KB Home Reviews

I was very nervous about buying my first home. As soon as I walked through the doors of the sales office I felt in great and experienced hands. They went above and beyond my expectations and the first closing date that was given to me was the delivered date. I would get updates of my home constantly and they helped me stay on track with all the home buying process through their own KBSH Loans. All the sales and construction team are very knowledgeable about the homes and all they have to offer. Overall, very happy with my experience.

KB Home is a professional team. With their prompt service, it gives me a peace of mind knowing that the staffs do care about my home. They do not do their job, just to get it done. They go beyond it to make it fabulous. From the floor plan, design and the upgrades, the homes come with personality and are well worth the price. Nowadays everything being quick, convenient and at low cost, the personal touch seems long lost somewhere. But with KB home, I am able to make my home unique in the way I like and also, in the great value. And the customer service are simply wonderful. They do make sure I live happily after!

A new home build process is definitely a fun and exciting time for anyone. However, it can also have its challenging moments from waiting periods to final touches. Our family is forever grateful that we had Anthony ** and the KB team on our side to ease any anxiety or uncertainties. We were impressed with how easy and smooth the new home building process turned out to be. Certainly there were some bumps during our process, however, we know now that we made the best investment in trusting KB to construct our forever home.

My name Is Chris ** and I purchased a home in 2019 with KB home in IronRidge, Lake Forest California. At first, I was overwhelmed with joy at the level of service, and why wouldn't I be I was buying my FIRST HOME ever! I was met with promises of help, warranties, and we're on your side kind of attitude. What I have found with purchasing a KB home is the exact opposite.

KB Home is synonymous with well crafted quality craftsmanship. Their customer service is 2nd to none. They have made building a new home exciting and fun. Their communication throughout the process was both timely and informative. Their staff is professional and very considerate of customer needs from start to finish. I would recommend KB home hands down every time.

Overall this was a good value in a good location. This is why we chose to go this route. We are pleased with the home, it feels like we had an especially difficult experience from start to finish. What seem to be little mistakes quickly turn huge. We have a pink house, we wanted a grey one. I'm sorry, but the design person who elected to make this color available to purchase is inept. Based on exterior, we have the ugliest house in the development. I almost walked away from the purchase when I saw it. But we accepted this, and several other shortcomings, and we are pleased. Not thrilled, as we hoped to be. But we are content. I am done complaining, I feel as though that is all I have done since I signed the purchase agreement in August 2019. You guys got our money. It is what it is. Jeff and Melissa are Great. The rest...on the fence.

We have built multiple homes and this was the best home building experience, yet. The process was clearly explained and we were kept up to date on our progress weekly. Our salesperson, loan and constructor managers were all personable and professional who answered all of our numerous questions.

The entire process from start to finish was built on honesty and professionalism. Every question was answered. This honestly was a stress free process. They made it easy for us in our home buying and building experience. We are extremely happy and excited to see our family grow within our new home. There was a lot of people that have been a part of this and we appreciate every single one of them.

When shopping for a new home, we took several factors into consideration (size, quality, price, location, amenities). KB Home Legend Point scored the highest in all of them. The square footage per room was tops. The finishes and quality was great and the amenities were wonderful.

House is beautiful. Experience with KB Home and builder were above what is expected. Process was simple yet refined to make the home our own. Everyone we worked hand in hand with was absolutely amazing.

This is the second house we have bought from KB Home. The last one was 21 years ago. I am stunned at the remarkable improvements that have been made since then. I have seen very expensive custom houses that do not have the workmanship that I have in my home. You guys should be in the Parade of Homes. It is so good.

Everyone involved made this process so easy. This is my first new build home and I would worried I wouldn't know what questions to ask or what to do. I would definitely recommend KB to my family and friends.

Overall, I would recommend KB Home to my friends and family. They have an outstanding staff, individuals who listen to the client and do everything to make sure that they are pleased with the finish product. You get a home with all the upgrades that is not going to break your budget. Should I have to build another home, I will definitely choose this builder.

We bought a new home from KB and we have had nothing but problems with it. We have called the company on numerous times and still takes months to get issues fixed. Home is just junk built with cheap materials and very shoddy put together. Our problems are walls not plumbing. Cheap appliances. Microwave has been fixed 2 times already. Broken sprinkler lines that cost us a very high water bill. Windows that allow sweat from temp diff to drip on inside of house. Light fixtures not installed right loose on ceiling. A whole lot of other issues. WE WILL NEVER BUY ANOTHER KB HOME AGAIN..

From my initial tour of the model home to my closing, the process, and the people involved, have been terrific. Very attentive, and very interested in making the experience top notch. Looking forward to enjoying my new KB Home for years to come!

KB home is the builder you want to build your forever home, from the moment you step into a model home to the moment they hand you the keys to yours it truly is where Quality meets Customer Service. Thanks Tony, Billy, Jimmy and Luis.

For a first time home buyer, the idea of walking into the unknown alone can be intimidating. The whole staff from sales to studio to construction - from beginning to end - was a wonderful experience. They are patient with a million questions, will pause to address any concerns, they really care about getting you the home you are looking for and building it to standards that lets you know you're in good hands. They're not just selling you a house, they are helping you build a dream, they really care! Looking back, I'm so happy I went with KB Home, the whole experience was terrific.

