Gravely Riding Mowers Reviews

I purchased a pro turn 160 on the reputation of the Gravely Tractor. It is 6 years old with 400 hrs on it. For the last two years it won’t run more than twenty minutes when hot. I have had regular maintenance on it as always made sure it was looked at each year. Last year the dealer had it twice and this year it is still not running, I contacted customer service last year and now again this year to get help with a dealer who could fix it but the dealer they sent me to is no longer in business as neither is the one I purchased it from.

I bought a ZT52HD to cut 6 acres. The first season was great. Then the mower would stall out. It's been to the dealership 4 times for the same issue. We keep getting told it's the pick up line or a dirty fuel tank. This is ridiculous. I've had it two years. I'll be looking for something else.

I purchased this mower 7 years ago and I expect things would need replacing belts, blades, tune ups twice a year. Perhaps even the pulleys. But the welding is coming apart on my mower. Please keep in mind there is no rust, I have the dealer service it most times with the tune ups. My property is flat with no major obstacles, just the typical, a tree, landscape beds and the house. I keep it in a Tuff Shed so it is a quality structure keeping the mower out of the elements. This weekend noticed the deck welding to the bar that has the wheels is coming apart. Dealer said not covered under warranty and would cost $90 to pick it up and $300 to fix. The welding should not be something that fails. Very disappointed in the quality of this product. I bought Gravely because I thought it was a quality machine and should last. Again I understand wear and tear but welding is not something that should fail.

I purchased a Gravely ZTX 52 in March of 2017 along with a 3 year extended warranty. In May of 2020 I started having issues with the engine losing power. I returned the mower to the dealer I purchased it from to get it repaired. After 5 weeks of being in the shop I was told the mower had valve issues along with a choke issue. The dealer refused to work on the engine because they did not want any liability, but would refer me to somebody else. I sold the mower to an individual 2 hours later making them aware of the issue and I purchased a John Deer 540M. With that being said, I would not recommend a Gravely mower to anybody! I have never heard of a dealer rep not working on the equipment that they sell even if I was willing to pay out of pocket! BEWARE of Gravely and Triple C Sales of Conway.

I purchased a Gravely Pro-Turn 60 #991220 on August 26, 2017. Fell in love with it right off the bat. Easy to handle, cut clean and mowed quickly. I started having heat related and starting problems where the throttle cable would actually get so hot it melted the plastic sleeve. And once it cooled off the plastic had melded into the cable freezing it inoperable. After replacing 8 cables (at my cost) I was finally able to get the dealer to add another heat shield which helped.

After leaving my review, Gravely made things right with my dealer and gave him a enough to cover my new Kawasaki motor, as well as paid for most of the labor too! I did find out they're finally doing away with the Yamaha motors.

We bought the heavy-duty homeowners' model XL, not the commercial line with a roll bar but it has a welded steel deck and Kawasaki engine. From the time we unloaded it at home it was a problem, we didn't know the right front subframe was already cracked and as it sank it changed the parking brake adjustment so there we were with a brand new mower and the brake is stuck. How the dealer could have missed that when they were moving it around is a mystery. Of course we had no idea the subframe was cracked so a couple of years later the subframe cracked completely at the right front and left front which made the mower inoperable. The dealer said it was a known defect but Gravely never issued a recall and we were 2 months past warranty so the dealer said, "Tough luck".

Problems since day 1. Belts keep jumping off. Kawasaki engine has dead cylinder. In shop now. Will not buy another one or recommend them to anyone. Kawasaki says it's my fault belts jump off and bad smoke when starting is normal for those engines.

After 800 hours one of the front bracket holding the right drive motor broke. I took the mower to the dealer. He said I'd need to take it to a welder, and he'd only seen this issue one other time. 50 hours later the front bracket on the left motor broke. The following year the back bracket on the right side broke. At the end of the 2019 season the fourth and final bracket has broken. I wouldn't recommend this product to anyone.

