KB Home Reviews

The KB staff really cared! We purchased a "quick move-in" property and were pleased with the communication and flexibility provided as we were not local during the finishing of the home. Great quality and follow-up after closing.

My first-time home buying experience with KB Homes was exceptional. Everything was explained clearly from the Sales contract signing to the design and conception of our dream house, the mortgage process, the site construction and timeliness of the finishing stages of the house. In no time we were set to move in after closing and start our American Dream.

Our KB build exceeded our expectations. The team we worked with was phenomenal and we cannot speak enough praise. The build team was extremely attentive to every detail and informed us weekly on happenings of the build. Our third party inspector also mentioned he'd never seen such a clean worksite with very little action items to be repaired. We couldn't be more pleased!

Outside of the lack of communication from the sales office with my realtor the experience was a great one. I really love my home and the customer service team. My Customer service rep is always so very responsive. I love the check ins after being moved and and getting settled. I feel like they do truly want me to enjoy the home and all it has to offer.

Our experience with KB Homes proves why they have been in business for so many years and are a national company. The customer service has been outstanding and it is evident that they really care about their product and client satisfaction. KB provides a fair market value home that is at a minimum above average value of product.

They build a very fine product and they really stand by what they say. They are relationship-based and they want to be there for you if something is wrong. We had some hiccups but we had folks all the way up the chain, come to the rescue to see what they could do right. We are happy with our house and we will be here for the long term.

I highly recommend KB Homes. What a wonderful experience my wife and I had from our salesperson all the way through our superintendent assistant superintendent to signing the paperwork and getting our home. What a wonderful experience. I highly recommend KB homes. Thank you KB.

Overall we love the house. The price and even the upgrades were reasonable, the staff was great as well, they all went above and beyond to try and take care of the situations that would arise. What's more to love you get to build your dream home from the ground up inside and out. Overall it was a decent experience but we are not fully satisfied with everything about the house. The workmanship was horrible. If I could attach pictures of the bad workmanship I would be. The workers would install damaged products and try to cover them up to looking "presentable" assuming most people will not notice because of being overwhelmed with everything that's going on.

There were initially delays in closing, due to City permit complications, but the team at KB Homes Communication Hills handled it with top-notch professionalism and candor, with frequent updates on realistic expectations along the way. They handled the stress of delays that were not their responsibility, but still did so without complaints and moved the needle in making sure the sale was smooth. Construction-wise, KB homes at Communication Hills proved themselves different from the reviews in the past, and demonstrated that they care and are committed to the workmanship in the newer phases of homes that they built.

KB Homes from sales to finished construction was an awesome experience! The staff was very professional and went above and beyond at walking you through the whole process. The communication was the best we have ever experienced in building a home. Updated pictures of the build, texts, emails allowed us to relax and enjoy the process.

Overall experience with KB Homes has been very disappointing, we held them to a high standard but in return got a house with many issues. Customer care has stepped up and guided us through many of the issues.

KB Homes is a wonderful company that really values their work. The customer service they ensure is wonderful and they make sure to provide the best home buying experience! We are so happy we bought a home through KB homes!!!

KB Homes is an affordable option. The Sales Staff is very pleasant, honest and easy to work with. Improvement needs to be made with the quality of the workmanship for construction and better care of items installed in the home.

I would buy a home all over again with KB Homes by my side!!! Just want to give special thanks to Bryan, Marty and Bruce. I think these gentlemen do all the necessary steps to ensure that we had an exceptional home buying experience.

For the price point, the neighborhood, quality of material and quality control in construction, and the energy saving features of the home are outstanding. The Design Studio experience allows you to customize the home to your taste and budget. All the KB staff were friendly and helpful.

Beautiful home but not satisfied with some of the construction in the inside. I believe KB could have done a better job with some things in the inside of the home. A new home should be as close to perfect as possible. A new homeowner should not smell gas the day of move in, see paint splatters on doors, sink plaster sloppy and substandard, loose (low voltage) wires in the attic, dented new AC unit in the attic etc. If I spend this amount of money it should be as close to perfect as possible. However, some of the staff were very attentive in correcting things that I was not pleased with. I'm big on customer service so I appreciate the willingness to correct the mistakes.

To us KB has made our dream come true, we designed and build our home from scratch. Yes, there were hiccups here and there but we worked through them together. We are excited for the years to come! The quality of my home has met my standards and I never want to leave! We did not have a great experience two years ago with KB, which ending in being denied. But we gave them a second chance and thankful we did! Thanks KB for making this possible.

