Samsung Dishwasher Reviews

Don't purchase one! We purchased a DW80F600UTS/AA in December of 2013. It was installed in January of 2014. We only used it for 4 months then left for our summer home. Back 6 months later and started having problems with the machine draining. Adjusting the drain hose brought temporary relief, now every time we turn it on it drains only, then the Delicate light flashes. (We never put it on delicate). Repairman here today and said we needed to change out 3 parts including a leak sensor. We called the Samsung to see if they would help us on this $350 estimate for repairs and their answer was "no". They just kept saying over and over that we were out of warranty. What a joke! I'd rather take the $350 and purchase a higher rated machine. Why throw good money after bad?

I purchased a Samsung dishwasher in Jan 2014 model #DW80F600UTB/Aa - Do not buy this!!! First off it never dried the dishes then approx 6 month later it would stop in mid cycle blinking lights on panel. After a long hard researching & calling Samsung I was told the issue was the turbidity sensor, I replaced that & it worked for about 3 months. Then it started the same thing, now I am told it's the main control panel.. (no I did not get extended warranty). I just got that part but unfortunately the part was bad so I have to send it back for a new one. The bottom line - do not buy this dishwasher. It's horrible. You should stick with G.E. - at least they stand behind their products.

Model #DW80H - Since day one it has not cleaned the dishes. Until the first service call it leaked out of the left side. That got fixed by replacing the lower wand however there was no improvement in cleaning the dishes. Fourth visit replaced the upper wand and no improvement whatsoever. Sent pictures of inside of unit after a cycle and am now waiting for a reply from a special agent from Samsung to get back to me. Will keep you posted but I think you know where this is going...

I brought a Samsung kitchen package at Best Buy. I have had countless problems with the Dishwasher, many of which have been previously written - doesn't wash the dishes, horrible smell (and I wipe my dishwasher interior door after each use), then when I tried to use it all of sudden lights are flashing and it doesn't drain. First repair said that Best Buy installed incorrectly, fixed that and then the door wouldn't open properly. Tried to use again, same issue with lights flashing and it moves to delicate and doesn't drain again. New repairman came out and said he's NEVER seen a controller board go in a dishwasher cost of the board is $190.00 + installation. Never buying a Samsung kitchen appliance again. Samsung you should stick to TV's and cell phones.

Bought a Samsung dishwasher, model 80F600UTS. I have had nothing but trouble with it. The first thing was a sensor for hot water that broke. The repairman knew what was wrong but had to go through the Samsung hoops before he was allowed to order the correct part. This was several weeks and six repair visits later. I was fortunate it was still under warranty. It broke again, it is about one and a half years old. The same sensor board broke, but for water level. O, that was replaced, now out of warranty.

Top rack not getting clean even though dishwasher is fairly new. Disassembled the whole thing and had repair guy in who was clueless as to how to fix it. So frustrating. If anyone knows how to fix it, pls let me know.

Bought a Samsung dishwasher from Best Buy and had installed late Jan 2014. Once installed had service come out to the house FOUR (4) times to repair. Would just stop working. It never cleaned that well. Glasses always came out dirty. So here we are AGAIN, the dishwasher has stopped working but because we are now over a year they say our warranty is out and refuse to fix it. If you buy a brand new product and within the first year need service 4 times, don't you think there is an issue? And it's convenient that the last time they came out they said if we needed service again they would just replace it... It's pathetic Samsung does not stand behind their products. But I guess they really don't want to because it's crap. And in my opinion, my warranty should've started over every time they had to come out and repair it.

We purchased the Samsung Dishwasher to match our other Samsung appliances, both of which we have never had an issue with. The washer has broken once on month for the year we have had it. We have had innumerable service calls. They have replaced the "main board" twice. Everything from the pump to the latch have been replaced. Multiple error codes, the machine never works. We are always hand washing dishes, either because we are waiting in service, or if the machine is working you have to wash them before you put them in the dishwasher, per our service man, our dishes were too dirty. Or you have to wash them when they come out of the dishwasher because they are dirtier than they were when you put them in.

Our new Samsung appliances were installed in mid February. I immediately noticed that my WaterWall dishwasher was hard to load. Prongs are short and awkward. Glasses fall over. It didn't wash dishes as well as my $500 old Whirlpool. I paid almost a grand for this one in hopes of some kind of dish washing miracle. Now it has a leak one month later. Glad I have tile flooring instead of wood. I have called Lowe’s to see what to do. Haven't heard back yet. From reading other reviews, it looks like I am not fooling with this, yet I am going to return all my Samsung appliances. My mother told me to buy Whirlpool. I should have listened.

We bought a Samsung dishwasher in Sept 2014 and it broke in Jan 2015 only after a use of five months. The customer service took so long to come. Finally they came and replaced a part. The only thing happened was the change of error. It didn't fix the machine. Then after a long effort they came and took the dishwasher and never came back. It's already more than three weeks and people around me are telling me it's never coming back. It was a complete waste of money. It's still under warranty.

DW80F800UWS - Do not buy!! Junk. Lasted 11 months and broke. Need software update and an updated part. Took almost 2 weeks to come out and fix. 2 months later broke again, new problem. Now I have to wait another week for extended warranty to come out. Also inside was covered in a white residue. Samsung tech stated it was due to soap...dishwasher soap not good for a dishwasher! Says they only recommend finish but it says that nowhere in any Samsung paperwork. Again it's junk, save time and money!!!

Purchased washer (Model dw80f600uts) as part of a new kitchen package in May of 2014. From the beginning the unit never cleaned the dishes well, always left food particles caked on to the dishes. After a few weeks it also started to smell. About 2 months after installation started to have problems with soap not dissolving. After a lengthy complaint to Leon's I was able to get a technician. He put in a new soap dispenser and advised me to run the hot water before running the dishwasher. This seemed to help, but the dishwasher still did a poor job cleaning.

Samsung has a design flaw and all of their 7933 model dishwashers. They refuse to acknowledge that there is a problem. The top basket and spray arm assembly inserts into the bank of the dishwasher to get water. The rubber washer rubs against a hard plastic jet. It rubs until it’s worn out. The basket will push away from the nozzle and the water will not ever get to the spray arm. Hundreds of thousands of units are designed to fail and consumers will think they are not using the right detergent or rinse aid or some suchlike thing. The glasses on the top rack do not get clean because no water sprays to wash them. Samsung refuses to even admit there may be a problem. I know, I've spent 4 hours on the phone.

DMT300RFW - I purchased this dishwasher in May 2013. In the time since then, it has been inoperable for about 20% of the time. It kept giving heat sensor errors. After three heaters replaced and one harness, I am now being told that they can't fix it. Really a bad product.

I bought a full appliance set from electronic express here in Nashville. I bought refrigerator, range, dishwasher and over the range microwave. I spent about $5,0000.00. The microwave right after working one year it just quit working. I called Samsung they sent a tech and he fixed it. After 3 months the dishwasher never clean right. We started cleaning the dishes before we put them in the dishwasher, but finally it quit working - even the dishwasher detergent was left on the dish. I called Samsung and they said it is over a year and warranty expired. So I am out of luck.

1000. Dishwasher has stopped working 2 times in a year. The first customer service call last March 2014 went ok. However now my dishwasher and hasn't worked for 2 weeks. Service quick makes appt and doesn't show, shows and doesn't have the parts. Horrible place. Never buying Samsung again.

Like all the other complaints I've read. I have a Lemon in a Samsung dishwasher model #DW80F600UTSAA installed Jan 2014. It has had numerous lights come on with different problems. Now it's out of warranty. Home Depot has told me they will get the parts covered but I will have to pay the labor of $190. The dishwater is not worth it. I'll use the $190 toward another dishwater. I'll never again buy a Samsung product.

I bought a Samsung dishwasher (DMT800RHS) because I thought it would last for at least nine years (the average dishwasher LASTS 9 YEARS). It's only my husband and I at home... we use it once every 2-3 days. After 2.5 years we start noticing food left on the dishes. A week later, it's not even spraying dishes. Turns out it's the motor. We spent $150 to find out that it would cost another $450 to fix. DON'T BUY SAMSUNG APPLIANCES. I'm going to buy an LG because at least they warrant their dishwasher motors for 10 years.

DW80H993 - The led light blinks. Called Conn's where we purchased it and they sent out a technician. Well, today 3/10/2015 it still blinks...... This is the 3rd time!!!! I've had to call for the same problem. Now they are ordering other parts, 3-5 day wait, again. Seems like it would be replaced. No more Samsung products for me. They know they have a problem, but refuse to replace it. It's been down more than it's been used. Order more parts.....that's the way to satisfy the customer!!!!!! Order more parts, that's exactly what the customer wants to hear!!!!

Purchase a Samsung dish washer from Lowes, 3 April 2013. As of yesterday it stopped working. Will never buy nothing. I mean nothing made by Samsung.

Same experience as those described. Dishwasher does not clean dishes, smells and does not dry. Thought we had a problem with hard water but after reading reviews, looks like it is not the water. Purchased in May of 2013. Bought Samsung kitchen package and washer and dryer. Also having issues with dryer working properly. Only dries clothes on timed dry.

I am unhappy and very disappointed in our new dishwasher, delivered almost two months ago. I would not recommend this product to anyone! Not one load has come back totally clean! We were told to rinse of dishes and use a bleach based detergent and use a rinse aid. We do that! Residue still appears in glasses, bowls, etc. The rack is awkward and hard to fit dishes in, glasses tend to fall over. Never had this problem before. We were told Samsung was a good product when we were looking at refrigerators, stoves, etc. We bought all appliances to match. What a joke this dishwasher has been. Would like to get a new one! Our old Kenmore worked perfect but it was white, switched to stainless steel. Stainless steel gets dirty fast. Thought it wouldn't bug me to wipe it down. Ugh! What a pain! Wish we would of went with the smudge proof Frigidaire offered.

I have had issues with the dishwasher from the date of installation. I was not informed when I purchased the dishwasher that it did not have an element to dry the dishwasher. It has a fan that air dries the dishwasher. Your hot water must be turned up all the way to create enough steam to dry the dishes and then when it cycles to leave the door open. This does not seem energy efficient to me. I had a service call prior to the warranty ending due to not cycling, nor the soap dispenser not opening and the repairman was able to fix the dishwasher under warranty. Now the dishwasher is doing the same thing.

Samsung dishwasher had the following problems: complete kitchen flood despite safety feature. :( Error code OE fixed with parts replacement 4 times. Glad I bought a 4 year warranty!!! After 3 years, the warranty company has spent over $800 fixing this lemon and is now giving me back the money for a new machine! It is a Piece of **!!!!

Ever seen the movie Office Space? Remember the copy machine scene when it is beaten with a baseball bat? That is what is going to happen to my samsung dishwasher. Bought dishwasher because of heated dry cycle and storm wash feature. All was well once we found out the best detergent to use. 11 months later, a leak was detected and dishwasher will not run anymore (although the pump runs continuously when a leak error code is generated... must disconnect power). 3 service calls later with 5 missed appointments and they cannot fix it.

It leaks, and Samsung is refusing to replace it. Don't believe their warranties, they will try their hardest to get out of actually doing anything. It failed with a LE code and a puddle of water. We called the same day, and the earliest the Samsung-contracted repair tech could come was a week later. Samsung doesn't contract with a real repair company, it's something called "General Appliance and Insurance Service". The tech showed up with no parts and almost no tools, and in a tiny car that couldn't haul a dishwasher. He pronounced that while he could see evidence of water (dried soap residue), he didn't see any water, so there was nothing he could do. Never mind that we live in a desert and it had been a week since it leaked.

My Samsung dishwasher breaks all the time and never cleans the dishes. Don't buy anything from Samsung. With that many complaints we should file an action class law suit.

