
RainSoft Water Treatment Systems
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About RainSoft Water Treatment Systems
RainSoft manufacturers and sells water conditioning and water filtration systems for residential customers. A water expert can visit your home for a free water analysis. RainSoft offers solutions for whole-home hard water conditioning to improve bathing, washing dishes and doing laundry. The company also focuses on drinking water solutions to improve water taste and clarity.
Pros & Cons
Pros
- Referral program
- Limited lifetime warranty
- Free in-home water analysis
- Energy-efficient options
Cons
- No salt-free softeners
- Pricing not available online
Bottom Line
RainSoft offers traditional, salt-based water softeners and drinking water carbon filtration systems. Customers can visit the website to schedule a free in-home water analysis and find a local dealer to get a quote.
RainSoft Water Treatment Systems Reviews
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Reviewed Aug. 14, 2023
My mom got with RainSoft, and they went out to her house. She told me about that, then I had them come out to our house to do their tests. They showed us our water, and they put different chemicals in to show the chloride content. We got the water softener and there's a reverse osmosis with it. One of the main things different is the taste in our drinking water. Our clothes seem to get a little cleaner and they smell a little fresher too. Also, my skin hasn't felt as dry after showering, and I haven't had to use as much lotion. My daughter has a bit of eczema, and for the past couple of months we've had RainSoft, it seems to be clearing up a little. I don't know if I can give all credit to that, but I will give a lot.
If people ask me what I think about RainSoft, my first thing is, "Just let them come out." Our experience has been very easy, pleasant and friendly, and they have not been pushy. When I was telling my wife about RainSoft, she said, "Well, I don't want them to come in and make us feel bad or force us or anything." It hasn't been anything like that. It has been a good experience. So far, we haven't been too long into it, but the process of everything has gone smooth. The price looks big up front, but it breaks down to monthly payments, which aren't too bad. RainSoft has helped us with our health and other different things as well.
Reviewed Aug. 13, 2023
RainSoft has been wonderful. In one prior residence, I had sulfur water and they put a filter system in to take care of that. Then we built a new house about three years ago and this year, we've come up with heavy iron in our water. So they came out and put a system in to take care of that. I bought it one day and they installed it the next. It treats the entire home and for maintenance, we just put about a bag a month of salt in it. You just open the lid on it, look in it, and see how much is in it. It's got marks on the side, so you will see your level of the salt. The system has made a big difference. Our water tastes just like clean spring water and our sinks and toilets are not stained with the common iron rust-looking cover they get.
Reviewed Aug. 13, 2023
The water that we have is not good and I have a child that's on a feeding tube. The consultation we had with RainSoft was awesome. I liked the guy that came out to tell us about the system. The installation was fine and I like the system. We notice our bodies feel softer and our clothes smell better. I am gonna give RainSoft a call today because I had to add salt yesterday at 5 o'clock. I've only had the system for a month and I wasn't supposed to add salt for six to nine months. That aside, I've mentioned RainSoft to friends and I've asked them if I can use them for a referral. One of them is just waiting for his wife to get back home so he can call and have the guy come out.
Reviewed Aug. 13, 2023
We love RainSoft. The salesman was great. We were happy with how we could finance the system for two years which was awesome. So we're paying $100 a month. Plus, we got really nice products with the system for our dishwasher as well as hand soap and dish detergent. The installation was quick and easy. They called us a couple of weeks later to have somebody test the water again which was really nice. The first time, we weren't available but they were persistent and they called us again.
We've been pleased with the system. It's convenient and we like the taste of the water. I also put the water in my plants and they seem to be living longer. We also don't give our dog spigot water anymore. We also see a difference in our skin. I've had people tell me, "What are you doing? Did you get Botox injections?" I said, "No, I'm just drinking pure water now and not chemicals." I'm trying to get some of my friends to use RainSoft. I highly recommend it. They have excellent service and an excellent product.
Reviewed Aug. 13, 2023
The guy came out and did the testing. We liked him. He was knowledgeable, friendly and connected with us. We got the water softener system and the laundry water thing and the installer was great. He showed up on time and got it all installed in a couple of hours. For some of the little things he needed to do, he checked in with us first. He made sure we were okay with everything and went over how it all worked. So that went well.
