Hampton Bay Lighting Reviews

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About Hampton Bay Lighting

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Hampton Bay Patio Furniture designs outdoor furniture collections. The company produces patio sets, outdoor seating, dining furniture and accessories, aiming to provide durable and weather-resistant products.

Pros
  • High-quality materials used
  • Good warranty coverage
Cons
  • Frequent product malfunctions
  • Difficult installation process

Hampton Bay Lighting Reviews

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    Page 3 Reviews 40 - 240

    Reviewed April 7, 2015

    STAY AWAY FROM HAMPTON BAY LIGHTING PRODUCTS. Ceiling fan/light remote, lighting function became non-functional approx. 1 yr after purchase.

    Hall light fixture is now broken, which I assumed was a bad bulb (special bulb can't be switched with other known working universal lights), so I purchased an $8 "specialized" bulb and found the light fixture is the problem. I now have 2 mercury-filled working bulbs with no working fixture which will add to our already toxic landfill/ground water issues. ALL OLDER UNIVERSAL INCANDESCENT/CFL fixtures in home are still working fine after 50+ yrs.

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    Installation & Setup

    Reviewed March 30, 2015

    We bought a new kitchen light and when we installed it one bulb did not light up. We switched bulbs around and that one side still did not work. Exchanged unit and one side worked, the other the bulb just flickered but would not fully light up. Now we have take unit back again. After reading reviews on this fixture it seems that the issue has never been addressed! May just return and buy a different fixture. But now we have to repair ceiling, as this unit requires 4 mounting points.

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    Verified purchase

    Reviewed Jan. 25, 2015

    I had to buy a new remote control for the HB ceiling fan and light hanging in my newly rented apartment. From day one, the light turned on but not the dimmer or any of the fan settings. I live in Hawaii and it's pretty stuffy without a fan to circulate the air. Landlord's response to my complaint was, "It was working the last time I was there." Well, it hasn't worked since. I order the exact remote from and it still doesn't work. I check the little pins inside and matched them to the old one. Still nothing. Changed the batteries 3 times, nothing. There is no off/on or up/down button on this model. How do I get the dang thing to work?

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    Reviewed Jan. 11, 2015

    A Hampton Bay ceiling fan I purchased had a light with Halogen T4 bulbs in it. Since I've owned it I have replaced the bulb every 4 months at a cost of 7.98 each. I decided to read the info on the back of the bulb packaging and discovered they were not for use in ceiling fans. Who builds a product with parts not intended for use in it? Maybe someone selling halogen bulbs but not someone who wants to build customer loyalty and satisfaction.

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    Reviewed Dec. 31, 2014

    Who makes an outside light using a battery that you can't replace? Hampton Bay of course! We purchased 12 outdoor lights 15 months ago only to find out that replacement batteries aren't available. So now we have to start over but definitely won't use Hampton Bay!

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    Reviewed Dec. 1, 2014

    This model Hampton Bay# TK-5VTX3-34 is a lousy fixture and I would not recommend it to anyone. Within the first six months of usage I had to replace all five lights at a cost of five dollars and change a piece. Looks like I will have to replace it with a fixture that uses regular bulbs. I won't be purchasing any Hampton Bay products after this rip off.

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    Installation & Setup

    Reviewed Nov. 5, 2014

    About 4 months after I had this fan installed the remote control and light stopped working. Called an electrician and he found a hole burned in the module. I feel so lucky my house didn't burn down.

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    Customer ServicePriceStaff

    Reviewed Aug. 26, 2014

    I have a Ceiling fan that stopped working. Call Customer Service and they told me the part would be over $30 but they did not have it in stock and it would be four or five weeks and I should call back....I did a little research, took the fan apart and order a $0.19 capacitor (total with shipping was $5.18) and it arrived in three days. Fan works great. Fan motors don't burn out but these capacitors do and are VERY EASY to replace. A new fan and light kit would have been over $250. Don't throw it out..fix it - cheap and easy.

