Liberty Home Guard vs. Super Home Inc.
+1 more
What is the difference between Liberty Home Guard and Super Home Inc.?
Liberty Home Guard and Super Home Inc. are two popular options for people looking for a home warranty. While the latter is available in just a handful of states, Liberty Home Guard has a network spanning 45 states and Washington, D.C. To help you choose a home warranty provider, we did a side-by-side comparison of premium costs, service fees, coverage options and more for these two companies.
Cost
 |  | |
| Monthly premium cost | $64.99 to $74.99 | $47 to $107 |
| Average cost for combo plan | $74.99 (Total Home Guard) | $72 (Signature plan) |
| Annual premium cost | $624.99 to $749.99 | $529 to $1,249 |
| Service call fee | $125 | $75 |
| Discounts available | One month free for each year of contract if paid upfront (up to 5 months free for 5-year contract) | Discount for paying annually |
| $64.99 to $69.99 | $74.99 (Total Home Guard) | $624.99 to $749.99 | $125 | One month free for each year of contract if paid upfront (up to 5 months free for 5-year contract) |
| $47 to $107 | $72 (Signature plan) | $529 to $1,249 | $75 | Discount for paying annually |
Plans
| | |
| Plans available | Appliance Guard, Systems Guard, Total Home Guard | Secure, Signature, Lux |
| Covered systems | 8 | 8 |
| Covered appliances | 7 | 9 |
| Combo plan covered items | 15 | 17 |
| Service recall period | 60-day workmanship warranty | 90 days on parts, 30 days on labor |
| Availability | 45 states | 5 states |
| Appliance Guard, Systems Guard, Total Home Guard | 8 | 7 | 15 | 60-day workmanship warranty | 45 states |
| Secure, Signature, Lux | 8 | 9 | 17 | 90 days on parts, 30 days on labor | 5 states |
Appliances coverage
| | |
| Built-in food centers | — | — |
| Built-in microwaves | ||
| Clothes dryers | ||
| Clothes washers | ||
| Dishwashers | ||
| Ice maker | Add-on | |
| Instant hot/cold water dispensers | Add-on | — |
| Ranges, ovens and cooktops | ||
| Refrigerators | ||
| Trash compactors | Add-on | |
| Water sensors | — | — |
| Whirlpool bathtub | — | — |
| — | Add-on | Add-on | Add-on | — | — | ||||||
| — | — | — | — |
Systems coverage
| | |
| Air conditioning | ||
| Ceiling fans | ||
| Central vacuums | Add-on | |
| Doorbells | — | — |
| Ductwork | ||
| Electrical | ||
| Garage door openers | ||
| Garbage disposals | ||
| Heating | ||
| Plumbing | ||
| Smoke detectors | — | — |
| Water heaters |
| Add-on | — | — | |||||||||
| — | — |
Other coverage
| | |
| Guest unit | — | Add-on |
| Pools | Add-on | Add-on |
| Roof leak repairs | Add-on | — |
| Second refrigerator | Add-on | — |
| Septic pump | Add-on | Add-on |
| Spas | Add-on | Add-on |
| Stand-alone freezer | Add-on | — |
| Well pump | Add-on | Add-on |
| — | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on |
| Add-on | Add-on | — | — | Add-on | Add-on | — | Add-on |
Reputation on ConsumerAffairs
| | |
| Overall star rating | 4.4 | 3.9 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.4 | Read reviews |
| 3.9 | Read reviews |
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of the time of publishing.
Liberty Home Guard
If you're on the market for a home warranty, Liberty Home Guard's flexible policies could be a good choice. The company offers coverage for single-family homes, duplexes, triplexes, condos and other types of homes, and it has plenty of options to customize your plan. You can buy a policy online or over the phone, and you can choose to pay monthly or in one annual payment.
Liberty Home Guard plans
- Appliance Guard: This tier includes coverage for a clothes washer, clothes dryer, refrigerator with ice dispenser, built-in microwave, dishwasher, garbage disposal, range/oven/cooktop, ceiling or exhaust fan and garage door openers. Appliance Guard warranties start at $624.99 per year, but the company often runs promotions that lower this cost.
- Systems Guard: Systems coverage includes the HVAC system, plumbing, water heater and electrical systems. It starts at $699 per year. Discounts are typically available to reduce this cost.
