Sharp Microwave Reviews

This is my second Sharp microwave. First one lasted 8 years. Was happy with the first one, and sad that it stopped working when it did, but definitely went and purchased another one as close to it as possible - also Sharp.

It is just the right size for what I need it for. We bought one a few years back for our vacation home and really liked it so when we needed one for our new home this is what we looked for. Works really well.

I bought a Sharp microwave and it started sparking after 1.5 years. It is not usable anymore and is very dangerous! Sharp will not replace the microwave because the warranty is only one year long. They do not stand behind their products? What should anyone else?!?!

Electrician installed this yesterday. Most of the time when you hit the close drawer button the drawer closes and immediately opens back up. Impossible to use it in this condition. How do I fix this? Uninstall the drawer and take it back? That’s crazy.

I had my microwave for 19 years. It was one of my wedding gift until today it stop working. I highly recommend Sharp microwaves. You have definitely have a long time loyal customer for life. I Thank you.

Purchased a Sharp Convection microwave online from ABT. The microwave stopped working after 15 days. Returned the microwave and received the replacement unit. After I installed the replacement unit, the door would not stay shut or lock. Boxed the microwave up for return. Time to shop for a better quality brand.

The Microwave caught fire as a result of using the microwave sensor cooking option to cook a medium size potato. It burned the potato to crisp leaving the oven scorched and ruined. Apparently this is not an isolated incident and in my opinion it is an safety issue that should be addressed by Sharp ASAP. My confidence with sharp and its products has been shattered. Would never buy again.

I bought a microwave and the light blew after 5 months. I got a replacement, and the same thing happened within 6 months. It is a design fault. They are no longer using incandescent lights which would last years. Sharp are trying to reduce energy consumption with new electronic low energy circuit lights which have a short life span. I was advised in store that Sharp know about it and are trying to rectify. I asked if I could return the microwave given it was twice in 12 months, and Sharp have said NO.

My son bought us this microwave about 7 years ago and haven't had any problems with it. We use it on a daily basis. It is perfect for all of our needs, reheating, warming up, making popcorn, and actually cooking in it.

Model No. : R-551ZS. It has instant start 1-6 and 30 sec when the start button is pressed, which are great features. Also the sensor reheat (SR) button works great. When we first purchased it I burnt some popcorn because I pushed the wrong button and the bag caught on fire. We had to unplug and take the microwave outside to cool down and it has worked perfectly even after that catastrophe. The coffee reheat button is 1min 10 secs which I wish was 1min 20 secs. Overall it is a great microwave oven. Purchased at Walmart and not overpriced. I would recommend this oven.

I have included a previously Sharp Microwave within a solid black color since 1999, & that was working very fine & fully clear for 19 following years. But it recently had external digital signals that were unfortunately not working, so I purchased a brand new Sharp Microwave while now within a solid white version. But few months later after including minor water breeze inside (after microwaving something), the metal within the internal rear --> is unfortunately becoming rusted!! So why would Sharp include this specified Metal Wall inside (or something similar). for unfortunately including that!!!

This is just strong enough for what I need, compact enough to fit on the top of the fridge and was a good value for the price. I would buy another one like this again as it has worked well for 4 years. It is easy to clean and has a turntable.

This Sharp Carousel microwave was here when I bought my house 10 years ago. It has been great and I have not had any issues with it. I would definitely buy this brand again if I needed to replace it.

Appreciate that touch controls are still working great and no glitches like I've experienced with other microwaves in the past. Like the reheat, defrost and melt and specified item controls for convenience when I'm not sure of cooking times.

I love this microwave. It is a digital microwave. I have had this microwave for over 10 years. It is still going strong. It gets a lot of use daily. Also, it is a larger size.

I purchased my Sharp Carousel microwave because I needed an exact size to fit into a built-in shelf over my stove. When it arrived the size was perfect and it looked nice; but when I started using it, there was an unpleasant odor coming out of it. I kept washing it with vinegar and water, and the smell finally got a little better. I think I have had it less than 18 months, and the inside is rusting out badly and the coating over the buttons has bubbled up. It is already time to replace it.

I purchased this unit years ago, as it was not only a microwave, but a toaster oven, baker, grill, in a small countertop unit that does not take up much room - I would say that it is similar to the new microwaves that air fry, convection, etc. Works great at everything - the only downfall is that the microwave is only 600 watts, but the trade off is having all the other options to choose from.

This was gifted to me 6 years ago, by someone who moved into a house that had a built-in microwave. I am not sure how long they had it, but I was in need of one at the time. It has worked great, but the presets on it for cook, defrost and reheat are just about useless. It does have a quick start, that runs for one minute, perfect for heating up coffee and small amounts, or it can just be pushed more than one. Also, it has a rotating glass tray which is easy to clean.

I bought my SHARP CAROUSEL microwave 19 years ago. It has operated flawless for the whole time. I paid about $125.00 dollars for it and consider it to be an excellent value for the money. It's still in use and is the only microwave I use.

I got it for $40.00 at the grocery store 15 years ago & it still works awesome! I've never had a problem with it, never broke down. Its quiet efficiency is Remarkable! I love my SHARP MICROWAVE.

Although this microwave checks most of the boxes, my previous microwave had a reminder beep that I really miss on this microwave. It displays End but does not beep a minute after cooking finishes. Overall the Sharp has good features and wasn’t too expensive.

My Sharp microwave is awesome. It has 1100 watts. It also has a platform for rotation and even cooking. The only thing I was concerned about when I bought it was its large size. Other than that I'm extremely happy.

Large interior, easy to clean, many settings for all kinds of cooking and defrosting needs, simple touch keypad. Stainless steel trim. Can be mounted in cabinet, or just on the countertop. But doesn't have a convection fan or stirrer.

I love this huge microwave. It has been in daily use since purchased in 1996. A few months ago, when I needed a copy of the manual, Sharp came through quickly with a PDF of the original manual. It has a convection feature that I wanted to learn how to use.

Nothing fancy, but has worked for a couple years and probably ready to be replaced. It does have the carousel which is nice and is removable for cleaning. Appearance is nice and has minute feature, reheating button etc.

This is an under counter “drawer” type MW. It has all the features one might need and works well. Instead of a rotating plate it has a dispersion unit built into the unit. One downside is that the control panel is not backlighted and this is minor problem but for those who don’t want to turn on the lights to make a bag of popcorn it is a problem. The drawer operates smoothly and there are no spills on opening or closing as long as you use the auto function which can be overridden just by pulling on the drawer. However not a good idea to do that if you have a bowl or cup full of liquid.

The time input is a dial and rarely works. There is no number pad that is needed to enter the time, only the dial. We can turn it and turn it and only sometimes adds time to the setting! It even will start going backwards past 99:99.

I purchased the 1.4 cu. Ft. 1000w Sharp stainless steel carousel countertop microwave oven (smc1442cs). Purchased 03/25/2018. So far, it works well and I have had no issues. It heats up food quickly and looks great in my kitchen.

Sharp is the originator of the 'carousel' function. When I needed to replace my microwave oven, I had to travel a bit to purchase it. Seems like some stores stop carrying this brand; for reasons unknown to me. The performance; versatility; durability are second to none. I've had no problems to write about. Primary uses are - warming leftovers, heating water, melting butter, popcorn, defrosting. Lots of settings, 1.2 cu. ft. capacity, and it has a 'night light'. In use over six years.

I have an under-the-cabinet version and it works great. The height is fine, no problem getting dishes in and out. The rotating disc makes cooking easy, no need to turn dishes halfway through. Good at defrosting, too. Would buy it again.

I bought a Sharp R-21-LCR commercial microwave. It's stainless steel inside and out. Cleans easy. One knob operation that heats or warms up food evenly. Every thing I need of a smaller table or counter top design. Have had no issues with it and is used on a daily basis.

I have had this Sharp microwave for more than 10 years. The quality and performance are top notch. It is dependable, sufficiently quiet and has powerful heating ability. I would definitely purchase this brand again.

Very good on appearance and performance. For the price I am extremely satisfied. It fits perfect. I get corner of my kitchen counter without taking a lot of space. I love it ♥️. It sure beats the one that it replaced.

Use the microwave to warm up foods and cook popcorn. It serves its purpose. Also heat water for coffee, tea or hot chocolate. Sometimes we defrost frozen items so we are able to cook it without waiting for it to thaw out.

This is a basic microwave, nothing fancy, but works well and is a good size. It was included in the house we purchased. Our preference would be an over the range microwave convection combination whenever we decide to replace it.

This thing has been a workhorse for almost 10 years. I have family members who had newer microwaves that went belly-up while this one keeps on heating, defrosting and looking stylish while doing it. And it's big enough for a 10* turkey.

Microwave functions great; I particularly appreciated its presets and programmed options which are extremely effective. Looks good and slick: drawer model. I would probably consider purchasing same brand again.

I purchased the Sharp Carousel microwave SMC0912BS about 2 years ago. For the past month it will randomly turn on and off. I've tried to unplug it and plug it back in and all it will do is turn on and off again and won't allow us to use any of the buttons until it has stopped freaking out.

