Homes.com Reviews

Been trying to cancel membership for months. Keep getting told someone will call back. No one does. I’ve gotten people on the phone and am told their supervisor will call me back and no one does. Lead quality is horrible.

I found that my name is published on this site! Other realty sites do not have my name listed. I asked that it be removed for privacy reasons and safety concerns. Homes.com response was “Our goal at Homes.com is to provide a comprehensive, accurate, and informative overview of the residential market for the benefit of all users. That includes displaying public records data, which may include individual names. Homes.com does not delete publicly published data records. To have public records redacted or access to those public records removed, please contact your local recorder's office". This is not a sufficient response!

Just don't!! I paid $420/month for a year and received 1 rental lead. I spoke with customer service multiple times regarding activity or lack thereof from the site. They just say, "Oh, well sorry." No offer to reimburse they just continue to take $420 until your contract runs out.

Communication is the worst. You try to get a hold of someone and no one responds. The cancellation process is a nightmare. They will say your contract is canceled but it actually isn't and then continue to charge you. When you call about the charges, they say there is nothing they can and keep your money. Agents, don't use them!

There is no reason Homes.com needs to include personal owner information on their website, including loan amount. Zero reason. Horrible customer service and unethical. Yes, some of this information is already public information, however by putting it in their websites enables ease of access for anyone that googles your name or address.

Created meeting time, waited 45 mins no show, called agent on sign, lives a huge distant away, no idea of appointment setup. Stated he would get a closer agent to call. Got message that I need to sign a paper stating we are not squatters. Pushy agent called, stated that before he will allows to even see the home, we must have an approved purchase order from a lender first. Nothing of his is anywhere is listed as a requirement. He does not want to waste his time. We have been renting a two story condo about a block way for about 4 years, until manager last Aug refused to fix the heater/ a/c unit 2nd breakdown in 9 months and nearly killed my wife still disable. Wanted to see if same concerns about the other home since built about the same time. John D. **

Honestly not quite sure why this company still exists. This is pretty much violating privacy without consent. Everybody should check if their name is being listed on this place, and their home address have been disclosed. They also claim this to be getting from "public record" while don't want to disclose what is the public record they are getting from. Customer service/Privacy team is also non-sense. :)

This company is in violation of privacy laws. I emailed and notified every online realtor site to remove the pictures of my home. All other sites complied without issue except for Homes.com. The listing site even removed it years ago and yet Homes.com is claiming it is from the original listing. This is false. The original listing does not display any photos. Do not use this company

I do not consent Homes.com to post my 3 house owners info. I emailed and called. They're not going to do that. It's not like Zillow.com, Realtor.com which will accommodate your request. You're against the law for my privacy.

As a top-producing real estate agent with 21 years of experience and annual sales of $40M–$50M in a competitive luxury market, I was drawn to Homes.com by their aggressive marketing, including Super Bowl ads, and their promise of exclusive, high-quality leads distinct from platforms like Zillow or Realtor.com. They assured me that my premium listings and robust profile would generate viable buyer and seller leads. Unfortunately, after investing over $30,000, the results have been abysmal.

I subscribed to realtor.com and Zillow. Zillow rate my team as top of Zillow. My team is in the top 500 agents of Oklahoma I was hesitant about Homes.com new platform I'd spend about $1000 a month. They told me that they would be doing coaching and it would show the same payoff as what Zillow and realtor.com. My rep Linda then disappeared after I signed up. I have been requesting to talk to them for over three months. They drag their feet.

This company is in violation of privacy laws. I emailed and notified several realtor companies to remove the inside pictures of my home. All other companies complied except for Homes.com. I explained to all the realtor companies that I was victimized and need the inside pictures of my home removed. I contacted the realtor (Alanna **) who was involved will the sale of our home too. She still works for Homes.com. She refused to remove the inside pictures of our home too. This has got to be illegal. This website https://www.homes.com/ has inside pictures of home that have been recently sold. Along with inside pictures of home that consumers have notified to remove. Yet they refuse to comply with the privacy laws!

want to be photographed for a her listing. This agent lacked empathy for my situation, and unbelievably rude. While it's true that public parks allow photography, this doesn't give someone the right to disregard someones personal safety or privacy. There's a difference between casual snapshots and targeted photography. Even in public spaces, individuals have a reasonable expectation of privacy and safety.

I succumbed to the temptation and gave them a try, knowing they were owned by CoStar. Terrible decision. A year and over $2k later, not a single viable lead. Mainly spam calls or unqualified, out of my territory leads. Canceled months ago but they wouldn’t reimburse. “Sales Rep” based in Atlanta has no knowledge of NYC real estate, reading answers from a script. Stay away.

They say that they will help you get a place but don't and when you got bad credit they should help you build your credit up and if you have the money to put down they want more and you won't have nothing to get furniture or nothing to be put in the place and the owner are money hungry on here.

As others have mentioned, they publish more personal information than any other site and refuse to remove it upon request. It took several months to even receive a reply telling me to go pound sand. Awful, unethical company.

I never received a contract and have paid them more than $2000 and have received no benefit. Terrible company. My sales rep and his manager are terrible. I want to cancel my subscription and they continue to state that I have to get on a zoom call. Do not sign with them. It's like throwing your money away.

Arrogant and disrespectful. Homes.com is the only online real estate company that is so arrogant and disrespectful as to willfully ignore direct requests from property owners to remove personal information from their website.

Absolutely the worst real estate lead service in the industry! They make it look like a potential buyer is calling me on my listing and then send notice via text and email. When I call the number back, the "potential lead" has no idea how I got their number, never called me and is typically upset.

We are receiving robo calls from a 786 number and when we call, it's a person saying they thought we were a lead from Homes.com, we don't even own a home, what a scam. I hope you who are reading this don't pay for advertising with them, or cancel your credit card due to fraud.

I wish I could say my experience with Homes.com was positive, but unfortunately, it has been a complete nightmare. From the start, the warning signs were clear, and things only got worse over time. The enrollment process was shockingly misleading. The salesperson, Jack **, assured me the fee would be "only $1,000 annually," but I wasn’t provided with any written documentation or details. I wasn’t shown the contract before agreeing to the service, and I only found out months later that I was being charged $1,000 monthly – a detail I was never made aware of at the time. It was only after I raised concerns that I received a copy of the contract, and to my dismay, it was a one-page screenshot filled with errors and discrepancies. This made me question whether it was even the contract I had originally signed.

I am having an incredibly frustrating experience with Homes.com. The lead notifications they promise are junk; they did not deliver quality leads during my subscription. It feels like a complete waste of money. What really gets me is the 12-month commitment they force you into. Once you're signed up, canceling its impossible. If you decide to stop payments, they’ll threaten to sue you and send you to collections. It’s an absurd and predatory practice. View terms here: https://www.homes.com/about/homesterms-of-use/.

Homes.com Membership for Real Estate Agents is a Scam! Don't Sign Up. I am a 30+ year top-selling Realtor in Georgia and this is by far the worst platform I have ever spent money on. I am locked into a contract for $1,656.00 per month for 1 year. That is $19,872 for a year of nothing. Never have I made this poor of an investment in my business, so upset that I am losing money and totally feel I have been scammed! The contract expires in March of 2025 and to date, I have had a ZERO return on my investment. Leads are bogus, not real people or people who even are thinking of buying real estate.

