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Reviewed March 4, 2020
We owned the toaster oven for 2 months and it stopped working. We called Amazon and then Hamilton Beach and sit on hold for hours and then get dumped into a voicemail. Then we get a call back with no one there and the call disconnects. We have waited now well over a week and no return calls. We are getting totally jerked around over a toaster oven and just want a refund but cannot get them on the phone. Do not buy from this company
Reviewed Jan. 27, 2020
I used the unit and it ran very hot. After, I unplugged the unit from outlet and now the clock won't set?! Leary of using because it was so hot to the touch around the outside of it.... I have had it for about 3 months since I moved into my new place?
Reviewed Nov. 10, 2019
I purchased this microwave in 2018 from Walmart, had to return the microwave as the turntable did not work at all. Walmart exchanged it for the same model and here it is 1 year and 8 months later and the turntable is making popping noises. I don't believe it is a problem with Walmart but a problem with Hamilton Beach. I will not buy another product of Hamilton Beach. Previously I owned a GE Microwave bought in a local small town hardware, which worked for 30 years. The stuff that is produced these days are poorly made and overpriced for cheaply made appliances. Upon reading other reviews The turntable seems to be a common issue. Get it together Hamilton Beach and make your product worth buying.
Reviewed Nov. 8, 2019
I bought a Hamilton Beach 0.9 Cu. Ft. Stainless Steel-Counter-top Microwave Oven at Walmart and after I got it home and set it up. Within the ending of the first month the control started to give me problems. A few of the numbers on the panel started to quit on me and not work. Then within my 2nd month, the entire Microwave oven panel quit working completely and now I can't return it. I thrown away the receipt and can't return it to Walmart store and now have pay what it would cost to buy a new one just to fix the old one, a 2 month old Hamilton Beach 0.9 Cu. Ft. Stainless Steel Counter-top Microwave Oven. I don't know if I bought a defective oven or is it just a junk model, but I am without a microwave oven thanks to Hamilton Beach Company.
Reviewed Nov. 1, 2019
So we just threw out old microwave out. We had it 13 years!!!! Through 3 moves and I'm pretty sure if we didn't have teenagers it would still be going strong. Hamilton Beach products has never let us down!! They are withstand a lot of drops and dings from toddlers to half sleepy adults. Very very good products and affordable. So of course we only replaced it with the best. PSSSS this one has a little chrome in it. UPGRADE!!
Reviewed Oct. 20, 2019
Worked fine for awhile but here in the last two weeks it has started making a noise like electric zapping and popping, I unplugged it and when I went to move it I noticed the bottom was hot as fire. I paid for a 2 year warranty through Walmart, but because the only option I could find to select for my claim was a manufacturer defect Walmart won't honor my warranty. I've since quit shopping at Walmart and I submitted a claim to Hamilton Beach, still waiting to see if anything will be done. Next time I'll probably buy another brand from anywhere but Walmart.
Reviewed Oct. 19, 2019
I purchased a microwave one year ago. It has now stopped heating. I am a senior citizen and cannot follow the troubleshooting directions. I am not about taking the cabinet apart. I asked for assistance many times but have been sent from department to department and asked for the model number several times. This is quite frustrating. Since I use this microwave every day this is a major inconvenience for me. I am highly disappointed in this nonservice.
Reviewed Oct. 2, 2019
I bought this 900W Microwave from Target two years ago. It worked fine until a couple of months ago. I noticed some reddish-brown color showing inside the cabinet underneath the rotating plate. I tried to clean it and some of the white coatings flaked off. What a joke of an appliance this is. I'll never buy another Hamilton Beach product ever!
Reviewed Sept. 18, 2019
I purchased the 1000 watts microwave from Walmart about 5 months ago. I noticed rust on inside top of the microwave, it started making scary zapping sounds, I went to warm some food up and as soon as I hit the start button, crackling, zapping, and electrical bolts of lights went off inside. I have no idea why this happened. It was plugged in properly, no metal or anything to set it off like that was inside, it just zipped and zapped. Worst experience I've ever had with a microwave!
Reviewed Sept. 10, 2019
I purchased this microwave from Walmart about 6 months ago. About 2 months in, it started making scary zapping sounds then, yesterday, I went to warm some food up and as soon as I hit the start button, crackling, zapping, and electrical bolts of lights went off inside. I have no idea why this happened. It was plugged in properly, no metal or anything to set it off like that was inside, it just zipped and zapped. Worst experience I've ever had with a microwave!
