Silverback Home Warranty Reviews

SilverBack offers three different home warranties that cover appliances and systems regardless of age, make or model: Blackback, Silverback and King Kong. Each plan provides coverage for a variety of systems and appliances. All three plans also include a re-key service and a pre-season tuneup for A/C and heating, but only the SilverBack and King Kong plans include haul-away and disposal services.

Plan details

All three of SilverBack’s home warranties cover appliances, plumbing, heating, cooling and electrical. The Blackback plan is the base package, while King Kong includes all the items listed in both the Blackback and Silverback plans, plus additional components in all coverage categories.

Like other home warranty companies, SilverBack offers extra coverage on systems and appliances with add-ons. SilverBack’s add-ons are called “a la carte.” You can purchase these add-ons at a yearly price.

SilverBack's contract contains limitations and exclusions, just like other home warranty companies. This company only covers repairs and replacements for mechanical failure and everyday wear and tear. It does not cover damage due to preexisting conditions (unless they were undetectable before failure occurred) or natural disasters.

SilverBack Home Warranty doesn’t publicly disclose a detailed list of its exclusions, but a full list should be included in your contract.

SilverBack Home Warranty coverage caps

It is important to note that SilverBack has coverage caps on most repairs and parts. This means the company will cover costs up to a certain limit for replacements and repairs, leaving you responsible for paying the rest out of pocket. Coverage caps aren’t listed publicly, but you’ll be able to find them in your contract.

Homeowners who are not engaged in buying or selling a home can purchase a SilverBack Home Warranty for $550 to $800 a year at the time of publishing. Most plans are offered for a term of 12 months at a time, although monthly and multi-year plans may be available upon request.

SilverBack Home Warranty annual pricing

Discounts

SilverBack offers one prepaid service call for a $60 a la carte price, meaning you can receive $15 off a service call by paying in advance. Other than that, the company doesn’t advertise any discounts with its warranty plans.

Compare with competitors

There are a few ways SilverBack sets itself apart from its competitors. Generally, smaller warranty companies don't include many systems and appliances in their base plan, but SilverBack’s Blackback plan covers appliances, plumbing, heating, cooling and electrical.

This company also only has a deductible of $75, which is on the lower end for this fee; many home warranty providers charge around $100. However, unlike many other warranty companies, SilverBack doesn't openly offer monthly payment plans.

SilverBack does not publish the details of its cancellation policy online. To find out more, check your contract or call the company’s customer service department.