push a button, and it goes out, and push a button and reset it. Sometimes, it doesn't retract fully. It doesn't go flush to our wall, but it's not an issue. We picked a color that matched our decor that we had with our patio set. Also, it's affordable. We were thinking about getting something added on to our house. But I like that the awning doesn't have to be out 24/7, and it's not attached. I know the awning is supposed to last 20 years. But so far, so good. We used it during days when we wanted to go out on the patio when it was full sun. We used it for gatherings as well, if we were to have people over. I would recommend it to anyone who is looking for a solution to cover their patio.

My brother-in-law was going through Sunsetter, so I called and went to them as well. The customer service was very good. I got the awning so that rain doesn't come in my garage. I open it during the rain, so it sheds it off, but it has a nice awning that covers the sun over there, too. This is on the side of the house and when I have it open, I have good shade over there, and the sun's not beating down on me. It's a little work area for me. So far, the quality seems great and I am enjoying the awning, but on the little piece that hangs down on the one side is weird looking. It's like it's worn through, something chewed or a defect. Other than that, I love it. I would tell people to call to get an estimate.

I like our SunSetter awning. It's electric and it's very high quality. Go ahead and get one. SunSetter is awesome. The presentation was good. They covered everything. Their rep was very good at what he was doing and explained everything. The installers came over and it didn't take them long at all to do the job.

I got a bonus and it was time to purchase an awning. My girls like to play on the deck with their water table, and the sun is too bright. We didn't want that sunburn. I called Costco first, then I called Sunsetter directly and they gave me one person from Blinn Consulting. I called them, and before the guy came, he wanted to see what my budget was, to make sure expectations were aligned. They were. So, he came out, measured, and told me the process.

I decided to go with SunSetter based on advertisements and I spoke to the Recreational Warehouse. Phil, the salesman, took the time to come to our home and showed us various colors that we could pick and talked to us about different options. He was very knowledgeable and had a great presentation as part of the sales. He was an excellent representative for the company. A crew of three guys who came out for the installation took the old one down, which had been up for over 20 years. They had a couple of ladders and a plank, and they took the old brackets down and installed new brackets. It seemed like it was about an hour's worth of work.

We got a home and didn't like sitting in the sun anymore. I had seen the SunSetter commercials a lot, so we tried it out. The sales experience was excellent. We were hoping to achieve shade, and since installing the awning, our outdoor space is shadier. We like our SunSetter.

My other awning had holes and was worn out, so I decided it was time to get another one. I love SunSetter Awnings. I’ve bought from them twice, and I went back because that's what my husband always did. They gave us good service and told us that if I had any problems, I could call them. This time, we got our first motorized awning. We’ve had to put up the others ourselves. The installers explained how to work it and that I could wind it up myself if the battery went dead. If the wind got too strong, it would go up by itself, which happened. One day, the wind was very strong, and it went up all by itself. SunSetter did a good job. The reps were here on time and were dependable.

We just moved in the house and built a deck and we needed something for shade. I liked SunSetter's price and somebody answered the phone for me when I wanted to make an appointment, so we went ahead with them. We had a very good time talking with them. The sales girl that came out was very, very nice. There was no pressure. We got the motorized awning and we really enjoy it.

At the other house, we had a big awning. This house is a ranch, and the contractor couldn't do the regular awning. I decided on SunSetter as they roll out right under the gutter so it fits the house perfectly. Everything's very nice. They came out and brought some books so I could pick the color, then somebody else did the install. It took two or three weeks. We didn't wanna open the awning too soon when the weather was bad, so we opened it a few days ago and we love it. It keeps the sun off, but you still get a little bit of light through.

I like how the SunSetter awning is mounted to the house and how it comes out, which is why I chose it. The price was good for what I got. I had good customer service and the first installer was great. I use the awning all the time. If it sprinkles a little bit, I put it out. I'm in the spot underneath it and I’m not getting wet. Sometimes, I use it because of the sun. I also put it out because I wanna keep the heat down. It does everything I want and operates like it's supposed to. When it gets full of rain, it doesn't break but dips to one side a little bit.

We needed additional shade after a large oak tree was removed and the east side of our house started getting full sun. We chose SunSetter after looking things up online and reading reviews. Everything was done quite well, and we enjoyed the whole experience.

