Moving APT Reviews

I already did a spreadsheet on what I wanted to be sent, so getting the inventory estimate and quote were okay. But it was frustrating because I had to go back online and do it again anyway. I get that but it was just inconvenient to me because I was getting on a plane. It felt like I went through the inventory three times. But we got it done. My mom said there was enough people there to take care of the move. There were large items and they wrapped them up really well. It was very nice. They respected her property. I was good with the experience. I got lucky too because I was up in Seattle and they were able to find me somebody that was going directly to Las Vegas where was the delivery location. All in all, I was quite pleased and it was reasonable. I would use them again.

We learned after we were already in the process of things that Moving APT just manages the move. They contract an actual mover in the area to do that. But we liked the cost, and we had a good experience with the person that we dealt with. It was several people that we dealt with, but they were all very professional. And we ended up dealing with the actual person they hired for the move as well. They were nice folks, and did a great job as far as packing up. We had an issue with delivery. We moved the move date up for them to accommodate, because they had had a death in the family. But they ended up getting to my son's apartment until 10:15 at night. His neighbor was not happy that a moving company showed up at that late in the evening. But they were tired and exhausted. They did fine as far as getting things moved in.

Moving APT was there when they were supposed to be there. I was leaving one area and driving up to the next by myself, and I didn't want to be there and sitting around waiting. They were conscientious and seemed to know what they were doing. It took them a day to pack things up from my storage cabinet but I held them up on it because I had some things going on at the other end. I had a substantial amount of boxes and things to be loaded that I had already packed. But there were also some big pieces of furniture that were wrapped up in the blankets and taped so they would stay closed. They wrapped everything nicely.

Moving APT was very good with the communication about the steps. I like that. Also, their moving crew was very personable. They told me everything that they were doing. So, very good communication. And everything is intact.

The coordinator was very responsive. Whenever I had questions, I just messaged him and he would respond in a few minutes. We asked for a particular delivery date, and the movers were here on the date, and they moved everything in a couple of hours. Everything was perfect.

I have been sleeping on the floor in my new apartment for one month now thanks to Moving APT. It’s only a 600 mile move for one bedroom. They have charged $2000+. One entire month after pickup, there has been absolutely no communication from movers. They refuse to provide any update. They will not allow scheduling a delivery date. They only promise a phone call "closer to delivery date” which does not happen for an entire month. Now I have to work with insurance and file a claim for loss. I don’t know what to do now and wonder if getting a lawyer will be helpful at all. The entire experience is extremely frustrating. I recommend avoiding this company AT ALL COST.

Moving APT's employee was so helpful and kind. So, we are really satisfied with their services.

Moving APT did a nice job. They were on the high side of the cost but everything came in one piece. Moonland movers that they hired from Saint Louis did a great job too. They took great care of everything when they packed.

Working with these "brokers" has been one of the worst experiences EVER. I contacted Moving APT six weeks prior to a move. The initial contact was with nice guy Diego in the sales department. The inventory was uploaded and I told him there was a lot of framed artwork. Diego said not to worry, they'd have extra boxes and they could even double up if necessary because everything would be carefully wrapped. From DAY ONE I made it very clear this was a very important move with full pack, load, unpack and unload and it needed to be completed in one day. Diego assured me he would put his very best guys on the move and white glove VIP service. Great. The contract was signed and the $1900 deposit was paid on a $7100 move (Keep that in mind, $7,100). I asked who were the movers but since it was 6 weeks away, he hadn't assigned it yet to his "best movers".

I was able to text with the representative who helped me, which was the sole factor that made me decide on Moving APT. They were very responsive and would answer all my questions. I initially gave the rep my rough inventory. Then my count went up drastically to at least 10 boxes. A day prior to my scheduled move, he said that I was gonna receive a call for any updates or any new items that need to be added to my inventory, and I did so. The moving day was fairly smooth. The window that I was given was met exactly at the time that I was expecting the movers to get there. They were very helpful. They wrapped my TVs, which I was very worried and concerned about. They did an awesome job and the delivery was the same. My overall experience was great. The crew was amazing. I even had to get their contact information because they were very good.

They were really good. But they weren't informative about the $400 additional charges that I incurred. But outside of that, it was a pretty simple move. It wasn't bad. When they walked through, they did additional estimation on inventory. That was where it created the additional $200 of fees on the move and the delivery.

Moving APT arrived right on time. There were two gentlemen who were very pleasant and thorough. I was quite impressed. I had already packed a great deal, but there was a whole lot more that had to be done. They helped with everything. I had ran out of boxes and they had boxes, They did not leave until 7:30 at night. They were doing such a great job I provided lunch. They did not dilly-dally at lunch. They did an excellent job. I would highly recommend them.

Movers arrived on time, move was quick. only one item was damaged but I was able to fix leg satisfactory, They were able to deliver one day earlier than anticipated so that was helpful to me. There were three follow up calls from APT agents as well over the next week or so.

I applied to Moving APT online and then, a member of their team reached back to me and asked about a couple of the things that I was moving to make sure that the quote was on target. They sent me an email with a PDF file of everything that was quoted. They gave the best price quote and the service was great. It was super speedy and my rep was helpful. I was impressed with her quick response time and then answering all my questions. The movers came and moved me out. I already had everything packed in and they took it to a new place for a little bit and then shipped it out to me in six days. So, it was fine. They were only at my apartment for probably an hour and 15 minutes so, it was quick. Moving APT is reliable and has a great price as well as good customer service.

