JennAir Slide-In Ranges Reviews

Please do not buy this range if you think that you are going to use the WIFI feature. IT WILL NOT WORK!!! After 3 hours of troubleshooting, it simply will not connect. Even when I have turned my router to 2.4ghz. I bought this because I have a hard time reading displays on other ovens so I was told I could use my phone. This is nothing more than a gimmick that does not work. There should be a class action lawsuit over how many people have found the same issue. Save your money, buy a better brand.

If you could call JennAir a trophy appliance then we have the BIGGEST piece of trophy Junk made. It leaks gas. Have had service tech out several times and he just keeps replacing parts at our expense. Most of the time we have the gas shut off to this pricey piece of junk. I DO NOT recommend this to anyone. Should have stuck with our LG electric range that had no issues.

The burners cycle on and of and it won't even boil water. Very slow oven, must bake at 375 instead of 350 and it takes longer to bake. I am not satisfied with it.

We bought this range after being told this was a high-end brand and great quality, which at first I would agree. I loved this range and would recommend it, I feel so bad for doing that now. We had this range delivered in December of 2021, but it wasn't used until we moved in after February 2022. In October of 2023 the range started turning it self off in the middle of cooking. Nothing we tried solved the issue, also the only way to stop the horrible beeping sound was to turn it off at the breaker. Which they said was the only troubleshooting option, it didn't solve the issue. So we finally get it serviced in November and they replace the control board in the range. We crack it up to we had a bad part. Nope, here we are again February 2024 less than 15 months after they fixed it and it is happening again. I call to see what they can do and they do nothing but say oh this isn't normal and it will be 145 plus labor.

Bought a JennAir slide in in 2022. It’s not as good as our previous twenty year old Jenn Air slide in. There are some features that are no longer there (fast preheat). It takes a looong time to preheat. The bellows had to be replaced at our cost as it was thirty days past the warranty. The bellows had holes in it and the repairman said he had never seen anything like it and said it must have been defective at time of installation and suggested I contact the company to give me partial compensation. The whole draft housing needs to be replaced as the bellows is attached to it.. 575.00 plus 175.00 for the repair guy to come out… I contacted Jenn Air and sent pictures but their customer service is terrible and I never heard from them. The stove is just ok. As I said not a patch on the older model and nowhere near as good as my Frigidaire Professional that is at our cottage. I must say though that it is quiet and the glass top works well.

I bought a Jenn-Air slide in range 5 years ago. We experience digital glitches, the stainless steel is peeling (how is that even possible) and rusting. After paying $4,300, so disappointing. I called about the digital panel glitches and none of the parts are in stock!

After over 1 1/2 years and over 25 service calls of trying to get my new Jenn-Air downdraft range to look and work properly, I have given up. I've had two new ranges in the last 1 1/2 years, both of which have had a variety of unit malfunctions and aesthetic problems e.g. scratches & dents. Jenn-Air takes no pride at all in the quality of their products regardless of what they tell you over the phone. The latest problem, internal oven lights flickering when the oven is on has been addressed 3-4 times with no resolution. I could write a book regarding my experience with Jenn-Air, but I don't have the time. I will never purchase another Jenn-Air product!!!

New home construction in 1999. JennAir down draft only option due to cabinetry. Was very soon disgusted. Very expensive, very frustrating and overall disappointment. Have to keep breaker turned off to stop continuous beeping from oven. Replacement with other than downdraft ventilation will require cabinet, ceiling, roof and other remodeling.

I spent $3700 on a Jenn-Air down draft oven to replace the Jenn-Air that was too old to be fixed. Self cleaning, HA!!! I had a meatloaf that decided to belch in the oven.... I tried using the "Cleaning" cycle the next day, tried using it twice, what a joke!!! I had to breakout the good ole reliable Easy Off to get the oven clean!!!! And yes it left a residue on my oven walls and the bottom. Whomever at Jenn-Air thought it would be a GREAT idea to do away with the previous self-cleaning mode should be fired!!! At least then you could leave your racks in and the oven got so hot that it turned the mess to ashes!!! Yes it took a few hours but it was an easy cleanup!!! I spent more time cleaning this oven then I did on the old fashioned ovens that were NOT self-cleaning. Needless to say I am very disappointed in the quality of Jenn-Air these days and will never recommend anyone getting a oven from them!

1. Stovetop burners cycle on and off and keep getting hotter and hotter. Water boils on lowest settings on all burners except melt. Multiple calls to Jenn-Air and repair people. Jenn-Air concluded it’s “working as designed.” Do not buy this range. I had to buy a portable burner to cook anything needing a simmer longer than 12 minutes.