
SunSetter Awnings Reviews
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About SunSetter Awnings
SunSetter Awnings is the largest American manufacturer of retractable patio, window and deck awnings. The company produces four different awning types, including motorized and manual hand-cranked models. Most of the awnings attach directly to a structure, but the company does have one freestanding model. The motorized models open and close using a remote control, and the manual model uses a hand crank.
- Wide fabric color selection
- Buy direct or work with a local dealer
- Option for DIY installation
- 5 to 10-year limited warranties
- Limited freestanding model options
- Installation not included
SunSetter Awnings Reviews
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Reviewed April 4, 2026
We have a patio out back and we would like to be able to sit out there in a more comfortable, shady location. We have a neighbor who did business with SunSetter, and we looked at their awning and we liked it, which is why we went with the company. The team did a job with the installation last spring. They brought the wrong remote control and the gentleman who was in charge of the installation made a special trip to drop off the correct one, which was kind of nice. They did a good job. The awning was expensive, but it's been durable, and we're happy that we got it. We've had family around and have used it for sitting outside the patio. We couldn't have done that without the awning, because it would have been sunny and hot.
Reviewed April 3, 2026
I saw the SunSetter awning on a TV advertisement and decided to get one. It’s electric so I can press a button to open and close it. Depending on what direction it is, it seems to be alright. But if it gets too windy, we have to roll it in. I'm interested in getting an extension because the awning faces West, and when the sun comes down, it doesn't do anything. I got a little bit hanging down, but I wanted something longer. The rep said they have something that we can order.
Reviewed April 2, 2026
We got the SunSetter awning for our rooftop deck because it's too sunny up there. It's a motorized awning so we can take it back and forth because of the wind. It’s working fine thus far, and we like it. It's not a complicated device. It worked for us and others can check it out at Costco.
Reviewed April 1, 2026
I was familiar with SunSetter and one of our neighbors had an awning installed. These made me decide to have two awnings installed one year and then we had another one installed the following year. The functionality is very good. Once in a while, the awning will start to go out and then retract, and I have to push the remote again to get it to go out. But it’s not a huge problem.
We bought the awnings primarily because we have a lot of windows facing out towards the lake, and we were getting too much solar gain into the house. Before, we'd have trouble controlling the temperature inside the house. Without air conditioning, the temperature is the same inside the house as it is outside. The awnings are very effective. We live in upstate New York, so during the summer, temperatures range from 80 to 85, and the house never goes above whatever the outside temperature is. Then, the air conditioning can easily compensate if we need it to be on. The awnings did exactly what we were hoping they would do.
Reviewed March 31, 2026
I have a sunny deck that I needed shade for but I didn't want to put a roof up, so an awning seemed to be the right product. I did my purchase from SunSetter online. I did the installation myself. You need a couple strong guys to help you, but it’s not hard. The product is good. I had it all summer, so, hopefully, it'll work again this summer and for many years to come. It's very expensive it is the size that I wanted. There are a lot of awnings out there that are a whole lot cheaper. They just were smaller or didn't meet my needs for one reason or another.
Reviewed March 30, 2026
I’m familiar with SunSetter. The way they market their product is good. The whole installation experience was fine. The owner of the company originally came to the house. He was knowledgeable. He was a good guy.
Reviewed March 29, 2026
Our neighbors got a SunSetter awning. We had the same guy install ours. Our experience with SunSetter was wonderful. They answered every question. We got the motorized awning which use for shade outside.
Reviewed March 28, 2026
The team that did the installation was wonderful. They arrived on time, and were in and were out. They got their work done and did a clean job. I was very happy. Everything works perfectly, and still does at the moment. However, the follow-up has not been as good. We were told that when the installation was done, we could slightly extend the awning a little further out over the deck, and we had wanted to do that. We've been trying to reach out to SunSetter Awnings, and left a few messages, but it never happened. Other than that, I'm been very happy with the product, the installation, and the service thus far. I would recommend SunSetter.
Reviewed March 27, 2026
A relative had a SunSetter already installed, and I liked the appearance and usability of it. I wanted to install one myself and I went with SunSetter as well. They were good to work with, and it was very easy to maneuver through the website and make my selections. It was very quick once I ordered it, and delivery was good, too. I got a motorized awning and it's attached to the house. We self-installed it and it took us about three hours. The awning is over our deck, so when we're outside and need a shady spot, we'll put it out unless it's too windy. Then it has automatic sensor and goes back in. I would recommend a SunSetter awning. It's very easy to use and a good alternative to umbrellas or other shade characteristic items. But depending on where you are at, if it's too windy, you can't use it. Other than that, I'm very satisfied.
