Kohler LuxStone Walk-in Showers Reviews
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About Kohler LuxStone Walk-in Showers
Kohler LuxStone Showers offers low-threshold walk-in showers with multiple accessibility features. The company runs monthly discounts and offers financing with credit approval. Pricing is available through a free in-home estimate, and the quoted price, including installation and labor, is locked in for 90 days. Kohler also includes a limited lifetime warranty that covers defects in materials and workmanship.
- Multiple safety, storage and luxury features
- Limited lifetime warranty
- Grout-free finish for easy cleaning
- Financing available
- 90-day price lock
- Some complaints of slick flooring
- Prices not listed online
What are Kohler LuxStone Showers?
Kohler LuxStone offers walk-in showers with a three-inch threshold. Showers from Kohler LuxStone are made from crushed stone and other organic materials for a grout-free finish. The company sets itself apart by offering a wide selection of features for safety and comfort, including shelving, grab bars, foot rests, folding seats and a digital control panel that can be controlled through an app.
Kohler LuxStone Showers features
Kohler LuxStone Showers have a wide range of features to choose from.
- Glass shower doors: Frameless sliding, pivot or barn-style doors available, with clear or frosted glass and water-repellent treatment on select models
- Shower base: Three sizes and colors to choose from, with left, right and center drains available
- Shower walls: Ten shower wall choices with different colors and textures to choose from
- Showerheads and hand-held showers: Adjustable and available in a variety of styles and finishes
- KOHLER Digital Shower Systems: A digital control that lets you operate up to two showerheads at a time, control the temperature and warm up or power down your shower from an app
- Stability features: Foot rests for shaving and grab bars in multiple chrome finishes
Shower storage
Here are some storage features you can add to help you organize your toiletries and make your shower more functional:
- Moveable shelves: Built-in and moveable shelves in multiple sizes that match shower walls
- Towel bar: Sixteen-inch bars in multiple finishes
- Shower hooks: Wall-mounted hooks for towels, loofahs or other accessories
- Shower seating: Folding and movable models available
Kohler walk-in shower installation
Kohler designed its line of walk-in showers for easy installation. For most homes with an existing bathtub, a Kohler walk-in shower can be installed in as little as one day. You’ll need to purchase your shower through and have it installed by a Kohler Authorized Dealer to be eligible for the lifetime limited warranty.
How much does a Kohler walk-in shower cost?
Kohler LuxStone Showers doesn’t disclose its pricing; costs vary based on the shower’s design and your preferences. To give you an idea of what to expect when shopping for a walk-in shower, most buyers spend anywhere between $4,000 and $16,000, including labor and installation. Luxury models can cost upwards of $20,000.
Kohler LuxStone offers free in-home estimates that include installation, removal of your existing shower or tub and any add-on features you choose. The quoted price is locked in for 90 days. The company offers monthly discounts and — depending on your credit history and eligibility — financing.
Kohler LuxStone walk-in shower FAQ
Is it hard to clean a Kohler walk-in shower?
No, with no grout lines, it’s fairly simple to clean a Kohler LuxStone walk-in shower. Kohler recommends using a nonabrasive multipurpose cleaner and a soft cloth.
What type of warranty does Kohler offer for walk-in showers?
Kohler offers a lifetime limited warranty on its walk-in showers. This warranty covers manufacturing defects and workmanship for as long as you own your home.
Do Kohler walk-in showers require a bathroom remodel?
Not usually. Kohler LuxStone showers are designed to fit within the confines of a traditional shower and bath combination. If your home doesn’t already have a standard opening for a bathtub, a more complex installation process may be necessary.
What are Kohler LuxStone walk-in showers made of?
Kohler LuxStone walk-in showers are made of crushed stone and other natural materials. Shower walls come in a variety of colors, textures and patterns.
Are Kohler walk-in showers worth it?
Yes, ConsumerAffairs reviewers who buy Kohler LuxStone Walk-In Showers report mostly positive experiences overall, with many praising the helpful and professional sales reps, efficient installation teams and high-quality products.
