Gravely Riding Mowers Reviews

Purchased my first Gravely mower in 2003. It ran for 17 years with very few problems. Purchase my new ZTX 42 three years ago, few minor problems. Very hard to work on (NO ROOM), peacock on side of mower does not work. Do NOT drop the filter as it will land in no man's land and take the hands of a one-year-old to retrieve, go back and look at how easy it was to work on my 2003 40", but I am sure that is by design, so you don't even try to work on it yourself!!! Engineers should have to use the products they design, instead of trying to justify their paycheck!!!!

I bought a brand new Gravely 260 pro turn. Everything is breaking on it to include the gas tank separated in half. When I say Everything I mean the gas gauges, forward drive and hydraulic drive pump. The front wheel spindles sized up. You can't cut grass with any moisture or it just throws out clumps. And the seat broke. It's the most expensive piece of junk I've ever bought.

Bought the Gravely Mack1 60 inch. Mower has 16 hours on it, the dealer said if anything went wrong that I would have a loaner till fixed, that didn't happen, blades stop engaging half way through yard mow, then you have to sit for an hour for them to engage. You shouldn't have to put up with that bull when you just bought a 16k retail mower. But here I am a week behind on yards waiting on gravely to decide if they will take care of their 5 year warrantied piece of crap. Pay the extra grand and get a Skag or Exmark.

Terrible design for changing oil. I should have asked for my money back the moment that they gave me plastic tubing to change my oil with. Now I have oil all over my garage floor and wished I would have chosen another brand. Jeff T

Owner of 2023 xp52, didn’t work first week, dealership in Waco Tx knows little, they picked up and repaired no paperwork saying what happened,,. Other bigger issues, calling corporate resulted in they are in training,,. Sigh just go to Lowe's or whatever, no dealer responsibility,,.

The bagger has never worked since I purchased the mower. It has been in the shop twice for the issue. They acknowledge the issue and keep telling me they are working on a fix. The mower does cut well. However, since I specifically bought the new mower so I could have a bagger, not having it and paying for it has left me with a bitter experience. It has been 6 months and still no resolution. Run, run, run from Gravely if you need a bagger. The other thing is the fuel fill design is difficult to fill if you don't want fuel on your shoes. I had to purchase a battery-operated fill pump to keep from getting fuel everywhere when I filled the mower.

Purchased in April of 2021 from authorized seller in Madison, AL. Initially, it seemed like a good mower. About half way into the season, I noticed it was cutting unevenly and left strange lines in the yard. In the fall, I had the seller (repair shop as well) service the machine and informed him of the cut. When I got it back, it seemed to cut a little better, but still not great. At the end of the second season, I had it serviced (same repair shop) and once again, it seemed to cut alright at first, but now (3/4 of the way into the season), it not only leaves those strange lines, but there are areas where the grass is not getting cut at all. Worst investment I ever made. The Toro I had before was far better. Wish I had never spent the $4000+ on this one.

If I could give this store a zero I could. Worst customer service ever from the technician and the manager. We inquired about a starter from a mower that was purchased. We were told to bring in the mower and we asked if we had the serial number to the start if they could check that way and the response was "Just bring the mower in". We run a company and if the warranty can be confirmed over the phone why not do it that way? If there was a process, then it should have been explained that way. Both the tech and manager was very rude and short and need to find another line of work because customer service is not it! We will be taking our business somewhere else...

I bought a Gravely Pro Turn 652 from a dealer in Oregon. They advertised 1 only yet it was $14,000. I went for this mower because it has a pod to sit in for comfort because I have ruptured disks in my low back. The problem is that when I am mowing the seat sits very high off the ground and if I hit a dip or a bump the movement side to side is very badly multiplied hence making it a very rough ride. It is the roughest riding mower I have been on, and I have driven many. Also, the mower is very heavy. Cannot mow when wet, it ruts the ground and when very dry it kills the grass.

I have owned 3 Gravely ZT HD 60s. The first one I purchased was a used one from a friend in whom I knew serviced the mower frequently. I then purchased another brand new one around or about 2011. That mower is still going strong. It cuts grass like it did the day I brought it home off the showroom floor. I ended up selling the used one I bought from my friend. It was still running great and cutting grass. BUT then I purchased another new one because I wanted two. And oh boy! I should’ve left it where it was.

