Keller Williams Reviews

Not once did she even try and contact my buyer's agent Gabriela. Excluded her commission, and left me completely unrepresented. I was blindsided with a sudden termination. No warning. No opportunity to cure despite The title company (Chicago Title), preferred by Kelly and her husband (the seller), delayed confirming receipt of the wire for almost 2 hours, citing a bogus "$50 discrepancy." which was Option Fee that is always sent in at same time of Earnest Money.

Meanwhile, the buyer I assigned the deal to was somehow told by Kelly or her husband the seller that they were cancelling due to default on Earnest Money before I or title were even informed. All this was within minutes of each other. The New Western buyer even verbally confirmed the other New Western Agent whom I was in contact with the night prior about Earnest Money was gathering information to deal poach. Well come to find out, the very next morning Kelly and her husband (the seller) were contacted by that very same New Western Agent with a higher better deal, because he knew exactly what price I was under contract, as I had assigned this deal to his colleague the night before.

All licensed New Western agents have access to internal systems including the price the Assignor had under contract with underlying executed agreement with seller. Including my earnest money window, inspection period window, and closing date. Oh the irony. That New Western Agent then allegedly reach out to Kelly and her husband (the seller) on the morning of August 20th informing them of my apparent "lapse" in earnest money deadline.

Kelly then continued to gaslight me on technicalities. If this were really about a technicality, she would have terminated the agreement on Monday, August 18th at 5PM. My $30,000 Commission on this deal was clearly the problem. It's not my problem Kelly and her husband (the seller) let it go at $105,000 while also still volunteering to cover closing costs, but only if it specifically was "Chicago Title." It is now clear Kelly's very own title company leaked my Assignment Fee within minutes of them finding out. This is not only illegal, this is dangerous to the public with how far depths they were willing to defend their lies and deception.

Later, Kelly tried to justify it by saying she “assumed I was canceling” because I asked about soil or HOA questions. That’s gaslighting, plain and simple. This wasn't miscommunication. It was intentional sabotage. I performed in good faith. They didn’t. I’ve filed complaints with TREC, the Texas Attorney General, and the BBB, and will continue escalating this. This deal involved at least 4–5 licensed agents, a shady title company, and clear financial motive once my assignment fee was leaked. It wasn’t sloppy, it was calculated. And now they’re caught. Kelly ** and her broker should lose their licenses. I’m reporting them for tortious interference, fraud, misrepresentation, and collusion to law enforcement and regulatory authorities.

She often went rogue, and did things on her own accord UNBEKNOWNST to the buyers. She frequently LIED AND MANIPULATED to try and get her way with us through the process, and would frequently make things up or try to add things that had no merit to the contract, or just flat out say we agreed to things when we actually didn’t. She was overly pushy, and just generally an unpleasant person. We almost walked away 3 times during this process and just put it back on the market because the process from day one was completely unprofessional on her part.

She called my realtor and asked if we’d accept a contingent. We said no. She sent it anyway and then was pushy for us to sign.. PROMISING that their home would be on the market within two days. It wasn’t. We countered saying we’d sign if they had their home on the market within 3 days, and then under contract within two weeks. Not only did my realtor have to REMIND her of their final day to get their home listed, she ARGUED and got nasty with us about the date- that is clearly stated in the contract. They had it on the market late that evening with no photos. Then they were unable to get it under contract so we were wanting to walk away. They finally got it last minute supposedly.

Before they even had their home under contract, they did their inspection. This realtor tried to ask for things that were NOT wrong with the house, and weren’t even listed in the inspection, and then throwing a fit and AGAIN getting nasty with us because we were not willing to come down on price, nor give them a ridiculous concession for things not even in the inspection. (It was a relatively clean inspection.. normal wear and tear on the home- we loved this home and up kept it meticulously)..

Moving on to later dates of securing funding. Amanda PREMATURELY told us that the buyers were unable to secure funding, but again manipulated and “promised” that it would be taken care of within a day, two days. It wasn’t. They were unable to secure funding so we were wanting to cancel and put our home back on the market. She held us CONTRACTUALLY HOSTAGE until the closing date listed on the contract (two weeks left to closing- buyers were denied funding), and said she was going to fight us for the earnest money. We have already extended this contract once for them, mind you. Then she tried to pressure us, guilt us, manipulate us into considering seller financing- which we were absolutely NOT going to consider. She went back to her buyers (and the seller agent for the buyers home) saying that we were “unwilling to work with the [buyers] and are just out for the earnest money.”