While some experienced delays in getting the project started or receiving all the necessary parts, the majority of customers said they were happy with the final results. Reviewers described the showers as spacious, easy to clean and well-designed.
Some minor issues were reported, such as slippery surfaces or missing parts, but customers also reported that Kohler addressed these concerns promptly. Overall, customers were satisfied with their Kohler shower installations and would recommend the company to others.
Kohler LuxStone Walk-in Showers Reviews
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Reviewed Jan. 17, 2026
Wanted to put a shower in ASAP to improve accessibility. Like the look of the shower. The shower surround functions well. Base can be slippery with oil based skin & hair care. Appreciate the built-in storage. There is a disconnect b/t sales and installation since once the walls were open what we wanted would not work. The set up was designed in an esthetic fashion over function (no no since I was VERY clear about function). No follow up to see if there were any improvements I would suggest for other customers. Space is tight & this was crucial. It was being placed in the space of an existing tub & this was far too tight & I would not recommend in this setting. If it was at least 36" wide would be better.
Wanted the shower head wand to be manageable if sitting- it is not. Major flaw. Glass doors - I actually hate them - too much work to clean & keep looking nice - takes at least an hour to clean - in spite of squeegee every time we shower. I would prefer a shower curtain option. If it could be retrofitted I would totally upgrade. The Kohler cleaner has been used & is not good. Best cleaner is the Norwex microfiber.
Installation: generally good - there were some hiccups like initially forgot to install the locker, then locker did not fit etc. Toilet bidet seat - disappointing. No one talked about the dimming & flicker with LED lights if it is not on its own circuit. I am telling you - get a dedicated circuit. We have tried changing the bulbs, outlet, light fixture, switches ... it needs a dedicated circuit ... period. I feel the electrician used by Kohler blew it off. Have traveled to Japan & this bidet does not function nearly as well as the ToTo & you want a dryer. Angles are off and a bit sharp. It is an overall ... meh ... would not get this product again.
We are sorry to hear that you are not happy with your LuxStone Shower and bidet installation. We would love to see what issues we could help resolve for you so that you can start enjoying your new products. Would you mind sending us a direct message with your phone number and email address so that we can have our team reach out to you directly. We are also going to forward this review over to our team so that they can look into these items.
Reviewed Jan. 4, 2026
Looks great, unfortunately looks do not reflect quality of workmanship. My disabled husband was hurt when a grab bar gave way and he slipped, hitting his head. The shower was installed 10/10/24, the repair for the bar was completed 6/10/25; approximately 8 months apart. Per work order “No tread lock on set screws, installed new set screws with thread lock”. The installer stated this should never have happened. All we received was a “sorry”, no real concern. Keep in mind I will be 79 in a few days and my husband is 75. Today, 1/4/26 the other grab bar is loose. When will Kohler take some responsibility?
Hi MaryAnne,
We are SO very sorry to hear this happened to you and your husband. We will be forwarding this review over to our team so that someone can help you and get this resolved immediately. We truly apologize for all that has happened and are sorry for the delay in getting that grab bar fixed.
Thank you,The KOHLER Team
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Reviewed Dec. 10, 2025
I had a great experience with Bryan ** a Kohler bathroom sales representative. He was very polite, attentive, knowledgeable, informative of the family business and the products being sold. He made my decision to proceed with Kohler, to install my new shower, very easy. With the help of Chris, the regional manager, the price worked out within my budget. Awesome customer service, can’t wait to see the results.
That's amazing to hear Demetria. We are so happy to know that you had such a pleasant experience with our team, we are glad that they made this process so easy for you. Thank you for choosing KOHLER LuxStone for you shower upgrade. We hope to have the chance to work with you again in the future.
