Keller Williams Reviews

I don't even remember how I found Zach ** with Keller Williams. I know that we had found 2 perfect homes he completely failed to get me in. Then he finds a home, that someone from his part of town was trying to sell (not sure if it was just a coincidence). It was the total opposite of anything I wanted, but he got it for me for less than the appraisal. He had me convinced it would sell with a little work. I have been trapped in this nightmare area now for 2 years. KW doesn't care about you.

Dominick **, real estate representative of THE RUIZ GROUP/KW Bay Area Estates, was hired by me on behalf of 72SOLD on May 31,2023. After a brief one/one meeting I decided to go ahead with this realtor to represent me with the sale of my condo. From a smooth and initial respectful relationship turns out to be the worst nightmare scenario sale. After more or less 20 visits from potential buyers in a 5 months period, no concrete offers. Weeks later as I had 2 buyers in the same week showing a high interest in my property. I decided to contact Dominick for a follow up visit as I didn't have any feedback. To my big surprise when in a phone call conversation on a Thursday I was told by Dominick **" ..I WILL FOLLOW UP NEXT WEEK..." RED FLAG!!!!

Avoid Fabiola ** at Forza Real Estate – Untrustworthy and Biased Realtor. Working with Fabiola ** from Forza Real Estate was a nightmare from start to finish. She never had our best interests in mind and constantly pressured us to buy a Highland Home simply because her husband works there. It was obvious her priority was making extra money for her family, not helping us find the right home. When we raised concerns or asked questions during the buying process, Fabiola made us feel like we were being unreasonable. She never supported us and sided with the builder every single time, prioritizing her relationship with them over us as her clients. We had to negotiate everything ourselves—she was no help at all.

I never signed a lease. I viewed an apartment and requested pest control service the unit. The realtor Anthony ** wanted to meet at a different location to receive the security deposit so I was not able to inspect the unit again before giving him the security deposit believing pest control was done in good faith as he promised. I met the realtor at the unit to sign the lease and found a live Roach. He told me he would send pest control and a cleaning team to take care of it. I asked for the work order or photos to show that pest control came. He refused. I requested my deposit back and he denied me.

Luis ** was my realtor. Everything about the process was a headache. This firm is unprofessional. When my inexperienced realtor did not have answers to my questions, I asked him to connect me with someone who does. I was told "Ken is busy". I'm a paying client, and the callousness of the whole exchange was deeply upsetting. The value add of having a realtor is negligible. My realtor tried to talk me out of putting conditions. This is a rotten industry and this firm is a prime example of why realty should be strictly regulated.

I recently worked with Earla ** as my seller's agent and she uses her lazy, unambitious daughter as my buyer's agent. First of all I find this type of nepotism unethical! Secondly she thought we would be a good match because our sexual identity matched which is archaic thinking, stereotyping, and simply insulting! Earla is sneaky and underhanded. My complaint was I wasn’t getting any showings so she removed the blueprint of my home from my listing w the room measurements behind my back which increased my showings but wasted my time when people would show up and turn around and leave because the room were too small for their taste. She begrudgingly put it back on the listing at my request. I work from home so all of the worthless showings were truly a waste of time.

My realtor was horrible. He lost the first buyer conveniently to have the second buyer make an order 45,000 cheaper. I find out later on he is his partner. The contract was signed 4/10 with no closing in site. I was tricked into thinking I needed to leave my house immediately in order to sell it at a good price meanwhile I could have been still living there for over a month. I am not in an apartment I hate. They are no dream team and ruin people's lives. Every day for a month, I get the same update it will close tomorrow.

Highly unprofessional & rude! Service & communication from exec director Jessica is appalling & completely psychotic! She made numerous false accusations. Completely shameful! Even our property management had received numerous negative reviews about them - Stay away!

I was wrong to trust my KW Realtor. I purchased a house that I thought had a few minor repairs needing to be done which I could have hired a handyman to take care of. I asked my realtor and took her advice on the independent inspector, and specifically asked if there were any serious problems. I was told "No, it's a good house". Come to find out the house was infested with termites on a clean termite report. Major damage. My Realtor's response "that's what insurance is for". Well homeowner's insurance doesn't cover termite damage. I've had to hire an attorney as the termite guy (Hooke Termite) just kept lying, now I'm in a battle with his insurance company, I'm out a lot of money with no help from my Agent except that she's "sorry, she didn't know"... what's the point in having a realtor. I would never have paid top dollar for this house when it was infested with termites. I've attached pictures of major damage of the rim joist.