We mounted the awning to the studs, so that was a process. But it works great. I like the electric part of it. We have a house out in the middle of a field, and we have the biggest awning that you can get, but it's too flimsy in the wind.

SunSetter Awnings partners with Costco. Nothing stood out with the installation as negative. The installer was great. I love my EasyShade.

We like the awning a lot by just having the extra space on our deck down there that we actually use again because it's on a sunnier way. I like SunSetter. It was a good experience. The only thing I'm kind of disappointed with is the color. My wife likes the color, but I feel like the actual colors they show for the one we have have too much brown that they don't show you in the four-inch cut that they give you. They gotta show you a foot cut, so you can see the whole thing.

We needed the awning because we have direct sun on our deck ad we bought it through Costco, which was a good deal. It was heavy because we have a big one, and you need two guys to do the installation. But we were able to do it. We enjoyed the SunSetter awning because it covered our eating space and we were pleased with what we ordered. What we paid for it was worth it.

We have a low soffit, and umbrellas don't fit great on the deck, so we were looking to do an awning. Sunsetter is a known name in the industry, and we looked up who the dealer was. Then a gentleman came to our house, brought some samples and took measurements. I got back to him with a selection, he gave us a quote, and we proceeded with an awning that's blue and white striped. It’s motorized and extends about 12 feet. It's great. Everything is working as expected. When we're on the deck and it's sunny, most of the time, it's out.

A friend of ours had a SunSetter awning and we heard how good they were. They were also the only one we ever heard of that had the retractable ones. We went with them as well and their customer service has been exceptional. The installation was done in no time and the installers were very nice and professional. The quality of the awning has been very good. Though we haven't used it a lot, we've been very pleased with it. The only thing is my daughter's looking at new property and I'm wondering if it's something we could take down and move.

My parents had a SunSetter awning and when they passed away, it was still on their house. They probably had it 40 or 50 years, and my sister had one also. The sales reps who came out were excellent and very helpful. I bought a 16 x 10 awning made vinyl-like fabric, which is really thick and heavy, and it was very expensive. I'm going to use it to shade my yard up to my gazebo, because I have a backyard that has full sun. The guys who came out for the installation were in and out of here in no time. They were also really fast. All in all, SunSetter offers an excellent product, and their customer service was excellent and prompt.

Sunsetter Awnings was excellent, all the way across. I wanted some shade in the backyard to make it more pleasant, usable, and family-friendly. I liked the fact that their awning was retractable, and it covered the area that I wanted it to cover without any structural supports or any kind of framework. I got an awning that's both motorized and manual, so if the power goes out, I can do it by hand. The awning is expensive, but given the quality, it's worth it. It does exactly what they said, and works like a charm. We're very pleased.

I needed an awning to shade me from the sun when I go out to sit some time in the afternoon. I had some neighbors who had SunSetter, and I liked their choices. I bought from SunSetter as well from Costco and it was easy to do. The installer did a good job. They showed up as scheduled and left about same time frame that they estimated. The product has been good since. It’s an electric awning and it performs as advertised. Having the awning, I am now enjoying my deck. It looks good as well.

We love our awning from SunSetter. It’s awesome. If it wasn't so windy, we'd have them out more. We would recommend them.

My husband found SunSetter on the internet and we love our experience with them. The sales rep was very thorough. We haven't had the chance too much to use the awnings, but they work really well. I do not like sitting in the sun, so I never used to use the patio very much. Now, I love it. SunSetter isn't cheap though.

We had one of those big umbrellas that was out on our deck and it wasn't fully covering all the space that we needed. We were continually replacing it, and it was always a hazard in the wind. So we thought of getting the awning that spans the whole width of the deck. I looked it up online and filled out a form for what I was looking for, and the dealer for SunSetter reached out to me. The frustrating part was scheduling with the installation company. They would give a large appointment window and then show up late. The first time they came out, they brought the wrong product. The second time, they were late again. The installation itself was quick and easy once they got started. It only took about an hour, and we were able to use the awning right away after it was installed. People should get a SunSetter awning. It is expensive but it’s worth it. The price fit our needs.

