Marquis Spas Reviews

We live in a very rural Appalachian area. I needed somebody local who could actually fix the tub if there was an issue so we went with Marquis Spa. They delivered the tub and did an excellent job. They cleaned up all their mess. The hot tub I got has two pumps, lighting, and waterfalls. The LED lighting is a joke, though. It's three little lights on one side of the thing, which is enough to light it up, but it's nothing to get excited about. But I like the jets. The type of jets it has is really cool. It has these knobs so I can redirect pressure to different places and I like that concept but honestly, what runs doesn't make any sense at all.

The dealer had Marquis Spas set up in the showroom with water in them. I was able to go in and the rep walked me through each function of each part of the spa. We bought the Summit. It has one big jet down in the middle of the tub. Don came down for the installation. Prior to the install, we made a plan. He spent about an hour with me, asking and telling me, "Which way do you want to turn? You're gonna sit in the seat, here's your view." I owned a spa prior to this, so I already had everything set up. He took less than an hour to install it.

I had the Marquis sales rep's phone number so, I was able to text message and communicate back and forth during the setup and delivery. The reps did the delivery and recommended an electrician. So, that was a good experience. Everything went smoothly. I like the product though I thought it had a few more features like the Bluetooth.

We bought a Marquis product for a rental property that's out of town. It's been installed. It looks good. I was happy with the process. The size was really important to us in making the layout of the actual spa. The retailer where we were buying it was in a pretty small town. We really picked the retailer first for easy delivery. The retailer was Bend Fireside. They're a Marquis dealer. We went in not having a lot of information, and the salesperson was very consultative, steered us in the right direction and tried to find the right products that fit our needs versus trying to upsell us on something that was too fancy that we didn't need. So, it was a good experience.

The people I deal with are great, although they're new and I could tell they don't know that much yet because it's new. But they're doing a good job and they're trying their best. And they're short-handed. I wish there was somebody that knew what they were doing. Also, if you're going to be sell your product, you should be certified to at least do all the work to it. That includes doing the electrical work. And I had to hire somebody and they had to be there and the timing, that's crazy. Marquis Spas did it and they ended up wiring it. But I had to hire a guy, get the guy out there, to just double-check that it's okay.

My experience with Marquis was great. The sales rep was courteous and helpful in helping me meet what I wanted. I had already done a lot of research on my own as far as sizing. Then, the delivery was smooth and quiet. They did the delivery twice because when they came out, the location I had for the tub to go was not to a standard that they felt would work. It wasn't permanent enough. So, they installed it in one part of my patio, and then I got a slab laid. That was not part of their process, but I got a slab laid for it, and they came back free of charge and moved it. I picked the wrong style when I picked it but for what it is, it is a great tub. It's easy to clean.

We purchased a Vector V77L hot tub through southside pools and spas and immediately once the unit was delivered and they got their money it was as if they wash their hands of any customer service. Within the first year of owning it we had the motor burn out, the lights went and since then our cushions have corroded and all the black parts of the cushions began falling apart and accumulating in our filter. They never provided any servicing and when we attempted to contact the company they asked for a photo of the model number and unit which we provided to them and have never heard back from them again. I would never buy a Marquis product ever again! Worst purchase experience we have ever had. Not worth the money we paid.

We had our swim spa cover damaged in a hail storm. The storm broke the plastic latches and blew the cover off the spa damaging the lift system. Due to damage, we needed to replace the spa cover. What a poor experience. First, the dealer could not figure out what size cover to order. I called Marquis and was told that I would have to go through the dealer. The dealer finally found to right cover and then I was told that the cover would cost $1400 and would take 6 months to make? Really, 6 months for a $1400 cover? This company sells many spas; I find it hard to believe that it takes 6 months to make a simple spa cover.

Gary at Marquis Spas responded soon as 1st post was made. He gets rock star customer service status from our family. Totally took care of us when a dealer left us high & dry. Neighbors have competitive spa/different brand who had a similar issue as us but their manufacturer didn't do what ours did. BUY MARQUIS!!

We purchased the Signature series hot tub in Oct 2018 after paying a high price for a supposed quality product. We are not impressed at all with quality. I am 66 yrs old and owned both hot tubs and pools at every house I have lived since age 7, so I know how to take care of them properly. Water is balanced perfectly according to manufacturer instructions all the time. Despite this, the hot tub has deteriorated since buying, starting at about 2-3 months.

Ten years after purchase and spa parts are failing regularly. Have had to replace two jets due to poor quality plastic in retention clips. Six more need replacement and I expect the entire set of jets for the spa will need replacement all due to the plastic clip failure. Recirculation pump failed at 10 years, main pump is now surging rather than continuous flow. Control panel decals have faded and come off. Cushioned Head Rests have started to deteriorate. My previous spa by a different manufacturer lasted 20 years without similar problems.

Based on reputation & reviews, I decided to purchase a Marquis spa from a local dealer. After 18 months, it developed a leak. All local Marquis dealers had stopped selling Marquis, and Marquis support said we were out of luck, no warranty as a result. $1K to find & fix the leak. At 30 months, it now needs 2 control boards, $1300. Obviously, dealers dropped Marquis for good reasons, but now we are stuck paying for Marquis’ lack of quality control and refusal to honor their warranty. Don’t make the same mistake we did, it is an expensive one.

I had to replace the control panel 3 times. Right after the warranty ran out it stopped working again. Stickers have fallen off and rust started dripping from the control knobs. Beware. Too much money for this.

Now I have two jets out and the dealership will not return my calls or emails. The company rep (Gary D.) responded to an mail and told me to change the jets from rotating to straight. That would change the hot tub I purchased.

There was a local spa company that I worked with. We searched for a long time and got the Marquis hot tub. The installation went very well. The hot tub is a very well-made product and it's therapeutic. I had a therapeutic hot tub before for my back, joints, etc. In addition to the therapy jets, it has some massaging features. In general, I really like how it’s designed and laid out. I've had the hot tub for almost a year and it does everything I expected it to do. It massages and relaxes. It's definitely better than the hot tub I had before. I would definitely recommend it.

The dealer where I bought it from was good, and its installation was excellent. Since it has been installed, having the tub has definitely been a positive experience. I use it two to five times a week. Overall, it is good. However, its initial quality doesn’t seem to be as high as my previous product.

I bought my Marquis hot tub a year ago. I went to a couple of different stores and that was the one I liked. The installation was easy. The guys were able to push it around the side of the house and put it in there. The only snag we ran into was running the electrical in there. The thing where it run the electrical was blocked by foam, but we drilled in a hole instead, so that was not a problem. Marquis' team members were very good. They were all very helpful, knowledgeable and interesting. Since having the tub, it has given me something to do most days. I get home after work or after the gym and sit in it for half-hour. I use it two or three times a week. It’s worth it

Being on lockdown, having our Marquis is good. We like the size and the amount of jets that it has. The delivery guys were fine. I have a back gate access, so normally they wouldn’t be able to deliver it unless they had a crane. So, it worked out well for them to be able to get it in with no problem. Overall, we are happy with it.

We were recommended by our neighbor, and so we got Marquis. Their delivery men were good. We are pleased with its quality compared its cost. The control panel, however, is funky. It only works when your fingers are dry, which is odd for a hot tub.

At the Leisure Time Pools, I was told by a representative that the Marquis spa would be a good buy so I bought the six-seater one. I've had it since July. The installation was great. The same can be said about the jets and the heat. But I had an issue with the control panel and I actually didn’t know that it was an issue. One of the pumps stopped working and the whole screen just got to a point where you couldn’t see it anymore because of too much moisture. That started in the first month. For about two months, I couldn’t use it because it wasn’t working right. I was irritated since it was new. But techs came and looked at it. They replaced the screen and put a new one in there. They sealed it better than before. The overall thing besides that issue was great.

I like the ease of the chemicals that you use with Marquis. I like the tub. I like the features of the chlorination and the jets. I like to be able to redirect the heat and the jets where I want them. It's the monthly bag that makes it much simpler than the hot tub I used to have and the ability to redirect the jets wherever I want them redirected to. My wife and I both lounges in the tub. It had two lounges, and that's what we wanted. We had bought two other hot tubs from the dealer that we dealt with, and we felt they were good folks and they took care of us. They are Marquis dealers. The installation was fine. The installers did a great job. My wife uses the tub a lot more than I do because I'm gone a lot, but it's much more relaxing than the tub we had before. It makes our nights a little more restful.

I've been searching for a spa for a long time, about a year and a half. I looked at all different kinds. When I went into Leisure Time Pools, the guy actually talked to me about the Marquis spa instead of selling it to me, which led me to buy it. He did a good job of being real informative. Me and wife use it everyday. I pretty much installed it. It was dropped off, put in position on my porch and then I handled it from there. I would recommend it.

We were getting a pool and we were kinda drawn in by the guy we were talking with to get a Marquis hot tub as well. There was something that was good for your skin that was supposed to clean your skin out and everything. We just felt like that was a little bit of an added feature that others didn't have. We don’t use the hot tub that much now that we got it, but it was something that we thought we might use more.

We went to a lot of places including Marquis Spas in Forth Smith and we were sold on that one. We were very impressed with the way the rep presented herself and the way she told us all about the spa. She was very informative and friendly. Also, we get in the store to get the supplies and we just go to her. We like our Marquis spa all-around.

I wanted a hot tub that looked the best. My old one was kind of a standard hot tub. We bought two at the same time. One is a Marquis and one’s not. We bought one for our house in Sunriver and one for our house in Portland. They're both good. The newer one has more gadgets on it. But they're expensive. I truly don’t think a hot tub is worth 8 or 10 grand as it’s just a tub full of water. I set the tub in place and an electrician friend of mine hook it up. They seem fine.

