JennAir Slide-In Ranges Reviews

Please do not buy this range if you think that you are going to use the WIFI feature. IT WILL NOT WORK!!! After 3 hours of troubleshooting, it simply will not connect. Even when I have turned my router to 2.4ghz. I bought this because I have a hard time reading displays on other ovens so I was told I could use my phone. This is nothing more than a gimmick that does not work. There should be a class action lawsuit over how many people have found the same issue. Save your money, buy a better brand.

If you could call JennAir a trophy appliance then we have the BIGGEST piece of trophy Junk made. It leaks gas. Have had service tech out several times and he just keeps replacing parts at our expense. Most of the time we have the gas shut off to this pricey piece of junk. I DO NOT recommend this to anyone. Should have stuck with our LG electric range that had no issues.

The burners cycle on and of and it won't even boil water. Very slow oven, must bake at 375 instead of 350 and it takes longer to bake. I am not satisfied with it.

We bought this range after being told this was a high-end brand and great quality, which at first I would agree. I loved this range and would recommend it, I feel so bad for doing that now. We had this range delivered in December of 2021, but it wasn't used until we moved in after February 2022. In October of 2023 the range started turning it self off in the middle of cooking. Nothing we tried solved the issue, also the only way to stop the horrible beeping sound was to turn it off at the breaker. Which they said was the only troubleshooting option, it didn't solve the issue. So we finally get it serviced in November and they replace the control board in the range. We crack it up to we had a bad part. Nope, here we are again February 2024 less than 15 months after they fixed it and it is happening again. I call to see what they can do and they do nothing but say oh this isn't normal and it will be 145 plus labor.

Bought a JennAir slide in in 2022. It’s not as good as our previous twenty year old Jenn Air slide in. There are some features that are no longer there (fast preheat). It takes a looong time to preheat. The bellows had to be replaced at our cost as it was thirty days past the warranty. The bellows had holes in it and the repairman said he had never seen anything like it and said it must have been defective at time of installation and suggested I contact the company to give me partial compensation. The whole draft housing needs to be replaced as the bellows is attached to it.. 575.00 plus 175.00 for the repair guy to come out… I contacted Jenn Air and sent pictures but their customer service is terrible and I never heard from them. The stove is just ok. As I said not a patch on the older model and nowhere near as good as my Frigidaire Professional that is at our cottage. I must say though that it is quiet and the glass top works well.

I bought a Jenn-Air slide in range 5 years ago. We experience digital glitches, the stainless steel is peeling (how is that even possible) and rusting. After paying $4,300, so disappointing. I called about the digital panel glitches and none of the parts are in stock!

After over 1 1/2 years and over 25 service calls of trying to get my new Jenn-Air downdraft range to look and work properly, I have given up. I've had two new ranges in the last 1 1/2 years, both of which have had a variety of unit malfunctions and aesthetic problems e.g. scratches & dents. Jenn-Air takes no pride at all in the quality of their products regardless of what they tell you over the phone. The latest problem, internal oven lights flickering when the oven is on has been addressed 3-4 times with no resolution. I could write a book regarding my experience with Jenn-Air, but I don't have the time. I will never purchase another Jenn-Air product!!!

New home construction in 1999. JennAir down draft only option due to cabinetry. Was very soon disgusted. Very expensive, very frustrating and overall disappointment. Have to keep breaker turned off to stop continuous beeping from oven. Replacement with other than downdraft ventilation will require cabinet, ceiling, roof and other remodeling.

I spent $3700 on a Jenn-Air down draft oven to replace the Jenn-Air that was too old to be fixed. Self cleaning, HA!!! I had a meatloaf that decided to belch in the oven.... I tried using the "Cleaning" cycle the next day, tried using it twice, what a joke!!! I had to breakout the good ole reliable Easy Off to get the oven clean!!!! And yes it left a residue on my oven walls and the bottom. Whomever at Jenn-Air thought it would be a GREAT idea to do away with the previous self-cleaning mode should be fired!!! At least then you could leave your racks in and the oven got so hot that it turned the mess to ashes!!! Yes it took a few hours but it was an easy cleanup!!! I spent more time cleaning this oven then I did on the old fashioned ovens that were NOT self-cleaning. Needless to say I am very disappointed in the quality of Jenn-Air these days and will never recommend anyone getting a oven from them!