Within 4 months, Samsung Dishwasher was showing LE code and making weird loud noises. Several calls and 3 service visits later, the company said they can't take the unit out so they can't check or repair it. It is a shame that I get no response from a company like Samsung. Never buy an appliance from Samsung again, only because their customer service is useless!

We have had the Samsung dishwasher about 4 years and this is the 4th time we have had the same trouble. The machine comes on and then you can hear the water going to the washer and then you hear it pumping out. Then the lights come on indicating low water level. According to the owner manual the first it happen it was still in warranty. The repairman came out and replaces a sensor box on the side of the washer. The second time it happen about a year later my husband took the sensor box off and replaced it. It wasn't under warranty. We can't afford to call the repairman.

Two years after purchasing the dishwasher at Best Buy it stopped running with "lE" error. Set up a repair with Samsung but their local repair (Lake Electronics) did not have the insurance required by my condo. Then called another repair service and was told they had stopped repairing Samsung appliances because it was too difficult to work with the company. A third company diagnosed a broken temperature sensor, apparently a common problem The parts had to be ordered. It has been two weeks and they are not here and no information on when the repairs will occur.

I work for a Big Box Home Improvement Store. A customer purchased a Samsung dishwasher from our store with installation. Our installers installed the dishwasher on Christmas Eve, 2014. On December 26, the customer called and said the dishwasher was not rinsing the dishes. The dishes had a soap film, food particles and spots on them. The dishes were a mess. Our installer went to her house to see if it had anything to do with the install. No, the dishwasher was installed correctly.

DW80F600UTS - Bought this visually nice looking dishwasher from Best Buy and after 14 months it started getting a High Temp Heating Error. It makes the unit totally inoperable. It won't even do a forced drain cycle. Multiple attempts at de-energizing and resetting the stupid computer control pad has no effect. The unit would go immediately to FAULT and keep blinking the fault. Best Buy would not help and Samsung Customer Service DOES NOT EXIST. Keep getting message of "Sorry we are are experiencing high call volume.... please wait." The phone rings once and you get hung up on. I am infuriated. Never ever will deal with Samsung again.

From the day it was installed about a year ago, it leaks badly under the door during the first cycle. It never cleans the dishes well and always leaves funk all over for me to scrape off after. I might as well hand wash! Now the unit will not complete cycle. I have taken it apart a zillion times to clean and inspect. What a piece of **. Locally we have a tire store called Discount Tire. In their TV ad they show a little old lady throwing a tire through their front window and the ad says "if you're not satisfied.... bring it back." I wonder what it would sound like when I throw this dishwasher through Lowe's front window?

No different than anyone else. For half the price I paid, they can repair it...again and again and again. This is not Samsung's fault. I was too trusting and did not check the negative reviews. It appears that 90 percent purchased were no good. That's what I get for buying junk.

I've had my dishwasher for a year and a half and it's been repaired 5 times. It was just repaired 2 days ago and it's not working again. They replaced the motor twice. Because of design problems, it is sensitive to temperature changes. My dishwasher is on an outside wall and when it's cold out, it is nothing but a nightmare. I will not ever buy another Samsung appliance period!

As an appliance repair tech, I can assure you that Samsung dishwashers are the worst of the worst. If you take your Samsung dishwasher back to the place of purchase and complain loudly enough, many retailers will refund the purchase price. One can only assume that they are aware that these things are duds.

Samsung Dishwashers 5E Drain Code Error Flashing Delicate Light Applies to many models. After much research, this helped me. Dishwasher went through all cycles but stopped after trying to drain flashing delicate light. Check the drain line and sink drain for plugging and kinks. Make sure the drain pump is working and not noisy. If it is check the motor resistance with a meter replace if needed from underneath the unit Part # DD32-00005A.

The dishwasher spontaneously started beeping and flashing "LE" code. Drain motor runs for about 10 mins, then shuts off but the LE code continues to blink. The manual says to turn off the circuit breaker and call for service. I'll call on Monday and see what they say. I read on this site that others are having the same issue.

Bought in August 2014 with an extended warranty. Have had electronics replaced. Now it leaks. Samsung does not want to repair the unit but for ME to return it to the store for a credit or get another machine and take it home and install myself. This I cannot do. After 1 1/2 hrs on the phone, 2 representatives of Samsung hanging up on me, I have gotten one of them to agree to honoring the warranty and repairing my dishwasher. The condition is that I have to photograph my receipt and e-mail it to them. Now I have to figure out how to do that.

Bought my Samsung dishwasher from HH Gregg. It started getting the LE code after 2 months. The first time the repair company came out they played dumb and said it was probably just because the top drawer wasn't pushed in all the way. Got the same code (and water everywhere) a week later. I have a video, but unfortunately I can't upload it here. I'm certain there will be a class action suit for this piece of garbage. I don't understand how Samsung could have such a lack of testing and quality control on this appliance. I was starting to call myself a Samsung fan boy until this...

DW80F600UTS/AS - Worst consumer experience in my life. Unit failed last month of warranty. Door latch defective, sensor controlling cycles defective. Did not go through cycle, dishes dirty and not dry. 3 visits from authorized repair, 2 after warranty expired. Repairman installed new "improved" sensor. Finally agreed to refund, but now claimed unit had to be depreciated. Then came the totally outrageous part: to get refund, consumer must cut power cord purchased separately with the unit (no refund for that), take a picture of cut cord. Then, consumer must remove decal attached to door, affix it to refund request, and send it to company. Decal could not be removed - took a photo of it next to cord. Not enough! Told to use a straight razor, no exceptions! It still doesn't come off.

Dishwasher Model# DW80F600UTS/A. S/N B00AG9MD914188D. 4th repair ticket # **. We purchased a complete kitchen suite from Home Depot In Canton Ohio on 11/20/2013. They were delivered on black Friday and in the 13 months of owning this pile of appliance chunk I have lost 6 days of work, almost 8. Those lost wages could have gone to the purchase of a new dishwasher, not to mention dealing with the inabilities of Samsung Customer Service that couldn't seem to remember me and the same error 4 times (flashing delicate light). Of course they replace the parts, chasing an error that isn't in their manual because it's an error that proves this unit is a lemon and they know it but they string you along telling you to unplug the unit for a couple of minutes and then plugging it in.

We paid almost $700.00 for this dw80f600uts dishwasher, first trouble within 6 months of installation. We contacted Samsung. We basically got the run-around until the dishwasher was out of warranty. They told us they would send a technician but we were never contacted back. We have an extremely busy schedule and I cannot afford to take a day off work so someone can look at my dishwasher. This dishwasher was one of the more expensive dishwashers when we purchased it. We were told it was extremely high quality, better than BOSCH which was in the same price range. We had a Bosch at our old home. It lasted 6 years (may still be running today?) without a problem.

13 months ago, we bought a 4-set of Samsung appliances. Now 1 month after warranty, the dishwasher (DW80F600UTS) stopped to drain. Reading all the negative consumer internet-inputs about the product reliability and Samsung's customer-unfriendliness, I'm pretty sure not getting any support from Samsung and probably have to replace the dishwasher, but for sure not buy another Samsung!! Our next appliances will be American brands, again!

We have had our Samsung appliances for a little over 2 months now. The appliances were installed by qualified tradesmen, and today me le light came on the dishwasher. We are not happy with our appliances and just watched market place and they got a lousy rating. I am going to try and get my money back. Never would I recommend a Samsung appliance.

"Ditto" on all the above comments. Unfortunately we did not see the reviews before our dishwasher purchase 1 yr ago. Just like others have commented on, dishes weren't cleaning, drying, or finishing cycles. And don't forget about all the blue sensor lights flashing all the time without any indication of the problem. Service came out and told us it's the Display Unit that needs to be fixed. A $300.00 part, even though we just paid $600.00 for it brand new a yr ago.

One year ten days dishwasher sensors gone - cost $300. Dishwasher cost $699. If you fill plates as they advertise they don't clean good.

I have the same thing that happened to other Samsung owners in the reviews. We bought a Samsung dishwasher a year ago at Home Depot. As soon as it was hooked up, it wouldn't work. Samsung called in a repairman and he said it was fixed. But dishwasher comes on automatically on the heavy cycle and does a dry run but doesn't shut off. Called in another repair man for the same problem and he said this is happening a lot. He put on three new parts. Washer worked for five days.

I purchased a "top-of-the-line" Samsung dishwasher in August 2013. By September 2014 it started giving me an IE error (heat) code. I had purchased the extended warranty from Leon's and they directed me to call their provider Transglobal Service to have a technician come and check out the unit. We had to make an appointment to have someone come and look at the unit... AND take a day off work as they don't make service calls on the weekend. When the technician came a week later, he was at our home for all of 5 minutes and said he had to order a part. (We had told him what the issue was... Why doesn't he have parts to fix this in his vehicle??) It took another 10 days for him to come back and we had to take another day off work to wait all day for someone to show up.

Bought a Samsung dishwasher in Sept 2014 model DW80H997OUS, worked 2 times. Called, Samsung sent someone out 5 different times, still does not worked. Called them at least 15 times for a refund, same story every time. Worst customer service ever. I still have the broken dishwasher that smells really bad and no refund, it is Jan.

DO NOT BUY! DO NOT BUY! FOR THE LOVE OF GOD, DO NOT BUY THIS DISHWASHER! My wife and I purchased this dishwasher in February 2014. It lured us in with its beautiful looks and promise of quiet operation. For nine months this dishwasher worked flawlessly. It cleaned our dishes well and you could never tell this thing was in operation when it was running. During the first week of November we got an "LE" code and the dishwasher shut down. The manual told us to cut the power to it and call Samsung for service. It took two weeks to get a technician to our house and he had to order a new control module and a new leak sensor. Apparently "LE" is the fault code for leak. When the Technician replaced these items the machine started working again. Two days before Thanksgiving the dishwasher stopped working again and was flashing the "LE" code again. This time it took almost a month for the Technician to get to our house and he couldn't find the leak so he ordered an entire Sump Assembly since Samsung told him this is the only other thing that could be wrong.

Samsung Katerwall Dishwasher - DO NOT BUY THIS UNIT. On October 21, 2014 I bought this machine from Lowe's. It did not get my dishes clean and they were wet after the cycle finished. I contacted Lowes and they asked me to check first with Samsung who sent out a repairman. The repairman said he would order parts and get back to me in a week. A week later the repair people phoned me and said the parts were delayed. Three weeks later, I called Lowes and they very kindly agreed to replace the unit. The new unit failed after two weeks. The cycle stopped repeatedly in mid-cycle. It would go again if I opened the door, pushed Start and shut the door. Sometimes the resumed cycle lasted as short a time as 10 minutes before it stopped again.

Purchased a Samsung dishwasher just 2 days over a year ago. Have had good service until this morning. Started the unit and went to bed. This morning the unit was filled with water, the dishes were dirty, and the front panel light with "Quick" was flashing. After doing some internet research, I cleared the water from the tub and inspected the filter. No help. Next, I checked the exhaust hose for any blockage. No help. Then I found this site...... Apparently, I've purchased a pile of junk for a washing machine. Does anyone on this site have a dishwasher they can recommend? (Must have a good 10 years of service --- My old Kenmore lasted 30 years.)

Bought a brand new dishwasher in 7/14. It stopped working in 5 months. Called samsung, their service provider refused to schedule a service telling me I dont have a valid receipt (the one from the retailer is not "valid"). Called samsung back and I was transferred to customer relationship department, they reviewed my receipt and they said it is good. They called the service provider to schedule service. Again, service provider refused to provide service. Samsung said they need to "find" another service provider in my area (come on, this is nyc). I dont understand why samsung cannot direct the service provider to come. What a joke. Time to shop for a non samsung dishwasher (which will be my last samsung product).