This is my 28th home and 5th home that I have had built from ground up. Of all my homes, this is by far the best experience I have had. This is due to the excellent knowledge, expertise, patience and care of the KB representatives. They went beyond expectation to achieve for me the most perfectly built home and most positive experience possible.

Again We want to thank Maddy. We the ** are so grateful for her Patient and understanding through all our process. I can say she was the best communicator and consolidating person we've met. We can say thanks to Maddy's hard work we in our new home. Thanks Maddy.

The sales and escrow process were marred by a lack of communication both before the start of escrow and up until closing. The home has a couple of initial quality issues that still aren't addressed a month in. That said, I like the house and it'll be great once those issues are addressed.

We recently purchased a KB Home in Vegas and we are thrilled with the gorgeous, high-quality house that was delivered to us! We are extremely satisfied with the service throughout our home-buying process. We definitely recommend purchasing a KB Home!

All the staffs in every department was very knowledgeable about everything in the home. My experience as a first time home buyer was very pleasant and with ease in everything. Zero complaints about anyone.

Beautiful home at a great price. Any issues are resolved quickly. I have already referred a couple of my contacts in Vegas to KB. Lots of upgrades come standard and the homes are energy efficient which is great.

We are extremely satisfied and love our brand new KB home! From start to finish, we were kept involved and all questions were quickly answered. Weekly updates during the build process allowed for us to be kept informed the entire time. Thanks, KB. #HaydenOwner

KB has mixed reviews online, that's just the truth. But our experience with the company has been nothing but good. They build a quality home, they get it done fast and the company is really a one stop shop for all things when you buy from them. The people who work for the company are always happy and they have taken care of us from the first visit to any warranty items we've need not that we've been in our home about a month. I would encourage anyone to give them a look and trust they will do right by you when you buy from them.

I am very happy with my experience with KB Homes and your professionals John ** and Ashia **. John expedited all the repairs that needed to be done in a very professional way. He provided all the information that I needed after the move in. He is a very caring person. Ashia kept on top of the closing problems and assisted me in obtaining Homeowners insurance when no one would insure the property. She also kept in contact with me after the closing, making sure everything was ok. I highly recommend KB Homes and all your representatives. I have nothing but praise and I have been in the Real Estate business for about 35 years.

I was very happy with my KB home experience because I love the home designs they have and I love all the people that work at KB because they are super customer oriented and really take good care of you throughout the whole process!!

This was my first time buying & building a new home. It was a stressful process, but the network of people that walked me through it all made it easy and manageable. I fully appreciate the weekly updates & photos from Mike ** in the sales office. He goes out of his way to provide information when needed, i.e. photos of framed walls, approximate measurements of courtyard and driveway, etc. The superintendent was amazing with information and feedback on the features of the home. I'm truly grateful to have traveled this journey and now super proud to live in my own home!

Purchasing my home through KB Homes has been a smooth and great experience. The staff is professional, the care is amazing, the homes they build are very nice. Everything is modern and well built. I recommend KB to all my friends and family!

Please be sure to get everything that is promised to you in writing an email and text message. Anything possible so you do not have to go through what I did which at the end I didn't get anything. Just a lot of frustrations and headache. But thankfully Will was a huge help.

As someone who has made good use of surveys in their work, the emphasis on 10's and only 10's is actually detrimental. It causes false responses and drives your team toward bad behavior. If, for example, you gave your employees a passing grade for anything 8 and above, and they got 10's from your customers anyway, you would know they performed over and beyond expectations. As it is, you have no way of knowing when your people actually gave perfect service. No way to differentiate very good from amazing. That said... both Ken and Chad were amazing.

We have been very satisfied with all phases of this project. From our initial contact with the sales staff, financing, the Design Center, construction update sessions, and the willingness of KB Home, in general, to work with us through the high pressure period of trying to sell our former home.

My overall experience was a mixture of everything stressful, fun, sad, sleepless night. You name it. Not knowing if my loan was going to go through or not had my anxiety through the roof but My KB Home team was outstanding. They were there for me the whole way night and day and made the process a lot less stressful. I highly recommend new home buyers to definitely give KB Home a chance to get you in your home.

Our overall experience with KB Home is very positive and a very pleasant one. The construction manager did an excellent job. He is always very responsive and keeps us informed about the status of the construction.

My wife and I visited several builders and did our research. In our area (Austin, TX) KB was above the rest. The service, quality, and price were all outstanding. Building a new home is never going to be easy, but KB made it as easy as possible and any time we got to a bump in the road, they had a team of experienced people in place to quickly smooth it out.

Great and timely execution. Any minor details that changed were always communicated in a proper and timely manner and given lots of options to resolve. Everyone from the sales team, to the financing and even the construction crew were very knowledgeable, friendly and helpful.

Our family had been searching for a new home for almost a year. We originally wanted "existing construction", but everything we saw needed so much work. We decided to buy "new construction". After visiting several new construction models, we selected KB Home. KB offered the best value and the highest quality. So pleased with our KB Home.

