Kohler LuxStone Walk-in Showers Reviews

Kohler Walk-In Bath came out and showed us what they could do, and that's what we liked. The two guys that came out were very thoughtful. I have a 93-year-old mother-in-law that lives with us and we wanted to make sure that she could get in and out of the walk-in shower and that the placement of the handles and rails in it would go where she needed it. And they were very patient. That was a big thing. Plus, they showed us what the walls would be like and how they moved it from being on the left side over to the right side and everything turned out fine.

A Kohler rep laid out for me what they had available, and once I determined what I wanted, there was a different salesperson that came by and measured and laid out what they would actually do for me. The arrangements they had for financing the bath were very good and easy. The actual walk-in shower is really a good asset for my bathroom. The crew only took a day to get everything installed. I found myself getting along very well with them since I lived in Brazil as a boy and the people installing were both Brazilian. I like that it's a walk-in bath. I have MS and I used to have a shower tub that was very difficult for me to get in and out of. So having a walk-in shower was a big improvement. I'm taking more showers.

The guys that came out to install were wonderful. I wish they were here 24/7. There was not a speck of dust. There was no confusion. They cleaned up after themselves on the first day. On the second day, they came in and installed the shower stall. It was perfect. You couldn't have asked for better. We absolutely love the shower.

So the new trend in the older generation is shower stalls. So naturally my mom wanted what she thought was best which is the Kohler product. 14,700.00 later (mind you her bathroom was redone less than 10 years ago) all she got this time was a new shower stall and all was well until you sit to use the restroom and look up and there's a MOEN seat smack in your face!!! I contacted her sales person via text Craig ** Design Consultant with pictures and questions but he can't be bothered to return the text or call.

The sales rep, Melissa, was very considerate, helpful, willing to make changes, and imaginative. We had a walk-in shower installed and it's perfectly what we wanted. We like the wall texture, which is a flat finish that is shiny and very easy to clean. There's no lift on the shower floor so we don't stub our toes and it's doing exactly what we wanted it to do. Kohler is a good company and we were very satisfied with their work.

The installers of our Kohler walk-in shower were here for two days. They got it in and they cleaned everything up. It looked better than when they came in. I like the double heads. Having a hand wand and a standard head with multiple settings on it is really nice. I also got handholds in there so I can take a shower without falling. I also got a stool in there to sit on.

We had a Kohler shower redone in our basement. The rep who did the sales call was really nice. He offered two things. One was that the shower would be redone. The other was a walk-in bath. We did not do the walk-in bath because they're terribly expensive and I had to weigh the cost. The bath redo was fine. The techs ran into a couple of problems but they kept working right through them. They had to take out the flooring because it was tile that had been laid on top of concrete. It required a big repair to get that done. They also had to do some pipe replacement. But they were very competent and nice. The bath has plenty of room. My family was here at Thanksgiving and they showered down there. They thought it was very nice.

The sales rep was very good. The the installers had a little more work to do than they originally expected because the shower they took out was about 18 inches longer. So, they had to get all the tile out and build a new wall. But they did a great job. The product is great. We got stacking shelves and the seat. We also have three handrails. So it's much safer.

The rep who came out looked at the old bathroom and explained what they could do for us. He told us we can either do a walk-in bathtub or a walk-in shower. He had a little suitcase with him that had all the different types of tile backgrounds and the designs you can choose and whether you wanted brass or nickel. He let us feel the difference between the Kohler brand and the other brand of what the faucet pieces would feel like. He was very well-spoken and explained everything down to a tee.

The rep was good and nice. There were two contractors that came over at 9 AM. They got everything unloaded, and then they started demolition. The quality of work was great. It's a really nice shower. It looks great. It's a lot bigger than the shower we had. It's a lot nicer too and it's working really well. But the process from when the guy came to our house to sell us the stuff to when it was installed was way too long. He came in April and he said it would take 12 to 18 weeks. But we didn't get it installed until the middle of September.

We were looking for converting our bathtub to a stall shower. We wanted something more natural. The best thing we liked about KOHLER LuxStone is it's a natural crushed stone, as opposed to other plasticky material. However, it took us quite a bit long for the whole thing. We placed in April, but we got the project done quite late. But I don't think they could help it either because everything was delayed. But otherwise, they were all prompt and responsive, no complaints there. The installation was good. Two guys came in and they covered the floor. They were very polite and responsive in taking feedback. Whatever we asked, they would reply back. We are enjoying the shower. It's good.

Kohler's sales rep, Greg, did a very good job and the installers were excellent. We also all of the features and safety aspects of our walk-in bath such as the shower attachment in the seat and the heat.

Our showers were really getting bad. It was leaking. So, I went on the internet and Kohler popped up. We've got Kohler toilets and faucets. So, I went with them. Their rep was great. It took about four weeks to get things done. Initially, it was gonna take 16, but they said they’d push through and because we only got the standard, they were able to push it through. So, I was really appreciative of that. I watched the installers, and they did the work in one day. It was really great craftsmanship. I was really impressed. The only thing is they said the base was supposed to be a non-slippery surface, but it was slippery. So, we ended up getting a bath mat.

Rubber guide for doors moves which causes doors not to close, and glass doors hit each other. Bad design for door openers. One knob for each door, should be 2, so you have one to get out. Got a 32” floor pan, so too narrow when you get grab bars and shelf.

Kohler is great. There was a delay in getting materials, but they kept me constantly informed as to what was going on with that. The day of installation was very smooth. They were timely and thorough. They cleaned up the area nicely. I'm very happy.