KB's corporate policies are not consumer-friendly. Towards the completion of the home, you will feel rushed, you will be highly stressed out and you will need to do third party inspections. Do not think for one second that your home will be built to perfection. I got two inspections on my home and each inspector found different things. Having said that, the KB team is the reason why I give KB a 4/5. The people working at KB regardless of which department they're from have customer service skills. This is a big deal. If you get someone that cannot communicate with you, then you will experience big headaches. KB hires great personnel and it is these people that make KB a good builder. I can assure you that it is not their policies. Quality of the home is good so far. I would recommend KB as a builder in terms of quality. The quality from other builders seems to be lacking. KB is good option to choose if you care about workmanship and quality of the home.

I wish anyone who wants to buy a home could experience the wonderful, helpful and professional service we had. Kevin and Bill are knowledgeable, pleasant and confident all the way through the process of selecting the home to closing. Top notch customer service. Thank you Kevin and Bill for helping us with our home, you both deserve the highest praise.

I had our home inspected prior to our one year warranty period. The inspector noted the excellent framing work with only minor issues. The detail work is an entirely different story. Inferior paintwork with missing spots and no back rolling. Switch and outlet cover plates were installed prior to painting, resulting in paint on every cover. Paint everywhere on the tile as though it was never covered. Our custom cabinet for the double oven had been cut freehand along the bottom to bring it level with the adjacent cabinet. Hoping we didn't notice? One wall on the island cabinet was severely out of plumb, resulting in a gap where the dishwasher was installed ranging from a 1/4" at the bottom to 1" at the top. The tile work was the only trade that did a decent job.

With buying a home being such a stressful thing, KB Home team made the experience easier than expected. The sales staff we worked with, Anthony and Lori, willingly answered the many questions we had. Being able to see our home being built from the ground up was an amazing experience. Towards closing, Mike ensured our house was done right and was a pleasure working with.

KB Homes has lived up to our expectations. From looking at a dirt lot to the day we signed our papers and got our keys it was an easy no hassle journey. This is our 2nd new home purchase and by far the easiest one. I would like to thank all the KB staff for our wonderful home. Chris, John, Alex, Marcus and Norm have been great to work with and continue to be great after the sale.

The process has so many moving parts, we can understand how many people say they are overwhelmed and stressed when buying a new home. This was not the case with KB, they provide such a personal experience from sales, to design, financing and construction. Communication is a big part of the KB experience, they are truly leaders in the industry.

All in all it is a quite pleasant experience working with a very dedicated team of professionals such as Michelle, Tim, Susan, Don & John! Customer obsession is the most impressive part of this KB team. As a customer, i felt very pleased and worry-free that i am in good hands owning a KB home because I know KB team will be there whenever you have issues or problems.

Every part of the home buying experience has been extraordinary from my inquiry to beyond closing. The staff being professional, responsive, and knowledge well beyond of what was expected. I would point house hunters to KB homes for sure if they were looking in the Austin area.

We are satisfied with nearly everything. However, I am not happy about the atrocious quality of paint you decide to use on the inside of your homes. It has been explained to me that it is one coat of low VOC paint... which basically equates to one coat of primer... I mean seriously. It gets scuffed SO easily and the texture comes off when it is cleaned. I want this to be fixed. I didn't pay a ton of money for a house to have to repaint the inside because of the poor quality of paint you decide to use to save a buck. Our landscaping in the front has also sunk about 4-6'' and our driveway has no support under it as it is hallow because it was not tamped properly. Our front stoop is also falling off the front of our house. Terri is working on the last two things but the paint issue needs to be addressed.

Our master bathroom wasnt to our expectations on what we upgraded, our front door latch was broken, our kitchen cabinets are split, the back door had to be taken out and our new house had to be dried due to a leak from someone not doing their job right. Our stairs are warped, our carpet that we upgraded doesnt have padding under the stairs. Light switches are a constant pain behind the door instead of to the left.

KB Homes is a fantastic choice for your family's forever home. My family was treated with nothing but professionalism and kindness throughout our entire process. We were on a tight schedule and KB Homes delivered on time and with great customer service. Thank you to everyone involved!

To us KB has made our dream come true. The process was well explained and the staff were absolutely wonderful, we got a phone call once a week to keep us inform of the progress made on the house and loan process. The quality of the construction is excellent.

I wrote a review last week explaining my discord with KB Homes since my purchase. I'm very happy to say that Tony **. has really stepped up to reconcile all pending issues with me. My salesperson-Laura **. has continually checked in on repair status and the team has shown much effort in making all corrections. I met with Tony this morning and he showed up with a crew of 9 men to get all issues resolved. He has text me with updates and photos of progress. I truly feel they care now and that my home will be complete. Good job KB Santa Paula, CA team.

Exceptional Service! We love our new home!! We had a wonderful experience with our home buying process! Thanks to our KB Team- CJ, JD, Brandon, Zack, Melissa, Kalene-Amazing Service you guys!!! We appreciate you all!