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    Installation & Setup

    Reviewed Aug. 10, 2014

    I purchased a 3-light chandelier for my kitchen in my new condo. My friend who has installed many chandeliers and light fixtures offered to put it up. The task should have taken no more than 1 hour. 2 plus hours later, we had it hanging and working. My major complaint was that NO INSTRUCTIONS were included in the box. I found instructions online for installing Hampton Bay's light fixtures but they were very generic and didn't include steps required for mine to be installed correctly. Basically, it is hanging due to our perseverance and trial and error method. A very disappointing experience. I will think twice before buying a Hampton Bay product again.

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    Customer ServiceInstallation & Setup

    Reviewed Aug. 5, 2014

    I recently purchased a Harbor Breeze Fan, which worked great. Shortly thereafter I purchased a Hampton Bay Universal Light Kit. Prior to installing the light kit the fan was working properly, upon installing the light kit the fan stopped working and the light kit started working.

    I'm fairly skilled when it comes to installing things and I followed the directions included to the T. Once I turned the fan on the lights would work and the fan motor itself would hum. I turned the lights off and tried to let the fan run but the motor still hummed. So I came to the conclusion that the light kit had somehow overloaded the circuit. I then tried calling the warranty/tech support line for Hampton Bay.

    Hampton Bay's tech support/warranty support told me that the fan that was previously working was probably wired wrong and that their light kit would have nothing to do with messing up the fan. I tried to summarize things and they only insisted that it was the fan's fault and not their light kit. They kept instructing me to unwire the previously error free fan, and insinuating that I had done something wrong. Upon asking for a reimbursement for the fan they angrily told me that this isn't the way things work. I will not be purchasing any other Hampton Bay products as they do not seem to stand behind the merits of their products, nor does their customer service have very much input in means of actual assistance.

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    Reviewed July 3, 2014

    I want to share a happy review to serve as a counter weight to all of the negative reviews on this site. I just moved into a new house and inherited a ceiling fan in the master bedroom. Regretfully, the only way to control the fan was by remote control and the remote went missing when I bought the house. I called Hampton Bay and they are generously sending me a free remote control. It hasn't arrived yet, but I am very optimistic. Who says you can't get something for nothing?

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    CoveragePrice

    Reviewed June 23, 2014

    I have 2 Hampton rust Bay outdoor fixtures (brass ha ha). Brass my **. After 18 months, have rusted and I have rust stains on my stucco. Not cheap $70 each. H. Bay says only the first year covers rust. It has a 3-year warranty? On what? It has no moving parts. Nothing can go wrong but the finish. So folks, don't buy any Hampton Bay, it's **.

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    Reviewed June 22, 2014

    Purchased this 11' Hampton Bay solar lighted umbrella less than a year ago. The crank is made of very cheap metal to which has already cracked & split. I would not advise anyone to purchase this product which only has a 90-day warranty. $300 for a piece of junk!! From the complaints I've read, this company does not stand behind their line of products.

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    Installation & Setup

    Reviewed June 14, 2014

    We bought 3 ceiling fans from Home Depot. All three remotes start giving problems a year after installed. We have wasted a lot of batteries thinking this is the solution, but it seems the remote system is very cheap. As we do not have the receipts we are lost.

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    Reviewed June 13, 2014

    I am never buying Hampton Bay Products Again!!! This is the second time I bought under cabinet fluorescent lights from them and it was discontinued. You can't even find the replacement bulbs - so now I have to start all over again.

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    Punctuality & Speed

    Reviewed May 31, 2014

    I purchased 3 ceiling fans in May of 2014. I couldn't complete the installation per the instructions so I called the number in the instruction pamphlet. I left a message explaining the problem and requested a call back. Days later, I'm STILL WAITING. Don't expect any help.

