Snapper Reviews

My NEW Snapper Snowblower broke halfway through 3rd time using it. R.S. Hollinger in Mountville, PA said that I had to pay for parts and labor for the auger belt that they had to order. Boy do they become very customer unfriendly when you need something. Cannot find phone # for Snapper Customer Service to call and complain. The address is Snapper PO Box 702 Milwaukee, WI 53201-0702. A PO Box not a street address.

I purchased my 3rd Snapper (Model RE110) in May of this year. My first was a rear engine rider I got from my father when he moved to a nursing home. Between his use and mine it was about 15 years old when I gave it to my daughter and purchased a new Yard Cruiser. I got 16 years out of the Yard Cruiser before the deck rusted through and I decided to trade for a new one. I was impressed with the 3 year warranty offered by Briggs on the new Snapper but, based on my prior experience with Snappers, did not ever expect to need to use it.

I have had no problems with the belts on my deck. This is my 3rd year with the lawn tractor. No replacements yet. Mower engine is quiet and runs smooth. This mower is a nice heavy duty unit. With that said - I have one problem with my LT-125... and it's pretty important. I have a problem with the cut. This has happened since day 1. And, yes, I procrastinated and did not bring the mower back to the dealer before the warranty ran out. The LT-125 is a 2-blade mower. So, the blades have to overlap to make an even 42-inch cut, right? Well...

Gas tank bracket on my 28 inch high vac continues to break, and front wheel bearings wore out because were not greased from the factory.

I paid $2000 for a Snapper 150Z 4 years ago. It has a little over 80 hours of mowing on it. I have NEVER completed a mowing without something breaking. I have had over $1000 worth of repairs and parts including 2 tires, 2 belts, 3 seat switches, and new blades. This is a piece of junk. The place I bought it will do nothing about it and Snapper will do nothing about it. UNDER NO CIRCUMSTANCES BUY A SNAPPER. It has cost me an average of $37.50 an hour to use this piece of garbage.

We have owned an NXT for three years and it has been nothing but trouble from day one! Every time we mow, it needs to go into the shop for some sort of repair: Bolts holding up mower deck in front have sheared off twice now; does NOT mow evenly, leaves grass ridges; display constantly says that an oil change is needed and it does not need to be done; sometimes starts, sometimes have to remove the 'key' several times before it will 'catch' and start; the hood holders have broken off. It is a constant money drain! Would NOT recommend this mower at all! Zero stars, but have to mark one in order to post this. We have paid for this mower x2 with all the repairs.

We purchased the Snapper Walk behind mower four years ago expecting this mower would be trouble free and with out having to cart it to the nearest repair shop this soon after the purchase. It won't start after repaving the air filter and spark plug with the approved Briggs and Stratton engine tune up parts. Having installed them per instructions in the manual the mower will not start. I am not happy and I can not get this resolved with out a good deal of expense. I will never buy another Snapper product...

Engine will not start. After trying several times, pulling string with handle, hit my left hand shattering it and cutting blood vessel.

We bought a Snapper SP70 self-propelled lawn mower from Wal-Mart. We took it home and spent roughly an hour reading instructions, prepping, adding gas and oil. It started on the first pull but it bucked like crazy, actually bouncing off the ground. I stopped the engine immediately and checked for loose or bent blades or other problems. Nothing was visible. I tried to restart it... nothing happened. I let it rest for 30 minutes and tired to start again. Nothing happened. I returned the machine to Wal-Mart the next day and they took it back with no questions asked.

I bought a Pro 50 Zero turn 36" cut. Manufacturer warranty was 2 years with additional 2-yr warranty if optima oil was used. Guess what? The warranty expired on May 5, 2013. Kawasaki engine threw a rod and cracked the block on June 5, 2013. Go figure! Central Power Equipment was absolutely no help when trying to find a replacement engine. Engine had a total of 77.8 hrs on it!