We have a smaller deck and we had one of those crank-up umbrellas, and my wife is getting older, and she wasn't able to crank it up. Plus, the umbrella took up a lot of space. We decided to get an awning and we chose SunSetter. We happened to see a commercial shortly after we had talked about it. We called them up. We liked their product, and we bought one. Our awning is attached right above our patio door. It's an automatic remote controlled one. It's one of the higher end ones. It is about the best purchase we made. It saves my wife, and she can use it at will. It blocks a lot of the shade. We love it.

I bought a house that came with an awning and it was quite old, so I had to replace it. I’ve had the awning with SunSetter for 12 years and for my recent purchase, I got the basic model, which is the cheapest. It’s manual and the installation process was easy. One of my buddies and I did it. I have a complaint, though, about a third-party sales rep who came here. He saw the awning that I had before, and he said they don't sell that anymore and he only had the electric one, which was for $4,000. He said it's gonna charge me $800 more to set it up because it's very difficult and needs four people. And I knew he was lying. He wanted me to pay $6,000 for everything. But other than that, everything was great with SunSetter. I love the product.

My husband’s mother had a SunSetter awning and when ours, which wasn't a SunSetter, needed to be replaced, we looked up a local person. The experience was great. The rep was very forthcoming because the SunSetter awnings are expensive, but we've been very happy with the quality. I liked that they had different levels, which include the basic level, medium level and higher level. The previous awning was very good, but we bought it at Ocean State Job Lot for about $300, even though it was probably a $1,000 awning, and it lasted a long time. When we started looking at SunSetter, we thought it was a lot of money, but it was more realistic for the cost of a quality product.

The SunSetter team has done a good job. They came and fixed it when it needed to be repaired. It was quick and easy and I'm very happy with it. The quality is okay. I'm a little surprised there's nothing to protect it when it's bad weather. They say it doesn't need protection, but I don't put it out when it's raining. It’s been more comfortable outside since having SunSetter. It's good.

We went to Recreational Warehouse because we needed new material put on an awning that had been installed about 15 years ago. We had been told it was a SunSetter awning, but when they looked it up, they found out it was a different brand. The company that made it was no longer in business, and they told us the SunSetter material would not fit it. The awning that we have worked fine but the material had a hole in it, and it was old. So, we decided on getting the SunSetter. I put in my address online and SAMCO called and said they could get us the SunSetter. I thought they were through SunSetter because they carried the product.

The installation with SunSetter was frustrating. The people were really nice, but they showed up late, and they stayed late. They finished in the dark. When they were done, there were gashes in the fabric. So, I had to have them come back another time and take more time off work for them to fix it. There were knife marks where they cut open the box. So, the whole thing had to be replaced. It was usable-ish in the meantime, but for what I paid for it, it needs to be perfect.

SunSetter has a proven track record and this is our second awning in about 18 years. It was cheaper to buy a new one than to get the parts replaced. SunSetter has good, quality products. I would recommend it and buy it again, same with the local installers here in Maine. They were nice people.

I love the machine, but the service and the replacement sucks. When it's working, it's great. But when there are issues, I have to do it myself or get my other people to do it instead of the warranty on the other system. We put our SunSetter awnings in nine months ago. It was supposed to be the new warranty, when something went wrong with it, SunSetter would send me a replacement part. There is a tear in the fabric, and the engine was cutting on and off. I called the gal who installed it. “I'll be there.” However, it has been seven months and nobody showed up. So, we patched it ourselves. I just have the old fabric on. And many times, the end motor remote did not work. It's working now. But when I had problems with it, I called the dealer who said, “It’s okay. I will send the installer guy,” and back and forth. So, I stopped calling. I'm done. We paid lot of money for it.

Our double garage door faces west and we have a finished garage. It was important to mitigate some of the summer heat from the west as the sun is moving in that direction. The awning is to get us out of the sun a bit. I liked SunSetter’s overall reputation. A couple of years ago, someone came by and gave us a quote, and we weren't ready. And I called again last year and the young guy who came out was fun to work with and we decided to get the awning. Everything went well during the sales process and the guys who came for the installation were great. It’s a 16-foot motorized awning and it’s a nice, soft green that matches our siding. We also added the dropdown screen that comes out about four feet off the valance or the edge, and I'm glad I did that, too.