Our experience was thorough, although the quote changed a little bit. The first person with the inventory was the salesperson and didn't necessarily know exactly how things should be categorized. The moving representative and the final inventory before the pick-up was a lot better.

Moving APT had some sub-vendors and they came and did almost a good job. There were some missteps. In that time, they were in rush. They didn't handle well the couch. But later when my spouse was out there, then they did good packing. Otherwise, they were just holding it and trying to wrap it very lightly with some of the wrapping plastic.

The movers were professional and quick, delivered everything from Los Angeles to San Diego the same day even though they had to work into the night. There were a few challenges packing but they were able to resolve them. For instance, they had to disassemble the baby's crib to get it out of the house, but they clearly marked the parts to easily put it back together at the new house. There will always be a few nicks and scratches when moving, but I didn't find any damage, nothing was broken. The Moving APT representatives were very helpful and clearly explained all the charges prior to the move, and they checked in during the move to ensure everything went smoothly. Great job all around!

The reps at Moving APT were very knowledgeable and helpful. They answered every question and suggested some things that I needed to do to save money as far as moving. I was appreciative of that.

From the get-go this was one of my easier moves. It was made possible by Ian who helped me get a quote and truck reserved, and joseph and Daniel the movers. Everyone was responsive and communicative. If and when I need to move again I know exactly who I will be reaching out to. Thanks Moving APT!

Moving APT was the first to reach out so I went with them. I know they are a third party so I'm a little cynical about the moving industry because it can have customer service that's not great. But it was a pleasant experience with Moving APT for my move from Davidson, North Carolina to Richmond Hill, Georgia. It was very impressive. Interactions with customer service were great. They called as soon as the team got there and made sure they were there as well as all the paperwork. They also called to follow up. It went really well. The crew leader was really lovely and I was pleased.

Moving is very stressful and if you value your sanity, don’t use MovingAPT. They will be so accommodating until you give them money. After that, you are at their mercy. I moved from NYC to Louisiana. A week after my property was picked up, they tried adding more money to do the estimate, about one third of the estimate more. After a confrontation, they agreed to honor the contract. They made numerous promises of when I would receive my property and the third time I actually did receive my delivery. They won’t answer your calls or emails and will leave you stranded and dependent on them. Complaining will only make them defend themselves and you will be the bad person in the situation. They delivered past the 21 days promised in the contract. The driver showed up with no help and I had to help unload the truck with the driver. No furniture was put into my house as promised. Beware this company.

My experience with them was good. I liked the rep because he was down to earth and he almost gave us what we needed. Everything went well. The quote was good. It was within $250 to $300 within what they quoted at first. I was satisfied with the move.

Pete, the gentleman in charge, was very knowledgeable and knew what he was talking about. I had a small amount to move and Moving APT’s rates were good and the delivery time was within what I needed. It was a total of 50 boxes plus 6 wardrobes and most of my things were staying. So, it was a hodgepodge as to what was going and what was not. But the reps were very organized and did it in record time.

I had a little hesitation using a broker for somebody who was just a moving company but when I got the quotes in, Moving APT's price was very competitive. It seemed to make up for any sort of hesitation that I had. Their rep was great. I was really appreciative of his help. On the first call that I had with him, he jumped into inventory which was super helpful for me. That way, I could get quotes as instantaneously as possible. He also provided me some good packing tips while I was describing my inventory. It felt kind of advisory during the process too, which was nice.

Moving APT is up there. The only issue I had was when the movers went to deliver the stuff, they said, “Well, we can't get a tractor trailer truck in here. We have to switch it to another truck.” I arranged this ahead of time, and there's plenty of room in the location they were bringing it, but they tried to get an extra fee for switching it on trucks. I said no. I wasn't paying $400 on top of what I originally quoted. APT also got involved and said, “No. You're not charging him for that.”

Working with the moving coordinator was very pleasant. The movers met me at my mom's house and they were neat and orderly. They got everything packed safely and got things to my house without a problem. One picture frame's glass got broken but everything else came through fine. The two very nice men did a good job. If I had to move anything again, I would call them. I'd want the same team. I've moved a lot, and this is the first time I've had a good experience.

Moving APT was a wonderful company to work with. The movers took great pride in moving my belongings. I was extremely happy. Would recommend them. They were extremely pleasant and professional. They did exactly what I asked. Everything was wrapped properly and they took great pride in the move.

Terry ** vouched for himself that he had no problem moving all the furniture by himself, but I want it to be know that he did everything all by himself. The company should have backups in case anyone calls out sick, but Mr. ** did an outstanding job for being the only one. He deserves every recognition and a ** raise for all that hard work. And the company better have minimum 4 people to move stuff so there is never just one person doing it all. Terry ** can be reached at **, and if he only gets a pat on the back, you are doing him an absolute disservice.

I would like to start by saying I have moved many times before but never have I experienced such professionalism from my first sales call all the way to when my stuff got delivered in FL. My items were delivered on time, and no damages. I had great support from the staff throughout this experience. I will recommend them, and give them all my support.

From start to finish, MovingAPT made a hectic move very easy for me. We had a state to state move. The movers who came for pick up were absolutely top notch professionals. They wrapped and gently handled our furniture. The next day, a new set of movers, equally as kind and professional, delivered our furniture and set everything up just as we asked. I will say I vetted probably 10 moving companies and MovingAPT not only had the best price, but they had great reviews and now they’ve made me a believer. Payment was easy and fair. I will definitely use them for my next move. 10 stars!