A man named David ** came to our office with Land.com material and asked for a meeting to promote his services. He called for months until I gave in to bringing 5 Realtors to the conference room for briefing on Land.com. BEWARE, it is NOT land.com but Homes.com where he tells you all the great things and leads you to think you will receive so much for signing up at the bottom because they will surpass Zillow and everyone will have to pay more. Now, you will need to pay attention because Land.com is refundable but not Homes.com. We must have heard wrong is how the customer service department put it when we got nothing and tried to cancel. It took months of writing emails and speaking to Homes.com in Virginia. There is NO contract, it is when you set up your profile that triggers your commitment for 12 months.

Homes.com came out to my house to film, I told them no inside closets or garage. They went ahead and filmed those areas. I contacted realtor who sent them email to remove inside closets and garage. He got email back confirming they did, but they did not remove those areas and again they were contacted and they agreed to remove areas. This is now week three and nothing has been removed. They lied. Also they listed description wrong. Added things that were not my house. This is a waste.

I’ve been working with Homes.com now six or seven months and all the leads have been just bad leads. Half the time they say that they didn’t ask me to call them. They’re not sure how I got their information. They all seem like bogus leads. It’s been a waste of money, and will cancel it as fast as I can.

HOMES.com is such a waste of time and money from day one.... Leads provided are all scams, wrong phone numbers, wrong information, etc. DO NOT WASTE YOUR TIME OR MONEY. From day one they set up the account incorrectly, it took two months for them to get it set up and they conveniently added two months to our contract. We tried to cancel time and time again with no avail. Will our account manager was unable to help and provided only excuses, I have been escalated to Chris and still not getting anywhere and have sent numerous emails to customer service. I have asked him to escalate it further and we'll see where it goes. This is going to be $5,400.00 down the drain. I would have rather given our money to the ASPCA where it would have at least done some good.

Thousands of dollars spent and supposedly hundreds of thousands of views on my listings with only two deadbeat leads to show for it. If you are a real estate agent thinking about paying for our Homes.com, Don’t do it!

This service to Realtors & brokers is extremely poor. Every lead I have received is SPAM/scamming. I spend more time on vetting the "leads" provided than using any aspect of Homes.com for myself or my clients. Listings and agents are not promoted as promised, and there was never a mention of a year requirement to sign on for.

I signed up and was over and over assured that it was month to month with no long or short term contracts with termination available at any time at any point. That was not the case. I met with Ray ** at Panera Bread in Ohio and I asked the question over and over and he was VERY adamant. There was no binding contract, with zero deliverance on anything and the account basically just being a glorified photograph on their website, I asked to terminate after 3 months of nothing happening or contributing to my business in any way. I took it further up the line and was very very adamant and they told me I had signed an ENTIRE YEAR of a contract. DO NOT WASTE YOUR TIME OR MONEY.

I'm in my fifth month with a membership with Homes.com. When I signed up, I was told, that I was going to receive 8+ high quality leads. So far I have gotten one per month and none of the contacts I have received from homes.com were even looking for a home. Wondering if any of you who posted here would know how to get out of this one sided contract. They expect me to pay and won't let me terminate the contract but they haven't delivered any of those many leads they committed to deliver at signing the contract? Any of you know how this one sided contract can be terminated? August 3rd 2024. Maria

I was defrauded by Homes.com. I run a small real estate team in NJ and was misled by my sales rep. Promised a non-binding contract at a tradeshow only to later hold us to it after 4 months of false promises.

I paid for three months of Homes.com Pro and didn't get a single lead. Nothing came from it. 2K wasted. I honestly feel likes this company should refund my money. After two months I asked the rep why I wasn't getting any leads and he even said he wasn't sure. Then a couple of days later he told me to add another sentence to my profile....what the heck.

As a broker, I wanted to take a moment to commend Homes.com for their exceptional customer service and friendly demeanor. Their communication has been nothing short of excellent, ensuring that I am always informed and comfortable throughout the process. Their genuine care and dedication to providing top-notch service have made a significant difference in my experience. Thank you for going above and beyond!

Thought I would check this out after the Super Bowl ad. I am retired real estate of 24 years Watching listings in certain areas, I note that Homes.com shows no listings in Canon City, CO. There are quite a few. I also googled small area towns, and again Homes.com shows no listings. Not worth the time.

So Homes.com sends leads directly to the listing agent. I feel this is anticompetitive and the customer entice the customer into a dual agency relationship. Although legal in many states, the dual agency relationship will limit the advice the agent can give to both the buyer or seller. I questioned Homes.com and this was their reply: "If you are concerned your clients are seeing the listing agent when sharing listings from Homes.com, we encourage you to invite your clients to connect with you to become their connected agent on Homes.com! This will allow you to brand yourself across all listings you share from Homes.com with your clients."

If you are a realtor, this is not a professional tool. You can not search by MLS number, and since the search by address feature is so unreliable, pulling up listings is often impossible. I use HomeSnap, which was pretty great. My MLS does not have an app, and HomeSnap was the best available. Homes.com bought it, made it worse before getting rid of it all together and now offers an app with far less functionality. Customer service is also very lacking.

Started off with a great intake call, was really excited for the service. After that it was all downhill from there. My rep Trisha ** doesn't check in, and has no interest in the success of her clients. Over 6 months went by with only 1 check in! They take about getting 5 star reviews from our clients, yet provide 1 star service to us. Never would recommend, especially when I gave feedback and Trisha's response was terrible.

My first 5 years with them I could get responses to issues. But these last few years the customer service is literally horrible. You are basically on your own. The main link I keep finding to get assistance, when I click on it it goes nowhere. Another link will send me a confirmation that they received my request, but no one gets back to me. I am going to cancel my account very soon, but I fear that it won't be an easy task. They'll probably never know I left. I'm going to try Placester for my website which is recommended by NAR.

I have had a long relationship with this company (over 10 years) and have seen their customer service and care deteriorate to the point of unrevivable. I honestly feel like they will tell you anything to gain your business. The delivery of the product, whether a website or SEO optimization, is a set formula that is dated and appears to use algorithms and social media concepts that no longer comply with the latest search engine, Google and Facebook criteria. Homes.com is a rigid platform and cannot work outside of their limited offerings so this is not in any fashion anything other than a website for limited personal marketing and definitely not for the advanced marketing required for successful Broker's today.

Terrible service. Not worth the money. Misleading information from salesperson. Told monthly price by salesperson but stuck in long term contract that is impossible to get out of. Stay away from this service. Would give negative stars if it were an option. This seems more like a scam than a service.

I am a licensed Realtor who signed up for three zip codes with my licensed Realtor colleague. We were supposed to get a certain number of good, vetted leads per month. The number of leads received is far less and they included bad phone numbers, renters (I do sales only) and completely out of my area. The Lead Concierge is useless. I have made many attempts on the phone and email to cancel my contract. I was able to make an appt with my "assigned" customer service specialist. I waited four days for the appt. He didn't call and didn't answer my calls. 28 hours later I still have no response. I have called and emailed several more times. I asked to speak with a supervisor and was told they were all in a meeting and an email would be sent on my behalf. I want to cancel my service immediately and receive a refund.

Absolutely some of the most crooked people I've ever dealt with. I was sold their service by Chris **. He talked me into the six month contract by telling me I could get out at 3 months if I gave 30 days' notice. I have 34 days notice so I would be sure not to pay for 4 months. I paid for the 3rd month, reluctantly, and month 4 they start calling me telling me that my account is delinquent. I told them I canceled. They said that I was signed up for six and that I had to pay for 6. I explain what the salesman told me and they said that's not how it works and I'm stuck paying for six months. I haven't gotten a lead that has been pre-approved, which is not acceptable in this market. Absolutely terrible company. DON'T DO BUSINESS WITH THESE CROOKS!