Marquis seemed to have good quality and they're local. I bought my second tub from them and the installation was fine. The tub seems to have the same type of system that was there 20 years ago when we bought our original. We’re pretty happy with it. But this second one is not as robust as my first one. It seems to be more wood than what I remember. The display’s gone out on it now so I have to call in service on that. Some of the characters are not showing up anymore. The controls and the manual controls for on-off for the pressure seem flimsy, but it’s probably just because that’s how they’re designed so that they're easy to replace. There’s a trade space there.

I brought my swimming trunks to the store and I asked them to test the Marquis Spas tub and they let me. When I sat in them, it sold me. I like the massage part and the power in the jets. I purchased the tub about eight months ago. The guys I dealt with were awesome and everything was installed well. I was needing therapy. I have neck and upper back pains and I'm completely satisfied with it. If I had to do it over again, I might've got more of the hotspot jets.

My neighbor had a tub and said it was a good one. I looked at another one and it looked good too but I decided to go with a Marquis. Also, I kinda wanted the round tub, which had almost 50 more gallons than the square-ish tub, and Marquis had the round tub. It was on sale and they had the exact one that I wanted in a warehouse. So, it worked out quite well. I’ve been using it for several months. If it’s freezing outside, you hop in there and you're warmed up for the rest of the night.

A friend of mine who owns a spa place had a better hot tub for the better deal for Marquis Spas. The tub is therapeutic. I use it almost every day, sometimes twice a day. It’s my way of coping with chronic pain and it keeps me off painkillers. I love it and I'll tell my friends to buy one, too.

We have an in-ground swimming pool and we go to Discount Pool to buy our swimming pool supplies and where they also sell Marquis Spas. We already had a hot tub that was several years old and we gave it to my nephew, then we bought a new spa there. My husband picked Marquis because it has a lot of jets for his back. We paid Discount Pool to install it and they did it all for us so we didn’t have any problems. Having the spa now, my husband uses it all the time and he loves it. We’ve had two other kinds of spa, and this has been his favorite.

We found a place in Fresno to get a spa from and we now have a Marquis. The installation went well and the hot tub is easy to use.

We like the built-in filtration that the Marquis tub has. It lets the minerals and the chlorine to be able to dispense automatically. I got a tub previously for about 15 years and six different ones. And the Marquis tub works very well. It keeps it crystal clear in there. However, they should make an easier way to get in and out of one.

We had one Marquis before and it was in the last 15 years that we had another one. The other one was pretty much worn out and the motor had been replaced once and acting up again. Our new tub is a nice, clean design tub, and we got it and tried it out when it was in the showroom. The customer service was outstanding also. The boss himself was able to wheel it out and bring me a new one in and without a lot of gyration as he had a good tool to do it. The features are working perfectly and two of us at home use it almost everyday. It's a good solid tub and we're happy with it.

We have a friend who has few houses and owns a few of the different models of Marquis Spas. We've had our Marquis tub for less than a year now. The installation went pretty well. There were two occasions early on where the breaker would trip, but we got that resolved pretty quickly. I like that the tub is pretty simple to use and that it has a lounger, the Hollywood model. I also like that the jets are very soothing. The one thing that I’m trying to figure out is the jets pop off from time to time, and I don’t know if that’s user error like somebody’s twisting it too far left. I had to buy some rubber gasket replacement ‘cause one of them broke off. But so far, that’s been the only issue that I’ve had with it.

We have a pool and we’ve gone to Discount Pool Supply for years. As far as Marquis is concerned, the warranty was a big deal for me. I've known the rep who sold me the Marquis for years and he does a good job. I know the folks in his store there and they’re very helpful. So, it was a trust relationship with those guys that sold me on it. Plus, the guys that delivered it to set it up did an awesome job.

The dealer recommended Marquis Spas and I’ve been using them for a year. The hot tub feels good and I'd recommend Marquis.

I’d recommend Marquis. We've been using them for 15 years. The manufacturer was close by and then they treated us right before. The installation went well. We already had a pad there from the previous one, so it was just a matter of bringing it in and putting it on it. They were good. I like the features of the tub, the functionality and the access to the inside, so it’s repairable. But I don’t like the arrangement for the chemicals. I’d much rather just use powdered chemicals than the cartridges.

We got a discount for Marquis at a home show. It seemed like a good deal and we decided it might be fun to have a tub. The tub soothes the aches and pains. We got the smallest tub in the line. It's a three-person tub. It seems very well made. The gentleman that came to get the tub in the basement were very proficient. We had an issue where there was a missing lockdown. It was for the waterfalls so we have an in-the-tub leak. So they got another lock nut put on it so that the valve stayed. The valve popped up a little bit with the pressure and there was water running down where the valve was into the tub.

We did a search and Marquis and a Canadian company were the two front runners. We were concerned that we wouldn’t be able to get customer service if we needed something with the tub, so we eliminated the other company and went with Marquis. We saw other stuff but nothing that would actually even compare to what we have. There’s absolutely nothing that we don’t like about the tub. It has every feature. If it could fill itself my husband would be happy. But he got everything that he could imagine that he wanted in the hot tub. He’s got music and lights. You get what you pay for, that’s our thing and Marquis has been awesome. This is the easiest transaction that we have ever done. The store is awesome and the people know what they’re talking about. So don’t look at anything else.

I like having my Marquis tub in case I'm cold and wanna get warmed up. And I like the lights a lot. The tub is also very good quality.

Marquis Spa was local and it was made here in the State of Oregon. So we chose to go with Marquis Spa and the installation was easy. The guy who owns the company did a good job. However, it’s very hard to get the door off to drain the tub. It’s got the front panel there and it's very hard to get the side panel off and put it back on. Then on the inside the tub, the knobs that you turn tend to pop out every now and then. It flows around in the tub. But so far, that's the only issue I have with the product. It's still worth getting and it's worth the money.

We were in the market to get another hot tub again and got one that has a dual pump system with an LED light package and a little waterfall feature. The installers came right out, put the tub in place and got it all set up. They were good. When we were looking around a little bit, we liked the design of the inside and the style of everything. The handles and knobs on the valves could be a little bit beefier, but the price point was good compared to some of the other ones out there too. It meets the quality based on what we were paying. There were a couple other brands out there that were a little more money, but a little better quality on some things though. Also, we already had a couple issues with some of the valves, which was a little concerning since it was brand-new, but Marquis came out and took care of them at no cost.

I looked at the ratings online and it said that 98% of the customers would recommend buying this Marquis spa again. And so I said, “That’s it for me. I’m getting it.” Our hot tub has been wonderful, with the exception of one horrible flaw that makes me lose my mind every time I do it -- and it is the best spa. I have owned a bunch of them, and this is the only spa that has this total design flaw. When you drain the tub, you have to take that unbelievable door off. To get to the drain plug is like taking a car apart. It is complicated and impossible to do because you have to take off the side panels with the lights and the front panel. Then, the screws are also impossible to get out. It is terrible. It takes an average of 30 to 35 minutes to unscrew all of the panels to get to the hose that is inside the hot tub. And then once you’ve done that and you’ve drained the tub, you have to unhook it and then put everything else back.

The installation was pretty easy. The installers were good. I like Marquis Spas. But the little grills keep breaking on it. I take it to the people who installed it and they give me new ones.

We had a Marquis years ago, but it was their Everyday spa line. In 2019, we got a different line. The installers were able to install it easily and they were very clear on what they needed beforehand. The people at the showroom, who are dealers, did a great job. We liked working with them first time and then went with them again. We like the tub a lot. It met all of our expectations. We use it four times a week. So, we enjoy it. We recommend Marquis.

I thought the installation was gonna be extremely difficult, but the guy that did it knew exactly what he was doing. He was in and out of here very quickly. I use the tub once or twice a week, and the access to the inside of it could be a little easier.

We bought a Marquis Spas from Colley's Pool in Hamburg. And when we walked in there, found the nicest people. The manager of the place and the service people were all super. We looked at four models and then right then and there, we decided when it was time to get a hot tub, we were gonna get one. Colley Pools is an excellent vendor. They were able to get us the one that we wanted for a really good price. We got one that was 28 inches high because my wife and I are both disabled. She could not climb up into the 32 or 36-inch ones. They were too high.

Marquis is locally made and they have local service. I've had my tub for seven months and my wife likes certain things about it. I like the jet patterns the most. Installation was simple and fast.

While doing comparison shopping, we went into two other shops in our town that sold hot tubs. Ultimately, we were most satisfied with Marquis. And we were extra satisfied with the care of the team at the only store in town that sold Marquis. Colley’s Pool and Spa is a local pool shop and their customer service and attentiveness to us was what made us settle on Marquis.

The local person we got our Marquis Spas from has good service. And when we looked online, he had good reviews, which was why we went with it. The hot tub is an investment and we like it. Marquis Spas is very nice and we’d recommend them.

The dealer had other manufacturers and they said that Marquis was the best one. We got the spa in June of last year and the installation went fast. I use it weekly, though I wish I used it more. I like the relaxation part of it.

Marquis' value made me go with them. The installation of the tub was excellent -- they did a great job and they were on time. They were professional and helpful, too. The tub is well made, and I am happy with the product.

Marquis Spas has been phenomenal. We love it and enjoy it. The only downside is that the jets dials pop out. So I have to pop them back in, twist them and lock them back in. They don’t stay in place. And it happened to four of the jets the first time I used it. Even if I go to the vendor they would say, “Oh, just pop it back in, twist it.” I said, "But it’s not back." I paid a lot of money for the Marquis to have things like that. That's really annoying. That stuff shouldn’t be happening. It’s not like kids are playing with them or people are banging on them. They literally just flowed out. But other than that everything has been wonderful. It runs, stays warm, and it’s been a great experience. So buy a Marquis but make sure you don't have the same experience I did. Get a contract saying the vendor is responsible if any of those things pop out.