My husband and I were ready for our first home. A friend of ours recommended KW. In the beginning they were great. After a while, our text messages would go unanswered for a couple of days. We had to reach out several times before we would get a response. Then, they just stopped completely. We called the main office to see what was going on and we were given a bunch of lies. They told us our agent left for personal issues. We were given another agent and same thing happened. We were told they left the job. I did some research and found out that wasn’t the case. After working with KW for a little more than a year, it’s pretty sad they had to lie to us. We still don’t know the reason behind this, but the two agents we were working with are definitely still part of the KW Staff. Please beware.

I am writing this review of a Keller Williams agent from New Hyde Park Long Island who promised to handle my transaction from A to Z. It is now 18 months after the closing of the transaction and I am still receiving threatening bills and collections from a property tax reduction company who has no basis for these claims as the house was sold long before any tax benefit reduction was realized. The new buyer would get this benefit. But despite getting 18 months of harassment from the tax reduction company, this real estate agent and the lawyer he recommended have done nothing to help end this harassment. A simple letter or form would end this problem but my agent does nothing about it and lets the harassment continue for 18 months. Anyone would be crazy to work with people like this and from this office.

Our experience with KW was fantastic! Our agents, (Andrew and Shiona) are wonderful! They had our best interest and desires up front. They are like family now! Highly recommended! They have our trust!

Annerys ** one of the realtors at one of the Keller Williams locations in the Bronx. Uneducated, irresponsible, and discriminating. This agent took a few application fees from me and was never available for any showings, after several calls and text that she never answer I decided to bring this to the public’s attention so they don’t conduct business with this women. Her customer service is poor and discriminates clients who do not comply with her fraudulent realtor fees. She’s definitely the worst agent I ever met and shouldn’t be conducting business with clients looking to rent or buy. She’s definitely a waste of time and money.

Keller Williams of Huntsville, Alabama. Dishonest, unprofessional thieves and lack integrity. Keller Williams Realty, Huntsville Alabama. Be careful of illegal activities from ROBERT ** and KELSEY ZWACK **. Using the VA loan, I made an offer on 611 O'Fallon Rd NW, Huntsville, AL 35811. The listing states: "NEW Floors, NEW Roof, NEW AMAZING SPA Bathrooms, NEW Paint, NEW Kitchen, NEW Windows! Crisp clean lines and modern design accentuate the bright a large rooms. The two stunning bathroom remodels are complete with new vanities and incredible tile." $1,000 earnest money. Paid $400 for the home inspection. Many issues. Full home inspection report. Especially the foundation and roof. The inspector said the roof is at least 20 years old. Tons of other issues with the house. The VA won't even approve the house because of the roof. The property should have been listed "as is".

Never in good conscience be able to do business with this kind of people. This company sells property that has been illegally occupied and is internationally illegal. This company is just horrible human being that only cares about money. Greed.

Our realtor and her broker assured us a deal was dead and we could accept a different offer. They were not right and we were threatened with a lawsuit. It turned into a legal nightmare and they did nothing to help.

We were moving from out of state. The realtor we used was helping us look at a DR Horton home built in Bartlesville Oklahoma. We personally did not come and look at the home and depended on her to put our best interest at hand. This realtor didn’t even try to show us other homes. And when we asked about them, she said oh no, that would be worse or we even questioned buying a four-bedroom, and she insisted at the home we were first looking at would be the better option. I will tell you when we walked in the door after we drove three days to finally make it to our new home. The entryway interior wall was bowed… Talk about disappointment! To say the least… There are so many things that are wrong with this home. It’s a new built home with many issues. Do not buy a DR Horton home and do not use Keller Williams Realty to purchase a home.

The Keller Williams Agent responded to me the following day and clarified the procedure that will correctly solve our issue. I believe she will follow through. So I retract my previous message statement.

My wife and I had a dream of downsizing from our house in Cleveland into a condo but were not sure how or when to get started. Popi made our dream a reality. Client Focus, Integrity, and Respect are just a few words that describe Popi and how she went about her business while working with us. There was not one moment that we felt like we couldn’t call, text, or reach out to Popi in some manner even in the case when we asked a question we had asked several times before, she would answer it and take the time to go over anything else we needed as if it were the first time as well as explaining every step along the way which really put us at ease. To say Popi was always available is an understatement.

The agent wanted to extort extra commission from our agent during a recent offer he was making. My agent offered to give it to his buyer and of course it was declined. I have never come across this opportunistic practice and it was definitely not in the best interests of his client.

After 3 months of delays, extensions, Realtor excuses, not qualifying buyer, I was told closing was going happen, buyer was declined and realtor had no backup offers, did not care, I lost my dream home to retire in, I was going to buy with money from sale of my current home.