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    Coverage

    Reviewed Oct. 4, 2013

    I have had problems with reading lamps from IKEA so I went to Home Depot to try and find a high quality reading lamp. I had previously purchased a Hampton Bay tropical ceiling fan which I have enjoyed. I saw this picture of a Bronze reading lamp that looked like it would really be strong and of high quality. I paid over $50.00 and it was very heavy, so I thought it would really last. The lamp comes in three sections which screws together. The middle section doesn't screw and fits right into the third section. It immediately tilts before you even screw in the heavy top cover or the cover for the reading lamp. This middle section should really screw tight as it is holding quite a bit of weight. Now I have to box it up and try to get my money back. I can't believe they put out a such an inferior product. Don't they have any quality control? A heavy lamp is going to have to really screw tight to have any chance of not tilting sideways. A complete waste of money and time. No excuse for this product.

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    Reviewed Sept. 4, 2013

    I have 2 identical ceiling fans from Hampton Bay; one in the living room, another upstairs in a bedroom. The living room fan motor burned out long ago, after minimal use. An electrician could not fix it saying the motor needed to be replaced and it would be more economical just to replace the fixture. This morning, I woke up and the remote simply no longer works on the other fixture. Since I last used it to turn off the light, the hard wired wall switch is unable to turn it on (though the fan works). I now have no lighting in my bedroom and have no idea how to fix this mysterious problem. I will not EVER buy Hampton Bay products again.

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    Reviewed Sept. 3, 2013

    The 2 - 24" LED light strips I mounted under my cabinets keep falling out of their clips. I would like to get some clips that will fit and hold the lights in place. I don't think the ones that came with the lights are large enough to hold the lights in place.

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    Reviewed Aug. 28, 2013

    I am on my third set of Hampton Bay patio cushions because they keep blistering and melting. I live in So Cal, max temp is 90 degrees, it's not like I live in AZ or NV. Home Depot has not been helpful, they make us feel like we're liars, as if we're setting our cushions on fire or something. The last set was purchased 9 days ago and it's already blistering. These should be made to withstand outdoor elements, some direct sunlight and heat. I'll just keep returning them for new ones until they make better quality cushions.

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    Reviewed Aug. 10, 2013

    We have had a few packs. They are great but can't get the parts. I have trimmed bushes around them and have broken the stem off so then I need the arrow that goes into the ground. So if you could sell us some I would be very happy. Maybe after we are done with pulling weeds and trimming I may not break them anymore. Thanks. **. I will order them.

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    Customer ServicePriceStaff

    Reviewed July 15, 2013

    About four years ago I installed three Hampton Bay fluorescent wall sconces in my bathroom, Model # EW290MAA. Within two years a transformer went up on one of them and I was told at Home Depot that it would be a special order, take weeks to get in and cost as much as a whole new lamp. I bought the new lamp. Now another one has gone bad; not the light bulb, but the transformer. When you contact Customer Support, it's Home Depot, not Hampton Bay, and you get the message that all representatives are busy and wait and wait and no one ever picks up the line. The email address, support@hamptonBayfanslighting.co, produces a "failed email" mailer-daemon. Who wants to rewire their lights every two years?? Won't be buying Hampton Bay again, that's for sure.

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    Reviewed June 12, 2013

    After thirty minutes searching for a hidden official website (and it's not Home Depot) and unanswered Emails, it makes me wonder if this company wants any new business. It is frustrating to try to do business with someone who is hard to find and to ask questions about their products. I'll bet no one answers this either.

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    Reviewed April 5, 2013

    Hampton Bay Floor Lamp w/Reding Light Model 331 434 - The connection between the base and first section of the pole was very difficult to thread. It was wobbly and so I tightened it more so it wasn't wobbly and then I think the threads became stripped. I bumped the top shade once and it popped off the light. I couldn't get the large plastic nut threaded enough. Then I was moving it into place and trying to get it to set plumb and I bumped the top shade and it popped off again and this time hit the floor and shattered. I started disassembling it and then the concrete base started falling apart where the pole screws into it. This product is a piece of junk; it's a complete piece of junk!