Buying a KB Home was a great experience! We love our home and we were offered opportunities for choices and upgrades to be able to customize the things that made it OUR home. I would highly recommend KB homes.

The experience of KB Homes has been wonderful from sales to customer service. They are knowledgeable people and look out for the best interest of your home. They create an atmosphere that says “You Are Home”. I will highly recommend many to KB Homes.

The people we worked closely with from KB homes were top notch in their field. They explained the process every step of the way. Because of their professionalism my husband and I enjoyed the whole process from signing to closing.

The KB Home communities are great in theory, but are lacking parking & dog friendly areas which really make a community feel like a community. It would be great to see more attention paid to overall comfort of a community rather than squeezing in more units.

Overall, impressed with KB Homes and its whole purchasing process. Individuals at each step was professional and genuinely helpful. Home built and quality was great, most importantly; KB Homes have knowledgeable management that stands behind their product and values customer satisfaction above all. Can't wait to see where KB Homes build next.... hopefully in Orange County so I can make another purchase.

KB Homes staff was easy and great to deal with. They provided quick answers and resolutions to our hundreds of questions and worries. They were all so nice, walking us through the process, explaining every step, and what to expect with each step. If I had to build a new home again, I would have no hesitation with building a KB Home, especially if David, Vincent, and Rudy were involved.

When we moved here from NH the KB Terrain Homes caught our eyes, they were the first house we looked at and we knew we would live here one day! The process of buying the home, although extremely quick, was well handled and everyone was working to get us into this beautiful home! I love the attention KB puts in to the energy efficiency of their homes and of love that they are so accessible to help when needed! Overall our experience with KB Homes was very enjoyable and I believe we have made a few new friends in the process!

The staff here at Cross Creek were phenomenal and made our move from CA very smooth. We’d like to give a very special acknowledgement and thank you to Cole ** who has gone above and beyond to help us with everything we’ve asked about.

Absolutely amazing - from the first time we set foot in a sales trailer, to the closing and (now) beyond. I can't say enough good things and I am pretty particular when it comes to customer service and details. They are phenomenal!

From the very first time we walked in to view the model home to receiving the keys to our new home still seems unreal, it seemed so simple and comfortable like it was absolutely meant to be. Thank you.

I was a little nervous and anxious about purchasing a new build but KB Homes and the team made the process easy and stress free. I was always in the loop with my options in the layout, design and construction. The team goes above and beyond to make sure you are 100% satisfied with everything. I would highly recommend KB Homes for purchasing your forever home!

The Sales and Lending experience with KB Home were not ideal as a first-time home buyer. Both teams seemed to lack internal communication and did not routinely check-in with us. During the process, we initiated the conversation and answered our own questions about the loan and closing using our own sources. The Construction crew and Warranty services on the other hand were great to work with. My wife and I are very happy with the build and feel confident in the quality of craftsmanship. The construction and warranty team are knowledgeable and communicative.

KB Homes has yet to stick to the word and fix the issues that I have brought to their attention time and time again. If you're considering Buying a New Home from this company I would reconsider. I purchased this new home from them in June of 2018 and they will not take responsibility for the raising of the block walls in my back yard which are all different heights and looks horrible for a New Home. If they tell you in the process of buying your home that something will be taken care of after you move in do not believe them. They are in the business of selling homes in Bulk with poor maintenance done on the homes.

My experience with KB was overall good. The main thing that stands out is thinking I had a kitchen island and then being told that I didnt. That was very disappointing. The refrigerator is also having problems because the water is not getting into the refrigerator and one of the shelves is not done right. Repair people are scheduled to come out to either fix or replace.

From start to finish, the was one of the most exciting times in my life. I often like to remember different stages of the house building process and how excited myself and my husband would be whenever we received a new picture from our realtor, Elaine. Every step of the way, all involved were professional as well as knowledgeable answering any and all questions and calming our nerves. Everyone went above and beyond their duties to ensure we were kept in the loop and satisfied. Our home was ready in time for us to move in before Thanksgiving which we hoped for. We absolutely love our new house.

Outstanding customer service. KB has demonstrated to have amazing staff, warranty, and quality of homes. We are beyond pleased with the services delivered to us. Our home is perfect, and we would choose KB all over again. From the day we walked in to inquire (we ended up getting approved immediately), to the day of closing, moving in, and beyond. I absolutely love that once you close, it is not over. KB staff is always ready and available to assist in anything you need with your home after moving in!

Buying a new home comes with expected stress. Upon moving into your home with your family that stress should subside and be replaced by excitement. Unfortunately, this was not the case with our new home. Our stress only turned into more stress, frustrations and disappointment. It's a shame that what should have been a great moment for my family was only a negative one. That moment cannot Be taken back or fixed.

Workmanship was not great- plaster slopped on the garage flashing. Flashing pulling away from the wall in the garage. Concrete floor in garage has drainage issues. Obstruction in the plumbing, electrical wiring problem, cabinet indentations around hardware. Paint on carpet, uneven seams on trim. Uneven wall/ceiling texture, grout touched up, small bubble holes. Thermostat was not set up properly- so furnace ran, but no heat- called for service.