I purchase a Samsung dishwasher from Best Buy about a year ago. I started having problems with it not completing the wash cycle, I called the geek squad for service and the tech informed me that the control board had to be replace for the price of $400.00.

We purchased a top of the line Samsung Dishwasher Model DW80H995OU5/AA. After less than two days of use, it would no longer complete a wash cycle and the door would not stay closed. Upon further inspection we also discover the rear panel of the cabinet was severely bent. After a call to the local dealer, he called back the next day reporting that Samsung would not let him service the machine, but only a Samsung Service Center. Samsung wanted two business days to contact the center to set the appointment. After some discussion they agreed to contact the Local Authorized Service Center (Remedy Appliance Service and Repair) while I was on the line.

We purchased a new Samsung dishwasher during a renovation 1 year ago. The only thing worse than our new dishwasher's performance has been the absolute mountain of frustration attempting to get a repair person to come. After months of frustration, we are giving up and buying a new dishwasher. Never, ever again Samsung. We are passionate about sharing our experience with friends and family shopping for appliances.

This series DW80F600 dishwasher showed signs of high temperature heating errors when it was only 10 months old. We called support and were told that it would cost a certain amount ($273.43 to be exact) to have someone come and look at the machine. Just look at it, not fix it! WE went ahead and had them look at the problem and of course, the part needed wasn't under any sort of warranty. Now just over a year old and we are are stuck with a $498.75 bill for a machine that still doesn't work. The error lights came back on the very next day! We could have purchased a brand new dishwasher for much less and gotten much better results. I am warning all who think purchasing this machine, to rethink that plan!! This is the worst dishwasher on the market.

I purchased a dishwasher dmt800rhs from best buy with a extended warranty. It took from Nov. 26 until Dec. 19 for them to fix my dishwasher.

We remodeled our kitchen in 2011, bought all new appliances, all Samsung, stove, refrigerator, microwave, and dishwasher, on 12/18/2010. There are only the two of us, however I only use it when we have a full load. We rinse our dishes, therefore no smells and I keep it clean. However, it started not finishing the complete normal cycle giving me a s3 code. I had my repairman to look at it ($75). He also had a discussion with online help. We ordered the part ($50). He installed it ($100), still got the same thing and my repairman was told this may not fix it. Then we would have to order a pump, not knowing how much a pump is and $225.00 later and being told this could happen in another 2-4 years. We have bought a new dishwasher, and sure isn't a SAMSUNG. I do expect my appliances to last longer than 4 years.

Bought this item new in September and feel good if we get 3 washes out of 10 attempts. It constantly blinks in the "heavy" cycle and is basically stuck there. The unit will start up like it's going to wash and gets stuck in a drain cycle. There's no water in the tub - it just runs like it's trying to drain. The problem is intermittent which drives me crazy as we've had service people out and the unit worked fine. 2 days later it was back to its old self - stuck in a drain cycle. Aside from this, it does not get the dishes dry and many times the soap dispenser doesn't open - therein the dishes only get rinsed. If I could only go back - I would buy the Bosch any day over this POC.

Bought my Samsung dishwasher in June 2014. This morning, got the error code "LE". I couldn't find any leaks. Checked out all the reviews on this site. I can't find my bill, so to avoid paying for repair costs and all the hassle, I will get rid of the dishwasher and buy a Bosh dishwasher. Another thing, when my Samsung fridge/freezer arrived, it had a big dent.

I purchased a Samsung Dishwasher (DW80F800UWS) in January 2014. Within the 1st month it had stopped working and a technician contracted by Samsung determined it was unrepairable. I received the same model as a replacement- still within 1st month of purchase. The dishwasher had worked fine until week of October 7th, when I contacted Best Buy and Samsung. Working with Samsung, it is now December 21st, 3 replacement parts, 3 separate appliance repair companies, countless hours spent on the phone with Samsung, with the appliance companies, waiting at home and the dishwasher is still not working. I have remained calm and polite but cannot seem to get anyone higher than a "receptionist" to take action and stand by their product. Samsung needs to rethink their phone message that they stand by customer service/satisfaction since this isn't true. In fact this is an outrage. The icing on the cake is that in the most recent phone call from another customer service rep, I described my frustration over the "minor" inconvenience of not having a working appliance that I paid for in full. I suggested that at the very least, Samsung extend their 1 year warranty since I am quickly coming up on the end of theirs and I doubt it will be fixed.

Purchased all four Samsung Dishwasher (DMR78 Series), Refrigerator (3 door freezer on bottom) microwave and stove. Top of the line in summer of 2010, well first the dishwasher would fill up and drain immediately. Service man came could not order part, HH Greg offer to replace with a newer and improve model after only 3 to 4 months of owning dishwasher. About 6 months later, bam fill up but would not drain; service man came out, stated "problem" with these dishwashers and repaired the top rack as there were problems with that.

None of the appliances that Samsung make are any good. Be warned that with the dishwasher all the tabs holding up the shelves break off and they fall into the garbage disposal and they just grind and grind. My Samsung microwave's door broke after only a few months, but then the magnetron also failed. The legs on my Samsung stove bent as I was pushing the stove back against the wall during installation. Everything is made poorly and will not stand up. I should have stuck with Whirlpool products.

The salesperson raved about this dishwasher. We were told it was the top of the line. In fact, it was on back order and we waited three months for it to be delivered. The warranty was for 12 months. The dishwasher began to have trouble one day after the warranty and Samsung would not send a technician. It would run for about 5 minutes and then stop. It wasn't draining. In the two years we have had the dishwasher it has been fixed four times. A month ago it stopped working completely. The motor is toast. We decided after putting $400 into repairs that we weren't willing to put any more money into it. Today we purchased a new dishwasher and it's safe to say it's not a Samsung. I'm completely disappointed.

After reading the articles on here I realize I am not alone in realizing my high end dishwasher is a piece of expensive junk. The only washing I got done was the washing that my bank account took. Barely had it a year and getting a non stop LE code. Pulled the unit out and there is no leak anywhere that I can find. I was silly and did not buy an extended warranty as I thought I bought a quality product, never again. I refuse to pay anyone to repair it and have it fail again. I will buy another one but I promise I will not buy anything with the name Samsung on any item. The joke on me is I replaced a working one that was noisy for this high end quiet one. Yup....can't hear any noise coming from it.

On October 1, 2014 my daughter and I purchased a Samsung Dishwasher from Home Depot (Nanuet, NY) along with a 5 year extended warranty and installation. The installers took almost 3 hours to install, and just before leaving, told us that there is a slight leak under the sink - the leak was the dishwasher. This was a housewarming gift for my son. The dishwasher shuts off before completing cycle, continues to leak. He has gone personally on 3 occasions into Home Depot who absolutely refuse to help, says it is Samsung's problem. He has spoken with Samsung who refuse to replace and is surprised that Home Depot has brushed him off as they have. Samsung says they have to come to service a NEW dishwasher 3 times before replacing. They were supposed to arrive today between 9-11, and at 8:55 called to say they would be there 1-3, which meant he had to lose a day at work. When the technician came, he wasn't sure what the problem and spoke very little English, so had difficulty explaining himself - both Samsung and Home Depot continue to ignore the situation.

I purchased the new Samsung Waterwall dishwasher (Model dw80h9930US) from HH Gregg this past summer. I almost bought a Bosch but the new features of the Samsung seemed to be a better deal. Besides I already owned a Samsung washer, dryer and refrigerator. After about a month, I noticed the door started popping open during the wash cycle. I would push it back in and it would continue to pop open. I contacted HH Gregg and they informed me I had to contact Samsung. I did and they sent out a repairman who re-positioned the dishwasher and said that was the cause. After he left, I began using it again and the same thing started to happen, the door popped open during a wash cycle. I called them back again and they sent out the same technicians who fiddled with the baskets and thought that the top basket was pushing open the door during the cycle. They wanted to order a new basket for me.

DMT300 Series Dishwasher from Samsung - I absolutely hate my dishwasher. I paid $700 for it and was told by the sales person that they had nothing but good reviews on this particular dishwasher. I've had it for 4 years and I think it has only been operational for 12 months...drain, water level sensor, washer arms splitting. Just replaced the o-ring in drain housing at a cost of $38 for an o-ring. Now water level sensor is on. You just go through one thing to another. At the time I bought mine, I bought one for my daughter and it is useless also. At least she got about 2 years out of hers. I hope a class action suit develops as I would certainly join.

Our Samsung Dishwasher DW80F600UTS would not drain. I have had such bad experiences with service people, we almost just went and bought a new dishwasher figuring it would cost us that much anyway with the service call. Turns out we had 3 weeks left on the warranty so we gave it a go. Called Samsung service directly (the 800 number) and the tech just left. Just a sensor problem, and he installed an upgraded control panel. All covered under warranty. All it cost me was the tip! Great service. Nice guy. Clean cut, polite. VERY, VERY pleased.

Got the 5E error code after a month of purchase. Technician came out and "fixed it". I should of researched this product before buying. Technician had to come out 3 more times for the exact same error code, half the time not finding anything wrong (of course). It's now 1 month past warranty and does the same thing. I took it apart, checked hoses, cleaned all filters, cleaned the pump and still no dice. It is obviously a common problem with these units and has nothing to do with a "kinked drain hose" or whatever else they try to say.

13 months ago we bought a Samsung Dishwasher: DW80F800UWS. Within the first 4 months it stopped working, displaying an error code 1E and 3E. Samsung sent a repair service, they had to order a part, which was on backorder (as a number of these parts were in demand) and we waited 3 weeks to get our dishwasher fixed.m Last night it fails again. Same error codes. Samsung says it is off warranty so they won't fix it. The service company, Totem Appliances in Burnaby, BC, says they only warranty the parts for 90 days. They won't fix it either, unless I pay for it. Likely about $300. So the $1,000 dishwasher that is only 13 months old will cost me $300 to repair, and no guarantee that this time the part will last more than 6 months. Won't ever buy a Samsung product again.

We bought a Samsung Dishwasher at the Sears store in Plymouth, Wisconsin. It only worked for about three months. At first, very well. But after that, it would start and then shut off after about five minutes not washing the dishes at all. We would start it over and over and the same thing would happen, it would make noise as if it was starting the wash cycle, then shut off and the alert would have switched on its own to "delicate", which we did not set it to. The soap was always untouched, the dishes never cleaned. We called Sears and they said our computer panel was not operating properly. We had them replace it. The dishwasher worked for maybe a month and has now stopped working again, even after a new computer panel was installed. This is the worst dishwasher I have ever owned.

We purchased the Samsung dishwasher in 2010, within 6 months the clear glass items were coming out etched, dishes were not getting clean, so we used vinegar to help - it worked for awhile. Have had to use the "heavy" cycle to get dished cleaned the entire time we have owned the machine. Last week it started leaking in at the bottom of the door, but now looking at our hardwood floor it appears to have been happening for awhile without us noticing.

We just purchased a brand new dishwasher (water wall system). It is a lemon. I am not surprised since I have read all the complaints about Samsung products. At this moment I am not a happy customer.

Bought from HHgregg a Samsung stainless package 08/01/13. Delivered and installed it 09/07/13. Everything worked great for a year except the dishwasher (DW80F800 series with stormwash). This dishwasher was why it took a month because it was an "upgrade" to the one on order but was out of stock. This dishwasher sucks! Not only does it not dry dishes from the beginning when I got it; yes I use the jet dry liquid rinse aid, error messages now keep coming on even after repairman came and replaced the main board (which took almost three weeks of hand-washing dishes), it does not have a heat drying element. $700 piece of **, after reading all the reviews of the same thing happening with lots of other Samsung dishwashers. As one reviewer said, "Samsung needs to stick to making cell phones!"