We purchased this microwave 7 months ago, we have had no issues up to this point, granted we do not use it every day, it smells as if something is burning. My whole kitchen smells of burning electric. Didn’t have any issues until now. I’ll be taking this back to Lowe's. It’s model SMC 1452CH.

I purchased the microwave in Jan 2014 from Best Buy. It was the display model. The manufacturer date is Oct 2011 but was not used. Last night while defrosting bananas, it smelled like our house was on fire! We didn't immediately consider the microwave because there were no flames or smoke but it is under the granite countertop in our island. We checked everywhere in the house looking for a fire, even turning off the can lights but did not find any flames.

This is the second Sharp microwave I have caught fire in less than 5 years! Each one started a fire inside and left a burnt mark on the right inside wall of the microwave where there is a small cover plate that seems to be made of paper! The first microwave fire was caused by using sensor cook, the microwave was still cooking when I saw a small flame from the right side of the microwave. I have since replaced the microwave with the same model.

This is my second Sharp microwave to burn up. We called the company the first time to report our microwave had went on fire and my husband hurt his hand throwing it out the back door. It was right before Christmas so we were forced to go out and get another microwave for the holidays because they refused to handle this in a timely manner. We purchased another sharp thinking that they would reimburse us when we settled with the company. They sent me a disclosure letter that I refused to sign so they were not willing to discuss any reimbursement after that.

I’ve had my microwave for 7 months and the bottom is rusting and paint flaking. Is there somebody I can contact to maybe get a new one. I don’t understand because as soon as something would spill I would make sure it was cleaned up and I’m the only person in the house to use it.

I bought this Sharp Carousel microwave (Model SMC1840CS) in January 2018 to replace our old Sharp that we had used for a number of years. This one worked well, until it quit heating on February 23, 2019. From troubleshooting it sounds like the magnetron is done. I used the 30 second button for something and remember smelling a strange odor, like a mechanical smell, from the microwave. The food seemed warm enough so I didn't worry about it. The next time I used it the buttons worked, display worked, light came on, microwave turned on (made a louder buzzing sound), it beeped at the end. However, the food was still ice cold.

Unit bought Oct 2015 and installed by builder. In the last few weeks it has made a few unusual noises and humming sounds. Last week it failed to open or power up. We also noticed a burning type odor. Called appliance dealer who sold the unit and they discovered magnetron tube totally burnt along with much of the interior of unit. Cost $90.00 for inspection. Sharp called us and offered to replace unit for $325.00. There is a 5 year warranty on tube. My main concern now is why so many of these $1000 plus unit fail and potentially are a fire hazard. I have written Sharp voicing my concerns and feel a recall is in order especially if there is a fire concern as reported by many consumers and if they have addressed the faulty part. I do not want the same unit even if free if that hazard exist. Sharp needs to address this issue now.

Three months after installing the under counter microwave, while heating up a frozen patty, a couple of seconds into a 40 second cooking cycle, the unit started buzzing and emitting smoke. The smoke smelled electrical. Immediately turned off unit. Sharp's first response was to try to sell me their extended warranty. (Which I will probably do if and when they repair or replace my unit.) I see that other people are having the same issue with this model. I strongly recommend, "DO NOT BUY."

My Sharp microwave is 1 1/2 years old and the bottom under the turntable ring is rusting. My first microwave was a Sharp, and it lasted 20 years. I'm very disappointed because I've had several different microwaves since that never rusted. Is there any kind of paint I can use to cover up the rust?

Purchased a Sharp microwave about 1 year ago for about $130 approximately a year ago. Recently after I use it, it cuts off the power to it. I have to unplug it then plug it back in then it works again until the next time or sometimes 2 times. Then it happens again. Wtf? I've had $80 microwaves that still work fine years later that I've given away. From dull minds come Sharp products?

I recently was wiping out the inside the microwave and noticed the paint was bubbling and peeling. I called Sharp and was told to send pictures. After two phone calls they offered a replacement at my cost! Why would I pay for a most likely refurbished item. The customer service and outcome has clearly changed my opinion of recommending Sharp appliances or purchasing one EVER AGAIN!

I purchased the Sharp microwave on June 26, 2018. Many times the glass cooking tray did not remain on the coupler when it was cooking and especially when removing items from the microwave. Several times I have experienced the microwave cooking for five (5) minutes and it just shut off ? powered off. Then I had to wait about ten (10) minutes before it powered on again. When it powered on again the microwave was not in the cook mode. The microwave had to be reprogrammed. What can I do about these problems.

I received a Sharp Carousel microwave for Christmas 2017, it's now August 2018 and the microwave is broke. It started to spark electricity no matter what was in it. I contacted the company about the issue and said the warranty had ran out and I needed to pay for a new unit. I am completely unsatisfied with the way the company handled the matter and will NEVER buy or recommend their products to anyone ever.

I have had the built in SHARP microwave model SMD2470AS for 11 months and use it occasionally. Tonight my husband was melting butter for his popcorn in a glass bowl and the microwave started spewing out white smoke that smelled of an electrical fire. We thought the house was going to catch on fire! So scary! He turned off the breaker and kept an eye on it until it finally stopped smoking. This is a very expensive unit and this should not be happening! Unfortunately I’m assuming the one year warranty is probably over since this was a model home we bought and it was installed prior to our purchase of the home. (Even though it was never used until we bought the home.) I’ll be calling tomorrow.

I purchased a new Sharp microwave last year and it had been fine. Sometimes it seemed like it was overheating but I dismissed it thinking maybe it was normal for such a large microwave. Yesterday I put a bag of popcorn in on the popcorn setting and walked away. I started smelling smoke and went back to see what was wrong. The microwave was on fire on the inside and literally melted part of the plate that goes on the bottom of the microwave. I'm very glad that it wasn't worse than that but that very easily could have been my home burning down because of this. While looking on here at other reviews I see several other people have had similar experiences with their products. Something should seriously be done before something worse happens to someone. I will definitely not be buying another Sharp product.

I threw some popcorn in tonight for a movie. Went out on the porch for like 30 seconds. Came back in and i smelled smoke and the microwave was completely without power. After waiting for the smoke to clear, I opened the door to see the wave control door (or whatever that little door on the right is called) had completely burnt all the way to the top of the unit. The microwave was maybe a year old. I will not be buying Sharp ever again!

SHARP R-651ZS microwave - This is the questionnaire they emailed my mother when she reported the spark while popping popcorn. It's like they just don't want to replace their defective product. Why would they need to know who was in the house when it happened. They don't know my family. We had this microwave since January 2018. 3 months in and then we started having issues. With a loud grinding noise and an electrically burst while popping popcorn. After reading some of these reviews with similar issues I would think they would have no problem replacing their product.

We bought this microwave (Model Number SMC1840CS) July last year at a Walmart. We usually don't buy appliances from Walmart but we just moved to the area and it was the closest store. A couple times over the year it would make a funny noise while microwaving. Then this morning, I went to heat something up, and it was making a very loud buzzing noise. The item did not heat up. I tried 3 more times unplugging and plugging back in and nothing. No heat, just a loud buzzing noise. I need to go out today and buy a new microwave now since I use it often. I will not be buying a Sharp, that is certain!

I have owned 3 Sharp microwaves. The first one lasted almost 20 years. I don't expect anywhere near that for this new one. I purchased this one in March 2015. The roller ring under the glass tray lost a wheel. I called Sharp with all my info (model, serial #). I was then told they don't have that part. I was given a number to a company who doesn't carry Sharp parts yet and said Sharp is constantly giving their number out. I have searched online with no luck. My model # doesn't even exist so how am I to find a part. You have to use the ring for your glass tray so I guess I'm out of luck and need to buy a new microwave over such an important part! I will say one thing... MY NEXT MICROWAVE WILL NOT BE A SHARP!

I bought a newly built home that had this brand appliance package installed which included the Sharp Microwave Model KB6524PS. After living there a few months, the microwave started to smoke without notice after I tried to use it. I contacted Sharp and they could not have been less helpful. I gave them all the model information and was told it was no longer under warranty even though I had only had possession of it for months. They also could not identify an authorized repair facility in my area. I am afraid to use the microwave and am dreading bringing in a unauthorized repairman.

Waste of $$$. Electrical until burned within 1yr of purchase. 30 secs of heating and suddenly my entire kitchen was full of smoke, then the entire house with the worst smell ever. The smoke was so bad you would have thought the entire house was on fire. This should be taken off the market before it burns someone house down!!! Absolutely pathetic! Smart should have to come purify the air in my home and dry clean all fabrics due to the smell I can't get out!

I bought this microwave back in Oct of 2017 and spent 1,200 and go to use it and started making a loud sound and did not work anymore. Now this happened on March 2 and I call P.C. Richards and talk to someone there to come look at it since I have a 5 yr warranty on it. They finally call me back on Monday which is fine and I talk to the manager. He told me he was recommending that we replace the microwave and that they would be in contact with me. So I get a call from P.C. service and they spoke with Sharp and that they were going to call me about sending a service guy. Service guy? I don't want it serviced I want a new one, it's 3 months old? Spoke to this guy in the morning and still didn’t hear from this company.