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    Reviewed Jan. 19, 2013

    I renovated my kitchen a few years ago, bought 6 pendant lights at Home Depot for $50 each (product# 619869) 3 of which have already failed beyond repair due to faulty converter boxes that are not available separately for replacement. I'm now left with replacing all pendants since this product has been discontinued. Guess what brand I won't be buying again, ever, for anything.

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    Customer ServicePrice

    Reviewed Jan. 14, 2013

    We have a large TV room and installed 8 of the lights above. Less than five years old and barely turned on, well even with minimum use, the globe melded with the frame. We literally broke the globe trying to replace the burnt out light bulb. No problem. We went to Home Depot and tried to buy the globe. Nope, they don't carry it but we can call Hampton Bay (Home Depot owns them). They were, "Sorry, we do not carry the replacement globes any longer." You got to be kidding! So now we are forced to replace the entire light when a bulb burns out. No more Hampton Bay at our house. Cheap product. Ridiculous company.

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    Reviewed Dec. 27, 2012

    I used to be a big fan of Hampton Bay Lights. They’ve been lighting my kitchen and library for 12 years, and the old models performed wonderfully. Recently, I’ve had to replace six of the old lights. I’ve had to go back to Home Depot three times and bring home a total of 12 lights in order to get six that worked. One third are impossible to assemble. Once you’ve inserted the bulb, the socket and bulb won’t insert far enough back into the head to lock in place. Of those you are able to assemble, one quarter do not work. Twelve years ago, they were an excellent product; now, the quality control and product are trash. Don’t waste your time and money.

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    Sales & MarketingStaff

    Reviewed March 26, 2012

    My Hampton Bay desk lamp went out, and it also needed replacement of fluorescent bulb. For floor Hampton Bay light, bulb is not available anywhere. When I bought the light, a Home Depot rep had assured me they would carry the light bulbs for the product as long as they carried Hampton Bay; and they welched. I know this is a low-end chain, but this Hampton Bay ** is a scam, especially after reading all of the other complaints. I just lost the last reason for ever going to Home Depot. The "greeter" even told me to go to the internet(!) and a "just bulbs" store somewhere downtown which he couldn't tell me where or what this was! And they wonder why people resort to IKEA.

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    Reliability

    Reviewed Jan. 22, 2012

    Yesterday morning, my girlfriend and I bought a Hampton bay floor lamp with reading lamp. We attempted to assemble it and it could not be done due to the fact that it's an inferior product! The stand would not screw together because the threaded cuplink was bent. We took it back same day and bought the same model lamp thinking it was just a fluke. But guess what? As I just found out from all the consumer complaints about their products, it's not a fluke!

    This one happened to screw together okay, the problem started when the directions told us to pull the excess wire through the bottom so we could screw the top on. Well, when I gently pulled the excess wire, I now have an exposed stripped end of wire in my hand. What are the odds of getting two defective appliances from the same brand on the same day? Do not waste your time with this brand.

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    Reviewed Jan. 22, 2012

    I bought and installed 6 Hampton Bay outside lights. All started rusting within 6 months. These are Inferior products, and I would never buy this brand again.

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    Reviewed Oct. 14, 2011

    We purchased several lighting fixtures from the home depot. First of all, the directions were wrong. When we took it out of the box, the glass in the center light was broken with most of the bulbs. Its model #853645 - 5 light track lighting. I will never purchase anything from them again.

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    Reviewed Sept. 22, 2011

    I purchased a LED-undercounted lighting (puck style) with a dimmer. Within six months, individual pucks began to fail. I inquired at Home Depot for replacements and the line had been canceled.

    I will never purchase a Hampton bay product. China garbage!

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    Reviewed Aug. 2, 2011

    We have a hampton bay fan that is no longer made. The metal piece holding the blade just broke off flying the blade across the room. I want home depot to replace the two fans but because I don't have receipts (they are approximately 3 1/2 years old) they are giving me the runaround. Its because they don't carry that fan any more. Excuse me but Home Depot and Hampton Fans are one and the same.