Reviewed July 16, 2019
Works as advertised. Fairly easy to clean. Power level correct for most uses. Power usage not excessive. Control panel straight forward making the microwave simple to use. The size is good for home or work use.
Reviewed July 11, 2019
I have had the microwave almost 4 years now with no problems. It's easy to clean except for the inside of the door. That is a pretty common issue though. I would recommend it but I would recommend any microwave. I have never seen one stop working yet.
Reviewed July 10, 2019
I have used this microwave almost every single day, sometimes more than once, since buying it in May 2017, and it has never failed me. It's dark red, to match a few other items in my kitchen, so different than the typical cold white or shiny black color usually seen in appliances. The panel offers choices to make it easy to cook = instant buttons or push the start button for 30 second increments. It's a good microwave, available at a fair price (about $75) at Walmart.
Reviewed July 9, 2019
It's not as big as the original one We ordered. But it does the job we want it to. It heats up and cooks fairly fast and efficient - is always a good sign in a microwave. It even heats without scorching.
Reviewed July 8, 2019
Bought this additional microwave oven to make popcorn in my basement TV room. It is a very nice little appliance and does everything required of it. I just hope it gives me many years of service. This is the 2nd Hamilton Beach appliance I have owned. I would recommend it to all.
Reviewed July 4, 2019
The microwave I bought at Walmart, I bought it because of size, color (red) and price. Ever since it was about a month old it gets hot and shuts down and if I had to buy it again I would not. My Emerson lasted 10 years.
Reviewed July 3, 2019
I would have purchased another brand if I knew this one sucked. The plate in the inside makes noise when it is rotating. Very irritating. At the time this one was all that I could afford. Although the outside of the microwave looks gorgeous.
Reviewed July 2, 2019
This is a great value microwave. It's 900 watts and performs almost as well as an 1100 watt appliance. It's black and red and looks great. It's great for steaming vegetables as well as reheating and light cooking. Had it 2 1/2 years now and am still very happy with it.
Reviewed June 14, 2019
Purchased a Hamilton Beach 900 watt microwave January 2019 from Walmart. Whenever I placed something in to warm it a few seconds, it burned my food. Continued getting worse until I placed a donut in it for a few seconds and the microwave did not shut off. My kitchen was filled with smoke and donut was burned black. The microwave was filled with smoke and I thought it was on fire. I called Walmart, they advised there has recently been an extension of return policy on this particular microwave from Hamilton Beach. I returned it for a full refund and will never purchase another product from this company. Very scary to say the least.
Reviewed March 6, 2019
This microwave sometimes overcooks and sometimes undercooks. This is my 3rd one. The first sounded like a train. The 2nd one did what this one is doing. Would not recommend this microwave. It is a waste of time and money. I have had to struggle in and out of my house and to a cart and put it in a car then in the store. This will be the last time and would not recommend this product to anyone.
Reviewed Feb. 3, 2019
Am going to return this microwave after having it a few weeks. I've always had inexpensive 800 watt Sharp brands that last me for years. With this 900 watt Hamilton Beach, even though I adjust the cook time Down to allow for wattage difference, when I cook anything with meat in it, the meat gets overcooked and hard on the part of the meat that is sitting closest to the turntable. The turntable also make a grinding noise occasionally. Also the buttons are hard to push, and there is no "Melt" button, which I use a lot.
Reviewed Jan. 20, 2019
I've had my 1,000 watt Hamilton Beach microwave for 5 months & already making a noise when the turntable goes round. I talked to customer service & they said bring it back in the original box. I don't have the original box so I can't return it!! VERY upset with this purchase!!
Reviewed Jan. 9, 2019
Microwave started on its own and had to be unplugged. It would not shut off even when opening the door. Very scary. Only 13 months old. Just like other review. No more Hamilton Beach. Did it twice within 2 hours.