Reviewed March 26, 2026
We had a recommendation to go with SunSetter. Several people in our community have them. The installation was perfect. The price was good as well. We were able to afford it. We were real pleased with everything that we got and we love our SunSetter.
Reviewed March 25, 2026
We moved in our new home, and I was told that an awning would be a good covering for our decks. I went through recommendations and connected with SunSetter. Their team was very good. There was an issue which I would have never known and they had to come back and fix it, which they did. That was very nice. The man sorted it himself and and put a different part. I am satisfied.
Reviewed March 24, 2026
We wanted an awning to go with our patio. It was so hot, you can't sit there without an awning. I went with SunSetter and picked the color that I wanted. It's a stripe and it matches our house. The quality is excellent as well. If you're looking for an awning, call SunSetter in, and see if it works for you.
Reviewed March 19, 2026
When the salesman came out, he did the measurements and showed us our options. It was pretty good. From start to finish, it took four hours. The awning is pretty self-explanatory to use. I would recommend Sunsetter.
Reviewed March 18, 2026
I wanted a permanent awning, and my wife decided that she wanted the one that went in and out. Sunsetter was the only brand I knew that did it. The installation guys were very professional. They did a good job. The only thing I was dissatisfied with was the price. It was a little high for what it actually is.
Reviewed March 17, 2026
SunSetter Awnings were okay. I had a little issue with their service person, but things worked out. The day of delivery, he didn't do the installation when he was supposed to do it. He told me they haven't sent it yet, but then I found out it was there all the time. I should have had it way before I had gotten it. Then, some of his delivery wasn't pleasant, but I like the product. It functioned well. I didn't get to use it a lot because, some days, it was so windy and the guy kept on telling me not to use it if it gets windy. So, I was trying to be a little cautious with it.
The guy did have the different patterns and different colors, and we went through each one. He told me what materials were and different things. I had to understand and see what was gonna be best for my dollar. With the problem I'm having now, I was telling him I wanted a cover for the awning. He said, "You don't need a cover for this." Anything that's material will wear and tear and because we have high heat in the summertime and then we have a lot of rain, it's gonna wear and tear and I need to try and protect it. That wasn't a cheap job.
Reviewed March 16, 2026
I've had SunSetter for over 20 years. We just replaced our other SunSetter recently. Everything went fine. I did the installation myself.
Reviewed March 15, 2026
We had updated our deck the year prior and thought an awning would be a nice addition. I knew the SunSetter Awnings name and sought them. The sales and installation experiences were very positive. It all went smoothly and quickly. They got us on the schedule right away. We have the motorized, attached awning. It's 20 x 12 and a creamy white with some light gray and black striping.
The awning was costly, but it is a large canvas. We use it during nice weather, not when it's very windy or snowy. We put it over to shade the deck from the sun and cool the inside of the house because we have some large windows on that back side. It's a very nice product and we're happy with it. I would recommend SunSetter and give people information. I've referred the guy that sold us ours.
Reviewed March 14, 2026
I live in a HOA and the HOA boss said that we were getting a SunSetter awning. So, that was what we got. The installation was fast and impressive, because it was heavy. So far, we haven't really used the awning and I wish we used it more. Whenever someone comes over, they'd go "Ooh, aah”, and then that's all. It's just a showpiece. Other than that, I would recommend SunSetter to others.
Reviewed March 13, 2026
I put a new deck on, and it was on the south side of the house, where the sun is most in the evenings. SunSetter was the best and I decided to get an awning from them. The reps were very nice when we called and had some questions about a couple of things. The awning was delivered in a truck and they put it where I wanted it. Then, I had my handyman put it up for me. The awning is expensive, but it’s awesome. The only thing is, we have a lot of wind here and I'm not quite sure how much wind it can take. It said 50 but I don't believe that. I like the SunSetter awning but I don’t get to use it too much.
Reviewed March 12, 2026
We were at Costco and we talked to the gentleman. He was very nice and we decided to go with SunSetter. We have been talking about getting an awning for years. We should have had it done years ago because we really liked it. The installation was very good. The awning is easy to use and it’s great because we have full sun in the back of our house. It helps a lot. But with winter, we haven’t used it. It’s rolled up. Nobody wants to pay that much, but things have gone up a lot.