Sorry in advance for letting me vent, but it has been 2 weeks as I wait for repair on this 1-year-old tractor (This is also cheaper than therapy so that's in advance for listening). TPS, you can probably guess, stands for total piece of ... I was cutting the yard last Saturday and noticed that the front wheel was at a 45 degree angle - not good. I got it back to the garage, jacked it up, and the front wheel fell off. After a short look, and I am not mechanic, the entire axle and wheel were shredded because someone in the factory forgot to grease the front lower fitting. It's covered under warranty - big deal - I'm still waiting for the dealer to get replacement parts and there is no effort from Snapper (owned by Briggs & Stratton) to fix in a hurry. The sad part of the story is that it is "Made in the USA" but I was told by the dealer that it was probably a Friday production. Good thing that I have a great neighbor with a John Deere and a farmer down the road with cows and goats, if needed. Buy something else!!!!!

I purchased a new riding Snapper NXT lawnmower in 2010 at the end of the season. At first it was great, but within the first year, it began to have problems with the belt snapping. The first season alone I had to put 3 belts on. Plus, a fuel pump and fuel filter. On the second season, I had to put two more belts on and both front rod rails broke and had to be replaced. Easy to see why the product is called Snapper...everything snaps. Never have had a problem with a lawnmower before.

Snapper model 7800932-00. First time to use, the left rear wheel fell off. Dealer repaired it. Second try, I found a bolt on the ground which had fallen out of the mount. I tightened all of the bolts and used twice. Next try, the engine quit because the carb had failed. When you want to spend the most and get the least, buy a Snapper. Note, they also do not reply to emails.

I purchased a Snapper LT200 riding mower new about two years ago. It's very expensive. Now, it will only start and run but the blades will not engage. Blades have an electric clutch. How stupid. It does not work. Worst piece of junk I have ever bought. Dealer is out of business, no surprise. Snapper does not want to talk to anyone. Phone number is not listed. You can only email. My Montgomery Ward and Sears Craftsman Riding Mowers were excellent. They lasted forever with no problems. They just wore out. Snapper is a high priced junk! Do not buy Snapper.

We had purchased a NXT lawn mower online in 2010. We have had it into the repair shop every year, and this year, the battery needed to be replaced. We took it to the recommended place that the warranty people sent us to, and they told me that they put a new battery in the mower. I tried starting it after the guy said, "How do you start this thing?" He’s a repairman and didn't know how to start a lawn mower? Then, this other guy said it had to be at least 50 degrees outside before it would start. How dumb is that.

The Snapper Z150 is a good mower with the exception that the right transfer case burns the grass when it is stopped on the grass. I am not alone with this. The neighbors on both sides of me bought Z150s and also experienced the same issue. The techs representing Snapper have told me that they have no clue as to what is causing it. The fluid for the transfer case is filled at the factory and none of these units have ever leaked (all are less than 2 yrs old). My yard looks picture (baseball outfield) perfect except for the 3" x 6" burn marks.

I was recruited to fix my boss' self-propelled bagger and I observed that the spring that holds the door to the bag on the back was broken. I contacted Snapper and explained my situation with their CS department. They explained that they normally handle these matters through their warranty department, but if I would provide pictures and serial numbers, they would see what they could do. They end up sending me all of the parts to repair this unit free of charge! Great CS and response. I will buy in the future.

I too purchased a Snapper mower - the RE200. What is up with Snapper? They made a great mower at one time, but, as the saying goes, "Them days are gone forever." At first, I couldn't even find a dealership that knew the RE200 existed in the Snapper inventory. After contacting ten dealerships, I finally contacted Snapper regarding the problem. I also explained that my lot must have once been a nuclear dumping ground or an old Native American burial ground as very little grass grew but I needed to get a mower that would work on my property. I explained that I would probably need a four-wheel drive to get around the yard.

I have a rear engine rider and have had it in the shop for repairs three times in the past three months. Every instance I was told I had water in the fuel tank. I keep the mower in the garage and use Plus gas and an additive sold to me by the dealer. What do you recommend to resolve this problem and have others had the same experience?

I bought a new Snapper NXT 46" 23hp Tractor and I cannot keep a belt on it no matter I do! I haven't had it a full year yet and already used three belts, what the **!

I purchased an LT2342 Lawn Tractor 23 hp BS 42" in July. After mowing 3-4 times, the belt broke, a little too much for thick grass. Having replaced this, a run-in with a tree root broke the spindle and pulley. Yes, mea culpa for expecting a lawn mower to withstand sticks and grass tufts as in the old days of 1991 when the materials used to make these machines could withstand the wear and tear.

