Sharp Microwave Reviews

My Sharp Carousel 900 watt countertop microwave finally bit the dust. I use it several times a day, every day. I purchased this product in November of 2006. I'm writing this review on August 28 2026. Got a few months short of 20 years daily service out of this product. You won't hear me complaining about Sharp. Went right over to Lowe's to buy another one.

Bought the first Sharp SMC1585KS micro-convection oven at Lowe's. This one locked the door when I first plugged it in and never unlocked it again. I tried all the child-lock settings, hard-rebooted the unit, nothing worked. Stayed locked. Took it back to the store for a refund. Ordered a second one, thinking the first one was a fluke but no, the housing vibrated and rattled so loud it scared us into shutting it down. Packed that piece of crap up and returned it also. Going to try the Panasonic next as it actually has good reviews.

PATHETIC! WASTE OF MONEY! Our microwave arrived with a broken plastic piece that controls the door opening. We had submit our registration and reached out for warranty help after our appliance store could not assist. Sharp fully denied our warranty request. The first time we tried to use it the door would not open and our plate and food was trapped inside! WORST CUSTOMER SERVICE EVER! Basically accused us of damaging it. Absolute joke!

The controller panel failed 1 ½ years after purchasing the microwave. The repair technician said the part was defective. Sharp told me the warranty had expired. I had to pay for the repair. A dissatisfied customer.

You are even lucky to get a 1 star because you should have been rated zero if the option was available. I have bought over 8 Sharp microwaves for my restaurant in the last 3 years. It makes me mad that a manager named John will call and tell me that a product under warranty will not be honored because your technician determined that the microwave was not being maintained. The maintenance is just to clean the microwave up every day and just like that you've lost me and I now moving my business to Panasonic.

I’ve had the sharp carousel microwave for two years. The inside has rust and the paint on the door has bubbled, peeled and rusted. Poor quality. I have photos but, of course, they’re too big. Ridiculous. I hate throwing away hundreds of dollars on junk.

I have a 2007 Sharp Carousel and it still works fine. I am thinking I need to buy a new one because this can’t last much longer. 2007 must have been a good year. I don’t think I will be purchasing another Sharp after reading reviews on here.

Had less than year, 900w countertop, not a lot of use, turntable started being noisy, vibration. Google says motor for turntable bad. Called, she heard noise, it's less than year old, should send me new one. I'd send this back, but I'm to do all this other stuff before they decide, like recording of sound & copies of this & that. I'm from old school & think the old brands are good, times have changed, just toss it & buy another brand!

My drawer microwave door glass is discolored - looks like condensation. Sharp refuses to repair, claiming liquid must have spilled between the glass cover and the door panel, which is customer misuse. If it is even POSSIBLE for liquid to spill BEHIND the glass door of a DRAWER microwave, that is by definition a defect. The glass should be sealed to the door to prevent this. HORRIBLE CUSTOMER SERVICE. Only there to offer a "GREAT" and expensive insurance plan.

Decided to write this review as my 2007 Sharp microwave with the manufacturer's date stamped on the back just went out. Stopped tonight in the middle of heating a dinner plate and no longer comes on. Mine lasted 19 years through two houses and three kids with NO problems! Unbelievable... Kept it clean inside between use, let the vents remain unobstructed, and cosmetically, some of the surface color scraped off the push button to open the door. No doubt scuffed by the forks and spoons. Hands down the best in its class, but I doubt if any manufacturer makes them like that anymore. Will miss it. Shopping online now for a replacement.

Purchased a Sharp carousel microwave at Lowe's in June 2025. It is now March 2026 and the interior of the microwave is rusting. We only use it occasionally to reheat food. After a lot of wasted time with their customer service, their solution was to offer us a new microwave at a reduced price because interior rusting is not covered. This is ridiculous. A $300 microwave should not be rusting after 9 months minimal use. Don't purchase Sharp products. They are trash. I know I will not be buying Sharp products ever again.

