Snapper Reviews

Gearbox (part number: 10011) on my string trimmer Model SST-18CL failed two days ago. I thought "no problem, just look online for an replacement Gearbox", Thinking Snapper a so called premium company who stands behind their products and would with no doubt manufacture replacement parts for their quality lawn equipment would have what I need. Was I wrong, so very wrong. I called several snapper service centers in my area and was told that snapper discontinued this model and does not manufacture replacement parts for this model. :(

I bought a new NXT walk-behind mower. 2 months after buying it needed a new motor that took 4 months to get. Then since that been in shop every year for months at a time. I would never buy another Snapper of any kind. They do not stand behind. They withdrew these mowers 1 1/2 years after coming out and we as purchasers are stuck with them. Paid 500.00 for Junk.

I bought this mower a year ago and it worked fine when I first bought it. After a few mowing cycles, it became harder to start. Finally, it would not start at all even after I replaced the spark plug and air filter. I always used fresh gas and even put fuel stabilizer in my fresh gas. Took mower into authorized repair dealer and was told that the carb needed rebuilding due to bad fuel. I found this strange since none of my other gas operated tools are having problems. Since I'm not going to pay $125.00 for a carb rebuild, I now have a useless piece of junk. Snapper used to mean quality but not anymore. Also, I tried to leave a negative review about the mower on Snapper's website and it was rejected due to "inappropriate content." I guess they consider anything negative about their products to be inappropriate! Unbelievable.

I purchased a snapper NXT two years ago. I can't even list all the trouble I have had with this machine. The one main problem is keeping mower deck belts from breaking. They are fifty dollars apiece at the dealer and I have bought at least five. The dealer made a modification but once again I had to buy another belt. I am at wit's end because this mower is useless.

I bought this 2015 model Snapper after years of an old school Snapper and thought I would get great service out of it. This is my second season with this mower and I have already had it in the shop 2 times for new belt, new blade, the drive wheel on the axle and the front steering unit and now the front end is getting hard to steer and the linkage on the front has come off. I wish I had know this was going to be a buy at 1600.00 and now 400.00 in repairs and going back now for a third time for more repairs and it is only been used about 15 times in a year and a half time. I will be looking to buy a different brand and if anyone ask I will say anything but a Snapper. Can't believe what a piece of junk.

Just bought this mower. Wish I had the older version. Too heavy. I know why it doesn't come with rear stand-up bars. Only Arnold could lift it. Drive would not engage first outing. Steering wheel too small. Difficult handling. Doesn't cut well. Wheels are really too small. I read another post that said something like "What a shame that a company with a great product is going down the tubes". I feel the same way. If I could get my money back I would return it now!

I've bought my Snapper brand new off the show room floor for $3,700.00. Got it home, was mowing and gas line inside tank came off. Back to shop. Mowing later same year just died. Back to shop. Mowing same first year belt brakes. Back to shop. Second year hydraulic hose breaks, back to shop. Oil leaking out of valve cover. Back to shop twice and still leaks. Third year front tires came unsealed, tubes put in. Fourth year. Bolt came out of muffler and muffler breaks off. Back to shop. Fifth year. Muffler falls off again and cushion on seat falls out.

We just bought this riding mower from Walmart on May 31, 2015 for our personal use. My husband has used it maybe 8 times since then. Thursday afternoon while mowing the yard, the mower quit and would not start. He ended it up pushing it to the garage. Now it won't even turn over. We paid over $1400 for this mower. Anybody have any suggestions?

I bought a Snapper self propelled lawn mower from Walmart last March for $300. And this year started to use it and it wouldn't start. Briggs & Stratton told me who to take it to here in town. When I called they said "we will pick it up". They called to tell me the gas had debris and everything else in it. We bought a new can of gas to use in it when we got it. They said I owe them $99.00. I asked what for and why didn't they tell me this before they worked on it? He said the charge begins when they find the problem. Also that $30.00 of that is for pick-up which they didn't notify me of when they offered to pick it up.

I purchased the 725EX model based on the proud Snapper name and also owning a riding mower of the same name. I found that my local Wal-Mart was selling this mower which made it easier to purchase. The first year I used it approximately 6 times just for trimming that my rider can't get to and stored it for the winter. This year when I brought it out for first use it wouldn't start. I brought to my very knowledgeable repairman and he not only told me that the carburetor was dirty but that this mower is NOT a Snapper! Snapper sold out their push mower division out to the McDonald's of the mower world... MURRAY. Watch out for this one folks!! Don't try to email the company support technicians either. The website has been moved or done away with. I am very annoyed and now I'm stuck with a junky $300+ mower. You will have to trust me since I can't locate my receipt anymore.