I purchased a new microwave in July 2017 - Model R-1214-T. I placed a microwave meal in the oven and set the timer. When I looked through the oven window several minutes later, there was a flame and a smoky smell. Something in the microwave happened that was hot enough that it melted a hole in the glass turntable. Glass melts at 2600 to 2800 degrees. There was also a blackened spot on the floor of the oven showing signs of the severe event. I contacted Sharp and they concluded that there was a fire caused by food build-up.

Purchased a carousel microwave that had a defective hole in the top. I immediately sent pictures asking for a replacement, and after NUMEROUS phone calls that dragged into weeks, I was told they can no longer find an identical one to replace mine, even though I had just purchased it! They gave me no other resolution and no one contacted me again. I gave up trying to contact them because I was just passed from 1 person to the next. Very unhappy with the entire experience. I paid $300 for a microwave with a hole. I sure hope there's nothing dangerous coming out of that hole.

We had a Sharp Microwave of this size that lasted for 15 years until it gave out, so decided to get another Sharp of this size. The SMC1442CS 1.4 cu.ft. met our requirements, so I bought one. It has some basic design & engineering flaws that are the reason for this review: 1.) The control panel is not backlit & the print on it is impossible to read in a well lit kitchen. How much money did they save by eliminating that feature?

I purchased a drawer microwave from an appliance dealer 1 year ago. Within 6 months, the unit had an awful electrical burning smell with every use. I returned it to the dealer. I had bought an extended service. He called Sharp and fixed the unit like they told him. Something about the magnetron? Now only 4 months after the repair, it again has the awful smell with each use. The dealer and I both called Sharp Customer Service. We were both told, "We will not be able to help you since you unit is now out of warranty." When I told them that the unit could be a fire risk, I was told, "Well, do not use the unit then." I will never buy a Sharp microwave again!!! I told them that I would report this as a risk and encourage others not to buy this unit. No answer.

I purchased a Sharp countertop microwave model smc1131cw, serial #d770610433 from Best Buy. I took it home and checked out the keypad to make sure everything was operational. Everything worked except the power level button. So I returned it to Best Buy and they ordered another one. I waited another 4 days for the second one. This time I set it up in the store to make sure everything was working. Same thing, the power level button didn't work.

We purchased the Sharp 30 inch drawer microwave in the fall of 2013, by August 2017, it is broken, with a repair estimate of $720 (broken magnetron) - the microwave brand new cost $850 - which we considered a high end microwave at the time. The replacement unit is now priced over $1,000. We were told by the repairman that popcorn and bacon ruined the microwave. Tried to work with Sharp to at least get a discount on a new one and we were declined. Now we are understanding that the magnetron usually comes with a 5 year warranty... Which neither Sharp nor the technician bothered to mention. Very disappointed with the quality of the microwave - our previous microwave lasted 15 years. Also disappointed with the follow up service and their lack of support for their own product.

My wife and I have had very poor experience with 3 Sharp Microwave ovens. 4 years ago we bought 2 Microwaves. One was a 20-litre capacity Sharp which went wrong while under warranty and was replaced by an identical model. This too simply broke down and could not be repaired satisfactorily. So we simply threw it away. The second microwave in question, is a Sharp R-959M-A with grill and convection. This is cutting out when in use and is evidently overheating. We emailed Sharp in UK and they did not even bother to reply. We got it checked by a qualified technician and are seriously considering simply throwing it away because it appears that Sharp machines have an unreasonably short trouble-free lifetime and that it is not cost effective to repair them... We will not buy another Sharp product.

When we moved in our home - this Sharp carousel microwave was already installed. While convenient, we started noticing occasionally the microwave would spark while heating food. This week I tried using the convection feature to heat up chicken nuggets and 4 mins into cooking, the entire plate - not the food - was on fire. I quickly stopped the microwave and the fire slowly died out. I went to open windows to air out the home from the smell of smoke and the entire glass had shattered in the microwave. At this stage I want this microwave gone NOW! The other reviews left have further confirmed the need to get rid of this hazard.

Less than a year after we bought this microwave the paint on the bottom of the oven, under the rollers began to crack and peel off. Told them it was a Christmas gift and I had no receipt. Wrote the company, back and forth we went, sent them all the info they needed and then they tell me they need the info, which I had taken photos of, serial no#, model no#, etc. and sent them. The cycle started all over again, was getting an obvious runaround. Now the bottom is a disaster area. Will never ever by their product again. Chinese-made trash is what we are buying, cheap materials, cheap planned break downs. Manufacturers no longer have pride in their products or do they care about the customers whom make them their money, like they did years ago. They are after the fast buck by taking consumers for a money ride.

We brought Sharp microwave oven 11/16. Sometimes shortly the microwave started on fire. It was still under warranty so Sharp sent me replacement on 7/05/17 model number R-459YK manufacturer august 2016. Started making noises. Sparkling. Luckily I was in the kitchen watching or otherwise it could've been a fire. I contacted Sharp again. Sent pictures. Didn't need receipt because this is the replacement they sent me back in February. I also ask customer support if they had recalled on this model and was told no. Well from looking at all these reviews I am going to ask for refund. My husband told me they just don't make things like they use to because I had a Sharp microwave for over 20 years and I gave it away because I wanted new one. And that one still worked. Just the inside had peeled away. So I called my cousin and they are still using it now.

SHARP CAROUSEL MICROWAVE MODEL R-551ZM. 20 yrs ago I bought a Sharp microwave and it lasted 20 years. The new one I bought in 2016 lasted less than a year. It just stopped working. Then I had to deal with the unhelpful, obnoxious Filipino calling center. Their job is to keep you on the line as long as possible without answering your inquiry and while asking you a million questions and making you respell everything 10 times and saying as many bizarre things to that make no sense as possible. Needless to say the time I will waste is worth more than the time they will keep me on the phone while doing nothing. I will never buy another Sharp product of any kind not even a thermometer. The products produced by them are trash and Filipino calling centers are designed as a form of torture. They are abusive.

Purchased Sharp KB6524PS Microwave 9/12 at Best Buy, it stopped working Fall/15. Just stopped working. It worked for 3 years. 9/16 replaced Magnatron. My cost $130, 4/17 It stopped working. Replaced Magnatron. My cost $130 (all under warranty, repairman has yet to be reimbursed from Sharp). 6/17 Stopped working again. I expect a $993 purchase to last more than 3 years and be easily repaired. I will look for a replacement with another brand.

I have a Sharp microwave model r820j, an older model I purchased the first one in 2015, exchanged it in Jan. 2016. Can't recall the problem with it, but recently I was using the convection part to bake a meat loaf, shortly I smelled something, it was smoke from the microwave which was on fire. Had I not been in my kitchen at the time it would not have turned out good. I am in contact with Sharp. They are wanting pictures, hoping to resolve this in a timely manner. Hope this does not happen to anyone else that has this model. I am aware this is an older model, but should not have caught fire under any conditions.

I bought the Sharp drawer microwave for a home I was building. The home is for retirement and used primarily for vacation. The unit was bought three years ago from Metro Appliances in Lowell Ar. (very nice people by the way). The unit was installed two years ago. Used infrequently for vacations and holidays. Last night I put a bag of popcorn in the unit and it made a grinding sound, flashing lights, smoke. I called Sharp and their attitude was it is out of warranty you are on your own. I contacted the authorized repairman and he came and said the unit is unfixable. I went online and literally see scores of people this has happened to. I'm glad I was standing by the unit and it only went for 20 seconds because my house could have been in flames.

The Only place that the Sharp Microwave Draw serial # is, is inside the microwave on a Sticker. Yes a sticker. So when the microwave heats or gets steamed the serial number and all other numbers on the sticker dissolve. If you need to get it serviced under a contract, forget it. The contract will NOT be honored because you don't have a serial number. So Due to Sharp's negligence New Leaf Service Pro will it honor my additional 4-year contract. I am sure Sharp has received many complaints regarding this but all they can say is there is "Nothing we can do without a serial number."

Sharp Microwave Model R-309Y. I have owned this microwave for a month now. If I set the microwave for over eight minutes it shuts off completely after about six minutes. After sitting off for three minutes it resets itself. Then I can use it for a 2 minute period again before it shuts itself off again.

Sharp R-451ZS microwave - When I first got it the carousel made a squeaking sound that would come and go and still does but about 11 months later, 3 weeks before the warranty was set to expire I discovered it sparking when it was cooking and there was smoke. I unplugged it and opened the window. The magnetron is blackened and is a spot on the metal place that covers it. I don't trust Sharp at all even if I can get it fixed. Now I have the inconvenience of lugging it with a taxi to a repair center.

Was heating some cream for coffee in cup. I smelled fire. Looked around smoke coming out of micro drawer! Opened drawer. There was a fire on the paper towel under the cup! Got a wet sponge to throw on top of fire. The bottom of my Fiesta cup is scorched and will not come off, the paper towel has a fire ring, and the drawer floor has a scorch that will not scrub off. I tested again with a clean paper towel turned on the micro and it started a fire on another spot on the paper towel! Better unplug. Do not want my brand newly constructed dream house go up in smoke!! Do not know what to do. Not reviews are not so good re. consumer affairs with Sharp.