Thankfully, my agent had the amazing professional skills and know-how (unlike Amanda) and called the other agent working with our buyers, and multiple lenders, hoping to see what was going on. Long story short, Amanda shared that prematurely and almost lost the sale, not to mention demonstrated extremely bad business. It was a hiccup, and they were already considering other financing. They asked for an extension, which we were going to give as long as they signed their earnest money to us (because according to Amanda they were going to fight us for it if it didn’t work out… which is bad business. She said they weren’t going to sign the release.) She said she was not going to let them sign that, and wanted a 5 day extension. We said yes, and were very clear that we were completely done after this. (Two months have gone by since signing a contract.)

Moving on to the DAY BEFORE CLOSING. The buyers have sold their home, signed papers. Amanda never scheduled a final walk through, but somehow still found herself on my property the evening before closing (which is TRESSPASSING, mind you..) and proceeded to tell us * alllll* the things we “had” to fix same day. (She knows we moved out of state, as the house was vacant prior to them sending a contract)

None of these things were agreed upon in the contract, nor in the inspection, but she said- and I quote as I have screenshots- that we could “just give her some cash if we didn’t want to come do it”. She is referencing a working garage fridge, an outdoor fan, and a shoe rack - apparently things so egregious that her buyers won’t accept, even though they were set to move in in 2 days, and are now technically houseless because they’ve sold their primary home.

This agent fails to serve her buyers in a productive way. She is completely unprofessional, she lies, manipulates and is generally unpleasant to work with. My agent had to continuously remind her of crucial dates and deadlines because she is incapable of keeping them on her own. As a buyer, beware because I will be sharing this in all places I can think of. If you’re a seller and you see her name as a listing agent or buyers agent- beware. She’s a sleezy and terrible realtor, and is one of the realtors that give upstanding realtors a bad name. She’s clearly only in it to get your money, in any way possible… even if that means having other people do her job and coasting on the profits. I will be looking into filing a formal complaint with the Colorado board because this agent is completely incompetent, unethical, and just generally an unpleasant person.

** spontaneously informed us that we were the first ones to see the property. ** never intended to rent this property to us, and wasted our time by also providing us an address to come see her at her office to provide her with the application, which is unusual. However, I asked ** (since she was supposedly out of town like she mentioned), who would receive me when I arrived with the application, but she never answered or confirmed anything. When I arrived to the location, it was a school named Aspire Realtor School. I emailed and called ** from the parking lot after I left this location, but ** never answered.

In my email I asked ** again if she would be the one to receive me, and what is the office number etc., or to please explain what office or where to go once I get in the building. Additionally, I told ** that since she did not respond to my email I would appreciate it if she could at least respond by letting us know, if she would be willing for us to still come on Monday with the application and find our way to her office at the address she provided us. I also told ** we were ready to provide all the necessary documentation (despite her vague application) and looking forward to the elected tenants. We were willing to send her the documents via secure means, which is the common way, but she did not provide us with that option. She neither answered us to let us know if we could come right back or over the weekend since it was already Friday.

However, ** never gave us the professional courtesy to respond as which would have been appropriate. We decided to call the school that was listed for the address she provided us today Monday 11 August 2025, and ** herself answered the phone and told my husband that she rented the property over the weekend. ** deliberately ignored us, did not answer, or give us any professional courtesy, did not provide all pertinent information, and wasted our professional and personal time. Her treatment to us was far from the basic fiduciary relationship or actions she should abide by. Especially if she is teaching or running this school.

I believe ** did not care to rent to us from the start only because we are black and or she already had someone in mind other than us. As I mentioned, we confirmed with her counterpart ** that we were the first to see the property and wanted to rent the place. As a highly qualified, highly financially stable, intelligently well spoken, professionals, and educated family of two, with an unparalleled history of excellent homeowners and tenants from mid to expensive homes, this is unfair, an insult, and a deliberate indifference to us.

It is also an insult and unfair treatment to any customers, and this behavior is unethical and unacceptable. **'s behavior is a terrible example for the students if she is instructing them based on her own personal interpretation. We have never experienced these types of irresponsible and unfair actions and attitudes and lack to follow the basic rules of the real estate business and ethics. This matter should be investigated, and I am willing to provide the record of emails and calls she did not respond to, and to see why she supposedly rented the property over the weekend without notifying us when she new we were the first customers to see it and had completed the application but she wouldn't confirm who to give application to. Although she says the property is rented, it is still listed on Refin.com as of date.

Realtors are governed by a strict code of ethics and professional regulations, primarily established by the NAR (National Association of Realtors). This code is to ensure ethical conduct, fair dealings and professionalism within the real estate industry. Mrs. ** has failed to demonstrate honesty, integrity, cooperation with other professionals and respect for clients and the public in compliance with this code and should be investigated and held accountable for these unethical actions.