My greatest impression of the home buying experience was convenience. I have zero experience in home buying but the staff made sure the process went smoothly with no delays. The process was straightforward and the service the staff provided was excellent. I got all the help I needed when I have concerns.

I had a very good experience with KB Home and its staff. After a very bad experience with them years ago, I gave them a 2nd chance and they didn't let me down. The home they built for me was a higher end home than some of their starter homes. The quality of work has met my satisfaction to this point and I would definitely recommend them to others.

Our Salesman Bob ** and construction supervisor Alan ** are the Dream team, you can buy here with confidence you will be treated like family and have any and all issues resolved quickly and completely.

From the minute I walked into the Office at Maribella I was welcomed by Anthony **. He was very professional & helpful in explaining everything I needed to know on the process of buying a home. He made sure he kept me informed throughout the whole process. The contractor Dalton has also been very helpful & professional on making sure that I was satisfied with the way my house was getting built.

I enjoyed the experience buying a house with KB Home. I lucked out with a great team guiding me through the process and being responsive to my questions and concerns with care and professionalism. I enjoyed the KB Studio, being able to go in multiple times and touch and feel all the options available.

Overall, great and knowledgeable staff throughout. Answered all of our questions from beginning to end in a very helpful manner. Communicated with us and provided us with updates throughout the process in a timely manner. We are extremely satisfied with the experience KB Home and its staff provided us so that in the end, we could be able to purchase a new home.

KB Homes are built in great neighborhoods, and you will be greeted by awesome sales representatives to help you through the process. Our contractor Jimmy was the best. Really appreciated the knowledge he was equipped with and info given to us through our new home walkthrough.

While some departments provide exceptional service that goes above and beyond, others do not. All departments leading up the to closing and delivery of the home are great. However, once you take delivery of your home, it's like you are dealing with an entirely different company. A consistent experience before and after closing would make buying and owning a KB home a dream.

Sales Counselor: Mr. Steve ** was my Sales Counselor. His weekly reports kept me looking forward to the next stage of the building of the house. Whenever he communicated an advance in the building project, I always sensed that he was genuinely happy for me and my future plans. His mild manner presentations and explanations were always informative, clear and reassuring. They made one feel that everything was moving along at the right pace. I commend him for his empathy while he celebrates the owner's feelings of accomplishment.

Overall good homes and good experience, but left a bad taste in my mouth when I looked too closely. Poor workmanship and no attention to detail. Don't close until they fix everything or else they will never show up to fix it.

This was our very first home purchase. The staff was incredible and we are very happy living in the house and in our new community. I have no regrets because everything was always handled proactively, which is key.

KB Homes offers great value. I was pleasantly surprised with the overall quality and workmanship that you receive for the price. I have highly recommended to my friends to consider KB homes with their next purchase.

I've purchased several homes in the past and my recent purchase with KB was by far the best and least stressful experience from beginning to end. All of the KB staff I worked with provided me with excellent customer service! I'm a very HAPPY HOMEOWNER!

KB Homes provided us with a beautiful home. The overall experience was great. The sales staff, lender and Design studio consultant helped us in all possible ways. The customer service is timely and great as well.

After my recent purchase, I have nothing but regrets. My entire experience has been poor with KB Home. Their lender was unprofessional from the start and their superintendent has anger issues and lied about repairing an issue. Warranty repairs that are completed are performed quickly and poorly. It is obvious that KB Home is more concerned about building homes as fast as they can to then quickly move on to the next building site location to make as much profit as quickly as they can. They do not care about their reputation or providing a good quality product for their customers. I will not purchase another KB Home again and will make sure my family and friends do not purchase one as well.

I enjoyed the experience of seeing my very first new home being built I love my new KB Home. Their showroom is the best. They have a nice collection of product to choice from. Their staff is very professional and helpful. I would recommend my family and friends who is looking to buy a home to get one by KB home. They have great homes to choice from.

Professional, trustworthy, and quality. I would highly recommend KB homes to anyone in the market looking to build a new home, they made the process easy and enjoyable. I will definitely go back to KB if and when I am ready to build my next dream home.

Very good experience! KB Homes tries to answer every question in a timely manner and the staff was always knowledgeable. They made the move very comfortable after living in the same home for 28 years.

KB home at Homestead Hill Villas it's an excellent team! Very professional helpful and work so hard to make customers happy and satisfied. We really appreciate all the work an dedication with us. Thanks to all.

My satisfaction as a customer is always guaranteed. I am a returning customer to KB Homes... I purchased my first house 9 years ago and I enjoyed the attention from the staff throughout the process, and of course the quality of our homes.

My experience starting from sales office to closing was awesome. Everyone was kind and professional. I’m very satisfied with quality of my new home. I do believe KB is a great builder when it comes to delivering a quality well built home. I only gave 4stars because of the features they consider should be an upgrade that wasn’t included.