The inside of microwave model 330Y(S) is completely rusted out, the reviews from everyone else suggests to me there is a defect with this model, on contacting Sharp they said there is nothing they will do about it, telling me if it's not cleaned it will rust, I stated I look after my white goods with care!!! He also stated if you live near the beach the microwave is more likely to rust!? What the? I won't be buying Sharp products again and I will never buy LG either! I spent over $2000 on a fridge, had to be repaired in the warranty time, the metal has a defect, LG won't do anything! Can someone please tell me what is a good brand of microwave to buy which will last! Not happy.

Purchased a brand new home with Sharp in drawer microwave KB-6524ps installed from builder in Dec 2016. By January the microwave would sporadically make a humming sound when turned on and started tripping the circuit. We also noticed it isn't heating food properly anymore. Food heats unevenly, microwave safe containers get extremely hot, yet the food in them is lukewarm. Builder sending out appliance repair co next week but after reading similar and horrible reviews, I'm not hopeful. Not acceptable for so many people to have the same issues and Sharp has not issued a recall for such a high end microwave.

We purchased the first Sharp microwave in 2011 as part of kitchen remodel and within years starting see sparks within the microwave and we're told that the magnetron had malfunctioned but were out of warranty. We purchased a replacement Sharp microwave drawer in 11/13 and it started again to have occasional sparking and finally stopped working altogether in 1/17. We had sharp approved services come to see the unit for repair and he declared the magnetron again defective and the unit unserviceable due to the electrical damage. Sharp has not disputed these claims but refuse to reimburse for the microwave only offering a replacement for $195 for the pleasure of purchasing our third possibly defective Sharp microwave drawer and potential fire hazard. We opted to try another brand for safety.

When we built our house 3 years ago the contractor installed a Sharp Insight Drawer microwave. Unfortunately within 2 years the microwave stopped functioning. We could not get Sharp to fix it. We really had another repairman who works for Sharp take the microwave to his shop and repair it. Tonight a large fireball shot out of the side of the microwave directly at my wife and the whole microwave shorted out. This is a very dangerous product and we will be immediately removing it from our home.

This oven was purchased by my son as he was tired of looking at my old one. It too was a Sharp and had it for many years... still worked well but inside was peeling... time to retire it. I've always had Sharp products and never experienced any problems with them, so I'm glad he chose a Sharp and I'm confident this one will serve me as long and as well as the old one. It's a very nice microwave. Didn't need a large one and this really fits the bill. Easy to use and heats food evenly.

The microwave has a defrost cycle and reset button. It is 1000 watts and it was given to me. I use the defrost button often and it works well. It is easy to clean inside and the carousel is easy to take out and clean. The size is appropriate for a dinner plate yet tall enough for a large coffee cup.

My Grandmother bought me a Convection Oven/Microwave combo as a house warming gift. I had it for about a year. I came home to find the inside of the Microwave Door shattered like it was hit with a baseball bat. It also flipped my surge protector. If it was not on the surge protector it would have burnt my house down. When I explained it to them and explained that it could have burnt my house down, they did not care. I sent them pictures and they said that they are not going to cover it. Since I don't have a receipt as my grandmother has passed away and all of her estate has been settled, they will not do anything for me.

Me & my wife got our microwave from a friend/Neighbor. I never buy appliances from Sharp cause they don't last. Our microwave gets hot on the sides and back which is one of the many reasons I rated this microwave this way.

My Sharp Carousel is easy to use! It has two amazing features. One it is easy to read. The other feature is that there's no programming the food, you either hit a button and it automatically turns on or you don't have to put in the time. All you have to do is pick your program and it will start up when you hit the start button.

My microwave is over 20 years old, has never broken or stopped working. I love the money that I've saved over the years not having to shop for or purchase another one! We love our product. Thank you Sharp for such a wonderfully built microwave!!

Purchased this Carousel microwave February or March of 2016. Still searching for receipt to prove this to Sharp customer service who states I purchased it in August of 2015. I understand the need for proof however at this point if I do not find receipt I will need to pay them a prorated fee to ship me a new one. Product was manufactured May 2015. Regardless of me owning it 9 mos or their claim of 16 mos this microwave is a hazard and I am thankful that no serious injury to myself, house or family members occurred.

Nearly a year to the day our house burned down, our replacement microwave (Sharp Carousel) nearly caught our rental house on fire. After a few seconds with popcorn, a big hum started, followed by sparks & flames inside the oven. Not even a year old & Christmas time. Still resolving house fire issue, there's precious little time to take it apart and fix it, or deal with the company denying responsibility. I have kids and watched one house burn. Sadly, my 20 year old Kenmore went down with it. No more Sharp products for me.

Powerful, big enough to cook large dishes in (I rarely use the oven), simple to operate. This old friend was purchased in 1993 and has never had a problem. I have had it checked for leakage, but just in case I don't stay close to it when running. It has been moved 6 times. Not like my friends' expensive built in microwaves that don't last more than a few years!

Microwave simply stopped operating one day. It took nearly two weeks to get a warranty repairman out to the property. They literally looked at the microwave and in less than 10 seconds he stated, "I have seen this problem before - I will order the part and will be back 'in a few weeks'." So, we did not have the microwave for Thanksgiving Dinner. The warranty repairman returned this week, took the microwave out of the cabinet and then said "there is something else wrong with the unit. I need to order another part. I will be back in a few weeks." When we called Sharp they said "the unit cannot be fixed. We need to send you a new one." "Great." we said. "When?" - and then Sharp responded "well, we do not know when. We do not have any in inventory."

Just a few days back I am ashamed to say that I wrote a bad review about Sharp microwave when mine broke down after 8 days beyond the warranty period. I SHOULD have contacted Sharp customer service before writing the review but it was a Sunday. Monday morning I called Sharp microwave division using and explained my problem. I was transferred to customer service and the person was extremely polite and nice and told me just fax or e-mail as an attachment the label from inside my microwave and the bill of sale. I sent them and within minutes got a response thanking me and explaining that I will be getting a replacement within 3-5 days. That was on this past Monday - 11/21/16. Expected the delivery after this holiday rush. To my surprise, I got the replacement this morning. So in future I will buy only Sharp equipment - we already had Sharp TV and another microwave. Thank you again for posting my review.

My Sharp Microwave Drawer was provided by our builder in our brand new home. I had used the microwave and after three months the microwave made a popping sound, smelled like burnt rubber and emitted smoke. I called the company and was told that even though it was a new microwave, I had to provide proof by faxing my home settlement papers. After retrieving one of the papers from the lock box at the bank, I copied and sent it to Sharp. I received an e-mail back saying they will contact me in 7 to 10 days. After two weeks and my follow up, I received a call from a delivery service, not a repair person, who came and put my microwave in. I have no idea how safe this all is but know this is absolutely unacceptable.

I previously had a microwave oven that lasted more than 30 years. My Sharp Carousel Microwave lasted less than 2 years. This product is a POS! That means Performance Occasionally Substandard. They can do better.

Built a brand new house and installed a Sharp Drawer Microwave. The microwave started "burning", no flames, just smoke and really bad smell. Discovered that under the drawer, there was metal that was burning! We were in the house approximately 5 months when this occurred! It took them 2+ months to finally replace the microwave! Now, approximately 2 months later the "replaced" microwave started smoking and smelling. Definitely, a serious problem with these things! They want to do nothing to help you. Now they are sending "someone" out to look at it and it will be another 2+ months before they get back to me! Certainly, a disgrace of a company! They keep telling me that I'm the only one that has ever had this problem??? With two of their microwaves? I should play the lottery!!!

I bought an R-551ZS on Nov. 30, 2016, after ice storm power surge killed old reliable Sharp purchased ca. 1990. That unit would stop, with no display, with the back upper right corner very hot to the touch, and not resume until cooled for 5 mins or so. Sharp sent an identical replacement. It did the very same thing on first use on July 4, 2016. Sharp then sent an R-651ZS, which had worked fine since received about 10 days later, until this evening. I microwaved a cup of coffee for 40 seconds and on opening the door at end of cycle, the display went to "0" instead of the time of day and the internal light was brightening and dimming, while a sizzling sound emanated from inside the back of the unit where there are vent openings near the power cord, where I would assume can be found the electronics and power supply. The sizzling sound stopped the second I unplugged the unit.

Purchased microwave December 2014 - after year and a half the following occurred. Family sitting in kitchen - microwave not in use - heard crackling noise like when someone puts metal in - then door of microwave shatters like crackled glass - immediately unplugged. Contacted Sharp to find out if this had ever happened before - stated "no" - was told they would contact their technical experts and get back to me? Experts? Said it was not a manufacturing issue??? They asked me if I thought it was a safety concern? Of course - Yes! duh. They opened up a case # on the incident and then offered to prorate a new one, same model for $100.

We originally purchased this convection microwave in 2011 and just after the 5 year warranty the motherboard and microwave tube burned up. I found the same model at Home Depot and purchased on 4/9/16 (as we had the original installed into a cabinet and I didn't want to do any construction as I now take care of my paralyzed husband who had a massive stroke 2 years ago).

We've been using a Sharp carousel microwave for years with no problem. Yesterday, I was cooking some bacon in it. I stepped away and heard this 'fizzing' noise. I looked and the microwave was full of flames on the inside. In doing some googling, I learned that microwaves can spontaneously catch on fire when NOT in use, too. I know I will never buy another Sharp product and I'm not sure I even want another microwave.