Reviewed Sept. 24, 2025
Problems with my walk in shower after 1 year and costing 15,000. They do NOT call back when you call there. Very bad customer service!! They came once to fix the water flow problem and also the grab bar cap keeps coming off. Within a month or so the grab bar cap fell off again. I keep calling there to try to get them to come back but they never answer the phone nor do they return my many call to them
Reviewed Sept. 5, 2025
🌟 Consumer Affairs Review – Alenco Home Improvement Bath Remodeling & Kohler LuxStone Shower. If I could give more than 5 stars, I surely would. This company nailed it—from the very first consultation to the final polish on my brand-new Kohler LuxStone™ shower system. I’ve seen plenty of remodeling jobs in my lifetime, but this is in a class all its own. The installation team was flawless—on time, professional, precise, and so clean that my home looked better after they left than before they arrived. They worked with the efficiency of a surgical team, but with the friendliness and care of family. Their attention to detail is unmatched in the industry.
What truly sets Alenco apart is their follow-up and customer-first commitment. They didn’t just disappear after installation. They checked back, ensured every single detail was perfect, and made sure I was 100% satisfied. That kind of service is almost unheard of today, and it speaks volumes about their values and professionalism.
And let’s talk about the product itself: Kohler LuxStone. I’ll be plain—this might be the best home innovation ever invented. Here’s why:• Durability: The engineered stone/resin composite feels like it could last a lifetime (and it will). No chips, no cracks, no worries.
• Grout-Free & Mold-Resistant: No grout lines, no scrubbing mildew, no frustration—ever. It stays clean with the swipe of a cloth.
• Effortless Cleaning: One quick wipe, and it shines like new. No tile joints, no soap scum headaches.
• Rapid Installation: Custom-cut panels meant my whole shower was remodeled in what felt like the blink of an eye.
• Design Options: The range of finishes, textures, and accessories made it easy to design a bathroom that feels like a spa retreat.
• Safety & Accessibility: Low thresholds, slip-resistant base, and the option for grab bars or seating—everything has been thought of.
• Warranty Protection: A Limited Lifetime Warranty gives peace of mind that this investment is covered for years to come.
The bottom line? LuxStone elevates showering into an entirely new experience. It combines beauty, practicality, and durability in a way that simply outperforms tile, fiberglass, or anything else on the market. As someone who values craftsmanship, longevity, and true customer care, I can honestly say: Alenco and Kohler LuxStone represent the gold standard of home improvement. If you’re even considering a shower remodel, stop researching—you’ve already found the best.
We appreciate your review of the entirety of your installation experience David, as well highlighting all of the ways the LuxStone Shower shines! It means a lot to us that we were able to make such a strong impression on you and give you the perfect installation experience. We hope you are still enjoying your LuxStone Shower and keep doing so for days to come. Thank you for choosing KOHLER LuxStone for your shower upgrade, it was an absolute pleasure working with you.
Reviewed Oct. 31, 2024
I recently installed a Kohler walk-in shower, and initially, I chose Kohler after browsing online, thinking it would make bathing easier for my son. However, it didn't work out, so I switched to a walk-in shower instead of a walk-in tub. The shower is nicer and easier for him to access, although he still doesn't use it as much as expected. I like using it, though.
The installation process was satisfactory. The crew that came over was cool, and it took them a day and a half to complete both the walk-in tub and the shower installations. The quality of their work was good, and the new bathroom area is a lot nicer than before. The shower has made it more convenient for me to take care of my son and helps in getting him in the bath. Overall, I'm satisfied with the purchase.
Thank you for your review Debra! We're thrilled to hear that the LuxStone Shower is making bathing easier for your son, even if he's not using it as much as expected just yet. It's great that you're enjoying the shower as well, and that the installation process went smoothly. We're glad that we could help improve the accessibility and comfort of your bathroom. Thank you for choosing KOHLER Services! We hope to be able to serve you again in the future.
Reviewed Oct. 31, 2024
We chose a Kohler walk-in shower as their walk-in tub was too expensive for us, but we love our shower. The installation process went smoothly without any problems. Initially, three people came out for the teardown, and we managed some drywall work ourselves. One person completed the installation afterward.