I was talked into a commercial machine by someone who worked at one of the dealers. I was told it was a great machine. The thing only has 700 hours on it. We have been through three starters all under warranty. The front wheel bearings are shot because they are not sealed. They have dust caps. The fuel selector that switches from one tank to the other stopped working. One of the gas caps won't even come off and I paid over $2000 for their bagging system which we have been through two blower housings. I was told by the dealer employees that there was a three year warranty. Now I'm being told there is only a two year warranty and I'm two month past the deadline. But when I called another dealer and he put in the numbers from the machine it tells him three years. Now the dealer says Gravely won't warranty any of it.

ZT HD 52 and have had nothing but problems. Keeps breaking down and I am cutting flat residential grass. WILL NEVER BUY GRAVELY AGAIN. GARBAGE. Drive line belt broke after 20 hrs and was told by dealer these never break. Had to be ordered so mower down a week. Then right hand brake lever rod broke after 35 hrs. It is aluminum, really, heavy duty and made of aluminum. Down another week because it had to be ordered. Very sad to say the least. Would not waste your money on Gravely.

I bought this mower about 8 yrs ago, 3500.00/500 off for trade-in (Kubota T-1400) dealer said it was new? Stoneham's Waynesboro, PA I looked at the design, the welded steel deck, two hydro motors, (left & right). The power plant is a Briggs Vanguard 18hp, not my first choice. I noticed also the muffler was too rusty to be new, I asked how long this was on the lot? "Oh, it's new, brand new!" The battery died following season? Replaced. The rear right wheel fell off and a stud broke free from the hub some 6yrs into the warranty. Gravely no longer carried the stud. I found a chevy stud same size with a slightly larger shank, pressed it in myself. Dealer said warranty expired, turns out it wasn't "brand new whenever I bought it", sat on the lot for 2-yrs! I always thought the warranty began day of purchase? Odd.

Bought a 2019 Gravely ZTXL Zero turn in 6/2019. Rode mower into garage, turned off at key, set brake. The starter continued to operate with engine off. While trying to unbolt battery cable, with seat up, starter engaged and made mower move on its own, bumping into my motorcycle. Battery got fire hot and then died due to starter running. Took back to dealership for repairs under warranty. Solenoid apparently stuck open with direct battery input. Going to add a Kill switch to battery line. NOT happy with this product failure as it is a safety and fire hazard and could have blown up and/or destroyed our stuff in garage.

I bought a Gravely ZT HD52 in 2015 from Hogarth's Lawn Mower Services in Brunswick, Ga. for $5,200. I have replaced more parts, electrical components and yesterday the back wheel fell off. Should have bought a Kubota.

Convinced by all the hype on how great these mowers are and that they never break down, I made a $5200 mistake. My mower is less than a year old and still under warranty. It is constantly in the shop for the same issues over and over. Apparently there is a battery charging issue that ruins the battery and and the battery has to continually be replaced. The mower might die at any time and not restart, so there is the fear of getting it too far from the house. It is supposed to be under warranty, however I have to always pay a big bill to get it out of the shop because they claim it isn’t warranty work. The only solution I can see to owning this mower is to buy another mower (not this brand again ever) so I can mow while it is in the shop for 2 to 3 weeks at a time. I could have purchased 2 zero turn mowers for this price and had one of them running all the time. This is a terrible product and way overpriced. I don’t recommend purchasing one.

After having this zero turn heavy duty for five years, all of the bearings are out in all of the spindles. This mower has only been used to mow our yard. After contacting the manufacturer, I was told this is my problem not theirs. I will not recommend this product to anyone. I also purchased one for my daughter which I now regret.

Three of four tabs holding the hydrostatic transmissions snapped off the frame. Dealer said this was not the first he had seen it, and labor to disassemble and repair would be better go into a new mower. Despite marketing, this Gravely is not commercial grade (it was used 2 times per week).

Owned it for 3 years now and since day one in repair and every time it goes to service 3 to 4 weeks. I do cry every time I look at this zero turn because for $3600 + tax and finance $4200 for piece of junk that nothing good about it. Every time I think about mowing with it falls apart. Not even that, if you miss one week of mowing my lawn terrible cut. I do sharpen blades. It just that 24hp engine not putting the power in the blades. About 20 repair tickets and I am still paying for this junk Gravely. Warranty run out. Afraid to use it.