    We are lucky one of us or one of our pets wasn't seriously injured. The fan was just on low. It appears it was caused by some type of metal fatigue which makes me scared to death to run the other fan.

    I am boycotting home depot from now on. We spent over $50,000 on cabinets, etc. four years ago building this house and I can't get two fans that are dangerous replaced!

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    Reviewed July 25, 2011

    I had installed four Hampton Bay portable under the counter lights in September 2010. Since then up to July 23, 2011, four bulbs have failed. Three failures from the original installation and one more after I replaced a bulb. The replaced bulb lasted three months. I was very careful while replacing, not touching the bulb with bare fingers and aligning the filament according to instructions.

    Trying to contact Hampton Bay is useless and only gets you an independent technician which you have to pay to answer your question.

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    Reviewed July 16, 2010

    I purchased Hampton Bay products before from Home depot and like them. However, I purchased a Mounting tab, linkable cord light set to mount under my kitchen cabinets. These were 70% energy efficient. I have to say now that the lights are up I love them. But, the mounting clip were terrible. I finally had to use another means of hanging after several hours of trying to use the mounting tabs provided. I am surprised by the poor quality of these tabs which made the installation impossible. It has the potential of starting a fire should they fall off the tabs provided.

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    Reviewed July 3, 2010

    I purchased bathroom fixture about a year ago when I was remodeling my bathroom. Brand is Hampton Bay from Home Depot. SKU 159 517. The fixture was "brushed nickel" to match other accessories. This fixture is now beginning to rust. Ventilation in my bathroom is good. I contacted Home Depot and they gave me info to contact the company. I tried to email Hampton Bay to get info as to why this fixture is rusting and I found that you have to pay to get an answer. Absurd! I would like someone to contact me regarding this "rusting" situation.

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    Reviewed Feb. 23, 2010

    Not six months ago, I replaced my kitchen overhead lights with two sets of the Line Voltage Flexable Track Lighting Kits from Home Depot. I now have 3 bulbs burnt out and am concerned that after the expense of having the system installed by an electrician. Do I have a dud? What is the problem? The model number is 338910. At the very least, I expect to be reimbursed for the 3 bulbs which I will have to replace. I am definitely concerned about any ongoing problems I may incur. The consequence at this point is the expense for replacement bulbs and the probability of having to replace the entire system.

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    Reviewed Feb. 17, 2010

    I purchased Hampton Bay about three months ago. I had to replace a bulb #046677203313, 50watt, price total $7.39 on 2/16/10 for transitional colllection3 light track fixture.

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    Reviewed Jan. 27, 2010

    I purchased a rechargeable lamp from Home Depot. I mailed in the warranty card. After 2 charges, the lamp would not recharge. The prong on the charger would not stay in. I called King of Fans, warranty co., and they sent me a new charger. It still did not work. I was told to mail the lamp at my cost, which I did. The lamp was returned 2 days later and still did not work. I called and was told that they, "voided my warranty because the felt, really thin cheap felt, was ripped and oh, by the way, there is a wire loose inside." I said I had no idea it was torn and it is so thin and the lamp was outside that it could have ripped picking it up off the table or in the packing box.

    Regardless, she was not going to do anything about it. I took the lamp back to Home Depot, now 8 months past the day of purchase and no receipt, they would not take it back and had none to replace it with. They had their licensed electrician expert look at the lamp and state that it has never been tampered with. King of Fans would not reply to that nor any of my calls or letters. I now have my useless, $39.99 lamp plus the $9.98 it took to ship to King of Fans for them to just return it not in a working mode. Hampton Bay is a company of Home Depot.

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    Reviewed Jan. 20, 2010

    I bought fans with the light fixtures; some work, some don't. I have one that doesn't turn, on one the light fixture is burnt up. This model has four individual lights. Also the reverse switch is crooked on two of them so the blade housing hits it each time it rotates and it's so annoying. Also, one of the fans I bought did not have all the parts needed to install it. I gave that one and the other one I had away. I didn't want anything else to do with this company's brand. Don't buy it. I don't have the model number, but it's silver light and fan housing with reversible blades. UC707CT is the remote model number. It's also hard to take bulbs in and out, and several times bulbs have broken in the sockets because the housing is narrow and they are hard to twist in and out. I would never recommend any of these to anyone, ever.