In Jan 2020 I joined Homes.com after a hard sales pitch that promised the moon. At $200 a month it was expensive but I was promised solid leads. Long story short over the next 2 months I received like 8 or 9 leads and they were bogus junk leads. Most denied needing any service. BUT the biggest problem and one that the big companies pull all the time is even after I canceled, they continued to bill me $200 a month for several months. They are crooks. Stay clear.

If I could leave zero stars I would. First of all I was told I was paying for a entire zip code, what I found out during an upscale call, was I only had 7% of the zip code. I agreed to upgrade to a full zip code for an additional fee and was told the charge (made that same day already for the 7%) would go toward the new charge for the upgraded area. When I got off the phone I checked my account and they billed me the full amount. I then called to cancel the full service, because this company is a joke and they told me It would be - I got billed 3 more times.

This is the worst company. Do not waste your money. They got me twice. They said they had changed everything. It would be different this time. I would get real leads this time. Names, phone numbers, real calls and properties buyers were interested in. They promised me. Even got the manager to call me to profess how everything had changed. What a scam. I think in 3 months I have had 11 texts. May have a phone number but no name. Some phone numbers don’t work. One man I called did not know what in the world I was calling him for. I think I am in 5 zip codes. That is pretty lousy results for a company. Like I said do not waste your money and all the aggravation of dealing with these people. It was a lesson I should of learned the first time around.

I signed up with Homes.com for a 3 month lead program on Feb. 1, 2021. I bought a portion of 2 zip codes in the towns that I chose. I was told by the salesperson that I would appear on the listings for homes in those zip codes and would receive leads. I have received a few leads. The buyers are completely unresponsive. Finally I got one to respond and she said to remove her from my emails. She said she had received over 10 other Realtors bombarding her with calls, texts and emails. When I viewed myself on the listings of the zip codes I purchased it's only me and 2 others?! So Homes.com is then still giving out these leads to 7 other Realtors! This is a total scam and I'm locked in for 3 months or they charge you a huge penalty. I called to discuss and got one call back. I then returned that call twice only to leave voicemails with no further call backs.

Updated on 04/15/2021: I signed up for Homes.com but had a terrible experience, so I cancelled it. After cancelling my agreement with them in writing, they continued to charge me....THREE TIMES. I could not get their attention despite several calls and emails, so I posted an honest review here. Homes.com responded to me privately saying they would be in touch... but they never got in touch. They sent me a second private message saying "we've been in touch with you and everything is resolved." Wrong: there was NO contact. Nothing resolved. This company is awful. I doubt this will ever be resolved, but at least I can warn other agents not to get involved.

I have been calling for 3 months, emailed and still have not been able to get them to do a simple fix to my website hosting that only they control. For 3 months, it has been broken yet they still continue to charge for it. Run away. Don't walk.

I can not wait until these people get sued. I will happily take part in the lawsuit. Please contact me when you do it, I have every phone call and email documented. ** Erika **. I have been calling for 45 days. Not a single email or call back. Why did I not read these reviews first. Brittany, you should get a real job, one that allows you to sleep at night.

Homes.com has been the worst real estate lead generation company on the web. Their customer service is almost non-existent. They are only concerned with taking your money, and not responding when you have challenges or questions. I signed up for a 3 month trial, and struggled with set up, I emailed and asked to speak with my account manager - never happened. I sent emails asking to cancel my service, and only received automated responses back, which did nothing.

Please don't if you are thinking of using Homes.com. My lender wanted a way to get more leads and was told they have no programs for lenders but he can work with a realtor. In the beginning, it was all great when the salesperson was trying to get the sale. She was calling him 5 to 10 times a day. I got the sign up email and the salesperson told me to forward it to the lender which I did and the sign up was completed with his credit card.

Very easy to sign up, they hound you for that, but once you’re in and you start seeing the leads are not worth it, They make it impossible to get out. I signed up with them in March of 2020, I was told it would be a 6 month term and then month to month after that. I wasn’t getting any good leads so I wanted to cancel before the 6 months and spoke with the guy that signed me up but instead he convinced that maybe my follow up wasn’t great, instead of their leads not being great and convinced me to pay for their concierge service who could call the leads for me and transfer them when they were ready. It would be 3 month commitment. I agreed thinking maybe I’m not good at following the leads- a month goes by, nothing.

This company calls and solicits your money for real estate leads then provides NONE and totally ignores your cancelation requests FOREVER. They are liars and will do anything to steal from you, look at the reviews and don't risk dealing with con artists. So despicable that any company would treat people that way, that's not any way to run a business. They have victims, not customers.

I signed up for 1 year and paid in advance and was very dissatisfied with the # of leads based on what I was promised. I was pretty vocal about my dissatisfaction but on my anniversary date they automatically signed me up again for a full year. I requested a cancellation 4 days after I saw the money pulled from my account. It has now been 2 months and not gotten a single lead and all I get is the runaround and they have never refunded my money.

Do not sign up.... do not fall for their promises of "great opportunities". No one is looking for homes on homes.com. I signed up to 3 zip codes. ZERO leads from one zip code after a month. ONE fake lead from each other zip code and several investors enquiring about real estate agents contact information.. NOTHING real. I get texts from investors on a weekly basis and don't need to pay to find people who want cheap deals and fixer uppers. Homes.com is unknown to real consumers. They take advantage of agents.

Be aware of Homes.com. I signed up 6 months contract to purchase leads. I hardly got any good leads so have requested them to cancel the contract. They made me on hold for hours. Then they told me to punch numbers in so they can call me back. They never called me back. I submitted a cancellation request via online. Then they keep charging me monthly. They automatically renewed my account for another 6 months. I called them 3 times today. They transferred me to the cancellation department again and did nothing to help me. I wish there is a negative 1 start so I could rate them. I regret to give them 1 star services. Please do not ever buy lead from them. It is just the money you throw it into an ocean. I do not know why this company event exists.

I signed up with them for lead generation in my specified zip codes. The sign up process was smooth and they were very responsive and gave an attractive package to try for 3 months. So I agreed to commit for 3 months. Needless to say that they never delivered There is no way to cancel the account. Sent emails to them. No response. Called their cancellation department and they have a recording that says due to high volume they will call back. Still no luck after several attempts. Worse still my credit card cannot stop payments. Trying to lodge complaint with BBB.

I gave this company a shot, and when I was dissatisfied and asked for a refund, the company went silent. I received one call from a person in the cancellation department, and I shared what my issue was with the leads. He said he would call back, left me a VM, and I have been trying to reach him ever since. They have listings from agents in other places, but those listings are not in my MLS, nor in REALTOR.com, or in ZILLOW. Getting a hold of those so called agents to be able to schedule showings or get information on the property is impossible because the numbers there are to an answering service where I get the run around.

Be aware of Homes.com! They don’t check their leads and trick you to another contract term before you know it. They promised authorized leads, most of leads I got were for mobile homes that I am not authorize to sell anyway and other part were contacts that never answer calls or emails or had invalid phone numbers. Unspeakable!!!! No wonder their cancellation department is so busy they don't even answer calls! When I cancelled I thought that is it, but they still charge you for another term. I’ve been buying leads. I was never told that it will go on another three months term. It's unspeakable!!!! I’ve been buying leads from many companies, you are the worst! I will make sure to spread the word among other naïve realtors like me! Stay away from Homes.com, they are scammers! It's too bad I did not read reviews before I subscribed!

