Haier Freezers Reviews

This is the best freezer since I had my mother's. Hers was 30 years old when I got it and lasted another 15 years. We purchased 2 more in the last 5 years and both died after 2 years. We decided to buy a different brand name and this was affordable, serves our purpose, no sound when running and runs very little. Highly recommend.

We have two small freezers, we have them somewhat over filled but the only thing we don't like about then is they don't freeze hard enough. Our big Samsung refrigerator/freezer freezes stuff far more solid. But for most stuff our small freezers are good enough and they don't hardly use any electricity.

I actually own two of these freezers, and for the last two years they have kept temperature, defrosting is easy, and loading it up as easy as it is not too tall for a 6 foot person. I would put it up against my LG, my Kenmore, or any other freezer. Even though it cost less than name brands that are well known, the efficiency and the reliability is second to none!

I purchased a 5 cubic ft. Haier chest model HF50CW20W freezer on 11/06/2015. It stopped working on 10/20/20. The freezer was always inside, never overloaded or abused. My local appliance repair shop determined the defective part was the compressor start relay but wasn’t able to order the part online. When I contacted Haier directly to order the part, I was told the model of chest freezer I owned was no longer serviceable. My manual states the components of the sealed system (compressor start relay is applicable) is covered under warranty for 5 yrs with original receipt (which I have). I keep getting transferred around to different customer relations departments and places on hold to no avail. In summary, product quality is poor and customer service is even worse. This freezer was great while it was working. Do not buy this brand.

We purchased a Haier 7.1 CF freezer chest on 5/29/17. It completely stopped working on 12/2/19. The service call to repair the freezer would exceed the cost of purchasing a new chest. We opted to purchase another brand. I called Haier customer service and was offered a $50 rebate on another purchase, but opted to decline the offer since we had already purchased a Hot Point freezer chest. Customer service was pleasant, but product longevity was way below the norm. I would not purchase again.

The worst company ever, worst customer service, They don't resolve customer's problem. I file 2 complains no action taken yet. My deep fridge not working properly since 1st day. I called too many times but they are not helping us. Buying Haier product is a worst decision taken by me????

So I have. A family of 5 and a half. We've had our Haier 7.1 cubic ft chest freezer right at a year were not I im it much mostly used for frozen vegetables and wild game to help cut cost of food during the offseason of the two 8v. Literally had this freezer for maybe 10-11 months and all my food was ruined. It was convenient to nightmare smh. I dont believe I'll ever buy another product from their line.

I had this freezer for several years with no problems. It work very well. I would buy another this freezer. I made very well good lifespan. Have recommended to others.

It's counter height, attractive, quiet, and economical to run. So nice to be able to stock up on foods on sale and have room to stash it all easily. Low energy use as well. It's a chest so manual defrost, but not a big chore. It has been a good purchase, and I am happy with it.

Had the freezer less than a year. It stopped freezing. I followed instructions. Nothing. Called company. They did nothing. I got rid of freezer and Haier brand out of my life.