KitchenAid Stoves & Ovens Reviews

Worse guarantee. They said since I purchased a range at a discounted price this voided their guarantee. The range was new in a box and the deficiencies were noticed afterward. There was not a tag that said “damaged” on the box or the receipt.

BUYER BEWARE!!! Horrible experience with a high end range. Knobs came apart after 2 years of course warranty is out they try to sell you a 1 year warranty at 500$ for 12 months... no thank you. Not normal that the knobs come apart and cut open my fingers. They finally admitted it was abnormal and replaced the range. Less than 2 years after receiving the new one the control panel stops working making it hazardous for fire as if you happen to touch it it will turn on the oven and you won't be aware of it and that could cause a fire. I called them and they refused to admit this was not normal and tried to sell me a warranty... Basically they are aware their products are mediocre and want to make money off of their trusting consumers

We purchased KitchenAid’s Fixed Price Repair service for our range on June 23, 2025 expecting reliable service and a 90-day repair guarantee. Instead, we’ve endured over six weeks of delays, miscommunication, and poor-quality service, and the issue is still not resolved. KitchenAid assigned the repair to Via Appliance Repair, their so-called “authorized vendor.” The first technician misdiagnosed the problem and ordered the wrong parts. When a second technician finally showed up weeks later, he admitted the first was an “idiot” who “does this all the time.” He ordered new parts—but it still took nearly a full month just to make that correction.

Bought the double stove because I use the small one more often. I also got the induction cooktop because I read good reviews about the efficiency. However that the burner turned off when the pan was moved was inconvenient because pushing the burner controls to restart the burner could cause burns if the burner next to it was on. The racks for the second oven were awkward and difficult to use causing spilled burned food.

We bought a brand new KitchenAid convection oven stove Home Depot Friday May 14th 2025. It was delivered May 16th that afternoon around 12:00. By that evening we turn on the oven to burn off the newness. The smoke was so obsessive till it became very concerning. We turn everything off on this brand new store and call home Depot to get a replacement. Whirlpool company owns KitchenAid and Maytag. This company informed me that the only thing that they could do is give me a repair order to fix my brand new appliance which have not used. It was within the 48 hours of delivery that I call to be exact 5 hours after it was delivered this problem came to pass. The customer service representative for home Depot was very polite and accurate in processing my request.

I bought a KitchenAid Induction model KSIS730PSSO. I have had similar model on a previous condo in 2014 and then another one in 2021. I have never had any complains and problems, worked perfectly fast and quiet. This model KSIS730PSSO however it takes 22 minutes to bring the temperature to 410F baking program and when I have two elements on high it makes a buzzing noise and vibrates. After couple of visits from reputable service company they said there is nothing wrong with the range and that this how this models works. I am disappointed. I would like to return it but since they found that there is nothing wrong by manufacture standards I can’t return it. Based on this I would not recommend this product.

16 months since install, only used oven for 6 months (so not used for a full year). Control panel malfunction on Christmas Day. Repairman out (independent) and we need new control panel - total repair cost over $700. Paid $2100 for range. Whirlpool/KitchenAid of absolute NO HELP to date. Still on hold with their service dept (4th time trying). Update: They picked up, she was programed to say can't do anything without extended warranty, she said it is entire company policy. So to wrap up, I have to spend $700 plus (30% of what I paid 16 months ago) to repair product that they do not stand behind. FYI...If I had extended warranty, I have to use their serviceman who is currently booked for at least 2 weeks. That's a lot of carryout food expense also. I can no longer recommend this corporation to clients and friends. Instead, they will get advice to avoid their non-backed products.

I have had my range for 2 1/2 yrs. Within 18 months, the plastic inside three of my knobs broke. Why would any part of that be plastic?!? So, I'm missing knobs, it looks awful and I won't be recommending this range to anyone!

TERRIBLE… TERRIBLE… TERRIBLE LARGE APPLIANCES! Mixer is top of the line but all other appliances are crap! Highly encourage NOT to buy Kitchenaid large appliances. Can’t get anyone to service under warranty. They only have a few “Authorized Techinicians”. I have to wait 2 weeks just for them to diagnose what the problem is and then if I need a part or new oven it will take another 2 weeks. My unit has been serviced 4 times in less than 2 years!! DO NOT BUY KITCHEN AID LARGE APPLIANCES…. GO WITH GE!!

First strike: The stove top is hard to clean. Secondly, the oven takes a long time to heat up, maybe 20-25 min. for 400•. Third strike: the self-clean refers to that cute little housewife who loves to scrape and bail the 1 3/4 c water with a sponge to clean the oven bottom after the 40 min AquaLift 40 min cycle. Sorry, just can’t find the love.