Owens Corning Shingles Reviews

I bought a house that had just had new shingles installed and warrantied by Owens Corning, so I thought. The previous owner had 60 days to transfer the warranty to us, the new owners. I contacted them about 90 days after taking possession because the installation was terrible and needed a few things addressed, they of course told me to take a hike. Nowhere on the warranty/registration letter I had said anything about a deadline to transfer warranty. Very petty of them not to honour their warranty because of 30 days.

Our company used this brand-briefly. Due to the fact that they do NOT stand behind their product! We have had at least 6 customers with manufacturer defects. NOT one time has Owens stood behind their product!! As a roofing company it is a disgrace that this shingle manufacturer can and will take advantage of consumers, including our company. What a rip off this company is. I have just read that Owens had a class action lawsuit taken out against them.

Owens Corning installed faded shingles on our house in 2014. They were 30 year shingles. After only a couple years, we notice some fading but it was only apparent in direct sunlight. Now after 7 years our house looks like a zebra. It is extremely apparent. I have called and talked to Owens Corning and they take zero responsibility. Look elsewhere if your looking for a quality shingle. A representative called and agreed that this wasn't correct and asked if she could have 2 business days to get this resolved. It has been a week and I haven't received any response.

** This here is the issue.. As we have a large attic and the last contractor before we bought the home did not do venting for this home. So as we tried to get the roof repair by the contractor.. We filed a complaint with the State Of Michigan that the Contractor whom has done 20 years of work in this state and county. Our State left our complaint for over a year. Then covid hit and this put us out longer. So we bought this vent and installed it.. As well we did not use a roof cap shingles, we used the **.

I was trying to get help with my roof replacement during the early Coronavirus shutdown. Life was very complicated and I do understand that. This company did come through for me and I am so happy about that. Not only did they do the correct thing but they were all so incredibly kind to me.

We built a new house in 2012 purchase 40 year duration shingles and after only 8 days a few blew off. They NEVER sealed down to the roof and within a year large sheets of shingles would slide off. MANY times I repaired and hoped they would seal in the summer sun. After the next year I had to re-shingle my entire Kitchen roof and I contacted Owens Corning 2 times over this issue of large patches of shingles sliding off. Did the lame warranty paperwork, sent pictures and sent in my 2 shingles... was told the "LAB" was looking into it... After a month they sent me a letter stating it was an installation issue. I have shingled MANY houses in my life. This is a brand new event. If this was NOT a product FAILURE then WHY did Owens Corning almost immediately stop making them and come up with a different version of that product???

I installed 51 squares of Owens Corning Oakridge Shingles (Color Onyx Black) on my home in 2013. After a roof inspection about six weeks ago, I discovered that all of the shingles are breaking down and showing fibers. Some of the shingles are worse than others. I contacted Lowe's which instructed me to file a claim with Owens Corning because this was not normal "Wear and Tear". I filed a claim and received a box requesting many pictures and 2 shingle samples. I gathered all of the information including the pictures, claim form and samples. I shipped the package off via UPS. Keep in mind that I was told that I would be reimbursed by Owens Corning up to $150 for the cost of the shingle samples (Roofers Labor).

Installed over 60 square Oakridge pro 30 shingles on new construction single family home in 2005. I was constantly finding excessive granules in gutters soon after. Placed a call to O/C in 2006 and was assured this was normal. Now 10 years later most shingles are completely void of granules exposing fiberglass mat. Filed a warranty claim and Owens Corning proposed resolution is a materials voucher for less than half of the 60 square, no labor etc. These people are criminals!

I built a new home 11 years ago and used Duration shingles which had a 30 year and a 100 MPH blow off warranty. The past few years I had several shingles blow off and fixed at my expense. In March of 2019 I had many large areas of shingles blow off. I had the local Owens sales rep come out with my contractor, who is a certified Owens installer. The rep told us that the Duration shingles of that vintage had a factory defect and we should see some compensation. The rep took pictures and sent to OC.

My new O/C shingles failed after one year; pigeon droppings caused the granules to fall off leaving ugly bare tar rings. Customer service was insulting, they told me that it was my responsibility to know better than to buy their product (really), and have now repeatedly stated that their shingles meet their own standards. None of my specific questions were answered; they could not cite any product of their own that would hold up against bird droppings. Do not do business with this company, they are marketing a rotten product and judging from the many complaints, they know it is rotten. Spread the word!

I had Owens Corning shingles installed on my home back in 2006 and immediately we noticed a lot of shingle granules coming off the shingles. Also I had an add-on on my home in 2011 and Owens Corning shingles did the same thing. I contacted Owens Corning. From the beginning they were just very rude. Very unprofessional and I wouldn't recommend this product to anyone. The shingles have always had granule problems on every Owens Corning shingle that I used on my home and to get it warrantied I was told it had a labor warranty up to 10 years. Now they're telling me it's 5.

