RainSoft Water Treatment Systems
About RainSoft Water Treatment Systems
RainSoft manufacturers and sells water conditioning and water filtration systems for residential customers. A water expert can visit your home for a free water analysis. RainSoft offers solutions for whole-home hard water conditioning to improve bathing, washing dishes and doing laundry. The company also focuses on drinking water solutions to improve water taste and clarity.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Referral program
- Limited lifetime warranty
- Free in-home water analysis
- Energy-efficient options
- No salt-free softeners
- Pricing not available online
RainSoft offers traditional, salt-based water softeners and drinking water carbon filtration systems. Customers can visit the website to schedule a free in-home water analysis and find a local dealer to get a quote.
RainSoft Water Treatment Systems Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,213,724 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
We were looking into getting a water softening system, and my husband had looked for a good company online and then in the stores around us, and we saw RainSoft online and at Home Depot. The water was extremely hard, and we knew it from the taste and our skin and hair. So, we were looking to improve the water for those reasons. The representative from RainSoft was really nice, polite, very kind, and showed up on time. He did a great job. The technicians did really good, too. They worked pretty diligently and pretty quickly and gave quick suggestions. When the gentleman came out after the system was installed and tested again, the water was great. The system improved our life in so many aspects.
From the water testing I had through Home Depot, RainSoft called and we set up the first Saturday I was available, and they installed the system that Sunday. The technician was great. He was quiet. Once I got the system in, I cleaned my teapot with vinegar and got all the scaling off of it again. It has been crystal clear since. I've had the system now for a couple of months. I really appreciate it. It's an excellent system and it's doing a great job. I'm really happy about the fact that they don't own stock in salt because it takes so little salt to do such a great job.
The guy who did the presentation was phenomenal and very knowledgeable. He answered all the questions that we had and the demonstration was fantastic. Then, the installation was quick and easy and I love the system. We don't have to buy any water bottles anymore and our skin feels great. It’s an amazing product. If you're thinking about getting any type of water softener or anything like that, you need to do this.
Their reps were very professional and knowledgeable. We got a two-tank water softener that does minerals and chlorine. We really like it. It also has charcoal and resins to get rid of the minerals. Since the installation, our water has tasted better. Also, when we wash, we don't feel our skin is as dry. Also, it's easier to clean things. You don't get deposits on your glassware when you take them out of the dishwasher.
20 years ago, I bought a RainSoft system. Once you get used to one, you won't ever want to live without a water treatment system.
Their reps came to my home and they spent time looking over everything and I think that they were fair. Also, I wasn't going to go look anywhere else because I didn't have the time and I needed things done right away so it was convenient. They installed the system and it cleaned all of the pipes as it was going through the house. The ultimate problem was I had to get a new water heater. But without the RainSoft system, getting a new water heater doesn't help. Everything that's already in the pipes made the other water unsafe. I felt better having the water softener and that everything is getting cleaned. They also helped with the furnace, so that was good.
But I'm still confused because they're supposed to give these free products. I chose my free products but I have to call again because I don't know how to get them. They gave a certificate to redeem the products but last time I called, the rep said they don't have me in the system. This is a little more difficult than I thought.
The installation team did a super job. Not only did they help by installing the water softener, but they offered to put in a new kitchen sink faucet for us while they were putting in the reverse osmosis system for our drinking water. That was something they didn't have to do. Since the installation, the system has helped us monitor our water usage. Secondly the water is 156% better than it was, especially with the reverse osmosis for drinking and being able to separate. It's been a great system. We really like it.
I had hard water concerns. They were very professional and with the system, the water is softer. It's also drinkable.
Setting up my consultation was very good and everybody loved it. The rep and the tech who installed the system were knowledgeable. We had a drinker water system installed and we are satisfied. The entire system is almost $10,000 which I wasn't expecting. But other than that, everything is okay. Before, when we were washing our dishes, I used to see water spots. Now, those are gone. Also, I had to clean my washroom every week and now I can skip one week. There is no residue. I'm happy the system has reduced my job as well.
I got a complete system from RainSoft. There's a treatment outside. There's also a filter for drinking inside. In the past, I buy water. But now, since having RainSoft, I don't buy water anymore.