Reviewed March 11, 2026
SunSetter has the best product available and I'd recommend them. The awning has held up very well through the winter. It has a wind sensor and it closes up with the wind. It has lights on it as well. I like my awning. It looks great and it works great.
Reviewed March 11, 2026
The SunSetter team was very good. When we were signing up, they weren't very pushy. We got a motorized one and the installation went very well. I also had a little issue with my house. They even fixed that up. They were very cordial and business-like. It was a good experience.
Reviewed March 10, 2026
The rep from SunSetter was very good. However, we were not happy with the installation. My sons, who are contractors and carpenters, had to make some adjustment on the aesthetics of the installation. Their price was also on the high side.
Reviewed March 9, 2026
A friend had a SunSetter Awning and it looked nice. I purchased one too because we have a deck and it was hot. It has a remote and it's very good.
Reviewed March 9, 2026
The man who lives next door to me had 37 trees cut out of his yard, and that took all of our shade. The sun beat down on the back of our house and we had a huge deck. The awning made it very useful for us. The gentleman who installed the awning was the same one who convinced me SunSetter was a great company. He came out and showed us samples and how it worked. He was very honest about the best plan to get. We got the motorized awning and it’s attached to the house. It's blue and white with another color stripe. SunSetter was awesome and we’re very thankful for it. The price was worth it. It was a great experience and solved an issue for us. It's something that added to the value and good looks of our house, and I couldn't be more pleased. People should go with them. This is what they want.
Reviewed March 8, 2026
The SunSetter rep I worked with was very good and nice. The installation was good. They were quick. They were there when they said they would be. However, I had some siding that had come loose since they installed it. It's the piece right underneath where they installed the awning. I had a side panel put in afterwards. But it was not worth the money I paid for it. I could have hung a blanket up, and it would’ve done just as well. I was not satisfied with the side panel to block the sun. The installer said, “Yeah. We can get that done." I said, “Okay.” He said, “If you buy it now, it's this price.” It was $360, and it was not worth the $360. It just hangs on the side of it. I was very disappointed with that. The awning itself, I love. But the side panel is very lacking. I would not recommend that to anyone.
Reviewed March 8, 2026
I had an awning that was past its time and I needed a new one. SunSetter was the brand that was on the house when I moved in and it did its job for many years, and I decided to stick with it. The sales team was helpful and informative with what I needed. The installation team did a great job and walked me through everything once they were done setting it up. This was done last May and everything went well.
Reviewed March 7, 2026
We were looking to better cover our back patio. So, we were looking at different options, whether that was an awning or roofing the whole thing. We just came down to the realization that the retractable awning would be the best bet. We had the SunSetter awning installed by a more local group out of Lincoln. When they came down here, they reviewed everything and we got the motorized attached awning. The installation was pretty easy. They were good to work with. They installed it in about half a day, which was great. But then we've had some issues since that have still not been resolved.
About after a week, the awning started pulling away from the house. They didn't get it tied down to the house very well. The first issue, where it was pulling away from the house, they came down, resolved that. Everything is good. The second issue is in the middle of the awning, on one of the seams, there's an arm or some kind of stabilizer that they have on there that has made about a 2-foot rip in the awning. It's usable, but there's a big dip in the middle of it, and it lets the light and everything through. They keep saying that they're going to call and order a replacement and come down and install it, but it hasn't happened. After about 10 phone calls and emails, I still have not had a resolve from this company. I had it installed in June of ’25 and the last communication I had with them was in October. I figured nothing's going to happen during the winter. So, I was going to reach back out to them here as spring came across.
Reviewed March 7, 2026
Our back deck gets a lot of sunshine and it's too hot to sit outside during the daytime. We've been debating getting an awning for about 10 years and we finally decided to bite the bullet and get one. We wanted it to match our house and everything we have out on our deck, so we got an awning with a brown-and-black stripe. We got a wind retractor and LED lighting.
Installation was great. The SunSetter guys were very friendly and informative. They really knew what they were doing and they cleaned up after themselves. I couldn't even tell they were here. The awning is wonderful. I like the remote because we don't have to be out there to crank the awning. However, the wind retractor could be a little more sensitive, because if we have it set too low, it doesn't go in. If we have it set too high, then it takes it in too soon.
Reviewed March 6, 2026
My son-in-law installed an awning a number of years ago and when I got ready to install one, I checked SunSetter Awnings out first. I ordered the awning online and after it was shipped, I had my contractor install it. It's expensive but nice. I use it as a sunscreen, and it works as advertised.
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