Everyone was great and we enjoyed working with the staff. We would recommend KB Homes to anyone we know that is looking for a home. Great experience, great customer service, a great home, we are happy.

This is our second home we have purchased with KB. I was skeptical at first because I loved the second project manager we had with our first home but RYAN exceeded our expectations and did such a great job. He was amazing from start to end. He even went the extra mile after we had already done closing to inform us on how to winterize our sprinklers. He always went above and beyond and he finished our home before the 6 months time frame that was given to us originally. I never thought it was possible but he did it.

This has been an amazing experience to be able to customize everything we wanted for our home. We are super grateful to Everyone involved in making this possible and explaining everything with patience and in a timely manner. I would absolutely recommend anyone considering going through KB to just stop by to get information (you will not be disappointed!). You will want to start right away!

The construction of the KB Homes are solid. The building materials and staff are great however, the design studio was disappointing and needs to offer more choices and the staff needs more training. I would recommend purchasing a KB Home to my friends but would recommend to price out the finishes before purchasing their products offered.

We are first time home-buyers and it meant a lot to be taken care of -- have all of our questions answered, patience, friendliness and ease of the process. To feel like we were in a partnership with everyone involved rather than being pushed into something we didn't want to do. The money we spent was not just for the home but also the type of relationship and expertise of the team involved throughout. From start to finish the process was a breeze, simply enjoyable. We are excited to be in our new home!

KB Homes has a great staff of professionals and went above and beyond to ensure that my home-buying process was easy and that I understood everything along the way. I love my home and will absolutely recommend KB Homes in the future!

Great!! Everyone working at the model homes from Dean, Dan, Terri and others have been great to talk to and ask questions to. The model homes are very tastefully set up and show all of the options available.

We are extremely satisfied with our new home purchase. KB Home offers superior construction and stands behind the craftsmanship. The sales team is very knowledgeable, they maintain open communication and are honest. No matter the contact whether on the phone or face to face, the KB team are always pleasant and kind. Tonya ** has offers the best customer service and positive attitude.

KB Home provided us with a great house at a very good price. Their entire staff treated us very well and ensured all went well throughout the entire process. We are extremely satisfied with our experience. We definitely recommend KB Home to anyone who is in the market to purchase a home.

Our experience with KB Home was more than we expected. KB home went above and beyond and built our dream home with such quality that reached unbelievable heights! Thank you ALL for your teamwork and superb professionalism!!! Awesome Job!!!! We are very happy and joyfully grateful!

Head and shoulders above other big name builders. Clear and informative sales staff, outstanding construction manager overseeing subcontractors during build, all very efficiently organized like busy bees all contributing towards a common goal.

As a first-time home buyer I didn't know what to expect but KB and all of its staff made the whole process easy and understandable even to a first-time buyer from the time I first inquired.. I'm pretty sure we will outgrow this house at some point as I have small children and because that's just what they do so at that time I know exactly where to go for my second home which will be KB Home's. Thanks a lot guys.

The persons at KB Home are professional, personable, and knowledgeable from start to finish. We received continuous communication throughout our home buying process. KB assisted us in purchasing our dream home within our family budget! Thank you KB!

I bought my first home from KB Home about 16 years ago. I looked at other builders this time around but loved the layout of the Spruce and felt like I was getting the best home for the money and the best fit for me.

Sales was great first impression then after the first few weeks never heard nothing then give the run back and forth and communicating wasn't as accurate and promises were not on point. Studio was great and was on point for the house to come out how it Was described and construction was on point to the tee and was very well explained thru the whole process.

KB Homes will be our future builder if we ever decided to move. Their standards and practices show why they are number 1. The selections of our home stand out. The beauty of our home starts with the curb appeal and doesn't stop there. Every detail is noticed by our guest. Thank you for building us a home to build memories in. This team deserves all 10s. They all went above and beyond. Thank you again!

Will buy from KB again if needed. KB made our home buying experience topnotch. I know buying a home can be stressful, but to us it was a one stop shop from the first hand shake to the last. KB took care of it all.

KB Home did a great job with our new home. The house is awesome and we are very happy with every choice we made. The whole personal was very pleasant, professional and easy to work with. Thank you KB Home Creekstone team for your outstanding performance.

From start to finish with buying my home it was a pleasure and fun experience for me. I have never bought a home before and everyone made it as easy as possible to get to where I am today with my first home. Thank you again everybody!

Overall 10 out of 10 Our first home Construction purchase and we were out of state. KB Home turned out to be a great value and purchase. We’re enjoying our new home! The construction process was the best! Instead of buying an already made home we got to make our dream home. Cedric the construction superintendent was amazing! We went through everything KB, loan, home, and insurance. We’re happy and enjoying our Home!