I was contacted by a sales rep from Homes.com who spoke a very good "talk". I was told that my area was hot right now and I would be receiving a huge number of leads each month. I excitedly signed up for a 3 month contract and was sadly disappointed to find out that at the end of 30 days I had only received 2 dead-end leads who never responded to me. I refused to pay for the additional 2 months left on my contract because $200 for 2 leads is INSANE! I was told they would be sending me to collections! This company is a complete FRAUD. Do Not Waste Your Time or Money.

Have experienced flat out fraud from Homes.com. I signed up for one of their lead services. After complaining that I hadn’t received any leads for three months I asked to cancel the service since I was out of my contract term. They said they would cancel but they continued to bill my credit card. Had to place a stop payment on my credit card with AMERICAN EXPRESS only to have homes.com then send me to “collections”. Total nightmare dealing with this company. To make things worse Homes.com was hiring third-party call companies to call me through their lead service and pretend to be buyers to fill their quota. We use Chime CRM and record all of our calls. I had to go back and listen to the call from my team member to even believe it. We are now contacting the California Attorney General to escalate things on our fraud case.

I am an active real estate agent and got talked into signing up for Homes.com's "Local Connect" services. I was bilked almost $900 over 3 months, for nothing. Don't waste your money here. And their "customer service" is a total joke. They do not return emails and you can't reach anyone by phone. How is that for "service"? Zero value for my $900. I am not afraid to spend money if it generates business. This was a complete waste.

I was told I was paying for Homes.com leads. I only received 2 leads from homes.com the other so called leads were people looking at homes not for homes. This is what it stated on the lead when received. (This consumer requested information from a real estate website, though not necessarily Homes.com. They are interested in the following property or area. Please contact the consumer for more information.) Majority of what I received came from other sites, and they were just looking. I signed a contract for homes.com leads.

Very misleading. The leads are fake. I had a detailed conversation from a lead that was just texted to me. Her name is Kathryn P. The text message said "Great News! This consumer is requesting a real estate agent contact". I called her within 30 seconds of getting this lead. She was surprised I called because she never requested a "real estate contact".

I was contacted by a sales rep from Homes.com and we went over a zip code I have been farming for well over a year. She said that Homes.com had 458 leads that month in that zip & I thought why not for a trial period. I am in month 3 of my CONTRACT and to date they have supplied 2 prospects, one of which had no idea why I was calling and the other has yet to pick up the phone. Obviously leads are a number game but if I own all incoming leads in this zip for my "term" and you send me a demographic that shows 458 visitors to Homes.com in a month, I should see more than 2 crappy prospects. Just another lead generation company promising the world and not delivering. If they were a good company they would offer a refund because they said they will get the leads to me. Don't spend your time or money with HOMES.COM.

Please don't ever buy "leads" from these snakes. They only send you non working phone numbers or mobile home "leads" which the last time I checked is NOT real estate especially in California. And they have the audacity to charge $300 or more per month and make you sign a contract! What a joke and a SCAM! ** Homes.com!

AGENTS - DO NOT SPEND A DIME ON HOMES.COM. We are one of top producing teams in our market (100+ homes/yr) and typically do not spend on lead gen unless we know it's a good ROI for our business. However, Homes.com rep called and claimed that they revamped their lead gen systems and it's a totally different product now - IT'S THE WORST POSSIBLE LEAD GEN product out there. Craigslist is a better lead gen tool than this. Do yourself a favor - BUY A RADIO instead, it will do more good to you than Homes.com leads - I Guarantee it. DONT SPEND A DIME on this company. THEIR SALES AGENTS DO NOT DO WHAT THEY TELL YOU THEY WOULD DO AND ALL ARE BUNCH OF EMPTY PROMISES.

They advertise leads, but don't supply any that can be used. More interested in training material which I have no interest. Very expensive and tie you up into a 3 month account charging over 200.00 a month for nothing.

Updated on 03/13/2020: This is in response to the response from Homes.com. They want me to respond in a private message. Folks, I made it very clear that I was not given the knowledge of the entire program I bought and that their staff did not know the product, therefore I wasted 5 months. They did not address that at all in their response of course. I was not expecting a ton of leads but was assured one or two. Of course, I got zero.

I bought lead generation for 6 zip codes which, based on 1750 ad impressions for those zip codes should've should've generated approximately 17 leads per month. In 2 mos I rec'd 6 unworkable leads, TOTAL. According to records none were contacted by lead concierge to determine their interest level as was promised. Four never responded to my contact attempts and the two I was actually able to speak with told me they had no desire to buy or sell real estate and immediately hung up. When I decided to terminate my association, I sent an email notification which apparently generated an automatic reply with phone number to reach Client Success Team "directly". I called and was forced to leave a message and have not received a return phone call from anyone. I'm sorry I put my faith in this company and wasted my marketing dollars.

I bought rental leads from this company 2 years ago with absolutely no return on my money. Not one workable lead. You would think I would have learned my lesson then but I tried once more. Thank goodness I only signed up for 3 months. I bought 2 very active zip codes and so far--nothing. I am trying to cancel and get out of this horrible deal but Homes.com makes it very difficult to even reach the right department or person. Homes.com took my money and provided nothing in return. I feel scammed.

I wish I had read the reviews before signing up! I was testing a small market to see how Homes.com works and performs. Customer Service is non-existent once you sign up. I signed up, created my Profile, but when I searched the city I signed up for, I wasn't listed. When I contacted my sales rep, he said "All looks good on his end!", and gave me the 1-800 number. Left messages there, no one called back. Since I couldn't receive any help, I started the process of trying to cancel. Left messages, emails, no one has contacted me still AND they charged my credit card the next day after I emailed to cancel and have my money refunded. I will be disputing all charges, but what a waste of time all the way around. I would never recommend this company. The good reviews must have been from many years ago, because it certainly is good now.

Do yourself a favor and don't signed up and pay them for any of their services!!! They called me from homes.com and made me sign up for the lead generating service (sponsor page) for Boca Raton. My representative was Jennifer ** Customer Success Specialist. I signed up $200 a month for 3 months on January 15th 2020. I didn't get one single request or email from any lead.

This product is not worth the money at all, at least not in Indio CA. It seems that Homes.com simply does not have the necessary site traffic to provide any value to real estate agents. The name of the game is exposure and homes.com simply cannot provided it. It is fraudulent to offer a product or service in exchange for money knowing that you cannot deliver as promised. We are at the top of the real estate market season here, yet there are practically no inquiries coming through homes.com, 3 to be exact. In fact, I get more inquiries organically from my way cheaper Placester website, that goes to show the embarrassingly low site traffic homes.com has. I spent just under $1,000 over 3 months for 3 half hearted leads. DO not waste your money and time, invest in other marketing activities instead.

Signed up for three months, after multiple attempts to reach them to correct several issues (#1. they did not even list all my listings) they did nothing. Never received one lead either. Terrible attitude, no one cares or calls back. Trying to cancel but they won't answer, acknowledge emails or anything...UGH. I have never written a review but I have never seen such a lack of professionalism. Absolutely terrible.

I wrote an update on the resolution that I am satisfied with.

Please save your money and run if this company calls you! I am very disappointed in this company and the lies that they tell to get agents to sign up and take their money. I have been an agent for over 10 years and Homes.com is the worst lead gen company that I have worked with. I work with other online lead companies and never have had such a bad experience.

Everything about this company is fake, their contract, their leads, fake promises just to take your money. For 6 months I have signed contract with them they sent me only fake leads that have phone numbers that were disconnected or no longer in services, fake names, fake email addresses. Before 6 months expired I gave them a call to stop my subscription, they requested cancellation to be in writing. I sent them email. They still tried to get payment from my credit card. I put a stop on the payment. They send my file to a collection agency. Worse experience ever. Instead of getting some business from this company which I was paying $360 per month I got my credit screwed up and got not a single lead.

