Home Depot Kitchens Reviews

When the remainder of my original order was installed i asked numerous people for a detailed invoice so I could see what I was being billed for. To this day I don't have one. I have, however, been charged for a number of things I didn't ask for.

There was no dispute over the appliances and paid that portion of the bill as it was due (but not before I had to get a rep at Citi to remove late fees they'ed started charging me before the bill came due.)

In all this time I have been unable to see what they charged me for and receive a credit for their mistakes. I have talked to EVERYONE at the store, their customer "care" dept. which, by the way, i've called and have been listening to the recording asking me to stay on the line for 37 minutes as I write this and numerous people at Citibank credit.

I have been promised credits for late charges, interest fees, services not performed and a granite backsplash I never even ordered.

I now find out that they have reported me not once, but for the past 2 months, to the credit bureaus. My fico was over 700, but because of their incredible incompetance and a lack of desire to solve this my credit score has suffered.

While they admit that, once again, the charges were not due, they said Ihave to get this removed from the credit report.