We got the resin filter, the big, tall filter and the RO under the counter. Since the installation, I have clean water, which is all I was looking for. Every six months, the reps come and put salt in the system and it's got an automatic backwash. You don't have to go out and do it yourself. Somebody will come by in six months and we'll get them to change the salt and check the system. I told the lady next door that we had maximum chlorine in our water. So, we got the RainSoft system. I explained all about the water. I've been that way for years since around 2000. I started using the under the sink just to get rid of the fluorides because I'm not happy with it and they continue to stick it in our water because it makes your teeth pretty, but it does kill you.
We've got a saltwater system from Rainsoft. You put the salt in it and it purifies all the water. Now there's no build-up. It's soft water now. Then the water tastes better. We haven’t bought bottled water since they installed it, because we got a little spigot on the sink that you use to drink water out of. The water looks better, cleaner and clearer. All we got to do is just keep an eye on our salt, and then we just add our salt to it. Anything else, they come out and fix. They give us a level. It takes four bags of pellet crystals and each time when you see the level’s going down, if it says two bags, then you add two bags.
The installers of our Rainsoft were fast, good and very pleasant. Now, since having RainSoft, our hair and skin are so soft, even if I don't put lotion on. I am happy with them.
We did the RO and the soft water system with RainSoft. The other system was not working as well and we couldn't get service reps to come out and fix it. The local service people with RainSoft have been phenomenal. They instantly return calls and answer questions. It's a far cry from the other provider. I work at a hospital now and I'm trying to get the hospital to transition over to RainSoft for their RO systems and softeners.
The sales rep was very knowledgeable. He told us what to expect. The techs knew what they were doing. They answered the questions and I was pleased with the work.
The rep explained the purpose of each and every test. It was good. We got the whole home water system and the under-sink water system. Since having the system, the dryness and hair fall have been reduced.
A family friend had gone to Home Depot and they were giving out these free water samples. She picked it up and told us, “Oh, you know, you live in the city of Philly, maybe test your waters, see what it comes back as.” So we sent away for it and then RainSoft followed up with us in regards to the sample and asked if they could come out to our house and do a further review of the testing of the water here. We set up a date and then there was a gentleman that came out here with his whole testing kit. He tested the water and showed us the different impurities that were in my water.
The technicians were very friendly. They answered all my questions that I had. They didn't give me any issues. They were very clean during the process of installation. We got the basic system, and we did get the alkaline faucet as well. Now, when I wash my hands, it feels nice and softer. The shower feels different. I don't have to use as much soap and shampoo. Even with the washer, I don't have to use as much detergent. I also got the AirMaster through RainSoft. It has this germicidal and this odor-neutralizer that helps clean the air and the airflow.
It's been a year and a half that we've been in the house and I'm satisfied with the service that RainSoft has provided us. The tech is very professional and efficient. I'm comfortable with him in my home. He was out a year ago for regular maintenance and he made recommendations.
We moved into a new house and there was already a RainSoft system in it, but then we started smelling the sulfury smell. So we called Rainsoft to see about getting it serviced, and then we were able to upgrade from there. The old system that was installed was moved from a house that was on city water, but we are on well water, so it needed a little something extra to get the water up to par. It was a very quick turnaround. We talked to somebody on Friday, and by Sunday, it has been installed. The smell has completely gone away and the water feels softer. It feels like it gets my dishes cleaner. I feel cleaner. I had a great experience. Everybody was very friendly and very willing to break things down and tell me how it all works without any issues.
The sales rep and the installer were very good. The installer knew what he was doing and did things in a timely fashion. He was a very approachable, nice guy. After getting the system, we immediately noticed a difference when taking a shower. There's a bit more suds because the water is soft.
The Rainsoft rep that came out was good. Since having the system installed, we drink tap water now. Before, we didn't drink it. And it's a much quality of water.
I had a good experience with the sales rep of RainSoft. I thought I was getting the water softener but he didn't explain to me that each piece was a little bit more money. So that wasn't fully disclosed to me, which was why I was a little confused. With the whole system, he sold us the cleaner for the heat and air unit. But he never even mentioned it to me. I didn't even know what it was. When the installer asked me about it, I said, "I don't even know what you're talking about." I came to find out, it wouldn't even fit my system anyway 'cause we didn't discuss this and we never looked at it.