I was promised leads in certain zip codes and it’s been nothing but crickets. Fraudulent company that didn’t live up to their end of the contract and when I go to cancel they charge me for another month. They tell me it’s written in the contract. Well guess what! So were the leads that never came. Don’t sign up with this company. They only steal your money and give nothing!

I NEVER write reviews but I felt compelled to write this one as it seems this is a fraudulent scam of a company. I imagine they won't be around much longer. Please know that we have spent and continue to spend A LOT on advertising to grow our Realtor business. When I say a lot, I spend thousands every month on everything from Zillow to PPC campaigns and completely understand it is a numbers game. When Homes.com called and gave me the low price of their offering I decided wow what's a couple hundred bucks a month? How bad can it be? I was going to call other agents before I purchased their service which is what I usually do but we thought we would give it a shot. Lesson learned we will ALWAYS call other agents for their opinion FIRST!

I spent of $1000 and got nothing for it. I received 5 leads, two which were real people. Those two were just people clicking around on a website and not qualified to buy a house. They lied about the terms and they lied about the expected results.

I was promised that Homes.com would be different from the other lead generation websites, that they were known for their quality. I have been with them for almost 3 months and have not gotten a single live transfer call from concierge like promised. I repeatedly mentioned to the sales executive I did not want to work "nurture" leads like other sites and this was the ONLY reason I chose Homes.com was for the live transfer calls. They also gave me a range of what I could expect in terms of leads per zip code and even on the low end they have not come close to what we spoke about.

If you are a Realtor and are contacted by Homes.com or Homesconnect.com, RUN FAR AWAY! I had a contract that was cancelled and they are STILL billing me and pulling money from my account. They repeatedly lie about what they offer in order to get you to sign up for leads. And forget talking to a manager, because they will not put you through to one. This company has ZERO ethics! I have spoken with several agents at Homes.Com and they are required to back each other up with their lies. RUN, RUN, RUN - You will lose your money and you will NOT receive the leads their salespeople promise. This little saga has been on-going for two months.

Please save your money. In three months so far I have gotten two consumers to click on the ad. One was a renter so I was just told I should really only have one click. SAVE YOUR MONEY! I cancel early and pay the rest of my contract, stay through the end of my contract or let them continue to scam me. The first person there who I emailed that I wanted to cancel did not inform me that I needed to use a certain email to do that and in fact never responded back to me.

I have spoken to Homes.com and we where able to resolve my issues with the company to my satisfaction. Thanks.

Worst lead service ever I didn't receive not 1 closing through any of the leads sent to me in the 6 months I was under contract with them. Homes.com will not let you out of your contract under any circumstances because they are aware of how bad their leads are so they would rather keep your money. I did Realtor.com for 2 months. I was unsatisfied so they let me out of my contract. I actually thought that Homes.com would be better than Zillow.com and boy was I wrong. At least with Zillow.com I averaged 2-3 closings per month.

I signed with Homes.com on Friday August 23rd 2019. No contract was sent to me to read. I refer them to another co-broker who signed with them, so I actually gave them more business. WHAT A MISTAKE. I was told over the phone that I could cancel within 30 days. No one was available to do the first walkthrough on a timely manner with me and I wasn’t able to use the account since I had trouble logging in. The system didn't recognize my phone, which is the first thing you need to make sure is working in order to receive leads. And NO ONE from customer service was able to help me out.

Well to start I was told my billing was 124 a month and my charge was 300 something so that's ridiculous. Then of the 6 leads I got in 6 months ... I'm still working with one lady who's not qualified. Her credit was horrible. Concierge never worked as promised. They called back the person 3 times, didn't connect and gave up. I can do that for free. Three of the people who called were calling on leads that were already pending. One person called for their term for a market analysis and it wasn't even their home. It was a pending listing. Very very bad. One individual tried to help, he was very nice with an excellent personality but what had to happen was a cancellation and refund.

I signed on for 3 months and was told I could cancel within 30 days if I wasn't happy. I was also told an account rep would contact me to help make sure my profile was set up. I never received the phone call and actually haven't heard a thing since I paid them 2.5 weeks ago. As such, I called to cancel and they told me it's not true that you can cancel within 30 days if you're not satisfied, and if I want to terminate that I have to pay their early termination fee, which is equal to two months' worth of fees.

I was offer a Local Expert to zip code 33178, they said that there were only 3 agents per zip code, that is not true, also they offer my advertise to be show every time someone type that zip code, that is a lie. I have call many times amd every time I get a different person with a different explanation, I have try to reach the sale person but she doesn't return my calls or emails, her name is Allison.. This company is getting clients by lying to us.. I need help to CANCEL my contract.. Don't even think on buying from this people.

I signed up at realtors tech fair and advised the salesman I would try it for 3 months but not to start until I get back from my real estate conference. I just returned and they called to set up my training and it was a completely different from what I was told. They will not let me cancel and will still charge me for 6 months not 3 months that I was told.

It doesn't worth the money you pay. The leads are very few. 1 per month and typically are people looking for rent, or that is just looking at the area. Don't waste your time, and you can't cancel before six months.

I am so disappointed with this company and the way my account was handled. They promised lots of "good leads" and said they were much better than all of their competitors due to their technology. That is what they sold me on. I was promised I would get a text notification each time a lead came in. I had the service for 3 months and during that time I got a total of 6 (one of them was me calling the number trying it out). All the leads were all fake or non working numbers/wrong numbers. One of them had an e-mail address only.

I don't believe I have ever reviewed any type of Company in my life, but Real Estate Professionals need to know what a Scam Home.com is. The Sales people with homes.com are misleading, and results will be non-existent. Was promised on the phone a set amount for 3 months and if we were not happy could cancel. They made multiple charges to our account that ended up more than 3 times what was promised by the sales person. Also they do not make it easy to cancel, by passing you to the next agent and sitting on hold or wanting to call you back. Even after cancelling they continued to charge my account. I have to contact my bank to stop payment on recurring charges. Also our company agent was promised to be a featured agent, and was initially, but later the agent was removed for another agent from another company. Homes.com is the worst I have ever seen in all of my years in Real Estate.

I can't think of a time that I've ever negatively reviewed a person or company. But I feel the public and other professionals need to know that Homes.com is a scam. I am a 20+ year veteran of real estate and have never experienced the lack of results from a paid marketing program like I did with Homes.com. I believed the garbage that was promised to me and should have followed my gut when the salesperson insisted on talking on the phone instead of replying to simple questions via email.

I signed up for 6 months with 2 zip codes. A total of 7 leads...7 in 6 months! The quality of leads are poor at best. The consumer believes they are being connected to listing agent. Homes.com does not clarify that in fact, that's not the case. Of course, this led to buyers being upset. When I initially signed up, I asked for assurances that my account will not be renewed after the 6 months. I was told it would not be. This does not appear to be the case.

Mislead from day one Showed me this great "demo" of how I could appear on their website, promised great leads...I called in to express my displeasure after a month with no leads. A manager offered to waive my last payments and add PROMISING zipcodes. I agreed - today that charged me for that last payment. When I called they amazingly have NO record of anyone ever telling me that even when I gave them the name of the manager who made the deal. DON'T GET SCAMMED!!!!

Their products do not produce results. They say they produce a certain number of leads a month, but when they produce no leads they do not stand by their product. They convinced me to try one more month. They stuck me with an extra month when I cancelled.