This is our secondary bathroom. Now that our kids are gone, it's just guests. So, we didn't want to spend an arm and leg, but didn't want to convert a tub to shower. Because Kohler is a Wisconsin product, it's American made, and we just looked it down and we're pleased with the people who came to explain what they had to offer. They kept us informed. We knew when they would be here. They were on time and professional. Class act. The shower worked well the first time.

We like our walk-in shower a lot. The installers were very careful.

I wanted a shower system installed and I wanted something that was easy to clean and faster to install. I came across Kohler's website and I was kind of struck by how professional it looked and how simple it was to make an appointment and get a quote. The professionalism of the website spoke volumes and it continued throughout my experience with them. The installers were a great group of guys. We got along great. They were so nice, I wanted to be nice to them and I felt safe having them around. I would recommend them to anyone.

Kohler did a good job. We had someone else come out here before them but the salesman was pushy. Kohler was the next one we called and my son didn’t complain at all. He said it was two different worlds. When the installers came, they were very courteous. If you asked them a question, they didn’t just say yes or no. They explained it to you so you understood it. When they were done, one was cleaning up and hauling the stuff out, and the other guy was talking to me, making sure that we understood the whole thing. They put a shower stall in there and it's good. However, the stool that they gave us with it was way too small. I called the people up, and they came back and gave me a credit for it. They took the chair back, and I got my own stool in there.

The walk-in shower is much easier. I love it. Everything is great about it. You don’t have to step over anything. The installation team was great. I love the guys. I’ve heard of the name Kohler before and I knew it was good stuff, but the thing that sold me was it’s a lifetime guarantee. It's a big investment but at least, you don’t have to worry about anything.

The sales rep was very helpful and the installers did a very professional job. I'm very happy with the product.

The installation was good but when the workers left, there was a cracked toilet here. So, that wasn't good. They demolished the tub that was here and there were pieces flying all over the place because it was a cast iron tub that they were hitting with a sledgehammer. So, it was brutal. I don't think anybody even knew what happened with the toilet occurred. I went out and bought a new toilet because we were gonna do that anyway and Kohler sent somebody over the next day to put it in. So, they handled resolving that. The workers were very courteous and seemed very competent. My wife who uses the shower mostly loves the thing. It seems to be nice and clean.

Everybody was amazing. They were great top to bottom. They contracted someone to install the product. There was a long stretch of a few months before the installation once we had put the down payment on before it could begin because we were waiting for materials. But once they were there, it was for five days or so. They were incredible.

Dealing with the Kohler team was very good. They were very professional. I had seen samples of stuff at the home improvement shows so I had an idea of what the material was like and they took us to a start to finish what the remodel would entail, the different options in terms of shower fixtures, the shower doors and other things like corners or built-in things of that nature. The best part was, unlike the others or the other presentation, it was very straightforward. They didn't hype. There were no high-pressure techniques in which they present you with an inflated price, and then lo and behold, they can discount it if you do it right then and there. Their pricing was comparable to the ultimate discounted price that the other vendor was offering. So, that was part one of their presentation. Ultimately, we went to the showroom and finalized our decisions on the options.

I converted my bathroom over to a walk-in shower. I am getting older and can't get my foot over inside of a bathtub anymore. The guy that installed the walk-in shower did the work in one day. We have this waterfall showerhead. It has a handheld and it is adjustable. It has everything I need. Now, I don't have to worry about scrubbing the sweat off anymore. We're living in Iowa where the humidity is 100% and the temperature is almost 90. The clean-up is easy. I just wipe down the walls and it's done before they dry and set in.

The woman who came, stepped through the options, and gave me a quote, was fantastic. But we had a very unusual circumstance that was hard to manage. We needed to pull a building permit and there was an 11-month delay. But the tub is worth the wait. The end product is beautiful and everybody was so professional. They asked me questions and filled me in. Communication was fantastic. Also, the workmen prepped everything in advance and cleaned up after themselves everywhere. I live in a condo building and they did a great job. I couldn't be happier with the end result.

Kohler’s walk-in shower is wonderful. My wife told me that she doesn’t spend as much time in there than she did the bathtub. We had a shower in that too but I'm done in under five minutes. We got a safety handle right one by where we walk in and out and my wife was thinking of putting one over in the middle of the backside. The cost of the walk-in was a little pricey but I had another bid also, of roughly the same thing, 12 grand.

We have two master suites and we decided to do both the showers. The Kohler name is a quality name, so you know you're gonna get a quality product. The rep sized up the space and measured to make sure we could do what we wanted to do. We looked at samples and talked about what we wanted to do. The installers did an excellent job. It took only two days and they took out the old and put in the new for two bathrooms. You wouldn't have even known they were there. I love that the product is a stone product but there's no grout you have to worry about taking care of. They gave us more room than having the fiberglass units. They made the space a little roomier. I love the new showerhead and we got sliding doors. It's just very easy. I like it very much. We're very happy with Kohler and would recommend it.

KOHLER has done very well. There were two things that I needed to have sorted out but in terms of the quality of work, it was excellent. The sales rep was sharp and the installation team was okay. Even though the installers were foreign-language educated people, they were top-notch. The one thing we have a concern about is that their technology needs to reflect on the element to the base that we stand on when we're taking a shower. It's a bit slippery.

I really liked dealing with the rep of Kohler. I had done some research to figure out who has the best quality and I was very pleased with the experience. I got the walk-in shower and the installers were very professional, polite and hardworking. I was very impressed with their work ethic. I love the little hand sprayer thing. I also love the seat because I'm old and I can't stand that long.