I do not recommend this dishwasher. Bought ours Dec. 2010 for a lot of money. Only 4 years old we had to replace the motor and door gaskets. The bottom of the dishwasher is starting to rust. I would not recommend this product. To service the dishwasher is also very expensive.

Purchased this dishwasher 2 years ago, nothing but trouble. Doesn't dry properly, the LED control started to fail, now it starts then drains and shuts down. These units do not run past 2 years. Samsung won't help you with anything once out of the 1 year warranty. Nothing but a piece of junk. Just like the other comments these electronics do not stand up. These units should be priced out at $100 rather than $1000. There should be a class action suit placed on this manufacturer for selling poor quality products.

Two weeks ago we bought a Samsung DW80H933US dishwasher, the highest end model that Home Depot sold in our area. Two weeks ago. 14 days. Tonight it stopped with error code LE. Looked it up, it says there's a leak. We looked everywhere, it is not leaking. There is no way to clear this error code. We have to cut the power to the machine and request service. This is after TWO WEEKS. Did I mention that? I wish I'd done some reading up on Samsung's dishwasher before we bought it. Fortunately (I suppose), we purchased a 4-year extended warranty, so that over the next five years we won't have to pay for the monthly repairs. Two weeks in I am also concerned that the door seems to resist closing for no apparent reason either. These seem to be really, really common complaints. What a piece of expensive junk. We'll see how much Home Depot cares about their customers tomorrow when I go in.

What a waste of nearly $900. Samsung has absolutely no customer service when there's a problem(s). Was no help on phone, had an online "chat" (India, of course) who was flipping through his instructions for code PE and I was told it was a half-load error, whatever and whoever does a half load? I can "ditto" everything in here, one code after another. Repairman (local) here 2x, replaced main board that didn't work. Did the "cleanout" cycle a few weeks back and was running well but now code 9E. Looked it upon net, tried the soap thing, NG. Tried banging on left side and running this time, but for how long? If I have to pull it out like another suggestion it WILL NOT GO BACK IN. BTW, the Samsung "authorized" dealer is 3 hours away! They sent one about 6 months after I got it for rust appearing on the outside of the door and he said rust was not under warranty. This is a stainless steel, inside and out, and there's rust? I agree, NO MORE SAMSUNG! I hope the microwave holds out longer.

I have struggled with error code with this dishwasher shortly after purchasing it. I owned it for exactly 1 year, 1 month. 1 year warranty was not supported at all. Why do people submit reviews after owning a dishwasher for only 2 months is beyond me. Of course it's going to run great! After 1 year they will be singing a different song. It's so quiet now BECAUSE IT'S BROKEN!!! I have a 0 decibel DW now, the dishwasher is completely dead. I paid $700 for this dishwasher. I repaired the inlet valve sensor, case assy, and main relay board. I finally gave up after coming across some fine dishwasher from WP on Black Friday. I have a Samsung fridge and it's acting up too. I should've gotten an extended warranty on both, but it seems, I'm reading, that Samsung won't support the products with extended warranties.

Dishwasher never worked right from day one. Does not clean dishes, does not dry dishes and it smells! Tried for 7 months with Lowes to fix it. Finally Had A & E service, which is the service provider SAMSUNG sends, come out. A & E was also horrible. We have been attempting to have unit fixed for 3 1/2 months. 4 no shows and 2 walkaways due to not enough men for the job. After spending over 24 hrs on the phone with SAMSUNG being lied to and given the run around, I thought we had a fix. I was promised a refund confirmed by a manager and to wait 2 more days while the paperwork goes through the system. No call back after the 2 days. Once again - I called them on day 3 only to be told paperwork was filled out wrong. Please wait 2 more days. Again no call back. I called them day 3 only to be told wait 5 more days. When I pressed I was then told "sorry NO REFUND, you need to try and have the unit fixed again." It's like Movie GroundHOG DAY - only thing is this is a NIGHTMARE that does not end. Bottom Line is SAMSUNG does not service what they sell nor do they take care of their customer. I will NEVER buy another Samsung product again.

DON'T BUY THIS PRODUCT. Spent almost $1200 in June 2014. Washer would pop open during sanitize cycle within 1 month after purchase. Has undergone two 'official' Samsung repairs and continues to break. Last time repair was completed and product broke within 24 hours. I had purchased additional warranty and was repeatedly refused when I asked for the product to be replaced. I bought a different dishwasher tonight NOT A SAMSUNG less than 5 months after purchase.

Bought it in Jan of 2014 and have hardly used it.. spent more time with customer support or service requests.. Errors ranging from LE, 1E, 4E, 10E. I would never buy another Samsung Product.. Hate them.. what a waste a time/money and stress.

Dishwasher will not complete cycle. Once started it will run 5 minutes or less and then the display begins to flash. It takes about 12 hours to complete a cycle by starting and then restarting. Anybody have a solution?

Within one year of purchasing the dishwasher, it failed. It failed again a month after the repair. It's now failed for the third time within 8 months of the second repair. Of course, now it's out of its one year warranty. So, the same issue that has obviously never been properly repaired will cost me a minimum of $200 in Samsung labor to repair again! I will not spend "good money after bad" and repair it again. It's not even 2 years old!!! That $$ will go a long way in purchasing a new dishwasher without the Samsung name on it.

All of my appliances are stainless-steel and the only one that is rusting is my dishwasher Samsung serial # a3jag9mc00186-1v model # dmt 400rhs. When I called the company to complain about the rust on the door of the dishwasher, I was told that it was cosmetic and not covered by the warranty, which I knew had expired. I was further told that it [the rust] was due to environmental elements. None of my other appliances, which, by the way are not Samsung, did not rust! This is a defective product that should be addressed at Samsung. I will never buy another Samsung product again! Transaction # when I spoke with executive customer services: ** .

Purchased a Samsung dishwasher 8/29/13. Big mistake! The main problem is the unit stopping 5-10 min. into the cycle. Samsung should absolutely recall this product and reimburse the consumer for THEIR error. It's terribly frustrating!!

For the FOURTH time this Samsung Dishwasher lit its code lights and refused to function. We have had warranty workers come out three times before (and done dishes by hand for over a week each time). The failed part is one that was previously replaced. Now out of warranty, it is into the trash with the LAST SAMSUNG PRODUCT I WILL EVER BUY.

Samsung Dishwasher dw7933lrasr/aa - We purchased this dishwasher in June 2013. It never worked properly from the time of purchase. There was always food on the dishes after washing and many of the items would have to be washed two or three times. We tried almost every detergent on the market all to no avail. Just recently October 2014 it stopped working all together. There is no water pumping up into unit, of course it is now out of warranty. I don't want to get this unit fixed since at it's best it never worked very well. I would recommend that you avoid this company's dishwashers. This is in direct conflict with other products I've purchased from them that work very well, most notably several large screen televisions.

I too bought a samsung dishwasher, 15 months in, it stopped washing, out of warranty, so I paid out of pocket for repairs. Then bought extended warranty, as offered by samsung. 2 months later, I needed to use. Spent 9 hrs over 2 weeks and 22 people later, no one wants to send a repair tech! Do NOT buy samsung, the warranty is bogus and the run around will give you a stroke!!

We purchased 4 high end Samsung appliances in 2012. To date the refrigerator, ice maker on the replaced refrigerator, microwave repair twice, dishwasher twice and it is broken again. The company said they couldn't do anything even though the replaced appliances should have been under warranty. Doesn't matter how the appliances look if they don't hold up. We are going back to Kenmore and I suggest buyers BEWARE!

Purchased Samsung Dishwasher Nov. 13, 2013. The unit has failed three times in less than a year. Problem - unit would run about ten minutes and then stop. Failure showed as a drain failure problem. Restart the machine and it would complete total cycle. Main board replaced, no help. The ECS sensor part no. DD82-01118A was replaced and fixed the problem. The unit worked for seven months and the problem has returned. Technician ordered a new ECS sensor. The part has been on back order for three weeks. Looks like Samsung has a design problem.

I am going to sound like a broken record on here. NEVER buy a Samsung dishwasher!!! Every single part has been replaced, and yet it still does not work! Technician said there is literally no other parts to replace. Yet Samsung says too bad. If it's deemed "ineffective" they will prorate the machine for reimbursement. At this point, it's pennies. I think we should all band together and file a class action lawsuit against them. We all work hard for our money, and for them to provide a misleading, ineffective machine is awful. Model # DMR78AHS Serial # A37LG9MS500980B

From the beginning this dishwasher did not clean dishes and it does not dry them. Within the first 6 months the wheels on the bottom rack started falling off, just after 1st year the top and bottom racks started falling apart. And I constantly have to flip the electric breaker to reset it because when you press the power button it will not turn on.

Purchased this dishwasher (Model DW80F800UWS/AA) 11 months ago. During that time our kitchen was under an extensive remodel so dishwasher wasn't in service for 8 out of the 11 months we've owned it. Now that our kitchen is in working order we hooked our new dishwasher up. The past 3 weeks have been plagued with numerous error codes: oE, 9E and HE. I've contacted Samsung and each time they've sent out A&E repair service to address the problems. Although the reps from Samsung have arranged for repairs this is really becoming ridiculous to say the least. So far this machine has gone through 2 case assemblies, an ECS sensor, main control board and now needs a heater sump pump assembly. Essentially every working part, some of them twice. To say we're frustrated is putting it mildly. Now the holidays are approaching and we need to wait another 2 weeks for parts. Our manufacturer warranty ends in 3 weeks. If this ever gets fixed we're pulling it out and replacing it with another brand. We will never buy a Samsung appliance ever again or would feel confident to recommend their products.

dw80f6/aa - We paid a lot and wanted a good, quiet, good, durable machine. We have had for 6 months and use paper plates more than in college. The smart auto and normal/lights come on and nothing happens. We have repairmen out and it ends up working and then it happens again. We had a part replaced and now it does it only when you least expect it. Just turned it on right now and it worked after 3 days of paper. Help!!!!!!

My dishwasher, another model Samsung (they all seem to have similar issues), worked great first 6-8 months. Then would shut off and need to be restarted every few loads. Then every load, eventually several times for each load. Dishes were not clean, but covered in tiny particles of crud. Started to smell, with black gunk around front seals. Had to remove spray arms and filter to clean them out which appeared to resolve the multiple starts issue, but even after cleaning the seals, not the dirty wet dog smell. Began pre-washing everything before loading, to the point that a dishwasher was somewhat redundant. Dishes came out dirtier than they went in, requiring rewashing. Handle grips on front of racks began degrading and uprights on racks started breaking off.

Happy with Microwave but wish dishwasher worked correctly. Leaves spots and water on dishes. Never has dried the dishes. Always leaves water on dishes.

We purchased the Samsung Water Wall Dishwasher approx 2 Months ago. The cycle started pausing and the door was open. We asked our daughter if she had opened the dishwasher door during the night. She gave us this funny look and “No I did not touch the dishwasher”. We ran another load of dirty dishes a couple of days later and noticed that there was saw dust particles on the door. The kitchen counter top is swelling up from the steam/moisture that is leaking through the door. I emailed the company that sold me the dishwasher to let them know that I am having problems with the dishwasher that they sold me.

Our dishwasher didn't clean very well, we often had to redo dishes. At about 11 months after we bought it, it stopped working altogether. It was still under warranty, but we had also purchased an extended warranty. We called Samsung, they referred us to an authorized repair shop. We contacted them, a guy came out and said it was a broken drain motor. He said it's a common problem in Samsung dishwashers. He said he'd order the part and let us know when it comes in. He expected it to take 1-2 weeks.