Local Bonham Tex dealer took a year old perfect zero turn for service and brought it back with 6 issues, like a broken gas gauge... And then said nothing happened. It won't zero turn. They won't fix gas gauge. Mower deck uneven. His brother dropped it off a trailer... And you can't get a hold of the company... JUNK. Do not buy overpriced!!!

It has been junk, Only worked half year then problems just treadmill for garage. Neighbor got a deer same time his still works mine has sit for 2 years. Junk stay away. Do yourself right just get a deer.

Lane's Hardware in Williston, Florida did not honor the appointment made and did not help me make another one. I took vacation to go to the farm specifically to have this done and I could not. They did not even try to remedy the situation. It was totally their fault. Now my warranty will not be extended for a year if I do not get this done. I have to now take this back with me 5 hours away from the farm and get it serviced to be able to maintain that warranty. Businesses need to make a wrong situation right. I have a business and if my employees made a mistake I would correct it immediately.

I purchased a Gravely mower (ZT 42) 4 years ago from Lanky’s in Dunn NC for $2800.00. I mow 3 acres a week with it and have only had one problem with the throttle. Had throttle and choke replaced with the new design throttle, old type was not very good. Love the way it handles and cuts even all the time, still using the same battery and it cranks up on first try. I will purchase another Gravely O turn when needed, I have recommended Gravely to others and after four years I am a satisfied customer.

I purchased a ZT42 w/ Mulch Kit & Rear Bagger on 4/3/2015 from Clarks Lawn & Garden in Greensboro, NC for approx. $3900. I was original satisfied until I started having control issues with right hand control, my supplier repaired it under warranty by replacing the control cylinder. Shortly after that the throttle control assy. broke, again my supplier provided new throttle assy. & cables which I installed. Two weeks ago the throttle mechanism failed again, broken cable & plastic assy., my supplier ordered replacement parts but discovered that the parts were back ordered. I am a relatively good mechanical background so parts on backorder mean you are having problems with this product. I really think the throttle assy. is a Mickey Mouse design flaw, why not have separate levers for the choke & throttle function. Sorry, I should have purchased the Husqvarna.

This mower (91574 -ZT X 52) has proven to be among the best purchases I have ever made in my 80 years. It is closer to a "professional grade" mower than any other "homeowner grade" mower. Standard with a foot deck lift, trailer hitch, engine guard, and heavier construction as to most other entry-level mowers, and about the same price.

Gravely ZT 52 HD Bad crankshaft after 121 hours - I purchased this mower in Fall of 2011 for over $5K... I mow a 2 acre yard. Last August, the bolt that holds the electric PTO clutch to the crankshaft sheared off, and it destroyed the clutch. I was able to remove the broken bolt and paid $350 for a new clutch. Exactly one year later (this August) I found the bolt had sheared off again. This time I was unable to remove the broken bolt.

We tried many other riding mowers. We mow 60 acres at home and then the fence lines in our pastures. We own two and for reliability, little maintenance, safety and mowing Gravely Riding Mowers is number one! The blade moves up or down with just a push of a lever. It can go over an uneven terrain.

I was in the market for a new zero turn mower. After reviewing all of the mowers in my price range (Hustler, Husqvarna, Toro, John Deere), I concluded that Gravely was one of the best-built mowers for my price range. I purchased a ZTX 42" for around $2899. The unit is residential class but built with features that would be found on a light commercial unit. After mowing with the unit for a couple of weeks, I have been thoroughly satisfied with my purchase. The mower has excellent power sporting a 24hp Kohler motor. The mower also has a 3 blade cutting system with a 14 height setting adjustable dial unlike the rest of the mowers in its class. Another feature I love is the foot assisted deck lift feature. If the mower continues to perform like it has you can consider me a Gravely customer for life.

I bought a used Gravely mower and took it to a gravely dealership (Johnnie D Shubert) in Newton NC to have it serviced. It seems like each repair they have done on it is not done correctly as it has to be taken back each time. No one else in the area will touch these lawn mowers. This leaves me with just this place to look to for repairs. The last time I took it in because it wasn't turning over, they changed the starter, the solenoid, and adjusted valves in the engine. Lo and behold, I get it home, the engine loses all compression. I take it back the next day they are open and before I can get it off the trailer, the mechanic says that it has a bad camshaft.

