Mohawk Flooring
AUTHORIZED PARTNER

Mohawk Flooring

 3.4/5 (956 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
Mohawk Flooring

About Mohawk Flooring

Mohawk manufactures and sells a full range of carpet, hardwood, vinyl wood-look and tile flooring. Mohawk carpeting is available in more than 300 colors and styles, with options for stain-resistant, wear-resistant or both. The company’s All Pet Protection and Warranty is available on many of its products, including SmartStrand carpet, RevWood Plus and SolidTech vinyl. All Pet Plus adds scratch resistance. You can order samples directly from the company online.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Extensive selection
  • Eco-friendly options
  • Pet stain-resistant carpet
  • Comprehensive warranties

Cons

  • Installation not included in price
  • Only available from certain retailers

Bottom Line

Mohawk flooring comes in a comprehensive range of materials, styles and colors. Eco-friendly options, pet stain-resistant carpet, durable waterproof laminate and affordable hardwood set this company apart.

Top Mohawk Flooring Reviews

Why Trust ConsumerAffairs
How do I know I can trust these reviews about Mohawk Flooring?
  • 4,010,213 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

Mohawk Flooring gave me the advice that I needed on what to look for in a carpet before ordering… The installation was super great. It was installed in the living room and two be...

Read full review
Rated with 5 stars
Verified

I got carpet through Mohawk Flooring for my living room. I had a good experience during installation. Plus, I like the quality of the carpet that was put in. It was thick. Last ye...

Read full review

What is Mohawk Flooring?

Mohawk offers multiple flooring options, including carpet, wood and vinyl. One of Mohawk’s most popular items is its SmartStrand Forever Clean carpet, which resists moisture and fading and comes with a pet stain warranty. Mohawk’s other carpet lines include:

  • EverStrand is Mohawk’s recycled line and is made from 100% recycled materials. It has an odor-resistant feature.
  • UltraStrand is Mohawk’s line of nylon products that are designed for extra softness.
  • Air.O is Mohawk’s hypoallergenic line. This carpet is free of volatile organic compounds (VOC) and provides better airflow to release dust when vacuuming.
  • ColorMax is designed with vivid and rich colors that coordinate with tile and wood styles.

Mohawk's wood flooring options include RevWood (Plus and Select), SolidWood and TecWood lines. You can shop its wood flooring by color or installation method. Features of each product line include:

  • RevWood comes in more than 30 colors and is scratch resistant and waterproof. It includes an All Pet Protection option.
  • SolidWood planks are designed from domestic and exotic hardwoods. They come in walnut, oak, maple or hickory.
  • TecWood is a low-maintenance flooring option designed to resist contraction and expansion from humidity.

Mohawk also offers vinyl and tile flooring options on its website.

Mohawk carpet pricing

Mohawk natural hardwood flooring typically starts at about $4 per square foot, and carpeting ranges from 55 cents to around $9 per square foot. Vinyl wood-look flooring prices range from $2 to $4 per square foot.

Depending on the retailer you purchase from, you may have to pay an additional installation fee. Financing may be available for qualified customers at participating retailers. Before committing to work with a company, make sure you ask about additional installation fees and financing options.

Mohawk Flooring FAQ

Is Mohawk vinyl plank flooring good?
Mohawk vinyl plank flooring is waterproof and resists heat and sunlight. It’s also easy to install, affordable and available in tile, plank or sheet formats in a wide variety of colors and styles. The company’s vinyl plank flooring comes with a warranty.
How do you care for a Mohawk laminate floor?
Pick up heavy items when moving to avoid scratching, and clean with a soft bristle broom and mop. Shoe scuffs wipe off easily.
Where is Mohawk Flooring made?
Mohawk flooring materials come from various sources, and all products are assembled in the U.S.
How much is Mohawk vinyl plank flooring?
Mohawk vinyl plank flooring is about $2 to $4 per square foot. Prices vary by retailer and product line.

Is Mohawk Flooring good?

Consumers looking for a one-stop shop that showcases a wide range of materials, styles and colors in one place will appreciate the variety of products available from Mohawk. From affordable laminate styles to luxury silk-like carpeting, Mohawk Flooring offers options for all budgets. For families with pets, Mohawk offers an All Pet Protection and Warranty plan on some of its carpet and laminate materials. The company’s flooring is designed for durability and easy cleaning, but Mohawk Flooring does not install flooring or sell its products directly online.