I tried this service thinking it would help my business and when I signed up I wanted to cancel and they said I was locked into a Six-month contract. Couldn’t cancel until my six months was up. I even asked to freeze the account. I had some other financial obligations that I had to take care of. They have screwed me big time and I will tell everyone NOT to fall for one of the biggest scams in the industry... DON'T WASTE YOUR MONEY!!!! I have one more month I have to pay and I have gotten a total of 3 leads... They are 3 biggest nonresponsive leads that I have ever worked. I think they just have people make up names and then send them out.

*TO ALL* Firstly, I have never written a review on the internet... Positive or negative. However, I feel an obligation to warn fellow agents about this company. I will also be contacting my coworkers/contacts/anyone that will listen in Atlanta to let them know Homes.com is ignorant in our market, will do anything to make a deal, and despite lauding their customer service and client support lines, I was treated disrespectfully, judgmentally, and left with no options moving forward. Please don't waste your money or your time. I wish I hadn't!

Please don't use this website to get leads. You will spend tons of money and get none. I've been using Homes.com for about five months and haven't received one lead. I've been trying to cancel for over three weeks now and haven't been able to get a person on the phone in the cancellation department. I've left messages and also have e-mailed numerous times. Please do yourself a favor and DON'T USE THEM. THEY WILL ROB YOU!!!

We are new agents and sadly fell for their scam of providing exclusive leads to us in our chosen area. The phone leads we have received are from utility companies trying to contact someone else, and an attorney's office looking for someone else. The one listing lead we received in July 2019 had been expired since February 2019. So this looked like a bait and switch to the one solid lead we had ever received and which of course we lost due to their dishonest promise that their website is constantly updated and will not show properties not on the market. They made assurances, promises which all turned out to be lies. They will not respond to emails or phone calls and continue to charge our card when we have demanded they stop. NEW AGENTS STAY AWAY FROM HOMES.COM!!!!

I rarely if ever give negative reviews of any person or company but feel I must make an exception here as this has been an incredibly unfortunate experience and it appears I have no other option. As a little background, I am one of the top selling agents in the state of Michigan and last year did $71 million in volume with my team. So when the very nice sounding sales rep for Homes.com called me early this year while I was relaxing on a much needed vacation, and promised me I’d see great results with their new “City Sponsorship” program they were just rolling out, I didn’t have a lot of reason to doubt him. I told him I had a less than pleasant experience with Homes.com in the past and he assured me that would not be a problem or they could cancel the remainder of the contract. I fell for it and I have since learned my lesson.

Don't waste your money. Signed a 6 months agreement in March. Received 3 leads that were discounting or no longer in service. My mistake on not doing my research beforehand. You are wise if you learn from your own mistakes but you are wiser if you learn from others. Very disappointed.

I signed up after getting an unsolicited call (should have checked it out first). Someone nice called then transferred me to a high-pressure sales guy (again, my fault). I signed up for 6 months. Have called multiple times to discuss lack of leads, it's been almost 4 or 5 months and I've gotten 4 leads. Another time I called to cancel, saying stop the madness, they said, "We'll give you more areas", then sent me a name they'd already sent! Now I'm trying to get to the payment center on the site and it's impossible, there is no link, no way to get there. They say if I cancel before the 6 months are up they will sue me. OMG I can't wait 'til it's over, may just risk their stupid lawsuit and get out.

I signed up for Homes.com almost 4 months ago under the impression that I was buying into being the only Spanish speaking agent out of four preferred agents in a very high volume zip code, since then I have received two leads essentially paying over $1400 for two leads. First, you can't say that you speak Spanish so the client is supposed to guess based on your face and last name. On the first month, seeing that I wasn't getting any activity, I called to voice my concerns, at which point I was told that their job is to put my name and picture up and it was up to the people who visit their sites to click on my name. That there was no way they can "force them to click". Needless to say, I've requested to cancel my account. They did not.

I was contacted several times to join Homes.com for lead generation. I was told that I would show up on every listing in the zip code I advertized in and that I would get a bonus sponsorship for the zip code. This was not true. The sales agent misrepresented how many leads I would get and quality of leads. I have not received one quality lead since signing up. I called to cancel and all they did was argue with me on the phone not to mention I was on hold forever. They refused to allow me to cancel, said that they would fix my account. How is fixing my account now going to help with the last 3 months of advertising that I already paid for. Poor customer service at its finest.

I signed up for Homes.com a few months ago under the impression that I was buying into being 1/4 preferred agents in 3 very high volume zip codes, since then I have received 2 leads competing with over 10 preferred agents. If you are considering buying in, to be very clear, multiple agents are dispatched for each lead that comes in. The amount of preferred agents is apparently not fixed or limited like Zillow or similar services. I will not be resigning with them and would not recommend them to other agents.

I signed a contract for 6 months. For the first 3 months my account information online was marketed incorrectly with my old brokerage contact information. I made 3 attempts to have the information corrected. Homes.com failed to accurately correct my contact information. They refused to credit me for the 3 months that my account was marketed incorrectly. They refused to cancel my subscription for the next three months. My contract I went to my bank and my bank reviewed all of my documentation and they refunded me the payments and went after Homes.com. This company is a fraud and they are only looking to collect a monthly subscription fee without providing any service or Leads. AGENT BEWARE.

I received a call from Homes.com on May 30th from a Don ** sales rep. This was an unsolicited call from Homes.com with promises that I would received at least 5 leads that would be qualified. He also used the term that our company supported his company. I now find out that that's not the case. I received 1 bad lead in 30 days and I am locked in for 6 months with the last month free. I have 4 very active zip codes that are not performing. I checked out the complaints on Homes.com. WOW a bunch. I should have checked out this company prior to signing. Our industry is very sensitive to abuse by vendor that promise the world. When I read the responses for the complaints they are the same line of BS. I write this review to share my experiences with fellow agents. Before you sign with this company please check the reviews prior to signing. Save your hard money and apply it worthwhile promotions.

I signed up for 6 ZIP codes. I am very rarely ever featured on any of the homes in any of the ZIP codes. I was told that I only get so many clicks so I shouldn't be checking them. If I'm not featured on any of the homes how can I have anyone clicking on me? I have gotten a couple of leads but nothing that amounted to anything. I've had solicitors for breast cancer and Veterans come in as leads. I wish I had read the reviews before I signed up. I'm stuck for another 3 months of throwing my money away.

I was high pressured into signing and when I did they did not give me what I thought I was signing up for. I have received NO leads, was not given what I was told I would receive. When I have tried to resolve this I was told that I could not and there was no one else to talk to. It is a fraud.

No leads. Misleading contracts. Penalties to cancel when they fail to uphold their end of the deal. My website was down and customer service told me everything was fine! Terrible company to work with.

I signed up for 6 months to receive leads for a particular zip code but it has been 4 months and I have not received any leads yet. Before signing they estimated that I should receive around 30 leads per month. This program is a scam. I tried to cancel the contract but there's no way out. I'm still paying them for nothing. This system does not work. Go somewhere else.

Ridiculous. I am a Remax agent and I already have a website through them but I signed up for paid leads months ago and I have received one lead. I am now trying to cancel. This is a terrible service. I will never sign up for a service like this again.

Our company tried HOMES.com a few years ago. We were sold a site that was supposed to be a "Brokerage Site". A few months later Homes.com told us the site had to be an Agent site which we did not want/need so we canceled. Note: they never put up the site although took our money. In 2018 a salesman came to our office selling us on how HOMES.com has changed and that we will not be disappointed! Well we were. They sold us again a Brokerage site and a concierge on 11/2018. Fast forward to 02/28/18 and we were told that they would have to change us to an Agent site as the Broker site was not compatible with the IDX or concierge! We were also told IDX could go with the site and it cannot! (This is not what we ordered).