We bought a Samsung Dishwasher Model DMT800RHS in 2011. Repaired it several times due to rack clips breaking off and getting stuck in the impeller. Samsung did not fix the faulty design on those clips and just sent replacement parts. Guess what, they broke again. In 2014.08.05 the dishwasher would not power up at all. Repair person attended and cost $500.00 for the repair! The machine cost me $859.90. In 2014.10.15 the machine broke again, no power at all. The Tech re-attended but now out of the 90 day warranty. He did get it working for 1 day and claimed he did not know what the issue could be but don't call him back as now out of warranty. Great. Next day, machine broke and has been ever since. Called Samsung. Won't help as machine out of warranty. This is clearly a manufacturer defect with the electronics. My only option is to take Samsung to court! Do not buy Samsung dishwashers!!

Our dishwasher will be one year old on November 3, repair people have been out three times. On the first visit we explained the washer was leaking. He said it was a known issue and the computer was spraying water when it should not. They ordered parts and more than 2 weeks later came back and put in new seals around the door, new computer, and other items inside the door. Our washer is still leaking, smells, and leaves water on the dishes. Another service person came out and said he thought the pump was putting dirty water back in the dishwasher and that a seal around the door was too short. We are in progress with that issue.

Bought dishwasher dec 2013 and 5 year in home full warranty, when called for service got the royal runaround - put on hold for hours, sent repeated emails, no response, not even courtesy bot acknowledgement. Whole experience turned us off Samsung completely. Have never experienced such poor service response ever in my long consumer life as with Samsung.

We bought a DD68-00143A_MES about 6 months ago. Since day one we noticed that it simply did not work as well as our old one (was not a Samsung) we had for over 10 years. At first I thought we were just not loading the dishes correctly because they were not clean. So for several weeks we tried to move dishes all over the place and nothing helped. Then we thought maybe it was the dishwasher detergent (even though we had used it for years with no problems, I thought maybe they changed the formula without us knowing it) so we tried all kinds of detergents and nothing helped! So as many of you that have complaints about the washer being the worst ever, I tend to agree. Other things we have noticed is there is this "smell" that comes from it. At first I thought it was our hard water (we are on rural water) but then I read some other people's comments and see it's not only us that noticed it.

We bought a Samsung dishwasher at Home Depot. We have this machine for about 10 weeks now. We have had the repairman here six times. The lights come on telling us that there is a leak. It runs and runs and runs so we unplug it. By the time repairman comes, it resets. Nothing wrong with it. We finally sent a video to Samsung of what is happening. They replace the pump. An hour into the next dish-washing cycle, the light is back on. Samsung will not replace or refund without repairman stating it is defective. Repairman coming back Monday.

I have been using my Samsung DMS 600TIX dishwasher for 2 years (naturally just out of warranty). It looks beautiful and is stainless steel which gives the impression that it is a quality product. Far from it!! The springs on the doors need replacing on both sides (one snapped with a very loud bang when I opened the door). The catch which keeps the door shut is also broken. Very disappointed and will never buy Samsung again! I spoke to Tafelberg who sold it to me as well as Samsung and neither are the slightest bit interested.

Dishwasher leaked water on the first use after installation. Repair team unable to fix leak. Samsung has been giving me the runaround for 25 days. I do not have a working dishwasher and no solution in sight. Their warranty support is terrible. They obviously don't care about their customers or stand behind their product. Model Number: DW80H9930US/AA.

I bought the new Waterwall dishwasher in July 2014. It worked well for one week. The door wouldn't stay shut. When it was shut steam came out the top and damaged my counter tops. We have had it repaired 4 times. Last night after investigating a moldy smell under the sink, we found black mold and wet wood. It appears the dishwasher has been leaking and we never knew it. I already have a claim with Samsung to replace my counter tops and now we may have to leave the house because of the mold. I called my insurance company who is sending someone out today to inspect. I wish I never bought this dishwasher. Samsung is the worst.

This dishwasher rack adjuster plastic pieces broke off. Doesn't clean and leaves food particles on items washed. Tried multiple wash aides with no luck, rinsing before loading, and small loads with no improvement.

The machine rarely cleans dishes well. I've tried arranging the dishes differently, a multitude of different detergents and even adding extra hot water during cleaning cycles, but the dishes and glasses often remain encrusted with small particles. I would not recommend this brand.

Bought a Samsung top of the line $1000 dishwasher from Home Depot. Was sold on the quietness and the cleaning ability. What a disappointment! Tried for 2 weeks to get someone out to look at it. Spoke to Home Depot and Samsung. Both gave me a run around. Finally got a Samsung repair person out. The top rack was unstable and made the unit unable to close. The dishwasher produces a smell. Of course, the technician blamed it on my plumbing. What?? I had a kitchen aid dishwasher for 15 years prior to this and never had an odor. Basically, everything he told me was blamed on me. Your plumbing isn't correct. Your dishwashing cleaning pods create odor because they are too much for this "efficient" machine. Your water isn't getting hot enough. Try running hot water in your sink prior to starting the dishwasher. The top tray is meant to be unstable??? What??

SAMSUNG ELECTRONICS CANADA, INC. denies warranty for dishwasher Model: DW80F600UTS/AC. I purchased SAMSUNG dishwasher Model: DW80F600UTS/AC on December 20, 2013. On September 01, 2014, just after installation, I found problem with left door hinge pin. Door jumps from this pin in fully open position.

I wish I had read these reviews before I purchased my Samsung DMT 400 that the appliance company told me was state of the art. I too have suffered the smell, the failure to drain, and the 50-50 chance that the soap would not dispense. I guess I just tolerated it until the lights started blinking. The company tells me based on the sequence of lights that I have a "Low Level Water Error". Of course because the machine is more than a year old, the repair is on me. Even though they can diagnose the problem over the phone, no authorized Samsung repair shop will even give me a rough estimate as to the cost of repair, the cost for a different brand of machine new is about $400...the cost of the service call is $99. Sounds like a no brainer, but I guess this little repair will cost me a couple of hundred dollars and likely the dishes will still stink. No more Samsung appliances ever, it's clearly not their core competency.

We bought our dishwasher (Samsung stainless DMT610RHS) less than two years ago, in November 2012. Since we bought it, it has leaked (just a small puddle), it often smells, it stopped cleaning the dishes well (the spinner or impeller was blocked) and now the display only shows part of the numbers and the pump doesn't seem to be working. The bottom spinner doesn't spin or have water come out of it- so the dishes don't get clean. The leaking stopped after I cleaned around the seals, or maybe I just moved them as there wasn't really anything there to clean off. We took the spinner out and unblocked it. And just tonight we unscrewed everything at the bottom and cleaned it out. Guess what we found? A plastic part (from the cheap cutlery holders) lodged in the bottom impeller.

Purchased a Samsung 800 series dishwasher from a local outlet store. It started smelling (like rotten decomposing food) within a month of purchase. We have tried vinegar and other odor control pods to get rid of the smell to no avail. When the door is open, we can wipe a paper towel along the interior edge and come up with a grey stinky slime. After cleaning and disinfecting, both the smell and slime return within two loads. Very frustrating. Regret getting rid of our old white 1990's model for this pretty, stinky stainless steel 'upgrade'.

Bought this dishwasher May 2014 and there has not been one single load of dishes come out clean... or dry.

Samsung Dishwasher DW-FG520W - Third time since February I have had to call for a technician to fix and replace the upper arm, which keeps breaking. Consequently I cannot shut the door to wash dishes. Third time! In 9 months! Lucky it's still under warranty, but having read other people's problems with Samsung, am now wondering if this is going to be on-going. Would not recommend buying this dishwasher.

I am doing something that I was hoping that I would not have to do. I am putting the Samsung Corporation on public blast because I have been given absolutely no other option! After purchasing a top of the line dishwasher just last fall, our unit has required repair for error codes 3 TIMES. All were under warranty and while the first tech was educated and efficient...the problem was not fixed leading us to where we are today. Approximately 6 weeks ago (while still within the manufacture's warranty) we placed a call for repair. After an hour of waiting on the line, we were told that a service repair shop would be calling us. Never did. I called said company 3 times and left messages hoping for a return call. Never happened.

Bought Samsung model DW80F600/AA dishwasher from Lowe's for all the features it had like quietness, stainless steel exterior/interior and food grinding capabilities. All was good until it suddenly started leaving dirt on dishes. After trying a few different dish washer detergents, decided to call in for repairs. Could not get a technician immediately so had to wait about a week. The technician eventually came and I must say he was really on time. He took a look and decided it was a return valve that needed to be replaced. However, he did not have it and it had to be ordered. The actual part was a small rubber valve that costs under $2. How it would not be in his van really beggars belief. So he ordered the part and had to come again after two weeks to allow for the part to arrive (was shipped by UPS ground!).

Our dishwasher nightmare continues. We purchased our dishwasher in May 2014 from Lowe's, replacing a Kitchenaid. The salesman at Lowe's talked us into the Samsung when I specifically said, "anything but a Samsung" after a terrible experience with their refrigerator. He said that Consumer Reports gave it "top ratings" and led us to a specific model that had all the features we wanted. We reluctantly bought it but we got a great deal on it. Right after it was installed, there was water left in the bottom after the installer left. I assumed it was because he ran it through some abbreviated cycle so I loaded it, ran the dishes through a cycle and, when I opened it, the water was gone. I thought the problem was solved.

Please anyone that has had problems with their Samsung Product - no matter what the product, contact me. I am trying to get a class action suit started against Samsung and their customer service department. I have had problems with my Samsung dishwasher from day one and now it is Oct of another year. Samsung thinks that they can run the warranties out on their products and people will eat it and buy something else. If your product has not been replaced or repaired, it is still under warranty and we need to get together and make sure these big companies don't think they can get away with that.

I am very unhappy with my samsung dishwasher. It was only three and half years old and the soap dispenser broke, the top rack wouldn't side out, because the cheap plastic piece that moves the rack in and out broke. Then the drain error and low water level starts flashing code symbols comes on, and the dishwasher just stops. I DID call the samsung eight hundred number, and the lady just mostly said "sorry, it's out of warranty. We can't help you. Call for repairs. Then try to find some one in the area that works on samsung." No one works on them. I had a maytag dishwasher that I replaced this one with, that was twenty years old (even dried the dishes, which this samsung doesn't dry the dishes, they are still wet) and it still worked, except the bottom was rusting out. So now I have been looking around for a replacement, and I am totally confused as to what to get. Can anyone help me?

I bought Samsung dishwasher, Model# DWF600UTW/AA. While still it is under warranty service, there was a problem with run ending in the middle and light started flashing. I called for service. The service person pulled out the dishwasher, and pushed it back very hard. When he left, I started the run, and dishwasher leaked all over and water puddled in the basement. There was not just the damage in the basement, but I had to re-install the dishwasher again with my own money. I never had leak before, the service person caused it, and Samsung doesn't want to pay the damages. The standard answer is, warranty is on the equipment parts and not the installation. Although their service person caused it! Another thing, if there is a damage-claim, Samsung transfers you to corporate affairs. They make you wait on the phone for hours! I strongly will advice anyone, not to buy their equipment, because if something goes wrong, this company doesn't take the responsibility. Neither they have a good warranty service.

I purchased the most expensive dishwasher at the store, it was a Samsung DW990044dBA. Over a $1000.00. I bought the best hoping for good results and little hassle. The appliance worked for 4 days only. There was over 4 service calls in 2 months, and lots of correspondence with Samsung, and my dishwasher hasn't worked for much of the two months waiting on service repair times. There were several issues with the top rack sticking, leaking through the door, and breaking down. My countertop has been damaged from steam leaking through the door, my floor has been damaged from leaking on the floor. Samsung won't compensate me at this time and have denied my request for a new dishwasher. Samsung is complicated and confusing to deal with as their departments don't talk or share files. A person needs to be good with a computer, and verbally strong to deal with this company as they require lots of communication, pictures, calls, time and patience. I wish I had never bought this product.

