Warranty coverage for Haier microwaves
The standard Haier microwave warranty covers manufacturing defects in materials and workmanship for one year from the unit’s purchase date. Coverage includes all labor and the repair or replacement of critical mechanical and electrical parts required for normal operation.
In addition, Haier microwave warranties include an extra year of coverage (two years total) for the magnetron tube. Haier microwaves installed in moving vehicles — like RVs and boats — also qualify for this coverage.
The trim, glass and finish are not covered under the manufacturer’s warranty. Additionally, Haier does not offer warranty protection on refurbished or repaired units sold second-hand. Other exclusions include:
- Improper installation
- Cosmetic damage
- Misuse and abuse
- Unauthorized repairs
- Commercial use
To extend the life of your microwave, don’t run it empty or block vents, and use lower power settings when possible.
As a Haier subsidiary, General Electric (GE) Appliances administers the manufacturer's warranties for Haier microwave units.
A GE Appliances Authorized Servicer will perform warranty repairs and replacements within a specified area. If you live outside these areas, you must either pay the trip charge or, if requested, transport the unit to an Authorized GE Appliances Service location.
If your Haier microwave warranty coverage has expired, your home warranty may provide additional protection. Check the covered appliances section of your warranty for microwave coverage, or review any add-ons you may have elected.
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Warranty period for Haier microwaves
Haier recommends registering your microwave within 60 days of purchase/installation.
You do not have to register your Haier microwave to claim your standard one-year warranty (plus a two-year magnetron warranty). However, it’s a good idea if you need to submit a warranty claim in the future and want to simplify the process.
For Haier microwaves purchased outside of the U.S., warranty periods vary by model and region.
Where to find Haier microwave model and serial numbers
Haier model and serial numbers always begin and end with a letter. Both identifying numbers can be found in one of three places:
- Inside the microwave, on the left wall
- On the bottom, near the rear of the unit
- On the back side of the unit
Some models also feature QR codes that direct you to this information when scanned. If you can’t find your Haier microwave serial or model numbers, contact customer support via phone, chat or email.
How to check the warranty status on Haier microwaves
The best way to check the warranty status of your Haier microwave is to check the date on your original receipt. You can also log in to the account you created when you registered the unit.
If you have your model and serial number handy, customer service can verify coverage over the phone, via chat or by email.
Note that the serial number’s first two letters correspond to the manufacture date. Support services use this date to determine when the warranty started. But, this could shortchange your coverage if the unit was manufactured a few months before you purchased it.
Keep your receipt. It’s proof that coverage began when you bought the microwave, not when it was manufactured.
Steps for filing a claim on a Haier microwave
Follow the proper warranty claim process as described below to help expedite necessary repairs or replacements for your Haier microwave:
1. Attempt to troubleshoot the issue
Try to resolve common issues like tripped breakers, loose power connections, incorrect settings or a locked control panel yourself before contacting customer service with a warranty claim.
Don’t try to troubleshoot the magnetron if your microwave fails. Only a trained service technician can safely resolve this issue.
2. Gather the required documentation
To submit the claim, find the original receipt/proof of purchase and the model and serial numbers.
3. Contact Haier customer service
Call 1-877-337-3639 to speak with a representative who can help you troubleshoot further or start the warranty claims process.
4. Describe the problem accurately
Provide a brief yet detailed explanation of when the issue started, any error codes that appeared, if the microwave functions otherwise and what troubleshooting you’ve already done to resolve the issue.
5. Schedule a warranty service appointment
Submit a service request online or schedule a repair appointment with customer service.
6. Complete the repair appointment
During the service visit, the technician will inspect the microwave and determine if the issue qualifies for warranty-covered repair or replacement.
7. Understand warranty claim timelines
From the time you submit a claim to its resolution, the process can take one to several weeks, depending on technician scheduling and the availability of replacement parts.
8. Follow up if the issue persists
If repair parts are unavailable or do not resolve the issue, Haier may replace the unit with a new microwave of the same or similar model.
After the repair or replacement is completed, test the microwave to confirm it is functioning properly. Keep copies of service records, repair invoices and warranty claim documentation for future reference in case additional follow-up service is needed.
Are you covered when you buy from an online retailer?
Yes — Haier’s one-year standard warranty coverage applies to microwaves purchased through authorized online-only retailers like Amazon or eBay. If you have issues with your microwave within the first 45 days after purchase, contact the online vendor first. After this initial period (or if the vendor denies assistance), Haier handles all warranty claims directly.
Keep copies of your online order confirmation, digital receipt and shipment records, as Haier may request these documents during the warranty claim process. Warranty coverage may not apply to products purchased from unauthorized third-party sellers or refurbished listings.
FAQ
How long is the Haier warranty on microwaves?
The standard Haier microwave warranty lasts one year, with an additional year of coverage for the magnetron.
Can I still make a claim on my microwave without a receipt?
Yes, you can still claim the Haier microwave warranty without a receipt. However, coverage eligibility will instead be determined using the microwave’s manufacturing date and serial number.
What does the Haier microwave warranty cover?
The Haier microwave warranty covers labor costs and the repair or replacement of almost all major mechanical and electrical components, excluding the glass, trim and finish. Exclusions include misuse, improper installation, cosmetic defects, commercial use and unauthorized repairs.
Are refurbished Haier microwaves covered under warranty?
No, refurbished Haier microwaves are not covered under warranty, as is the case with any Haier microwave that’s been repaired and resold by any entity other than Haier or an authorized dealer (including physical retailers and online vendors).
Does the Haier warranty cover microwaves used in RVs or boats?
Yes, Haier covers microwaves used in RVs, boats and similar vehicles for one year, with the magnetron receiving two years of coverage.
Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
- Haier Appliances, "Haier - Warranty on Appliances Purchased from Online Vendors." Accessed May 11, 2026.
- Haier Appliances, "Schedule Service." Accessed May 11, 2026.
- Haier Appliances, "Warranty Coverage." Accessed May 11, 2026.
- GE Appliances, "Find Your GE Microwave Model & Serial Numbers." Accessed May 11, 2026.
- Haier Appliances, "Extended Service Contracts." Accessed May 11, 2026.
- GE Appliances, "GE Appliances - Determining Warranty Coverage and Purchasing Extended Service Plans / Contracts." Accessed May 11, 2026.
- GE Appliances, "GE Appliance - How to Determine the Age or Manufacture Date." Accessed May 11, 2026.
- GE Appliances, a Haier company, "Microwave Oven Owner’s Manual." Accessed May 11, 2026.
- Haier America, "Troubleshooting and Warranty." Accessed May 11, 2026.