- Total Home Guard: This plan combines the appliance and systems plans to help cover your entire home. It typically costs around $749.99 annually, not including any available discounts.
- Optional coverage: Extra coverage options include pools, spas, limited roof leaks, central vacuums, sump pumps, well pumps, ejector pumps, grinder pumps, septic pumping, extra refrigerators or freezers, water softeners, water dispensers, ice makers, lighting fixtures, re-keying, gutter cleaning, pest control, carpet cleaning, sprinkler systems, electronics, swamp coolers, trash compactors, generators and plumbing fixtures.
What Liberty Home Guard customers say
Liberty Home Guard has primarily positive reviews, with the majority of customers highlighting the quick resolution of their repair issues and their satisfaction with the contractors. There are some criticisms about slow service and denied claims, but most reviewers are happy with the company's customer service and its prioritization of urgent repairs.
My house had a pipe leak about three months ago in our upstairs bathroom and created ceiling, wall and floor damage. I filled the claim as soon as I noticed it, and within a week, my problem was taken care of. The plumber who came, was friendly and polite; he was wearing a mask and gloves, which was great! Thank you, guys!”
– Peter of Paterson, NJ
Super Home Inc.
Super Home is a subscription service that offers warranty coverage for appliances and systems around the home. The company offers monthly and annual payment options, and there's a $75 service fee if you ever need repairs. Discounts are also available for paying annually.
Super Home has a few service perks that stand out, like a rewards system for routine maintenance that helps you earn cash toward uncovered items. The company has maintenance services in some markets that offer coverage for things like pest control and carpet cleaning. Super Home is available in Arizona, Maryland, Illinois, Texas, Virginia and Washington, D.C.
Super Home Inc. plans
- Secure: The Secure plan includes most major appliances and systems, and it’s the most affordable option at Super Home — it starts at about $529 annually. For appliances, the plan covers dishwashers, ranges, ovens, cooktops, built-in microwaves, garbage disposals, trash compactors, range exhaust fans, a refrigerator with an ice maker and a clothes washer/dryer. Covered systems include HVAC, interior plumbing, water heater, interior electric, ceiling fans, central vacuums and garage door openers.
- Signature: Signature plans include everything in the Secure plan and add the "It's Covered Upgrade." This upgrade adds coverage for a variety of smaller components and services such as refrigerant recapture, structural modifications, code upgrades and equipment disposal. This level of coverage starts at $710 per year, but the price varies based on home size and location.
- Lux: This plan offers the highest level of coverage. It includes everything from the Secure and Signature plans and adds coverage for enhanced plumbing upgrades, smart-home devices, warming and cooling drawers, gas fireplaces, outdoor firepits and landscape lighting. It also has expanded coverage limits. You can expect to pay around $1,080 to $1,249 per year for the Lux plan.
- Optional coverage: You can add policy coverage for HVAC equipment incompatibility, additional refrigeration units, built-in pools/spas, saltwater pools/spas, extra pool pumps, water softeners, reverse osmosis systems, guest houses, septic systems, well pumps and sprinkler systems. Maintenance services may also be available in some locations.
What Super Home Inc. customers say
Super Home Inc. customers who leave reviews on ConsumerAffairs are consistently impressed with how easy it is to sign up, request an appointment and file a claim. There are some concerns about how promptly the company follows up on service needs, but most reviewers felt their contractors were polite, reliable and helpful. Reviews are mixed on how quickly repairs are resolved, but most customers agree the service is very straightforward.
I use Super Home all the time and it’s usually for plumbing. The tech recently fixed my sink again. Our garbage disposal wasn’t working. He came in, fixed my sink, and my drain in the bathtub in my master bath. He was perfect. He answered all my questions. Every time they come out, they go above and beyond. "
– Cassandra of Germantown, MD
Bottom line: Liberty Home Guard or Super Home Inc.?
Both Liberty Home Guard and Super Home Inc. offer a broad list of coverage options and have solid reputations with their customers. Liberty Home Guard can be more affordable overall, but Super Home Inc.’s policies are cheaper in some parts of the country. Super Home Inc.'s service area may be an issue for some people, however — it's only available in five states.
- Liberty Home Guard is best for customers across the country who need traditional warranty coverage. It's also great for those who don’t want to pay more than about $75 monthly.
- Super Home Inc. is best for tech-friendly customers who like requesting service through an app and want smart-home integration. This service is only available in select states.