We purchased this dishwasher at Lowes in July 2012. Earlier this year it stopped running and gave an "5E" code. We looked it up in our manual and it said "drain error". We checked everything and could not clear the code. We tried the "cancel & drain" to no avail. We ended up pulling everything out and scooping all the water out. We had a plumber come over and he checked all the drains/hoses etc. and found nothing. He then called Samsung and told them he thought it was the electrical panel and they would not tell him anything since he was not an "authorize Samsung repair person".

Purchased a Samsung dishwasher August 2013. From the very start it did not clean well. I have to scrub the dishes and utensils in order for them to come out clean. They could not help me resolve that problem. August 2014, dishwasher would shut off after 2 mins. Had to have the EC Sensor replaced. I did research and found that this is a faulty design that Samsung should address and fix! Samsung has POOR customer service. They do not respond to messages left, by phone. When you do reach an actual person you can figure on spending at least an hour per call and still you will not have had any resolution to your problem. They do not follow up in a timely manner in getting a local repair company dispatched to your home. They do not let you know who they have dispatched and when they are coming to your home. After many hours of dealing with Samsung, on the phone, they would not give us another dishwasher. So we are stuck!! We went ahead and purchased the extended warranty today seeing that we have already had two major issues with this machine in less than a year of owning it. We will be using that warranty quite a lot.

Even a small amount of research on Samsung dishwashers should send you screaming in horror at the thought of buying this product. I've never written a negative product review until today, but I am compelled to warn anyone with money in his or her pocket and a hankering for a shiny new dishwasher to shop elsewhere. Just don't do it. You will be glad you didn't.

We bought a Samsung DMT300rfs/XAA dishwasher in May 2010. Had repairs in August 2012, September 2013, March 2014 and again, the SAME repair/part replaced in August 2014. Samsung will not consider this a lemon and our additional contract will expire in May 2015, after which WE will have to pay for that SAME part every few months. Samsung did offer us a 'diagnostic' visit by THEIR recommended service tech (they no longer 'use' Sears Repair) at an additional coast of $99.00 to us??

We purchased an expensive Samsung Dishwasher model DMT800RHS 2 years ago. The dishwasher has never ever really gotten the dishes clean, even after trying to change the type of dishwasher soap as well as turning up the hot water tank and running hot water prior to starting the dishwasher as was suggested. The dishwasher is being repaired for the 3rd time now to a 5E error message. According to the manual the dishwasher is not able to drain. At a cost of $125.00, three times now I am very disappointed in the product and do not recommend anybody buy this dishwasher.

We have a Samsung dishwasher. Model # DMT300RFW/XAA. No matter how we arrange the dishwasher they still come out with food chunks on them or stuck in the bottom of a cup. Rinse aid, different detergent, less dishes, rinse dishes etc, etc.

We purchased the Samsung DMT400RHB/XAA dishwasher in November 2012. The first three months went smooth but we had our first service call in February. Slow drainage. Then again in June we needed servicing again. Dishwasher fail to drain. We couldn't use the machine for over a week!!! Now the last straw. We had to call the technician out AGAIN!! For the dishwasher failure to drain and he indicated we needed a "new" drain pump. Had the machine less than 2 years but yet I need to buy a "new" drain pump at a price of $263.00. Ridiculous. Needless to say I wont be buying another Samsung household product.

New technology wonder wall dishwasher error code F3 Failure and will not start back up. Immediately contacted HH Gregg where we purchase unit and extended warranty but they would not engage as they said under Samsung warranty and to call them, although only a week old. No one has answered Samsung Customer Service so still trying to reach them...

Purchased this dishwasher in March 2013, within 6 months the "heavy" light sensor starts flashing, and the dishwasher stopped working. I called Samsung immediately and a technician was scheduled to visit on Oct 22, 2013. The morning of the appointment, I called A&E the company that was "scheduled" to get a window for repair. I was told Samsung cancelled my appointment, I got back on the phone with Samsung. The customer service department states they never cancelled it, but they could reschedule, wish they did for Oct 28. When this day arrived the dishwasher had reset itself, due to the water leakage had time to dry under the dishwasher. The Tech said there was nothing he could do and DID not even pull the dishwasher out to check for leakage. He stated maybe it is the circuit board, and used that as an excuse, so I wouldn't LOOK crazy!

I purchased a dishwasher 7933LRAWW/AA and have mold on my dishes. I only run the dishwasher once a week and I leave the dishes in there to run one load each week. The back of the dishwasher has condensation and is causing mold all over my dishes. I had to throw out all of my wooden spoons and cutting boards.

We've had the dishwasher for 2 years. It is relative quite especially compared to our old 10 year old GE. But we recently got the low water level error - had to have a tech repair, he was good, but $250?!? That is half the cost of a new dishwasher. He mentioned hard water clogs the unit, especially in Texas.

Purchased d/w in 9/13 for installation in summer vacation home. Started using 6/14, until water sensory problems. Called for service 6/21/14. Told no service until 7/1 or 7/7. Numerous calls and hours on phone… all documented. A&E Repair Service tech (the only repair service authorized while under warranty??) technician finally came, diagnosed problem BUT found that Samsung had not updated his service center manual for parts. He was guessing that he diagnosed problem. Parts were ordered but can't be installed by our desired date as repair service isn't available in our area. Never will a Samsung product be purchased by us again! Service terrible. Too many hours spent on phone giving duplicated info to individuals, some of which were rude. Don't buy Samsung!

In Jan 2014, a friend purchased a Samsung Dishwasher. A month later, it started to leak water onto the hardwood floor. Multiple service calls included a trip EACH to 1) verify the unit was actually leaking, 2) order a replacement control unit (supposedly had a software update for the vent actuation, which DID NOT fix the problem), 3) verify the leak was still there, 4) verify the leak was still there, 5) replace the unit with a new one (which started leaking the first cycle), 5) verify the leak, 6) verify the leak, 7) Verify the leak, and that time the Samsung Service Tech recommended we request a refund. We did so, and was told that we would be contacted in 3-5 business days with their solution.

I too bought Samsung dishwasher, over the cooktop microwave oven and refrigerator. The refrigerator broke right away and was under store warranty so Lowe’s took care of it - otherwise I’m sure it wouldn't have been fixed by Samsung! The outside of the fridge however started to rust within the first year and neither place would help out with it so my stainless steel looks crappy! The microwave broke. I just bought a new one instead of messing with Samsung because they are a joke. Now the dishwasher isn't working and when you call you talk to idiots that run through all these questions just to tell you it is not under warranty - yeah I knew that, then that they can't help you. I’ll Google it and try to fix it myself... I will never buy Samsung again and will tell everyone I know too.

I bought my Samsung Dishwasher in 2011. When we had owned it only 13 months (only used 7 months as I stored it until kitchen renovation was complete) my Samsung dishwasher DMT800 broke down the first time. Had to wait a week before I could get anyone to work on it. The plastic tabs on the top rack had broken and fallen into the bottom and the washer arm would not spin. Technician ordered new brackets and installed them, cost $200. Same thing happened with new plastic part. I had my husband take the whole thing apart and clear out the brackets the next time. Now the top arm of the dishwasher will not work nor will the detergent dispenser dump the detergent. Loved my old KitchenAid dishwasher. It was still working perfectly when I gave it away to install matching Samsung appliances. Will never buy Samsung again. Hope you see this before you buy Samsung. Beware.

Defective from day one. Zero customer service or support, even when I contacted the office of the President... Nothing but corporate scripted run around. My new top of the line Samsung dishwasher was a complete waste of time and money. I bought a Bosch and took a complete loss on a bad out of the box Samsung. Samsung should be ashamed.

My Samsung dishwasher DMT300 was purchased in 2011. It broke. Heating sensor needs to be replaced. It costs me $245.00! I purchased this along with a Samsung refrigerator and that broke as well in less than 6 MONTHS! Samsung tech arrived and fix it. Thank God it was still under warranty! I had a Maytag dishwasher that was once repaired due to wear and tear but it lasted 12 1/2 years! I called Samsung at 1 800 726 7864 and they will not pay for anything since it is no longer under warranty. Even the repair technician advised me not to purchased Samsung appliances. We are on a fixed income. We trusted that Samsung brand will last at least 7-10 years! It is very upsetting to invest your money at something worthless! I will never ever purchase a Samsung product!

We have had our dishwasher 13 months, 1 month too long apparently. It was working perfectly, used approximately every other day. Then one day, it started to malfunction, stopping 10-15 minutes after we start a load, with an error message SE. Look up that code to find that it's a draining problem. Ok, no problem. Disconnect the hoses, clean out the water, see that the hose is draining well, and reconnect. Load runs perfectly. Next load, the message happens again. This time, I remove the entire hose, clean it out. Reattach, runs perfectly. Happens again after the next load.

Samsung dishwasher is broken down again. DMR78AHS 3 years old. Immediately the plastic tabs for the upper rack adjuster broke off. This is a common problem and has happened 3 times. Warranty covered too. Once the tab jamming the pump causing error code LE. No warranty this time, $179 to fix. Next the door tension spring is attached with a nylon cord and runs over a plastic pulley. Cord broke, door came crashing down, another $179 labor and $20 parts for 2 cords. Today it will not turn on at all, no response from control pad. I guess another $179 down the drain. It washes so poorly that we only load it half full, plates in every other space and don't even think about putting dishes in without pre-rinsing. We are very disappointed in this appliance. We have spent the price of the washer in service calls. We filed a request with Samsung when the tab jammed the pump for reimbursement of the service call but were denied. We feel a class action suit is appropriate.

DMT300RFW - This appliance was purchased in 2010 from Future Shop in Saskatoon. Problems were experienced very quickly and our efforts for assistance from Future Shop or Samsung were a waste of time. In 2012 the dishwasher would only run on Heavy Duty and most often it has to restarted in order to start the cycle. At the present time, often it takes restarting four to five times before it will go into the cycle. We will replace it for certain with a different brand.

Dishwasher stopped working after only 18 months of use. Horrible customer service from Samsung. There is no one who will repair Samsung dishwasher.

Broken tabs on height adjuster for upper rack. Error codes for unknown reason. They don't make sense. Expensive appliance that I expect will not last. Sent an email today to support. Awaiting recommended repair. Hopefully it doesn't include buying a new upper rack. Last time I looked, they wanted an obscene amount of money for the rack replacement. No listing for the parts in question. Will the plastic tab pieces cause damage to pump. We did have some loud noises a couple of times. I have used cable ties (plastic) to hold the rack on the lifter. Not a happy consumer. Sent on Samsung phone. At least something might last longer than the dishwasher.

Our Samsung dishwasher has already been replaced once (right after we got it). I have many of the same problems I've seen here especially the soap door not opening AT ALL during the cycle, multipacks not dissolving thoroughly, dishes NOT CLEAN! Samsung customer service is equally crappy. It's worse than dealing with a government office! I wish I had my old, portable, hook-up-to-the-faucet dishwasher back! It was 10 times better than any of the new, name-brand, expensive dishwashers out there now! Unfortunately we gave that one away. When this Samsung p.o.s. dishwasher finally quits, I'll just get something else rather than go through the nightmare they call "customer service" again!!!!!

I've had my dishwasher approximately 2 years... It occasionally doesn't dispense the soap during a load. Today, I see a huge discoloration in the stainless steel on the front panel, right behind the soap dispenser? The spot is the size of a peach. I tried window cleaner on it, to no avail. I have no clue WHAT caused this. I will be calling PC RICHARDS to complain.... I'm sure after 2 years, they will not want to hear it, but something is obviously defective in the door... since it was fine until today.

