Midea Washers and Dryers Reviews

Horrible support, never get back. You must chase them. For anything warranty refund, anything, their support is overseas, can’t speak English. They do that on purpose so they don’t have to process anything.

Worst customer service ever. The warranty is a scam. They will do everything not to honor it. It was installed with a broken hot surface indicator light. We purchased it Feb 7 for one of our rental properties. During the time that it could’ve been covered by the store we purchased from, my FIL was dying of dementia and a month passed. At that point I had to contact them to have service done for the light. Which was fine. Completely understood.

No. Lid broke in first 6 months and could not find replacement. Washer still worked so I accepted the money offer and kept it. In my third year with it and like others are experiencing it won't stop filling even after it turned off. I finally just turned off water and turned washer on a spin. Worked fine the next time but then the same thing and loud screeching now water on floor. Not very old. Maybe four years.

A one is too high of a rating. For first year it was good except for it being loud and wash cycles were long. The lid broke and it had balance issue. Customer service is waste of time. Do not buy. This is a piece of shit.

I bought a Top loader. The main issue was the balance being off. When we used tge quick cycle to level the tub it fixed the issue. Check your manuals or make sure the delivery guys level the TUB not just the outside. It is a must. Other than the long 3 minutes it takes to unlock the lid after it's done, it is working great. They come with a 2yr warranty as well.

Purchased a dishwasher that does not clean the dishes. I contacted them several times and resistance constantly. I will NEVER buy a Midea product again. I'm just really pissed because this dishwasher was recommended by Consumer Reports. I will never use them again either. I have contacted my credit card company, BBB and Lowe's. Next the attorney general in charge of Consumer Affairs. It is sickening that this company is allowed to do business here.

Take our advice and do not buy any appliance from Midea. It is like a scam. WE LOST OUR MONEY. I bought a new dishwasher that did not work properly and was going a fire to our house. I contacted MIDEA customer service right after we installed this MIDEA dishwasher, I explained the problem and told them that this is a new dishwasher not even a day old. The customer service replay was that they are not who do the decisions on replacing a defective item, they told me their job is to take the complaints only and the decision comes from somewhere else after 3 business days, after 3 business days, they decided to send a repair man who is located in Fresno, CA and we are in Orange County that means it is 250 miles away and this repair man cannot come to Orange County CA. Until he has enough customers.

I bought a Midea washer a year ago. The washer model #MVL45N1BWW, serial #541380007PS36215R00123, leaked a large amount of water onto the floor. Checked my hoses and they are clearly draining just fine. I'm trying to find repair person to fix it, but I keep getting told that no one can get parts. Seriously, Big disappointment. I guess I should have done some research before buying this washer. Please don't spend your money on these products.

This purchase was a huge mistake, my combination washer dryer from Midea is 6 months old and I'm about to replace it. The reason is service, it is the worst. I am a 70 year old man with arthritis and pertinent to this story vertigo. My machine stopped working a week ago mid cycle, it is full of water and what started that day as towels, I'm not sure they would be towels after sitting in water for a week. I have tried to get a repairman in, I will even accept this could be my fault, no local company will touch the machine because it's on warranty, at every step of the way Midea has tried to slow the process down with requests for a photo of the serial number, which is on the back of the machine, against the wall. Again I am seventy with severe rheumatoid arthritis and at the second time at a new level in the process I have been asked for this photo!

I've had the top loader washing machine for about 4 years and have been disappointed and frustrated with its use. The tank is so deep that I can't reach the wet laundry without using tongs. Even worse is the fact that no matter what program I use, my items finish in a knotted mess that is so tangled that I wish I hadn't bought this washer.