Overal KB Home provides us with many options in floor plans and designs. Every space in our home has a purpose and wont be a wasted space. KB also has a great staff that made the process run even smoother for us. We will love our home for many years to come.

As a first time home buyer, I was drawn to KB Home in Ontario Ranch, CA because of its design and options. From the beginning, I was told that the home would be available at the end of January but was not given an exact date. In the meantime I sold my home and planned on moving in end of January. As I get closer to the date, I expected representatives of KB Home to provide me a close of escrow date. But was provided only estimates and approximate dates of move in. When I asked for more concrete dates, I was told they could only approximate. After weeks and weeks of trying to get information and consistent dates of moving, I gave up. I will never see to buy a home with KB home again. Felt very much like I was being deceived.

KB Home's professional staff have made our experience with building our first home better than we could have ever imagined. They had a great choice of floor plans and options available that we could adjust to fit our needs. We were able to be involved throughout the building process. Logan and Ty kept us well informed on what was going on. Robert made the loan process easy and was always willing to answer questions. Design studio was helpful with helping us choose the many design choices to create a home perfect for us.

We are a rather large family, and we also have several special needs children. We searched for a home for 4.5 years. When we arrived at Hanover Square Ms. Posy met with us showed us around and motivated us. After that initial visit we decided this was the place. The rest went just as well from start to delivery we must say it's been blessings upon blessings. And we are not certain that we will need to do it again or need to, One thing is certain though, It will be difficult to duplicate or even supersede. Thank You for the opportunity to share our hearts with you.

KB Home sales staff, particularly Linda, was and continues to be helpful throughout my home buying and move-in experience. Ruben, the constitution manager, continues to make sure all is well with my home. Very satisfied with choosing KB as my new residence.

We were so impressed with the entire home-buying process from KB Homes! The design of our floorplan is perfect for our lifestyle, and the quality and value for what we paid far exceeded our expectations. We've built with other national builders before; but this was the easiest and most transparent process we've experienced. Everyone with whom we worked was friendly, well-informed and seemed to genuinely care about us and our needs. We would gladly recommend KB Homes to our friends!

This is our 2nd. KB Home purchase. The first time, our buying experience was not good at all, and we had a 4 month delay in getting our home. When we visited the Sales office for this new home at Inspirada, our Sales Counselor Jim, took the time and explained to us how the process worked now, and convinced us... He was Right! We had a very good experience!

Working with Michael ** was a pleasure, he always made himself available to us even on his days off and at night when he was home with his family. He was very knowledgeable in all aspects of the home buying process and the surrounding community. Michael ** represented KB Homes with pride and enthusiasm, he never made us feel we were an inconvenience to him, even though we often had a million questions. In the end my wife and I got a beautiful home.

KB HOME has lots of plans for new build home to select. You will have lot of natural lights in your home if you chose the right plan. Signing sales contract to construction and then move in was really smooth with outstanding support from KB home staffs. There will be overwhelming information during construction and move in phase, but they will make it comfortable and easy for you. I would definitely recommend KB Home builder to my friends.

From beginning to end, working with KB-Homes representatives will be the best possible experience. I can't say enough good things. Thanks to Víctor **, Luis **, James ** and Glenita ** for doing our process friendly and amazing.

Just the fact that we had the opportunity to be able to personalize our own house from the ground up is truly amazing! It is so exciting to move into a beautiful new house that we had a part in customizing! At every level of the process, the KB staff was kind, honest, and helpful, which keeps the humanity in the business! They were not trying to solely make a sale or make the most money possible, but honestly cared about our personal lives and wellbeing. Therefore, we didn't feel like a part of an assembly line of home buyers, instead, it was more personal and heartfelt. We are truly thankful to KB for bringing us into our beautiful new home!

Our overall experience with KB has been excellent! Everyone from the sales staff, loan officer to the warranty and builder has been nothing but wonderful and extremely professional with us. We appreciate everything they have done to our experience of buying a home with them a great one.

Overall experience has been great. KB Home was very responsive and outstanding in providing home buying service. The sales agent, Naz **, was awesome and I highly recommend his service to anyone looking to buy a house in Jacksonville.

This entire home-buying experience with KB Home was exceeded only by the satisfaction and pride that we now enjoy in our new home. This is our 26th home, and both Jane and I continue to marvel at how we both seem more excited about this home than we have been with any of our previous homes.

BUYER BEWARE! I dealt with Robert ** on the purchase of a Home in Jacksonville Florida from KB Home. This company enjoys to pull a bait and switch and then when you confront them they believe that it is alright for them to yell at the customer. When attempting to cancel Robert sent me a cancellation for putting the reason as “buyer remorse” and stated they would not refund my deposit. When I responded to his email about not signing that since this was not the reason, I received no answer. I have been deceived and lied to from Robert and KB Home from the beginning even with the mention that Jax Beach is 15 minutes from the location of the home. I highly advise to save your time and money and not purchase from these criminals.