This would have been too lengthy of a breakdown of my communications, concerns, lack of progress. One sided communications. Myself acting as a repair person per their instructions. Their refusal to send anyone out. And if they did, it would be at my cost of $350 dollars. They ran the clock out on my warranty. Finally agreed to send some one out. He replaced some parts, downloaded the app. On his phone, my husband's phone saw that it wouldn't download on mine. And still couldn't get it to work. Installing a separate Wi-Fi 2.4 having an extender. Install contacting alexa and downloading apps to run diagnostics. Borrowing neighbor's phone because minus two new to install there outdated app. Now my extended warranty is null and void. All because of their actions or lack of. So my recommendation to you is run. Do not buy a microwave oven door from Sharp. If you're lucky, it will last the one year and you'll have to replace it.

Terrible customer service. They have taken three weeks to get someone out and still nothing. The tech that is supposed to go out rates low on Google and Yelp and phone number is no longer in service. Off shore agents just talk in circles with ZERO solutions.

I called (12/22/25) Sharp customer service 1-800-237-4277 - for my OTR microwave/convection appliance (model #1874). The Open Button fell off. I wanted to know if there is a replacement part available - or would this really warrant a total unit replacement. Agent could only give me service numbers and could not answer this simple question. I don't fault the agent, but his training by Sharp. After a service call, I now understand this is a part that can be replaced. Had I done more research despite the lack of help/info from Sharp, I may have saved myself $200 (my error for not being more diligent). Received request to complete customer survey, but must create an account to do so; no thanks. One of the worst customer support I've had.

My Sharp Microwave Carousel - SMC 1655BS Manu factured 2016, just went out. Sparks everywhere. I tried wiping down the metal plate inside, thinking maybe it was from something stuck on it, because otherwise I keep it very clean. It is about 8 years old. The performance was fine until now, of course I had hoped for longer -10-12 years. I had a Sharp before this one and liked it. I will probably buy another Sharp or an Insignia from Best Buy after reading a lot of reviews.

I purchased a new Sharp model smc0962ks Microwave for $99 from Lowes Home Improvement in Spring 2023. For two years there were no issues. The warranty is for one year. At almost the exact two year mark from the manufacturing date the microwave began to turn on and run spontaneously, and lost all keypad function. I am glad I work from home and discovered the issue as this is a big safety concern, aside from the malfunction. After researching this issue online I discovered that others encountered the same malfunction. I reached out to Sharp and to their credit they did not negate that there was a problem but their solution was to offer me another microwave at an expense to me of $74. I requested a repair but they refused. This is what they referred to as a "prorated" price.

DO NOT PURCHASE! I purchased a Sharp Drawer model MY (Manufacturing date Jan 2019). A replacement costs $1300. After 6 years the internal transformer quit working. Local appliance repair places will not repair MW's so I had to troubleshoot myself. Calling Sharp CS, I was directed to Sharps web page to order parts just to learn Sharp no longer replaced parts (just a webpage to order accessories). So a small priced part (transformer), according to Sharp, is reason to through MW in a landfill and spend $1300 on a replacement. What a racket. Attached are screenshots of Sharps so called "parts" webpage where you can expect no help or a response.

We just remodeled our kitchen. Everything down to the studs. Ended up going with a sharp microwave drawer. From day one we’ve had issues. Microwave cuts off all the time during heating process. They put the blame on the electrician who wired it (he wired the entire kitchen, no issues with any other appliances). Sharp customer service reps were unhelpful, literally reading off scripts in broken English. Basically telling me there is nothing they can do, even under warranty. Will never buy a Sharp Product again.

I purchased a Sharp commercial microwave. When I took the box and plugged it in, there were wires burning inside the microwave. I contacted customer service and they refused to help me. They have the nerve to tell me how to service after they sold me a defective wire, burning microwave and they refused to replace the warranty so my advice is to stay away from sharp products. They are frauds, and they do not honor their warranties. Paid $350 for this microwave and they’re telling me they’re not going to replace it or refund my money.

We purchased a draw. microwave & very shortly after the 3 year warranty was up it stopped heating, called Sharp many times & spent a great deal of time with them on the phone to find out the Megatron had warranty for 5 years. Another was sent but however the service technician that I had to hire said there were 2 other parts will also need to be placed. Sharp will not even send parts to you, it must be a technician. Sharp did not send other parts. I paid for technician to come again & replace Megatron. Sharp did not send other 2 parts. Microwave lasted 5 days before not heating again & now Sharp must talk to technician not me to get other parts at a cost for additional parts. I will have to pay another fee for technician to come again. 3rd time! Terrible Microwave! Something that cost $1500 should last longer & not be so complicated to get parts! Will never ever buy another Sharp appliance! And you should not either!