Reviewed Dec. 5, 2018
Was very pleased with my microwave. Worked well from reheating a cup of coffee to cooking the carrots. Then in the middle of fixing lunch it died. Had just pulled one dish out and put the next in, when I closed the door it started without having put in the time or pressing start. Then it wouldn't stop unless the plug was pulled. It also did not warm the food. Consumer support, listed in the manual, said problem was beyond them and gave me a Wal-Mart (Where I had purchased the microwave) warranty number. My warranty was no longer valid because I had purchased it 15 months ago -- warranty is for 12. Knew the oven was inexpensive, but I expected more than 15 months lifetime. Shoppers beware! Won't buy Hamilton Beach again.
Reviewed Nov. 10, 2018
This was our first Hamilton Beach microwave, unless they make things right for all of us here, this will be my last one from them, ever. It was nice when it did work.
Reviewed Oct. 26, 2018
We bought this countertop product to replace a less than 4 year old, expensive, over the oven unit (a GE) that started blowing the circuit breaker and was no longer usable. This unit works but almost immediately started making loud, worrisome noises sounding like a lawnmower. We are returning it to Walmart before the 90 day warranty expires.
No electronic device lasts forever but this is another example of cheaply made, mass-produced Chinese JUNK that has a short service life barely making it to the short (1 year) warranty. Years ago, we had over-the oven microwaves that lasted much longer than 5 years. Where do you get these things today? Not in America! The reliable brands are gone.
Reviewed Oct. 22, 2018
We've owned our microwave since June. It is now October, and now we are trying to figure out why it would start going by itself! My husband in the hallway, Im on couch with my dogs, it started by itself! No time set on it, whatsoever! Is it getting ready to go out? Blow up? What should we do?
Reviewed Sept. 22, 2018
I purchased my Hamilton Beach microwave 1.1 from the Walmart store. Less than one year later rust developed on the floor of the inside of the microwave. Recently, we discovered a burn hole in the floor located inside the microwave which of course renders it useless. After extensive research, I found that the Hamilton Beach company sold its name to a Chinese company. After reading all the negative comments I will not even try to get a refund. This situation is exactly why I do not hesitate to take anything back in the normal 30 day window. It appears that businesses have decided to use inferior materials and labor knowing that appliances will be passed their warranty periods when they fail. By the way, we own a microwave that is over 15 years old i'm still working fine. I will look for another older microwave on eBay and Craigslist to replace this Hamilton Beach joke.
Reviewed July 31, 2018
Bought the Hamilton Beach 1.1 cubic foot microwave July 22, 2018. Used 3 times. The first use barely heated up my food, same with the second use. Today it tripped my GFCI plug (thank God I have that) and was crackling. Smelled like burning plastic. Microwave is toast!! We have a smaller (.9 cubic foot, I believe) Hamilton Beach at work. That one started having turntable issues 1 month after we got it. Will never buy a Hamilton Beach microwave again. Will be taking mine back to the store tomorrow for a refund!!!
Reviewed May 16, 2018
I bought the 1.1 cubic microwave for my mother less than 2 years ago. On this Mother's Day it quit heating. Got it from Walmart. Would not take back. They said it was out of warranty. Microwaves should last more than 2 years. Will never buy any Hamilton Beach products again. Also time kept going back to military time. Would not stay on regular time no matter what you do. Very bad product. Shame on you HB. I saw same complaints.
Reviewed March 8, 2018
I just bought a Hamilton Beach Microwave to replace an old GE. It does not get as hot as my old GE 1000 watt. It took about one minute and 10 seconds at the most to boil a cup of water with the GE. The Hamilton Beach take almost 2 minutes. I will be taking it back to Walmart.
Reviewed March 2, 2018
My Hamilton Beach 1000 Wt Microwave, Model HB-P10034AP-M4W, quit heating, without any warning. I purchased this at Walmart 03/12/16. I had my receipt, and called the Consumer Support # listed on my Owner's Manual. They had me perform a "hard reset", which didn't work. They said it was beyond the 1 year warranty period, so they suggested I purchase another microwave. I explained that the unit was not quite 2 years old, kept very clean, used moderately, and not abused in any way. I asked if there was any way I could be compensated in some manner due to the situation. I was told since the manufactured date of Nov. 2015 was beyond the 18 month limit, it wasn't eligible for a "discounted refund", either. They admitted they had received other calls concerning the same complaint. I purchased this microwave because it offered everything I was looking for; however, I will NEVER buy another Hamilton Beach product!!!