This mower was bought unexpectedly. Originally ordered a ZT X 52 advertised at $4599 on Gravely.com. Fiancee went to do paperwork and ended up buying a ZT HD Stealth 52 Kawasaki...at a cost of $7399. She only wanted the best for me....and we both thought Gravely was in that catagory. Honestly, I could cut my grass better with a butter knife. The blades...brand new...are nowhere near sharp. I had to make two passes just to get the grass cut. Soo...disappointed and Gravely does not answer phones for customers or support. I may just return this so I can deal with a company that speaks and works with their customers!

I had Gravely my whole life. My father bought a zt 1944 20 years ago and it has 7000 hrs on it and still starts better than any new mowers. The original battery last 13 years and we finally change the carburetor and fuel pump 3 months ago and we have 2 more and they start right up and cut perfectly and they are 6 years old and never had a problem with them

I’m not impressed with my Gravely stand on mower 48 inch deck. If you are cutting anything more than 2 inches of grass it just doesn’t work unless it’s bagged up. Trying to operate a lawn business I just can’t afford to bag the grass. I’ll probably have to close my business because I chose this mower. I should have bought a different mower.

I have a Gravely Zero Turn Home Mower of only about 5 years. I always treated it well, cared for it well, and stored it sheltered in a shed and has no rust. I have under an acre of flat land. On two front areas on the frame, the welding just came undone and the frame broke in these two front areas. I had my dealer pick it up and the dealer/owner called Gravely to see if they would do anything, at lease help, and they pretty much said, "out of warranty, so sad to be you" and offered absolutely nothing and took NO responsibility. I will NEVER get a Gravely EVER again after this awful experience. The frame should not just spontaneously come apart under completely normal and light usage. Buyers beware of Gravely products.

Buyer beware. Bought a Gravely industrial mower over a year ago and it’s still at the shop waiting for the third carburetor. Spend close to 10k on a mower that these ** can’t provide parts for. Had no idea it was impossible to get a simple part. Never again and I’ll tell everyone that will listen.

I purchased a Gravely Pro-Turn Z 52" from a local dealer. This is my first zero-turn so it didn't occur to me to check reverse was even only forward. When the controls are pulled back all the way the right side has about 4 inches more travel than the left resulting in the mower turning left in reverse. There is no adjustment for reverse - only forward. The dealer drilled and tapped a hole to install a bolt as a 'stop' for the right control. Essentially rather than fixing the left side to match the travel of the right they had to handicap the right to match the left. For a commercial mower costing $7,000+ I expected better. Gravely offered me a hat for bringing the issue to their attention... The dealer told me they have another brand new PJro-Turn Z that is exactly the same. I suspect this is a design flaw. Overall the mower feels like it's lacking in reverse.

I purchased the new HD 52 and it's stayed in the shop longer than I have used it. Poor build quality, very noisy, poor blade speed. Problem still not fixed but I still use it. Priced higher than other mowers in the same class but gravely typically builds a good mower but I am very disappointed in my purchase. Has less than 10 hours on machine. I have purchased a few new gravely mowers over the last 10 years and had good results. Will be going with a different mower next time.

Purchased this machine recently and I am very pleased with the performance. I have about an acre of lawn to mow.. Traditionally used a John Deere S240 which was ok.. I like the fact that Gravely is MADE IN THE USA! Wish more people would buy from American made mfg... anyway, so far so good with the performance. Cuts very well and very easy to drive.

I purchased our mower in 2019 to mow 2 acres of relatively flat lawn after moving to a new house in a rural community in North Central FL.. The dealer was helpful, the warranty was generous and the first 25 hrs. were uneventful mower performed admirably. The following season started well but the mower would begin to lose power after an hour plus of operation. The only remedy was to keep the choke engaged. No problem, I thought it's under warranty, probably a simple issue perhaps a coil pack, a blocked carb. passage. Fast forward to late summer 2021 and my mower is still at the dealer problem unresolved (not their fault). My grass is almost 2 feet tall and I can occasionally cut it with a neighbor's mower or one borrowed from the dealer.

I bought a Gravely 60 XL zero turn few years ago. I will never spend money with this company again. The design is horrible. Cannot keep hydro belt from coming off. Had to replace horrible plastic fans underneath each time belt jumps off. Will not keep wasting money on this lackluster lawn mower. Save your money.

