Kohler LuxStone Walk-in Showers Reviews

Kohler did a good job. We had someone else come out here before them but the salesman was pushy. Kohler was the next one we called and my son didn’t complain at all. He said it was two different worlds. When the installers came, they were very courteous. If you asked them a question, they didn’t just say yes or no. They explained it to you so you understood it. When they were done, one was cleaning up and hauling the stuff out, and the other guy was talking to me, making sure that we understood the whole thing. They put a shower stall in there and it's good. However, the stool that they gave us with it was way too small. I called the people up, and they came back and gave me a credit for it. They took the chair back, and I got my own stool in there.

The walk-in shower is much easier. I love it. Everything is great about it. You don’t have to step over anything. The installation team was great. I love the guys. I’ve heard of the name Kohler before and I knew it was good stuff, but the thing that sold me was it’s a lifetime guarantee. It's a big investment but at least, you don’t have to worry about anything.

The sales rep was very helpful and the installers did a very professional job. I'm very happy with the product.

The installation was good but when the workers left, there was a cracked toilet here. So, that wasn't good. They demolished the tub that was here and there were pieces flying all over the place because it was a cast iron tub that they were hitting with a sledgehammer. So, it was brutal. I don't think anybody even knew what happened with the toilet occurred. I went out and bought a new toilet because we were gonna do that anyway and Kohler sent somebody over the next day to put it in. So, they handled resolving that. The workers were very courteous and seemed very competent. My wife who uses the shower mostly loves the thing. It seems to be nice and clean.

Everybody was amazing. They were great top to bottom. They contracted someone to install the product. There was a long stretch of a few months before the installation once we had put the down payment on before it could begin because we were waiting for materials. But once they were there, it was for five days or so. They were incredible.

Dealing with the Kohler team was very good. They were very professional. I had seen samples of stuff at the home improvement shows so I had an idea of what the material was like and they took us to a start to finish what the remodel would entail, the different options in terms of shower fixtures, the shower doors and other things like corners or built-in things of that nature. The best part was, unlike the others or the other presentation, it was very straightforward. They didn't hype. There were no high-pressure techniques in which they present you with an inflated price, and then lo and behold, they can discount it if you do it right then and there. Their pricing was comparable to the ultimate discounted price that the other vendor was offering. So, that was part one of their presentation. Ultimately, we went to the showroom and finalized our decisions on the options.

I converted my bathroom over to a walk-in shower. I am getting older and can't get my foot over inside of a bathtub anymore. The guy that installed the walk-in shower did the work in one day. We have this waterfall showerhead. It has a handheld and it is adjustable. It has everything I need. Now, I don't have to worry about scrubbing the sweat off anymore. We're living in Iowa where the humidity is 100% and the temperature is almost 90. The clean-up is easy. I just wipe down the walls and it's done before they dry and set in.

The woman who came, stepped through the options, and gave me a quote, was fantastic. But we had a very unusual circumstance that was hard to manage. We needed to pull a building permit and there was an 11-month delay. But the tub is worth the wait. The end product is beautiful and everybody was so professional. They asked me questions and filled me in. Communication was fantastic. Also, the workmen prepped everything in advance and cleaned up after themselves everywhere. I live in a condo building and they did a great job. I couldn't be happier with the end result.

Kohler’s walk-in shower is wonderful. My wife told me that she doesn’t spend as much time in there than she did the bathtub. We had a shower in that too but I'm done in under five minutes. We got a safety handle right one by where we walk in and out and my wife was thinking of putting one over in the middle of the backside. The cost of the walk-in was a little pricey but I had another bid also, of roughly the same thing, 12 grand.

We have two master suites and we decided to do both the showers. The Kohler name is a quality name, so you know you're gonna get a quality product. The rep sized up the space and measured to make sure we could do what we wanted to do. We looked at samples and talked about what we wanted to do. The installers did an excellent job. It took only two days and they took out the old and put in the new for two bathrooms. You wouldn't have even known they were there. I love that the product is a stone product but there's no grout you have to worry about taking care of. They gave us more room than having the fiberglass units. They made the space a little roomier. I love the new showerhead and we got sliding doors. It's just very easy. I like it very much. We're very happy with Kohler and would recommend it.

KOHLER has done very well. There were two things that I needed to have sorted out but in terms of the quality of work, it was excellent. The sales rep was sharp and the installation team was okay. Even though the installers were foreign-language educated people, they were top-notch. The one thing we have a concern about is that their technology needs to reflect on the element to the base that we stand on when we're taking a shower. It's a bit slippery.