Process from start to finish was unforgettable. Overall experience from start to finish was exciting. I was able to see the evolution of the home from the ground, to finish. Picking the upgrades to have the house just like I wanted was awesome.

Great, fast and efficient. I purchased a home in Tangle wood Deanna was my loan officer and Jeff and Judy where my sale agents, all of them where very knowledgeable and helpful, kept me up to date. Closing was really smooth.

The KB staff from sales, finance, and construction were more than accommodating. Throughout the entire build process, the team members were readily available to assist. Even when there were “road blocks” more and more team members were ready and willing to step up, assist, and get the job done.

KB Homes has made the home buying experience seamless and enjoyable. With changes in our circumstances that necessitated a change from designing and building a new home to moving into an already built spec home, the KB team went out of their way to understand and to make a way to accommodate our new home needs. Even after closing and moving into our new home, the team continues to stay in close contact, solving issues and responding to questions. We could not be happier with our overall home buying experience with KB.

My home buying experience was great! I was helped so much by John ** and Katrina **. John & Katrina are so professional and a very pleasant people. Even when there were bumps in my process, John & Katrina were diligently consistent in answering my questions and following up with every matter at hand. Steve the construction manager helped me with the little things that need to be fixed after close. John and Katrina are assets to KB Homes. I love my home and I'm so happy I bought it! Thank you John and Katrina for all your help, integrity and kindness!

My husband and I feel very fortunate to have worked with the KB Team and have all areas of the home building process go so smoothly. From picking our lot and signing our contract with our sales agent, to working with the Design Center in picking our options, to working through the building process with our Superintendent and finally working with KBHS Home Loans, we could not be more pleased! KB made it easy for us in all aspects of the process.

Honestly wasn't expecting this home buying experience to be this smooth and easy. I have bought in the past and this was so much more pleasurable. Great job. From the moment we walked into sales to the moment we got our keys everyone was very genuine and helpful. Thank you.

My experience with KB Home was great. Jason ** and Linda ** did a great job by keeping me well informed from the beginning to the end. And also Jeff the contractor was awesome as well. KB home worked with me on choosing a convenient closing date because I work out of state. This is my first experience buying a home and it was a great one. They still keep in touch with me about the house in case something comes up and I thought that was really awesome.

Our experience with KB was great! Like with everything else in life there were a few bumps on the road but they came through and delivered. From pre-construction to the Design Studio to all the Buyer Orientations, the process were explained to us in detail, we would recommend to friends and family!

I'm sure no home building experience goes perfectly but everyone we worked with at KB really tried to get us what we wanted and resolve any issues we had. We love our finished home and had several great people at KB help guide us each step along the way. Thanks!

Reliable, responsive and professional. For my first home it was a terrific experience. I would definitely recommend any first time buyer looking into the new home buying market to look into KB home. Also their customer care is was amazing.

Excellent pre-construction and sales staff. The subcontractors are very sloppy as they build and leave tons of debris and trash laying around. I hate to think of what I might find if I dig deep enough in the backyard. They're also terrible at installing exterior pavers. It's better to save the money on the upgrade and hiring a contractor after the fact; or doing it yourself.

My older home was a KB Home built in 2000. Seems like the quality may have been a little better back then. Some design aspects can be improved. One or two pockets of dead space. We have have appreciate an option to add a 1/2 bath.

KB staff members made my first home buying experience a pleasure. I am a single parent with no one to help me with my journey and my KB team was always there to help me with questions I had about the many various steps of the new home construction. Their goal was always and will always be making me (customer) happy and providing me with the perfect constructed home of my dreams. Believe me they succeeded!! This was instilled from the moment I walked into the Sales Model until I had my final walkthrough and got my keys and moved in.

Our new KB Home is exactly what we wanted. The new construction process was a little overwhelming at first, but the team at KB made it really straightforward and guided us through each stage. KB has a decent balance of letting you tailor the design to your exact preferences without totally inundating you with too many options. Overall, we love our new home!

From Sandy in sales, to Paula in mortgages, and finally John, our Project Manager, I have been pleasantly surprised at every step of the way. Our home was finished on time, closed as scheduled, and the quality of workmanship very good. Our single warranty issue has been resolved quickly and completely. I highly recommend KB Homes.

The overall home purchase experience is wonderful, from sales, loan, to home warranty. The process is not time consuming because the process is clear and simple to follow, it took ~4 months from construction to close. I am happy with each step.

Every staff member from KB Homes are very professional and knowledgeable from Sales to Construction. OVERALL, I'm very satisfied with my new KB home. I look forward to many years here. Thank you, KB Homes!

From the day we went to the homesites we were sold. The quality of the models was excellent and the staff was very professional and knowledgeable. The views from these lots is exceptional. I would recommend KBHomes to anyone looking to purchase a new home.

Overall I was very satisfied with the KB Homes experience. I am a first time home buyer and did not know what to fully expect. The sales reps were able to explain what to expect and helped me decide to move forward. They were friendly and approachable throughout the entire process and even after I moved in. The construction rep was so knowledgeable and walked me through every inch of my home during the build and before completions so I would know what to expect as a home owner. He covered so many things I never knew to think about, which is so helpful.