Owens Corning ridge vent make an awful noise when wind gusts above 10 mph. Roofers never warned me. VERY LOUD! I had the same type vent before. No noise! Vinton Roofing of Vinton Virginia said it was normal for Owens Corning VentSure roof vents. I would not recommend the VentSure ridge vent or the ProEdge ridge shingles. Also, Owens Corning Duration shingles if stalled in hot weather they show a lot of damage from roofers foot traffic.

We had 18 years on a 25 year roof, and we decided that it needed replacing, and we were going to do it this summer. 2018. Several "moss remover" companies that I had do maintenance on our roof strongly suggested that we replace the roof. I was hoping to get 30 years out of it, as that seems to be the industry standard. We jumped through all of the hoops, had to make several attempts to explain that we didn't buy the roof, it was on the house when we bought it NEW. However, they did reimburse us with a fair settlement after it was over. One of the things that was odd was as part of the settlement was a material voucher. I surely wasn't putting OC Shingles back on, and the roof job was already completed. Now I have a material voucher that doesn't do anything for me. Overall, I feel that they stepped up and did the right thing.

I have a house with shingles that are only 6 years old. I thought we had sold our house for a move to Florida but during the inspection there was a roof shingle problem. Buyer had a roofing contractor out to inspect the roof, he found no hail or weather damage but did find the Owens Corning shingles to have a manufacturing defect. I contact the home's previous owner who gave me the installer's name and found out she was never told about registering the warranty; she was told the shingles were 25-30 year shingles.

After having Owens Corning Duration shingles color "AMBER" installed on three different roofing projects I have done it is absolutely the worst durability issues I have ever seen. The first one we installed I received a phone call from the homeowner about a week after insulation asking me to come by and look at his roof, when I got up there and looked at his roof if I wouldn't have known that we just installed his roof a week ago I would have thought his roof was over 5 years old. The scuff marks the granules missing on all the edges. It was horrible. My homeowner was like, "Did you guys install a used roof on my house?". He really thought that I had to go back and prove to him with an invoice of purchase and delivery receipt to his address. I told him to file a warranty claim with Owens Corning. He did.

They might last 50 years, but you won't be able to match them. The value of my home has been diminished as you can see there is distinctly a huge difference in color. Old ones are orange and red, new ones are tan and brown. The OC rep stated they don't guarantee the color. So read the fine print carefully, as you've just spent a high dollar amount on shingles that won't hold their color, and won't match anything you order after the original install.

Owens Corning doesn't stand behind their product or certified contractors by them. My roof was put in 2005 by my previous seller. The proof was warranted 30 years but ever since we moved in 2015, the roof started leaking. We first thought just a couple leaks through vents or something but later we started having leakings everywhere from the roof and contacted the original contractor who were certified by Owens Corning. He gave me all kind of excuses. Then we contacted Owens Corning and they had someone come out and looked at the roof. Told us workmanship on our roof was horrible and will try to contact the original contractor, have them redo the work with the material supplied by them and so on. Then they never follow up.

First we paid extra for a upgraded warranty. Our roof was put on By a reputable roofing contractor. During hurricane Irma our ridge vent shingles blew off. Our shingles are supposed to be rated for 115 mph sustained winds. We got nowhere near that. Upon calling Owens Corning they want you to jump through all kinds of hoops. Meanwhile we had an exposed roof. They recommended we tarp the vent. Well our roof was only 2 years old and I was not going to nail furring strips and create more damage. We asked them to send out one of their people. That was unacceptable. So I would not recommend them at all and definitely do not use a shingled ridge vent.

Owens Corning Oakridge shingles installed in 2006 are defective. The granules covering the shingle that protect the shingle from the sun are falling off. I filed a warranty claim and jumped through all the hoops that made it difficult. Owens Corning agreed that the shingles are defective and offered me 20 square of shingles... I need 30 square. They wouldn't give any ridge cap or increase their settlement offer. This company does not stand behind their product. They spend a lot of money on advertising and not much on developing quality products. It just a matter of time before they file bankruptcy again.

MiraVista case: In the year 2002, I contacted Owens Corning Co. in Toledo Ohio and expressed to them, I was interested in a permanent roof system for our two story house and detached garage, could they help me. I talked to a Mr. Jeff **, Owens Corning District Sales Manager for the Mira Vista roof system. Mr. ** directed me to a distributor; ABC Supply Co. Inc. of Taylor MI, where eventually the roofing material was purchased. On my request, Mr. ** also recommended a roofer for the specialized installation, Mies Roofing of Flat Rock, MI. The MiraVista roof system cost us $16,802.00 including labor. In 2014 we trimmed the pine tree branches in front of the house because in a storm sometimes it touched the upper roof. In 2016 we changed the ceiling tiles from fiber glass to Armstrong tiles in our master bed room on the upper level. After the first rainstorm we noticed a brown spot on one of the ceiling tiles.