After a few mimosas at the realtor convention I was convinced I was receiving a steal of a deal marketing with Jomes.com. After failure to see any mention of me on their site after trying to purposely find it, I requested to cancel several times. 3/5 times I attempted to contact them I was completely ignored, no response or call back. The other times I was told that I had no choice due to the six month contract. Furthermore, they had entered my contact information incorrectly and somehow had me listed under my previous last name that I haven't used for years! Terrible, don't waste your money! If you are unsatisfied with a product, you should be allowed to cancel with 30 days notice!

I tried Homes.com back in 2012 the results were ok. I signed up with Homes.com in December 2018 after a rep called me with an open spot in my sales territory. Hesitant at first, the rep guided me through all the changes that have been made and I was blown away. To make a long story short I invested $202/month in the first 4 months I was able to convert 4 leads to transactions! My ROI is through the roof.

They had called me for years to get me to use their service. I finally bought space in 2 cities/zip codes and was told I would get a total of 20,000 impressions per month between the two and the 3-month rolling average showed I could expect 50-75 live phone call transfers per month. It was an immediate disappointment. After 3 months I got less than 10% of contracted impressions and a TOTAL of 1 lead! I canceled my advertising for breach of contract because they did not fulfill their end of the contract.

I made a HUGE mistake of signing a 6 month contract for leads. The leads were trash, however I had a 6 month contract, and I understood I was out of luck until the 6 months was over. I sent the cancellation email three months before the end of the contract. I made 3 follow up calls to confirm I would not be charged after the 6 month contract was over. I continued to be charged for TWO ADDITIONAL MONTHS after the contract ended. Calls to "customer support" were useless. I have filed a BBB complaint, and I recommend everyone here who is scammed by this company do the same.

This company charged me $279 per month and I received no leads. I tried to cancel because of this, except they said I signed a contract. They know this is true because I see many others with the same experience. They promised my picture and info would show up on the zip codes mentioned so I decided to check it out more than once and nothing! Ugh.

Absolutely Horrible! I canceled the one contract I had many times in 2018. They continued to charge my card even after cancellation not only the original amount, but they took the original amount twice a month. I continued to call and cancel. I had many agents say my account had been canceled and everything was good. My bank collected the money they had taken from account and I stopped all cards they had on file. They proceeded to send a letter saying I was sent to collections. They want to settle by me paying an absurd amount (half of what they were trying to say I owed).

I paid this people and did not received a single leads. All this service is a joke. They offered me a concierge service, when you call, the answering system is so poor, no customer service, and you get a voicemail. I cancelled that worthless concierge but they failed to update the phone number. I paid 2 month worth of advertisement and the whole time, it was displaying a wrong number. They are refusing to refund me although the service was never rendered. Do yourself a service, DON'T SIGN UP WITH THEM. They will never answer the phone after getting your payment.

I signed up for this company at the NAR convention in Boston. Homes.Com promised me to provide leads for real estate transactions and from the date I started paying them the amount of 306 dollars monthly and at this moment I DID not received not even one real lead from them, but they collected the money from my account, at least for the first 3 months. After months, when I told them that I was thinking to cancel their services because I didn't get no even one lead, they added some free zip codes. All of the sudden I got the only lead. I called and nobody picked up the phone. Part of the service that they promised was an unlimited concierge service that would call all the leads right away to "pre-qualified" them. That concierge service took more than a week to call this only "lead". Devon apologized for the error few weeks after, when they needed the next payment.

I am paying $75 per month and they put me into a pool of 214 real estate agents in that one zip code. So far (2 months) not one single contact point. They say it is like a billboard and they can not guarantee leads. But for this kind of exposure I'd be better off throwing business cards out the window as I go down the interstate.

Don't sign up for this. I figured I'd give it a go without reading reviews. Big mistake. I was put in 3 zip codes for a little over $50/month. I figured it wasn't a whole lot to spend on leads so even if I closed one deal I'd have a pretty good ROI. For the first 3 months I got zero leads. When I called to cancel, they held me to the 6 month contract, but because I complained they gave me 3 more zip codes. I ended up getting 3 total leads for the remaining 3 months. One guy asked how I got his number and he had never heard of the site. Another guy already had a realtor and wasn't interested in my help, in fact he was looking for a friend. The third lead never answered. I don't even know how this company is still a thing. Horrible experience as a realtor. I learned my lesson the hard way.

Homes.com has inaccurate information on my home. My sales price is not correct and the pictures are not correct. I have called several times to have it corrected and I am told it will be corrected in 24 hours. My agent has also called several times and he is told 24 hours as well, it have been 3 weeks now. Today when I called I was told it will be updated during their next Global Update, but they are not able to tell me when that is. They also tried to say it was a problem with the MLS listing... Very strange because every other site like Zillow, Trulia, Realtor.com all had the correct information within minutes of changes. I feel this could cost me the sale of my home if the information is not correct.

We wish we could leave a negative star review with this company. We should've, like so many before us, done our research. We were paying over $600 a month for almost nothing. We wanted to drop our plan down to the more basic version for only $50. They said they couldn't do it because of a contract. No contract was ever agreed to or signed. We sent in a letter of cancellation and they still proceeded to bill us for $600+ a month which we refused. We had to destroy the card that was being billed just to end the payments. We called again to see where to send the $50 to make payment by check. They informed us that we still owed over $700. Apparently, the contract we never signed or received proof of was automatically renewed without our knowing.

I was called tirelessly from them and was told they have a one time slot open that will not be available on a different day. I should’ve known it sounded too good to be true but I signed up because I was told I could cancel any time. I pay and sign up on December 13, but the ads do not show up on their site for a week. I call them and they fix it. A month and zero contacts later, I decide to cancel. They transfer me to my rep who does not answer. They then tell me to email to their cancellation department and someone will call me back.

I was contacted by this company to give their services a try. As a new agents I decided to go for it and I now regret it. Two months in and not one credible lead. Real estate has become a financial hardship on me so I decided to put my license in inactive status until I can fully commit financially. I emailed Homes.com to cancel my subscription and a week later I got a call from a rep. I explained my situation and the rep told me I was responsible for 6 months and if I didn’t pay it, they’d take me to court and garnish my paycheck. I WOULD NOT recommend advertising with this company.

I signed up to try for six months and tried to cancel and they said it auto renews and it was in small print in 6 page contract! Never got anything but bogus leads. AWFUL. I signed up in August and called today to cancel and they are argumentative and stall in any way they can to keep you paying for nothing. NEVER DELIVERED AS PROMISED. NO L

***NEVER GIVE HOMES.COM YOUR CREDIT CARD*** I agreed to try their marketing lead generation for 6 months. Paid in full at the beginning. I was promised it was a 6 month obligation, no more. I spoke with the sales person about 45 days before it expired, he asked me to buy more zip codes. I said no, it was not working and I was not going to renew for another 6 months. BAM, they charged me another $1,097 on Jan. 9th, 2019 to my credit card. After much arguing back an forth all day, they told me I was out of luck and it automatically renewed and they WILL NOT REFUND MY MONEY!!!! This is plain and simple theft. After reading other reviews it sounds like this fraudulent behavior is their business model. I think I am one of hundreds this happens to every year. Please don't make the same mistake I did. In 6 months I have now wasted/lost $2,194.20. Costly bad decision on my part.