One year and ten days after purchasing a new Sharp Microwave it malfunctioned. There was a burst inside then I found a small burned hole in the metal plate inside. Called Sharp's customer service where I was treated as a very valuable customer. I did follow up every couple of days, because I have learned from other customers to do my due diligence. Each time they were extremely nice and gave updates on the stances of complaint. After 7-days, issue was resolved. Within 10-days, a new microwave was delivered to my doorstep. Shipping tags were supplied so I can send back the defective microwave, too. Very smooth transaction.

We bought an over-the-counter Sharp microwave two years ago, model no. R-1214-T. It was expensive, but I thought Sharp would stand by their products. I was wrong about Sharp. I am just out of warranty and there is a dangerous problem with sparks and arcs when heating simple items in the unit. When I contacted the company I was given a case number. I provided pictures of the burnt plate on the inside of the unit. They told me they would contact me within 24 hours to let me know their decision. No one contacted me.

We purchased the Sharp drawer microwave MODEL SMD2470AS on 5/30/15 and installed in our kitchen remodel in our home on the Cape in July 2015. (Installation was delayed due to late delivery of the new cabinets.) We used the product the rest of the 2015 summer season and sporadically thru November 2015. We began sporadic usage again in the Spring (April 2016) and then resumed normal usage the end of June 2016. On July 5th, 2016 the microwave died - the drawer wouldn't shut. We had trouble with drawer opening and closing the week before. We called the Sharp customer service number and told to unplug and then plug in again - that did nothing. The representative then provided a business name in Hyannis for us to contact for repair at our expense. This product cost us $1079 plus tax and worked ONLY for the equivalent of 4 to 6 month normal usage. THIS IS OUTRAGEOUS.

This microwave stopped working when it was 1 year and 2 months old. While the drawer still worked (a common complaint) the unit would no longer heat food. I followed the instructions and called Sharp for an authorized servicer. Long story short, no one within a two-hour drive would service my appliance, whether in warranty or out. Sharp's customer "help" line was useless - and their annoying people just kept reading from their scripts and passing me to yet another person that would read me service provider lists several hundred miles away. I was on the phone with them for well over an hour.

We purchased a Sharp Microwave when we built our house 16 years ago. It's a stainless steel countertop model but it has a trim kit and it's in a cabinet so it looks like it's built in. We have had three of basically the same model which have all failed for various reasons. We kept purchasing the same model because it fits in the trim kit. However the most recent malfunction was very dangerous. The unit turned ON when we opened the door. We called Sharp to report this very scary malfunction. The unit was cooking our family. After sitting on our complaint for days and making us jump through hoops by sending pictures etc. Sharp told us there was nothing they could do because the product was out of warranty. Lousy product and company. Wouldn't be surprised if they aren't a defendant in a class action lawsuit soon. Stay away from Sharp's very dangerous, junk products.

Had this microwave almost one year to the date when it started to spark and had an internal fire. Called Sharp got a case number and was told to call back during the week (this occurred on a Sunday). Called back on Monday and they requested pictures of the interior as well as pictures of the label on the back and the original receipt (who keeps the receipt after one year???). Luckily, I was able to obtain it and provided the information they requested on Tuesday. I called again on Wednesday because I decided that I do not want a fire hazard in my house and I wanted my money back. I was told someone would call me back and they never did. Long story short, they denied my refund and they are replacing the product. However this is a FIRE HAZARD and should be avoided at all costs. DO NOT EVER PURCHASE THIS PRODUCT.

I bought Sharp Microwave about 6 months ago. Around April 28, I noticed a spark inside the microwave and black spot. I contacted Sharp customer service...guy took all the details and told me someone will call me tomorrow. Guess what?? Nobody call. I called them and they ask me to send the pics of the micro. I sent right away and they told me that somebody will call. Guess what?? Nobody call. I called them again next day and they told me that they received the pic and the matter is under review and I should be hearing from them in day or so. Nobody call. You guys have to note that this is for MICROWAVE, the every-minute-use appliance.

We purchased this in 2010. It was to replace a Sharp microwave that was bought in 1988. (These can be built to last.) We also have a Sharp Convection Microwave that is 27 years old and is just starting to lose some of the functions. We had a problem with the drawer microwave it 3 years ago and to reset the circuit breaker. Now, which we believe is a design flaw, the distributor piece at the top works free and burns the buffer. It now arcs and cannot be used. Sent a complaint and question to 2 Sharp locations and have not heard back.

We really loved our Sharp microwave drawer for the first year. Then one day when we turned it on, it started billowing smoke from a fire inside the electronics (not where the food is cooked). We turned it off and unplugged it immediately, removed it from the space and the kitchen. Sharps briefly took our complaint seriously, sent someone out to evaluate it, etc., but because it was a problem with the fuse, noise filter unit, and switch - which had started on fire (and not a problem with the magnetron) - they refused to cover it. We appealed the determination on the grounds that it is a safety hazard but they still refused to replace the parts of or the entire oven. This is a photo from the video we took of it smoking. This is after we pulled it out of the space to take it outside so it wouldn't start a fire in our kitchen. It was very, very hot to touch.

Sharp Microwave R-551ZM - I purchased this microwave from Sam's Club in August. It worked fine until late December. A couple times you had to reopen the door after the timer went off or it would buzz. 3 nights ago, I woke because the dogs woke me up. I noticed the display was blank as I walked through the kitchen. I could feel the heat from the microwave before I even touched it. The whole microwave was to the touch. I unplugged it and moved it. The counter underneath was hot to the touch as well. I called customer service. They gave me a case number and said someone would be in contact with me within 24 hours. I called back after 24 hours. They said someone would call as well. No one has called and the last customer service rep was rude. Do not buy this microwave.

I purchased a Microwave Drawer (over $1000 dollars). It's only been installed for 1 month and the drawer has not worked since day one. In order to place a service call you are required to prove to them that you actually purchased the item!! It's apparently not enough that you completed online warranty information previously, or that the dealer you bought from has tried to submit this on your behalf. No, you have to call them, WAIT for a phone call from them - wait for an e-mail to respond to and then scan and e-mail your bill of sale!!! One thing is for sure, I will never purchase or recommend anyone to purchase anything from Sharp - they were nothing short of useless to deal with - no idea what they were doing whatsoever!!!

Bought a Sharp Carousel in 1976. Used it continually until 2006. Retired it primarily due to its size (downsized my living space). Move it From Florida to Texas to Georgia and it never failed. Never needed repairs of any kind. Marvelous piece of equipment.

We have a Sharp Carousel microwave that is now 18 years old. It still performs very well. The only maintenance that was done was to lubricate the door catches with WD40 two months ago. That is solid reliability. It is used multiple times every day.

I've had this microwave for three or four years and have never had a problem with it. It has plenty of power and doesn't take up much space. It's nice looking and does the job it is supposed to.

This is an older model but gives all the functions as newer ones. I am actually going to start to look for a replacement as it is about 15 years old. It is a countertop model not a built in. I like the flexibility of having it at the height I use it rather than counter height or lower.

We have had Sharp microwaves since they came out with the Carousel. All microwaves fail after 5-6 years, and we have tried GE, Oster and Whirlpool, but nothing is as durable as the Sharp.

Use it daily to warm things mostly, only cook bake potatoes though never really cook full meals. I don't have a rotating plate in it but I am not sure this is a necessary function.

Basic look and features for the model I had but it was very reliable for the price. I was very pleased. It would be great if it came in more colors and a little more quiet.

Very reliable. A bit pricey, but for reliability and long-term use, it seems to be much better than most. Only drawback is that the touchscreen is inside the front door, which makes it a bit inconvenient to use. Adding additional minutes button is on the front door, so that's convenient. My model is more powerful than most, so when replacing an older one with this one requires use to get acquainted with its results. Overall, it's above average when compared with other makes at lower prices.

We have owned this Sharp appliance for approximately years. It is my daily go-to for quick heating up, defrost, etc. It is reliable, provides enough power and has provided excellent service. The only con might be the relatively loud noise when in operation.

Very satisfied with this microwave. It is getting pretty old now, but it has been working just fine for years. I would replace it with the same brand.

It is a microwave - the Sharp is nothing special, it came with the house. We find it has hot and cold spots. Appreciate the 30 seconds additional button.

GE PROFILE SPACEMAKER XL SENSOR. We have had one problem with the handle cracking but was replaced by GE. Have been using for 12 years on a regular basis. Great microwave. Also easy to clean.

My Sharp microwave is good. It looks stylish (black and chrome) and it has good features like defrost and melting and soft. Only wish it was slightly bigger on the inside.

We have a convection/microwave. We use the convection oven instead of a regular oven to save energy. This convection/microwave is one of the best on the market in our opinion. Food is cooked evenly. It's a Grill 2 Convection and has so many features. Defrost, popcorn, pizza, grill, roast and bake, plus much more.

Sharp R409CK manufactured June 1999. No issues with this unit. It heats at over 1000 watts and does everything you would expect a microwave to do. Not much more I can say when something works and is reliable. That's about all you need to know.