There are always minor issues with new home construction, although for the price point the KB Homes in the Inland Empire show well when compared to other builders. The quality of workmanship is noticeable; especially after viewing 40 new homes from 6 different developers and 20 newer existing homes.

From one fiasco after another, and the restrictions in the amount of money. KB Home is allowed to compensate customers for KB Home ERRORS, Clare and Michael delivered part of our reparation requests for the delays in construction. On the other hand, KB Home loan team was not helpful. They completely dropped the ball from the very beginning by not providing us with loan pre-qualifications. KB Home loan team cited loan restrictions to force us to pay $10,000 to buy down the interest rate 5 weeks before closing. Your team is awful and I would never recommend KB home to anyone.

I loved going through KB homes as my first home. I thought their process was fast with fantastic products in their home. I loved that they had kept me updated throughout the building process of my home. Although, I just see some faults as we are living through the home such as little flaws as holes and patches on the walls, etc.

You get a wonderful sounding song and dance of how beautiful and great quality your house will be. Reality, they moved our closing, plus construction up by 4 months to finish the house by the end of the year (for their accounting), rushed through the final walk through phase, felt bullied into giving good ratings with the builders basically staring at you waiting.

I seldom write reviews but working with KB Home to purchase our first home has truly been a dream come true. And I wanted to express my gratitude. Throughout the entire process we felt confident that everything was going to be just what we imagined. And it was!

Amazingly fantastic and positive experience! KB assisted my family in making our house a home. KB is family and I am thankful for the opportunity to purchase this home from a wonderful group of professionals.

KB Homes Partin Place not only offers great customer service but a great built home. Any questions or concerns are addressed quickly. I have recommended the homes to co-workers and friends and they have purchased homes as well.

The sales staff was knowledgeable and did not pressure myself and my significant other to purchase a home outside of our means. The construction staff was attentive and always went above and beyond on communicating and involving us in the building process. As a first time home buyer, it was as stress free as I believe it could be.

We are truly happy with our entire KB home buying experience right from designing our own home to being taken care of at every step of the home buying process by the sales team and finally getting all our issues resolved after moving in with the highest priority by the customer service team.

It has been a pleasure to work with the staff at KB homes Crosscreek during the building of our new home. They have been attentive and kept us informed through the process, especially after closing with any issues that arise.

The house was finished earlier than expected and the customer service was quick in responding to our concerns. All KB home employees that I have dealt with were very professional and willing to help. I love our new house and will certainly recommend KB homes to my friends and relatives.

KB Home did a below average job. I was not very satisfied. KB will show you some Interior materials that are included But the lowest quality and tell you to upgrade for the most unrealistic prices. KB staff were not well prepared and didn’t have much knowledge, they just wanted some sales. The builders used lots of damaged materials to design house and rushed to finish with unskilled workmanship. I would not recommend.

Very good. The experience of building a new home is very stressful but the KB staff helped in easing my stress and made me feel very confident overall. I love my new home and KB staff was awesome to work with.

Brian was very informative through the lending process. We felt the incentive for the basement was a no brainer. Thanks for that. Ryan, being asked to come in to our home in the middle of the building process, stepped right in and did a great job.

KB staff are great to work with, but the quality, construction and quality control is poorly executed. There should be no reason that the customer is still having construction issues a month after the closing date. FIND DIFFERENT CONTRACTORS.

We had an outstanding experience with KB Home from beginning to end, starting with Tera ** the sales representative, to the Loan Counselors, Diana ** and JJ **. They provided excellent service to us, were very timely in providing information, and helped us through the entire process. It was a very smooth and effortless process and I enjoyed working with them.

I loved that KB always answered our questions in depth and responded quickly. As a first time home buyer we were very confused with most of the process in which KB was able to walk us through step by step.

KB Home gives excellent value for a new construction, both for first-time home buyers and provides a full selection of upgrades for value-oriented homebuyers looking for second or even retirement home.

We honestly nearly walked away from this house and probably would have had we not sold our previous home and was in a temporary apartment. Several of the neighbors we met during the building process have walked away. KB needs to do a better job of putting the customer first. The product and the field staff employees are great. Make the customer feel like their 300-500k is going to what they want not what they are allowed to have. A handful of small items could have had this a perfect 10/10 survey and us recommending KB to others including our employer relocation staff. Instead every time we asked for something a day or two later we were told no.

Overall, everything is new for me since this is my first time purchasing the house. However, every staff in KB Home works with me to resolve any concern and problem I have to make sure that I'm able to purchase the house at the reasonably fair price and provides the best customer care to ensure my new life in Portola Spring community will not be troubled. I'm glad to work with the staff in KB Home.

