What is the difference between ServicePlus Home Warranty and 2-10 Home Buyers Warranty?
ServicePlus Home Warranty and 2-10 Home Buyers Warranty both offer coverage for home systems and appliances. Homeowners can choose from different plan levels and add on optional coverages to customize their protection. This article examines both companies side by side so you can make an informed decision when purchasing a home warranty.
Cost
Monthly premium cost
$53.67 to $60.33
$18 to $67.79
Average cost for combo plan
$56.17 (Platinum)
$51 (Complete Home plan)
Annual premium cost
$569 to $649
$264 to $720
Service call fee
$75
$65, $85 or $100
Discounts available
2 months free and limited roof coverage with annual payment
Save $5 a month with auto-renewal discount
$53.67 to $60.33
$56.17 (Platinum)
$569 to $649
$75
2 months free and limited roof coverage with annual payment
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information accurate as of publishing.
ServicePlus Home Warranty
ServicePlus Home Warranty claims can be filed over the phone or online. The company doesn’t limit the number of service calls you can make, but as is typical of home warranty contracts, there are dollar limits on coverages. Its home warranty plans aren't available in California or Nevada.
ServicePlus Home Warranty plans
ServicePlus Home Warranty has two main plans. If something you need covered isn’t included in one of these plans, there are over 15 add-on options. The company charges a $75 service call fee.
Gold plan: The Gold plan covers a number of systems and appliances. It includes coverage for:
Plumbing system
Plumbing stoppage
Water heater
Whirlpool bathtub
Electrical system
Oven, range and stove
Cooktop
Sump pump
Built-in microwave
Dishwasher
Garbage disposal
Trash compactor
Ductwork
Garage door opener
Ceiling and exhaust fans
Platinum: The Platinum plan includes everything that’s covered in the Gold plan and adds coverage for:
Air conditioning system
Heating system
Washer
Dryer
Refrigerator
Optional: Over 15 optional coverages are available from ServicePlus Home Warranty, including:
Pool/spa
Additional spa
Limited roof leak
Central vacuum
Sump pump
Well pump
Septic system
Septic pumping
Second refrigerator
Stand-alone freezer
Water softener
Refrigerator ice maker
Free-standing ice maker
Additional air conditioning system
Additional heating system
Additional water heater
Additional garage door opener
What ServicePlus Home Warranty customers say
ServicePlus Home Warranty has more than 500 reviews on ConsumerAffairs. Customers have found the service representatives to be helpful and the costs reasonable. Criticism from reviewers touches on slow response times and unsatisfactory claim settlements. Ultimately, reviews of ServicePlus Home Warranty are mixed, but there are more positive customer reviews than negative.
The guy that I worked with was real nice. He gave me several different options and let me decide which one I want to go with. He explained everything to me and sent me an email. It had in it exactly what he told me was gonna be in it. Then I checked up the reviews on my own and they had some good reviews. So I'm pretty well-satisfied.”
2-10 Home Buyers Warranty offers homeowners protection backed by more than 40 years of experience. Homeowners can choose to pay for their warranty monthly or annually and choose from different service call fee options. 2-10 Home Buyers Warranty offers its plans in 29 states.
2-10 Home Buyers Warranty plans
2-10 HBW plans start as low as $18 per month. The company states that in general, 2-10 HBW plans cost from about $200 to $800 per year. Your preferences for payment schedule, service fees and additional options can raise or lower costs.
There are three main plans to choose from, plus a number of add-on options to customize your package.
Simply Kitchen: This plan covers important kitchen appliances, including:
Built-in microwave
Dishwasher
Range
Oven
Cooktop
Refrigerator
Complete Home: This plan includes all the appliances covered in the kitchen plan, plus systems including:
Heating
Cooling
Plumbing
Electrical
Pinnacle Home: This is the most comprehensive plan 2-10 offers. It covers everything in the previous plans, plus:
Appliance handles, hinges, dials, knobs, clocks and more
Crane cost and haul-away/disposal fees for heating and cooling systems
Heating and cooling filters
Refrigerant recovery and recharge
Electrical cutoff switches
Faucets and handles
Showerheads and tub spouts
Haul-away/disposal fees for plumbing and electrical systems
Burglar and fire alarm systems
Attic and bathroom exhaust fans
Additional options:
Supreme package (a combo of add-ons)
Washer and dryer
Luxury package (increases dollar limits to $5,000 for appliances, heating and cooling)
Plumbing and electrical
HVAC surplus (coverage for additional HVAC systems)
Garage door opener
Additional refrigeration
Extended pipe leak
Pool and spa equipment
Preseason HVAC tuneup
Roof leak
Septic system
Water softener
Well pump
What 2-10 Home Buyers Warranty customers say
2-10 Home Buyers Warranty has over 350 reviews on ConsumerAffairs. Customers like that the customer service team is responsive and the claims process is simple. Some customer criticisms include difficulty getting hold of a representative and the company not having technicians available in a customer’s area. Overall, the company has a roughly equal mix of positive and negative reviews.
I'm happy with 2-10. They were more responsive than the previous company that we were with. We had a water leak and they responded right away. They got the name of a contractor for us right away too. When the contractor didn't respond, we reached out to 2-10 and they kinda got on them rather quickly and said, ‘Hey, you better follow these clients back.’ They did within a couple hours on that time. They’re an advocate which is nice.”
Bottom line: ServicePlus Home Warranty or 2-10 Home Buyers Warranty?
ServicePlus Home Warranty and 2-10 Home Buyers Warranty provide homeowners financial security with warranty coverage for home systems and appliances. Both companies offer multiple plans that you can customize with add-on coverages.
ServicePlus Home Warranty is best for customers who are looking for comprehensive coverage. The company offers two plans, each of which covers a number of essential systems and appliances. If either plan is lacking what you need, there are a number of optional coverage choices you can consider.
2-10 Home Buyers Warranty is best for customers who want simple coverage. The company offers plans with basic kitchen appliance coverage, common appliance and system coverage and more complete coverage.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
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