This is the WORST appliance I have EVER purchased. Even after requesting maintenance TWICE:

Had dishwasher 2 years. My contractor handled first 3 service calls in time right after bought. He had family issues as well as me. Washer works intermittently long cycle > 4 hours then stops altogether not to mention water pools in bottom. I usually add bleach when I smell it. So I call because it's Xmas and I cannot use washer other than as dish drying rack. Buy extended warranty. Call. Guy comes out. He can get it working, needed part. Comes back, puts new part in. Said normal 4 hr cycle. Mind you washer is 6-8 feet from Insta hot water heater. In California should be banned. No Appliance running water should run this long. Now it's Easter and I have a dishwasher that runs hours! On normal cycle sold as energy efficient. Ha! Maybe if you add rage the times it does not work with the long cycle. And this is normal.

Purchased a Samsung Dishwasher around November, just installed 2 weeks ago in my remodeled kitchen. It has quit. Samsung has been of no help whatsoever except tell me that I need to call the repair people they have coming out to fix it. I called the repair people since I had not heard from them about when it would be repaired after 2 days of waiting. They inform me that they will be out on 4/29 to fix it. Mind you it was the 17th of April. They don't have anything sooner. This is ridiculous since the thing shouldn't be broke to begin with! My husband and I purchased a whole kitchen full of new Samsung appliances and one already broke. WOW!

When I tried to register the product at the Samsung site, it kept kicking me out to correct non-existent errors, giving me the suspicion they didn't want to accept my information or to honor the warranty. I got them on the phone and they cheerfully set-up an appt. with the only Samsung service available in a 75 mile radius, and I live just outside Chicago! Not sure what had happened to my brand new dishwasher, I decided to call the service outlet 12 miles from my home to inquire about the possibility of it being due to bad electric service. They informed me that the visit alone would be $138! I since realized it was Samsung's fault because I have 4 other electronic appliances that have been around for 5 years, trouble-free.

I purchased Samsung dishwasher dw80f600uts as part of a package. Totally satisfied with everything but dishwasher which is embarrassing smelly. I've tried everything and finally after 4 MONTHS DECIDED to call the company and asked to switch out the unit. Three people basically said NO and it was a maintenance issue. This is definitely a DEFECT on Samsung. I've gone to the executive office where I spoke with Brandy who said, "Sorry, nothing we can do."

We bought a Samsung dishwasher in September 2013. It broke after 5 months. We are currently without a dishwasher after 2 repairs and third repairman declaring as unrepairable. Samsung customer service continuing to give us runaround.

My dishwasher started to go haywire after only being in my home 6 months. Plastic pieces are breaking & getting lodged in motor, therefore having user codes and they have to come replace motors, etc. More has happened & at least 10 service calls.

Purchased a Samsung dishwasher based on the recommendation of the Pacific Sales. It worked for all of two weeks and went absolutely dead. Two technicians visit later still not working yet. Stay away from Samsung dishwashers.

I bought the dishwasher for almost $500, embarrassed that I paid that much for such a piece of junk now and thinking I had paid that much did not purchase the extended warranty. My last dishwasher was almost 20 years old when I replaced it and I was thinking I had replaced it with a much higher end model. I did not buy a Bosch or some fancy machine, nor did I buy a cheap model, just something would get the job done for a longtime.

My Samsung dishwasher broke after 6 months. Soap was still in the dispenser after the cycle was finished. They fixed it and it broke 2 months later and Samsung gave me the run around for a month. I could not get anyone out here to fix it. I called Home Depot, where I bought it from and they finally sent someone out. They came 3 times and changed several parts. The machine was still broken. We have had food poisoning and are sick with colds constantly from the mold smell in there. Samsung offered to buy it back and they have taken 2 months so far to get this together. I have had this moldy, dishwasher in my kitchen and they keep giving me the run around.

Unfortunately I purchased a Samsung dishwasher when it was first launched so consumer reviews were not available then. I wish I had the foresight of returning the dishwasher immediately during the first month of purchase because my dishwasher never thoroughly cleaned my dishes. I was so amused by the lights and buttons that I ignored the dishwasher's failures. After numerous service calls to the vendor, the repairman decided to replace the unit. Shortly after however, the dishwasher completely broke down. I wish we could make Samsung accountable for what they know to be a poorly produced and designed product.

Our new apartment has a half-wall between the kitchen and living room. We wanted a quiet dishwasher. The salesperson at Best Buy said the Samsung was the quietest on the market, so we bought one. It stunk when we opened it, but thought that it simply had to be used and the stink would disappear. Boy were we wrong. It is now 8 months later, after trying different detergents such as "Finish" gel and tablets (which we have had good success with in our old dishwasher), vinegar, etc. and the rotten fish stink is still just as strong as day 1. I don't know if the dishwasher is quiet because of built-in soundproofing or just that we can't get close enough to it due to stink to hear it. NOT happy.

I have brand new house. I bought all Samsung appliances. The dishwasher started smoking and leaking. I call Best Buy to file a complaint. They told me I should call Samsung. I did call Samsung to file a complaint about dishwasher and damages to my floor. They sent out a technician to repair dishwasher and for me to take pictures of damages. Technician came out 4 times before he said it could not be fixed and just tell Samsung to replaced. When I received credit from Best Buy, I BOUGHT AN LG DISHWASHER. I will never buy a Samsung product again. They have yet to replace my floor. I call twice a week. They keep transferring me to ESR team that says it is being handle in upper management and they don't have a number for them or their insurance company number.

I guess I will see how serious Samsung is about customer service tomorrow. My about 2 year old dishwasher has some plastic supports for the upper rack that are breaking down. In looking over customer complaints about the same model I guess it’s a real common problem. Some of the customers are saying that the brackets need to be replaced 2 OR 3 TIMES A YEAR, REALLY. How could this be, can't SAMSUNG come up with a QUALITY part that will last? HOPING I HEAR FROM SAMSUNG TOMORROW. I DON'T understand why this model number cannot be flagged and the part just shipped without another 15 to 20 min on the phone. Sure hope they don't try to charge me for their poor choice in material and design. And I hope the part they do have to replace it with is not the same as the one that is breaking down. VERY UNHAPPY.

Samsung dmt400 rhxxa - Dish washer 2 years old. Had service the first year, won't clean, parts replaced. Won't clean either top rack or bottom rack. Called samsung, no help. Bought at pacific sales, going to their store tomorrow.

We bought new home and furnished with new Samsung kitchen appliances. Within the first four weeks, my wife start to notice tiny rust spots inside sheet metal tub of dishwasher. We called Lowes where we had purchased the appliances. The Lowes sales associate called Samsung dealer support customer service and they scheduled an in-home technician visit. The technician cancelled the appointment 2 hours before showing up and re-scheduled again. I took time off from work during week day for the technician visit.

HHgregg sent out a few repairmen (no report), did nothing, said it can't be fixed. I called Samsung they sent out 2 repairmen. No info and no work. In Feb 2013 I was taken to St. Lucie Medical center as I was violently ill. DX Bacteria in my lung. I spent the month of Feb in the hospital as I almost died and almost a year rehabilitating. I cannot open the dishwasher for fear of another attack. My daughter holds her breath and we over clean the unit. The repairman that was here today said to me, "It needs to be replaced."

My DMR78AHS Samsung Dishwasher was purchased Feb 2011. It needed its first repair in March 2012 (one month after the warranty was up) to the tune of $158 due to the tabs breaking on the upper rack and getting down in the motor. Last Friday (Feb 2014) the exact same thing happened but this time the repairman said it was going to cost me $375 plus tax for new gaskets and pump plus labor. I said "no way" and he still charged me $109.15 for the service call, etc. I spoke with Samsung this morning and they put me through to SEVEN different people. The last one said I will hear the answer from upper management in 24 to 48 hours. I am disabled and on disability from work (60-years-old) and cannot afford all of this happening to me! I still was saving for the fridge and stove - forget that now!! This model should have been recalled! The net is FULL of people all having the same problem with the 5E error flash due to the tabs breaking off. I am so upset!!!!! :( Is there a class action suit for this problem in Canada?

I purchased a brand new high end Samsung dishwasher thru Lowe's. The top basket looked like it had been jammed into the bracket during the manufacturing process; the left side metal arm that the roller sat on was bent so it didn't fit onto the bracket and the other roller was broken. I called Samsung and they told me I had to purchase another roller even though I explained to them it was brand new. I had heard about their poor customer service thru a friend of mine that had purchased a refrigerator for her retired parents. It took Samsung over a month and a half to repair that brand new refrigerator (which in the meantime meant they had to rent a replacement at their expense). I own Samsung Smartphones, TVs, etc. but this will be the last large appliance I buy from Samsung. Terrible, terrible customer service over a couple dollar part!!!

We bought a higher end Samsung dishwasher at Best Buy on Black Friday, 2013. It was delivered 12/9/2013. It ran once through all cycles and dishes were dirty. Ran it again and it stopped and started blinking (many complaints say the same). So, we called Best Buy right after the new year to ask for help. Their one month warranty was up and further repairs were to be covered under Samsung's warranty. Well, two service calls later, they have to order a whole new computer panel. This is insane that an out-of-the-box dishwasher is defective. Called Samsung to ask for a replacement, and they denied it and said they will wait and see what the next replacement part does and if the issue is resolved.

I have had some of the same bad experiences with Samsung products, so I decided to share my experience to help those facing the same problems as me. I have owned the top of the line dmt800RHS dishwasher for less than two years. Initially the only issue was that the dishes would not get clean enough, so I spoke to the Lowe's sales person who told me to make sure the water was hot at the sink before I start my washer. Even though there is a heating element in the machine, this did seem to help. Then, we started to smell what a lot of you are complaining about. Finally, the last straw was this latest issue with the machine filling with water but not starting the wash cycle. It also drains okay. I took the washer outside and removed everything inside it. Don't worry, its not rocket science, you can do it too. Just take your time.

I agree with others, file a class action lawsuit. Tabs break off, error reading code. Went thru Samsung... nightmare. I love how quiet it is, reason we bought it, but dirty glasses and dishes and the rotten smell is bad. Have to clean the seals by the door, disgusting!!!!!

Garbage. You turn on the dishwasher and after about two minutes, it stops and the two blue lights are blinking. You start it again, and then it works. This happens EVERY time. You have to start it, wait till it shuts off after two minutes, you'll see the blue lights blinking, then you start it again and it works. We call this machine, THE BLINKER. We hate it. If you load the dishes and forget to stand there two minutes after starting, you wake up to dirty dishes. This is ridiculous. The machine works but you have to start it twice for EVERY load. It started doing this exactly one day after warranty expired. It's like they program it to do this!

We purchased a set of Samsung appliances at Best Buy as part of a kitchen suite. The dishwasher that came with it (400 series) was absolute garbage. It would not clean the dishes and was displaying error codes. The dishes were more dirty coming out than going in. After a LOT of arguing, and technicians coming out, Samsung agreed to refund us for the dishwasher. We went back to Best Buy and bought the supposedly new and improved version DW80F800UWS with storm wash. It seemed better, but now a few months later we're having the same issues again. Now it's saying there's a 5E error which is a kinked drain hose. Checked all the hoses and nothing kinked.

Bought Samsung DW80F800UWS Dec 1st, first machine delivered the tub was dented so it trapped the bottom rack wheels, so Lowe's replaced it. Second machine delivered, the wheels on the top rack were snapped off and when hooked up immediately got a LE leak error code. Repairman found the plastic tab holding the pump motor in place was snapped off, took top rack and pump motor off the first one and it worked. For about 1 month. Now I'm getting an OE over-level water error and water poured out of the machine, all over the floor, wouldn't drain. Calling Lowe's again to get this one fixed or replaced. Glad I got the extended warranty, I'm sure I'll be using it on a regular basis. Very poor quality from Samsung. So far the 'fridge, stove and microwave I bought at the same time are good. Also got the extended warranty on those, just in case.