Industrial mower at an industrial price but cheap residential quality. My Gravely Pro Stance 48 mower has 4.5 running hours. Mower has broke down on me while mowing customer's yards 2 times. Dealer and Gravely (Ariens company) have refused to make this $8499 deal right. I received mower with no hydraulic oil. Charging fuse was not installed. And bad tensioner pulley. Dealer has had mower for 3 weeks and I still do not have a mower. Bad business! Avoid this company's products.

Purchased a Gravely ZT XL 48, had it 30 months, had 100 hours on it, and motor Kawasaki FR691V went dead. Burnt rings, still under warranty but denied by both Kawasaki and Gravely. Kawasaki said "I didn't do maintenance" and Gravely stated "motor issue was for Motor manufacturer". The reported issue was that too much dirt got in the engine, but here is the interesting part - only one cylinder had the issue. The other cylinder was fine no problems. Seems to me that if it was dirt coming in from thru carb it would pull dirt into both cylinders, but apparently the carb has the ability to just throw dirt into one cylinder...

Did a lot of research and thought I was buying one of the more reliable zero turn mowers on the market. So far on the first occasion, Gravely 2017 HD would not start after mowing the 2.0 acres around my house. After sitting for about three hours it started fine and no one at the dealership could explain why. Today with 17 hours of total use it stops moving forward as I am mowing. Tried to get it to move forward or back, but neither would work. After having the neighbor pull it to my garage with his Kubota (a little embarrassing after I bragged about how good I heard the Gravely's were), I noticed the spring on the tensioner pulley was broken. Will have to take it back to the dealership tomorrow. I like the mower when it runs but two breakdowns with a total of 17 hours of use, seems like a lot of downtime for a upper level residential mower. Jury is still out.

Bought a new Gravely ZT HD 60 to mow 3 acres. First season seat breaks in half. End of first season, hydro oil needs changed. Turns out tube leading to right side hydro is too short. Sharp bend doesn't allow hydro oil to go from tank to pump. Next season. Blade hit a stump and tears a hole in the deck at the spindle mounting plate. Hole in deck on less than 3 year old mower? Gravely says deck will cost $900. No warranty. Of course I would never buy another Gravely. Mowed the yard with a smaller John Deere for 20 years. No problems. Gravely didn't quite make 2.

Bought a 2016 Gravely Zt 50 in May 2016. Paid $4300.00 With a bagging system. Had nothing but problems with it. The engine got wet from rain. It needed a time up. 8 weeks in the frame broke behind the seat. It took over 2 months to fix. After that it went in once a month for small problems. Had a deck and a drive issue in the fall. Took it in to get fixed and winterized it. Got it out in the spring. Took in right back in for a brake and drive issue. Picked it up. Used it for three weeks. Frame broke again. Now Ariens voided my warranty. But the place I bought it said for $1200.00, they can fix it. Thanks.

I think it was a fair value and it works better than expected. I have never had any problems operating it and it gets the job done. I use it weekly and it runs just as good as the day I purchased it. I would definitely recommend this mower to anyone looking for a mower that runs smoothly and is looking for a good price. I think it was pretty average as far as safety features. Nothing out of the ordinary compared to other riding mowers. I have never had an issue with safety while using my mower. It runs very well and gets the job done quickly. The speed seems to be the same as any other riding more. It has multiple speeds so you can choose which speed you want. It is very durable. I have been using mine weekly and it has never had a problem. I have not had to replace any parts and it runs as good as the day I got it.

It was okay to use. Sometimes it ran rough, customer service was just okay. I would recommend but with hesitation. There are other brands out there better. It was safe and sound. I didn't feel any threat to it being in my way or if it would cause harm or property damage. There are certainly other things that could have factored into it being made more stable.

