Poulan Pro Reviews

I bought this trimmer 14 months ago and have used it probably about 15 times at the most. Shortly after purchasing, the recoil start rope would not retract. The few warranty eligible repair businesses were all backlogged 2-3 months so I took the trimmer to a business that had repaired other equipment of mine. After using the trimmer 4-5 more times, the same thing happened. If I had to do it all over I would have spent a little more as this equipment is inferior. I guess we just do not have the quality that we used to have.

I used the mower approximately 6 times and each time the steering messed up. I sent it out 3 times to be fixed and each time it came back it messed up again. Totally unhappy with this mower 30 ln.

I have 3 Poulan chainsaws - none of them work. The 3rd one is used twice before. Yes it's a piece of **. Yes, I'm good at fixing things - with Poulan product there is no hopes. Hard to work it and very hard to keep it working. I do not recommend it to anyone even if it is for free with love.

I have purchased 2 blowers. The first one had about 20 hours on it before it died completely. Threw it in trash can. Made a bad mistake and purchased a second one and it will not start when it is warm or hot. I have a Poulan chainsaw that will not start when it is warm or hot. Chainsaw has about 12 hours on it. The cost to have someone check it out is more than worth. I have a 30 year Homelite saw that runs and starts every time. It is a 16 inch and I wanted a 18 inch. Bad mistake!!! I recommend to anyone do not consider purchasing a Poulan product at any price!!!

I have had two Poulan chainsaws and have had problems keeping them running, so I put them up and have not used them again. Now a neighbor has bought a Poulan Wild thing. He has had problems with it from the day he bought it. The saw will not continue to run for more than 10 to 15 minutes and is a beast to start. I have replaced the carb., the gas lines, the fuel filter, the spark plug, cleaned the ignition plate. It starts and runs for some time and then it stalls and will not start. It leaks gas from around the gas cap and the starter cord would not recoil. I replaced that with a kit so now it will recoil, sometimes. Just got it to start for him this morning and dropped it off to him. I will be making a spot to hang it alongside the two I have in my barn when it comes back today or tomorrow, and I will suggest that he purchase a REAL saw next time.

About 2 years ago I wanted to buy a chainsaw. My brother in law, who is an arborist and who knows about chainsaws, suggested I get a Poulan Pro. He figured I would never cut more than 10 chords of wood a year and that this would do the trick. Was he ever wrong... So here I was with my brand new Poulan Pro PP 4218AVX (42cc), out for its first run, and a nice pile of 4 foot logs. Two hours later: Buzz, buzz, buzz... bzzz... dead. I could not get it going again. What!? My brother in law tried and was surprised to finally have to say that he too couldn't get it going. So I brought it into a Poulan service center. After the guy had time to look at it he called me back and said, "Sorry. But it was badly put together. There ain't much I can do with it. I'll ask that Poulan sends you a replacement unit since you are definitely still under warranty." Yeah, no **!

I bought a Poulan chainsaw from our local Canada tire last year. It has been in 3x for repairs. I asked for a refund and they refused!! The chainsaw was in right after it came out of box. This company is creating garbage and then we are stuck with it. Today after third repair, I tried to start it and now rope won't come out to pull start. I give up, I'm just going to throw it out and never ever buy something from this company again!!!

I purchased two years ago a gas chainsaw Poulan Pro 50cc (50cm3). After the first year I started to have trouble. This year is unbearable - it just keeps stalling. I am so sorry that I purchased the Poulan Pro just to save money. It is the biggest piece of crap in the market.

OK, so I buy this Poulan Pro mower (I had a Poulan chainsaw and dropped more trees than I can count with it; one right on it – you couldn't kill it). What a mistake. The dipstick was defective and my son burned-up the engine (no oil). Sure enough, the dipstick says the engine is close to being over-filled with oil but remove the flange plug and the engine is bone dry.

Bought a new Poulan Pro from Menards. Took it out to cut some 6-10" trees down. 15 minutes in, chain came off. Reset it and proceeded to deal with this a couple more times. Finally chain came off and was bound. Went and got a replacement and proceeded to spend about 7 hours dealing with this and the engine bogging down and not starting consistently. Quit for the day and went back to Menards.