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    Reviewed Dec. 4, 2009

    Bought a Hampton Bay ceiling fan (Genoa model) and a track lighting light attachment in 1994. Three of the four lights stopped working. Had to buy a new one for $40. When I took the track lighting fixture apart, I discovered that three of the four lights had sooty wiring and some of the bare wire was showing through the insulation. The wiring burned out over time. Also, some of the wire was too long and thus was bent sharply when forced to fit into very small spaces inside the fixture. That's what probably caused the exposed wiring.
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    Reviewed Nov. 23, 2009

    Bought two Hampton Bay ceiling fans.
    42" Bridgeton white with brass from Home Depot.
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    Reviewed Sept. 30, 2009

    I bought a Hampton Bay specialty light that takes a Halogen bulb. it was wroking fine, then went out.
    i have bought three replacement bulbs, none work. i tired different outlets.
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    Reviewed Aug. 19, 2009

    March 2003, we bought the Windward II ceiling fan. We had it installed by an electrician. After 2 years, the light stopped working, but the rest of the fan worked fine. We finally had it checked by an electrician on 7/27/09, who found that the light kit was in good condition. The problem was with the remote control. Model 545HRL, Y211266A-G. What do we need to do now? Will a new controller fix it?

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    Reviewed Aug. 14, 2009

    Recently, I purchased a light fixture made by Hampton Bay Fixtures at Home Depot (also installed by Home Depot). When the bulb blew out one week after installation, it melted the plastic on the bulb. I went to purchase a replacement bulb and they no longer carry the bulb or anything equivalent to a replacement bulb. They have also informed me that they cannot order the replacement bulb for me because according to their computer, it no longer exists in their system. Now I am stuck with a useless ceiling light and I am now basically being forced to have to replace the entire fixture, which will require an electrician to remove the fixture and wires at my expense. This is located in my son's room, so there is no light for him. I was forced to have to purchase an additional lamp for lighting and now I am going to have to absorb costs to replace the fixture and have an electrician come to my home to install a new fixture.

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    Reviewed June 15, 2009

    I bought 8 Hampton Bay fans and the one that cost the most, the $249.00 Miramar 60", was missing the screws to attach the blades. I went into Home Depot to just get the screw and the only one they had on the floor was missing them too. I have tried to search online to get the screws but have had no luck and now Home Depot does not carry the same fan any longer so I can not exchange it. I do not want another style, just the screws to the one I have. Almost $1700 later, I am still missing some simple screws. Please help urgently!

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    Reviewed June 1, 2009

    I purchased and installed the Hampton Bay Caswyck ceiling fan today. This fan has a 100-watt halogen lamp in the bottom of the fan. There is absolutely no venting of the heat produced by this bulb, resulting in a burning insulation odor after about 20 minutes of operation.

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    Reviewed Dec. 20, 2008

    The track light fixture19EF HB555-184 120VAC 60HZ overheats and distorts the surrounding metal even causing the paint to bubble and the insulating retraint material holding the wire to the bulb disintergrates causing the wire burn. I have replaced two and refuse to replace any more as I fear these lamps could short and cause a fire.
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    Reviewed June 10, 2008

    Re: Hampton Bay Antique Brass Full Spectrum Lamp using Tel-27 Bulb 27W 5700k bulb. Home Depot does not carry this type of bulb which is a medium base screw type with three tubes. Length of bulb is appox. 7 in. I've searched on-line and locally. No replacement is available. Without a bulb the lamp is useless. This lamp is manufactured in China. I think Home Depot should give me a replacement lamp since they cannot provide bulbs for the product they sold.

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    Hampton Bay Lighting Company Information

    Company Name:
    Hampton Bay
    Website:
    www.homedepot.com