We found the price to be very reasonable. Mower was very nice and of good quality. Associate was very knowledgeable, helpful, and attentive. This mower contains the normal amount of safety features, but nothing that goes above and beyond the standard that one would expect to find in a regular riding lawn mower. This riding mower has the ability to go at a pretty speedy pace (not sure of exact mph) and has a very moderate regular pace for when you are actually cutting grass. So far so good. We haven't had this mower very long but so far we have had no problems out of it whatsoever, and don't anticipate many as it seems pretty sturdy and built to last.

You get what you pay for with this. They are a little more expensive but you get what you pay for. But it a lot better. The performance is awesome. The great thing about buying a quality product from an established company is that safety is built into their every move. I have never had an issue. It's pretty fast I find myself. Playing sometimes instead... lol. The speed is what I expected and would have been disappointed had they not nailed this aspect. The durability is awesome as well. Their durability is legendary. I grew up with them and it is all I remember it to be.

Gravely is a great value, not only the price but it's a great mower. It really gets the job done. We have four acres of property and every time I mow it looks fantastic. It's all even and smooth. I always get complimented on my lawn. The safety features on this are really good. Blades covered, safety lock, theft protection. I have never had any problems at all with this mower. Safety is so important this mower is one hundred percent safe. The speed is great. It's not too fast and/or too slow. The speed let's you get the the job done. The speed is one of the best it has been a long time. It's really safe too. This product is very, very durable, made of the best products in town. It's so much durable than other products on the market. The durability makes it worth the price. I personally have had no problem with it.

I'm not the best mower and may miss a pebble or two at times but this thing can take a beating. It's very tough and has lasted me a while. The safety features really are just average, although there really isn't too much call for safety features on a lawnmower. That being said the features are pretty handy. It gets the job done FAST, the speed is incredible and the grass level is amazing. It's speed is top notch for a lawnmower. This thing is built solid. It has taken some small dirt mounds and leveled them off with the lawn, it handled beautifully and I haven't had to replace anything yet.

The speed of this mower is fast. It cut my mow time down in half. I used to have to push mow and it was awful even. Now I have this I can ride now. I have now had my mower for over 5 years and I have only had one problem with it and it was a simple fix. Other than that it starts fine.

Got it on sale for a steal of a price 60% off so of course I had to buy it. It was so cheap but it did have a scratch on it. I guess that’s why it was cheap. All I have to say about the safety features are about average, not the top of the line but not bad. I use so it can't be that bad. So about the speed of the machine it was fast at getting the job done. It was like being in a slow race car racing around the yard. It is good for durability wise.

A great value for the product!! You will be highly satisfied. I will never use another company again. The benefits and perks are just amazing!! The safety features are top of the line, and are great to use. I will recommend this to anybody that want to make sure that the appliance they use is safe. The speed is amazing and fast!! It's the best I've ever had and you will be so happy with the results and won't be disappointed. I highly recommend this product. The durability is amazing!! It is very strong and has a great hold that won't cause any disappointment. It is great and does exactly what it say it will do.

Good value compared to other brands that I've purchased. It has seatbelts and a helmet to keep me safe. It's as fast as I want to be and as fast as I walk or run with the mower. Oh yes, durability is so strong. It's like a big tank that you can run into a brick wall and crash into without hurting your helmet head with.

The value is great. I had it over a year now and it was really good and well equipped. It makes your lawn look really good. I highly recommend this to anyone. The safety features are great as it has a safeguard so you don't accidentally hurt yourself. It has a well equip safety hazard in place so no one can get hurt. The speed is great, it has multiple speeds that allow you to adjust. It works great with the user. Depending on the size of the lawn you can adjust it. The durability is great. It will last you for a lifetime. I recommend this to anyone because you will get your money's worth. All in all this good for anyone.

I couldn't buy any other brand. I value this Gravely very much. Mowing is enjoyable and easy. The value means more than I can say. I recommend highly. I think the safety is very good. I'm very clumsy around machines of any kind. My husband taught me and trusts me to mow our yard now. I don't need anyone watching me. I like the speed very much. I started out very slow but have built up to more speed. My husband rides on it like it's never been new. Enjoys mowing. I think this mower will last for years to come. We have mowed many times with no trouble. I treat it like a baby. My husband is rough a little. We had some rough spots and it holds up well.