Moving APT Reviews

Given that there were plenty of difficulties associated with my military relocation, I was glad to have professional movers at hand. The employees loaded all of my stuff very carefully and respectfully. They managed to transport several bulky items skillfully through narrow passages undamaged. The load arrived on time and in the expected condition. The whole process turned out to be better than expected.

I had a wonderful experience using Moving APT for my recent move. The team was incredibly professional, arrived right on time, and handled all of my belongings with great care. Communication was smooth from start to finish and the final price matched the original estimate. I would highly recommend them to anyone looking for a reliable moving service.

The Moving APT did a fantastic job moving me because they showed respect to my possessions. The entire booking process was well organized, and the employees were polite throughout the entire moving process. The company ensured that everything delicate was packed properly before it was loaded into the truck. The delivery process was done without any difficulties, and everything got to its destination safely. The prices for such services were very reasonable.

Guys were great, very professional , did an amazing job wrapping all furnishings as well as re-assembling and staging al furnishings. Best part they gave Binding rate in writing not just a moving Estimate. As well unlike others we spoke to who just sent "Estimates" would only take cash or certified check on pick-up. Moving APT let us use our CC. Great company. They're set up to move my sister in law next week.

My extremely busy schedule didn't allow spending more than the minimum amount of time on preparations. The moving team did most of the work related to packing and kept all things organized. All electronics, furniture, and other household belongings were delivered safely and without any damage. Unpacking became easier due to thoughtful packing and box placement. This experience took away a lot of stress from the move.

Classic case of a "professional" estimating a reasonable price that is grossly underestimating. By the time all my stuff is in the truck it's legitimately double the price, from $3400 to $6800. Service otherwise was fine but communication was poor and the price is hard to look past. Would not use this company again if I had the option.

Scam job. They use a 3rd party and hold you hostage AS THEY CHARGE MORE! I already filed a complaint at the police station and with BBB and will continue to go after them as long as I live!

Movers from Moving APT made our move from Nevada to Washington successful. The team came prepared and moved all furniture professionally. Everything was loaded carefully into the truck, and everything was moved appropriately. There was clear communication from their side throughout the whole moving process, and everything got delivered exactly on the agreed date.

I was promised a move on the 27th... No show. Then they said they'd be there for sure on the 28th... No show. I decided to cancel because I was tired of shallow promises. Needless to say I will be putting some things in family storage and taking my essentials. Don't waste your time with these guys.

I used the company to move from Washington, D.C. area to New York State. My dining table arrived scratched because they neglected to protect the table with a blanket or any other kind of material used for protection. Also a second table used as desk, a BOOK CASE, and other belongings arrived damaged, and some pieces of my fine china, arrived broken.

The relocation crew was well-prepared for the task, worked effectively, and miraculously managed to keep everything orderly despite the circumstances. Without professionals who know exactly what to do, I do not know how I could manage the situation.

Had a great experience. Everyone was willing to cooperate and assist in getting me through my move. They were extremely patient to say the least.

This has been a nightmare experience. They loaded my belongings 3 weeks ago and delivered a partial load over 2 weeks later. I was promised the remainder within 7 days and now they're telling me it could be another week or more. Everyone I talk to passes the buck and I get nowhere. Hidden charges and extra costs popped up after the estimate. DO NOT USE THIS COMPANY!!!!!!!

Horrible. The worst. Been waiting for my stuff. Was told it would be delivered on Saturday or Sunday. Today is Tuesday and I was told to call back next Monday. I was told 3 to 15 days. Now that said 21 business days they picked my stuff up 2 weeks ago and it's still 1200 miles away. This is ridiculous. I almost forgot.. When they came to pick up my stuff they were a day and a half late. They showed up at 730pm with 1 person to move all my stuff leaving my son and me to have to load all the heavy furniture into the truck.

This service ended being $300 more expensive than the estimate with 70% of items from the estimate included. I feel really foolish having employed these movers, once they had my possessions it was a shake down. A solid wood coffee table was destroyed in their moving truck. After emailing MovingAPT from September 2025 to January 2026 trying to get some compensation, I accept the best I can do is submit this honest review. Attached photo of demolished table within the moving truck. Really funny, because before the move you hear from them every day but if you have any problems past move you'd have better luck talking to a ghost. Don't employ MovingAPT, they for sure will be bad and you probably won't save the money you think you will save anyways.

This company absolutely destroyed my trust in hiring a moving company through the internet. Boxes were missing, items that arrived were damaged or broken beyond repair. There were three payments made, the last one being over $1,000, and it had to be made in cash! Overpriced, poor communication, felt like I'd just dealt with a scheming, shady business. They lost all my personal correspondence with my parents, now deceased. Historical personal family photos--all gone. Plus, jewelry and silver pieces from my family--gone as well. Please do not consider hiring this Moving APT company!