When you're washing your hands, you could feel when it's soft water. And where I used to live, you had to have water softeners because the groundwater was so hard. So, I knew we needed the RainSoft system. We ran out of salt recently and then I refilled it, and it took a couple of days for it to kick back in. This morning, I just started feeling it again. The salt ran out because I was told by the sales guy that he was gonna call a month out to schedule another test. But two months went by and I didn’t get a call and didn't even think about it. The alarm was off for the low salt and when I finally checked and it was just about out, I went in and I set the alarm. So next time, it'll warn me. We got the drinking water filter too.
Reviewed Aug. 13, 2023
David, the rep from RainSoft, did a great job and convinced me. The installation was good and with the system installed, I like having clean water. I’ve noticed differences in my clothes and my skin. People should give RainSoft a try and they’ll like it.
Reviewed Aug. 13, 2023
We had RainSoft about 20 years ago. So when we had some water problems here where we're living, we invested in getting them to install a new system. They came and tested the water and showed us the results. The personnel that came to install the system were polite and very professional. They did their job and were done in no time at all. With the system installed, the water tastes better and it’s a softer water now.
Reviewed Aug. 13, 2023
Rainsoft did the testing and it changed our mind. It was very interesting and informative. I got a lot more out of it than I thought it would. The rep was great. He was very friendly, and straightforward. He gave us good information. The installer was great too. He came and did his thing and the installation didn't take as long as he had initially said it would. We're very pleased with the system. It's been a great change. We can tell a difference in just using the water, but also drinking it too. I had some difficulties getting the app synced in because it alerts us through the WiFi. I had a little trouble with that, but I figured it out. It's interesting to track our usage.
Reviewed Aug. 13, 2023
The rep was very captivating but also seemed honest. The water is so much softer and cleaner since having the water softener system. I love having it. I have kids so I'm really happy with not having the toxins in my water.
Reviewed Aug. 12, 2023
The installation of our Rainsoft was super easy. The guy showed up and it took a few hours. He didn't hassle me at all. Didn't bug me. He was out of your hair. I went downstairs and helped move a couple of things. He was very polite and very thankful. It was a good experience. I like the system and I like what it does for the house because we have the full system. That includes the air purification. My last one was the filter.
Reviewed Aug. 6, 2023
I was strolling through Home Depot one day and a young lady came by. She started asking about the water treatment system and I said that I didn't have anything at the moment. She said, "Well, can we come by and test your water and show you all the nasty things that are in it?" I agreed. The town we moved up here from had some of the best acidic water around. After seeing what was in the water, I accepted the offer to put in the RainSoft system.
The installer was a genius. He put the system in a spot better than I had picked for it. It was late in the day. On this side of Florida, we get some pretty good squalls in the evening. Just about sundown, one rolled in. I was thinking, "Well, he's gonna go away and finish it tomorrow." But he insisted he stayed and he put a spotlight on his forehead. I held an umbrella over him and he got the job done.
Our water was a little on the hard side. But there have been changes since RainSoft came in. I have two cars and I enjoy the little one on the driveway and washing it myself. It used to be that after I rinsed it off, if I didn't get shammy on the glass right away and get rid of the water spots, there would be mineral deposits on the glass. The first time I washed the little car with the RainSoft water, the phone rang and I was distracted. I got back to the car and said, "Oh, no. I'm gonna have to really hit the windshield hard." But there wasn't a single spot on it.
Our cleaning lady came in and said, "Have you been scrubbing the shower door?" I said, "No. You did it the last time you were here." She said, "Well, yeah. Usually, you have some buildup on the shower door that I have to hit pretty hard to get off. It's not there now." The new water took off the old stains since the last time she was here. It's been a wonderful experience.
Reviewed Aug. 6, 2023
The tech was very kind and knowledgeable. He was quick. Since having the system, the water is great. The only thing is that I was offered from Quality Home Products soap package, and he said it's free with the Rainsoft water softener. They were gonna call me or send me an email so that I could get set up and I could start receiving the soap product. But I'm still waiting for that.
Reviewed Aug. 4, 2023
When we took the test, we took a little bottle of water and mailed it off. Then, RainSoft called and gave me my results. They asked if I wanted somebody to come out and I told them to come on out. The reps came, demonstrated the system, and showed me how bad the water was. And we decided to buy the tank. I stood there and watched the installer. He did a great job so, it was a pleasurable experience. The system made a huge difference in the water quality. RainSoft could lower their price though. But it is what it is.