During the visit, her manner came across as blunt and dismissive, and I did not feel like a valued prospective buyer. Although I didn’t comment at the time, she later approached me to apologize for being rude, which indicated to me that she was aware her conduct could have been more professional. She also offered a different reason for refusing the video, stating that some homes had been robbed after videos were taken. I was left questioning whether the same explanation would have been given if I were not a person of colour. This experience discouraged me from pursuing a home I had seriously considered. In my opinion, this did a disservice to the seller and fell short of the professionalism and courtesy expected from a licensed real estate agent in Ontario. I believe this type of behaviour needs to be called out.

Wrote and complained to the South Carolina Board of Realtors and after a year got a letter from them yesterday stating that they were sent a letter of discipline. Meanwhile I'm out around $20,000.00 and counting!!!! NOT A SINGLE PENNY TO HELP ME OUT!!!! WHAT A CROCK OF SHIT!!!! STAY AWAY FROM THESE PEOPLE!!!!

Stephanie is an inexperienced and uninformed agent who clearly lacked the knowledge of the local market and did no due diligence prior to submitting an offer on my home. She attempted to use NACA financing without being a qualified NACA agent, misrepresented her understanding of the program, and ultimately failed to secure funding. Instead of taking responsibility, she tried to blame the fallout on me. It’s worth noting: the only home she has sold in the last five years was to herself. On the other side, my agent Jerrise was unaware of recent changes to real estate guidelines regarding Earnest Money Deposit (EMD) releases, which resulted in multiple trips to court, legal fees, and unnecessary stress on my part.

In addition to this, I observed that several Keller Williams agents simply do not respond to other agents during contract negotiations, further complicating already fragile deals. There is clearly a lack of oversight, training, and ethics among certain individuals within this brokerage. While I can’t speak for every Keller Williams agent, the fact that I had two extremely poor experiences—on both ends of a real estate transaction—is enough for me to never work with this company again. Buyer and seller beware. If you’re considering working with Keller Williams, do your research and proceed with extreme caution.

Well long story short the realtor was so rude to me, I actually was in tears, she told me she would not rent her own home to me if I couldn’t pay $284, meaning I’m broke and that means I wouldn’t be able to pay my rent and if I don’t pay it, I will not get the keys. Then I stated, "I never said I couldn’t afford to pay the rent," I wanted to know why if I signed the lease, what else are they going to ask for since they already took my money, and I had a move in date 2 days before this phone call. She tells me, "It’s not my fault you have a fear that you're being scammed."

I’ve never felt so belittled, I was so happy my kids didn’t hear this woman say these things and wonder if she would of said these things to my face. And her final words were, "There is no such thing as paying rental insurance monthly, pay for the year or you don’t get the keys." So of course I paid it, in fear of being homeless and broke. I wish I could do something, so this woman could never treat anyone that way ever again. I was in tears for hours. Being the head of house and taking care of my kids, always doing the right thing and treating people with respect, I’m still in shock on how I was treated. Also I should say she also was threatening her assistant that she was going to fire her because the young lady was dealing with me. And trying to do the right thing.

At this point I decided to put a stop on this contract to expire on August 31 2023, by asking to end it on June 3, 2023. Immediately rude and unprofessional real estate Dominick ** did react very negatively stating if one that visited my property decided to buy it he will claim 2/5% of sales commission...till contract expires on August 31 th 2023..." You just want my money Dominick without doing anything to sell it!!! Very sadly I cut him off completely and I did contact the Association of Realtors in San Jose and I was told to report this sad outcome to the Association of Realtors in Sacramento.

In one word, make sure that you don't follow on a trap like myself by having a careless, unprofessional real estate representative. I lost thousands of dollars in mortgage and HOA monthly fees. On a scale from 1 to 10 I will give Dominick ** 2 mines.... I will post this on all possible sites. Lucky as one door closes another one opens....and my condo was sold in 5 days after August 31th 2024.

Even when it came to selling our home, she tried to list it way below market value so she could sell it quickly and brag about closing in less than a week. Her focus was on making a fast sale, not getting us the best price. When we refused her lowball strategy, she went as far as threatening to cancel our contract, forcing us to either comply or find a new realtor and pay higher commissions.

Fabiola is dishonest and manipulative, bringing in false information from the builder and constantly pushing us to buy a Highland Home, even when we clearly didn’t want to. Anything we shared with her was immediately relayed back to the builder, destroying our ability to negotiate fairly. If you’re considering working with Fabiola ** or Forza Real Estate, stay far away. She’s unethical, biased, and will not represent your interests. She’ll only protect the builder and her own profits. We had a terrible experience, and I wouldn’t wish it on anyone else. Avoid at all costs!