I had to move at the last minute because I got a new job, and Moving APT helped me out. It was easy and quick to set up a time, and the team was happy to work around my schedule. They did their jobs quickly and without making me feel rushed or stressed.

Moving APT exceeded my expectations in every possible way. From the moment I requested a quote, their team was responsive, transparent, and incredibly helpful. They took the time to explain the entire moving process, answered all my questions, and provided clear pricing with no hidden fees. On moving day, everything went exactly as planned. The movers arrived on time, handled my belongings with great care, and worked efficiently without rushing or cutting corners.

Good job. The move was not stressful. No Damage. No hidden fee. The trip was quick. Property arrived quicker than expected. Movers were well mannered and everything with smoothly. Couldn’t have asked for much better.

My kitchen boxes were packed properly, and nothing was mixed up. Heavy furniture was moved without any issues, even with a tight staircase. I appreciated how they handled my leather sofa and bed. Appreciated guys!

I had a great experience using their moving services. The team was punctual, polite, and extremely efficient throughout the entire process. From packing to unloading, everything was handled perfectly. The movers were well-trained and treated my belongings as if they were their own.

Their comments helped ease some of the usual stress that comes with moving. With everything so well-prepared, the entire process felt incredibly smooth. I could tell the team appreciated the extra care, which made the entire moving experience feel more like a breeze than a burden.

They handled everything with precision and made sure the entire project was completed without any problems. Their attitude and work ethic were top-notch. We couldn’t ask for a better experience. Thank you, guys, for all your hard work.

They carefully listened to our instructions and followed them perfectly while unpacking and positioning our furniture. They worked efficiently without ever compromising on care. The entire move was executed flawlessly, and we couldn’t have asked for a smoother experience.

They delivered everything right on time, just as promised. The movers were attentive and followed our directions precisely when unpacking and placing furniture. We couldn’t have asked for a smoother move.

If you value your belongings, your time, and your sanity, avoid Moving APT at all costs. I am missing five boxes and a bar stool. My entire move was packed and ready, yet the crew showed up three hours late and hadn’t even sent my building the required COI. Strike one. When they finally arrived, the movers demanded a tip upfront through Venmo. Strike two.

Updated on 09/06/2025: Had to file a complaint with DOT who used a recovery services team to deliver my stuff to me since it had been over 21 business days. Moving APT is lying about saying I didn’t call, text or email for over 3 weeks with no response. They finally reached out to me threatening that my stuff wouldn’t be delivered unless I canceled my dispute on the credit card charge, which I filed because they didn’t provide the service promised, my shipment was over double the price and took way longer than the max 7 days promised. DO NOT USE THIS COMPANY unless you want sleepless nights dealing with their fraudulent business. Absolute nightmare of a company to work with. Only care about the sale then take no ownership.

DO NOT USE THIS COMPANY!!!! I used them for my move from California to Texas. They called me everyday til I a made a deposit and scheduled a pickup day. Got quoted 4 different prices at pickup, Pick up day comes around and they stop answering my phone calls. I called every number I could find for them and no response. Drop off day comes around and I’m missing at least two totes full of clothes and my ladder. Emailed, called, texted, nothing. They said I have 48 hours to file a complaint. I tried calling and guess what… NO RESPONSE. I beg you please don’t use them and unprofessional. I also hope that if I leave this review they will finally reach out to me. And discuss more but I’m also not holding my breath on that.

This has been the worst experience I have ever had moving. Being prior military, I have been through numerous moves, and this has been the absolute worst experience ever in my life! One price agreed and contract signed. This is a broker who then hires whom ever in your area. Movers were supposed to show up at 10 am, they don't show up till 4 pm. They show up in a rental truck not big enough for our household. They want to get a second truck and charge us an additional $3500. Now here for the second day to finish packing and who knows when our things will get to our new home in another state. This has been a nightmare and a scam. Do not use this company, it is terrible and so stressful!

Moving Apt was unprofessional throughout the entire process. They also quoted me one price that I locked in but at the end they added on an additional 2,600 on top at the 2,500 I already paid. For a redelivery fee in which they never called or attempted to call to deliver in the first place.

This was one of the worst experiences of my life. Everything this company told us from day 1 ended up not being true. Bot only were we charged double our quoted price even though we shipped less than was quoted, but they told us if we did not pay, they would hold our delivery until we paid. Then it took nearly 1 month for our stuff to arrive and when it did, it was an absolute nightmare. So much damage, missing items, they did not install things like they promised. Their workers guilted us into even giving them tips. They left a mess in our house, and everything had so much tape on it took hours to un tape it. They did an absolutely horrible job and I would highly recommend do not trust this company.

