Mohawk Flooring Reviews

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About Mohawk Flooring

Mohawk manufactures and sells a full range of carpet, hardwood, vinyl wood-look and tile flooring. Mohawk carpeting is available in more than 300 colors and styles, with options for stain-resistant, wear-resistant or both. The company’s All Pet Protection and Warranty is available on many of its products, including SmartStrand carpet, RevWood Plus and SolidTech vinyl. All Pet Plus adds scratch resistance. You can order samples directly from the company online.

Pros
  • Extensive selection
  • Eco-friendly options
  • Pet stain-resistant carpet
  • Comprehensive warranties
Cons
  • Installation not included in price
  • Only available from certain retailers

Helpful Reviews

San Francisco, CA
Verified purchase
Do not buy without reading the small print!!!! I purchased Mohawk carpet and installation from Lowe's and it started to wrinkle to the point where it was dangerous to walk across ...

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Los Alamitos, CA
Verified purchase
I got carpet through Mohawk Flooring for my living room. I had a good experience during installation. Plus, I like the quality of the carpet that was put in. It was thick. Last ye...

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What is Mohawk Flooring?

Mohawk offers multiple flooring options, including carpet, wood and vinyl. One of Mohawk’s most popular items is its SmartStrand Forever Clean carpet, which resists moisture and fading and comes with a pet stain warranty. Mohawk’s other carpet lines include:

  • EverStrand is Mohawk’s recycled line and is made from 100% recycled materials. It has an odor-resistant feature.
  • UltraStrand is Mohawk’s line of nylon products that are designed for extra softness.
  • Air.O is Mohawk’s hypoallergenic line. This carpet is free of volatile organic compounds (VOC) and provides better airflow to release dust when vacuuming.
  • ColorMax is designed with vivid and rich colors that coordinate with tile and wood styles.

Mohawk's wood flooring options include RevWood (Plus and Select), SolidWood and TecWood lines. You can shop its wood flooring by color or installation method. Features of each product line include:

  • RevWood comes in more than 30 colors and is scratch resistant and waterproof. It includes an All Pet Protection option.
  • SolidWood planks are designed from domestic and exotic hardwoods. They come in walnut, oak, maple or hickory.
  • TecWood is a low-maintenance flooring option designed to resist contraction and expansion from humidity.

Mohawk also offers vinyl and tile flooring options on its website.

Mohawk carpet pricing

Mohawk natural hardwood flooring typically starts at about $4 per square foot, and carpeting ranges from 55 cents to around $9 per square foot. Vinyl wood-look flooring prices range from $2 to $4 per square foot.

Depending on the retailer you purchase from, you may have to pay an additional installation fee. Financing may be available for qualified customers at participating retailers. Before committing to work with a company, make sure you ask about additional installation fees and financing options.

Mohawk Flooring FAQ

Is Mohawk vinyl plank flooring good?
Mohawk vinyl plank flooring is waterproof and resists heat and sunlight. It’s also easy to install, affordable and available in tile, plank or sheet formats in a wide variety of colors and styles. The company’s vinyl plank flooring comes with a warranty.
How do you care for a Mohawk laminate floor?
Pick up heavy items when moving to avoid scratching, and clean with a soft bristle broom and mop. Shoe scuffs wipe off easily.
Where is Mohawk Flooring made?
Mohawk flooring materials come from various sources, and all products are assembled in the U.S.
How much is Mohawk vinyl plank flooring?
Mohawk vinyl plank flooring is about $2 to $4 per square foot. Prices vary by retailer and product line.

Still have questions?

Is Mohawk Flooring good?

Consumers looking for a one-stop shop that showcases a wide range of materials, styles and colors in one place will appreciate the variety of products available from Mohawk. From affordable laminate styles to luxury silk-like carpeting, Mohawk Flooring offers options for all budgets. For families with pets, Mohawk offers an All Pet Protection and Warranty plan on some of its carpet and laminate materials. The company’s flooring is designed for durability and easy cleaning, but Mohawk Flooring does not install flooring or sell its products directly online.