I really liked dealing with the rep of Kohler. I had done some research to figure out who has the best quality and I was very pleased with the experience. I got the walk-in shower and the installers were very professional, polite and hardworking. I was very impressed with their work ethic. I love the little hand sprayer thing. I also love the seat because I'm old and I can't stand that long.

Richard, the sales rep, was awesome. He really knew the product and he walked through everything that they would do with the house. He gave us a good vision for what the process would be like and the different options we could pick from. He did a great job explaining the differences between the competition and LuxStone.

The reps did a good job. We like the quality of the walk-in shower and we’re happy with Kohler.

Dealing with the sales rep was excellent and the installation team was wonderful. They kept me abreast of everything. I am very pleased with my experience with Kohler.

The sales rep was very nice, knowledgeable and friendly. So, it was a good experience. And the installation was just two days. I like the showerhead. The work is good so I haven’t any complaints about that. I wish I would have gone with a different tile color because that white is boring. But it's not anything that the salesperson did. That was my choice. It just looked nicer on the video. But it’s fine. The shower is better than what I had. Kohler did what they said. I have the warranty and when I had an issue, they came right away.

I like Kohler products. So when it came time to start updating my condo, I wanted to go with the best. The rep was wonderful. She was very helpful. Very pleasant to work with. The crew got here on time when they said they would, and they got right to work. They worked diligently all day until five o'clock. They did what they said they were going to do. Excellent quality of work. It improved the space, it's very modern and easy to wipe down. Going forward, cleaning won’t be a problem because the doors are trackless so it's gonna be easier to keep everything clean and looking new than what I had before. It’s an overall good improvement. And I wouldn't have expected anything else from Kohler.

The man that came here was very thoughtful and down to earth. Timewise, the team was very good. They said what time they were going to be here and were here on time. They worked until they got it done the last day. They walked me through everything, took their time and explained to me how the lever operates. I like my new walk-in shower. It's easy getting in and out.

I've always liked using Kohler products. I ordered Kohler faucets when we redid our bathrooms. Those came here before we did the shower thing. Kohler is the top of the line as far as quality is concerned. We got together with KOHLER and liked the shower, and ordered it. When they were installing it, they didn't have the locker that was supposed to be there, which were the shelves that get put into the side of it. It took a month of going back and forth to finally get it put in. Just unfortunate that I had to push a bit to get that last item done. Aside from that, the installers were great. They came out here to do the job. They did a great job. The finished product, although it took a while, is very nice. And we're very pleased with that.

The sales rep was great. He had to come in from New York to do the appointment. We liked him. The installers did a good job too. They kept us informed of everything that was going on. Even my neighbors complimented them because when they had to do some stuff outside, they warned them they might not wanna get too close ‘cause there might be sawdust. We enjoy the walk-in shower quite a bit.

The Kohler sales rep was very knowledgeable. The only downfall is there are no prices listed on the Kohler website. He looked at my bathroom situation here, and he said, “You're looking at about 20,000.” It was out of my budget. He was super nice to show me other options. I have lymphoma and it is in my bone marrow. I have a really hard time with my bones, like walking. He was really considerate of that. So, we had the shower pan and it’d be low. I already have a shower seat to take a shower with anyway. He made sure that I knew that Kohler came with two grab bars, which really helps a lot to get up onto the feet and then out of the shower.

I previously installed a Choreograph bath in our kid's bathroom and we needed to update the previous shower panels and storage with Choreograph, however it had been updated to the LuxStone system and only dealers have access. They reverted my needs to their local dealer Statewide in Grapevine. When Statewide called to confirm the appointment, they informed me that they would not be coming out since I only wanted two wall panels and storage unit and not doing a complete bathroom renovation. Either, they need to put the product for sale at the resellers or remove the product if you can't provide installers that know how to install or willing to service.

Everything's great. They did exactly what they were supposed to do. The reps were very nice and professional. The installation went great when they got all the parts. It took them three months to get them. It was a little annoying. Other than that, we're liking the walk-in pretty well.

Kohler's price is a little high but it was within our budget. But it was difficult to get a firm schedule out. It took about three months to get on the schedule. Once they committed to a time, they completed the job in a day and a half like they said they would. The walk-in shower looks great and improves the quality of the bathroom considerably.

When the salesman came, he was very upfront and he explained everything to us. Then, when the gentleman came to install the walk-in shower, there were a couple of hiccups, but he took care of everything and didn't leave until the job was done. It was nice because he didn't make it appear that it was a big problem and he breezed right through it. Also, the walk-in shower is so nice. It looks fantastic and it works great. We couldn't be happier.