Run from this company!! They quote one price, take your stuff, keep it who knows where for weeks and weeks. Then demand more money for it. Seven phone numbers that they never answer. They prey on the elderly and young, inexperienced people. Took my daughter’s stuff 26 days ago and we have not seen it since. How can this business run like this?

I was discouraged by this company. They hired contractors that were late. My pickup time was incredibly late and they stated I picked a three day window. I don’t live close and the person I spoke with was somewhat rude. My furniture was not wrapped. It’s sitting in my garage without a cover and same with the tv. I asked for those items to be packaged, but they had a long day. I get it, but those are my things. I was just disappointed. Mostly about the fact that they dragged my mattress over wet concrete. Now, I’m paying someone to clean it for me. If you do pick this company? Communicate needs clearly with the people that show up. They don’t seem to all know what or how to move people’s things with the care that was expected of me. I should have stood up for myself before this, but want people to know. Use with caution and be prepared to communicate/supervise.

Updated on 09/03/2025: Moving APT offered $100 for us to take this poor review down. We are not doing such. Moving APT is the contractor and yes, Andrew identified himself when we first called with our complaint. Eazy Moving is one of their sub-contracting companies. Our two pieces of luggage and a pet carrier also came up missing. A Moving APT CSR has told us we already made a claim on the $1,200 we were scammed (they refuse to refund), therefore Moving APT doesn’t want to allow another claim/complaint. Proceed at your own risk. Go with a reputable mover who will insure your belongings and not sub out with other non-affiliated companies. Go with a Better Business Bureau backed company!

Dishonest and Predatory Practices – Stay Away! I had a terrible experience with this moving company. I was given a binding quote based on detailed evidence I provided, including exact measurements, item lists, and photos of everything to be moved. They reviewed all this and assured me the quote was firm. But on the day of the move, they suddenly demanded over $2,000 more, claiming that the load was "more than expected"—even though nothing had changed. It was clearly a bait-and-switch tactic designed to trap people at the last minute when they have no other options. This isn’t just bad service—it's deceptive and unethical. I’ve filed complaints with the appropriate agencies, and if anyone is organizing a lawsuit or class action, count me in. No one should have to go through this kind of financial and emotional stress during an already difficult time.

EXORBITANT PRICING, MISLEADING. We were given an initial “estimate” from the Miami-based Moving Apt broker (and Moving Services Stream) of $2,100 (which included a broker fee of $499, Freight Elevator charge of $75, a 15% fuel surcharge and $300 for pickup on a particular day). Our final, actual costs were close to $4,000 to move one bedroom furniture 214 miles. Based on per lb./cubic feet rate, on the day of pickup by United Prime Van Lines, the “estimate” of 348 ci/ft was doubled to 650 cubic feet at $3.85 per cu ft. We were given a new Total Binding Estimated Price of $3,087.76.

I booked a move through Moving APT under urgent, traumatic circumstances — fleeing domestic abuse, with everything I owned in jeopardy. I made it extremely clear that I needed a guaranteed single-day move, coordinated with law enforcement and the landlord. I was charged additional fees for this exact request. Instead, they subcontracted to MNS Transport (without telling me), who arrived late, unprepared, and with a truck already over half full. I had to leave key belongings behind (bike, kayak, loveseat), do part of the move myself, and call the police again to help ensure my safety.

They change the moving date in the last minute, the company they used for transport changed the delivery date 3 times!!! I was not living at my new location yet so I had to travel 300 miles each way for three times in 8 days because they would call me the day of delivery to change the date! I called Moving APT every time the truck driver would call me and cancel and they would transfer me to Customer Service, which was only voicemail, and NEVER returned my calls.

Worst service ever from beginning to end! The Moving APT vendors call you 100 times a day until you agree; but then, nobody answers. They subcontracted a company for the moving services in San Antonio that damaged all the furniture. It has been over two months since I filed the damages request without an answer.

This company is scamming people. The contract is pointless. My things weren’t delivered on time, they came TRASHED. When I asked the movers to be careful I was subjected to hours of yelling, which I was fortunate enough to have caught on a recording here in a one party state in MY HOME. Then, the insurance is also a LIE. Nearly $3k worth of damage; supplied photos, prices, the works. They offered me FIFTY FOUR DOLLARS. DO NOT USE THIS COMPANY. They will broker you out to random people, break every contracted promise, harass you, ignore you, destroy your things.