Reviewed Feb. 7, 2018
This microwave is a little over 1 year old, however now the pre-programmed buttons don't work. I can only utilize the one 1 minute button and the start button, I don't have a clue what happened and wish I knew of a fix for it.
Reviewed Jan. 19, 2018
Attention!! DO NOT BUY HAMILTON BEACH MICROWAVES AND OTHER PRODUCTS! THEY'RE ALL CHEAP AND UNRELIABLE! I bought the Hamilton Beach 1000 watt microwave at Walmart, it quit heating after less than 3 months. I had the receipt so Walmart exchanged it for another one. Well the 2nd one did the same thing, quit heating food after less than 2 years and it happened right before Christmas. I'm disabled and cannot afford a new microwave right now. So I'm SOL and have to reheat food in the oven and on the stove, and with my health issues this is very inconvenient for me, not to mention time consuming.
Hamilton Beach only has a 1 year warranty on its products because they know they're all pieces of crap! You would think that a over $70.00 microwave would last longer than a couple of months or even a couple of years. I contacted Walmart's home office and suggested they stop carrying this product. I contacted Hamilton Beach as well and all they could do is give me an apology. I've had issues with other Hamilton Beach products in the past, their blenders are pieces of crap, took it back to Target and got a refund. I will NEVER purchase anything made by Hamilton Beach ever again, I suggest no one else does either.
Reviewed Jan. 15, 2018
Bought the 1000 watt microwave at Walmart in October 2017. It quit heating on December 21 2017. Took it back to Walmart but didn't have receipt and they refused to take it back. I had bought it as a gift for my son and cannot get it refunded or replaced by Walmart. Will not buy any more products from Walmart as well as no Hamilton Beach products. A piece of junk.
Reviewed Jan. 4, 2018
The light bulb burnt out in the wife's microwave, went to several repair parts sites. None of the sites recognize the model number listed on the back of the microwave. In fact none of the sites even list Hamilton Beach as even being a manufacturer of microwaves. Sent email to Hamilton Beach but have not heard back yet. Had I known that there were was no parts available even simple ones I would have bought a different brand.
Reviewed Dec. 22, 2017
I'm so mad!!! I bought the Hamilton Beach 1000 watts a year ago at Walmart and I have a large family. I'm the only one working and I have no receipt and by reading the reviews there's no good out come to my problem. The microwave just stopped heating food??? I will not buy this brand anymore so I advise who's looking to buy don't because it will do the same!!! If anyone can help me with a new microwave I will be satisfied and rewrite my review.
Reviewed Dec. 13, 2017
I bought a Hamilton Beach Microwave and up under the plate it has started to rust. I have only had this microwave for two yrs and I called them. They are not willing to do anything for refund or replacement just because I did not have my receipt. Who keeps a receipt for this because you don't anticipate it happening? They are not willing to do anything for refund or replacement just because I did not have my receipt. I will never buy anything that Hamilton Beach on it because they do not stand behind their products at all. I highly DO NOT RECOMMEND BUYING ANYTHING THAT IS HAMILTON BEACH.
Reviewed July 18, 2017
It has been reliable for as long as I have used it, which has been one year. The controls could use a little work, they seem a bit less user friendly than I like. It always seems to bother me when I am cooking. I wish that I had a manual or something. But I didn't have to set up the microwave oven. I have set up microwave ovens before, in my previous home, but not this one. Microwaves are a bit heavy, but I always seem to be able to find help with the installation process. Also, I like the space of open cooking area, functioning of the door, how it fits with the cabinets, the ease of cleaning the unit.
Reviewed July 17, 2017
It has a nice modern design and is very easy to use, many different settings for all my needs. I like the color and the wattage and power that it has and cooks my food quickly and thoroughly. All of the settings meet my needs. It was very easy to set up, just plug it in and it works great. It works the way I expect it to and have never had an issue.
Reviewed July 16, 2017
I love that it is a small microwave yet powerful and has so many different functions and features. The Hamilton Beach Microwave is easy to upkeep and there are never any problems with it or the way it is to be used. It was a value microwave which at first I was skeptical, but after all was said and done, it works extremely well. It was a ready-to-use item right out of the box. It needed to be cleaned up from the foam parts, but the features and functions were very self-explanatory and created no problems.