1. Stovetop burners cycle on and off and keep getting hotter and hotter. Water boils on lowest settings on all burners except melt. Multiple calls to Jenn-Air and repair people. Jenn-Air concluded it’s “working as designed.” Do not buy this range. I had to buy a portable burner to cook anything needing a simmer longer than 12 minutes.

I was frying chicken and all the sudden the ceramic cooktop exploded to millions pieces, have no ideas why. So I call Jenn Air customer services and they send the guy to the house. Guy was there for a minutes and said that he couldn’t find the wire that caught exploded which I think my contractor probably cleaned it out. Do not ever use Jenn Air products, too dangerous. They not standing behind they products at all.

2 Stoves..in 4 mos. 48' Unit $10,000. Burners didn't work on 1st one - they replaced it. 6 service visits & professional install. 2nd Stove Oven doesn't work. *DO NOT BUY ONE. Mine still doesn't work.

It is a really nice oven. I didn't have much choice since I need a downdraft. the only problem I have is that the control knobs are placed so that if cleaning or leaning over you push them and then go on.

I have owned this Jenn-Air range & oven for over 30 years.! It works like a charm. I have never had it serviced nor any problems whatsoever. The Only drawback is cleaning the grills & keeping it clear of crumbs.

Honestly I was not aware of this particular brand, I'm not that much in kitchen brands, but I'm surprised with this one in particular. I'm very happy with it, sturdy, easy to clean and with the enough dentures for my regular cooking.

Had 2 of these stoves. The oven digital controls failed exactly the same on both and required several Hundred dollars to repair. One of the gas range tops shuts itself off unless I have it on high. Oven door does not shut well. Not a well made appliance. Pass on Jenn-Air.

Great range. Lives up to its name. We plan on purchasing another one sometime soon but since there’s nothing wrong with the one we have except the eyes are not covered and we would prefer a smooth top type range.

The top oven vent cover black paint started peeling. It was not under warranty although being less than two years old. It was costly to replace. In order not to replace it, I stripped the paint. It ended up looking better. This happened within 2 years.

We have owned 2 Jenn-air ranges over a period of 40 years. Throughout this period, we have experienced various repairs. We’ve replaced the initial coil burners from our 1st range with the solid cast iron disks. Our 2nd range is a smooth glass top. We are constantly repairing the elements—burners continually dysfunction and die (for lack of a better word). These ranges will not support heavier cookware—even the ss soup pots apparently cause burner dysfunction.

Our Jenn-Air has an electric oven and gas stove on top, the oven is always the perfect temperature and the convection is wonderful. The stove has different size burners for different functions and is great.

We chose this down-draft range based on the name Jen Air's being quality. After two separate occasions where the motherboard on the controls stopped working, and having experienced 3 separate attempts this last time to make repairs by replacing the computer and igniter both of which failed to make the repairs, I would not recommend this to anyone.

We purchased it in 2000 and never had a problem except replacing the burned-out oven light. It has convection and a regular oven. It can be a standalone as it was when we purchased it or built-in. We converted it to when we moved and replaced the "look-alike" leaky GE. Jenn-Air holds the heat in. Our's vents from the bottom, through the basement, and outside. Love the backsplash with a light over the burners and a shelf for spices. After 20 years, the stainless steel still looks good.

We upgraded from Kenmore to Jenn Air during a remodel. EVERY SINGLE appliance has broken down at least once. For some reason our oven decided we kept Kosher so we couldn't use it on the Sabbath. Then the temperature became extremely erratic and we couldn't use the top oven. All these products are junk.