The sales team were all smiles, but issues with proceeding with the home purchase were poorly communicated. When the home was completed, multiple areas of the home needed addressing. It would behoove KB Homes to review that their sales personnel understand the content of the emails they send out, as well as be able to advise where to find the appropriate information. In terms of construction, a close inspection of detail as well as ensuring that appliance installation is done appropriately would mitigate many issues.

This was an amazing feel being a first time home owner and being confterbel buy a home... by far Loan ASSOCIATE (CORY) and WILLIAMS (**) THE CONSTRUCTION REP...WERE THE KEY INGREDIENTS IN THIS PROCESS EASY.

Great experience. Didn't know what to expect since this was our first time getting a brand new house built for us. Sandy our sales rep and Bill the construction supervisor made our lives a lot easier the way they kept us informed and always did what they said they were going to do.

The KB home personnel will make you feel comfy! They will explain everything in easy terms and they give you the confidence to ask everything without judging you for silly questions or anything like that...

While I have critiqued the quality of the workmanship, this should in no way reflect on the performance of the KB team. Michael, Susan, Hugo, and Alberto are all incredibly good at their respective jobs. The subcontractors, with the exceptions noted above should be chosen more carefully. Perhaps, bringing in local subs would help. I am a project manager for a mid size residential contractor in the bay area and have been in the trades for 20 years. I am happy to sit down with you to discuss some of the issues I have discovered.

We are retirees who had been living/traveling full time in an RV for the past 5 yrs. When we decided to transition back into housing it was a hard decision because our budget is fixed & healthcare/insurance is a new $ surprise every year. First we looked at established homes, but with all of the mold, foundation, repair work we decided on construction. We've been through the remodel, fix up process & it was fun in our 30s. Not so much in the 60s. KB Homes first caught our attention with the energy efficiency. It has been a great decision for us. The process went smoothly & everyone at KB has made every step easier. Now we have a beautiful new landscaped home made to our specifications in a nice community & near the medical center and shopping convenience. We are thankful they helped us along every step of the way.

The Sales and Construction Staff at Legend Pond were fantastic. Our experience with KB's Lending department started off well, but we ended very poorly. Our credit was pulled without our consent towards the end of the process to verify our income. This was done by the processor after we had had a conversation to wait for a bit longer. This caused a myriad of other problems because an account that had been paid off had not recorded causing our credit scores to not come in at the needed score of over 740.

This was my first home-buying experience, and it was overall a great experience. Going to the KB Home Studio and being able to select all manner of options to really make the home mine was an absolute blast. Everyone I met from KB throughout the process was super friendly and helpful. My one complaint was the pushed closing/move-in date. But I absolutely love my new home!

The salespeople will follow up with you throughout the whole process of buying- but good luck hearing back from anyone else. I learned more about the construction of my house by driving to it than by anyone contacting me.

The experience I had with KB Homes was phenomenal. They help guide me through the home process and making sure I feel comfortable. The process of buying a home through KB was smooth and I highly recommend. They make great homes!

KB HOMES experience was fantastic from start to finish. I will recommend KB HOMES to all of my friends and family. I been praying for a home for 5 years. The staff are very kind and explained everything step by step.

KB Homes really made the buying process easy and informative. We closed on the house on the date promised and it was built nicely. I will look forward to enjoying this house and will use KB Homes again for my next house.

The purchase of buying my house was great, smooth, and not stressful. Everyone was very knowledgeable and quick to respond if I had any questions! If I had to go through this process again I would go with the same team! Thank you all!! All of you were GOD sent!

My realtor and I looked at multiple resale homes - ho hum....he then suggested that we go see his friend - Severo and KB homes - at this new area they were building. Immediately this felt right to me. From that point on I was hooked on KB, the engaging process, the people involved and the result - my awesome home! Thank you for working hard, caring and being professionals at every step! Very proud to own a KB home!

Very friendly from the start with great attitudes, answer all questions asked and stayed in touch. They take pride in their work and it wasn't like dealing with a car salesperson who just wants to get your money and push you out the door.

Home loan staff was great at reaching out for a smooth process. Build staff were great at correcting anything from the walkthroughs and did a great job explaining home features. Customer care staff was quick to fix any issues after moving in.

Our journey towards home buying with KBHS was the best experience we've had compared to our previous experiences. Their dedication, commitment, and professionalism is truly aligned with the company's Mission and Vision statement.

Homes are delivered quickly and staff is very helpful and friendly. They always answered my concerns and questions. However not every house is perfect and sometimes issues can occur which may require frequent reminding to get repairs or issues resolved.

Being a first time home buyer we are glad that KB Home was introduced to us. All the staff we have encountered at KB Home have been so professional and helpful. They ensure that we are 100% satisfied with our home from inside and out. Any questions and concerns we had during the building process of our home were answered in a timely manner which we extremely appreciated.