We had been referred to Marquis, and they were really nice, really helpful and seemed very knowledgeable. The installation team were also really nice, really quick and showed us how to get everything going. I like the lounge chair of the spa. It is my favorite spot. The only thing that would be really nice is if it had some sorta lights on the outside. I love the lights on the inside, but then when you go to get out, it’s hard to see where you’re walking out there.

I heard about Marquis Spas from a repairman, and I went with this company because of the cabinetry. Their installation team was good. I love my hot tub, and it's good value.

My office mate has a Marquis and she highly recommended it. We've had ours since May 16, 2019 and the installation was quite amazing. The two guys they sent handled it beautifully, and they were the nicest guys. Great personalities, guys you’d wanna stand and talk to. And I couldn’t believe how easily they maneuvered that thing around, and it was very professional. The quality of the hot tub is good and it’s withstanding the cold. We've had some cold snaps and it hasn’t been a problem. And our electric bill has not gone up much. I like the jets that hit your feet, though I don’t care for the noise that comes from the fountain, so I don’t use it. But the lighting is lovely. I can choose whatever color I want.

This Marquis is my first new hot tub. I’ve purchased two used ones from the same dealer where I bought this one from. They did well in service for me. They got a good reputation, and some good pricing. The sales guy asked what we’re looking for, the price range and the previous history. We had issues with the other one we had in the past, and they had the display model that was appropriate for what we were looking in.

I bought a Marquis spa after my previous run sprung a leak after 18 years. Since purchasing the Marquis 18 months ago and I have had no less than 10 service calls for bad control board and the rest for failed touch screen controllers. They last no longer than 2 months. I am very frustrated and Marquis just keeps telling me the prior batch of controllers were from China and the “new” batch is well made only to have all of those fail as well.

I bought a Marquis hot tub in July. I had somebody install it, and got it done in three weeks. There were some issues, but they took care of it.

We purchase a Marquis hot tub solely based on the recommendation of the retailer and the person who serviced our hot tub. It was also just the size we wanted. It seemed to fit. The hot tub is installed in a vacation rental house and the installation process was a pretty easy process. That was part of the deal of where we bought it. We had this repair work on the enclosure and that all worked out. Everything went smoothly. We've only used the hot tub once. It was great and we enjoyed it. It seemed to work well.

They were having a big expo down at Cal Expo on spas and we really didn't wanna have to deal with the whole circus down there. So, I talked to my brother and he said to go to Marquis. They had a Marquis spa and so did my cousins. We had to prep before the installers got here and once they got here, the installation went very smoothly. Their customer service was wonderful and we're really enjoying our spa and the relief it gives. We like many of the features but it really has the therapeutic effect and the micro silk is nice. One of the other things is, we have an autistic son and so we don't get to enjoy a lot of socializing with him and it's a place where we can socialize with him. He's really calm because of the deep pressure in the water, so that's a really huge plus right there.

I purchased my Marquis Spas hot tub in April but I couldn't have it installed then because my pavers weren't done yet. It wasn't until July when they were done and I could have the hot tub delivered. However, I was not told that the lift kit was on back order. I didn't know it was unavailable until they installed the hot tub. I wish someone would've said something to me when we were being persuaded. So, for the first month, in order to use the hot tub, we had to pull its cover off completely, which was annoying. Also, the steps that they brought were the wrong color. I had my cabinet swapped out for the one on a model they had in the showroom, because the color that I wanted was not in stock, but they forgot to grab the matching step. They were gonna keep them there but I told them to bring me the new one when they can, and they brought them out a few days after.

I like the brand. What I don’t like is the thing that the pump runs all the time. Because of the yard we’re at, it’s probably about 8 to 10 feet away from our bed and we can hear it running all night long, on and off. We had another hot tub that had a 24/7 pump on it that you never heard. Other than that, the quality is very good.

The house that we bought had an older hot tub and it failed so we had to replace it. I did some research on the internet, looked at the ratings and decided Marquis Spas was the right company. Also, it's made in Oregon. The hot tub had to be put in with a crane and that went very well. I did the electric and installation myself though. The hot tub's quality is good for the price and I like it.

We found Marquis by going around to the different stores in Bend, Oregon. I looked at each of the different spas and what the features were of each one and the thing I like about the Marquis Spa was that it had a soak mode. Also, we like the size because it's just the two of us and we were looking for something that was a little bit smaller than the one we had previously. And the inside material is not too slippery. The other thing we like is that they're local or made in Oregon. We also like the people there. They were very helpful and nice.

I’m very happy with the Marquis tub's finish. A little letdown is the location and the choice that we made of the jet design. My wife and I both tend to like things on our feet and we haven’t found that this one really has that. Of course, you don’t know until you’re actually sitting in it. Also, I would have liked to drop the temperature a bit while we were gone and I couldn’t shut the light off at first. We finally got it by just killing the power to the whole unit, and then bringing it back up. But the screen froze up and I couldn’t change it. The screen is acting up a bit, as far as the controls. And so I had to shut it off just before we left. After calling the merchant that we bought it from in Bend, Oregon, Fireside Spa, we got a call very quickly from the contractor to come out and fix it. I just held him off because we were leaving. So it’s gonna get repaired as soon as we get back from our trip. They’re scheduled to give us a call, come out and look at it.

We love our Marquis hot tub. Everything has been wonderful. The people from where we bought it were excellent and incredibly professional. We've been back several times with questions, and they treated us incredibly wonderful. There was no wait ever. We just walked in. This is our first hot tub and we had a lot of questions because our water needed to be tested several times in one week. And they didn't balk it all. They were very friendly and kind. It was an excellent experience with them.

There was a close-out at a home show. Marquis Spas had a lot more features for the price that we were charged compared to a couple of other hot tubs we were looking at. The Marquis one was bigger. It was a six-person hot tub and it had the light feature. It also seemed like it was made a little bit better than some of the other ones. The installation went fine. I had to run the electrical but the dealer installed the hot tub in on top of the electric. I also texted the salesman a couple of times with simple questions that I had along the way. It was a very good experience overall.

I like Marquis much better than the other hot tub brand that I had. It seems to be built better. The construction is solid. When I was getting my hot tub installed, my experience was really good. They were very fast and professional. I like that my Marquis is easy to maintain, and it seems to run trouble-free.

We were looking for a specific size hot tub to fit on our patio and shopped around for a bit before finding Marquis Spas and Alan at the Salem store. He is extremely knowledgeable and helpful in choosing the right hot tub for your needs. He asked all the right questions and wasn't pushy in any way. Marquis Spas is locally owned and their customer service is second to none. From delivery to finding an electrician to answering every question about maintenance, we just could not be more pleased! They truly want you to be happy with your hot tub and go the extra mile to help in any way possible again and again! I love it that I can text if I have any questions and go to the store to get the chemicals needed. We had a couple of minor hiccups with the tub initially and they took care of them immediately, with no charge to us. The customer service, since they are local, is simply the best! We LOVE Marquis Spas!!!

ATV Swim Spas was the one that was on the floor when we went to the dealer and it was the first one available. The interaction with the installers was excellent. I’ve had it for about a month and we enjoy it.

Marquis was on sale and there was the floor model. I got it for 3,000 off of the normal price. However, the sales floor team wasn't good at all. I kept asking the people at the store basic questions like how much room I would need in the driveway. They told me they were bringing it on a Ford F150. I asked if there was gonna be a lot of people and if I had to move my cars because I have a lot of cars on my driveway. They said no. I also told them that I have a little hill with a 45-degree incline that goes down to my yard. I asked if that was gonna matter. They said it wouldn't matter at all. But after that they said it was gonna matter big time. They almost didn't want to deliver it, so I was complaining.

We've had our Marquis hot tub since May. The installation went okay. But we had some issues with the hot tub. Our hot tub has speakers in it and they were alternating, working one versus the other, back and forth. The speakers had to be replaced. Also, there are two pumps. One of them wasn’t working because it wasn’t really turned on. It wasn’t a big deal but we had to call the company back to come and fix that. The replacement was done a week ago. Our problems were fixed but they should not have been a problem to start with. Other than that, the people that came out were very friendly. The people at the store were very nice too. And the customer service seems to be fine.

I had a bad experience when the Marquis tub was installed. The installers didn't put it in the hole. They left it out because they put the cover on before they slid it in the hole and then it wouldn't go. We told them that they'd have to put the cover on after they put it in the hole, but they didn't. My husband ended up taking it all and got another couple of guys to come and put it in the hole, and then he put the cover back on. Overall, the tub seems to be doing okay, but it keeps throwing my breaker.

The installers of the Marquis tub were good. The only problem was that the crane that they brought wasn’t able to bring it in the way they thought they were going to. But the guys came back with a carton, and managed to roll it around the side of the house. I was overall pretty happy with what they did. The hot tub is nice to be in. It’s fairly quiet. The jets work well. It’s comfortable, and it does pretty much what they said it would do. So far, I’ve been pleased with it. The only thing that I’ve had happen at all was it got cloudy after my daughter and her four friends came and used it. But the retailer was very good about suggesting what chemicals to use to try and clean it up. Overall, it’s better than I expected.