Two technicians from two separate repair places were sent by Samsung and each said the diagnostics were not showing a problem so the unit is working correctly and the company is not at fault. Well the dishes do not get clean, the dryer does not dry, the glasses break because they fall over, and the water glasses actually have food spattered and dried on them when they are removed from the unit. Shame on Samsung for producing a dishwasher that actually ultimately makes glasses dirtier than when they were placed in the machine!

Heard grinding noise after 20 months of owning DMT800. I quickly opened the dishwasher door and got my phone and video recorded the sound when I restarted the dishwasher for the repairman. ALWAYS rinsed dishes before putting in dishwasher so I knew that it was not from food but sounded like plastic grinding. Thankfully I purchased 4 year contract with Lowe's because Samsung warranty ran out as of 3/04/2013. Repairman said pump. Pump has plastic fins also so they break easy also. So the pump is being replaced.

Whoever designed the rack adjuster did not do a very good job it. The plastic tabs that hold it in place keep breaking off. If were using it to move the rack up and down I could understand that over time it might break but we never use it to move the rack up or down. The rack has been in the same position from the time the dishwasher was installed over a year ago and about every six months I have to replace the adjusters because the tab breaks off and lets the rack drop. This is one of the main reasons we will never buy another one and replacing this one even though we have had it less than two years.

This has to be the worst dishwasher on the face of the earth. To begin, the workers who delivered the machine broke our woodwork on the floor and they tried to hide the damage. We used the machine twice and couldn't stand the smell and the grinding noise was deafening. Samsung came out and began berating me telling me that this problem was not covered by the warranty and I will never be able to use the warranty again. The repairman was actually yelling at me. I finally had to ask him to leave. While he did fix the machine, like others, it wasn't long before I began experiencing other problems. Hopefully, they'll come out since it's still under warranty and be professional about the repair. We've never had such terrible problems in all our years of owning a dishwasher. This machine should be recalled.

I am responding to a 12/28/2013 customer's input and what he did to service his Samsung Dishwasher. I found his input very useful info as it gave me the confidence to pursue tackling the problem myself. I found the rubber check valve that he mentioned. I did not notice that it was stuck open, but I am assuming it might have been. On my model, DMT800RHS, the valve looks to be removable and replaceable. I did not try to remove it, but I did try to clean the surface with my finger. I also took the opportunity to clean my dishwasher parts thoroughly. There are several areas that trap food particles and eventually the food rots and smells. I will make that regular task from now on as eating food cleaned from an unclean device is as bad as taking a shower in a moldy shower stall... maybe worse. I hope this helps other people out there dealing with this problem.

The clips used on the top shelf adjustment pieces simply break off and end up under the impellers stopping the dishwasher from working. Bad design and Samsung is NO help at all. DO NOT buy a Samsung dishwasher!

From owning a Samsung TV we felt we could trust the brand by buying a dishwasher from the company. How wrong can one be. It seems they have no idea how a simple dishwasher works. Darn thing runs for over 2 hours and the dishes don't come out very clean. We have to prewash them which is a real bummer. UNCLEAN stuff collects under the door frame at the bottom of the washer which needs to be wiped off. It was black like mold.

My Samsung 24-inch dishwasher model DMT300RFS is less than three years old. We have had problems with the dishes coming out of the dishwasher with ground-up food on them since day one. Recently we have been getting an error code for "clogged drain" also. I pulled the dishwasher into the middle of the kitchen floor, checked all plumbing and drain hose and found them clear. I ran the machine and found it was only discharging a small amount of water during the drain cycle. I removed the filter in the tub - clear. I removed the drain pump - clear. I checked the rubber check-valve upstream of the pump and found it cocked and stuck sideways. I freed it with my finger (it is in the molded plastic comprising the bottom of the tub). I reassembled the unit and operated it and it pumped like a banshee during the drain cycle.

Dishwasher cleans great, but after it was hooked up for a couple months one day the dishes did not come out clean. (I must say right off the bat that the dishwasher was in place for a year before it was hooked up so, although it had not been unwrapped, the warranty was up before the problem started.) Thought there might be dirt or something caught in the bottom under the screen. Took the screen and spin wheel thing off to clean it and found the problem was a small bit of plastic from the top rack had broken off and was stopping the little wheel from spinning the arms the water comes out of. Thought it may have broken because I had moved the top rack up to accommodate a tall item. Did not move the top rack again after that, but a month later, had the exact same problem caused by another bit of plastic broken off the rack. It is very annoying since there are 13 or 14 long screws that have to be removed to fix it. Would hate to be paying a repair person every time this happened! Seems awfully cheap production to have the racks falling apart and causing the dishwasher to stop working!

This sensor in the bottom of the dishwasher is supposed to help. But the littlest amount of water or condensation will shut down the dishwasher. Dumb design.

We purchased this machine in July/13, we installed it in Oct/13. It was quiet, I was excited. Then I opened it. The dishes were not clean. If they are not totally clean when you put them in, look out. People, buy a dishwasher to avoid hand washing. Now 3 mos., later I am getting a 9E error from what I am reading. I am not the only one, looks like we bought a lemon. I wonder how the customer service will be. I am sure to find out tomorrow. I would not recommend this dishwasher to anyone!!

I've had ongoing issues with the error code 9E since I purchased a Samsung dishwasher 3 years ago. I've had it serviced 2-3 times per year. I had problems under warranty and under the extended service contract from Lowe's. Now I am on my own to continue to struggle with it. I replaced a unit from another manufacturer that was 20 years old that worked better. I am very disappointed and will never purchase another Samsung product. The 9E error code is the water fill tank which can get blocked or dirty. I use dishwashing grease cutting soap occasionally to reduce this problem. But I clean and rinse my dishes with soap and water prior and never put food covered dishes in. This has been a major mistake in purchasing. I intend to replace a less than 5-year-old machine as this error code goes on every other washing.

The LED lights on the Heavy and Quick buttons start flashing and the dishwasher stops working after a minute or so of starting the dishwasher. I bought the dishwasher in January 2011 and the problem first happened just after a year of purchase, so I was outside of the warranty. The bill to fix this was about $300 and all the repair person did was pull out the dishwasher and wash the sensor (he said that there was some kind of dirt on the sensor). It took him about 5 minutes to fix it. He advised me to run the dishwasher empty once a month on "Sanitize" mode. I have been doing this diligently.

I will never buy another Samsung product again. This dishwasher is our second one; the first one was replaced right away after purchase for not cleaning our dishes. This current one is just as bad, if not worse. Our dishes are never dry. They all need to be dried with a towel since they're so wet. And the recommended jet dry does not help. The worst part about this product is our dishes are never clean. Samsung has not been the least bit helpful and claims it works just fine. I don't consider dirty dishes acceptable and neither should they. It's unfortunate that so many consumers are unhappy with the product but we are stuck with it. Please do research before you buy appliances!! And a class action lawsuit sounds perfect to me.

Unit is 1 year old. Have had issues on odor and now poor cleaning. All drains and outlets are clean - actually found nothing wrong with them. We pre-rinse before putting in the dishwasher. The racks are really cheap and you have to be careful when sliding out and back in. Samsung has poor customer service and repair technicians say they are awful to deal with. My KitchenAid dishwasher was far better! Wish I took it with us when we moved. :( Would not recommend or purchase another Samsung product again!

We bought this DMT800RHW unit because we were satisfied with their refrigerator. This is a top of the line unit. Too bad we didn't see all these negative reviews. From the start, we had problems. First, a small plastic wheel on the bottom rack was missing when it arrived. I called to ask them to just send a wheel I could snap on in 10 seconds... Nope. They had to send out a technician. Then those wheels were rubbing on the lower right side of the door gasket, and eventually dislodge the stainless steel grip in that area that went around the whole door to hold the rubber gasket. It was tack welded on, so they said the dishwasher was a loss. They would not repair it. They decided to refund out money, but not installation, which was the good news and policy by Samsung.

No matter what I do, I cannot get the smell out of the dishwasher. I agree with the others who have posted--there needs to be a class action lawsuit against Samsung. How do we go about doing this?

Purchased in 2011 along with five other Samsung appliances. This dishwasher (DMR78) is the worst performing unit we have owned. The tabs connecting the upper shelf break, the unit smells foul presumably from poor draining and the dishes are not clean unless they are rinsed so well before going in that we may as well not use it! Clips broken again and Samsung claims there are NO reported issues but come on here and even their own website and find loads of similar issues with this and other Samsung models. I can understand a poorly designed product but I cannot understand such poor backing and outright denial from a Company of Samsung's size and stature. I will never buy another product from this company and I warn everyone considering doing so to stay clear.

In 2010 our old dishwasher refused its duty after nearly 10 years of work. It was an AEG/Whirlpool and it made his work properly. So my wife and I decided to buy a new one. At last we gave the Samsung DW-SG720T a try and expected the same performance. First both of us discovered that nearly every dish was not clean at all. We changed the program to the hottest possible cleaning, but the machine did not meet the minimum requirements for cleaning knifes that are simply covered with peanut butter. This night (!) the machine's front door stood open, after "cleaning" and after nearly 5 (five) hours ending the cleaning program without errors, the machine started to turn on the pump and made a signal while showing "OE".

I can't remember how many times we have had the repairman out for this worthless machine. For a variety of problems including broken clips which found their way into the motor area and water intake problems. One of the wheels on the bottom rack frequently comes off. Yesterday, the machine stopped working again, this time with no error message. It starts by draining (okay), then starts water inflow (okay) and then does nothing as the clock counts down. I now agree with my husband that it is not worth fixing AGAIN and time to buy a decent dishwasher. I will never purchase another Samsung appliance ... ever. If I could, I'd rate this product a minus 3 stars.

I just purchased all new Samsung kitchen appliances. The dishwasher was broken. It ran, but would not turn off even when I opened the door. I had to turn off circuit breaker. Called Lowes, and they replaced with a new one. They were great about it as I said I did not intend on having to pay my contractor a second time to install it, they completed the installation. Now it runs, but does not dry dishes. I purchased the rinse agent as I was advised, used it, still does not dry dishes. Today I used the sanitize option which was suggested in manual to get dishes dry...still not dry. I also have a very bad smell coming from dishwasher when there are no dirty dishes in it. It smells like garbage. So today I called Lowes and spoke to my salesman. I am NOT going to re-purchase a Samsung. He is going to have his department manager call me tomorrow. Again, I don't want to pay installation, but either way I am so disappointed. So far I am happy with refrigerator, stove, and microwave, but have only had them two weeks.

I purchased the Samsung dishwasher model DMR78AHS in November of 2010. Within the first couple of months the upper rack vertical adjustment clips broke. On November 2011 the dishwasher started faulting out with the 9E code. A service man was sent out and ended up replacing the sensor level. Within a week the dishwasher started making this loud grinding noise. The noise eventually went away. November 2012 the dishwasher started faulting out with the 9E code again. The sensor level was replaced again. October 28th 2013, dishwasher started 9E faults again. I will either replace the sensor level or buy another dishwasher. I will never buy another Samsung dishwasher.

Absolutely the worst appliances we have ever had! The refrigerator and the dishwasher were so bad that after THREE years we got rid of both and bought Whirlpool. Samsung would do NOTHING about either appliance and were RUDE! NEVER EVER buy Samsung!!!

Never did a very good job at cleaning the dishes. After 5 years, I kept getting numerous errors and had to restart several times to do a load. The racks are starting to wear out. I will need to replace this soon. I just was expecting more reliability from a Samsung product. This will be the last appliance I purchase from them.

Like so many others, our Samsung dishwasher has problems with the upper shelf bracket. Instead of replacing with Samsung's part, I used plastic 8 inch cable ties and they work perfectly. Have not had problems with that since (9 months), but am getting error message oE which means a problem with draining. Repairman is ordering part to fix but I don't expect it to last. We will replace ASAP with a different brand. Just hate to spend the money only because Samsung is terrible in appliances.