Briggs and Stratton Reviews

I've become a Briggs and Stratton man. Foreign-made engines, I don't trust. I went through 3 lawn mowers last year, and I've had enough. From now on, I choose to be Briggs and Stratton.

Purchased a new snowblower impeller for Simplicity machine. I picked up some trap rack that bent the impeller. Watching YouTube videos decided to take it on and replace with one from B&S which has been superceded with new part number which is: Briggs & Stratton Briggs and Stratton 772306 Impeller. Item: SPM11054431720. Model: 772306

Lawn mower recoil starter assembly went bad after 7 years. Briggs & Stratton was able to find the part I needed, with upgraded hardware. It was delivered fast, the price was very reasonable, and when I had a question it was answered quickly. I am very pleased with the motor, parts availability, and excellent customer service. Not my first Briggs & Stratton motor - these things are tough and last forever with proper maintenance.

Bought a B&S snow blower for $2000. After 2 uses transmission will not engage wheels. Tried to contact B&S but no email/phone/contact on web site. Retailer (Rona) says must take it to authorized repair depot. Depot wants diagnostic & transportation fees not covered by B&S. So I now own a 3 week old $2000 snow blower with no support, I have to pay to repair. Wow. Will not buy another B&S product.

I ordered a part from Briggs & Stratton Online Store, which was listed as in stock during checkout. After placing the order, I was notified of a significant delay (until October) due to backordering. I immediately requested cancellation, citing the company’s policy that allows cancellations for backordered items. Despite providing proof, customer service repeatedly refused to cancel, falsely claiming the item was "already processed for shipment" and insisting I wait for delivery and then pay return shipping plus a 20% restocking fee.

Try and get replacement parts for older models of anything Briggs sells or sold. I am mostly talking about their mowers. They don't care about you. They are owned by a private Equity firm. Buy from a company that won't sell you down the river for a few dollars. They won't even let other companies provide the parts you need. It's go to the junkyard and get price gouged for used parts or buy a new mower.

I bought a DR trimmer with a Briggs and Stratton 875EXI engine. From day one this engine never worked right! It was hard to start even with the electric starter. The cam gear which engages the compression release was chewed up because it was made from cheap plastic! The only way briggs and stratton can make money is when they buy the competition! Briggs and stratton is in violation of the United States antitrust law yet the US has become a lawless country thanks to the democrats, liberals and woke radicals!

Do not purchase anything with a Briggs and Stratton motor. Compression release on cam shaft breaks off when valves aren't adjusted properly. Which they aren't when bought brand new. Counter weight hangers break and destroy everything inside of motor. Crankshaft, oil sump etc… less than 200 hours on motor and it destroyed. They want $700. For a new engine. Or over $300 for the parts to fix. Gimmie a break on the China crap Briggs and Stratton. Paid over $2000 for mower and was rebuilding the motor for the first time with less than 50 hours. This is the 5th time rebuilding it. Done with Briggs and Stratton. This is why they are out of business.

They build junk! You can't talk to anyone at Briggs and Stratton. I purchased over 200 of their products for jobs sites all over the country at Refineries. Had problems with all of them. Briggs and Stratton would do nothing to back up their plastic junk products. I returned everything and they will never get my business again. Nor will they get any business from multiple contractors and companies!

Briggs 675 series Ready Start 6.75 hp. On a Troy-Bilt pressure washer. Bought over 10 years ago, runs great. Does not have a manual choke. But I have spent more time starting this motor than using the pressure washer. I have started engines that were neglected for years easier than this engine starts. If you buy a 675 series make sure it has a manual choke. Ready Start is false advertising.