The Marquis hot tub was initially put too close to my deck so I couldn’t put the cover lifter on it. I had already filled it and drained it, and then had to drain it and move it because nobody told me about the cover lifter. When I tried to fill it the first time, none of the hoses were connected, so all the water just came splashing out, and it took a couple days for the installer to come back and hook up all the hoses. And then, he hooked up all the hoses and I filled it up, and it didn’t come on. So, it wasn’t a very good experience. It took 7 to 10 days before the hot tub worked like it was supposed to. I use it every morning and I really enjoy it. The jets are good and the water stays hot. It’s good. It’s just that the initial installation was difficult. But now that it’s up and running, it’s been great.

When Marquis Spas came in to install the hot tub, I had a good experience. They had to come back out at least once because it wouldn’t fill up. There was some kind of seal that had not been sealed, so they had to come back out and fix that. They said it was something that probably happened in shipping. We also put it in a pergola and concrete pad for the tub to go on. I like its MicroSilk feature and that's my favorite.

We’ve had our Marquis for about three months and the rep that helped me buy it was excellent. We’d been going to that particular store and they also sell other things that we buy, and we’ve been acquainted with him for some time. We like the hot tub. It’s small enough where it’s just the two of us.

I have a 3 year old tub that I paid nearly $7,000 for. The circuit board failed just before 2 year warranty ended. Circuit board failed again 1 year later. $500 to fix. That circuit board just failed again after 1 month. I questioned the store and he assured me it was very rare and he spoke to Marquis about my problem. This is a bad tub and I hope Marquis makes it right. The store I purchased from will be getting a visit today. I only hope Marquis stands by their product, otherwise I will never recommend this tub to anyone I encounter the rest of my days.

The installation of my Marquis tub went well. I rented a crane, and we just lifted it up over some stuff, and put it in place. The kids use it, and it's a good quality merchandise.

We like Marquis Spas. We've had one for 10 years. The first one we have is inside the house, and we use it everyday. And this new one was put in the garage. They did great and I'd recommend it.

The installers that came in were prompt and efficient. They got the Marquis hot tub set up in a few hours. We had a Jacuzzi spa before, and I liked it better than the Marquis hot tub. The jets on the Jacuzzi were better.

The choice of the Marquis spa's features and the size were appealing to me. The dimensions worked well for me. The salespeople at the place where I bought it were really good. It was installed on a deck I have in Oregon. I wasn’t there when it was installed, but I heard that it was seamless and easy. I've had it for two months and everything is good.

I used to work next door to Marquis, and so I was familiar with them. The installation was alright, though I don't think they brought enough people to do it. They had some difficulty getting it in, and then it messed some stuff up so we had to reposition it later. Still, the purchase team was great. We like that the hot tub is nice, hot and bubbly.

The sales rep of Marquis tub knew the stuff inside out. The installers also did a good job. We use the tub almost everyday. It’s 95 degrees here yesterday and we got in it last night. I’d tell friends to buy one.

Marquis is much better and a lot more powerful compared to my previous brand. I've used it for over a month and I'm 100% satisfied. The installation team was excellent and they did their job in a timely manner.

We bought a house that had an old tub, and it was nonfunctional. And we bought the Marquis to replace it. Marquis was the highest rated brand that was available in our area. We've had it about two months. There are a couple of things about the spa itself operation wise that I would note. I got a V84 which is the Vector Series. The way the proportioner valves distribute from one seat to the next seat doesn't really make an awful lot of sense to me. One valve on one side of the tub operates two seats. And then, there is a separate valve for just one seat instead of each seat having its own valves, and it's just the same on both sides.

One reason I got Marquis tub was they offered a plug-and-play option wherein you could plug into a normal outlet instead of having it wired in two-way outlets by an electrician. And the second reason, it had, to me, better features than other brands, but the cost was still good though. I have the Broadway Celebrity tub and I absolutely love it.

I have a friend who has a Marquis and has been really happy with his. So, I decided to go that route and got our own Marquis tub. The installers did a good job and it was a painless and straightforward installation. I also dealt with a gal named Randi at Aquafix and she was awesome. I’ve known her for a while, and she has been very helpful and knowledgeable. Since the installation of the tub, we have been using it a lot. My wife and I are both people who really like water, and the tub has helped the quality of our life, how we feel and how we sleep. This experience was very simple and we got everything we needed when we got the tub. It’s been perfect.

I'm extremely satisfied with my Marquis Spas. I went and bought it locally at a place called Atlas Pool and Spas. They were very knowledgeable, helpful, helped me explore my options and decide which was the best one for me. Then the guys came and dropped it that morning. I had to leave immediately to come meet my daughter for a wedding gown fitting in a different state. And I came home, and it was just really easy for me to pick up where they left off and get it all hooked-up and ready to use.

I had a good experience having my Marquis hot tub installed. The rep I dealt with was trying to fit the hot tub in where I had the last one. So, we had to work with that. They did okay with it.

My wife and I purchased the Marquis Spirit Hot Tub a little over a month ago, and Love it!. It is large enough for us to have our three grandkids in it with us, or four adults work as well. However... we spoil ourselves with just time for her and I. Early morning, afternoon, or watching the sunset from the tub at night. The grandkids love the "Waterfall Feature" of this hot tub, and swim under the rainbow shaped water spouts. Cleanup and chemicals are so much easier than our old hot tub from years ago, which adds to the enjoyment of this spa. I used to take pain relievers for lower back & knee pain at night, but found I rarely have to do this now because of our evening soaks. Another added benefit is the better nights sleep. The only regret we have, is not getting this hot tub sooner.

We purchased a Marquis hot tub in August 2017 from Premiere Spas when we moved to San Antonio, Tx. Since our purchase we have had pumps replaced 3 times. Several months ago a pump ceased working again, shortly after being replaced, and we were informed by Premiere Spas customer support staff that it was an electrical problem and would not be covered under our warranty. We were told it has to be our electric service even though it we have a new home. We confirmed with our Electric supplier that we didn’t have issues with incoming electric service (as alleged by Premiere and Marquis). No other appliances have been impacted by this.

We purchased a Marquis hot tub in August 2017 from Premiere Spas when we moved to San Antonio, Tx. Since our purchase we have had pumps replaced 3 times. Several months ago a pump ceased working again, shortly after being replaced, and we were informed by Premiere Spas customer support staff that it was an electrical problem and would not be covered under our warranty. We were told it has to be our electric service even though it we have a new home. We confirmed with our Electric supplier that we didn’t have issues with incoming electric service (as alleged by Premiere and Marquis). No other appliances have been impacted by this.

The tub was great out of the gate, we used it nearly every day and it was wonderful. Our dealer was easy to work with and the installation was super easy. Our first issue was a control knob for one of the valves that blew right off in operation. We called our dealer and they said a replacement part would arrive in a few days. A week or so later I followed up and the dealer told us that the part was sent to the wrong place. Ok, weird, the part arrived a few days after my second call and I installed it without issue. My wonderful tub is back in operation.

The valves that control the Water Fall, Neck Jet and Air Control are extremely faulty. They are designed with a rubber pad that is applied with some poor adhesive to the valve. While the designed functionality does work while the pad stays in place it does not work when the pad adhesive deteriorates and the pad separates from the valve ENTERS YOUR SPA SYSTEM. I rarely turn these features on so this valve pad issue is not a result of a attrition from a valve being turned so many times. I 'm also yet to approach how to get the pads (4) out of my system.

Bought a Resort Tub in 2017. A year later I had lines appearing on the control screen, which was replaced and was under warranty. 1.5 years later the speaker to sound system sounding terrible... Dealer said no longer under warranty. Then I called Marquis customer service and they said sorry can’t help you... “never know when electrical components go. It’s in a spa with water and chemicals”. Very dissatisfied especially paying $1,000 for a sound system that isn’t performing and not up to the supposed Marquis quality!

I went to Keyhole Outdoor Living in Casper WYOMING and bought a new Spa, it had a hard time staying hot. Ran all the time!!! I went back to KEYHOLE OUTDOOR LIVING IN CASPER WYOMING and told the sales girl her name is Amanda, that it made a lot of noise and didn't stay hot, and really it was more like warm, I said does Marque make a bigger heating element? She "Amanda" at KEYHOLE OUTDOOR LIVING, IN CASPER WYOMING, said she would check on it, she got me a bigger unit and said I would have to pay for labor, and really the heating unit was broke and according to the Warranty it should have been covered.

We bought a home which came with a six year-old Epic hot tub. This is a quite large and complex tub, and we had no idea how to get it up and running. I called the local Marquis dealer, and someone came to our home the same day, and walked us through everything we needed to do to bring the back to like-new condition and operation. He brought all of the needed chemicals and taught us how to use them, and how to drain and fill the tub, check its operation, and check and replace any jets. I had to replace several small parts, like some jets and knobs, but they were available at the local store and affordably priced.

After researching several brands online and at dealers, we decided to buy a Marquis Euphoria spa. We purchased it from Bucks County Hot Tubs in Pennsylvania. The buying experience was a pleasure. The spa is excellent. We owned two other big brand spas over the past 20 years. The Marquis spa is far superior to them in quality, comfort and performance. The water is crystal clear with the Frog in-line @ease system and the jets are truly therapeutic. We are confident that we made the right choice with Marquis.

Own an Epic, which looks nice and fit well in the space. Really want to love it. That said, pump 1 has consistently had performance issues. It is supposed to be a pump that has two levels and level 1 is really non-existent. Pump 1, level 2 is okay, but about 3/4 the pressure of pump 2, only a few of the pump 1 controlled jets could be considered "therapeutic massage." Have had service out several times and they are insistent it is performing as well as it can for the design, saying that the pump powers the filters and too many jets versus pump 2. Next, the switch covers are 3M stickers which bubbled up underneath the plastic and then the plastic lifted off at some point and wound up in Pump 1 intake.