We have bought several homes over the years, but this was our first experience having one built from the ground up. The entire KB team was professional, courteous and extremely responsive. They all made it an incredible experience!

KB staff was great!!! Gave us detailed info and kept us up to date with all processes of the house. I would and will recommend KB to others. I also like KB Homes from the standpoint that you can upgrade as much as you want and is almost like having a custom home.

Best decision I've ever made. Was an amazing experience starting from the ground up. Multiples times it made me think back on my life as a kid and how far I've come in life. Lovely staff and knowledgeable people.

I would suggest buyers that are considering a KB Home to ask detailed questions of the sales and design center staff, since false information was provided. KB used shortcuts in design and construction, for maximum profit.

When we started our home search, we said we would not get a KB Home - but we were thoroughly impressed with the improved floor plans and are so happy we ended up with KB!! We will definitely be recommending KB to our friends and family. But, if I could recommend one little thing.... buying a house is a lot of money - the gift baskets could've been better ?? Thanks anyway, we definitely put it to use and appreciate it! Thanks for the journey!

The KB Home staff is very knowledgeable and friendly. They made the home building and buying experience easy and enjoyable. The quality of the workmanship is second to none, and I feel that KB Home did an amazing job overall.

Building a brand new home is a monumental task. KB Homes made this process easy, had the most flexibility with their floor plans, and took care of us every step of the way. It was the best home we could have ever hoped for at a price that was extremely fair. We love our new KB Home!

The experience was very personal and engaging. You are guided throughout the process with many friendly, and educated people to take the ease out of your nerves. Each person in the home buying process has your satisfaction as their number one priority. They exceeded my expectations and made me a happy home owner.

If I could give one star I would. Worst new house that I have ever bought (and this is my 4th new home purchase). We came from out of state so I could not watch that actual build of our home. We moved in a year ago, and have had nothing but problems since. From a crooked toilet (took them over a year to fix), to an engineer stating that we are having foundation issues. KB Home representatives' views are that we do not have foundation problems and the items we are discussing are normal.

Have management to be more understanding and work with the home buyers to keep them satisfied. It's really not hard to archive a solid 10 if only KB does not think only about their pocket. 30% of HOA rules and regulations are just unacceptable and unrealistic. Why having a centralized mailbox system on a House community? What was wrong with individual mailboxes? Centralized mailboxes and good for apartment buildings not individual houses. I don't think I would recommend KB Home to others. Unless someone in higher management step up and start listening and caring about people who just spent over 3/4 Million Dollar with KB Home.

Everything about building this home with KB has been exceptional! From the very first day we walked into the office to talk to Josh, working with Darin and then moving in, we have been extremely impressed with every step along the way. This has been a first class experience all around and we'll recommend working with KB to anyone we know. Thank you so very much for making this an amazing experience and building the home of our dreams!

The KB Homes team did an exceptional job from start to finish. I am beyond excited about my new home. They made modifications necessary to ensure that I was a happy and satisfied customer. Definitely would recommend to others in the market for a new home!

Enjoyed the purchase experience. All the staff was knowledgable & friendly. Buying a home can be very stressful. I believe all the sales & construction staff helped us understand the build. Thank you.

My overall experience with KB was ok. I love the design options available and the interaction with our designer was positive. Everything else from walking through mortgage details to picking up keys was a headache. The miscommunication between staff was also concerning, since I invested so much in the company it feels like errors in communication should not be happening.

Buying a home is a very big investment which will take many, many years of sacrifice to make it our own. We cannot predict what the future will be. KB Homes took us on a journey, guided us, and send us on our way fully equipped to undertake what will be. We will never forget. Years from now, we will remember.

We didn't deal with KB Corporate at all. But we dealt with their team on the ground including sales and construction. Their team went above and beyond to make sure all our issues and questions were handled quickly. They have a great crew working for them!

Very easy and pleasant home purchase. Originally wanted to use our own bank for the loan, but KB financing far exceeded the others. Being able to go to a design center to add our own touches was very important to my wife. The sales staff was extremely helpful and always updated us with info and photos of the build. Construction staff was equally informative with the build and available for all our questions. After the build, warranty team gives a ton of great info and very helpful as well. As a new home buyer we were initially stressed of the process of the unknown, but the entire KB Team made it very pleasant and stress free. In all honesty my wife and I probably stressed them more with all our questions, but they always answered very quickly and always happy to help answer. I would recommend a KB Home to anyone. My wife and I are happy to start our new family in this home.

The home is beautiful with a stunning location. The staff sales, construction, design team etc.. were all really pleasant to work with. They all had a wonderful attitude, and were always eager to help.

I received exceptional service from Tracy ** in sales and Bryan ** in construction. They are incredible, attentive and compassionate. I never thought buying a home would be such an enjoyable experience. I am now a huge KB Home fan!