I invested in the Owens Corning 50-yr Duration shingle roofing system from a Owens Corning Platinum preferred contractor in my area. My old roof was leaking so bad... My new roof has been installed 1.5 yrs and has performed flawlessly. Most reviews I have read on here is due to faulty installation rather than product. Your labor is just as important as the product. Buyers beware of lousy contractors trying to blame the manufacturers.

I had a Owens Corning Oakridge 25 laminated shingle - self-sealing ridge shingles installed on 8/30/2001. In 2014 I noticed a little brown spot in my living room. Now in 2017 I have a large brown spot in my bedroom. I saw on this website that there have been issues with Owens Corning Oakridge Shingles. I also noticed granules in my downspouts after it had been raining. I called Owens Corning and filed a complaint. The Owens Corning customer service person said for me to get on the roof and take two shingle samples. I am 70-years-old and a widow. I will not be climbing on my roof!

Product failure and warranty issue - My house was built in 2005. The roofing was put on April 2005 with 30YR-PRO DRIFTWOOD, the asphalt granules are badly coming off and fiberglass is showing though I have had a top notch very experienced roofing company come out to look and to send samples to the lab and talk with Owens Corning. After all their hard work my letter I finally received had said my roofing is failing and they offered me a settlement of a whopping 2,265.78. That's only 73.26% of the material which their warranty states 1-10 YRS 100%, 11-40 YRS 80%, reduced by 2% every year thereafter until 40. When your roof is only 11years old and falling apart and not expecting to replace it until you are close or retired might I add this does not cover labor expenses! I hope by sharing my info more will. MAYBE soon something might be done because this is not fair business. If your product has a problem and you're aware then FIX it!!

I bought the house in 2013 and now am told my roof is shot. It is 9 years old, build in 2007 and I was told by three different roofers that it is due to defective Owen Corning shingles. I called the company and the response I got was the original owner didn't register the warranty and they didn't transfer it to me. So they won't do anything. So they should stop saying 25 year warranty. I get that is a nice way to avoid paying claims but a good company that cared about their product would honor the warranty. I mean they know the shingles are theirs and they know there are a ton of cases of this occurring but since I didn't know the warranty had to be transferred (which it couldn't have been anyway the original owner never registered it) to me they get to avoid repair costs they should be responsible for. I have emailed their CFO, media relations guy, and as many others that I can but I expect nothing to happen.

June of 2016, I ordered 12Sq of 30 year Owens Corning Duration Shingles in Chateau Green to cover my barn in NY. I wanted a deep forest green color to correspond with a future color scheme we were planning and Owens appeared to have exactly what we wanted. So, I picked the color direct from the Owens website based on the photo provided. I purchased and had the material delivered to my NY site and hired a contractor to install the shingles. Upon completion of the job the contractor emailed me a photo of the finished product. The shingles were BLUE not GREEN! They were not even close to the color depicted on their website! Now I'm stuck with a stupid looking blue roof!

I need a new roof and the contractor used Owens Corning Duration Shingles, Duration model. It is now 2016 and I still notice after normal nonwindy rains granules in the gutter downspout catch pan. I would think this would have stopped by now. Or is this normal?? Picture attached. Thank you.

We had our roof replaced by Chico Roofing in 2011. About a year later it started to leak so we had the contractor return to find and fix the leak and we thought that he had fixed it but the next year and every year since it has leaked. The contractor was great in his attempts to correct the problem and then he determined the shingles were defective and he contacted Owens Corning. They wanted pictures, shingle samples, proof of purchase and ownership of house at the time of purchase. I felt that this was reasonable but started getting antsy when they wanted more pictures of front and back of the house along with the address. I started thinking they were giving me the runaround but I didn't realize they were wanting to see if the attic was properly vented.

I thought the whole point of putting down the underlayment was for nail sealing. For waterproofing under the shingles. We nail right through that underlayment on the deck because when they sell it to us that is how it is sold, as water protection under the shingles and you should be able to nail through it. Those guys say they do all this testing, this and the other to proof if it waterproof. Well I met a guy from Owens Corning, said he is from corporate, works with the sales managers. Met him here in Toledo. Guy told me those underlayments are not really for waterproofing, they don't do anything for the nails. In other words underlayment can leak. I can't understand what the point of this product is if it does not protect water under the shingle. Shingles don't leak so why do I need this. Owens Corning has sold us a bill of goods. Very disappointed on their useless, expensive underlayment.

2 hailstorms and 1 hurricane Strong. What can I say, almost everyone in my neighborhood has had their roof replaced at least once except for the houses built by our builder who used Owens Corning Duration. I usually don't reviews but I thought this product was worth the time. This review is from everyone in Canyon Gate Subdivision who has Owens Corning. You get what you pay for. 5 Stars.

Bought a new spec house (7 years old) from a builder that has OC Brookville shingles. Some of the shingles has worn off the asphalt on the leading edge to where the fiberglass underlayment is exposed. Also the shingles have faded differently in streaks. Filed a warranty complaint with OC; replacement cost $23000, warranty settlement $2550!! I plan to sue. Please contact me if interested in a class action lawsuit.