Mohawk Flooring Reviews

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    How do I know I can trust these reviews about Mohawk Flooring?
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    Page 1 Reviews 0 - 10
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    Sales & MarketingPriceMaintenance

    Reviewed May 25, 2026

    I try to be positive on all my reviews but the lack of quality from Mohawk Industries and no support of their product cannot be ignored. Based on our experience, I would strongly caution anyone considering purchasing flooring from Mohawk Industries. We invested nearly $30,000 into Mohawk Engineered Hardwood TechWood flooring during a major remodel because we believed we were buying a premium product backed by a reputable company. Instead, the flooring began deteriorating and splintering within months after installed turning what should have been one of the most beautiful features of our home into an ongoing nightmare.

    After filing a warranty claim, Mohawk denied responsibility despite two independent evaluation finding no evidence that improper maintenance or environmental conditions caused the damage. Their final “resolution” was an offer of 30 boxes of replacement material only — with absolutely no labor compensation — even though the cost to remove and reinstall the defective flooring is estimated at $10,000–$12,000.

    A company’s true character is revealed when there is a problem, and unfortunately our experience with Mohawk has been deeply disappointing. We would never have chosen this flooring had we known the level of support and accountability we would receive after the sale. Consumers should think carefully before making a significant investment in Mohawk flooring products. I hope this review prevents you from having the same nightmare we are experiencing.

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    Maintenance

    Reviewed May 13, 2026

    I do not recommend their laminate flooring. It features printing defects that simply ruin the look of your floor. The worst part is that they refuse to acknowledge the error, claiming instead that these are merely inherent design features. The pattern of the "stains" repeats itself, clearly demonstrating a printing defect that went undetected during quality control..

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      TechPriceStaff

      Reviewed April 14, 2026

      We purchased Mohawk RevWood Plus from a large chain flooring company and they installed it throughout our house. That was an $18,500 mistake. The floors look good, but we absolutely hate how they sound. They have a loud, cheap, hollow, "tippy tappy" sound when we walk on them. When our dogs walk on them, the click clack sound is ridiculously loud and drives us crazy. We are now looking at having our brand new floors ripped up and figuring out an alternative. If we had known how bad they would sound, we would never have selected this product. The people at Mohawk say take it up with the retail installer. The retail installer says they are fine. We hate the new floors.

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      TechStaff

      Reviewed March 21, 2026

      Do not buy without reading the small print!!!! I purchased Mohawk carpet and installation from Lowe's and it started to wrinkle to the point where it was dangerous to walk across the floor. When I tried to get warranty support from Lowe's they pointed to the following small print "in order to start a Manufacture claim with Mohawk, you will need to have receipts/invoices from the Professional Cleaners starting from Installation date every 18 months." Who does that!!! Avoid Lowe's and Mohawk carpets. I just purchased flooring for a whole house from another vendor to avoid Lowe's and Mohawk.

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      Staff

      Reviewed Feb. 25, 2026

      The laminate is 6 months old and seams to be wearing well, the problem we have is the off gassing. It was installed in September of 2025, by October we had to close the windows because of the decreasing temperature, that was when the problems started, my wife started getting ill. She had no energy, felt lethargic and had a hard time getting things done. We opened doors on both sides of the house for 15 to 20 minutes 2 to 3 times a day all winter to air out. This helped a bit, it's now mid February and the flooring has not finished off gassing because we still have to open the doors twice a day to air out and still my wife is having trouble with her energy, a problem she didn't have before the laminate was put down.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedEase of Use

      Reviewed Nov. 12, 2025

      Purchased via upgrade on a new build costed approximately $9,000. These floors are advertised and warrantied to be "pet proof" and "waterproof." The flooring in my kitchen is bowing/lifting at the seams from liquid spills and other areas from my dog having an accident. These floors have been nothing but a nightmare. I have developed an OCD like habit of having to wipe up any drops or spills immediately to prevent the panels from being further ruined. I have an ongoing claim that has yet to be addressed since December 2024. They forced me to go through my builder to get a manufacturer's warranty claim submitted. Nothing but an absolute nightmare. I am still waiting for them to respond after my builder sent a inspection service out... Do not buy any of their products, do your research and look elsewhere for a quality floor and a company that stands behind their products.

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      Customer ServiceMaintenanceStaff

      Reviewed July 3, 2025

      Purchased Mohawk, carpet with a felt backing as recommended. The carpet is in an adult bedroom with 2 adults who work full-time 5 days a week. This area is definitely not a high traffic area carpet has worn and pilling. Mohawk denied claim due to not having it cleaned more than once. The professional cleaner He commented that the carpet was not even dirty. And that's true, cleaning it would not rectify the wearing issues. So disappointed as it took them over 10 months to get back to me only to tell me that claim has been denied. So frustrating. Apparently their claims department is extremely busy due to the poor quality of product the products they sell.