Snapper riding mower - I had it 3 years. I've fixed it every month. Replaced the belt 11 times. Mower bolts broke, seat rotted, now the fuse keeps blowing. Can't fix it and it's not a short. I'm very pissed off!

Purchased an SP 90 Snapper Lawn Mower. Engine choked on attempt to cut my grass on the first time I ran this brand new lawn mower. I went to Snapper's web site and found that I should take the lawnmower to Area Rent-Alls ,7900 Blvd. Westminster, Colorado 80030. I was advised that the problem was "stale" gas and that they would be back in touch with me in 10 to 14 days with more information. About 3 days later I get a call that they had fixed my lawnmower and I now owed $54.95. They never advised me of what they felt was needed to be done -- they changed the oil, changed the gas, sharpened the blade [all of this on a lawnmower that didn't even get through the first lawn mowing].

In 2011 I purchased a Snapper lawn mower from sears. It worked once that season, and would not start on the 2nd attempt. By then the short warranty had run out. A lawn mower is a seasonal tool, so you do not know if it will work until the season changes. I sent it for repairs and paid $99. The next summer, it started smoking and again it was returned for repairs. I was told that that make was discontinued, so the parts were hard to get. I paid another $99 to repair it. Two weeks ago, I took it out to prepare for the spring cutting and again, it did not start. It had to be taken back for repairs. A third $99 for repairs.

Snapper has solved this problem the mower was replaced with a new one once I spoke with the right person at tech support problem was taken care of very quickly I also failed to mention the snapper mower I had before this one I used for 18 years and was still running fine when I sold it.

I had an old 1987 Snapper rear engine riding mower that I was still using 18 months ago. I decided it was time for a new one and bought the new generation 12.5HP RE130 rear engine Snapper. Not a cheap mower. What a mistake. I have had nothing but problems (speed selector had to be replaced, seat safety switch inoperable, parking brake lever broke off, on and on). Briggs & Stratton manufactures Snapper mowers. My local Snapper dealer, who is an authorized Briggs & Stratton repair center, said they received so many complaints that they have stopped selling Snapper mowers and "we will never sell another." This is one to stay away from. What a shame to see an American company ruin 30 years of good reputation.

In the early 1980s I first used my father's 8 horse snapper snowblower. In those days gas wasn't an issue. And this machine was 319 cc and powerful. I could and regularly did power through anything the plow dumped on the sidewalk. In the late 1990s I bought my first snapper 8 horse snowblower. It is not nearly as powerful as my father's which angered me at first, but after 16 years of regular use in the northland. Now approaching 2015 it still starts on the first or second pull and I have only had to replace the pull cord once. I didn't even replace it, just shortened the cord. I also replaced the belts once or twice. And the oil and plug regularly less than recommended. I always clean the augers of snow after use to prevent icing and freezing. This has been an issue when friends borrow it..causing belts to burn out. It has been a very reliable machine and I recommend snapper to anyone who wants an easy to work on quality snowblower that lasts.

NXT 7800752 Model Snapper Push Mower - Purchased this mower on 4-9-2012. Since then, had to have the mower taken in to dealer for replacement on the push handle assembly. Took over 2 months for replacement to be replaced, and when we got the mower back the front cover on the mower was missing. The dealer Horst's Outdoor Power Equipment, East Earl, PA didn't even let us know that they had broken the front cover. The service from this company was the worst service we have ever had. After numerous call and no return calls from them, we went to dealer and the people were very rude. The replacement on the push handle assembly is no better than the assembly handle that was originally on the mower. We paid over $500.00 for a push mower that we had thought would be a good mower. Very dissatisfied with Snapper and Dealer.

I purchased a Snapper LT-100 52-inch cut garden tractor in 2008 online, free shipping. It gave me very satisfactory service with minimum maintenance for almost 7 seasons. With regular maintenance I rebuilt the carburetor on the 6th season, fuel pump went out twice. The hydrostatic transmission is getting tired now in 2014. I mow about 11 acres with it, towing a 525 pound Swisher Trail Mower, 60 inch cut, offset to the snapper for a total of 9 ft wide cut. My property is very rough terrain in many places. I attribute the tired hydrostatic transmission to towing the Swisher finishing mower for 7 years.

I've always had very good experiences with Snapper mowers. My have all been very dependable, very few breakdowns and I have put them through some abuse. Over a 30-year time span, I have had only 3 mowers. All have been Snapper. Recommendation for this product is high.

I purchased a 21" cp218520 commercial mower. After a few uses the engine locked up. Had it check out by Neil's lawn mower service. They said it was a stuck valve, had it fixed. Then it had a lot of vibration from the drive disk. Took it apart. Had a spacer missing part d on page 27. The disk did not sit flat. Cut a hole in a large flat washer to make a part for disk to fit flat and tightened. The drive disc rubber ring was damaged and still vibrated a little. Used it a few times, it got worse.