The installation was quick and simple. The two men that brought the Marquis tub went through everything with me and it's worked awesome. Having it has caused me to be able to sleep better at night. When I get in the hot tub for about 15 minutes, I sleep more comfortably. If I ever got another one, I would get another Marquis.

A local dealer from Aqua Pros convinced us that a Marquis spa was the right choice for us. He was very knowledgeable, helpful, and accommodating in getting the hot tub delivered and installed. So far, I'm very satisfied with our decision and we like the hot tub a lot. We like the jet configuration, particularly the long and reclining bed. I use that quite a lot. We've also done the normal maintenance of the water chemistry stuff. I would tell my friends to go take a look at our hot tub and advise them to see if Marquis Spas has got a model that works for them.

I love my tub from Marquis Spas. I liked the value and the finishes of their tubs, as well as the therapeutic jets. The installation was a bit of an undertaking, though, because I had to get a crane to run it. Other than that, they did a good job. I've had the tub for about a year and a half now and I use it three to five times a week. I feel refreshed after using it. I took much of the chemicals out of it, so I'm doing drains and cleans more often, but, other than that, I like it.

Considering some of its features, we went for a Marquis hot tub over a different brand. However, there was a mix-up on the numbers on the paperwork so the people delivered the wrong one the first time. But they just swapped that out and everything went fine after that. It was an easy fix. I had a good experience with these people, and they answered the questions and knew what they were talking about. I've had the tub for about a year now and have found it be of good quality overall.

I decided to go with Marquis because of the layout of the inside of their hot tub. My experience is not exactly positive though. The jets are very, very strong. And while I can always keep them on lowest it can get, I don't like the LED that lits the buttons. It never goes out, ever. I called the place where I bought it and they said that it's only 10 minutes and I don't have to worry about it. But I hate it because I like it to be dark. The hot tub is out on my deck. Now, I have to have a washcloth covering it because it's so bright, I can't even get out of the tub because it's blinding me. It would be lovely if I could disengage that in some way. Apart from that issue, the Marquis has been a nice hot tub.

Our Marquis hot tub is very good. We've had it for about a year and a half now, and we’ve had no trouble with it. My husband enjoys it so it was a good purchase. He has arthritis and the warm water with the jets helps him. Depending on what he’s doing, he will use it everyday or at least a couple of times a week. It was also very easy to have the hot tub installed. It was the perfect size for our deck and that was what stood out for us at the time when we were looking at hot tubs. Plus we liked the way this one looked. It has a really nice look.

I like the texture of the inside of the Marquis tub, which is a textured surface that doesn't look like it needs to be polished, rather than being the shiny fiberglass. However, we had some problems with the Vector series and I'm still having problems with the jets blowing apart. I've talked to the local dealer and he said they haven't come up with a repair. I really like the tub nonetheless.

Marquis' crew dropped the tub off in the patio, then I had to put it into place. Thus far, my favorite thing about my hot tub is the convenience of being on all the time. It has low energy usage and it takes minimal maintenance. Those are all big plusses. I’ve had a couple of little issues with the digital display, but the Marquis team has been quick to come out and take care of the issue.

The Marquis dealer set everything up very thoroughly and explained the process well. The installation only took an hour and a half and it was excellent. I've had Marquis hot tub for about a year now. It is great and we love it.

We liked that Marquis Spas were made in Oregon and we went with them. We did a wet test and sat in a couple of different models. I talked to their reps about the different features and they talked about maintenance. They also talked about the different features that we could upgrade to as well as the installation timeline and requirements. The process was very thorough and we enjoyed interacting with them. Their installers had to install the tub on a deck and when they came, they had enough people to get it done. The tub was easy to set up and we had no issues. Since then, we've been loving the tub. It's fabulous and the tub is everything we had hoped for.

Marquis had the features that we were looking for. The installation process was excellent. The installers were quick, accurate and they cleaned up. They were very conscious of what they were doing. They had to come back out though because one of the side channels was beveling out and they fixed that. Their reps were very good and they handled the situation quickly. We enjoy it and I love it. Unfortunately, we’re not using it as much as we should. We just need to make more time for it.

The installation of the Marquis spa went good and the installers were friendly. The interactions that I’ve had with the Marquis team have been good for the most part. However, we have some air bubble concerns. The water level seems to be having more air bubbles than it should have. We are still dealing with the issue, but they have been in contact and the communication has been decent. On the other hand, my interactions with the retailer where I purchased the spa have been very poor, especially the customer service portion of it. It seemed to me like they just wanted to sell the Marquis spa, then wash their hands off any issues that we’ve been having.

My last three hot tubs have been Marquis tubs and I've liked their features. The dealer whom I worked with for my tub was very educational in terms of the features and thereafter the installation went very well. However, when I tried ordering some replacement parts for my prior Marquis spa, their team wasn't the most helpful. They seemed to want everything to go through a dealer. Still, I love the quality of the tub I have and the next one will probably be a Marquis again.

I've had a Marquis Hot Tub for a year. A salesman recommended it and so far, the quality of the hot tub is good. I like the power of the jets. Also, installing the tub was simple and since it was installed, my wife uses it every other day. I would recommend the Marquis hot tub.

I owned a Marquis that was a much older model. I want the Marquis tub's quality that was why I went with them again. Every spa in the marketplace has its niche. Marquis definitely uses some quality components. But that's definitely not against any other competitors. Because literally, aside from looking at the shell, if you take a tub apart and look at all the parts individually, almost every manufacturer uses the exact same parts, and it’s just a different label on the outside of the box. It’s just Marquis builds stuff a little better.

I liked the brand recognition that Marquis have. Their team was knowledgeable, easy to deal with and they were always ready to help. Having the hot tub installed was awesome. I’ve had it for a year now and I’ve been more relaxed. People should go buy one.

We’ve been happy with the setup of our Marquis tub and how it functions. We bought a smaller hot tub. It is more complicated than the other hot tub that we had for a long time because it’s a more advanced model, and there’s a lot more software features in terms of control. But so far, we have no real issues other than trying to learn how to use it properly. We’ve had to call the Marquis people a couple of times. They could improve their customer service. It’s a bit of a pain because I call the main office, and then they tell me to talk to the local guy. So then I have to find the local guy, and he’s very busy, so he doesn’t always get back to me right away. But he is very good.

We love the Marquis Spa hot tub which we’ve had for over a year now. We frequent on it quite a bit when it's cold and enjoy relaxing in my hot tub. I'm suffering from a back injury. It is nice to go sit in there and relax when I'm hurting. The installation was a pretty simple process. They came, they dropped it off, they set it up. The only thing they couldn't do is they couldn't actually connect the wires to the home itself. We liked the fact that the Wish Hot Tub has a different shape. The pump system on it has a better quality. Overall, it is a good hot tub, and I'm impressed with that. They have dealers in town who were quick to respond if there's ever a problem. I have had an issue which they're handling right now. One of the display is peeling up. It's a minor issue, so they're ordering a cover thing for it. Purchasing Marquis Spa is worth it.

The Marquis tub is better than the previous brand that I had. It has better controls and I like the design of the seating. It is a six-person tub and it has the lights and a stereo. It was difficult for the guys to do install the tub, but they did a great job doing it.

We liked the previous tub we had a lot. The design of it was a little bit better and easier to get in and out of. But we shopped, and we found Marquis and we’re happy. There wasn’t any hard sell. The salesperson took her time. We climbed in and out of the units and we made even two visits before we made our selection. When we purchased it, it was delivered when it was supposed to, and the old one was carried off. So, I can’t ask for more than that. We’re satisfied customers.

If you are looking for a hot tub, Marquis is the one to buy. They have the size and price we wanted. Installing the hot tub was very simple. I did it myself and it was easy. I have some back issues and using the hot tub improves my everyday pain level.

We purchased the Marquis spa 2 years ago. If you had asked my experience in the first 5 months of ownership I would have given glowing reviews. In fact I bragged about our purchase to our family and many friends. Then came Winter. We live in Canada. The first Winter the Microsilk pump froze and had to be replaced in the Spring. We were told by our dealer that they were in contact with Marquis about the situation and that this would be resolved. Then came the Winter of year 2. Once again the Microsilk pump froze.

We have Marquis hot tub for a year now. It was recommended to us by a friend and we got it through the local people here instead of Marquis. They were very good and helpful. Each seat of the hot tub that we have is adjustable and I like it.

The hot tub looked nice in the showroom and it was on sale too. The sales rep who helped me was very nice. I would recommend Marquis Spas to anybody. We have had the hot tub for two years, and my wife and kids love the whole thing. They are in it all the time.

We had a Marquis tub but we moved and we left it at our old house. We had a used tub at our new house that froze, then we bought a new Marquis tub since I’m familiar with it. I like the fact that they have a plastic base and it’s less prone to rotting so I got it for its durability and longevity, and they have a nice warranty too. Their dealer was great. They knew the product inside and out and they were very flexible in accommodating us with regards to navigating the purchase. There were complexities because it was an insurance claim and they were very, very helpful with that, too.

Marquis was the best fit as far as what we’re looking for with the size, the cost, and everything else. Everything checked the right boxes so, we went with them. My only complaint with our spa right now is the noise level. This one seems a little bit noisy. I do engineering for a living and I deal with sound isolation mounts and I feel that it could’ve been assembled a little bit better, as far as isolating the pumps from the case to achieve a better sound isolation factor if you will. Other than that, we’ve owned the spa for a year and I haven’t had to have any major service or anything yet. I keep the chemistry where it needs to be and I haven’t been experiencing things that I have with other manufacturers with plastic degradation or discoloring or anything like that.

We've had a Marquis hot tub for 20 years. We got a new one and we've had that for a year now. Its installation was really fast and seamless. The team set it up, took our old one away, and everything was done in 30 minutes. The tub is really high quality. Both my husband and I have arthritis and we use it a couple of times a week for pain relief purposes.

