Moving APT Reviews

That kind of consistency and care is exactly what you hope for during a move, and it shows how committed they are to doing quality work. The entire process felt dependable and professional, making this a very positive moving experience.

Our moving process is built around safety and reliability. By prioritizing proper packing, careful loading, and secure transport, we ensure every item remains protected until it reaches its destination.

Moving APT exceeded my expectations in every possible way. From the moment I requested a quote, their team was responsive, transparent, and incredibly helpful. They took the time to explain the entire moving process, answered all my questions, and provided clear pricing with no hidden fees. On moving day, everything went exactly as planned. The movers arrived on time, handled my belongings with great care, and worked efficiently without rushing or cutting corners.

Good job. The move was not stressful. No Damage. No hidden fee. The trip was quick. Property arrived quicker than expected. Movers were well mannered and everything with smoothly. Couldn’t have asked for much better.

Timing was important because of the kid's school schedules. And also the weather wasn’t great that day, but the movers stayed focused. They protected furniture from moisture and handled boxes carefully. All items arrived safely, and the move felt manageable for our family.

My kitchen boxes were packed properly, and nothing was mixed up. Heavy furniture was moved without any issues, even with a tight staircase. I appreciated how they handled my leather sofa and bed. Appreciated guys!

I had a great experience using their moving services. The team was punctual, polite, and extremely efficient throughout the entire process. From packing to unloading, everything was handled perfectly. The movers were well-trained and treated my belongings as if they were their own.

Their comments helped ease some of the usual stress that comes with moving. With everything so well-prepared, the entire process felt incredibly smooth. I could tell the team appreciated the extra care, which made the entire moving experience feel more like a breeze than a burden.

They handled everything with precision and made sure the entire project was completed without any problems. Their attitude and work ethic were top-notch. We couldn’t ask for a better experience. Thank you, guys, for all your hard work.

Their professionalism was evident from the moment they arrived. I never had to worry because they handled everything with such attention to detail and respect. It made the entire process smooth, efficient, and incredibly reassuring.

The total cost stayed aligned with the original estimate, the team arrived punctually and fully prepared, and they handled all of my possessions with an admirable amount of care and professionalism. The moving company followed through on every promise they made.

The movers were friendly, respectful, and kept great communication throughout the day. They handled everything with such professionalism and care. I will definitely use them again in the future. I can’t say enough good things about this company.

They carefully listened to our instructions and followed them perfectly while unpacking and positioning our furniture. They worked efficiently without ever compromising on care. The entire move was executed flawlessly, and we couldn’t have asked for a smoother experience.

They delivered everything right on time, just as promised. The movers were attentive and followed our directions precisely when unpacking and placing furniture. We couldn’t have asked for a smoother move.

They worked quickly but never carelessly, ensuring every box and piece of furniture arrived safely. The crew was professional, well-organized, and always willing to help with extra tasks. If you’re planning a move.

They actually helped us arrange furniture and set everything up. Throughout the entire process, the movers were friendly, respectful, and clearly took pride in their work. Not a single scratch or broken item. I couldn’t have asked for a better moving experience!

If you value your belongings, your time, and your sanity, avoid Moving APT at all costs. I am missing five boxes and a bar stool. My entire move was packed and ready, yet the crew showed up three hours late and hadn’t even sent my building the required COI. Strike one. When they finally arrived, the movers demanded a tip upfront through Venmo. Strike two.

Updated on 09/06/2025: Had to file a complaint with DOT who used a recovery services team to deliver my stuff to me since it had been over 21 business days. Moving APT is lying about saying I didn’t call, text or email for over 3 weeks with no response. They finally reached out to me threatening that my stuff wouldn’t be delivered unless I canceled my dispute on the credit card charge, which I filed because they didn’t provide the service promised, my shipment was over double the price and took way longer than the max 7 days promised. DO NOT USE THIS COMPANY unless you want sleepless nights dealing with their fraudulent business. Absolute nightmare of a company to work with. Only care about the sale then take no ownership.

DO NOT USE THIS COMPANY!!!! I used them for my move from California to Texas. They called me everyday til I a made a deposit and scheduled a pickup day. Got quoted 4 different prices at pickup, Pick up day comes around and they stop answering my phone calls. I called every number I could find for them and no response. Drop off day comes around and I’m missing at least two totes full of clothes and my ladder. Emailed, called, texted, nothing. They said I have 48 hours to file a complaint. I tried calling and guess what… NO RESPONSE. I beg you please don’t use them and unprofessional. I also hope that if I leave this review they will finally reach out to me. And discuss more but I’m also not holding my breath on that.

This has been the worst experience I have ever had moving. Being prior military, I have been through numerous moves, and this has been the absolute worst experience ever in my life! One price agreed and contract signed. This is a broker who then hires whom ever in your area. Movers were supposed to show up at 10 am, they don't show up till 4 pm. They show up in a rental truck not big enough for our household. They want to get a second truck and charge us an additional $3500. Now here for the second day to finish packing and who knows when our things will get to our new home in another state. This has been a nightmare and a scam. Do not use this company, it is terrible and so stressful!