Very user friendly. Mostly use it to reheat meals. Baked potatoes are great and tomatoes too. All I have to do is take off the skin then add salt, onions, garlic and pepper.

Have a large Sharp Carousel II (1100 watts) from Best Buy. It has lasted a good 10-12 years and was very reliable. Due to an unsuccess effort to replacement the small cardboard radiation light cover, I have toss an otherwise perfect machine. It makes sparkling sounds. For a while, we were able to tape the pinhole leak shut. For safety reasons, we will toss it out. I have a small temporary microwave of 700 watts which is often disappointing and does not cook food well.

I have a small apartment size microwave. The power is less than 1000 but it suits my purpose. Sometimes you have to increase the time in order to get the result you want. Overall it's very reliable.

I have owned this microwave for about 7 yrs. now & it is still going strong. It is making a noise now, but not all the time. All the controls work. I would buy the same kind next time I have to replace the one I have now.

I don't remember the make/model. We had it for about 3 years and during that time it performed very well. Never had any problems with it at all. The features were easy to read and temperatures were accurate. I felt it was a great value for what we paid for it (don't recall the exact price). It fit on our kitchen counter and was easy to move around for cleaning. We sold it, still in good working order, because we were relocating and didn't have room to move it. I would recommend this brand to others.

I enjoy my Sharp microwave. It heats the food wonderfully and is large enough on the inside to put some fairly large dishes in to reheat. It also comes with a turntable which is a wonderful feature. You can pop popcorn or bake a potato in it and both be wonderful. Of course you would not cook the 2 at the same time.

It's just the right size for my counter and everything I need to put in it. It looks great, easy to use, reliable, and affordable. Controls are easy to understand and use, they are touch controls, and the whole oven is easy to clean. It's a Sharp 1.1-cu ft Microwave, Smooth Black, model #R-309YK, got it at Walmart.

The microwave ceiling peels and this microwave is only 5 years old and not used on a daily basis. The microwave ceiling peels and it is less than 5 years old.

The oven we purchased broke shortly after we purchased and had it installed, over the range. Because it was barely 30 days old, a repair man came out to fix it. It worked fine until the warranty was up and then it broke again. Don't buy Sharp microwave convections.

I'm sorry to hear of everyone's problems with their Sharps' but mines been fine, must be the model #. Anyway I've had it for years (can't remember how long but it's probably more than 10). The only reason I'm now looking for the exact same model I had is because it's been so great! I scratched on the inside, now the plastic's come undone and it's started to rust. but for the amount of years I've had it; it's been well worth it. No overheating, no on by itself, not an issue whatsoever. Loved using the 1 touch button feature for: coffee, popcorn and 1 plate heating feature. Even the defrosting was awesome it would stop halfway and ask to turn the product over and press the start button off it went to re-heat the other side. I am not a paid actor or paid for this endorsement. Just wish I could remember where I bought this one, so I could get the exact same thing. :)

Purchased first one for kitchen remodel. It worked for less than 2 years with light use, and consistently using the "open" and "close" buttons instead of manually opening and closing drawers. Drawer mechanism failed. Shaked violently then sparked and buzzed and eventually burned out. Called Sharp after reading of many other similar experiences. I am a very busy mom and business owner and am not interested in the numerous service calls, replacement parts, dissatisfaction that I discovered many others have had. I have no time. I don't want the aggravation or anger that will certainly come with it. So, I was willing to just purchase a new one and cut my losses and certain frustration. I was hoping Sharp had a customer retention program where they would offer a discount on a replacement.

I purchased a Sharp Carousel Microwave a couple of years ago to replace an older model I had that had finally worn out. The original one was convection, the new one just a microwave. After about a year of use I started to notice an electrical smell in the oven when heating up large amounts of food. About a week ago it flat lined, dead as a door nail. I will not purchase another Sharp Microwave. Instead I bought a Breville. Smaller than the Sharp but I think I will like it.

I've had this microwave (R309Y) less than 2 yrs. I keep it clean and it is out in the open not in an enclosed area. I just went to cook 1/2 of a squash for 8 min and the microwave and the cord got really HOT. I had to use potholders to get the Corelle plate out of the microwave. I have noticed that even cooking 2 baked potatoes for 5 min got the microwave hot also. Needless to say, it is now in the trash marked as a fire hazard and has had the cord cut right off. I don't want anyone else to use it!

My heart goes out to each and everyone of you customers that purchased the sharp television or purchased the Sharp microwave. I would like to let you know that I am so sorry for everything with this company has done to you guys. This company is very unprofessional. Sharp Electronics Corporation is the number one safety company in the history of the United States. First they sell microwaves for the price of one hundred to $200. The units are manufactured for the price of $35. Also their televisions have several panel issues. If your panel goes out within the first 90 days they will provide you with a brand new television anytime. After that they will provide you with a refurbished model.

Only had my microwave for 6 months and as of today it has gotten hot to the touch and it shuts off until it cools off so I will buy a new one but it won't be a sharp.

Several times the microwave comes on by itself when you open the door. This is very dangerous and a fire hazard. I called customer service.They did absolutely nothing. I have 4 other witnesses. Sharp needs to be sued big time.

We buy Sharp because they are roomy. The last one, microwaving 2 potatoes, went into the yard and came back to smoke filled house. Fan fell onto potatoes was black and potatoes were burned. Microwave had stopped. Was lucky it did not catch fire.

My husband and I installed a new kitchen last year and we bought the drawer microwave model KB-6524PS on 8/6/14. The installation of this microwave was not until 10/14. This week, the drawer to the microwave stopped working. There is a year warranty on this product, but the product was not installed until October. Therefore, the warranty expired. I think the product was defective and should have been covered by warranty since it was installed within a period of one year. There was no help from customer service.

Sharp microwave R-451ZS - Microwave turned on by itself and overheated and was smoking.

After a year, if I pressed 1 for 1 minute, I got 4 minutes cooking time. No way to fix that. Other numbers were messed up also. I had to watch my time. So today I was doing bacon in it. It flashed and it was out. Now it's just a big timer. I had some money in it. This was sharp r-309y. I make min wage and I can't afford another microwave. It is no good.

I tried to microwave food like you normally would, there was no metal in the microwave or any other substance that would cause an adverse reaction. The result was sparks flying all over the inside of the microwave and awful smelling smoke filling the kitchen, also a fun filled visit from the local fire and police departments. Zero help from customer service. I will NEVER purchase this or any other item from this company and I urge others to do the same. Stay safe and stay away from this product!!

We purchased a microwave drawer for a kitchen remodel. The second time I used the microwave it caught on fire. I put an egg sandwich wrapped in a paper towel (as their manual suggests) in the microwave for 1:30 as I have for years. The new microwave has a warm option. My husband was not ready yet, so I put it on the warm option for 5 minutes. It did not make it 2 minutes until flames were shooting out of the microwave. Sharp took away our warranty and blamed the fire on me, saying I cooked the sandwich too long. Sharp has been rude and argumentative through the whole process. This happened May 15, 2015 and still we have no microwave. Goedeckers, the store we purchased it from will not replace it because Sharp took away the warranty.

I have to say that I am deeply disappointed with the level of service on Sharp's behalf. "Sharp is dedicated to improving people's lives through the use of advanced technology and a commitment to innovation, quality, value, and design" yet my microwave keeps blowing up! I purchased your $1000.00 EXTENSIVE QUALITY CONTROLLED product approx. 2 years ago and have been using it less than 2 years. The unit exploded while warming a baby bottle back in Dec 2014. The EXTENSIVE QUALITY CONTROLLED product SPARKED, SIZZLED, SMOKED and eventually died while my young children were waiting for their milk. At that point, I opened a claim with Sharp and YOUR CLAIMS DEPARTMENT DEEMED IT A SAFETY ISSUE and a technician was sent out to my home to replace the faulty board.

I purchased a Sharp microwave oven model R-318AV on 06-11-2014 from a local sam's club retailer with a one year warranty. On June 17, 2015 (6 days after the warranty expired) while utilizing the microwave in my kitchen the microwave caught fire at the hinge where the oven door meets the frame. Fortunately there was no damage to my home and the fire was contained to the unit itself. Just want to get this warning out to the public in case any similar events occur.

Our Model R551ZS Countertop Microwave Oven worked fine for a year & 1/2, but considering what little use we made of it, we expected a lot more use. Considering all of the nasty reviews we have read, we wouldn't even WANT a replacement, nor will we ever buy another "Sharp" product of this kind.

I have had this Sharp microwave for 2 years. I bought it at Best Buy for $100. It's stainless steel and very nice looking. Just about a month ago it started shutting off by itself way before the time was up. The plastic on the buttons is wearing off also. Not what expected from Sharp. I have a feeling I will need to buy a new microwave soon. The one I had previously is about 20 years old and still working great at my Dad's house.

I purchased the Sharp KB-6524PS microwave drawer for my new kitchen remodel at the latter part of 2009. I purchased this unit thinking I was buying a top quality appliance to go with my top of the line new kitchen. This unit is over $1000 and 5 years later it doesn't work after normal household use. I contacted Sharp and their response was that it is out of warranty and there is nothing they can do. The truth was that I was hoping that they would stand by their product but was disappointed. This is not my first microwave that I have owned but it is the first to stop working after 5 years. To conclude I will never purchase a Sharp product or recommend this product to anyone as I now have to repair this unit at my own expense but may just throw it out and purchase a better product!