I would recommend SunSetter Awnings if you are looking for somewhere to go. The whole thing went smoothly. It all went according to plan, which is a good thing in this day and age. They did their job. They got paid. Everybody's happy. SunSetter's salesman was decent enough. He and his son came over and they put the awnings up quickly. No mess, no fuss. I'm pleased. We put one awning in initially, and we decided we wanted another one on a different deck. They have lights. Also, there are four stripe colors involved. I like them. We've had them up for almost a year. They seem to work well, and hopefully, they will at summer when I use them.

The gentleman Vlad that finally came to my home was outstanding. Other than that, it took months and many calls to get someone to help. Seems they can show right away to sell but for service, they are too busy.

Everybody from SunSetter was great. I haven't had a chance to use the product a lot, but so far so good. My husband is handicapped, and it will keep the rain off of him. I have a remote, and that's really nice, but I also have the crank in case the remote doesn't work. I have it as a backup. Overall, SunSetter is a reliable company that I know of so far, and seems like they got great quality. They're a little expensive, but sometimes you get what you pay for.

SunSetter’s name was familiar, though I didn’t know much about them. I don’t have room for a patio and I decided there was room between a couple of rooms. So, the awning works fine. People who come over say they wish they had one of those. They think they're cheap and they're not because I have a fairly big one. I’m sometimes in a wheelchair and a walker, and I can't get out there quickly. When it's windy or if it rains, the awning closes by itself. And I like that the most because I don't have to worry about it.

We needed to shade our patio so we could use it for more hours of the day. We went with SunSetter for their pricing and availability, and our experience from installation to sales was good. I'm happy with SunSetter. We can now use our outdoor space for more hours of the day. If others are looking for something like that, I would recommend they get it.

We had an awning that needed to be replaced. I went with SunSetter, and I love the awning. It’s perfect for an outdoor space. I would totally recommend it to anybody.

I bought a Sunsetter product in 2022 from one of their Regional suppliers. The product broke. I contacted Sunsetter, and they informed me that an add-on I purchased from their supplier voided the warranty, and they would not replace parts OR sell me replacement parts. Their customer service team told me to call a handyman to correct the issue. I would never recommend Sunsetter for any product or service.

We really think that SunSetter is a step above most of the other companies. We had a SunSetter awning before, and we thought they were a good product. We moved. So, we decided to get another one. We got a 20-foot wide one and it has lighting on it. The installers did a nice job, and they were on time.

We had a pergola before and my wife would put roof on it. We're getting older and it was getting harder for her to put the roof on the pergola. We replaced the pergola with a SunSetter awning last summer and we like it. Springville Overhead Door came out and put the awning in. They were fantastic.

It's been an amazing process with SunSetter. I went online, but it ended up being more expensive online than if I went through the representative. Their rep came out, and she was very helpful. Her husband came out and explained everything, helped us change the measurement of the awning, and helped us explain how far it's going to come out, how it works, and what comes with it. Everything, the whole process, from the install to them getting the product out there, was wonderful. Can't say one negative thing about the process at all. I had an issue with the little screen that comes down from the awning. They were able to get that over to me and got that all swapped out. They were amazing. And anytime I would text them, they were on it. With any warranty issues, they tend to stay on top of it. It was excellent work. My experience with SunSetter was wonderful. If I had to do it again, I would.

SunSetter has a good reputation. I got an awning from them and the sales team was great. The installers met the timeline I was given and the quality of the awning was very good as well. I would recommend SunSetter.

SunSetter Awnings sounded like a good deal at the time. The guy that sold the awning to us told us he would have it installed by a certain date, but that didn't happen. When we inquired more about it, SunSetter itself said he should have never told us it could be done that soon. That is one of our complaints. The installation was awesome. Once they got here, it was done in no time flat, and they were very nice. We've only had it for a year, and it has been too windy to use it lately. So far, we're very happy with it.