Great sales staff. Great Construction super. I noticed that once the warranty company takes over, other residents complained that it took months to get warranty issues resolved. My nieghbor had mold in her bathroom with mushrooms growing through the floors. Warranty team ripped up the floors. They didn't come back for a month or so. So whatever issues you may have, try to get it resolved during the first 90 days so that it gets fixes quickly.

The entire process went smoothly from loan application, home selection, contract signing, loan process, studio selections, construction, and closing. Overall I am very happy with the quality of my new home.

Our buying experience with KBHomes was the best we could have asked for. We are very grateful for Andrea, she went above and beyond helping us find our ideal home for our family. There was a moment where we almost had to back out due to us not finding the perfect model for us. Andrea continued to follow up with me and because she knew all of our wants, needs and paid attention to detail she found the one for us. We are so happy to be in our brand new home and we have KB home and their great leaders to thank. We are happy to be in such great hands. We are also so happy to have worked and bonded with Andrea so much.

It was very exciting to purchase a new home from KB Home. This was our first experience with a new build and the process was smooth, easy and very exciting! The home is well made and the staff have all been attentive and informative. Each department went above and beyond to make sure that this was a positive experience for us and to do whatever was necessary to make sure we were beyond satisfied.

The quality of construction was abysmal. The quality of finish work was unacceptable. The foremen, and those in charge of engaging subcontractors, need to be reviewed for competence. I can't name one group of subcontractors that did a quality job. There was absolutely no continuity between subcontractor (plumbing to drywalling, to tiling etc) and no apparent oversight anywhere along the way to make sure the jobs were done correctly. Inspectors appeared to be absent from the job site. Finally, KB put profit above customer satisfaction. We will not recommend KB to anyone for their future homes.

Very smooth home buying experience. Right from selecting a correct house as per your requirement and within your budget to availing a home loan, selecting building materials/appliances of your choice to timely closing and extended care and service all that is very professional.

KB provides beautiful homes and a great team of staff. I would have the vendors or subcontractors pay more attention to the fine details of their installation and workmanship. I know KB has high standards and I believe that should be instilled and passed along to everyone one else involved in building a KB Home.

The fluidity of the entire Home buying process with KB Home was absolutely amazing! It felt like everything was taken care of for us. We had a great team throughout our first home buying process! Thank you KB Home.

We are so happy with the level of professionalism we received from KB Home. If you are looking for a new home and a great experience look no further than KB Home. Thank you again for everyone that made this a memorable and lasting experience for our family.

Overall experience was very smooth and positive. All the teams (sales, customer service, construction staff, design studio, loan) are very professional and provided every details that we asked for. We received regular updates of our home progress that helped us in prepping for the mortgage process and close the escrow on time.

These are accurate to the best of my knowledge. Satisfied overall with my KB Homes in Denver. Just make sure to have an agent and a good inspector for pre-drywall and before closing. After certificate of occupancy if possible.

KB Homes staff has been very helpful through the process of me buying a home. The way they treated me was not just like a buyer but as a person. They were very friendly, patient with my questions, informative and professional. The process did not feel awkward at all. They are reliable and easily accessible. I am thankful for them in the process, had they been any different it would have been really stressful.

This team is the BEST. No matter how many times I wanted to give up due to personal reasons, they ensured everything was taken care of and things were running smoothly. Sarah stepped in and I felt like I had a friend on my side. Marty is awesome. I felt like I had a brother on the KB team. He looked out for me and took care of my home; before, during and after closing.

I am a single mom who now has a beautiful 4 bedroom 2 1/2 bath home because the KB staff helped me go through this process. Through the highlights of choosing the colors and upgrades, to the fears of the mortgage process, and even going the extra mile by praying with me at the end, the team did not see numbers, they saw and helped a family.

Professional, Best Value, Beautiful, Helpful, Kind, Respectful. As a newly single mother, this was the clear option for me and I am beyond pleased that I went with a KB courtyard home. The fact that it was affordable, I have a lot of support staff, a courtyard and neighborhood with many families and most importantly, a new build with plenty of professionals on which I may call, makes this the best choice for me.

KB Home is a solid builder. We love our floor plan. They did such a good job of utilizing every square inch, resulting in a spacious one story home with plenty of storage. It’s only 2089 sq but it feels so much bigger. The reasonable price of the home left plenty of room to upgrade our cabinets and flooring, and add stone to the exterior of the home. The design center not only had great options for us to chose from, but excellent staff as well. Thank you for making our first build so enjoyable.

KB has a knack in finding the correct place with good plans to build houses. That said, we had lot of issues with the house during delivery. Customer service representatives are extremely friendly and they'll do their bit to help you a bit. Overall experience has been positive till now.

This experience much better than our 1st house we bought. Everyone very kind & helpful. My questions were answered & every time I went to the sales office I was greeted with smiling faces. And also with Rich!!!!

From the first day walking into the sales office, I knew KB would be the builder we chose for our new home. Everyone has been excellent from the sales office through close of escrow. At the end, I have no complaints and we are very satisfied with our new home. We couldn't have had a better first time home buying experience.