I purchased a Poulan Pro Model PP5020AV chainsaw on 4/30/2014. I have had problems this past year with the saw not able to cut through wood and gas appearing to not be getting to the carburetor. The engine bogs down and wants to stall out while triggering the engine throttle. I gave the saw to our nearest authorized Poulan service dealer, A-1 Barricade & Sign located at 201 Colorado Ave in Pueblo, CO 81004 on June 18th 2015. I was told by the service technician **, it would take 4 weeks to service the chainsaw, which was still under the 2 year parts and labor warranty.

I have owned a Poulan 4218 for about 8 years, no problem with it at all. This week I changed the oiler on it and checked other parts. This saw was getting a bit worn. Bought a reconditioned one from Princess Auto, same 4218, my thinking was some parts of the old one might come in useful. Being a marine engineer (retired) and a farmer, that's the way I think.

We bought a Poulan Pro Chainsaw from Lowe's last spring. After one season of light use, it would not start this season. Upon taking it to the authorized dealer, they said the engine was scored, chainsaw was dead, the end. They submitted a claim to Poulan who took 3 weeks instead of 72 hours to tell us their warranty doesn't cover engine scoring. From what I can tell, that happens to their chainsaws all the time! I will never buy another Poulan product and will warn everyone I can about this SCAM! Now we are out the cost of that chainsaw, repairs, plus a much better, nicer STIHL that we had to pay a lot more for. AVOID POULAN AT ALL COSTS.

I recently purchased a Poulan Wild Thing 18" Chainsaw from Menards. It worked fine for about 2hrs, then failed to start. Menards sent me to a local "certified" Poulan dealer, who took 2 months (they originally told me 2 weeks) to tell me that my chainsaw has a scorned cylinder which is not under warranty. So, I called Poulan who basically said, "sorry, we don't cover this issue". Really? I've owned my previous Blue Max chainsaw for years without issue. I know how to use them and care for them. This is a defect in the product that Poulan does not stand behind. I will never ever buy anything from Poulan again. They do not stand behind their products.

Last year I purchase a Poulan Pro 335. On three separate occasions immediately after I started to weed wack the head on it grenades sending plastic pieces flying on all three occasions. Very poor quality of plastic. I ordered the head online two times at over $30.00 each. I finally purchased a universal head (generic) which worked great which was $45.00. Only used a half a dozen times towards the end of the season last year. This year I probably only used 6-8 times and what happened this time? The motor seized, what a piece of crap. I took it to a repair place that repairs Poulan. I was informed that it the engine was seized and it also should have had an air filter. What?? I didn't take it off or even know there was such a thing but anyways that cost me another $20.00 to be told that and so this weed wacker that was like $170.00 cost me about $300.00 and being told it is not able to be fixed, I'm not happy.

Poulan Pro PB301 riding mower - The steering system failed initially after just five uses and then following a warranty repair it failed after three uses. The steering system consists of a pinion gear and rack which is designed/manufactured poorly as only the tip of the pinion gear will engage the rack properly causing it to wear prematurely and slip. The authorized repair center told me that Poulan has no permanent solution to the problem. I have had no success in contacting Poulan, so I am trying to involve Home Depot (where I purchased the mower) who has previously claimed they have no responsibility after 30 days from the date of sale.

Bought two brand new and can only use each for a 1/2 hour at a time. If I switch off between the two I can get an hour run time. After that you can forget about using them for at least a day. The piston rings on the machines are garbage and they expand too much when hot and you lose compression. They want you to replace the rings after 40 hours, that's ridiculous!!! This model was supposed to be gone and replaced with a new manufactured engine. Had one with the proper rings and the different engine and it ran for hours with no problem. The manufacturer knows of this defect but will not fix it in the production line. It is cheaper and easier for them to just make returns harder to where they are too much of a hassle to return. I am glad I own no stock in a company with an attitude like that.