We brought our mom with us about seven years ago, and she had early dementia. So, we wanted to get her out onto the deck, but we needed to protect her from the sun. We picked SunSetter based on a commercial that I had seen on TV. The man who initially came out gave us the estimate, and he was very professional. I felt like when he left, I could trust their installers. But they shorted us on the lags. The size of the SunSetter awning that we got required four bolts on the roof, and they only put half of their lags into the roof that should have been there. If my wife hadn't read the specs on it, we would have never known.

I went to a distributor that sells SunSetter awnings. I had them do the install as well and it was fantastic. The only thing is when it gets windy, it's hard to keep them out. They start fluctuating up and down and you start worrying about them. You wonder are they going to rip the bolts out of the wall? There's only so much stress that wall could take and I got a big one - a 16 x 12 footer. They also could be a little bit cheaper.

We had a pool put in and when we decided to get an awning, SunSetter seemed to have good ratings and reviews. We got the biggest one that they could install and it’s at the back of the house. It’s electric and we also bought a hand crank one that is over by the pool that has its own stand bolted into the decking. We had solar panels on the roof, which made it a little challenging for the installers because it didn't leave much space between the end of the solar panels and the end of the roof, but they got it to fit perfectly. The team did a wonderful job and stuck to the timeline for the installation. We’ve had the awning for a little over a year now and it works great.

We knew about SunSetter from our neighbors and from a previous home. The sales rep was very nice and went through a lot of things with us. We had some sun coming up in the back and we needed something to protect it from the sun. It was hard to bring the awning in because it was very long at 17 feet. It took some time, but it was fine. The awning came out good. We had paid for the lights and didn't get it but within a reasonable period of time, the rep was able to get it and the installer came and installed it so everything was fine. We don't use the awning too often but when we do, we like it. It seems to be working out great and does what it's supposed to do. I would highly recommend SunSetter.

SunSetter has a good reputation and Costco was offering a significant discount on them. We went ahead with them and the experience was pretty effortless. They came out, sold the awning to us, then they came and installed it. We knew what we wanted and the sales rep told us the size of it and what she would recommend for the size. Then we picked out the coloring to match the house. The sales rep really helped us. We've had the awning for a year and the quality has been pretty good, so far. We use it three or four times a week for shade from the sun on our patio. I have already told a lot of people about SunSetter. They're a little expensive but the quality is worth the price.

I’ve been living here for about 10 years, and I finally decided I wanted to be able to read the paper in the morning without the sunlight glaring down on my head. I did a little research and found that, product-wise, SunSetter was probably one of the best on the market, maybe in the top two or three. If the price was competitive, I was going to go with the best. The person who came out recommended going to the SunSetter website, but we knew what we wanted, and what he had in his bag sufficed. The people who did the work were excellent, and I had no issues with them. They were good guys, a family-owned business, and I liked the hands-on approach. That kind of follow-up on the job works great. The price was competitive. It wasn’t the lowest price, but it wasn’t the highest either, and a lot depends on the contractor and the profit margin they add.

I had a horrible experience. After the first salesperson got fired, I couldn't get ahold of anybody from the regional team. I called SunSetter directly, and they got me in touch with someone else. They were okay. However, I'm not entirely happy with the awning because it went too wide.

I saw the ads on TV for SunSetter and got interested in it. We wanted something to cover our deck. We got a 20 x 22 electric awning and it covers the whole deck area. The quality is great and it has made a big difference just by the way it cuts the temperature when the sun's out. SunSetter’s awning is a good product.

My husband and I had purchased different types of pergolas for our back patio and none of them seemed to work. My husband and I are older and during the wintertime, it was inconvenient for us to have to take the thing off the top of the pergola. So my husband didn't, and everything broke. I had purchased some outdoor kitchen items for our patio, and we wanted something to cover us when we sit outside because we didn’t have anything. Our neighbor has an awning in the front of their house that looks nice, and I decided to get one for the back patio. I saw a commercial on TV, which is what made me call them and proceed. And the price was reasonable. The rep who came out here was an older gentleman and he was very professional. He said he's been doing it for a long time, and his son and some other guy who works with them were the ones who came out and installed it. They were neat and clean and did a great job.