Reviewed July 15, 2017
When setting up the Hamilton Beach microwave, what we did is plug it in and it was ready to be used. It is insanely easy to operate and is accurate for the wattage. I like that it is easy to use and the buttons are relatively large, so people in the household with weaker eyes can use it without assistance. It has ample space in it to cook the family size meals from the frozen section, so in a pinch we can feed a group of people. However, The bulb in it died after 30 days, so we've been using a dark microwave since then. When the timer goes off, it's severely quiet, so it's hard to tell if it's still running, especially with the light bulb issue. Also, it has caused power surges, so it isn't really power friendly. It meets our needs, but minimally. Unfortunately, once it starts to fail, we will be looking for something better, likely from another brand.
Reviewed July 14, 2017
It's pretty much a normal, standard, run of the mill microwave. It was given to me as a gift from my parents. It would always be nicer if microwaves were faster or could heat food more evenly and efficiently, but that's an issue with all microwaves. They also don't taste as good as food heated in an oven. But it performs all of the necessary forms and functions. You pop the food in, you hit a button, you hope it's heated thoroughly. If not, try again.
Reviewed July 11, 2017
Hamilton Beach microwave is a very good microwave brand and I have had it for 6 years, I have had no issues. This brand of microwave I have is very simple to use, it doesn't take 10 steps or 20 minutes just to heat up one thing, simple buttons and minimum know how, very easy. It is not complicated. You push a few buttons and you are in business.
Reviewed July 10, 2017
It was very simple to set up. I took it out of the box and plugged it into the wall. I wiped it down with some soap and water just to make sure it was sanitized and ready to use. After that There was nothing left to do but actually use it. It met my expectations very well. It is large enough to heat up a full plate of food and heats things up quickly. I love the color of it. It is a pretty red that matches my kitchen. It's pretty easy to use; my 6-year-old operates it just fine. I wish though it had two levels like some of the larger microwaves I've seen other places have. Having the top level that's usually just a wire rack to set things on and then the bottom surface that usually rotates would be awesome. I have a large family so this feature would really come in handy for me.
Reviewed July 8, 2017
Setting up the Hamilton Beach microwave is simple. All the parts were already fixed so I don't have anything that I have to put together to make it work which is great. Just plug in my power cord and it was working. I like the one touch heating option available. I will be able to heat my food with a touch. I also like the style, speed cooking, and defrost by weight. However, sometimes it's making noise when cooking. Sometimes it will overheat my food. Defrosting takes too long for meats even if I select defrost by weight. It's light weight which sometimes make it move easy when handling it with food.
Reviewed July 5, 2017
I like that the Hamilton Beach Microwave cooks well without any problems. It was on sale so I got it cheaper and it came in black which doesn't really show dirt. The process of setting up and using my microwave was easy. All I did was take it out of the box, set it onto the counter and then plug it in and it worked. So far, everything about it is great and it is still running good after two years of having it.
Reviewed July 4, 2017
The process of setting up this microwave was very easy and streamlined. I followed the directions in the booklet that was provided. Overall it took probably 10 to 20 minutes to completely setup. It definitely meets my expectations and I think whoever composed the instructions did a really good job. But I think the interface could be improved somewhat. Sometimes I cannot find the exact setting I need when making certain types of food. I would like to be able to navigate the buttons a little more easily. I also think the size of the microwave could be bigger. Right now I am unable to place large platters of food in there. But what I like about the Hamilton Beach brand is the efficiency, price and style of their products. I also like the packaging that the microwave comes in. It is very pleasing to look at and I believe they make great products that last a very long time.
Reviewed July 3, 2017
The process of setting up the Hamilton Beach microwave I am using was very simple. All I had to do was place it where it was going to be stationary and plug it in. There was a clock so I set that up as well. Everything met my needs and expectations. I like that it has 1 button settings for certain foods as well as 1 button starts for minutes of 1 to 9. It also has a 30 second times that you can start or add on to time that you are already using.
Reviewed May 30, 2017
I like that the Hamilton Beach microwave is small and does not take up too much counter space. It has basically all of the features I need. It is a less expensive brand than others, however, it does the job I need it to do. Although I wish it had more of the extended features that a more expensive microwave might have. Other than that, it is quite easy to use. Just set it on the counter and plug in. The enclosed instructions were clear and easy to read and I was able to set the clock and figure out the features quite easily.