Sharp microwave under counter - model # KB6524PS - We have had the worst experience with this product, the manufacturer and their representative. While our Sharp is technically 4 years old, the house we bought was brand new and sat for three years.. We purchased the house and have only used the product for the last year. The drawer mechanism that automatically opens and closes the door is not operating. We called Sharp and they sent their representative to review and problem. This service/review visit cost us $149. We were told the part Sharp had given the rep was either not the right part or the wrong part. The drawer still didn't work.

July 10, 2014, I bought a Sharp Microwave to replace a GE Microwave that burned out after 12 years of use. I am kicking myself for not purchasing another GE. April 5, the microwave makes a loud buzzing noise and starts to spark on the inside. I pull the plug, just as the inside wall of the microwave is melting and ready to catch fire. There was some smoke, but I caught it right away since I was standing next to the unit and had vented all the smoke out very quickly with no other damage. I call Customer Service April 6 where they ask I email photos and state that they will send a replacement unit same day. I call back to make sure they received the photos and the story changes. Now they want a safety inspector to call because of the fire hazard. I don't get a replacement until I get that call. I have to wait 3 days for my "turn" which makes me wonder how many fire hazards they have to deal with?

We have a Sharp Carousel A La Card Microwave. We have had this microwave for nearly 30 years and a few weeks ago the turntable stopped turning. It never gave us one bit of trouble and still heats fine but it's time for a new microwave. This was a unique unit, had cards that you would slip in and out of a slot for various cooking times for many items and even some blank cards you could fill out for your own recipes. A quick in and out with the card and then push start button and the microwave did the rest. Of course you could still set your own time on the control panel and the cards were not necessary, just a feature of this model. This model cost a small fortune back when we bought it but it certainly paid off - lasted well and owes us nothing. However, after reading all the negative reviews about the current Sharp microwaves we will not look at the Sharp brand in our search for a new microwave.

Money was no object, I have had the rest... granted I have had this for four years however it has been four years of hell. Main Issue... "the door"... cheaply made. You will constantly being cleaning, shining, etc. trying to get it to open and or close. Oh and the girls are not going to do it. Finally yesterday at 5:30 am while pushing on the "other problem"... 2"x2" push panel, door opener, sticks etc. the friggin thing shoots off. Spring broke loose. Tried everything. Finally Gorilla glued spring on either side... lasted three days. Now I have a ball point pen on top so we may stick in the hole and push... each time. Do not waste your money. All that fancy programming for not... this is not professional... and you better be a fixer.

We have a Sharp drawer microwave -- the builder installed it. It is about 2.5 years old. We were making a small bag of popcorn, after 30 seconds, the microwave made a horrible grinding noise and started smoking. Smoke was coming out from the vents under the control panel where the wiring was located. I thought somehow I left the popcorn in too long... bag was still flat and unmarked. I took it out and turned it on again for a few seconds... lots of smoke and terrible noise. If I had not been there to stop the microwave likely our whole house would have been on fire. This product needs to recalled! So extremely dangerous.

I haven't had problems with safety or power but do have some issues with the poor design of my Sharp Carousel Model R-651ZM: 1) Condensation and small food particles have made the inside of the door look dirty all the time. There is no way I can see to clean between the inside of the door glass and attached metal screen that prevents microwave leakage. Viewing the unit with the door closed, this microwave unit looks permanently dirty because the door has a space that is unreachable and covered with steam and tiny food particle deposits. I have never had this occur with other microwaves. 2) Like all newer microwaves, the 'key pad' buttons one uses to input time and power settings is flat......but these 'buttons' are harder to push than they should be. 3) The audible signal that tells you cooking is finished is Obnoxiously Loud......and there is no way to turn down the sound level. I won't be buying another Sharp microwave in the future!

The first microwave I purchased lasted 6 months and quit. Sharp sent me a replacement but it was broke. Sharp sent another replacement. The last replacement lasted 7 months and caught fire. After 11 days of communicating with Sharp, they want me to pay them $10 to send me another microwave, same model. Model # R-659Y. I am not interested in the same model that will break or catch fire. I will NEVER buy anything made by Sharp again.

Sharp Microwave Drawer model KB6524PS - We had this microwave installed August 20, 2014, cost $824. In December, the bottom of the drawer which is just glass, started to crack and a piece fell out onto the floor. Called Sharp and they said this was our fault and will not cover the repair. I have the appliance store where I purchased it looking into this since I purchased all new appliances there in August. With glass on the bottom of the drawer, it would be very easy to drop something into the drawer and the glass would have shattered. What a poor construction job!

I owned this over the range microwave for under two years. It worked fine till the one day when it blew the circuit breaker. We checked the outlet, that was fine, every time we plugged it in it blew the breaker. Called Sharp, they were not interested in any help because they said it wasn't a safety issue. This was a convection microwave, the price was $589, which I feel is way too expensive to last under 2 years. I will never purchase Sharp product again.

I bought this microwave in October 2013. The reason I bought Sharp was because I thought they were made in America. In October 2014 the microwave began to dysfunction, it would not shut off when I used it. I am in contact with Sharp now, and I will keep this site updated on my efforts at getting either a certificate for a new microwave or an exchange for a different model.

I will save the dialog. The Microwave Sucks. It will kill somebody. Lasted only 3 months with me. Never hardly used it just popcorn or to warm something. On the average I used it 3 times a week. Now I get a burning electric smell and it cuts off after about 2 minutes. It should be recalled. DO NOT BUY THIS MICROWAVE!!!

SHARP Carousel Microwave Oven 1200 watt Model R520KST - As long as it was working, it was great! We purchased this unit about 3 years ago. This week it began turning itself off short of the time programmed in. Our usage is light, e.g., to heat a cup of water for tea. I expected it to function longer. My ideal microwave would simplify the control panel and focus the design effort on reliability. We never used all the complicated features (defrost, reheat, bake, and keep warm for specific meats, vegetables and beverages). But I would like the unit to last longer than 3 years.

I just sent my little Sharp microwave with turntable off to grad school with my daughter who is younger than the microwave and she is 24! It has worked like a charm for decades now without one problem. I purchased a larger microwave...a Kenmore...and that one stopped working 13 months after it was purchased. I am now looking for a microwave for my son and I am buying a Sharp!

Sharp Company, after a lot of phone trouble for me for an afternoon and a half, did send me a Refurbished smaller microwave for the Warranty fulfillment when my Sharp microwave stopped heating after less than a year. The smaller microwave they sent me is at least heating for the past few days. I was just relieved to get anything from them with not having the receipt. I've researched the fact that it's impossible to find a microwave anywhere nowadays that will last for a year or more, and that may possibly catch on fire too. I looked on the box this Refurbished microwave they sent me came in, and it showed..."CHINA." I know I'll avoid Sharp products from now on.

We purchased a new home this summer. The builder had installed a Sharp Carousel microwave. It was great until last night. I decided to try the potato sensor. I put the potato in the microwave, pushed the button and started the microwave. About three minutes later I smelled smoke and turned to see the microwave on fire. I shut it off and the fire went out but there is a smoke smell that I can't get rid off. This is a very dangerous product.

This microwave was working fine. Now it is arching and I am afraid to use it. Don't want a fire. The microwave is clean and it is actually a convection oven also which came with metal racks. But with nothing in the microwave, it is arching. Anyone have any ideas as to what could be causing this?

I've had my Sharp Carousel II model R-2A82B, manufactured May1992 for 21 years. The buttons stopped working one by one a year ago. Now, none of them work. I was considering buying a new Sharp but was wondering if the quality would be the same as my old one given everything is now made cheaply in China. Thanks to these reviews, I now have my answer.

I have a model R6512M that I got about a year ago. Actually this is the second one. The first one I had, within a few days it would suddenly stop working if I was cooking something for more than 10 minutes or so. The unit would be dead, no digital display or internal light. I noticed that the top was VERY hot and I figured that an internal circuit breaker had tripped. After a few minutes of cooling it would come back to life and seem to work. But the same thing would happen, and eventually the exhaust fan stopped working. I returned it to Costco and got a replacement which has worked well since then. That is, until a few weeks ago, just after the warranty expired! This unit is now doing the same thing, overheating and shutting down for a few minutes. After reading some of the other reviews here I guess I can be glad it hasn't burst into flames. I will NEVER buy Sharp again.

I purchased a Sharp microwave only 2 years ago with the same problem of condensation build up and now the front inside door has rusted and the paint inside the oven has bubbled and is now changing color to black under the glass plate. Terrible! I contacted Sharp Electronics about this problem about 6 months ago, and even sent pictures of my oven and they wouldn't replace it. These should definitely be recalled or replaced. After only 2 years I have wasted my money plus I have to spend more money to purchase a different microwave.

I purchased a Sharp microwave R530ES, on January 26, 2013 replacing an Amana microwave that was over 20 years old and still working. I paid just under $300. A few days ago I was heating a cup of water in a glass measuring cup. The oven was operating less than ten seconds when there was a loud popping sound and smoke. The room filled with the smell of burned wires/electronics. I phoned Sharp to report the incident and was given a case number. I was informed the appliance had a one year warranty. They denied they had any issues with their microwaves.