Recent
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about Mohawk Flooring?
How do I know I can trust these reviews about Mohawk Flooring?
  • 4,010,213 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Aug. 19, 2022

Back several months ago, I purchased flooring at Lowe's. We decided on Studio + Spill Repell Laguna Acacia laminate flooring from Mohawk. Shortly after having the floors water was spilled and the seam in the flooring began to swell. I have several places in my bedroom. I contacted Mohawk and told them was was happening. They said it was my floor cleaner. That was not caused by my floor cleaner. These are defective floors and they will not stand behind the water or spill proof. I will tell everyone that sees this in my home NOT to purchase this garbage of flooring.

2 people found this review helpful

Not sure how to choose?

Get buying tips about Flooring delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 7, 2022

    September 2021 we had National Floors Direct install Mohawk dynamo ancient marble carpet. Mohawk owns 24% of NFD. Less than a year the pattern is wearing and it’s not even like we use room. The stair are high traffic that’s why we pick Mohawk carpet. We were told we had 10 year warranty with Mohawk. For two months I have been bounced back from NFD and Mohawk. Mohawk said in email “we will follow up in 7-10 days." Never heard from them? It wasn’t a cheap carpet either? My husband was shocked he thought Mohawk was a good company?

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 9, 2022

    As we all know Mohawk owns 24% of the Nations Carpet/Flooring Industry and based in Atlanta Georgia. Owning multiple Rental Properties here in South Florida they are my #1 resource for Laminate Flooring as I use a AC 4 Rating Laminate from their RevWood Premium Laminate which can be used in Commercial Properties as well and just Purchased 420 sqft of their Carrolton Harvest Oak for 2 Bedrooms which has a beautiful color and a wonderful Warranty. There's a lot of Laminate out there with names I never heard of but buying from a company that's been around since 1878 I know there won't be problems as I've bought hundreds of square feet of other colors of Mohawk Laminate over the years, worry-free.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Mohawk Flooring owns Pergo Timbercraft vinyl flooring and many other flooring that you see in big box stores like Lowes and Home Depot. They advertise their product with a 10 year or 20 year or limited lifetime warranty against scratching and waterproof and more. The problem is even when you read those warranties and try to place a claim they have departments that single purpose is to try to find any reason to decline the claim.

    Now even when you go back to the store you bought it from, such as lowes, who wants to help you but can only file a claim on your behalf, it takes six months of going back and forth, them losing your claims, denying for reasons unknown, asking questions to void the warranty and then when all they do fails because you’ve done everything within warranty (I.e. - own your home, clean w water only, no water damage, no dogs, no abrasive cleaners, send photos, etc. they won’t even send someone they basically say “here is a few boxes but we’re not paying for labor”.

    Here’s the kicker. Have you ever tried to pick up a few boards from different parts of the kitchen of a vinyl floor without picking them all up. And then are you able to reuse them. See these warranties look good in the store but buyer beware. Make sure you read the reviews of people who had issues so you know they are there during the good times and not when you need them.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 2, 2022

    We hired some flooring people to install laminate hardwood flooring throughout our house prior to moving in. We bought it in Sept 2015. Around 2-3 years later the edges started to chip and break off. I recently came across the Mohawk warranty information and found that it was supposed to be covered for 20 years. I contacted the company that installed the flooring. Unfortunately they did not survive COVID. This only gave me option to contact Mohawk directly. They typically do not deal directly with public (and it shows). I got the appropriate forms and followed their procedure. After several weeks they told me that they would need to send an inspector to my house to get photos and etc of the affected area.

    After this inspection they sent me an email that they would not be honoring their warranty as it was not "normal wear" on the tiles. I have emailed them back to have them better explain this but after a week or so of no response I decided to post my review of their inferior product. The areas that wore are high traffic areas - hallways, doorways, etc.

    The flooring is nice looking and does very well in non high traffic areas. Everywhere we had walking and moving things across it the product failed consistently and completely. Apparently their flooring is only for show and NOT for use. Now I am in the process of replacing their 20 year floor (only 7 years later as the wear is significant and looks terrible). I have to say I will be asking the new installer about who they use to make sure it is NOT Mohawk brand... don't want to install a new floor again in 5 years.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 3, 2022

    When I was in the market for new carpeting, I went to Flooring Source in Dickinson, TX. I specifically said I needed carpet that was pet-friendly AND durable. The salesperson told me about Mohawk's Rhino Challenge video on YouTube, where after a year of a rhino living on their SmartStrand carpet, after being professionally cleaned it looked as good as new. Between that video and the salesperson telling me that even though the carpet might look matted and flat after a while, after a professional cleaning the carpet would "bounce back" to looking new again. I was also "sold" by Mohawk's carpet guarantee. It wasn't even 9 months after the carpet was installed that it started matting down and looking like it was about 10 years old.