Gravely Pro 460 zero turn! Frame is excellent! The Yamaha motor is garbage! Mower has been in the shop several times for this engine! And now it's back in there again! News flash! Gravely all those jacked up Yamaha motors on your pro460 should be changed out at your expense! I'm a retire veteran speaking for my 76 year old father! It's a shame that your Company allows this to happen! But I can guarantee every military member that I know shall be informed of the poor quality and how you stand behind your brand! Will never purchase another Gravely ever, unless this wrong is made right!

Great machines. Hugs corners, eats grass and is built with quality. Very durable. It is good for serious owners and landscaping only. They keep up well in the winter too, I haven’t had any issues with mine for the last 3 years and the property that I use it on is huge.

I purchased a pro turn 160 on the reputation of the Gravely Tractor. It is 6 years old with 400 hrs on it. For the last two years it won’t run more than twenty minutes when hot. I have had regular maintenance on it as always made sure it was looked at each year. Last year the dealer had it twice and this year it is still not running, I contacted customer service last year and now again this year to get help with a dealer who could fix it but the dealer they sent me to is no longer in business as neither is the one I purchased it from.

I bought a ZT52HD to cut 6 acres. The first season was great. Then the mower would stall out. It's been to the dealership 4 times for the same issue. We keep getting told it's the pick up line or a dirty fuel tank. This is ridiculous. I've had it two years. I'll be looking for something else.

I purchased this mower 7 years ago and I expect things would need replacing belts, blades, tune ups twice a year. Perhaps even the pulleys. But the welding is coming apart on my mower. Please keep in mind there is no rust, I have the dealer service it most times with the tune ups. My property is flat with no major obstacles, just the typical, a tree, landscape beds and the house. I keep it in a Tuff Shed so it is a quality structure keeping the mower out of the elements. This weekend noticed the deck welding to the bar that has the wheels is coming apart. Dealer said not covered under warranty and would cost $90 to pick it up and $300 to fix. The welding should not be something that fails. Very disappointed in the quality of this product. I bought Gravely because I thought it was a quality machine and should last. Again I understand wear and tear but welding is not something that should fail.

I purchased a Gravely ZTX 52 in March of 2017 along with a 3 year extended warranty. In May of 2020 I started having issues with the engine losing power. I returned the mower to the dealer I purchased it from to get it repaired. After 5 weeks of being in the shop I was told the mower had valve issues along with a choke issue. The dealer refused to work on the engine because they did not want any liability, but would refer me to somebody else. I sold the mower to an individual 2 hours later making them aware of the issue and I purchased a John Deer 540M. With that being said, I would not recommend a Gravely mower to anybody! I have never heard of a dealer rep not working on the equipment that they sell even if I was willing to pay out of pocket! BEWARE of Gravely and Triple C Sales of Conway.

I purchased a Gravely Pro-Turn 60 #991220 on August 26, 2017. Fell in love with it right off the bat. Easy to handle, cut clean and mowed quickly. I started having heat related and starting problems where the throttle cable would actually get so hot it melted the plastic sleeve. And once it cooled off the plastic had melded into the cable freezing it inoperable. After replacing 8 cables (at my cost) I was finally able to get the dealer to add another heat shield which helped.

After leaving my review, Gravely made things right with my dealer and gave him a enough to cover my new Kawasaki motor, as well as paid for most of the labor too! I did find out they're finally doing away with the Yamaha motors.

We bought the heavy-duty homeowners' model XL, not the commercial line with a roll bar but it has a welded steel deck and Kawasaki engine. From the time we unloaded it at home it was a problem, we didn't know the right front subframe was already cracked and as it sank it changed the parking brake adjustment so there we were with a brand new mower and the brake is stuck. How the dealer could have missed that when they were moving it around is a mystery. Of course we had no idea the subframe was cracked so a couple of years later the subframe cracked completely at the right front and left front which made the mower inoperable. The dealer said it was a known defect but Gravely never issued a recall and we were 2 months past warranty so the dealer said, "Tough luck".

Problems since day 1. Belts keep jumping off. Kawasaki engine has dead cylinder. In shop now. Will not buy another one or recommend them to anyone. Kawasaki says it's my fault belts jump off and bad smoke when starting is normal for those engines.