Reviewed May 26, 2017
The process is very simple. Usually the Hamilton Beach microwave already has a designated button for a certain food that I can just press. All I do is place the food in and set my desired time. I like the popcorn button. I also love the LED timer, power saving feature and the temperature settings on the microwave. The large size of the microwave is convenient also. But sometimes I wish it came with something that I could cover the food with so that the microwave would not get dirty all the time.
Reviewed May 25, 2017
I like that it has a timed defrost feature that actually just defrosts and doesn't heat up the product. I like the easy-to-read, digital display. It is easy to clean and I am in control of every setting on the microwave. The setup is really easy because it functions like a normal microwave but where it differs is the accurate ability to control the settings in just a few clicks. It is extremely easy especially for popcorn and frozen entrees because they already have a preset setting that takes the guesswork out of the equation. But I do wish it had a bigger cooking area for some of my bigger tasks. I wish that the light inside the microwave was a little brighter as well.
Reviewed May 24, 2017
The process of setting up the microwave is very easy. I followed the manual came with it. It's very user friendly. It's met all the requirements of our daily needs and it's very good to hot the meals and defrost and prepare some foods like cakes, grill chicken, etc. I also use it for my child's water boiling, preparing some oats and preheating things. It's a very good microwave and its features are excellent. It does the job in few seconds. The watts of this microwave are very good.
Reviewed May 21, 2017
I like that the Hamilton Beach microwave always works well. The display is really large and bright as well. Also, the food cooks consistently each and every time. It was a little difficult to install. But it was really easy to use once I was able to get it installed. The buttons are very simple to use and push and there are never any challenges I face. I love it. It works greatly for me and I know I can count on it.
Reviewed May 20, 2017
This microwave is easy to set up and use, you just plug it in and turn it on as needed. Meets my expectations and needs. Only a mounted one might be more difficult. I like the sound of the beep, and how it turns off itself. Also, I like how easy it is to use and how it looks in my kitchen. I like how easy it is to clean as well and the LED lighting. But I would like to be able to use it as a toaster oven as well and I would like the watts to be changeable if possible.
Reviewed May 19, 2017
It's very simple to set up. It took less than 2 minutes. It is so perfect and meets my needs and I didn't have many expectations for a microwave but it works good. I like that it has great variety of 1 button options. The design is great as well as the color and I feel the materials are of high quality and will last a good length of time. The buttons are great to use and very easy to press and the power of the microwave is good.
Reviewed May 18, 2017
It was very simple to set up. Just took it out of the box and plugged it in. Then set the time and it was good to go. It is also very easy to us. Only took a little trial and error to figure out the best times and settings to use for cooking. The defrost setting works very well, after getting to know how long to set it for certain amounts of frozen foods. It also has an easy to set timer, which we use for other appliances and general needs because of its convenience. However, the reheat button doesn't do a good job of reheating but not additionally cooking the food so that's a feature I simply do not use. We also lose power fairly often, even if only for a brief moment, but each time we do we have to reset the clock before we can use the microwave again which can be fairly annoying.
Reviewed May 17, 2017
I like the buttons for popcorn, pizza, baked potato, and reheat. These features make it very easy to microwave foods by just one button. I also like the 30 second feature. I can add 30 seconds to anything that is being heated or cooked. It also lets you input the numbers by hitting time cook and then input the numbers. I also like that it has defrost feature where you can defrost food very easily. It also has where you can just input numbers to cook. These features make it simple for everyone to use. However, it is a little bit hard to clean the inside of the microwave by it having the vent holes in the inside. I don't want water and soap to get inside the holes while cleaning.
Reviewed May 16, 2017
When I set it up, I opened the box and took off all the plastic wrap, unpacked the glass plate that turns around, unwrapped the plastic round piece that the glass plate fits on and put that inside, then the glass plate then plugged it in and that was it. I like that the microwave is compact and not super big. I also like that it matches my kitchen because it is red in color and that it has a 30 second button and if pressed multiple times it just keeps adding 30 seconds at a time. But the microwave will not let me enter an exact time to heat/cook unless I first click a button that says time cook. If I want 4 min and 30 seconds I have to first click time cook then the 4 min and then the 3 then the 0 buttons.
Hamilton Beach Microwaves Company Information
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- Hamilton Beach Microwaves
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