We like the local distributor of Ocean Quest. But our old tub was really too big for us and it started going out and having problems. And so if my husband wants to get in this evening, he will go out in the late morning and turn it on and turn it up, so it's the temperature he wants when he gets in in the evening. My husband was the only one who used it on a regular basis. Marquis had the model out on the floor and we looked at it and it really fits our needs. So that's why we picked it. The Marquis tub is smaller and lighter. You could go up to 30 minutes before you were gonna get in and heat it up. We're happy with it. I would recommend and encourage others to look at Marquis.

I decided to get Marquis Spas based on the product knowledge of the sales rep versus the one I was looking at. One guy wasn’t as knowledgeable, but when I went back a second time and ran into someone else, he just knew his stuff. He’s been around the industry for 18 years so he answered every question very good. It was a tough one to get around the corner, but the delivery team did a great job. The spas has been very good and relaxing. I use it four times a week. It has great quality. I’m looking at comparable hot tubs and I can tell Marquis is built very well. I would recommend them.

Marquis had what I was looking for in a hot tub. I had them in the past and their store is near my place. The quality of their product is above optimal and their service is better. When I had a problem with my hot tub, I worked with the dealer who then routed the technician to me to take care of the problem. They did a good job. However, I’ve had multiple problems with their filter which needs to be looked at for future development.

The Marquis hot tub is nice. While we bought it because of the size, I wish we bought a bigger and deeper one. To get out of it is kind of troublesome at times for us old people with arthritis. Joints don't bend like they used to. So, we haven't used it a lot because of illness in the family. Other than that, I called the people we bought it from when the switch to turn the jets on and off went bad and they set up a time, came out, and replaced it.

Marquis is our first tub and we have it for over a year now. Its different jets and lighting appealed to us and it is the nicest tub that we found. When we are making the purchase, their reps were helpful. They let my husband get in it and test it out. We use it eight times a month, and it's relaxing. When the outsides of the tub were blowing out, Marquis' team replaced those for us. Getting that accomplished was really easy. They were the ones that contacted us 'cause I think it was something like a recall.

I bought a Marquis tub. The people were alright and I do have Ryan as the person who installed the tub. I really like him. He knew what he was talking about, and he knew how to take care of it. He gave me lots of directions, so I appreciated him. When it comes to the tub, one thing that would have been nice would be to have wet tested it. When I went to where I bought it, they didn't have it available for wet testing. But I like two of the seats in the tub. I use it daily. However, the one seat has jets in the middle of my back and that hits my bones. And so, I always have to move myself to the side to get the muscle part. I have fibromyalgia, and I have a lot of neck pain from an accident, and so the Marquis tub definitely helps massage my muscles and also helps me sleep better. Even though I have hot flashes all night, I am comforted.

We like the way the Marquis hot tub looks, as well as the way the people at the pool company said it was gonna function with the jets. It is our first hot tub. We've had it for less than a year but we already had to replace several of the knobs because they’re very tight and they've broken easily. But other than that, we really like it.

We’ve used several Marquis Spas over the years and my wife liked the design of the recent one. It had a seat that allows your heart to be out of the water, part of the time, and still be in the hot tub. The installation went smooth. We had an old hot tub that we just replaced so we didn’t do any wiring. However, we had an issue right off the bat with the display lighting and they had to come out and swap out the electronics that control the display. That was a warranty item and they took care of it.

I had an uncle that went with a Marquis spa and a Marquis swim spa. They really liked it. So, that’s what I ended up going with. I bought out from a dealer in Austin and had it delivered to Houston. There were a couple of little hiccups, like trouble getting in the gate, but it all worked out. The installers were great. They were very polite, professional, fairly knowledgeable, and were willing to explain. Since we've gotten the tub, we’ve really enjoyed it. It’s a therapeutic tub, so it’s been nice. I’ve got some back and neck issues, so it’s been super for that. My kids even enjoy it as well. I put a TV out there next to the hot tub, and they sit out there and watch TV. I would highly recommend Marquis Spas.

Marquis is good to work with and I had a good experience with them. There was a factory rep at the show where I bought the tub and I got a little better deal through him. Plus, their tub's square modern look matched our house the best. They were also really good at setting up the tub and going over everything with me. I use the tub at least five nights a week and I haven't had any back or neck issues since I got it.

Our Marquis was a plug-and-play. We didn’t have to do any electrical and we were sure that the power was plenty. It also was really comfortable because we just wanted a small thing that will fit two to three people. We also asked if they had those ones that rotate and creates sort of a thumping on your back since my husband sometimes has a lower back problem. We put together an encasement and decking area where the techs put the tub in and it created a flat surface for them. They filled the tub for us. We came home and it was full, and we turned it on. It was pretty easy.

Everything went well during during the installation of my Marquis Spa. Their reps were very friendly and helpful. Since getting the tub, we've been using it quite a bit and it has been nice. I recommend Marquis.

We had a Marquis hot tub at our previous house. We liked it and decided to stick with it when we moved. The installation went well and the company that installed the tub did a nice job. So far, it's been nice relaxing in it. We sit in it four times a week. I’d definitely recommend Marquis.

I really like our Marquis hot tub. I like the features and the comfort. It's really nice and it's smaller than what we had before. It's easier to use so far. The guys who installed it were in and out fairly quickly. They walked me through the stuff, and it was smooth.

From what I researched, Marquis had the best product with the best follow-up service. The installation was problematic, but it was more my problem than their problem and they helped me solve it. I'm more than happy with my Marquis. It's a great unit. It's energy efficient, and my wife sits in it every night.

This Marquis is our first purchase of a hot tub. We felt that it was the best value for the money that we had budgeted for the purchase. The installation was easy and they were able to accommodate our request to have it positioned to a certain way in terms of being able to put the electricals through the housing. They were very easy to work with, helpful and accommodating. Now, we use the tub nearly every night. We absolutely love it.

I have been quite happy with Marquis Spas. I previously had a hot tub that came with the rental property and when it failed, we had to get a new one as we had some renters coming in that will be very disappointed if there wasn't a hot tub. My hot tub installer recommended Marquis and I think they managed to convince the hot tub installers that it was the brand to go with so, I just went along with it. My property is in Lake Tahoe and the installation was managed by my hot tub installer. It happened faster than expected. It went so well that we did not disappoint the renters. Marquis tub has been very reliable and the renters of the house love the spa as well. It has been great to have a nice working tub and it also has some interesting little bells and whistles that I did not expect. The multi-colored LEDs are kind of fun as well as the multiple jets. Everybody loves just soaking there after a day of either hiking or skiing.

I like the spa from Marquis a lot. It's nice. I was a little bit disappointed with the delivery though. It came with a few features broken or not working, but it got addressed and fixed and since then, it's been enjoyable.

We have had all kinds of hot tubs, and we like Marquis a lot. We did not like any other body's hot tubs around. There used to be hot tubs stores on every corner, but now there's not. I didn't like to go out and buy something that I can't see and touch. Marquis is comfortable and its a nice hot tub. Their team at the Marquis provider was excellent too. Every time we had a question, they'd find the answer and get back to us as soon as they could. It wasn't very long.

We liked the double rounders in the Marquis spa, as well as the depth and the height of the spa. It just fit where we wanted it to go. We've had it for eight months now and it's a good spa.

The Marquis hot tub was built locally. When the team brought it in, it was easy to have it set up. They were helpful. The hot tub is working fine so far. We enjoy it as well as our grandkids. We had the whole family here for Christmas, and lots of people were in and out of the tub.

I like Marquis' spas. They have the one that actually fits best in the space that I have available. I like the fact that they're local too. I've had a Marquis spa since 2000 and this is my second one. I picked up the first one when I purchased it but for this second one, they came, removed the original one and brought us the new one. There was a problem with the new one but they came right out and fixed everything. I use the spa daily and I absolutely love it. I'm pretty active work-wise. I even do sports and the spa is just very comforting. It helps with sore muscles and then also in my mind, it relaxes me. I would tell others who are considering it to definitely buy one. They're probably a little more than other spas but I think you get what you pay for. They're better built spas.

When we bought our house, we had a hot tub that came with it. It's a very old hot tub, which we eventually decided to replace. But we didn't have any brand in mind. We wanted a certain design and it happened that Marquis was the brand that matched that way. The hot tub that appealed to us has several seats, and then the seat that you recline in did not go all the way across the spa, so you're able to have someone lay down on one side and another person sit on the same side versus losing a whole side for one person.

We tested every brand out there and I went with Marquis. The particular model that we were looking for ended up fitting the best. It also had all the other options on it. I installed the tub myself and being familiar with electrical work, it wasn't very difficult for me at all. We haven't had any issues with the tub but once, people from Marquis came out to our house to look at something. It ended up just being a filter issue though. I would recommend Marquis.

My husband has arthritis. That’s why we bought the Marquis spa and it does what we thought it could. It was also the right price and the right size. It fit for where we were gonna put it and it had the features my husband said he's wanted. Alewine, the spa store, installed it themselves. It took a couple of hours and the spa was installed fine. They also came out one time for maintenance.

I did some research and we went in at Spa Brokers. The salesman sold us on the Marquis. We had a Sweetwater, and overall, even the feel of Marquis' quality is better. We are having one small issue that I got to get with Spa Brokers about. But the pumps are quiet and we love the radio that’s on it. The guy that installed our Marquis was fantastic. I had to build a kind of a leveler platform, which we had to modify a little bit. I would highly recommend it.