I would not recommend Keller Williams Realty to anyone. I recently listed my home with one of the agents. I was displeased with her performance so I asked her broker to assist in correcting the problem. Her broker refused to get involved. The agent I had had not been taught what it takes to be a successful realtor, nor had she learned to fight for her client when it came to negotiations when the potential buyer was trying to lowball the offer due to the buyer and the home inspector colluding together purchase my home well below market value. The home inspector to nitpick our home to death, we ended up with a 79 page inspection of untruths! My agent could not see what was obvious, I did some research and the buyer goes by three different names or the spelling is different but it's the same people. Be careful. There are scammers out there and even though you have a agent they won't protect you, they resign and leave you hanging!

There were damages when moving in and notes taken. During the year another realtor took over and when moving out, we were blamed for the damages from the previous tenant. No discussion, no return phone calls, KW would not even discuss this any further even though we have photos of the damages when we moved in.

I began renting two years ago in a "newly" refurbished home in Tulsa, OK. After being there only three months the sewage lines began to flood the laundry room, then flooded the toilets, sinks, and even the bathtub. Apparently they knew about the issue but didn't think it would be a problem this quickly. There was literal feces in my sinks and bathtub. I asked Keller Williams to put us in a different place while they figured out the plumbing but they refused to find a place that could also take my 2 dogs with me. They would not even get me a portapotty while I waited, I had no plumbing and no water for almost a month. They also ripped up my entire backyard and fence so my dogs could no longer go back there. I am now finally moving out and they have decided to keep my entire deposit AND make me pay extra for the most ridiculous "damages" I have ever seen. All in all please do not use them, they will take all your money and make your life hell. STAY AWAY.

To make a long story, our deal didn’t go through. A big disagreement occurred due to issues I’m dealing with beyond my control. Weesie ** behaved in a very disrespectful, condescending and ugly manner. Her tone, her choice of words to me as an 80 suffering a lot was totally uncalled for. I find that their dealings with someone of my age are insensitive, and felt pretty much taken advantage of. I was sent all papers via email with very little explanation.

I worked with Dawid ** to find a home to purchase. He was always available and made me feel like I was a priority. He listened to what I was looking for and narrowed it down to several viable options. Within a couple of weeks we found the right place. He was helpful from start to beyond finish as he came over after closing to help with some issues we were having. He left us with a giant basket of useful move-in items and tools that really did make the moving process a whole lot easier. I can’t emphasize enough how much I recommend Dawid.

Hi. I'd like to know if it's a common practice of KW to keep collecting application fees for weeks while the applicant has a credit score above 800, excellent rent history, own a home, and get a 6 figures income. I applied 2 weeks ago and the agent already gave me 2 dates to get an answer about who the owner will choose, and today I was told they're still collecting applications $$$$. It gotta be a joke.

We are being retaliated against due to making a complaint regarding our AC unit going out for the 3rd time in a year in AZ. Their rental company AZ Performance Realty sent out a vendor to our home to diagnose the issue the vendor was so disrespectful therefore, asked to leave our property. Afterwards, the technician made false allegations and this is the reason the company is using to bring our lease to dismissal 8 days after the complaint was made.

Firstly, agent ** of Keller Williams preferred in Coweta, Oklahoma, attempted to dismiss my worth as a home purchaser due to disability of myself and my husband. Secondly, he discouraged me from having any home inspections done on the property under contract with Myself and sellers. He instructed sellers to be present at the home during all home inspections to divert attention from possible problems. At that point, he directly lied to me regarding the property. Then, he completely fell off the grid for any contact from Myself, though evidently had no problem being contacted by closing companies and financial institution.

What should have been a very easy, quick cash closing turned into a nightmare with a closing a month after the original date. Agent failed to disclose major pertinent facts that were in his possession. Failure of unresponsive agent to carry requests for information to sellers resulted in both us and sellers being out money unnecessarily. Part of these messages involved paragraph in contract that pertained with what conveyed with property. After listing agents refusal to remind sellers, they carried off drapes and window coverings and stripped special wiring from the house. Although the listing agent had the combination to the code on the front door key, he would not furnish it to the buyers (agent) until after closing (his commission). He never furnished the code.

Terrible experience. They didn't honor my decision to cancel the contract that I was coerced into signing. Instead, a lien was put on my home, and we were left with no place to go. They destroyed and demolished personal property. They should be held accountable for what they did to us. The agent with Keller Williams, before he even had the title to my home, resold it to another real estate agent. I was told that if I didn't sign over the title, he was going to sue me.