Purchased leads for 6 months in several zip codes. Platform never worked right. Complained to customer service department numerous times and received hollow excuses and promises of better services. Talked to customer service rep in September who assured me that the account would be cancelled at the 6 month mark as per contract. Surprise... Billed again this month. When I called to inquire, then I was told it had to be in writing. Seems strange that the customer service rep had the day and time of the call, the transcripts of dissatisfaction that I wanted to cancel upon contract maturity... but that does not constitute "in writing". Not one productive lead in 6 months... But if I stay and continue to pay... they will make it better. Ummm. NOT. Beware of this company and their tactics.

Simple enough - SCAM. Lies, no leads, I didn't even show up in their advertising. Customer service rep doesn't respond. Managed finally to get to this Alfredo ** who issued a one month refund for the fraudulent service and said I was canceled, but now they are charging me again. Fraud.

WOULD NEVER USE AGAIN!!! As a realtor I was contacted by Homes.com to advertise on the zip code where I live. It was to be a 6-month commitment for $177.88 a month. Seemed pricey but I thought I would give it a try since it was for only 6 months. I received 1 lead for my $1067.28 investment. The best is that they keep charging you after your 6-month commitment is finished. I called their customer support who said that I had to call and cancel to stop my 6-month subscription. I would never recommend this company ever!!!

As a real estate agent I advertised for 1 year with Homes.com. I received 4 leads over this time period. As another review mentioned the customer support is poor and is hard to get in contact with once you sign a contract. Once I started to request my account be cancelled, it took over 2 months to get a confirmation that my account has been stopped. They charged at least 1 extra billing cycle than what was necessary during this time of no one responding as I was emailing and calling 3 differed reps at Homes.com. DO NOT ADVERTISE WITH HOMES.COM IF YOU ARE A REAL ESTATE AGENT.

If you are a realtor looking for a place to advertise, go anywhere but Homes.com, they are the worst. They bill you for a minimum of 6 months, provide no service to review "leads" (like an app), and you will essentially get no customer service or response once you sign their contract. All they want is your money, they do not seem remotely interested in keeping repeat customers. Do yourself a huge favor and do not sign up with these crooks.

I really enjoyed the clean and sleek layout. It was easy to get around and find what I needed. The pictures were high definition, and I didn't feel like advertisements were being shoved down my throat. However, the site overall didn't have very many animations, something that I enjoy while looking about. If you could add animations as you roll over the categories at the top of the screen I think that will help the appearance of the website.

Easy to use website and easy to create an account and navigate through. You can select from all different options to get exactly what you need or looking for. It is self-explanatory and all options run across the top page with pull-down menus. They have a lot of good features and calculators you can use.

To navigate Homes.com it would be best to open an account which is very free and easy, after you register you can search for homes by city state price or type such as buying or renting. When you see a home that interests you you can contact the property manager through the site about an inquiry and if you aren't sure about the home you can add it to your list of favorites to visit at a later date and or compare with others.

It's easy to navigate. The homes are verified to avoid fraud or scams and it has local listings for convenience. I also like the layout and the colors. But maybe they could include a larger selection of lower prices on homes and info such as the requirements for moving into the properties. On the other hand, I used this site to research areas to live, and for mortgage information. If you need a site with a large variety of properties, this is it. It is better than the other sites in its category.

Homes.com is a great website. I really enjoy the ease of navigation on the website because it helps me find what I'm looking for quickly. This site is kind of slow though every time I try to connect to it, so it does lag a little. Also, sometimes older photos are used on some of the properties, so it's not being up to date. But overall I think it's great. Create an account and start searching. It's super simple to use.

I have found a great website and excellent resources for finding the perfect home and the right mortgage rate. The website of Homes.com is easy to use, has a great variety of homes and rates are good. I have found a few homes I am interested in, that I am in the process of checking out. But I think that if more pictures were included with each property it would be one way to improve the website. I also believe that a wider range of properties across the country would be very helpful for many families in their search for the perfect property for them. But I would recommend Homes.com.

Many homes are only listed there. The search can be narrowed, but it is not the easiest to do. Zip codes search is usually way too wide, and it is sometimes difficult to narrow. You can look at the site but still need a realtor to help you get access and walk you through the process, and help you with the details, like writing the contract and deciding on financing. Also, listings are sometimes out of date, off the market, or no longer for sale. Such a waste of time. Most homes do not have good pictures, or the pictures do not accurately reflect the homes.

I liked how easy it is to list homes for sale on the site and they offer a competitive rate. I also like how Homes.com has a large selection of homes to look for to buy. You would go to the site and then select the ZIP code you're looking for or city. Then you can narrow it down by size and cost then you get a listing of homes nearby that are for sale that meet that criteria. You can filter out many different factors such as neighborhood and surround area to find the perfect area to live in, but the search results that come back are a bit scatter shot. They aren't organized too well so you have to hunt for the exact home you're looking for. Plus, there aren't many advice options for selling a home on the site.

It was good as could be expected. I have the ability to detail what I want as far as how many bedrooms, bathrooms even amenities that I am considering and not have any surprises after you get to the house and see it in person. Prevents a waste of time that I don't have to waste. I found a few homes but to tell the truth they didn't have what I'm really looking for. I want something custom built. I know now so I'd like to see land for sale on these sites.

I have been using homes.com and I like that the homes.com site is easy to use and understand. Also there is different options for whatever I might be looking for in a home, able to put my home search into detail. I like that I can have help with finding what I am looking for by setting up text and email options. Homes.com would be my first choice. Very easy to understand and have access to hundreds of homes in whatever area you like, and get updates by text and email allows you to still search while doing your daily tasks.

Mediocre yet enjoyable. When searching on Homes.com for a home the process is relatively easy. You do not have to create an account to search for listings but the selection of homes you are searching for usually need a lot of home improvements. Even the homes in the more affluent areas. I enjoy home improvement projects so browsing for homes on this site are enjoyable for me. I would give the site more full site features. The current mobile site looks a little dated. Because of this serious buyers will most likely search other home sites. Also, there needs to be more newer and more classical homes that do not need improvements.

I firstly made an account with Homes.com so I could save properties that I had interest in. It was hard to get use to the site at first but once I got used to it was really easy to use. I wanted to sell my house so I used this website to find out how much the houses in my area were selling for and it was really easy to see how much they were listed at and how much they were sold at in the end.

I just was getting an idea of homes in my price range and location. Homes.com gave me a sense of what I could look for and stay within my price range. I like their virtual home tours because they allow me to view the home at my leisure. I dont have to inspect the home with a realtor. I also like the ability to tap on a specific appliance and see the brand. It would be helpful to know when the furnace or central air system was purchased. Overall, I find homes.com easy and quick.

Homes.com helps the processes of finding homes. I like that you also look for homes to rent. You can sell, buy and rent homes and the website is easy to navigate. Brokers and realtors are always there to help and they can even talk with you right there online. So far, it's better than other websites I have looked at. Everything seems to be easy and all the help is there whenever you need.

Homes.com seemed fine to me. While there wasn't really wrong with the site, I didn't like the ads that popped up and covered half of my phone screen. That was really annoying. And I didn't like how many listings popped up with just the aerial shot of the lot instead of actually pictures of the property. But I like that it's easy to navigate, and the filters while searching are useful. I also like that you can sort the listings different ways. That's very helpful. Overall, it was pretty good.

I simply made myself a very simple account and chose some of the main things I had to have with my new home. For example, my family has to have a finished basement. When I log on and search for homes by the locations I am looking to move to, it only pulls up homes with finished basements. When I do find a home I like, it shows the average mortgage payment with insurance and property taxes. I also like this site because it shows the pictures of the home. The only thing I dislike is when I click on a home and try to scroll through the pictures the advertisements really get in the way. I don't mind advertisements but I don't like them mixed in with the pictures.