That by itself was supposed to be around $1,200. I was under the impression I was gonna get back the $1,200 credit. But they said, "Oh, no. You're only gonna get back 450 because it was sold as a package." There was a lot of miscommunication and a lot of things were not divulged that should have been divulged. We were left with a lot of questions and no answers.
RainSoft is very high quality product. I got the actual water softener itself and the reverse osmosis. It was a quick and efficient experience.
RainSoft was very accommodating during the whole process, like coming out right after the hurricane and looking at everything and determining what we needed. They have always been prompt. We call them up. They got someone out and took care of the problem. Or if they couldn't come, they had an explanation for it. So, they have always been very good. And all of their people are good. Whatever we had is not what they use anymore. We had to go to a different type of process with the salt. And they recommended a peroxide drip system for better treatment. The water is very clear.
The rep from RainSoft who came out was very well-presented and knowledgeable. We talked about our concern, the water and a few different things. Then, he did some water samples and showed us the different things about our water and the soaps that RainSoft provides. We got the whole system. We got the one that goes in the garage with the two canisters and the one that goes under the sink. It’s a double filter. It was a great experience with RainSoft. There are people who can talk to you and give you some information without having other things and trying to sell you extra stuff. It was very enjoyable.
The rep was great. She was very thorough, knowledgeable, cut right to the point and knew her stuff. She definitely took her time. The techs were very thorough too. They came in and did what they were supposed to do. RainSoft was very accommodating. We had our system installed one week and then we were getting our garage floor quoted the next week. So, the techs came back out, uninstalled it for us, set it aside in our laundry room and then came out a day later and put it back in for us once our garage floor was good to go. After we had the RainSoft system installed, our skin was softer and I wasn't breaking out as much. My hair was cleaner. The laundry clothes feel softer and fresher. We haven't used a whole lot of the sample products because we don’t use it very much but they’re fine so far. Sometimes when I have greasy dishes, I would go back and use my regular Jet-dry. But most times, I just use their dishwashing detergent.
Their rep Munchy explained everything. The installer cleaned up after himself. I was in the middle of work so he didn't trouble me. I was happy with everything. We got the system under the sink and there's a tap. Downstairs, we have two big drums that we put salt in. We also have an air purifier. I was diagnosed with cancer over one year ago and I used to have a lot of hair fall. But since having the system, I noticed that my hair is not falling as much. My kids love the system. Whatever Munchy said was true. Nowadays, when we leave the house, we have to have our own water bottles. When I drink the water, I can't tell much difference with the water but I can certainly feel it in my hands, body, face and hair.
Working with them was a very good experience. The techs were very knowledgeable with what they were sharing about water. They gave us knowledge of the lifetime of the unit itself. The installers were very professional. When I used to have regular water on, I would feel itchy when I come out of the bathroom. The RainSoft system is very good. We've stopped buying bottled water so that's gonna save us money.
The sales rep was good. He was thorough and explained everything to us. The installer was here a little over an hour and he did a nice, neat job. So far, everything's all right. We’re on city water, and we're noticing a lot of difference with RainSoft. The showering and laundry is still good. On the other hand, I'm still not used to the taste of the water. It is definitely better, but it has a different taste to it. I still drink bottled water.
A salesperson called to set up an appointment, and when he came, he was friendly, as well as very courteous, professional, and thorough. We still have a few issues and he's been a great point of contact to get those resolved. The reverse osmosis is a good product. However, the company I dealt with is an affiliate of Rainsoft. They're called Sweetwater Plumbing, and I had some issues with the plumbers that came out. We worked through it, but one guy was a little rude. He was a master plumber and there was two other guys that fell under him. They claimed that the master plumber had hearing problems. I have hearing problems, but at least I ask what, or I'm not assuming. I would tell people I have hearing problems, and I can't understand. The master plumber didn't make me feel good and I tried to avoid him the whole time. That didn't help, but the other two got the job done.
RainSoft Water Treatment Systems Company Information
- Social media:
- Company Name:
- RainSoft - a Pentair Company
- Company Type:
- Year Founded:
- 101 S. Gary Avenue
- Postal Code:
- United States