Mohawk Flooring

The loop carpet that I have has strands sticking out of loops after only six months. I had it checked out, they say that is ok. They also said that the Shark vacuum should not be used. So I have a house full of carpet that needs a hair cut if I use my shark. I'm told that is Mohawk carpet.

The "click" together flooring does not click together or more to the point it clicks together then immediately separates. I can't even find a contractor to do it short of massive labor costs. I bought this flooring as a DIY project, luckily I'm able to return it short of a few ruined cartons. I don't recommend it at all or if you do decide to use it be prepared to pay double the material cost to have it installed because it is not simple in any way and as I stated it does not "click" together.

We had the majority of the floor in our house redone, and we chose Mohawk - SolidTech - Discovery Ridge Coffee House Tan Luxury Vinyl Plank. I chose it because the ratings for Mohawk luxury vinyl looked good. I regret our choice completely. My husband and I live alone in the house, we don't have pets, and we don't have any heavy traffic. We have placed felt protectors on all of our furniture. Despite all of this, there are scratches everywhere. The floor is less than 2 years old, but it looks like it has been here for years. I cannot recommend their flooring, nor will I purchase it again. We previously had laminate flooring in the kitchen and living room, and we never had an issue with a single scratch over 5+ years. This was a huge investment that we'll regretfully have to live with.

Beware of purchasing Mohawk wood flooring. The flooring we purchased is falling apart. The finish is coming off and the wood is chipping off. We contacted the store where we purchased. They filed a claim with Mohawk, who in return sent out an inspector. This inspector spent over two hours at our home running test and asking questions. It is obvious they are trying to refuse the claim. Is this the type of company you want to spend $1000s of dollars with. They do not stand behind their products. I highly recommend finding another reputable manufacturer and save yourself a lot of headaches with Mohawk.

I installed RevWood Plus Laminate Flooring from Mohawk throughout my entire home because of the claims of it being truly waterproof. That is a lie, and the floors cannot withstand any moisture. My entire floor bubbled and swelled. The floor never was abnormally wet other than water splashing on it from doing dishes or normal spills and stuff that is cleaned up immediately. I used laminate-safe cleaning products, and the entire floor is now bubbling. The Mohawk warranty is a joke, they immediately said it was from improper care, which is not true. Then they had an inspector come down and because the report (which by the way is just data and nothing more) didn't say there was a defect they declined the warranty.

Bought Pergo flooring from Lowe's Home Store in 2015. I was told this flooring was the best on the market and had a lifetime warranty against defects. In 2021 I noticed a chip on a corner of one piece, I repaired it with glue. From January 2022 about 12 pieces have chips or cracks on the top June 2022. I filed a warranty claim through Lowe's. After several inquiries and one which involved an employee telling me I was wasting my time they deny all claims. I sent them pictures of the flooring showing them the wear.

Back several months ago, I purchased flooring at Lowe's. We decided on Studio + Spill Repell Laguna Acacia laminate flooring from Mohawk. Shortly after having the floors water was spilled and the seam in the flooring began to swell. I have several places in my bedroom. I contacted Mohawk and told them was was happening. They said it was my floor cleaner. That was not caused by my floor cleaner. These are defective floors and they will not stand behind the water or spill proof. I will tell everyone that sees this in my home NOT to purchase this garbage of flooring.

September 2021 we had National Floors Direct install Mohawk dynamo ancient marble carpet. Mohawk owns 24% of NFD. Less than a year the pattern is wearing and it’s not even like we use room. The stair are high traffic that’s why we pick Mohawk carpet. We were told we had 10 year warranty with Mohawk. For two months I have been bounced back from NFD and Mohawk. Mohawk said in email “we will follow up in 7-10 days." Never heard from them? It wasn’t a cheap carpet either? My husband was shocked he thought Mohawk was a good company?

As we all know Mohawk owns 24% of the Nations Carpet/Flooring Industry and based in Atlanta Georgia. Owning multiple Rental Properties here in South Florida they are my #1 resource for Laminate Flooring as I use a AC 4 Rating Laminate from their RevWood Premium Laminate which can be used in Commercial Properties as well and just Purchased 420 sqft of their Carrolton Harvest Oak for 2 Bedrooms which has a beautiful color and a wonderful Warranty. There's a lot of Laminate out there with names I never heard of but buying from a company that's been around since 1878 I know there won't be problems as I've bought hundreds of square feet of other colors of Mohawk Laminate over the years, worry-free.

Mohawk Flooring owns Pergo Timbercraft vinyl flooring and many other flooring that you see in big box stores like Lowes and Home Depot. They advertise their product with a 10 year or 20 year or limited lifetime warranty against scratching and waterproof and more. The problem is even when you read those warranties and try to place a claim they have departments that single purpose is to try to find any reason to decline the claim.