Sharp Microwave Reviews

You are even lucky to get a 1 star because you should have been rated zero if the option was available. I have bought over 8 Sharp microwaves for my restaurant in the last 3 years. It makes me mad that a manager named John will call and tell me that a product under warranty will not be honored because your technician determined that the microwave was not being maintained. The maintenance is just to clean the microwave up every day and just like that you've lost me and I now moving my business to Panasonic.

I’ve had the sharp carousel microwave for two years. The inside has rust and the paint on the door has bubbled, peeled and rusted. Poor quality. I have photos but, of course, they’re too big. Ridiculous. I hate throwing away hundreds of dollars on junk.

I have a 2007 Sharp Carousel and it still works fine. I am thinking I need to buy a new one because this can’t last much longer. 2007 must have been a good year. I don’t think I will be purchasing another Sharp after reading reviews on here.

Had less than year, 900w countertop, not a lot of use, turntable started being noisy, vibration. Google says motor for turntable bad. Called, she heard noise, it's less than year old, should send me new one. I'd send this back, but I'm to do all this other stuff before they decide, like recording of sound & copies of this & that. I'm from old school & think the old brands are good, times have changed, just toss it & buy another brand!

My drawer microwave door glass is discolored - looks like condensation. Sharp refuses to repair, claiming liquid must have spilled between the glass cover and the door panel, which is customer misuse. If it is even POSSIBLE for liquid to spill BEHIND the glass door of a DRAWER microwave, that is by definition a defect. The glass should be sealed to the door to prevent this. HORRIBLE CUSTOMER SERVICE. Only there to offer a "GREAT" and expensive insurance plan.

Decided to write this review as my 2007 Sharp microwave with the manufacturer's date stamped on the back just went out. Stopped tonight in the middle of heating a dinner plate and no longer comes on. Mine lasted 19 years through two houses and three kids with NO problems! Unbelievable... Kept it clean inside between use, let the vents remain unobstructed, and cosmetically, some of the surface color scraped off the push button to open the door. No doubt scuffed by the forks and spoons. Hands down the best in its class, but I doubt if any manufacturer makes them like that anymore. Will miss it. Shopping online now for a replacement.

Purchased a Sharp carousel microwave at Lowe's in June 2025. It is now March 2026 and the interior of the microwave is rusting. We only use it occasionally to reheat food. After a lot of wasted time with their customer service, their solution was to offer us a new microwave at a reduced price because interior rusting is not covered. This is ridiculous. A $300 microwave should not be rusting after 9 months minimal use. Don't purchase Sharp products. They are trash. I know I will not be buying Sharp products ever again.

This would have been too lengthy of a breakdown of my communications, concerns, lack of progress. One sided communications. Myself acting as a repair person per their instructions. Their refusal to send anyone out. And if they did, it would be at my cost of $350 dollars. They ran the clock out on my warranty. Finally agreed to send some one out. He replaced some parts, downloaded the app. On his phone, my husband's phone saw that it wouldn't download on mine. And still couldn't get it to work. Installing a separate Wi-Fi 2.4 having an extender. Install contacting alexa and downloading apps to run diagnostics. Borrowing neighbor's phone because minus two new to install there outdated app. Now my extended warranty is null and void. All because of their actions or lack of. So my recommendation to you is run. Do not buy a microwave oven door from Sharp. If you're lucky, it will last the one year and you'll have to replace it.

Terrible customer service. They have taken three weeks to get someone out and still nothing. The tech that is supposed to go out rates low on Google and Yelp and phone number is no longer in service. Off shore agents just talk in circles with ZERO solutions.

I called (12/22/25) Sharp customer service 1-800-237-4277 - for my OTR microwave/convection appliance (model #1874). The Open Button fell off. I wanted to know if there is a replacement part available - or would this really warrant a total unit replacement. Agent could only give me service numbers and could not answer this simple question. I don't fault the agent, but his training by Sharp. After a service call, I now understand this is a part that can be replaced. Had I done more research despite the lack of help/info from Sharp, I may have saved myself $200 (my error for not being more diligent). Received request to complete customer survey, but must create an account to do so; no thanks. One of the worst customer support I've had.