Reviewed Aug. 4, 2023
I decided to go with the whole house and the added extra filter system that's installed under my sink that has a separate little faucet for further reducing and maximizing for my drinking water. The RainSoft rep said that, mainly, I need to routinely check my system for any alarms and to add the softener salt pellets that I would need to continue the service. Any time I have an issue with the system, I simply give them a call. I've got an app that sends to all of my phone. I could check anything about the system. Since I've had the system installed, I noticed that quality taste of my water and everything we make with our water. I can feel the difference whenever we take showers. I'm very satisfied.
Reviewed Aug. 4, 2023
RainSoft's salesman was flawless. The installation was extremely perfect and the guy that did the installation was very professional. He explained everything. It was a good experience all the way around. The system is interesting and my wife likes it. Happy wife, happy life. There is a difference in the softness of the water and the taste of the water. Overall, we're noticing that the quality of water throughout the house is different. We don't have any more of the calcium buildup in certain faucets. I encourage you to get RainSoft. Overall, it's an incredible product.
Reviewed Aug. 3, 2023
Dealing with the sales rep was unnecessary because we knew we had hard water and we knew we wanted a water softener. So, it seemed like that added more to the process. I get it. It’s probably a little add-on to help sell the water filter, the drinking, and the washing machine thing. We probably could have gone with the water filter but we wouldn't have done the washing machine thing. I wasn’t impressed with it at all and I'm wishing we didn't get that. We had the filtered water run to the fridge. That way, it gets our ice too. And we have a refrigerator that has the water and ice in the door. So, we lost a little water pressure coming out of that, which we can live with. It isn't cool but we're getting a better quality of water. I like the soft water. It feels better whenever we're cleaning stuff and my hands don't seem to be drying out as much. The filtered water is great. It tastes way better than what we had.
I still haven't been able to hook the EC5 up to my internet so I can get the alerts and all on my phone. But that's part of user error on my behalf. The head unit for the water-softening device, the EC5, should be able to hook up to our network. But our network can either do 2G or 5G. The EC5 won't do 5G. So, if I have my phone set to 5G, it won't hook up through my phone. And when I finally realized that I need to put my phone on the 2G side, I already got tired of dealing with it and I figured I would deal with it another day. At some point in time today, I'm going to make sure that my phone is on the 2G side. And I'm gonna go out there and I'm gonna try it again. The price versus expectations wasn't there but everything is well and overall, we are satisfied with RainSoft.

Hi Stephen,
We apologize for the trouble you're experiencing with the EC5 Remind App. Please feel free to call our Technical Support team if you are still needing assistance. Tech Support is available M-F, 7:30a.m. - 4:30p.m. CST, tel# 800-860-7638.
Best Regards.RainSoft Customer Service
Reviewed Aug. 3, 2023
I told RainSoft that we had a water issue and the garage got flooded. I also would have liked to have gotten some help on re-gluing the tile down, but I had it taken care of. But other than that, everything went okay. The system is working and I'm not having any issues with it right now.
Reviewed Aug. 3, 2023
My purifier was just taking the chlorine out of the water, but it wasn't making my water soft. The product from RainSoft does both. I felt that it was critical to get that done. The installation went smoothly. I'm a one-person household so I don't use a lot of water. But it is set up as far as softening the water, according to the test kit that they did.
Reviewed Aug. 3, 2023
RainSoft did a comprehensive two-hour water test. The individual that came out was very dynamic and very convincing that my partner and I thought it would be a good idea to invest in something that would improve our health. The installation went out very smoothly and without any issue. The staff was very nice. They were very flexible. They worked around our schedule. I was home during the installation. So, I was able to watch the step-by-step process. Now that we have the system, we enjoy drinking the water because it's tasteless. The softer water is really nice to take showers in and wash clothes. We're able to use less detergent. So, we have noticed a very positive difference. I would recommend RainSoft to anybody who's looking for a system.
Reviewed Aug. 3, 2023
I had a wonderful experience with the RainSoft rep. He was very knowledgeable and warm. He understood me. He knew what I was looking for. The installers also seemed to know what they were doing, and the whole experience was great from beginning to end.
Reviewed Aug. 3, 2023
I purchased the water softener and the reverse osmosis under the sink from RainSoft. It was 24 months, interest-free through Home Depot. The installation went great. Now, I always feel like I got soap left on me, but I know I don't because of the soft water. So that makes it special. We've been very pleased with everything.
