Owens Corning Shingles Reviews

Do not buy shingles from Owens Corning. They do not warrant their products. Sent 100 pics of my shingles coming apart and they said it was normal. They know by the time I’m done with a lawyer. I could’ve put a new roof back on. They are total scumbags. See pictures below. They said this is normal wear. Do not buy shingles off of Owens Corning. If you have a contractor putting a roof on, make sure you ask him what brand shingles they’re using. All my other roofs lasted 25 to 30 years. This company is horrible!!!!

BUYER BEWARE. We bought our house in the beginning of COVID 2020 and we were elated that the roof had been redone 2 months prior to us purchasing. However, we recently found a leak in our ceiling coming from the roof which caused us to look into who had done the work. We found that it was done by Owen's Corning Roofing and there was a warranty, however, their policy is that the seller must have transferred the warranty within 60 days of the sale or the warranty is null and void. This was a huge bummer because the previous owners were even kind enough to buy an extended warranty and ultimately the policy was only in affect for 2 months. While this is their prerogative to have this policy, this is NOT standard practice in the roofing community (based on other roofing companies we've now spoken with) so I would think twice about using them.

My house had the roof done in Summer of 2020. We bought the house winter 2021. We bought with the understanding that the roof was covered. Over the weekend, the roof started leaking into my kitchen. We called Monday morning and were told to kick rocks because we didn't know that we had to transfer the warranty within 60 days of buying the home. The fact that we didn't transfer paperwork should have no issues with the quality of their work. The warranty was supposed to be good for 5 years. We are in the 4 year, and it is only July and the warranty started September 2020, so their work hasn't even last 4 years!

I wish I could do no stars. Their warranty system is awful! They want you to jump through hoops and make it so hard hoping you just give up. They want me to send more shingles but only willing to reimburse me for the first cost of a contractor to come remove and replace shingles. I have gave them all the pictures and more but it’s still not enough. They didn’t jump through hoops to take my money and then not willing to make it right. That’s wrong.

I had my Owens Corning Duration Architectural Onyx Black shingles installed last year by Karcher Roofing. The best shingles on the market. Karcher Roofing has the best customer service around. Very Respectful. Very Knowledgeable.

Hats off to Owens Corning Shingles for providing such an outstanding customer service. They went above and beyond to ensure that we get superior workmanship. Now our roofing project was completed on time and within budget. 10 on 10 service!

From my personal experience, as a female homeowner, their reputation is an illusion. I selected them thinking I would be dealing with a professional and concerned company but once the installation is done they are too busy for you and focus on their next sale so you are old news. I cannot emphasize the level of disappointment so especially for female customers they promote being a female focused company but truly the female employees there are mean, rude and really don’t care about you as a customer so that was truly a harsh reality to experience. I would never engage any products from them again or refer anyone to them in good conscience. Just Bad.

I recently bought a brand new house. During closing, I was told to get registered my roof's warranty. In order to do this I needed to find info on the roof installation date, shingle name, color installed, and number of squares installed. First of all, why does Owens Corning require to register existing warranty? Why do they make the new owner of the property to find and contact the contractor who installed the roof. Why do they make you to waste your time and go through all this nonsense? OK, I collected the info they requested and went online to register the warranty. Their website asks additional questions I have no answers to. What kind of scoff is this? If you, Owens Corning, desire to learn about the shingle installed on the house, make the contractor to provide you with this info. Have some respect to the owners of the houses. Those owners, nobody else, pay eventually for your shingles and provide a living for you.

I had my Owens Corning Duration, Desert Sand roof put on in 2019, by a Platinum Contractor. The install was done well and I have checked the roof since after the first year. Last year I noticed that some of the fiberglass matting was showing on the seams and more of the granules than I thought should have for the age, had come off. This year on my inspection, more areas of matting were showing and more granules and sagging of the surfaces was seen. I took lots of pictures and contacted Owens Corning to file a claim. I received a quick response along with instructions on what I needed to do. I followed the directions and spoke several times with the claims people on what else was needed.

In 2012 we put a new roof on our using Owens Corning Duration Shingles that came with a 30 year warranty. Now in February of 2023 I have learned that we need to have a new roof installed. I filed a claim with Owens Corning, and they denied my claim. OC said the 5 year wind warranty had expired. I was not filing a wind claim. My claim was that the shingles are junk and did not live up to their warranty!!