Again my overall experience with KB home was great and I will definitely recommend to family and friends to invest in a KB Home. My wife and I have our dream home, and are happy and excited every day living here. Thank you KB Home!

We highly recommend KB Homes! Started off with outstanding people - and then moved on to an outstanding product. The communication was tremendous all the way the construction process and any and all follow up was handled expeditiously, and extremely professionally.

We found the perfect move-in ready home by KB Homes. We had our existing home under contract and had to find and move into a new home quickly. Everyone at KB Homes helped to get us into our new home meeting our shortened timeline.

You get a fair and efficient process working with a national builder. Our home was delivered a week earlier than the stated closing date, so nothing was delayed. Everything is boilerplate so you won't be overwhelmed with choices or things to review. You get a budget-friendly cookie cutter home that you can customize with design options but is pretty lacking in quality or workmanship in the quality of the home's materials. Overall, the team was easy enough to work with albeit with slow response times. But don't expect much follow through for warranty requests under the seemingly generous warranty period.

We are second time home buyer upgrading from our townhome to a single-family home. KB Home people at sales, design studio, construction, warranty and customer service are best in class. They provided precise timing on the home delivery date, kept me informed with progress and milestone inspection walk, pro-actively helped with any service issue and also helped with references after we moved in our home to do landscaping and other personalization upgrades. I would definitely buy my next home through KB and also recommend my family and friends to KB.

I HIGHLY recommend the entire staff at KB Homes for making me feel right at home. This was my first time going through an experience like this, having to sell the home I was living in and then buying a new KB Home that wasn't even built yet in a short time frame KB Homes held my hand through the hold process from the sales representative to the construction manager. THANK YOU VERY MUCH KB HOMES!

Excellent experience with KB Home. My wife and I were very impressed and happy with the overall experience. When we do buy our next home, we hope to make it a KB Home and we are quite sure that it will be quite difficult to top the great experience we've had thus far.

Having done this project, never physically seeing our home ourselves, except in photos, we are very happy and satisfied with the final results. It was virtually stress free with the exception of tile and carpet, but that just took a little time. The real stress was the cross country move. When you work with the right people, you can't go wrong. Working with KB Home and their staff couldn't have gone smoother. Love our home!

Thank you for an overall good experience. Most staff were very friendly, knowledgeable and responded timely. Home design and construction staff were very patient, explained and answered questions and flexible.

I would like to have rated my experience with KB Home as a 5. Until I actually moved in I was extremely pleased with them. The Sheetrock was sloppy, my backyard had standing water when it rained and takes days to dry as the drainage is inadequate.

As first time home buyers, we had an amazing experience buying from KB. All the various parties and individuals who worked with us did a splendid job in keeping us informed, educating us and providing guidance.

KB Home makes the experience seamless and enjoyable. They take away any fear or intimidation that may come with buying a new home as they have successfully built a team of people from sales to construction who make this experience pleasant and exciting; just how you should feel when building your new home.

Our experience with KB was mixed bag.... they are great about regular factory style home construction experience. The KB mgmt is inflexible in resolving out of box issues. We had major issue with U shaped backyard. The U shape was so peculiar that it was almost unusable without rectification.

My KB Home experience has not worked out the way they explained it. They only give you one year of maintenance on most items when you build a new home. I had a number of problems with the my house and they kept saying that the house will settle after a year or two. After fixing most of these problems during that first year, the problems came back. I called and they said no problem, we will take care of it. But when They come out, they tell me that we need to wait to get the repairs, because it takes about 4 to five years for the house to settle. I was pissed because they changed what they originally said and my house is looking a mess inside and out.

I love my new KB Home!!!! KB Homes are very nice. They are a great investment of your money & life. They are made extremely well & sturdy & beautiful, what more can you ask for. Well, how about cost & efficiency?!

Everyone wanted to make sure you are happy with your home. I was impressed by the process of purchasing a home with KB. It was not as stressful as I thought it would be. It was great that everyone kept you informed.

The home is beautiful. Thank you to Carolina for working closely with my agent and loan officer to make it happen. Ryan went above and beyond and we can't thank him enough for being so thorough with the walkthrough.

As a first time home buyer, going through the entire process of closing on a house was a daunting and confusing task. However, the KB Home staff were always more than ready to help and answer any questions I had.

Our KB Home has everything we could look for in our first home. We were looking for a townhouse with 3 bedrooms and plenty of space, and we got just that for a great starting price. We are in a great location with the potential for an even better growth. The Staff at KB knew exactly what they were doing, extremely knowledgeable and friendly.

Very thankful for Mike and David's time they have put into helping us with our home. There were a few things that needed some work, but had nothing to do with these gentlemen. Anytime I called, they answered and helped make things better.