We lost some trees and we needed some shade on one part of our house, so we decided it’s time we got an awning. The experience with the rep from SunSetter was great but it was a little different with the installers. They did not appear to be prepared for the area where the awning had to be installed and struggled with it. They had to come back and redo the installation because they didn't attach it properly. The people who came back were okay. They fixed it but there’s a little bit of a slope there and a little higher up, and the ladders they had weren't optimal for what they were trying to do. In the end, it all worked out, and we're happy with the product. I like what we've got so far and I'd recommend SunSetter.

SunSetter is the best. I have a patio area and I needed some shading. I got an electric awning and it's essentially very nice. I needed a little area in my patio to be covered. This awning is a high-quality product worth having. It retracts. The awning itself is nice because the possibility of just closing and opening is very good. People don't love that and decided to have permanent structures. I want to see this sky at night. So, I just retract it back and it's great. Aside from that, it's made of very high-quality fabric. It doesn't rust and it stands up the way. I've been having awning for years and this is the best I've had so far.

I added a four-season porch onto our house and put another deck on, and it was getting hot in the room because it was on the west side. I wanted to experience a little more time on my deck and keep the heat off the house, so I put an awning on. SunSetter had a sale going on and it looked like a reasonably built product. I called and talked to a rep, and there were several misunderstandings about what I wanted but eventually, I got it through. I got a motorized awning and put it up myself. It was easy, though I had to have help from a neighbor to lift that in place. It took about 10 minutes.

We liked SunSetter Awnings' reputation. We had their your largest, motorized model installed. They were excellent when I spoke with them. Also, their installer was very good, very responsive and did a nice job. We recommended Sunsetter to friends, and they had their fabric replaced on their awning by SunSetter.

It has been less than a year that I've had my SunSetter awning and I've only used it 10 times, yet the motor went. They're supposed to come today to install a new motor, but I've been getting texts and emails saying that they are going to install an awning. I texted them back, “No, it's not an awning. It's just the motor for the existing awning.” They answered me back through a text and said, “You're correct. It will just be the motor, and it's under warranty.” I thought that was straightened out. Today, I got an email and a text that my awning is in production and it will be delivered whenever. They would let me know. But it's not an awning. I didn't bother to answer them back.

SunSetter Awnings is a company that I deal with all the time. Everything about the installation was good. I like my awning. It's attached, motorized, and very nice. I would recommend it.

I liked SunSetter's price. I'm the kind of consumer who doesn't like to be followed around in the furniture store. So, I knew what I wanted, and Sunrun didn't push. They didn't try to look at other things. They came out and measured, and made sure the measurements were right. They did exactly what we asked and they knew what they were doing. They demonstrated all the functions afterwards, so it was great. It was easy, simple, and there were no issues. We enjoyed it completely after the installation. We could go out on the deck without burning up.

SunSetter did great job. I was very pleased. My husband and I love our awning, and it works well. We use it all the time. It is a good thing. It's electric. You push a button and it opens up.

I’m extremely disappointed with my experience with SunSetter. The customer service has been terrible from start to finish. When the installation team arrived, the cover was already broken, and the wind sensor was missing—issues that should have been caught long before installation. It has now been two weeks, and we still have no answers or resolution. Customer service does not pick up the phone, and the salesperson is just as unresponsive. The lack of communication and accountability is unacceptable. I would not recommend this company based on my experience.

SunSetter Awnings was reputable and their salesman was very accommodating. However, there was a problem because the awning didn't come in as ordered. It came in without the screen, so it was delayed for eight weeks. We only got it in the end of last year so we haven’t used it much, but it seems to be okay.

We were new to the house and we wanted to enjoy the outside space. I saw Sunsetter advertised because I’m a Costco member and my experience with them was perfect. There were some issues with the install, but they were very good about coming back and fixing them. One side of it was going too low down and wasn't high enough, so we were hitting our heads, so it needed to be adjusted. Overall, everything we asked for, we were able to get, and we're very happy with Sunsetter.

My backyard is east-facing, so I get all the sun in the evening. I don't have any trees and in order to sit out on my deck, I purchased an awning, so I could have some shade. Initially, I saw the SunSetter advertisement in one of the flyers that came through and I inquired about it. One gentleman came through, and it was good. The installation was done almost a year ago and it didn't take that long. They cleaned up any messes they made as well.

We went through Costco to get to SunSetter and installation was great. We love the awning. It's pricey, but it's worth it.