I would just like to say that after reading these complaints about snapper that it would seem that the issue is not the product but actually the consumer. Here's a concept! Take responsibility for your actions instead of voicing complaints about a product that actually excels. If you run over a root and damage the mower, then warranty wouldn't apply; you caused the damage and now it's a bad product? Please!

I bought a new Snapper Hi-Vac 28". The mower would cut off when engaging the blade; bad buying experience. I took it back the same day (and of course it worked), and they as much as dismissed it. I took it back home and had problems again. I did not want the mower after this bad experience, but Monroe Power would not give me my money back, and Snapper did not stand behind their product either.

I purchased a Snapper rear tine tiller in March of 2006 and when the gearbox failed I was told by my dealer they didn't make replacement gears any more. Not believing that I contacted Snapper customer service and guess what. They do not make a replacement gear for my $1100 tiller and haven’t since it was less than 1 year old. What a rip-off I now have to junk a very slightly used tiller for want of a $20 gear! No more Snapper.

Bought a Snapper LT14H33 hydro tractor in 1991. Cost $2600. Was contemplating Big Box John Deere 22 HP v twin and snowblower for it until reading this litany of grief. Snapper runs like a watch. About 600-700 hours on it and have yet to add any oil to its Kohler 14HP one lunger between biannual oil and filter changes. Never taken the cap off the hydro to add or change the oil. It's 20 years old now. Bought a new spindle bearing set two years ago and reupholstered the seat. It is on its original tires! Been through two or three blades, one tie rod end and a steering gear. I weigh 300 lbs so no 200 lb p.o. junk Deere need apply. I'm going to scratch up a blower attachment for the snapper and run it another 20 years. Thanks for the warning, guys.

We have spent over $1,100 in the recent months to have our mower repaired. Each time, we waited up to several months for parts to be sent. It is not repaired when we get it back. Please take this product off the market, it is worthless. A couple of goats would be an improvement.

I have a 2009 Snapper LT-125 Tractor and very unhappy with the performance of it. It has the worst deck, belt, pulley design I have ever seen. The belt wears out and burns up too fast. It goes through like 3 a year at 50 bucks a pop, normal lawn mower belt every other year. It also cuts very uneven. Because of the deck design, the blades don't get to spin fast enough evenly to cut properly-- a total piece of junk. I doubt I'll ever buy a Snapper again.

I purchased a new snapper mower, model LT-200, in April and after seven hours of use, I hit a tree root causing the pulley on the deck to spin on the shaft. This ruined the shaft and pulley. Now, the company will not send the dealer parts or will not honor the warranty!

The lawnmower went on fire. Heavy smoke all over the house.

I purchased a Snapper Z-Rider Mower from Carpenter Seed Company. It cost $3,000. They are one of the largest dealers of Snapper around here. The mower was poorly engineered from the conception. The Briggs and Stratton Engine piston value-lash caused the motor to seize up after 5 hours of operation. The engine was repaired with a new cam shaft and now, the motor does not generate enough power to cut the grass without powering out or disengaging the drive to the 33-inch blade. This mower sucks! My advice to you is, buyer beware.

I bought a Snapper 150z 21hp mower new a few months ago. I had to return to the shop the first time I tried to use it, because the safety switch on the brake was bad. In the first 50 hours, I am very disappointed with this mower. It is certainly not the quality product that I was led to believe that it was.

I have a Snapper, 30" cut, "butterfly" steering wheel type mower that I bought exactly three years ago for just over $1,000 and have had it in the shop seven times, all in the first year. It was hardly used the second year since I was in a rental house and now I am having to take it in again an eighth time as I start mowing my newly established yard. The first year's problems had everything to do with a pull starter that would nearly jerk your arm off if you didn't pull it just the right way. I actually have a scar on my chest where the cord was ripped out of my hand, back into the mower, the handle cutting my chest through my shirt.

In May of 2007, I purchased a Snapper rear engine rider from Turf and Timber, the local Snapper dealer. I wish to warn everone not to deal with this business. Apparantly they deal with lawn care companies and do not care for home use people. The first problem was getting the first replacement blade after the purchase. My wife went in to get a blade, and they wanted to know the model number, why could they have not looked in their computer and found everything about their sale to me. In this day, they should have the model and serial number on record for a $2000.00 mower. My wife explained to them that she needed a blade for a mower just like the 2 in the showroom.