Not dependable product. The range went out the day after the warranty. To fix it the cost is one third of the price of a new range. I had no choice to buy another brand range since I can only buy one which has a downward draft. My exhaust in the kitchen is forced towards the basement and exits outside the house.

This range has a lot of electronic components, and while it may look real nice, the components, (especially the major one to turn on/off oven, timer, and temp setting) has failed. Replacing that "motherboard" is very costly. The burners/ignitors also seem to have recurring problems as well, they keep "clicking" on after the flame is lit.

My slide oven range with cooktop is well over 20 plus years old.. I cook on it every day. The oven works perfectly, the stove top works perfectly, I never had to have a repair.. THIS range was in my home when I purchased it. I was going to purchase a new range but my local appliance store salesperson told me that it is a great range and he suggested that I keep it. I am so happy that I listened to him.

Down-drafts are very difficult to find a repair company should you need one. Most home warranties won't cover any kind of Jenn-Air let alone a down-draft. Our self cleaning element no longer works. Repairs, if you can find a company that does work on them, is VERY spendy!

I have had this range replaced two times and am on my 3rd range and the WIFI is awful! This is the worst range I have ever owned. In fact JennAir and the place where I bought my range gave me $1500 to try to connect the wifi one more time before returning the range for a 4th or getting my money back. They promised they could get it working. They got the wifi up and running but every time the power went out I had to reconnect it. I got a new router and then it would not connect again. This was right before the holidays so I waited until afterwards because I had difficulty getting Jennair to ever answer the phone and I did not have time to deal with it.

Simply put, this range is free standing, does not integrate with cabinets and countertops. But wait! There's more... We recently bought a new home. We cook a lot so while updating the kitchen, we intended to buy a WOLF range. WOLF is quite expensive so, ever budget conscious, we shopped for an alternative. In Jan '20 we purchased a less expensive - but not by much - Jenn-Air Professional 30" Dual Fuel / Model JDRP430HL. We told our local supplier, that we wanted to replace a 30" elect range with the Jenn-Air - the unit would slide into an existing island configuration. The day of delivery / install we noticed that the top was chipped. No problem, they'd replace it.

We have a Jenn-Air slide in range (Model JES9800CAS02) purchased in May of 2013. Quality is poor for a unit of this price ($2000+). Within the first year, the control panel failed. This is a design defect as the electronic display sits right above the oven door (which does not close properly). The heat from the oven penetrates the panel causing the electronics to fail (a very common problem - $270 for the part). The oven door is too heavy for the steel plate where the hinges are attached, causing the door to warp and not close correctly. I had to use my blacksmith skills to straighten out the plate (which will surely distort again with normal use). I also had to replace the glass cook top which broke in two places under normal use ($450 for the part). I was able to do the repairs myself, which probably saved several hundred dollars. We will never buy another Jenn-Air or Whirlpool or Kitchenaid or anything made by this company.

The glass/ceramic cooktop works great. The oven does not. Takes FOREVER to preheat & allows a 25° variance while cooking. So things take longer to cook & you have to set the temp higher. For example we used to set Bake to 350 and cook an item for say an hour. Now I set to 375 and often have to cook the same item for say one hour 15 minutes. The steam clean does not work well at all. While this unit was within warranty we did have an authorized tech come look at it. He told us the variance in temperature is allowed. I would not purchase a Jenn-Air again based on this experience.

JGS1450FS. I would not recommend this product. This is the third Jenn-Air range I have owned and definitely the most poorly designed. Controls are on the top side and extremely sensitive when trying to clean. Knobs are not removable so they are difficult to clean around. If you don’t clean the knobs towards the Off position, you can inadvertently knock them towards the on position which turns the gas on and you don’t realize you have done it till you smell gas which is dangerous. Had to change the oven light bulbs today and they are in a most awkward spot to reach, at the very back, top corners. Glass covers was both difficult to remove, one bulb was broken and filament stuck inside.