    I remembered the Rhino Challenge video and the claims that the salesperson made so I wasn't worried about the carpet--until AFTER I had the carpet professionally cleaned (by a company recommended by Flooring Source), and the carpet DID NOT "bounce back" at all. It still looked matted down and flat in the higher traffic areas. Mind you, I live alone and do not wear shoes on the carpet, and I vacuum the carpet at least once a week.

    I immediately contacted Flooring Source and asked my salesperson to come look at the carpet. She did and agreed with me that the carpet was not performing as it should be for its age. The salesperson told me not to worry--that I had done everything right (including buying the recommended padding). So the retailer filed a claim with Mohawk. An "independent" inspector (hired and paid for by Mohawk) came out to look at the carpet, and he did a poor examination of the carpet. All he cared about discussing was the stains on the carpet that did not come out after being professionally cleaned. I kept trying to get his attention to the matting problem, but he seemed disinterested in what I was saying. He did not even get down to do a close inspection, nor did he do any tests on the carpet (except to show that the professional cleaner did not do a good job of removing stains).

    Since I was still making payments on the carpet, I filed a dispute with Synchrony Bank so I would not have to make any more payments until my claim was resolved. After about six months after I complained to Flooring Source about the carpet looking old already, I was told that Mohawk and Flooring Source were denying my claim. I was shocked! What good is a warranty if the consumer can't depend on it when there is a valid claim?

    I also contacted Mohawk's consumer affairs department, and I was told how I could hire a Master Inspector myself and have the report sent to Mohawk. So I called a different inspector than the one Mohawk sent, but I was told it would cost $500!!! But after a brief conversation with this other inspector, I found out that the inspector sent out by Mohawk did NOT do a thorough job. I am a single senior citizen living off social security, so I could not afford to pay $500 for another inspection. And I cannot afford to buy new carpet, AGAIN, when I am still paying for this inferior carpet.

    BUYER BEWARE!!! You might get lucky if you buy Mohawk carpet and get a good lot of carpet. But look at all of the negative reviews of Mohawk's carpet--you just might get an inferior lot of carpet, too. Do you really want to take a gamble on such an expensive investment in your home? If you are willing to take that gamble and you lose, forget about Mohawk's warranty helping you out. Their warranty is only a sales tool. And DON'T get fooled by their false advertising like I did! Shame on Flooring Source AND Mohawk Flooring!!!

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 2, 2022

    Mohawk doesn't stand behind any of their products, Laura the customer service rep is an AI or something that tries to make it look like they care. Guess what? Go read the review and stay away from Mohawk. My hardwood floors were installed right before buying my house in late 2017. This is my first home that I worked so hard for, I soon learned that these floors show scratches like no other. My mother and sister both have engineered hardwood and neither looks as crummy as mine and both are older. It has nothing to do with how it is cared for, it's just junk. They have bigger dogs, take less care of theirs and they both look tens time better.

    I am a physician and finally finished school, then worked to pay down some loans, first house and can't even have people over because the floors are an embarrassment. They are scratched, peeling, bubbling, and just a plain eye sore. Seeing that I'm still paying loans and working for the State I guess I'm stuck with junk and Laura who apparently has no integrity, otherwise she would have left Mohawk by now. Laura you are not doing anyone a service as there are thousands of reviews that back my claim and very few (probably fake) that support Mohawk. Mohawk doesn't stand behind their warranties and blames the customer for having an inferior product. 15 year warranty. Lol. They would be good to get a month out of this junk.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 27, 2022

    We had our dream home build for us and moved in July 2021 (7 months ago). We had Mohawk Laminate Revwood installed. We have had laminate before and NEVER experienced anything like this and the worst part is that Mohawk is ignoring us and denied any responsibility without coming out to look at it. We have over 2000 square feet of our home with this product and it is all scratched up. We are not abusive whatsoever. It started right away and has progressively gotten worse. Everything scratches the floor! We have 1 dog (a doodle) and no children. Just my husband and myself live there. I sent pictures to Mohawk and they still won't take any responsibility. It will cost us thousand of dollars to replace this floor but we have no choice. I will never purchase any products from them, not because of the problem but the way they didn't handle it.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 6, 2022

    My husband and I purchased some carpeting and flooring from West Valley Flooring in Calgary, Alberta Canada in 2019 and again in 2021. We have had ongoing problems with the most recent purchase. We purchased carpeting to match the carpet we purchased in 2019 in the basement for our upper floors and stairs. The installation date was scheduled for Nov. 16, 2021. We were trying to renovate the entire upper floor in time for Christmas including painting, new baseboards, trims and doors. On Nov. 16th, Ryan contacted my husband to say that after inspecting the carpet, it was not to spec and looked like the waffle pattern had been put on crooked. He offered to install it anyway but said we may not be happy with the result.