Reviewed July 27, 2023
The rep who did the water test was excellent, very professional, and very kind. He did a sample on our water, told us what was the matter with it, and we talked about it. Next thing you know, we signed the paperwork and they installed it. We went for a system for the whole house. The installation took a couple hours and they showed me exactly where everything was. We were very pleased with RainSoft's service. The telephone numbers are on the box if we have any problems and we got the maintenance people coming in every six months to look at it for a year.
Reviewed July 26, 2023
I knew the water was bad, so I let RainSoft Water Treatment Systems stop by and test the water. The rep was very knowledgeable, polite, knew what she was talking about, and showed me samples. The installer came the next day with his truck. I was working on the laundry room so I had a nice clear space ready. So, it worked out perfectly. I had the whole product. I got the two big tall filters and the big old box that was full of salt. The washing machine is different. And when we take a shower, it's smoother and softer. I will refer friends to RainSoft.
Reviewed July 26, 2023
The two gentlemen that came and did the installation were excellent and well-mannered. Also, the payment plan is real decent. I love the system. The only thing is when I water plants and I forget to either shut the salt thing off or forget to turn it back on when I'm done.
Reviewed July 26, 2023
RainSoft's rep did a phenomenal job. He showed me the difference between my water that I was using and the water from RainSoft's system. The product really impressed me and it's the best purchase I've ever made. I had no idea how much water affects your skin and it was remarkable. I also have a filter and the water from it feels fresh.
When the system was installed, only one man came out and I felt sorry for him. He was taking out my old water heater and he thought he could get it up the stairs. But he only got halfway up, then he ended up just sitting there with the water tank for about 30 minutes for his counterpart to come help to take the rest of the stairs. Other than that, he did a really good job. The installation took at least two hours and when he demonstrated how to use the equipment, he knew what he was doing. I would tell my friends that if they really want to see the difference in their skin, they should do the demos to have the RainSoft reps really show them.
Reviewed July 26, 2023
RainSoft's salesman went through the systems and he was very knowledgeable. The installer was fantastic and he did an excellent job. He should be commended for that. We've been very happy with the system and it's complete, so it's everything we wanted. And the nice thing is that, if you move, you just take it with you. RainSoft will hook it up at our next house if we decide to have one, so we like that too. But we didn't realize the interest rate was that high on it and we're looking to pay off a large portion of it on the next month or so. Besides that, the water is great under that tap now and there's no comparison. We would recommend it and we'd do it again, if we have to.
Reviewed July 25, 2023
It was an easy process from the beginning. RainSoft's rep was a nice guy. He came out and introduced himself, showed his credentials, and asked about the water situation. He asked if we would like to see a demonstration, check our water, and I said, “Sure. Let's check it.” Because I knew it was bad. He proceeded to do so. It proved that the water was bad. Once I had committed to the purchase, two days later, the people came and tied into the system, mounted the outside, and tested the water. Everything was good after that. It was two hours once they had to dig down to find the connection going into the house by the garage. We had a lady who came out from the office area. We went outside and opened the system up, and she explained how the thing works. Our water is a lot softer. We don't have to use as much soap or any kind of laundry material.
Reviewed July 25, 2023
We had real hard water and the plumber we had here suggested that we have RainSoft. He set it up through Home Depot. We watched the whole thing when the rep was doing the water test. We have stuff installed underneath our kitchen sink and down in the basement. The water tastes a lot better since having the system and our skin is a lot softer.
Reviewed July 16, 2023
They did a good presentation. They installed the system pretty quickly. Then they had to come back and install the spigot. But the price with Rainsoft wasn't the best and they never gave us all the salt. They said that they have it here two weeks ago but I never heard from them again.
Reviewed July 16, 2023
The presentation was very good. Their rep was like, “Oh my goodness, man. Paul, you gotta try this.” He swore by the product and said it was the greatest thing since Kool-Aid. The interview was done very well. He compared the water we were getting in and showed us the negative. I got a bottle of water and I tested it against what he had. It showed up that all the things that he had was better.
RainSoft Water Treatment Systems Company Information
- Social media:
- Company Name:
- RainSoft - a Pentair Company
- Company Type:
- Private
- Year Founded:
- 1953
- Address:
- 101 S. Gary Avenue
- City:
- Roselle
- State/Province:
- IL
- Postal Code:
- 60172
- Country:
- United States
- Website:
- www.rainsoft.com