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      Customer ServiceTechSales & MarketingRefunds & PayoutsMaintenanceStaffResolution

      Reviewed June 24, 2025

      Absolutely Horrible Experience with Mohawk Carpets and National Design Mart. I cannot express enough how incredibly disappointed and frustrated I am with both Mohawk Carpet and National Design Mart. We had Mohawk carpet installed in our home just over a year ago, and from the moment we started walking on it, it made an absurd "crinkle" noise—like plastic crinkling up under your feet. The noise has gotten progressively worse over time, now affecting every single room in the house, from the main level to the upstairs, even the stairs themselves. This started about 8 months after installation, and the situation has only deteriorated since then.

      We contacted National Design Mart, who, to their credit, sent out an inspector to assess the situation and file a claim. Unfortunately, the outcome was a complete disaster. Mohawk denied our claim—not because the product was defective, but because the carpet was not professionally cleaned within 12 months of installation. This is absurd! To suggest that cleaning the carpet could somehow fix the issue with the foam padding and the plastic-like noise barrier is beyond ridiculous. It's clear that this is just an excuse to avoid standing behind their faulty product. Let’s be clear here: Mohawk's product is complete garbage, and they don’t care about their customers once the sale is made. The whole experience has been an absolute nightmare, and now, we're left with a carpet that sounds like a crinkling baby diaper every time we walk on it.

      What’s worse is that National Design Mart is just as guilty for pushing this faulty product and installing it in homes without any regard for the long-term consequences. They should be ashamed for selling Mohawk carpets knowing they can get away with this type of shoddy workmanship and poor customer service. We’ve already begun the process of legal action to get our money back for this defective, worthless carpet. If you’re thinking about purchasing from Mohawk, do yourself a favor and RECONSIDER. Don’t waste your money on a company that doesn’t care about the quality of their products or their customers. They’ll leave you stuck with garbage materials and zero support when things inevitably go wrong.

      Style: 3187
      Color: 931
      Size: 21,426.56 ft²
      Claim #: **

      Invoice #: **

      Save yourself the headache and don’t make the same mistake we did.

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      CoverageSales & MarketingPricePunctuality & SpeedMaintenanceStaffHonesty & Transparency

      Reviewed June 23, 2025

      We purchased about 51 yds of the Mohawk Truse carpet in early February 2025 from a Big Box Store. We recarpeted the entire house (3 floors) and selected this carpet to use in our Living Room and Dining Room, which is on the main floor and gets very little foot traffic. The Truse was the most expensive carpet we bought knowing it will be in our "nicer rooms" and had a very nice look to it. We also chose it because it was advertised as "pet friendly" with LifeProof & PetProof Technology. Well, within 1 month after install, we noticed that the rug had 20+ snags in the walkway from the kitchen to the dining room. Obviously the snags are caused by our dog, so we feel the term "PetProof" is misleading. Our dog's nails are trimmed weekly and are maintained at a normal length.

      The other two types of carpet installed on the other floors (which happen to be less expensive & lesser quality) are holding up just fine and show no evidence of wear & tear. I feel this carpet has a defect and Mohawk should replace these 2 rooms. According to my rep at the Big Box Store, she is having difficulty with Mohawk honoring their warranty and refusing to replace the carpet. I am so disappointed with the run-around we are getting from Mohawk and want to warn everyone to read the warranty info closely and make sure you select a carpet that is appropriate for the normal living conditions of the room. We thought we did that by buying one that is "LifeProof & PetProof", but apparently that doesn't actually mean anything. Shame on you, Mohawk!

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      Customer ServiceTech

      Reviewed May 11, 2025

      I had a contractor install the floors. The material was supplied by an authorized dealer. It’s a new build and by the time we moved in, a plank was already peeling. The plank was replaced and I thought it would be the end of our problems. Within months, multiple planks started peeling and I contacted the contractor. Unfortunately I had not made the direct purchase and so do not have a receipt to upload. Mohawk send an independent inspector and that was the end of it. Haven’t heard anything after that and it’s been few months now. Engineered hardwood is supposed to last a long time and mine didn’t last even months. It has also ruined my whole experience of living in a custom built home.

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        Mohawk Flooring Company Information

        Company Name:
        Mohawk Flooring
        Website:
        www.mohawkflooring.com