Bought a Sharp SMC1662DS Carousel Microwave and the wheel design is defective. The wheels shave off the plastic pegs and you end up with Plastic shavings in Microwave. Watch manufacturing date because mine was August 2023 and I Purchased only 6 months ago at Lowe's, Sharp will not warranty assembly ring because manufacturing date was Aug 2023. Unbelievable I would have to pay Sharp 45.00 for warranty and or 11.00 plus shipping to replace defective wheel assembly...to get another made exactly the same. See photos of plastic coming from wheels. Showed pic of box as well.

I purchased my Sharp countertop microwave. It's a 1.4 cu ft. microwave. I did buy it in 2019 and I am the only one using it. I was in my dining room and I heard a noise in my kitchen so I went in to look around and noticed that the glass door on my microwave had shattered. I wasn't using it at the time. I contacted Sharp to see if they will replace it or give me some type of credit towards a new one, but they denied my request since it is past the warranty. I know it's past the warranty, but I sure never expected that a glass door would shatter into a thousands pieces. I'm very disappointed and will now have to buy another microwave. I will not buy another Sharp and will be buying another brand.

We purchased the in drawer microwave and spent in excess of $1300 for it. After approximately 6 months after installation, the trim around the "Control panel" started to peel off. Although still under warranty, Sharp told us that cosmetic damage is not covered by their warranty. There was no damage done by us. The plastic strip is peeling off and looks bad. They will not do anything about it. This tells you what their warranty is worth! Nothing! I would definitely think twice before buying another Sharp product.

Bought a commercial microwave 5/10/21. 2 weeks later it completely died and we received a warranty replacement. Last month (Feb 2023) it stopped heating. We are out of the normal warranty but they have a 3yr warranty on the Magnetron... What a joke! Called Sharp and went through a half hour on the phone giving all the details of how everything works (lights, fan, etc) but nothing heats up and they created a case for me. An hour later later I get an email saying it's out of warranty. Another 30min to call in, verify my info and explain (again) it's the magnetron which IS covered under warranty.

We bought a Sharp microwave drawer. Brand new. $1300. From day one the auto close malfunctioned and instead of closing, the drawer would pop back out. Technician came to look at it. He said it would be a 3 hour repair and didn’t have tools necessary. I contacted sharp and told them we would rather replace it. They refused, stating warranty is only for parts and service. ON A BRAND NEW ITEM THAT'S BROKEN??? Will never buy their items again.

I purchased model # 1132 CS 8 months ago. The control panel is out. I contacted Lowe's and was told the 1 year is a manufacturer warranty. The number-1800BESHARP does not connect. I'm frustrated. I chose to go with a more expensive brand name in hopes of the product lasting longer. That doesn't seem to be the case. I'm highly disappointed in "customer service", or lack thereof.

We tried to live with it, turning off breaker to reset computer in appliance in hopes that would correct issue. That worked for a while, giving us another week or so, or several and then the panel was on the fritz again. They say warranty starts from purchase not from when we began using it, which was in October 2021. What?! It sat in our living room from July to October while kitchen was being remodeled. The product failed before year was out, control pad was completely on the fritz. Unit would turn on like Disney's fantasia microwave, without being instructed to do so. You'd close the drawer it would turn on. Open drawer it would turn on again. You'd push a button to get a certain power or time and no response. Very expensive microwave for such a short shelf life. We are very sorry we purchased.

We were excited to receive our new Sharp microwave drawer. Unfortunately, it arrived broken and we cannot reach anyone at Sharp to help us fix the problem. I've called daily for the last 4 days and have gotten one email with the message that the issue is "being reviewed". When I have connected to someone, it's been an operator in another country with a TERRIBLE phone connection or headset so scratchy, I can't hear/understand them. No matter because when I HAVE been able to talk to someone, they have no idea how to help or answer any of my questions, saying "Someone will get back to you" -- only to have me wait, never getting a call or an answer.