Electric range top doesn't stay on. "Elements start and stop glowing when turned on because the cooktop elements cycle on and off to reach the right temperature." However, when you try to cook something on high temperature (e.g. to sear meat), the range stays off for 5-10 seconds at a time making it impossible to cook at the right temperature. Piece of junk. Very disappointed with a brand that I thought produced high quality products.

Biggest waste of $12,000. Bought range one month ago and nothing but problems. The oven racks do not stay where you put them. You pull them out, they roll back in. I heard range not level, it is, heard they weren’t put in right, oh they are. Now hearing problem reported to Jenn-Air engineers to resolve. Doesn’t help me. Problem 2, every time you turn on oven, it flashes and plays piano noises. I been told it’s error. Oh after 5 service calls, no one can figure it out. Call customer service at Jenn-Air and all they give you is lip service. STAY AWAY.

Bought new 2016 Made in America model JES1450DS0 burner. Went bad 30 days. Fixed, no charge, now for the last 10 months the "fan speed is too low ". On line says shut off the breaker wait a minute. Now this no longer works so need to call for repair. Have a bad feeling it's the touch pad but we will see. Hope to get 5 years out of this then will buy a not made in America oven. After serving for 21 years in the military this is not the way I wanted to go.

Purchased the Jenn Air Oven based on belief that Jenn Air was top of the line. Paid almost 2000 in 2014. Since that time, I have replaced the touchpad and motherboard (control board). I find it hard to imagine that Jenn Air doesn't stand by their products at this price point. Had I known that the stove was merely filled with Whirlpool parts then I would have simply purchased a cheaper model. This is classic bait and switch marketing techniques. Last Jenn Air that I will purchase.

...I would never have let the builder talk me into this range. It was expensive for starters but this was our new kitchen so I didn't want to scrimp. And it was a Jenn-Air, which I'd always wanted. It had a grill and a downdraft and was reliable, right? We purchased the range in '07 for about $1500 on sale and by 2012 we had to replace the control panel panel for a whopping $750, including labor. Okay so now 2019 is here and the control panel is again inoperable and I'm assuming that the replacement will be over $1000 this time. Granted we do live in a very rural area and a repair person has to travel a ways to get here, but still, I could have had a simple stove for a few hundred dollars and it would still be working.

We've had our Jenn-Air gas range for 12 years now. I'd say it's a miracle it's still working, well partially. I'm SO VERY THANKFUL to Jenn-Air for producing such a poor quality product! It used to make my wallet lighter from the multiple repair costs. I'm also thankful for the opportunity to learn how to repair these. Since it's so costly, I decided to just fix it myself. I've learned SO MUCH ABOUT repairing this range that I'm going to start my own appliance repair business to supplement my income. I look forward to the Sledge Hammer Party we will have when I can no longer get replacement parts. I'll drag this POS out to the front yard and invite everyone over to take a swing. Hey, if I charge a few bucks, I might get enough to buy a new NOT JENN-AIR/MAYTAG RANGE. Maytag/Jenn-Air, you'll be filing bankruptcy soon!

Purchased a Jenn-Air dual fuel slide in range. I have had it about 15 years, so there is some longevity. I love the parts that work, but not all parts have ever worked properly. Immediately one back burner did not work properly - - it continually tried to ignite when turned on. The serviceman said the burner thermal sensor thinks the stove is cold, so he told me to turn the burner on high and run it to warm up the cooktop. That did stop the clicking noise, but the other burners never had that problem; obviously it was defective. I just stopped using the bad burner. The broiler never worked which I did not discover immediately because I rarely ever broil food.

This is the second Jenn-Air slide-in range we have owned. Our first range worked trouble free for many years. We only replaced it because it was looking very used. The new range, mostly the oven has been trouble. We have replaced the control panel twice. First time because it just stopped working. The second time due to maintaining of temperature of the oven. At first I thought it might be operator error, but after a couple repair visits, we realized it was the unit. The unit is 6 years old and went out of warranty last year. Not sure where we are going next. But, no new Jenn-Air...