I bought this trimmer (Poulan pro PP 335) last year and used it about 4 times before I started having this problem. Since it was late in the season, I waited until this summer and when I tried to use; it did the same thing. After about 8-10 minutes of use it behaves like it's out of gas. I ordered a new OEM carb and fuel tank and installed them only to have the same problem. I also have had a similar problem with my Poulan chainsaw that I purchased a little over a year ago. I am completely disgusted with both. After reading several internet posts and talking to friends and repair shops, I have learned that these Poulan products are pretty much junk. I paid over $300 for both and now I will have to go out and buy a new trimmer and a new chainsaw. You can bet they won't be Poulan products. Is there any way to make Poulan take care of this problem or am I just screwed?

Bought a 5020 Saw at Lowe’s Jan 2014. Brought home, tried to start. After mixing up gas filled saw with fuel and bar oil. Tried to start. Pushed primer 6 times as instructed - not a good thing, flooded it bad. Would not start, could smell gas. Let it sit about a hour. Tried to start. Would not still. Removed plug. Was still flooded. Pulled rope. Fuel sprayed from plug hole. Installed plug. Tried to start again. Found muffler had gas in it. Removed muffler, got started. Called Poulan next day. Told me of places to take for carb problem of flooding. 3 places out of business. Fourth was in British Columbia. That's about 300 miles from Oregon where I live. Was one more place to call. Was reluctant to want to fix saw. They agreed to repair. Need a carb but Poulan would not replace it. Owner of repair place had some used parts from a different carb installed. Also had a oiling problem for chain leaks if let set from pump.

I bought this product Trimmer PP28LD $201.81, from Lowe's store in Canada. Within a month from the day I bought it I used it twice. I put the mix Gas+oil according to the manufacturer specifications. After the second use the trimmer seized. I couldn't turn it on. I contacted the Lowe's store and they told me "because you put gas on it you have to call the Poulan customer service". I called them and they they told me to take it to a Fraser valley service on 13399 72 Ave. Surrey BC Canada. I took it there but they told me "we don't fix warranty equipments". I called again Poulan 1-800-554-6723 and told them, they said take to a different service center and they gave me different address. I took it there and paid $35 Canadian just see what wrong with it and they kept it for three weeks then they called me and said "you have to pay another $120 to fix it because it is not under warranty because the cause was the oil and gas mix".

I bought this POS riding mower 4 years ago and have had NOTHING but problems with it ever since. It has a lousy electrical system and the mower will NEVER start on its own. It always has to be jump-started with jumper cables from my car. It has a brand new battery but still will not hold a charge and start. The local repair shop at the business where I bought it will not work on this model for this very reason. I have had the thing into other repair places and they have also given up. I have spent at least the same amount on trying to get it repaired as I did when I bought it. IF I could even get it started I'd run the damned thing in the River here. The old Murray mower I bought at Wal-Mart was a much, much better unit. At least it would start. I will NEVER BUY ANOTHER POULAN PRODUCT AND HAVE TOLD ALL MY FRIENDS AND NEIGHBORS TO NOT BUY POULAN EITHER.

I would not recommend purchasing any product (grass trimmer 335) from Poulan or its parent company Husqvarna. Twice now this unit has been in for repairs, broken drive shaft. Each time I've only been able to use it for a few days before it broke. I was offered, a replacement unit, and then the offer was rescinded. Instead, they are going to continue to repair till the warranty runs out. No extension of warranty while the unit sat in the repair shop for an entire season.

Saw wouldn't stay running brand new out of the box. I checked fuel and fuel tank was under a lot of pressure (blew gas all over my hands), also gas was boiling in fuel tank. I ordered in a new gas cap from Amazon for 8.47, and this saw runs like a champ now. Evidently they are sending some out with faulty gas caps that don't vent.

Poulan 295 Pro Chainsaw - The exhaust burned off the chain brake handle within 1-1 1/2 hours of use, this has happened twice. The design of this chainsaw needs improved. The exhaust muffler exit port needs to be closed off and remade to the front of the muffler so it is not lined up directly to the plastic handle.