    Obviously we didn't want a deficient product installed, so we told him to re order the product. Ryan said we would likely get it done on the first week of December, which was bad enough considering the time crunch, but later that week he let us know the carpet had to be manufactured still and then shipped, so we would not get it installed until Dec. 21. We were very upset about this, obviously this put us in a huge bind and we were living in shambles after painting, removing all the baseboards, pulling up carpet to paint railings and we moved most of the furniture to our main floor to help out the installers and now we would have to live like that for weeks.

    We told them we expected compensation for this inconvenience, Ryan said it was not West Valley's fault or problem and the owner Jon sent me a lovely email explaining that inconvenience is "a part of life" and that he had to live with it (he even gave me examples) and so should I. We pushed them to get compensation from the manufacturer and they got us a $300 credit on our invoice, which they thought we should be grateful for (the invoice was over $10,000). This was in no way satisfactory to us but West Valley was unwilling to pursue the claim further.

    We also purchased the same carpet for our basement in 2019, and we are now having problems with the carpet looking frayed and worn on the stairs. When we purchased the carpet from Luis at West Valley Flooring, I specifically asked to buy a carpet that would not look worn after only a few years, especially in high traffic areas, I mentioned the "fuzzy" look that carpets can get after a while. Luis told me that most manufacturers will not warranty stairs but that Mohawk would if we purchased the recommended pad. We now have the fuzzy look on some of our stairs and we wanted West Valley to take a look at it but they said it is not covered, they specified only "abrasive wear" was covered and not "texture retention".

    This was not specified to us when we purchased the product and now we are stuck with a "premium" product that looks worn after 24 months, which is completely unacceptable. Luis is no longer with West Valley Flooring and the current sales team is unwilling to uphold what their previous employee led us to believe. We believe these are dishonest sales tactics and will no longer be dealing with this company moving forward for any new products but we have no choice but to deal with them on our existing product. We have cleaned the carpets with a professional cleaner twice to keep up our warranty and we chose Mohawk specifically because we were told "they stand behind their products''.

    We have had nothing but frustrations with your company and West Valley and I am prepared to write a very detailed review of our experiences for Consumer Reports as well as all dealers who sell your product in Calgary. We purchased these products in good faith and we expected to be treated as valued customers in return. Do not purchase from West Valley, they lie and have horrible customer service and please don't buy Mohawk products, they are not the premium product you think you're getting and their warranty isn't worth the paper it's printed on.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 3, 2021

    Went in Home Depot in 2002 to purchase Pergo laminate flooring. Had six boxes loaded in cart when I was approached by a flooring employee who ask me who was installing my floor. I replied to him a neighbor. He said, "If you let us install the flooring by a certified flooring technician you will have a lifetime warranty." Of course I fell for it. About four or five years ago the floor started to buckle up in several areas. I could not do anything about it as I was unable to find paperwork. In June I had a new credenza delivered and needed to clean out drawers. I was quite excited to find registration as well as receipt. I immediately called Mohawk flooring and gave them various information. The information was confirmed by Mohawk saying that the flooring was covered by manufacturer’s warranty, but I would need to go to store to pursue claim. The store was Home Depot in Norfolk, Virginia on Military Highway.

    For two months, I visited the store several times and spent hours on the phone holding on only to be transferred to numerous people that would pass me on to someone else. I feel if I was mislead on by both Mohawk and Home Depot. The bottom line they denied the claim. It buckled up through no fault of my own. Always going to have someone call me back which doesn’t happen. Was offered a Home Depot card of 250 from flooring manager which I am grateful for but all of this aggravation over a 1300 dollar claim which will probably be way more to have the floor replaced. The floor gas been well maintained and cared for.

    My message to everyone is where is accountability anymore. Why would you send a letter saying it is covered by manufacturer's warranty and then deny claim. Why not deny it in the beginning instead of putting a 76 year old through 2 months of stress. I guess with limited staff due to Covid 19, staff can treat customers how they like with no accountability. Was considering laminate flooring for the rest of my house, but certainly no consideration for MOHAWK FLOORING. YOU WOULD THINK THEY WOULD HAVE SENT SOMEONE OUT TO INSPECT THE SITUATION.

    16 people found this review helpful
    Loading more reviews...

    Mohawk Flooring Company Information

    Social media:
    Company Name:
    Mohawk Flooring
    Website:
    www.mohawkflooring.com

    Media

    VIDEOS & IMAGES