The entire process from start to finish, in the home buying process, was flawless, smooth and overall pleasant. We enjoyed every bit of the process thanks to the awesome staff we encountered at every step. Everyone made our dream come true and they eliminated the stress and fear anyone gets while buying a new home. We are so grateful for everyone and KB Home for their impeccable work.

Renee has very professional way to help me find my dream home. She never refused any of my request and always give me great ideas to solve my problems. She answer my phone call fast and always gave me the solution the same day. There are no language can write my appreciation. I just want to say that I am a very lucky person to meet her. Thanks.

Our entire experience with KB has been wonderful. Sales team, lending team, design team and construction superintendent were always available, responsive and extremely knowledgeable about the process within their field.

They have perfected the home buying experience! Everyone was extremely knowledgeable, friendly, and available whenever I needed them. As a first time homebuyer there’s nothing else I could have asked for. Thank you!1

We proud as KB is our excellent choice. Seen many builders before come to KB but KB Home is the one who is in our budget and the place where we wanted to live. Everything is documented, very transparent and friendly staff. Having the same excited feelings from meeting the sales staff to living at our own home.

As a first time home builder they made me feel at ease and explained everything every step of the way. I feel like I joined a family with this crew as every time I see them or speak to them they are just the best!

Great experience for a first time buyer. Buying a new KB Home is the perfect transition from apartment life where maintenance covers all issues and the used-home experience where everything is the homeowners’ responsibility.

I am so happy I chose a KB Home, there were other options out there, but I was drawn to KB Home for the location, the price, the floor plan. It is my dream home, and the staff made the experience a wonderful one. I will refer and send friends and family to KB home.

Our experience in building our new home with KB Homes surpassed all our expectations. The design, quality of materials, workmanship and most of all the excellent staff make KB Homes a top builder. We are proud to show off our new home.

Excellent neighborhood and location. We need some stores and malls close by. So if the permit is allowed you can take a chance to build some store for us. The house and the quality is very impressive and finished with detailed as requested. Excellent.

KB Homes has variety of options to chose from for your dream home. They also have amazing sales officers who provided timely information about each and every home being built and also has clear visibility about which are ready to buy versus which are future lots. As first time home owner my husband and I were terrified with all the formalities needed but Maricela and KB homes made it very easy with the paperwork being accurate and easy to understand. Timely assistance was provided whenever needed. We had a great experience with KB homes.

Working with KB has been a dream come true. Our house is gorgeous and was made exactly how we wanted. The construction, sales and studio teams were more than joyous to work with. There have been so many great memories made along the way in getting to watch our house grow from the ground up! It wouldn’t have happened without our amazing KB teams that came together. I would do it all over again in the exact way! Everyone was so professional, kind, thorough and timely. It’s been a great journey with you all!

We would like to share that buying a home from KB has been such a great experience overall with the care and attention they provide to there customers. Carrie, the sales department was the first person to offer us a great opportunity for me and my family to purchase a new home. She offered to help us every step of the way. She pointed us in the right direction. She made this possible for us. We are very happy and satisfied with the purchase that we made. We love our home. The ** Family

The entire experience was so easy and the entire staff could not have been better from the salesman, the mortgage process and the construction. I would do it all again and have recommended KB to my friends.

Everyone is great except Customer Service. They are difficult to reach, don’t return calls, and can’t seem to fulfill a simple request for an Owner’s Manual for the thermostat. I am wary of attempting to resolve issues more complex than that!

We are a first time home buyer, there are a lot of things we don't know we need. KB's staff were there to help us and remind us of loan documentation, important items, and helpful hints. KB really make the home purchase a very pleasant experience.

My son said, "Dad... we are finally home at KB Homes." KB Homes are serious in its commitment to provide best quality homes in our current market today. The prices are affordable and business are conducted with honesty and integrity the moment you spoke with the sales, the construction crew and the final home delivery or hand over are just Perfect!!

We are first time home buyers and purchased a "quick move in" home. The sales staff, lending team, and construction/warranty team were all extremely knowledgeable and helpful through the process. They have been responsive to any concerns that we've had. We are thankful for all of the resources that KB Home has provided us and for all of the help along the way. We love our new home and cannot wait to make new memories.

I would def consider KB Home if I ever decide to buy another home for which honestly means a lot. I sincerely want to thank every single member of the team who has helped us during this entire journey.

This was our first home and KB Homes held our hands through the whole process. At times when we felt like giving up Pam our loan consultant would not let that happen. We had weekly calls and Christina send me pics every week on our home from the time they cleared the lot. I am extremely happy with KB homes and would recommend them to anyone who is looking for a great builder.

We had an outstanding experience with KB. Our home has a great floor plan and is extremely efficient. The thing that made our experience so good was the KB staff. Every member of the team from sales and design to financing and construction exceeded our expectations. The process was smooth and organized and we knew where we stood every step of the way. We truly felt like we were in good hands. We got constant communication from the KB team on the status of our home so there were never any surprises along the way. I would wholeheartedly recommend KB.