Sharp mod# R-209HK makes humming grinding noise but does not heat. Would like to know how to fix it; if DIY. I paid $20 at a garage sale 4 yrs ago. Only problem was the door latch had to be pushed down from the top to open. It has been a great unit. It started a loud groaning noise, light flickered, and stayed on but no heating.Is there a cheap fix? Sincerely a great unit.

Model R-651ZM - This is our 2nd Sharp Microwave. We've had this about two months and bought it from SAM’s Club. The first one lasted about 4 months, the second last about 2 months. It started making a loud overdrive kinda sound for about a day now and just stopped working. Back to SAM’s Club tomorrow to exchange. They said previous that they hadn't heard of any problems with Sharp, but I've had two of them go out, and it's not my wiring in the house. I have a dedicated circuit for my microwave. I hope this helps.

Landlord purchased a new sharp carousel when we moved in April 2014. Tonight I heated soup. Then two hours later reheated 1/2 a chicken breast. Loud humming and flashes started. It was in a plastic dish. We tested with nothing in it, shooting flames from the interior right side where the cover for the waves as that cover is now brown. I am clearly afraid this will catch the kitchen on fire.

My Sharp R 270 has just started to smoke and smell of burning wire. Recently, I noticed that the area below the turntable was getting badly stained and difficult to clean. Now I can see that a hole seems to have been eroded in the side wall, near the top on the vent side. This is dangerous as if something had been put on to cook and left unattended for a few minutes I assume it could have caught fire; and the kitchen with it. This microwave is about 3 years old and only used a few times a day, mainly just for warming up coffee! Its replacement won't be from Sharp.

My Sharp microwave caught fire while defrosting burgers. I now see I am not the only one. I bought it in January 2013. I have emailed the company as a safety complaint - but I am not holding my breath by what I read here....

Sharp R-270SLM - I purchased my new sharp microwave less than a year ago and I thought at £50, for a sharp reputable brand and its quality was a bargain. So I purchased one thinking this would be a worthwhile investment. In the first few uses, I noticed that steam would not come from the air vent but would buildup in the compartment inside whilst I was cooking. Then four months after the purchase, I noticed what looked like a brown mark on the outer rim where the door closes too. Then, brown marks started to appear under the turntable and at the rear corners of the microwave. I have now contacted the customer services to see what they are willing to do...

Sharp Microwave Model Kb6525P - I was cutting up a chicken in a foil pan on my counter top. I accidentally cut a hole in the foil pan and the juice and grease leaked out onto the counter top down the side and into the Microwave. The oil and juice actually seeped into the front component and into the drawer as well as between the two glass front panels. The microwave drawer would not work after that and then the whole thing quit. Upon inspection by the service tech, he found that the plastic tabs holding the front panel had disintegrated. He also found that the electrical cord had not been sealed in properly and if the liquid had gotten in there, there would have been an electrocution of the microwave and probably me.

I have a Sharp kb-3401l range with microwave drawer. Started burning when turned off, sounds like popping noise and smells whole house. Contacted Sharp 7 days ago and have not heard back from them, so no stove and what to do?

THESE MICROWAVES NEED TO BE RECALLED!!!! THEY ARE DANGEROUS AND ARE GOING TO SERIOUSLY HARM OR KILL SOMEBODY. My last and present microwave had an issue with condensation building up inside. Next comes the rust, and then the interior starts to change color and bubbles up. Today I was cooking a frozen casserole for only 4 minutes. I got a whiff of a very foul burnt smell. I quickly opened the microwave door and the inner plastic portion of the door had melted and stuck to the front lower edge of the microwave. Now the door won't close and you can't use it anymore because the melting of the plastic left a hole on the front of the door. I have never seen anything like this before in my life. I have been using microwave ovens for 40 years and never encountered anything like this before. My whole apartment smells awful and my sinuses and eyes are on fire. Did I get radiation poisoning? I am considering going to the hospital now. MANUFACTURERS OF SHARP SERIOUSLY NEEDS TO BE INVESTIGATED!!!!!!

I have had my Sharp microwave for 27 years with no problems. Looking to buy a new one for Christmas.

The unit is brand new and now when operating, the noise level is so high that it sounds like a small engine when it's in use. It worked fine for about a week out of the box and now I am searching online for a solution.

I just got off the phone again with Sharp Customer Service concerning the third microwave I purchased of this same model that has become defective in less than 14 months - the first two happened in under a year and the third (which was a replacement that I had to pay a pro-rated amount for) quit working in 14 months. The first two had serious problems with water building up in the microwave and on the window, and then the inside base paint began to bubble, wear off and the metal rusted. I started with a purchase of two and gave one to my daughter. The one I gave to her quit working in about 8 months, but because my husband had just passed away she didn't want to burden me with another problem so I didn't find out until I had the problems with mine three months later.

I had this $800 microwave for three weeks when it caught fire while not in use. I had been away for the weekend and had only returned home for a few hours when we heard a loud pop and lots of smoke started pouring out of the unit! Sharp scheduled an in-home service call, which ended up being a take the unit away call and left me without a microwave for weeks on end. They still haven't decided if they are going to repair the disgusting smelling burned plastic unit or give me a new one. Stay way form this unit if you value the safety of your family!

Sharp Microwave r-309yv - I bought this microwave to replace one of another brand that burned up. Now I have this one for about two months and it seems the same thing is happening again. It stops running. At first I thought it was the outlet, so I checked that by plugging a lamp and the lamp worked. So I plugged in the microwave and it starts working again. A few weeks later, it stopped again. This time when I moved it to check the plug, I noticed that the bottom right hand side was very hot on the bottom. It stayed hot on the bottom for some time, even though it was unplugged. It has to be shorting out and burning bit by bit. At least I caught this before it smoked up my kitchen like the last one I had. If your microwave stops running, check the right hand side on the bottom. It should not be hot there.

We purchased this microwave in August of 2012. On two separate occasions while heating food, there was a small pop and flame occurred. Once the door was opened, it stopped and there was no damage to the interior or the panel.

Sharp Carousel microwave was caught on fire. My 10-year-old son was popping popcorn and walked away. My wife then walked in to find the interior of the microwave aflame. The right interior side was burning. There were no problems or warning signs of issues prior to this.

10/12/2012. Sharp Carousel Microwave caught fire while heating a cup of water. Popcorn was made the night before. In the morning, went to heat a cup of water and the thing just started buzzing and sparking. It’s less than a year old.

Health hazard: I have a Sharp R320B microwave that went bonkers. It was running on a 2-step cooking setting (meaning, 2 timed cooking at different power levels). On the last sequence, the microwave stopped for a few seconds/minutes then continued in cycles. Then it stopped. When I opened the door, the microwave turned on. I quickly closed the door and tested other settings (such as running at set minutes on full power). Same problem of gremlin microwave turning on with the door open, about which the Sharp's own manual warns that it exposes the user to harmful energy. Also, I unplugged microwave for a while on thought it might reset the microwave. After plugging it back into the outlet, I opened the door to test again and the microwave immediately turned on with the door open.

I had the Sharp Carousel microwave oven less than one year and I used it one day to pop popcorn. There were loud noises in the oven and looked like fire but I thought maybe it was just the popcorn, so I tried the oven once more to heat some food. I could hear very loud noises and what looked like fire on the right inside of the microwave. I'm just wondering if there is a recall; if not, there should be.

After the first year, the inside of my Sharp Carousel microwave started rusting and the paint flaking. Each use would cause flakes of paint to loosen and fall onto the food. Since I couldn't find out if the paint was lead based and since the kids weren't always conscientious about covering their food, I had to retire the microwave from use. I eventually purchased another brand of microwave, but discovered how difficult it is to find out if the Chinese manufacturer is using lead based paint.

Sharp Microwave Oven Model# R530E had for 3 years and now when you open the door the microwave 'starts'. It starts without time and also after the time session is completed. Unplugging worked at first to re-set, but no longer works. If we were not already older, we would be concerned for DIY Birthcontrol.... sorry, Idaho humor but funny.

On September 9,2010 my Sharp Carousel that I bought from QVC in 2007 caught on fire. The turn table had quit turning about a month earlier. I was popping popcorn and happened to be in the kitchen when it made a really loud pop. I thought the bag of popcorn exploded so I opened the door and it was on fire. It scared me to death. The noise was so loud when it popped. The inside was melted and black. I am disabled and don't have money to go out and buy a nice microwave to replace the one that caught on fire. I have gone to websites where others have had the same problem I have with the same type microwave. There should be a recall on these microwaves before someone's house burns down.

I was heating a cheese bagal and smoke started rooling out. I could not turn it off and took hold od it brought it out unplugged it. I turned all fans on and noticed I was having trouble breathing bad. I am on oxygen 24/7 this happened tonight...I don't know what to do. I know I will throw out the sharp microwave oven..I bought it atsears a few years back.

Sharp Carousel, Model 209K, caught on fire while baking a potato. The whole room filled with smoke. I reported the problem to Sharp.USA. The unit was 6 months old. I don't know who, but someone needs to check this Model out.