Midea Washers and Dryers
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Midea Washers and Dryers Reviews
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Never ever buy anything from this company. No results. Just the run around. My dryer worked one time and has not worked. I have had the runaround from customer service. I called Lowe’s and it was 72 hours so they said they could not take the return because it must be within 48 hours. I just want my money back at this point. I don’t trust this company.
20 years buying washers and dryers, 5 times, different brand every 5 years with no problems but this time just a couple of months and the dryer broke down. Call the company and really bad customer service. Help!!!
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Bought the set on sale, that is where the positives ended. Water saving is a joke, most of the clothes don't even get wet. Every load my family has washed we have had to rebalance mid wash. Waste of time and money!!!
We bought a Midea washing/dryer... We haven't had them for about a year. The washing machine inlet valve is leaking we have tried to buy a replacement part, but I guess they don't have them anymore, tried calling the number that Lowe's gave us for part service... They were NO HELP!!! And now the barrings need replacing sound like a jet when in the spinning cycle. Will never buy a Midea brand ever again!!!
Absolutely the worst. Washer broke in 3 weeks. Had it fixed and now 4 months in, broke again. Will take a repair man a week to come out. That's before he orders parts. Unbelievable. I have had washers that go years and never break. What a waste of money....piece of crap. I asked for a replacement, doubt I will hear back.
Bought a Midea washing machine 12/2019. Told that a two-year warranty only. Now has problem with spinning charges. Most likely be more than half worth of the washing machine model mfc90-s1407b 9kg (probably 8kg). Very disappointed. Won't recommend.
I have an air conditioner we purchased August 27, 2021 used it for a month. Now summer of 2022 temperatures are over 100 degrees the condenser on the ac blew up and company will not replace or refund on a one year warranty!! Bad business! Faulty product. I am not alone on this. I have come across many others with the same issues
We purchased a washer and dryer set in November of 2021, from Lowe's. In May of 2022 the dryer stopped turning on completely. The washer will not turn on without being unplugged and plugged back in several times. This only happens about every other load or so. I called Midea the end of May. They tell me they will send someone out to repair the set. 5 days later they call me back to inform me that they do not have a repair company in my area so they want me to take them back to Lowes. So we loaded them up and took them to Lowes. Lowes will not take them back without a return authorization from Midea. I call Midea sitting in the Lowes parking lot and I’m told they have now magically found a company to repair them so they refuse to give me the RA#.
I take them home and 2 weeks later a repair company comes out. He replaced the mother board in the washer, and he had to rig the dryer as he didn’t have the correct pulley with him. He told me to let him know when he came back with the correct pulley if the washer was working correctly. Another 3 weeks later he comes back, puts the correct pulley on the dryer and he tells me I have to create a new case number on the washer in order for him to look at it again. Here we are mid July and the dryer is now not heating and therefore not drying clothes.
The washer is still making me unplug and plug it back in several times to wash a load. So I call Midea back again this morning and they have no customer service skills. As usual I am getting the run around. They want to send the company back out to “fix” them but I want them gone! They are garbage. We have had them less then a year! This is not fair! Do not waste your hard earned money on this Chinese based company!
Don't buy a Midea Washer because It will rip up all your clothes and towels. It is the worst brand ever. The washer never balances out and it even states in the manual that the washer will have to be manually balanced out. This is on page 38 in the manual. It is a waste of good money to even consider a Midea product. I wasted my money on this piece of junk. The features on the washer are ridiculous and the water level will not fill up the right level. This washer is not energy efficient. If you forget to hit the fabric softner button prior to washing then it will just stay in the slot and mold. Whoever designed this washer must be an idiot!!!!
Our washing machine broke a little over 3 weeks ago and was purchased 8 months ago. Trying to get service from this company is awful. They needed me to email tons of information. After almost a week, the service tech came out. He was there for 5-10 minutes and told me the washer was perfectly fine. I then showed him the video of the issue we were having and he said he would have another look. He then told me that he needs to order parts and to call to schedule another appointment once the parts arrived at my house. I then received the parts almost another week later and service couldn't come back until another 4-5 days later. He arrived and installed the new parts. He ran half of a cycle and told us it was fixed and left. Immediately after he left, we tried running a cycle of clothes and the issue was absolutely not resolved.
I called him immediately and even sent him a video of the problem still persisting and he told me it was too late since he already closed out the service order so now I have to start this whole process over. He didn't run an entire cycle...he ran a partial cycle and decided to leave stating the washer was fixed and then hurried to close the order without the problem actually being fixed. So, 3-4 weeks later, our brand new washer is still inoperable. I took a chance on a brand I hadn't heard of because the Lowe's department said it was a good brand and I highly regret that decision. Awful product and awful customer service.
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