Great experience. Honest customer care staff. They are very genuine in helping you out during the entire building process. I question how much KB likes to spend on labor but luckily in our neighborhood we have a great superintendent to watch over them.

KB offers good value when it comes to new construction homes. The upgrades are reasonably priced and the staff worked really hard to keep construction on target to close on time. I wasn't made to feel pressured to go beyond my budget, and the financing through KBHS Home Loans is very competitive. I feel KB is building homes for the practical professionals and working families looking for homes that people want to live in and will increase in value over time.

I'm so happy with KB HOME. After l purchased my home they check on me to make sure everything is ok, any issue they will help immediately starting with the sales counselor and ending with the construction manager, closing date, financial, insurance, studio, I'm more than satisfied. I'm happy with my new and first home!!

My wife and I had been looking at homes in the Bay Area off and on for nearly a year. We had seen countless existing homes and decided to drop by KB Homes Sales Office with our agent. We saw the model home and immediately fell in love with the place. We met our sales agent who was extremely helpful, knowledgeable and most importantly, not pushy. That very same weekend, we went into contract and began our process to move back to San Jose from Gilroy. That began a very stressful process to sell our existing home and the move.

The staff was friendly and always helpful in providing the information required to understand the process. Maricela & Steve are extremely patient in answering our questions. The model homes were nicely done and helped us in picking up different configurations of the homes. All 3 plans at Rosebriar were well designed and made efficient use of the space. We've already recommended our friends who are equally impressed us.

The staff at all levels of our buying experience was great. The homes are built soundly and very energy efficient. Wish the lots were a bit bigger but the amenities at this location make up the difference.

Great experience from contract, to selection process, to construction. Easy process and awesome help with selections. Mike my construction supervisor was very responsive and walked me through any issues. Was contacted each week by Mike in construction and my sales agent with updates.

Great throughout! We choose KB based on the high reviews and they kept up with the high standards. Very nice and careful staff. The new home was finished before the scheduled date and everyone always did their best. I am very happy with the new home and how I felt during the whole process.

We are extremely happy with our KB Home! Everyone involved from sales to the construction process was very knowledgeable, professional and they really strive for excellent customer service. Anything we needed or any questions we had they were always there to answer them for us. This entire process was seamless and they took us through the construction process all the way with weekly updates. Seeing our home come to life has been an exciting time for us and we are so happy with our decision to have KB build our dream home! Even after the closing, they are still checking in on us making sure everything is going ok.

KB has been incredible from start to finish. From the friendly and knowledgeable staff to the floorplan and construction. I really feel as though they care about how my experience is and making sure I'm happy. I 100% recommend KB Home to friends and relatives.

The overall experience was excellent! We wouldn’t do anything different and we are so grateful for everyone that was involved who made our first home buying experience such a memorable and easy one. We definitely will/have recommended KB Homes to our family and friends. Extremely, extremely satisfied!

They did an excellent job the features of the house and everything that went with it. I thank you very much for everything that you have helped us with and will continue to help. Thanks to Sam and Bobby and the gentleman that helped us with the loan. He went out of his way to help us.

KB Homes’ priority is customer satisfaction. The professional sales and construction staffs were certain that I was fully informed as I went through each step of the purchase, and made certain I knew exactly how construction was progressing. Before closing, they addressed any concerns I had with the home and now that I have taken possession, they are still available should I have any needs.

KB Home is definitely built on relationships as we have formed several over the course of the time it took to build our home. The company has a standard of customer service that is truly impressive. From start to finish we literally have no complaints with anything. I think the company is truly innovative when it comes to the design of the homes. From the spacious bathrooms and kitchens to the options you can choose throughout the house; there is a model/floorplan for each and every family. We have the 2333 model and we absolutely love the size!

There were a couple of issues which I understand is not possible to have a perfect experience when buying a house but KB made the best effort on the whole process to keep us informed, comply with the tasks that we had and to keep our satisfaction at the highest.

We were trying to build our home at Capano Ridge in San Antonio Texas. At first, we thought this would be a great experience because Mellisa was an absolutely amazing representative. We signed for the lot about four months ago and started to get a little impatient because we were told they would be breaking ground no later than November 15th. Well, it's December and ever since Mellisa left we have not gotten any calls or anyone to keep us in the loop. We still have not gotten our appointment scheduled with the foreman.

Everything from sales to contracting went very smoothly. I was very pleased how often we were contacted and informed of any new information. Everyone is always aware and kept in contact. Any issues we had were quickly resolved. I would 100% refer KB Homes!

Home buying can be exciting and stressful and amazing. With KB Homes, we have a beautiful home, in a beautiful community, and are supported by a wonderful team of KB Home construction staff and mortgage lenders.

During our multiple trips to the sales center, Michael ** at Katy Manor Preserve was extremely patient and thorough when answering our endless questions! His knowledge and honesty was key in helping us choose KB Home, And the excellent service continued through the design studio and all the way through construction. Our new home is exactly what we had hoped for when beginning this process!

Great for first time home buyers. Our home buying process was fantastic. We kept waiting for the other shoe to drop and something to go wrong, but it never did! Everyone was very helpful and we are happy to be KB Home Owners.