KitchenAid Stoves & Ovens Reviews

After trying to figure out how to control the burners on a KitchenAid flat top range/oven I gave up and called their customer support. It was still under the 12 month manufacturers warranty. The burner I had problems with has 6 control positions from low to high. The three lower settings were all way too cool and all had the same temperature. The 4th - 6th positions had increasingly good heat.

Do not buy this 30 convection oven. Bought as a Christmas gift to myself. First time to use the oven today. Smoking and thought the house was going to catch fire. Pulled out and unplugged. An absolute joke. Might as well set 900.00 on fire. I'll never feel safe with this in my home. Waiting to hear back from Whirlpool.

A KitchenAid 36" professional range came with our new condo that we purchased in 2013. It's dual fuel. Quite frankly, although it looks great, this range has been a real pain almost since new. We did purchase an extended warranty that helped with a few of the problems, but the price extending the warranty past five years was exorbitant so we passed on it. Here are a few of the problems we encountered.

Horrible customer service. Horrible. All I needed was the part number for a defective bottom vent part. I HOUR and 42 MINUTES ON HOLD. SHE COULDN'T BE BOTHERED TO LOOK IT UP. TRANSFERRED ME TO A DEAD NUMBER THAT RANG A FAST BUSY SIGNAL!!! Love the oven but hope and pray I never have a reason again to call Kitchenaid.

We purchased a KitchenAid slide in range. The Aqua lift system does not clean the oven well. Oven cleaner may not be used on this range. The interior glass on the door is very difficult to clean. As suggested, vinegar and baking soda paste does not loosen the baked on grease. The stove top finish has dulled near the large burner. Not happy with this range at all.

Bought a double oven electric stove. I hate it! Since I’ve had it, service has been here three times because both ovens do not register the correct temperature ever. They keep telling me there is nothing wrong and that my inside oven thermometer is incorrect. All four of them that I have. I cannot cook anything correctly. The temperature is 45° off. I have ruined almost everything I’ve cooked because of the wrong temperature. The glass doors are small enough that I cannot see anything that I’m cooking. I wish I never bought a double oven. I’m 70 so I’m never going to have another Stove. I would trade it in a minute for a single oven stove that cooks correctly. I was told I could cook a full-size turkey in it, I cannot.

Purchased a Kitchen Aid gas slide in range in February 2024. The control panel and board has been replaced three times. The control panel is poorly placed. A spill can short the panel. The tech told me today that you have to be very careful cleaning the panel as moisture will short the panel as well. Thankfully, I purchased the extended warranty. Otherwise, this repair would have cost me $900. The tech also told me they have expressed their concerns directly to Kitchen Aid and their product engineers don't want to hear about it.

Worse guarantee. They said since I purchased a range at a discounted price this voided their guarantee. The range was new in a box and the deficiencies were noticed afterward. There was not a tag that said “damaged” on the box or the receipt.

BUYER BEWARE!!! Horrible experience with a high end range. Knobs came apart after 2 years of course warranty is out they try to sell you a 1 year warranty at 500$ for 12 months... no thank you. Not normal that the knobs come apart and cut open my fingers. They finally admitted it was abnormal and replaced the range. Less than 2 years after receiving the new one the control panel stops working making it hazardous for fire as if you happen to touch it it will turn on the oven and you won't be aware of it and that could cause a fire. I called them and they refused to admit this was not normal and tried to sell me a warranty... Basically they are aware their products are mediocre and want to make money off of their trusting consumers

We purchased KitchenAid’s Fixed Price Repair service for our range on June 23, 2025 expecting reliable service and a 90-day repair guarantee. Instead, we’ve endured over six weeks of delays, miscommunication, and poor-quality service, and the issue is still not resolved. KitchenAid assigned the repair to Via Appliance Repair, their so-called “authorized vendor.” The first technician misdiagnosed the problem and ordered the wrong parts. When a second technician finally showed up weeks later, he admitted the first was an “idiot” who “does this all the time.” He ordered new parts—but it still took nearly a full month just to make that correction.