3 of my family members including myself purchased a small Poulan chainsaw from Princess Auto. The price was right so it seemed like a great deal. I just recently had to use mine the other day. It took me a while to get it started, it didn't idle well and when I did and tried to cut some wood it would stall. I called my brothers and they had the same problem. All 3 we purchased right out of the box & they wouldn't run. So my brothers being around chainsaws & worked in wood mills their whole life and I got together and said the High & Low speed carburetor jets just need adjusting. You would think right out of the box one of them would run properly right?

Poulan 22 hp. tractor 54". We have bought 2 tractors and both have had the rear axle break. Piece of junk. Had other brands and never a problem with cheap rear ends. Maybe you should put a little more effort into your product. Last one we'll ever buy. Now have a scrap tractor. Would you like to buy it? Gooood price.

I purchased Poulan Pro grass trimmer through McDiarmid Store. Ever since I had the trimmer, it had a starting problem. The company referred me to the authorized depot. They adjusted the trimmer and it worked for a while and stopped working. I got back to the service depot, but could not get any help. So I got hold of the customer service department. I was given a lot of run around and was told to take the trimmer to another given location. So I did. Now the trimmer is sitting with that location as of now. I got back to the customer service department and was offered no solution to my problem. When I asked them for the email address of the authority where I can file my formal complaint, then was not given the requested email.

I thought I would spend a bit more money on a weed eater since I bought a house with a few acres. I bought the PP333 Poulan Weed Eater. I used it ONE TIME... ONE TIME and the sassy start cup broke. This is built with CHEAP plastic and it has a metal coupling that easily breaks through, the CHEAP PLASTIC stops. HOW IN THE WORLD could someone still have any type of job after this design. Where the heck was the quality check on this. I have now replaced that part a third time... I have used that weed eater 4 times with a total run time of 1 hour. BIGGEST WASTE OF MONEY... I will never buy from Poulan or from any company associated with them. Horrible. I would love to have a few words with the people that engineered that, and the people that passed it on to consumers!!!

I spoke with customer support 3 to 4 weeks ago when the issue happened with the new chainsaw. They gave me 3 warranty locations since you are instructed not to return the unit to the store. The first warranty location stated they have stopped 2 years ago. The second the owner said "Sorry that's your problem. Sorry to hear you bought a Poulan and offered no help." The third had a disconnected phone number.

I've owned 2 Poulan Pro's now and almost a third. Why - because the first one broke, the second one wouldn't restart after 5 minutes of use, and they gave me a third one that I took back top upgrade to a Husquvarna 450 Rancher. What a difference! It cost $399 instead of $199, but worth every penny! Do yourself a favor and don't even try the Poulan. Their quality control must be extremely bad. The first saw ran great but the pull cord recoil kept breaking. The second just gave me blisters trying to start the thing. The extra $200 is a lot of money for me, but again to have a quality saw makes a world of difference.

Considered Poulan to be very reliable gas powered equipment, as I already have two other (older) chainsaws. Need to replace an inexpensive electric chainsaw that I use to trim our trees, and decided to get a higher quality, gas powered, trimmer. Purchased the first unit from Lowe's, and could not get it to stay started. Lowe's advised that they would get it repaired, but there would be a 4 or 5 week turnaround time. They then agreed to simply return it and pick up another. Picked up the 2nd unit, took it home, and it started just fine. The problem was that after it warmed up in the start cycle, when the trigger was pressed, it would die. After several attempts, the result was identical! It simply would not stay started. Took it back and purchased another, inexpensive electric 8 ft. model.

On October 3rd of 2014, I took my Poulan chainsaw to Consumer's Bike and Mower to be repaired for an upcoming project I was doing in my back yard. I wanted a full service repair done to my chainsaw and left a $40.00 deposit, they told me that the estimate full service repair would be anywhere from $75.00 to $90.00 and I agreed. Approximately 2 weeks passed and I called to find out the status of my chainsaw repair and they told me they were waiting for parts to come in and that they would call me when it was done. At this point I knew it wasn't going to be ready in time for the project I was going to do so I purchased another chainsaw and completed the project. I called once a month for the next 5 months getting the same story, "still waiting for parts" and I even stopped by there 2 times to find out what the story was.

