ServicePlus Home Warranty vs. 2-10 Home Buyers Warranty
What is the difference between ServicePlus Home Warranty and 2-10 Home Buyers Warranty?
ServicePlus Home Warranty and 2-10 Home Buyers Warranty both offer coverage for home systems and appliances. Homeowners can choose from different plan levels and add on optional coverages to customize their protection. This article examines both companies side by side so you can make an informed decision when purchasing a home warranty.
Cost
 |  | |
| Monthly premium cost | $53.67 to $60.33 | $18 to $67.79 |
| Average cost for combo plan | $56.17 (Platinum) | $51 (Complete Home plan) |
| Annual premium cost | $569 to $649 | $264 to $720 |
| Service call fee | $75 | $65, $85 or $100 |
| Discounts available | 2 months free and limited roof coverage with annual payment | Save $5 a month with auto-renewal discount |
| $53.67 to $60.33 | $56.17 (Platinum) | $569 to $649 | $75 | 2 months free and limited roof coverage with annual payment |
| $18 to $67.79 | $51 (Complete Home plan) | $264 to $720 | $65, $85 or $100 | Save $5 a month with auto-renewal discount |
Plans
| | |
| Plans available | Gold, Platinum | Simply Kitchen, Complete Home, Pinnacle Home |
| Covered systems | 9 | 8 |
| Covered appliances | 7 | 5 |
| Combo plan covered items | 16 | 13 |
| Service recall period | 30 days | Not listed |
| Availability | 43 states | 29 states |
| Gold, Platinum | 9 | 7 | 16 | 30 days | 43 states |
| Simply Kitchen, Complete Home, Pinnacle Home | 8 | 5 | 13 | Not listed | 29 states |
Appliances coverage
| | |
| Built-in food centers | — | — |
| Built-in microwaves | ||
| Clothes dryers | Add-on | |
| Clothes washers | Add-on | |
| Dishwashers | ||
| Ice maker | Add-on | |
| Instant hot/cold water dispensers | — | — |
| Ranges, ovens and cooktops | ||
| Refrigerators | ||
| Trash compactors | — | |
| Water sensors | — | — |
| Whirlpool bathtub | — |
| — | Add-on | — | — | ||||||||
| — | Add-on | Add-on | — | — | — | — |
Systems coverage
| | |
| Air conditioning | ||
| Ceiling fans | — | |
| Central vacuums | Add-on | — |
| Doorbells | — | |
| Ductwork | ||
| Electrical | ||
| Garage door openers | — | |
| Garbage disposals | — | |
| Heating | ||
| Plumbing | ||
| Smoke detectors | — | — |
| Water heaters |
| Add-on | — | — | |||||||||
| — | — | — | — | — |
Other coverage
| | |
| Guest unit | — | — |
| Pools | Add-on | Add-on |
| Roof leak repairs | Add-on | Add-on |
| Second refrigerator | Add-on | Add-on |
| Septic pump | Add-on | Septic system add-on |
| Spas | Add-on | Add-on |
| Stand-alone freezer | Add-on | Add-on |
| Well pump | — | Add-on |
| — | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on | — |
| — | Add-on | Add-on | Add-on | Septic system add-on | Add-on | Add-on | Add-on |
Reputation on ConsumerAffairs
| | |
| Overall star rating | 3.3 | 3.1 |
| Verified customer reviews | Read reviews | Read reviews |
| 3.3 | Read reviews |
| 3.1 | Read reviews |
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information accurate as of publishing.
ServicePlus Home Warranty
ServicePlus Home Warranty claims can be filed over the phone or online. The company doesn’t limit the number of service calls you can make, but as is typical of home warranty contracts, there are dollar limits on coverages. Its home warranty plans aren't available in California or Nevada.
ServicePlus Home Warranty plans
ServicePlus Home Warranty has two main plans. If something you need covered isn’t included in one of these plans, there are over 15 add-on options. The company charges a $75 service call fee.