Moving Apt was unprofessional throughout the entire process. They also quoted me one price that I locked in but at the end they added on an additional 2,600 on top at the 2,500 I already paid. For a redelivery fee in which they never called or attempted to call to deliver in the first place.

This was one of the worst experiences of my life. Everything this company told us from day 1 ended up not being true. Bot only were we charged double our quoted price even though we shipped less than was quoted, but they told us if we did not pay, they would hold our delivery until we paid. Then it took nearly 1 month for our stuff to arrive and when it did, it was an absolute nightmare. So much damage, missing items, they did not install things like they promised. Their workers guilted us into even giving them tips. They left a mess in our house, and everything had so much tape on it took hours to un tape it. They did an absolutely horrible job and I would highly recommend do not trust this company.

Run from this company!! They quote one price, take your stuff, keep it who knows where for weeks and weeks. Then demand more money for it. Seven phone numbers that they never answer. They prey on the elderly and young, inexperienced people. Took my daughter’s stuff 26 days ago and we have not seen it since. How can this business run like this?

I was discouraged by this company. They hired contractors that were late. My pickup time was incredibly late and they stated I picked a three day window. I don’t live close and the person I spoke with was somewhat rude. My furniture was not wrapped. It’s sitting in my garage without a cover and same with the tv. I asked for those items to be packaged, but they had a long day. I get it, but those are my things. I was just disappointed. Mostly about the fact that they dragged my mattress over wet concrete. Now, I’m paying someone to clean it for me. If you do pick this company? Communicate needs clearly with the people that show up. They don’t seem to all know what or how to move people’s things with the care that was expected of me. I should have stood up for myself before this, but want people to know. Use with caution and be prepared to communicate/supervise.

Updated on 09/03/2025: Moving APT offered $100 for us to take this poor review down. We are not doing such. Moving APT is the contractor and yes, Andrew identified himself when we first called with our complaint. Eazy Moving is one of their sub-contracting companies. Our two pieces of luggage and a pet carrier also came up missing. A Moving APT CSR has told us we already made a claim on the $1,200 we were scammed (they refuse to refund), therefore Moving APT doesn’t want to allow another claim/complaint. Proceed at your own risk. Go with a reputable mover who will insure your belongings and not sub out with other non-affiliated companies. Go with a Better Business Bureau backed company!

Dishonest and Predatory Practices – Stay Away! I had a terrible experience with this moving company. I was given a binding quote based on detailed evidence I provided, including exact measurements, item lists, and photos of everything to be moved. They reviewed all this and assured me the quote was firm. But on the day of the move, they suddenly demanded over $2,000 more, claiming that the load was "more than expected"—even though nothing had changed. It was clearly a bait-and-switch tactic designed to trap people at the last minute when they have no other options. This isn’t just bad service—it's deceptive and unethical. I’ve filed complaints with the appropriate agencies, and if anyone is organizing a lawsuit or class action, count me in. No one should have to go through this kind of financial and emotional stress during an already difficult time.

EXORBITANT PRICING, MISLEADING. We were given an initial “estimate” from the Miami-based Moving Apt broker (and Moving Services Stream) of $2,100 (which included a broker fee of $499, Freight Elevator charge of $75, a 15% fuel surcharge and $300 for pickup on a particular day). Our final, actual costs were close to $4,000 to move one bedroom furniture 214 miles. Based on per lb./cubic feet rate, on the day of pickup by United Prime Van Lines, the “estimate” of 348 ci/ft was doubled to 650 cubic feet at $3.85 per cu ft. We were given a new Total Binding Estimated Price of $3,087.76.

I booked a move through Moving APT under urgent, traumatic circumstances — fleeing domestic abuse, with everything I owned in jeopardy. I made it extremely clear that I needed a guaranteed single-day move, coordinated with law enforcement and the landlord. I was charged additional fees for this exact request. Instead, they subcontracted to MNS Transport (without telling me), who arrived late, unprepared, and with a truck already over half full. I had to leave key belongings behind (bike, kayak, loveseat), do part of the move myself, and call the police again to help ensure my safety.

They change the moving date in the last minute, the company they used for transport changed the delivery date 3 times!!! I was not living at my new location yet so I had to travel 300 miles each way for three times in 8 days because they would call me the day of delivery to change the date! I called Moving APT every time the truck driver would call me and cancel and they would transfer me to Customer Service, which was only voicemail, and NEVER returned my calls.

Worst service ever from beginning to end! The Moving APT vendors call you 100 times a day until you agree; but then, nobody answers. They subcontracted a company for the moving services in San Antonio that damaged all the furniture. It has been over two months since I filed the damages request without an answer.