I've had good experience with my Marquis tub. Marquis was one of the few brands at the store I went to. I was looking for a smaller unit, 120 volts, and that one just fit the bill. I've had the tub for 15 months now and it's great. However, it's a little awkward getting into the drain hose if I'm gonna empty the hot tub and refill it. It'd be nice to have a little door that could just open and close. Also, the tiny rocks that settle on the bottom were hard to get out. But I'm sure there are accessories that could suck them up. The GFCI would also trip every time I'd start up the hot tub but I had that fixed under warranty effectively to replace the main board. Their reps have been responsive, timely and helpful. They solved the problem, too.

Our hot tub got old and we liked the layout of that one. We got a new tub from Marquis which closely matched the layout of that one. Marquis is a good brand and the reps from Marquis were great and very helpful.

I've had a good experience with Marquis Spas and the people that I bought it from were excellent. They attempted to repair my other spa and they couldn't. Some of the fittings were in places where they could actually not get to. They tried three times to stop the leaks and I said, "Okay, enough with this. What I would like to do is I would like to buy a new spa from you guys." Thereafter, we made a date to go over to Marquis.

We saw the Marquis display at the Alameda County fair and liked it. We purchased the tub in August of 2017 and our buying experience was very good. One example of many things that went very well was when we had an unusual situation with the de-installation of our old tub and the installation of the new one. But the reps were extremely accommodating and we were able to work out a schedule. I also appreciate their knowledge and resourcefulness in doing the kind of custom installation we needed. It gave me a lot of confidence that it would go well and it did. Everything went very smoothly with that process.

I work for a hot tub company and Marquis is our top brand. Knowing that it's the best in the market, I got one and installed it myself. It has good quality.

I've had my Marquis hot tub for over a year. This is my first hot tub. When we purchased it from an authorized dealer, they had a great sale going on. Since we wanted the bigger size, we went over with Marquis. We also trusted the salesman. They had a team come out but then, they didn’t install the hot tub. I ended up having to pay an electrician to come out and finish installing it. So far, we like the hot tub. It’s very easy to use.

The salesman from Marquis convinced me that the hot tub was a very good product. Installing it went very well and it worked immediately. There were no hitches at all. So far, everything functions well, and it's really nice. I've had a wonderful experience with Marquis.

We were moving into a new house and we knew we would be staying here for a while, so we wanted to get something high-end that would last. We liked Marquis' reputation. Everything is great with the hot tub quality except for the cover. The metal bar is not as sturdy as we thought it would be. Other than that, we love our hot tub.

Considering Marquis was local, we opted for their hot tub, and we were satisfied. Their reps were very helpful and they explained everything very well. We installed the tub ourselves and it was very simple. The tub is of good quality and it's fun to have.

I got a Marquis hot tub since it was what the local guy had, then they delivered it and hooked it up. I didn’t have to do anything, so that was good. I've had it now for 15 years and it’s still going. I’m getting warm water every day, I get in the water and it does what I want it to do. It has been a satisfactory product and if I had to get another one, a Marquis would be okay with me.

We have five different places here in town and Cedar Works worked really well with us. They had really good prices and in terms of size, the Marquis spa they had was what we were looking for. They came over and put it in, and it was great. This was a newer model and it kind of had to cut corners. It's a little deeper. But it's a great spa. We use it quite a bit. Right now, we're using it up to three times a week. But before, we were using it up to five days a week. We use it a lot in the evening before going to bed and it's nice. It's relaxing. It warms up the core and it makes it easy for us to go to bed and relax. The company is also easy to get a hold of. One time, I changed something on the panel board and they walked me through it on the phone.

We bought this house and the other jacuzzi was old. It was leaking and because it had foam, you couldn't find the leak. We got this Marquis spa because the salesperson said it was one of the newer, better spas. It also looked real nice. It looked sturdy and strong. It seemed like it would last. But I was frustrated because we wanted to use it but it was filled with white seals. There are knobs you turn to adjust the filters and the pressure on different jets, and on the inside, there are little white covers that keep the water. I guess the white seals were seals that kept cracking. But it shouldn’t crack within the first three months of the machine. If I would have known that, I probably wouldn't have bought the thing. I spent $10,000 on that machine. Plus it was annoying because one would break then when you turn the jet on, the water would be spurting out from where you have the knobs. Maybe I just got a lemon.

My wife selected our Marquis hot tub in a showroom and the salesperson we worked with was professional. We had a pleasant interaction. The people who installed the tub showed up when they were supposed to. They were very quick and they knew what they were doing. It was a very easy process. In addition to that, the Marquis team was very helpful in setting up the hot tub and presenting how the items would work instrumentally. They were also very helpful in getting additional chemicals that I might need in the future and showing me references where I could obtain the product. I like the hot tub very much. I enjoy it a lot better. It's quieter and it has more jets than the other one I had. Marquis is a good product and I’m happy with it.

We like the look of the Marquis hot tub. It is more modern looking and there are a bunch of different heights as far as seat, which is good for our family. When we had it installed, the experience was crazy but had gone well. They had to put it down with a crane, so it was interesting. We had very good interactions with the team. They were polite and quick. They got the job done. We had some issues with the tub for the little over a year that we've had it, but they had all been covered under warranty which was nice. They sent out people for the waterfalls that weren’t working. We had also called over Fireside and talked to the people. Everybody had quick response time and easy to work with. We had a good experience and I would recommend Marquis.

Marquis was our first hot tub. My wife did a lot of reviews and Marquis was the one that came in with the best reviews - the amount of jets, the way the positioning is and the tub to the lighting. We loved the first tub. It was an absolute wonderful hot tub to have. But with the second tub that we ordered, we had nothing but problems with it since we got it last October. The heater had burned out and within a month, it has burned out again. We’ve put in a call after hours and left a message but they never called us back. We’re not going to be too critical because it’s the holiday season but I do need to call them again to have somebody come out so we can enjoy the hot tub.

We were in the neighborhood looking for hot tubs, and we found Marquis Spas on Grape Road. Their rep did a good job explaining everything. I was impressed about being able to easily access them and the rep was very knowledgeable about the product and answering any of our questions. It was a good experience. The installation went great, too. The installers were very helpful and they did a good job. We like the quality of the Marquis hot tub. It is a good hot tub. We really like it. We use it quite a bit and it really helps with our back and joints. It feels good.

I have the hot tubs of Marquis Spas and Apollo, and they both still work. I liked the size of the Marquis tub and so I bought one at Country Homes. Then I hired an electrician and my Marquis hot tub was put in. I've had it for a year now and its quality has been good so far. I use it five times a week and the only thing that I dislike about it is that I can’t make the colors of the lights stay in one color. But other than that, everything has been fine and my Marquis tub works well for me.

I liked the way that the Marquis Spas tub looked. It was very modern and sleek, and was the perfect fit for our cabin. It was easy to deal with the people at the spa store. The Marquis reps dealt with my contractor, the one that built our cabin in Tennessee, because we don’t live there. My contractor was there when our tub was installed. We’ve only had it for a year and a half and it seems good to me so far. For me, though, the quality of the hot tub is gonna be seen in its longevity, so we will see about that. Nevertheless, our tub went well with our cabin and I like its color and size. I would recommend Marquis Spas.

We were thinking about getting a Marquis hot tub and we got excited. It suits our body and so did the Jacuzzi. We looked at the construction which seemed like it was a lot better and they were using US parts. There were also some extra features that were included and we appreciated that. But we've had problems with the knob a little bit which was a little too fragile. They stick, some move smoothly but some don't and we're afraid we might break it but it was replaced a month ago. Apart from that, the hot tub is great and we like it better 'cause it is nice and warm while our old one has cold air bubbles come up.

We like the spa features of Marquis Spas, particularly the jets. We've had them as our hot tub provider for a year now and it has been okay with them so far. It’s our first experience with a spa, so we’re still feeling it out. We’re still trying to decide if we like the chemicals or not, because there are some options available. Our interaction was with the retailer that provides our monthly service with our spa, so our interaction with Marquis was indirect. Before we purchased the spa, we went in multiple times to the store. We’ve also spoken to the reps on the phone a few times. They were very courteous and they tried to be very accommodating. The installation was fine. The installers came out when they said they were going to and they had the tub set up for us.

Prior to using Marquis Spas, I used Cal Spas years ago, but I like my Marquis hot tub a lot more. I do all of the wiring for the hot tubs of Marquis in Denver, Colorado as a third party electrician, so I got my hot tub from them. I installed it and that worked out fine. Since the installation of my hot tub, it has been more relaxing for me. There are dealer shops around where people can find the Marquis spa. It's not the cheapest tub, but you get what you pay for. The company is topnotch. They know what they’re doing, have great customer service, and stand behind everything they say.

We got our hot tub from Marquis Spas since it has the features that we wanted, like how many people could go into it. The reps that we dealt with during the purchasing and the installation of our hot tub were pleasant and very knowledgeable. The installers who came to put in the tub knew what they were doing. We've had our Marquis hot tub for a little over a year now and it has been nice so far.

I purchased my Euphoria in Maryland. I have had my Marquis Euphoria since 2005. It has been flawless. Seating arrangement gives many options on depth and jetting. This is great because the four of us vary in height by nearly 6". Easy maintenance. Doesn't cool down in the dead of winter while in use. And has not a had a single service call. We enjoy the layout so much we see no reason to get anything new even if it is 2018. Not to mention the exterior has had no degradation. Some of my friends have asked over the years... "When did you get the new hot tub?" That's how great the Durawood exterior ages. You can't tell... looks new.

Everything with the installation of our Marquis tub went smooth. We decided to purchase it because of the seating position and the little fog system and we enjoy the tub. This time of the year, it’s cooler and we use it two or three times a week, if not more. Also, I've had issues but they've fixed everything timely. I would recommend Marquis.