- Gold plan: The Gold plan covers a number of systems and appliances. It includes coverage for:
- Plumbing system
- Plumbing stoppage
- Water heater
- Whirlpool bathtub
- Electrical system
- Oven, range and stove
- Cooktop
- Sump pump
- Built-in microwave
- Dishwasher
- Garbage disposal
- Trash compactor
- Ductwork
- Garage door opener
- Ceiling and exhaust fans
- Platinum: The Platinum plan includes everything that’s covered in the Gold plan and adds coverage for:
- Air conditioning system
- Heating system
- Washer
- Dryer
- Refrigerator
- Optional: Over 15 optional coverages are available from ServicePlus Home Warranty, including:
- Pool/spa
- Additional spa
- Limited roof leak
- Central vacuum
- Sump pump
- Well pump
- Septic system
- Septic pumping
- Second refrigerator
- Stand-alone freezer
- Water softener
- Refrigerator ice maker
- Free-standing ice maker
- Additional air conditioning system
- Additional heating system
- Additional water heater
- Additional garage door opener
What ServicePlus Home Warranty customers say
ServicePlus Home Warranty has more than 500 reviews on ConsumerAffairs. Customers have found the service representatives to be helpful and the costs reasonable. Criticism from reviewers touches on slow response times and unsatisfactory claim settlements. Ultimately, reviews of ServicePlus Home Warranty are mixed, but there are more positive customer reviews than negative.
The guy that I worked with was real nice. He gave me several different options and let me decide which one I want to go with. He explained everything to me and sent me an email. It had in it exactly what he told me was gonna be in it. Then I checked up the reviews on my own and they had some good reviews. So I'm pretty well-satisfied.”
– Janet of Richmond, VA
2-10 Home Buyers Warranty
2-10 Home Buyers Warranty offers homeowners protection backed by more than 40 years of experience. Homeowners can choose to pay for their warranty monthly or annually and choose from different service call fee options. 2-10 Home Buyers Warranty offers its plans in 29 states.
2-10 Home Buyers Warranty plans
2-10 HBW plans start as low as $18 per month. The company states that in general, 2-10 HBW plans cost from about $200 to $800 per year. Your preferences for payment schedule, service fees and additional options can raise or lower costs.
There are three main plans to choose from, plus a number of add-on options to customize your package.
- Simply Kitchen: This plan covers important kitchen appliances, including:
- Built-in microwave
- Dishwasher
- Range
- Oven
- Cooktop
- Refrigerator
- Complete Home: This plan includes all the appliances covered in the kitchen plan, plus systems including:
- Heating
- Cooling
- Plumbing
- Electrical
- Pinnacle Home: This is the most comprehensive plan 2-10 offers. It covers everything in the previous plans, plus:
- Appliance handles, hinges, dials, knobs, clocks and more
- Crane cost and haul-away/disposal fees for heating and cooling systems
- Heating and cooling filters
- Refrigerant recovery and recharge
- Electrical cutoff switches
- Faucets and handles
- Showerheads and tub spouts
- Haul-away/disposal fees for plumbing and electrical systems
- Burglar and fire alarm systems
- Attic and bathroom exhaust fans
- Additional options:
- Supreme package (a combo of add-ons)
- Washer and dryer
- Luxury package (increases dollar limits to $5,000 for appliances, heating and cooling)
- Plumbing and electrical
- HVAC surplus (coverage for additional HVAC systems)
- Garage door opener
- Additional refrigeration
- Extended pipe leak
- Pool and spa equipment
- Preseason HVAC tuneup
- Roof leak
- Septic system
- Water softener
- Well pump
What 2-10 Home Buyers Warranty customers say
2-10 Home Buyers Warranty has over 350 reviews on ConsumerAffairs. Customers like that the customer service team is responsive and the claims process is simple. Some customer criticisms include difficulty getting hold of a representative and the company not having technicians available in a customer’s area. Overall, the company has a roughly equal mix of positive and negative reviews.
I'm happy with 2-10. They were more responsive than the previous company that we were with. We had a water leak and they responded right away. They got the name of a contractor for us right away too. When the contractor didn't respond, we reached out to 2-10 and they kinda got on them rather quickly and said, ‘Hey, you better follow these clients back.’ They did within a couple hours on that time. They’re an advocate which is nice.”
– Rachel of Raleigh, NC
Bottom line: ServicePlus Home Warranty or 2-10 Home Buyers Warranty?
ServicePlus Home Warranty and 2-10 Home Buyers Warranty provide homeowners financial security with warranty coverage for home systems and appliances. Both companies offer multiple plans that you can customize with add-on coverages.
- ServicePlus Home Warranty is best for customers who are looking for comprehensive coverage. The company offers two plans, each of which covers a number of essential systems and appliances. If either plan is lacking what you need, there are a number of optional coverage choices you can consider.
- 2-10 Home Buyers Warranty is best for customers who want simple coverage. The company offers plans with basic kitchen appliance coverage, common appliance and system coverage and more complete coverage.