I'm sorry to hear of so many bad experiences - of course, human nature is to voice complaints and remain silent when all is going well. I purchased my unit 5 years ago and have done all basic maintenance and nothing more. It runs like a champ and cuts well. As to unlevel cutting - did you check your tire pressure and level your deck according to directions. This occurred once for me and after I followed the instructions in the manual the cut was great.

I purchased a Snapper RE210 to replace an earlier model I had worn out. The older model gave a very even and beautiful cut to my Zoysia yard. However the RE210 hydro model I bought can't hold a candle to the older model for cutting. The new model creates a cut that is hard to describe. The left side is cut only a little bit and the right side is much shorter.

I bought a Snapper 550EX 19 inch push mower just over 2 years ago and they say it's out of warranty. The left front wheel was wobbly so I removed it and the inner bearing assembly fell out on the ground with the ball bearings and mangled metal parts. They do not sell just the bearing assembly even though the parts diagram shows this part. The entire wheel assembly is over 50 dollars plus tax and shipping. I found one for less on eBay but come on, only 2 years of mowing with maybe 35 hours of use and a wheel bearing fails? It's cheaply made thin metal with little BB type bearings in a retainer that failed. I will buy the cheap mower at a big box store next time and not spend nearly twice the money for a Snapper again. They fail too but at least it's not as costly when it does fail. My old push mower Snapper lasted over 20 years and I could have repaired it but I thought I would just trade it for a new one at the Snapper dealer. Big mistake.

I purchased a Snapper Walk Behind Mower after I retired my Honda mower after 15 years. I bought it at Walmart and took it home, assembled it, put oil and gas in it and started it. It ran great for the first four times I used it. I was cutting my grass yesterday and the engine failed. It was 45 days from the date of purchase so I could not return it and took it to a Snapper service center. They looked it over and said that the engine was out of oil. They could tell that it had been full but was now empty. Snapper will not warranty engine failure due to this. The engine was full of oil and was empty by the 5th cut. There was no leak so the oil must have burned off. The service tech also told me that this was the third mower he had seen with the same problem. Be warned with this mower. It is made by MTD, not Snapper. I left the mower at the service store and bought a new Honda. Lesson learned.

Bought a LT125 Riding Snapper Mower in March 2011. Used it that year, mowing about one half of grass. The following spring of 2012, had to replace belt at 52 dollar a pop. It lasted about 3 to 4 mowing - same thing. To make story short, have replaced 3 belts. It tears them to strings. SHOULD HAVE GONE WITH ANOTHER MTD.

Bought Model #004303356207 in April 2013. With normal use (mow every 1-2 weeks from 4/13 until present during April-September), this mower had some issues. The worst one is that the head gasket blew today. I'd guess I used this for about 25 mows. My previous mower lasted 8 years and was abused. Only reason I got rid of it is because I wanted a mower with drive, and not a manual push. You suck, Snapper!

I've had to replace the belt on the mower deck 3 times in 2 seasons of mowing. When my weight shifts, the mower starts to cut off and the belt slips or twists when it re-engages... Tired of buying new belts at $50 buck a pop!!

I bought a 28inch Hi-Vac RER in 4/12. During the first season in use, I've had multiple problems getting it started. The first time I brought it back to the dealer, they said the seat sensor was bad. The second time, they said I had water in the fuel. The third time, I brought it in for a full spring tune up to ensure it started. The dealer told me if I used it weekly, it would start all the time. I used it for 3 weeks in a row and now it won't start again...WTH? I even used fuel stabilizer after the 2nd week to prevent any issues starting. I get tired of loading and taking it to the dealer. I will never buy another Snapper or Briggs & Stratton product again. My TORO push mower that I've had for 4 years, starts on the first pull every time I use it!! Without fuel stabilizer and after the winter season.

I purchased a snapper mower (8.75, 21 inch) from a dealer in Jacksonville, Fl that will not stand behind the product. The product is out of warranty, yet it has never worked correctly. I am going to attempt to contact Briggs and Stratton as during limited use this engine constantly fails. I have taken it to authorized dealers for constant repairs. Experts in this field have told me that there are metal shavings in the engine oil and that the mower is history. Seven hundred dollars in 3.5 years of service, this engine and mower is a piece of CRAP!

My new SPX Snapper mower is less than one year old. The starter had to be replaced after a few months. The drive belt has come off twice. It is under warranty but you know what a pain it is to load and haul to the dealer. I bought mine from Paul's Small Engines in Tuscumbia, Alabama. I would not recommend the product because it is no better than the cheaper big box store mowers. What has happened to Snapper quality?