The Snapper company 1-800-935-2967 does not back their product -- it does not have a return policy and the dealer isn't willing or in a position to buy it back (as he says).

I bought Snapper ZTR from A&B Lawn in River Oaks TX and it SUCKS! Less than 3 hours on it and it broke down. Service tech asked me why I couldnt fix it myself and Sanpper was no help either. Snapper ZTR=POS! Do Not buy SNAPPER ZTR or you will be sorry. I bought Snapper ZTR from A&B Lawn in River Oaks TX and it [is bad]! Less than 3 hours on it and it broke down. Service tech asked me why I couldnt fix it myself and Sanpper was no help either. Snapper ZTR=POS! Do Not buy SNAPPER ZTR or you will be sorry.

Bought a snapper weed wacker /roto tiller and the gas lines rottesd off and they won't replace them and no one around here works on them or sells them but Wal-Mart. I have writting them but they will not do anything about it. I don't have money to throw away like that. If they are going to make a product then they should stand behind it.

I have a riding Snapper mower with a rear engine 12.5hp. When I was cleaning the under deck, the oil dip-stick was not on properly and all the oil drained out with out noticing due to the water and grass clippings, The problem is when the mower is standing up-right the lube oil dip-stick becomes the LOW POINT and will empty your oil reservoir. If the engine was rotated 160 degrees then lube oil spout would become the high point when the mower is in the up-right position not allowing engine oil to run out and costing mega $$$$ to replace. The engine seized up and had to be replaced.

I have an 18 48 Zero Turn Snapper Mower, and as others have stated - the cost of the machine verses the cost of the continuous repairs is unacceptable. I have had to replace the belts twice a season and the mower deck pulleys once a season. I use my mower to mow my yard and put about 40 hours of use on it per season. Now one of the pulley brackets broke causing damage to the belt and pulleys. What is happening with Snapper products? My mechanic is almost as frustrated as I am and has become so disappointed in Snapper products that he is no longer recommending the purchase of Snappers - even though he once was the leading seller of Snapper products in our area.

I purchased my first snapper z-rider in 1997 it was a 25 hp gas model with a 61 front mount deck. I used this unit for about 220hrs and traded it off 2 years later in 1999 for a 21hp diesel model that had more power and better economy. That is when the trouble started. The first problem started three months later when we recieved the first significant snowfall of that winter and I had my snow blower installed but my snapper would not start unless I heated my garage to 60 degrees. The battery is much to small for a diesel motor and it was nearly immpossible to start. then the PTO clutch failed at less than 100 hrs which was covered under the warranty. then the starter went out on it and was covered under the warranty. since then I have replaced the starter 4 times at an average cost of nearly $400 each time with me installing the starter myself. then the bearing problems came along with deck bearings and the front and rear hanger bearings going out. I keep the unit greased and serviced on a regular basis. the next thing was the drive shaft yoke broke and the replacement cost for that was $239. the latest breakdown was only 4 days ago while mowing my lawn the pivot pin on the rear wheel assembly broke completly off leaving my rear monted engine assembly laying on the ground with the wheel assemply layed next to it. there is another $118 for parts.

I bought a new 30 inch snapper riding mower. When I go to start it it kicks back very hard, it's a 11.5 hp pull start . I had to put it in the shop twice before I got it started. I guess I'm stuck with a new pretty piece of junk .

I paid Cash from a dealer in Gainesville, fl. Equipment direct Inc. I was told it was a commercial unit and I had a 2 year commercial warranty. But when the unit broke down on me, I carried it to a authorized Snapper repair dealer. it caught fire in their repair shop. it was repaired with the beleif that it was under a 2 year warranty. The very next day the unit stopped working on one of its 2 cylinders. The snapper rep. for our area is now informing me it is not a commercial unit and is only warrented for 90 days.

Bought a new 48 Snapper Lawn Cruiser...paid more or less $4,000.00. The Lawn Cruiser has yet to go a mowing season without 100.00 to 200.00 worth of servicing annually. Initially pulleys would wear out after two or three mowings of about two acres. I began to grease the fittings before each use as suggested by the dealer...it helped but I find ridiculous...finally the dealer replaced the pulleys with a new pulley provided by Snapper. Belts wear out about three times per season. The mower doesn't cut hard grass.