My poulan chainsaw fuel line disintegrated and gas cap swelled up. Found out that it was the ethanol fuel that caused it. After using Non ethanol gas gas cap shrank and would fit again. Also had to replace all fuel lines in saw. Plus used non ethanol fuel in my weed eater, and mower. Found out that Iowa corn growers have a leg up of forcing government to use their corn. Funny thing is that Iowa is the first state that all political wannabe politicians go to start their campaigns.

I will never waste my hard earned money on another product from this company. My Poulan chainsaw let me down again and I was tired of buying and replacing parts. Bought a new model, this one has less than 4 hours total run time and was purchased approx. 09-17-14. This will start but the oiling system for the bar is almost inop. By the time the motor reaches temp to run proper the bar and chain are one minute from over-temp and we all know how well that works, or doesn't. Never again. Don't contact me or send me some stupid coupon.

Here in Toronto Ontario---auction houses have dozens for sale. I got six duds. Canadian tire is flogging them near $150 each. Last one I bought appeared new at 403 auction. Paid $35--used it once but hard starting. Now, the spark is so weak and does not start. Read that the magnets rust up bad and voltage drops. After cleaning--some spark improvement but no start no kick-even with either. Sad part is--not Chinese but USA/Mexico junk. Pul'in/Poolan not Poulan.

I loved the combo chainsaw lumber/weed eater for 4 years - light work. I bought at a local SW Oregon Bi-Mart store. Then the motor broke as I was doing a usual limb cut, bought a yr ago. Handyman listened and said it was a plastic gear stripped in the motor. Called a local saw shop and was told it would cost more to repair than to replace. Then recently I called Poulan and was given repair shop numbers. One was the one I already called. The other said they stopped servicing Poulan because they don't make the parts, and they couldn't order the part because they were not a service provider anymore. This local shop said don't buy at box stores.

Poulan chainsaw gas cap swells up and is difficult to remove and install. You cannot tell if it is tight. In my case, gasoline leaked all every garage floor and onto my motorcycle tires. It is a 2 stroke mixture with oil, so now my tire has oil on it. Had I not smelled the fumes, starting my motorcycle could have ignited the fumes. Had the fuel evaporated and fumes dispersed, the remaining oil on my motorcycle tires would have caused a crash. Having gasoline fuel and fumes leak in a garage where my propane water heater is located is extremely dangerous. This chainsaw is dangerous and useless without a ethanol proof fuel cap. Ethanol in the gasoline is absorbed by the caps, causing them to swell. Poulan had not, to my knowledge, offered a replacement fuel cap, even for purchase by consumer. There is no markings on replacement caps to differentiate them from old caps being replaced.

After storing it properly, it would not start. Appeared to flood quickly. I've done many experiments and found out the following: You need to have the perfect fuel combo. To start you cannot follow the company instructions, didn't work for me. You need to turn the switch on before doing anything. Leave it on for about 3 or so minutes. Then pull the choke out, i.e. on position, and prime it about 3 times using the rubber bubble if yours has it. Then put the starter cord slowly 2 or three times, then a bit brisker, but in an angle toward the back handle, not straight up!!! You may have to push the choke in if it doesn't start and prime it again two or three times. Doing this, I've started it successfully every single time and keeps going on the idle too! The company instructions for starting completely failed for me! I was ready to throw it out. Never would start. Hope this works for you. These chainsaws are very temperamental! Good luck..

Bought a brand new Poulan Pro Snow Blower. After 3 snow throw it now will not start when I need it the most.

What happened to pride in building a product that was worth putting your name on? I guess everything now is made of cheap plastic and in China! I just purchased an 18" Poulan chainsaw from Tractor Supply and I was FOOL enough to also buy the extended warranty. Neither of which is worth a crap. I used the saw twice and the third time it would not speed up enough to cut. I took it into my shop and attempted to adjust the carburetor. There's no adjustment! I called TS where I purchased it and they said the in house warranty was 30 days, I would have to call the extended warranty people. This person said that I would have to call Poulan because the saw was only 3 months old and their warranty started after the two year Poulan warranty ended. I called Poulan. This person said and get this the carburetor was only warranted for, you guessed it, 30 DAYS. This is a piece of CRAP!