We bought our Marquis tub in February of 2018. We went by the size and the functions of it in the showroom we were at. Marquis had what my husband wanted which was something not too big and had lots of jets because he has a sore back. The installer did a good job. It was colder than hell and I felt sorry for him but the installation went fine. My husband uses the tub almost daily and his back doesn’t hurt as much. He finds it relaxing. He loves it and my grandkids love to swim in it. Also, it’s a nice looking tub and it blends in. The outside of it looks like the side in our house and it looks decent.

We really love the Marquis spa. This is a totally different hot tub than our last one or even the one before. The seating is better and it's a bigger one, then the number of jets is better. Everything is different. The last one we had wasn't the same type at all and it wasn't even in the same class. The local service is the whole reason we bought it locally and that's the brand that they marketed. The people that installed it were excellent.

Marquis Spa is the best product on the market and I like that it is made in the United States. Everyone that works there is the owner of the company. This is the second Marquis Spa that I've owned and when I had it installed by a local retailer, the installation experience was first class. I've been dealing with them for three years. When I had a problem with the spa, Marquis replaced two of the panels right away on it so the service was good. My wife and I use the spa a couple of times a week and it's relaxing.

We have a local Marquis vendor that lives close by. The tub doesn't match up to the Hot Spring, which cost an extra $2,500, but we figured it would just be fine even though the jets have little less power than we expected. It was nice to find a smaller option that was also shorter. It’s a Vector and it’s the smallest of the Vector tubs. I like that it’s low so it’s easy to climb into and you don’t feel like you’re sitting down in a hole.

My Marquis spa is better than my old tub with its ability to stay clean, the water sanitation portion. That's the main thing that got me and that's the primary advantage over all the other hot tubs I've owned. Even then, I like the canister approach to chlorination. Also, the sales guy pitched the Marquis better than the other ones. He put it up really positively. I have had continuing interaction with Howard because I buy the cartridges for chlorine and minerals from him. I also called him a couple of times on how the actual spa works, the functionality questions, and he was very knowledgeable. The company is customer focused, and the Marquis is a quality product, so it makes it easier for them to be doing a good job. I'm very satisfied, it's been a positive experience.

We went in, looked at what we wanted, and the Marquis was exactly what we wanted. We had gotten a really good deal for it and the people that sold it to us were great. We're satisfied with the installation. I wanted it to have real jets, so we ran a 220. The installers were very professional and they let us film all the things they were showing us. I like the hot tub's quality. I like everything about it but the side is so hard for us to get off and on. We have to open it to get to the drain. They should make those sides easier to get to or make the drain valve easier to get to. Replacing the filters was really easy though.

The installation of the tub was good. There was some broken part in it but they fixed it right away. I love the hot tub. I use it everyday, every morning, in the dark, at 6:00 in the morning, and do a little gratitude practice, and sit outside in the hot tub, and then I start my day. So, it's perfect. I would tell others to buy one. The only thing I don't like about it is the fake wood on the outside and Marquis didn't have any options. I wish that there was an option for real wood as an aesthetic on the outside. In fact, we are likely going to have a wood cover, exterior made for it ‘cause I just think that the plastic wood looks cheap. Maybe they should change it to real plastic or real wood, but not plastic wood. Otherwise, I think it's awesome. And Marquis was local, in Oregon, that was why I went to them.

Patio Pools down here in Arizona has been around for 40 years and they sell Marquis Spas. The tub's lights and the waterfall stood out to me. The installers were here for five hours and did a really good job. We use it about once a week and we just go out and jump in because the heater is on all the time in this tub. We were told that pump number 2 had two speeds, which would’ve have been really nice, but it has just one. The Marquis is a pretty good spa though.

We went online and looked at a lot of consumer reports on people having issues with some other spa brands and Marquis had the least problems out of the majority of these brands. Then, we went through a dealer in Bend, Oregon to purchase a Marquis spa. They knew what they were talking about and we had a good interaction with them. They gave us plenty of information and the price point was right on it. The installation team came, installed the tub where I told them, and did all the wiring on it.

The Marquis hot tub we have now is smaller than what we had previously. The jets aren't quite strong as the bigger one was. But we only have it hooked up to a 110 right now. All the problems we had was because I wasn't doing something right on maintaining and keeping it clean. But other than that, it's been all right. I check the tub for at least three times a week for the chemicals. I also have to put shock in it once every two weeks, depending how much we use it. I had to contact the place where we bought the hot tub from because it's been shutting off by itself, but they're gonna come out and look at it. That's the only problem we've had with it. It's a good hot tub. We've had it for a year now and we use it two times a week on the average.

I have been using my Marquis Spa tub for two seasons. I use it twice a month. I was mostly satisfied when the tub was installed as there were some things that took a little longer than expected. They were required to draw a power source when you call an electrician in the middle of the night to get them out there because it would drop to below freezing. If we didn’t do that, then it would’ve destroyed the hot tub. In spite of that, I'd tell a friend that Marquis Spa is a good value hot tub.

We're having a house built and our contractor works for the dealer in Bend. Marquis was highly recommended. We've had it for 10 months now and we're liking it very much. I like the upper back jets and then the laydown bench. I can always lay in there after I've been skiing or mountain biking. The reps at Marquis have been very good too. When we had a problem with one of the adjustable air things that locked up and snapped, the guy that came out to service it said that Marquis had an issue with that and instead of just fixing the one, he replaced all of them. I appreciated the fact that they recognized the issue and fixed it all at once instead of waiting for all the calls. Still, I'm learning my way around it. It's a learn as you go kind of thing as to how do you wanna adjust your air and which jets are on and what switch. But the Marquis people have been very responsive whenever I had questions, and so is the dealer.

The installers of our Marquis spa were outstanding. We do not like that the cover for the filter does not have any weight to it though, so it floats off any time the water level pushes it off the top of the filter. If we get a couple people in there, the water level goes up and then that cover floats off. If it latched down or sat up higher in the hot tub, that would be a better design. If it floats off, we just take it off until we get out and put it back on.

Marquis hot tub seemed to have the most jets and features that we wanted, and we like the look of it the best. It's been a nice addition to our Taho home and we love it.

We really like our Marquis hot tub. We get in it quite a bit. I just wish they would’ve told us how to handle the flushing of the pipes so that we didn’t get the debris set in there that took us forever to get out. We called the people and they told us that we had to drain it and keep doing that to the chunks of stuff out. That was disappointing. Other than that, we like everything and I would recommend it.

I am a hot tub dealer. I sell two different tubs, Marquis and a different line, and Marquis is definitely the better line. I personally own a Marquis Spa hot tub and I installed it myself. I like it. A good thing about them is they improved the warranties on it. I’ve one bad thing happened this year. I did a bunch of warranty work and I ordered something and they forgot to send it. We had to replace some diverters, but they fixed the issue on it.

From the research and looking up Marquis Spas, I went ahead with it due to the availability and pricing. The people we bought the tub from installed it and they were great. They were in and out. Dealing with the Marquis Spas' representatives was very good too. They were efficient. But the monthly service is my concern because someone was supposed to be here yesterday. They told me that they were here and I had no idea that they had come by. They have one guy who’s really good and one guy who’s okay. I don’t know if he was here yesterday. They should leave a sticker or a note to say what they did. I’ve asked them to do that before but they don’t do that. But when two of the panels were warped, they replaced those. There was moisture in the display and they replaced that. It’s a good tub. We use it once or twice a week and it works well. We like it.

We've had our Marquis tub for two years now and we haven't had a problem with it. We use it three times a week for relaxation. We had a Sundance unit prior and the Marquis one has more lights.

Our Marquis tub is better than my old hot tub, plus it is 20 years newer. The installers were on time, and installation went fine. I had to go back for chemical, and they’ve had to replace a couple of pads on it and so far, I’ve had no issues with it. I use it twice a week. It’s great for the muscles when you get sore.

Marquis Spas was what was available at the dealership in Brainerd. I went over there and a Marquis tub was on display. I liked it and so I went for it. Thereafter, the customer service reps whom I dealt with were easy to work with. When the time came for the tub to be installed, the team who came out had to do it in winter time. The tub was a tight fit for where it had to go and it had to go through a couple of doorways. They did an excellent job setting that up. This is the fourth tub I've had and I don't feel the jets are quite as strong as what I had on my other tub. Still, I know what to expect with Marquis.

I like the quality of the hot tub of Marquis itself. The acrylic was the thickest one I’ve seen, the style of it, the durability that I had reviewed from other people online. It’s just an awesome hot tub. My husband installed it himself and did all the wiring. He was very pleased with how easy it was. We use the tub every day and I like that it’s hot, but it could be hotter. But I know they couldn’t do it any hotter. I also wish they could come out with different accessories that I could add to it, like a shelf or bar tops and stuff like that that I could actually mount on. But they were awesome. I worked with his General Manager, Chris, and the owner’s name is John. We went to the main location in Lynchburg and got the one we got. But there is a satellite in Madison Heights that’s close to our house.

I purchased a $16,000 Marquis Euphoria. It was expensive but the research I did recommended them because of where the jets were located and each seat was different. My orthopedic surgeon said that the warm water would be beneficial so I bought it. I knew I wanted a Marquis Euphoria with MicroSilk and I wanted the lights. I knew the size of steps I wanted and I knew the color and the color of the cover. I didn’t have to look at it. I knew exactly what I wanted and they found it. Then, they delivered it and everything was great for about 12 months. About the one year mark, two of the knobs broke. We weren’t rough with them at all. Then, the filters wouldn’t suction. I was just not very pleased. Then, we had the circuit board replaced, some kind of heater sensor.