The quality of the work was excellent. My husband loves the new bathroom area, especially now that it includes a grab bar for added safety. We would definitely recommend Kohler to our family and friends if they need any bathroom installations. The new shower has greatly impacted our lives.
Thank you so much for your wonderful review! We're thrilled to hear how much you and your husband are enjoying the comfort and safety of your new Kohler LuxStone Shower and that the installation process went smoothly. Your recommendation means the world to us, and we’re glad our product has made such a positive impact on your lives! Thank you for welcoming KOHLER Services into your home, it was a pleasure.
Reviewed Oct. 21, 2024
I recently had a Kohler walk-in shower installed, and the process was generally very smooth. I initially came across Kohler while researching online. A Kohler sales representative visited my home, and I found him to be very informative and helpful. Although I initially considered Jacuzzi, I decided on Kohler because of the representative's compelling presentation.
Unfortunately, due to an unforeseen medical situation requiring open heart surgery, the process was delayed. However, the sales rep was very understanding and allowed me to postpone payment until financial assistance from the VA was confirmed. Once everything was set in place, the installation crew effectively managed the job, completing it in two days despite an initial hiccup due to a broken component during delivery.
The seat and the long hose are particularly beneficial, as both my wife and I are disabled. The easy-to-use switch on the hose is a thoughtful addition. We chose a white design to complement our bathroom's aesthetics, and I am very satisfied with the product. It has significantly improved our daily routine, particularly for my wife, who is in a wheelchair, as it eases her ability to shower.
Thank you so much for sharing your experience with your new KOHLER Walk-In Shower! We’re thrilled to hear that our sales representative was able to provide the support and understanding you needed during such a challenging time, and we are so happy to know that you are doing better. It’s wonderful to know that the installation and features of the shower are enhancing your daily routine, especially for your wife. We truly appreciate your trust in us and wish you both comfort and joy in your new shower! We hope to be able to serve you again in the future.
Reviewed Oct. 21, 2024
Our initial sales visit was very positive, and the installation was handled professionally. The installation took around six hours, and the quality of the work was good. The walk-in shower operates fine, and I particularly appreciate the convenience of being able to walk right into it. Overall, my husband and I are pleased with our Kohler walk-in shower. It has made life easier for us.
Thank you so much for your wonderful review Marianne! We're thrilled to hear that both the sales visit and installation went smoothly, and that you're enjoying the convenience of your new KOHLER Walk-In Shower. Your satisfaction means the world to us, and we’re grateful for the opportunity to make life easier for you and your husband! Thank you for choosing KOHLER Services.
Reviewed Oct. 19, 2024
I chose Kohler Walk-In Bath because I knew they were a reputable brand. The sales guy was very professional. It a professional, timely, and very good experience. They even came to my home for a presentation and provided a clear timeline for the installation, which they adhered to perfectly.
The installation went very smoothly and was completed in just one day. I had a new walk-in shower installed and though I'm not totally familiar with all the terms, I can say we're really happy with everything. We only had to wait overnight for everything to set before use.
If a friend were to ask me about my experience, I’d tell them it was a very good experience with a very good company, and everything works well. My experience met my expectations and was even life-changing.
Thank you for your review Catherine! We appreciate your familiarity with our brand. We're ecstatic to hear that installation went so well and that we changed your life. It's great to know that you love your new Walk-In Shower. We appreciate the recommendation as well. Enjoy your upgraded bathroom! Thank you for trusting KOHLER with this project and we hope to have the chance to serve you again in the future!
Kohler LuxStone Walk-in Showers Company Information
- Company Name:
- KOHLER LuxStone Showers
- Company Type:
- Private
- Year Founded:
- 1883
- Address:
- 444 Highland Drive
- City:
- Kohler
- State/Province:
- WI
- Postal Code:
- 53044
- Country:
- United States
- Website:
- www.kohlershowers.com