I had a very good experience with the rep. The timeline took longer than normal because of the parts which were backordered. But it was only a day late. I have a live-in here and she doesn't have to get into the tub anymore. She can just step into the shower.

The purchase was easy. We went to a showroom and we were able to see what we were going to get installed. The team was very professional and it took half a day to demo and set the pan. The next day they came back and put in the panels and hung the door. It was spotless when they were done. I was very happy with the entire experience.

I'm a KOHLER fan. I use them and I have all KOHLER fixtures in my house. When we decided that the bathroom needed redoing, I called KOHLER immediately. We have an old house and it was a difficult installation but they did an excellent job. It's been a great experience from the beginning. They told me to use 409, so that's what I'm using. The installers were in and out in two days. It was like clockwork. It's exactly like they said it would be. The room was built around the shower piece. It looks really pretty and I'm super happy with it. Kohler rocks.

The installation was great and the man was outstanding. We like everything about the Kohler.

The sales rep was very accommodating and the installers were really friendly. We have two small dogs and they got along very well with them. It was, overall, a very pleasant experience and we like the walk-in shower very much.

We enjoyed the installers. They were always working and very sociable when we talked to them. We're very happy with our Kohler. It's a good product.

I got the phone number to LuxStone, called and made an appointment. Dave came out and did an excellent job. He showed me a piece of the product and it was nice and sturdy. He reassured me that it was going to be quality. The installer was very good as well throughout the whole process. He kept me informed of what he was doing and how he was doing it. The shower is very pretty and neat-looking. The doors are working fine. The shower works fine too. Overall, I'm happy with it.

Their team was friendly and they answered all of our questions. It took the installers a bit longer than they anticipated because of the issues that we had but they did a great job and cleaned up really well after which I was really proud of. But we had an issue afterward where we found a scratch on the door and a couple of other things. When they called for the review the day after, we let them know and they were out within two days. They replaced everything and fixed it all up for us. I love our shower. Get an estimate and give them a shot. They were great to work with.

I requested the free quote and I felt very comfortable with the sales agent that they sent over. The installation was the most impressive part. The techs were super quick and efficient. There was minimal interruption of normal life at my home during the process. They put a temporary shower curtain for me. The Kohler has been amazing so far.

The rep was very forthcoming. He explained a lot of things for us and he didn't push anything one way or the other. He let us decide what we would like. During installation, a couple of really good young guys showed up. The other one was the plumber that came with them. They all were very friendly and they did the job. The Kohler makes it a little bit easier getting in and out of the tub.

The staff for the last shower was very good and the installation team was excellent. The door swing is my favorite feature. It's easy to get in and out with a low threshold and I can step in easily. Also, the floor is non-skid so it's all very safe. I like the product but it's too expensive. I thought it would be cheaper than the first shower because the first one required the removal of a very long Whirlpool tub. The Kohler shower stall did not require the same effort to get it ready for the new shower. Other than that, customer service was good.

Since having our Kohler shower, I feel cleaner in our bathroom. We have no windows in our bathroom, so it feels drier for me. It feels cleaner because I could just wipe the mildew stuff and not have to scrub it. The installers were excellent. It just took a while for the parts to come. We had signed up for it in early November and we got things going a month ago. Also, the timeframe is not really solid one day for the installation to be completed.

Everything was excellent. I'm in a remote area, and the guys broke a piece trying to put the shower in and had to drive to Stevens Point, get a new one and come back, but they still finished on time. Very efficient. They're on time even though the weather was 20 below at that point in the middle of January in Northern Wisconsin. All went well.

I reached out to Kohler, and it was really nice. The installation was very professional as well. They finished in a day, and I love my new shower. It's a good thing to get. My water bill is lower, and it saves on energy.

I called multiple companies and Pacific Bath was the most professional and timely in getting back to me. The representative who came to sell the product did a great job explaining everything and brought samples and showed me the various materials. He went over everything with me. We told him we were on a budget and he went out of his way to work with us to do that budget. When the technicians came to install, they did a great job as far as they wore masks and introduced themselves. They were very professional. There were a few glitches. They ran into some problems in the bathrooms through no fault of their own. I did call the supervisor regarding my concern about that and he responded quickly with a solution that satisfied me and also worked evidently with them to get the problem resolved. Then they followed up with me afterward. So from start to finish, Pacific Bath did a really good job.