I do not have enough electrical power for the larger microwave that I would like to have as I cook a lot and could really benefit from a larger model. I am a senior citizen on a very fixed income and therefore cannot afford to have my home rewired at this particular time.

Microwave starts on its own and doesn’t shut off. Manufacturers was contacted about the defect and offered $40 off to buy another fire hazard instead of replacing the microwave. DON'T WASTE YOUR SAFETY.

I purchase this Sharp carousel microwave in 2019, yesterday popping popcorn, it have been making noise and sparks before but it stopped, I ignored it because it did not do it all the time. Yesterday popping popcorn there sparks, smoke, then fire in microwave. I am glad I was still in kitchen when it happened. Was it a recall on this model SMC1131C.

We just purchased this microwave and found that the instructions for setting the power level are incomplete. There is no mention that you have to set the cooking time before setting the power level. Otherwise, the microwave is great so far. It is attractive, is just the right size for the space in which it is used and cooks well. My mother had a Sharp microwave for over 25 years and it worked perfectly every time.

I bought this Carousel Microwave oven New in 1983. It has the Temp Probe/Sensor. Everything on it still works. I have changed the light bulb twice in it. The best appliance I ever bought. When I bought it I was just starting in the USAF. This microwave has stood up to numerous moves. I feel it deserves a craftsmanship award. If Sharp ever makes another one like this, I would love to have one.

When we moved to our new residence in 2010, we needed a microwave. I got in my car and drove to the closest department store, which happened to be Target, and they have one on a clearance sale; a Sharp 1200 watts microwave, Model No. R-520KS-T. I hesitated some before purchasing it because I was afraid it wouldn't last but we were in a budget and needed a microwave right away, so I took the chance and bought it. This was 10 years ago, and since then, it has worked without any issues. In 2018, my wife and I decided to upgrade all our kitchen appliances, including the microwave.

I had a Sharp Microwave for years. Recently bought a new one 05/2020 and when I took out of the box and plugged in the light did not work, bought it from Best Buy during our Pandemic. Was told by Best Buy to bring it back in to be serviced, I kept it and dealt with the light not working. Then 3 months ago the plastic is coming away from the microwave just pulling back away near the handle. I was told by Sharp nothing they could do. Not under warranty. I have to throw this new microwave in the trash because no one can help me and someone in my family will be cut by this piece protruding plastic/metal. I will never ever buy Sharp again. It is not what it use to be. Buyers beware!

Purchased the Sharp microwave oven over 15 years ago. It has a turntable with glass plater. Fits on top of my small cabinet in the kitchen. I have used this oven every day that I have owned it. Three levels to cook, has specialty buttons (melt, soften, thaw, popcorn)....you get the idea. This machine is good sized, although I haven't cooked anything large in it. Just two of us. I never expected it to last this long, but it is still going strong with no problems ever. If I ever have to replace, it will be with another Sharp.

Sharp microwave carousels last usually at least 10 years and they heat evenly and good. All the microwave manufacturers need to add welded handles like a lunch box type to the tops of the microwaves to make it easier to carry and I hate having to touch the metal on the bottom of the microwave. I have used other brands at work and college etc and I don't think sharp is the best one and I will be looking for one that is easier to move around.

In 2009 I bought a 1100 watt Carousel SHARP. It has been all they advertised, faultless operation. On a scale of 1-10 this is a 10. I have 3 daughters & all have gone thru at least 2 micro's in same time period. Make sure you buy at least 1100 watt which is a larger sized, the smaller units will not do the job & make sure it's a SHARP Carousel (rotating plate). When this one quits, it will be another SHARP!!

This carousel-style microwave oven is very easy to use, very user friendly. The amount of time recommended for reheating food is a little off - for example, if you go by the setting for 1 serving of soup, the food could be way overheated. The same is true for pizza. You really have to keep an eye on it. We’ve had this microwave for a number of years, and it’s held out pretty well.

This is the best microwave I've owned to date. All the auto controls function as they should as described in the instruction booklet. Very easy to operate, low noise. Carousel is easy to clean. Just the right size and looks good, fits on the kitchen counter under the cabinets. Didn't overpower the electrical system as I can use the coffee maker and toaster all at the same time.