SunSetter Awnings was recommended by the installer, and we installed the awning last year. We use the awning to sit in the shade and it’s been very good so far. We also got the lights and the wind activation, so if it gets windy, it'll retract automatically.

We had a deck that needed some shade. We had talked to SunSetter Awnings some years ago, and it was a little out of our price range. We just couldn't put it together that year, so we just left them on the table and had their paperwork. It's not that we've gotten richer now, but we decided we really wanted an awning. So, we did it. We liked the colors.

We bought a 20' lighted awning for our home. When the awning was installed it was noticed that the power supply cord was not packed with the awning. It doesn't light and we have to crank it out. When my husband called customer service for the missing part- fully expecting on such an expensive purchase, they would do everything to make it right. They didn't - what they did was told him that he has to send pictures of the missing cord. You read that right. To get our cord we have to send picture of the awning installed missing the cord. When my husband asked why he had to send pictures for their mistake, they said it was policy.

SunSetter' Awning's sales team was perfect and we had no problem with them. We purchased a 20-footer and a 16-footer, which are motorized, and their installation went great.

I had a SunSetter Awning and replaced it recently. The installation went well. The quality of the SunSetter awning is consistently good.

I wanted to go and put a SunSetter, so we'd have shade. Because we had something else, and it didn't work on our deck. We had SunSetter before, so I decided to go back to SunSetter. I purchased a motorized one, and the installation went well. They had it in no more than six hours. They did a good job, because I had to have it on top of my roof, because it wouldn't go underneath my awning, because it had been too low on my deck. This winter, it worked out really well. I didn't have any problem with snow or anything building underneath it. My wife and I really like the SunSetter.

I've always wanted an awning and thought to get one because it's hot in an area in the mornings. SunSetter is the only one that I've really noticed seeing advertisements and I had received several brochures in the mail. Working with the person who sold the awning was very good. He was pleasant, gave me different options, and helped me decide on the color since my house was a certain color. I went with that. I would recommend SunSetter to my friends. I love the awning. However, I wouldn't recommend the person that put it up.

We had been using a metal-framed gazebo for years, taking the material down for the winter and putting it back up. The material wouldn't last for more than a year or two. It’d start ripping and we had to start buying the material to cover the metal, having to spray paint the metal over and over again. We had a bad winter storm, and the snow collapsed at the top of the gazebo metal. It was all bent out of shape, and I figured it was time to get a retractable one.

We had two guys come out and install the SunSetter awning. It was done well and quickly. We've had the awning for one summer and it works well on our deck. It meets all of the features that are expressed in the advertising. Our motorized, 22-feet awning is attached to the roof. It's a tan, consistent with our house color. It has the mechanism that closes it if it gets too windy. We use the awning when the sun peaks at 11 o'clock in the morning. We would keep it open all day until the sun passes. We'd shut it down around 6 o'clock in the afternoon. The only thing I don't like is we have an 8-inch flap that hangs down. That thing blows in the wind on certain wind directions and creates a great deal of noise. Other than that, I'm happy with the product and how it performs. I would recommend SunSetter Awnings if you're looking.

Love my Sunsetter! I love the wind feature where it closes itself if the winds pick up. It’s great on hot, hot days or just to keep the sun off of the porch. Love it!😊 The purchase was seamless and the crew that installed it were professional. Thank you!

SunSetter was the company I called and they gave me a lot of options. The price might have been on the high side with it being a Chinese import, but I didn't have a problem with that because it got done quickly and perfectly. The awning is still going strong. I don't know that it will last, being a fabric, three to five years. But I'm happy with the quality. The motors, the lights, and the remote work. I am very satisfied and I'd tell others to give SunSetter a call.

I looked at different companies, and SunSetter Awnings seemed the best solution to my problem. A couple of friends and I put it up, and it was easy enough to install. The product is great. However, SunSetter's customer service is horrible. sent me the wrong awning. I called. They insisted that they sent me the right thing as I sat there and read my order to them. It was the wrong color. Also, the power cords are supposed to be on one side or the other so you can reach the outlet that you deal with. I ordered a righthand power cord. They sent a lefthand power cord, and still insisted that they sent the right thing.