About Gravely Riding Mowers
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I’m not impressed with my Gravely stand on mower 48 inch deck. If you are cutting anything more than 2 inches of grass it just doesn’t work unless it’s bagged up. Trying to operate a lawn business I just can’t afford to bag the grass. I’ll probably have to close my business because I chose this mower. I should have bought a different mower.
I have a Gravely Zero Turn Home Mower of only about 5 years. I always treated it well, cared for it well, and stored it sheltered in a shed and has no rust. I have under an acre of flat land. On two front areas on the frame, the welding just came undone and the frame broke in these two front areas. I had my dealer pick it up and the dealer/owner called Gravely to see if they would do anything, at lease help, and they pretty much said, "out of warranty, so sad to be you" and offered absolutely nothing and took NO responsibility. I will NEVER get a Gravely EVER again after this awful experience. The frame should not just spontaneously come apart under completely normal and light usage. Buyers beware of Gravely products.
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Buyer beware. Bought a Gravely industrial mower over a year ago and it’s still at the shop waiting for the third carburetor. Spend close to 10k on a mower that these ** can’t provide parts for. Had no idea it was impossible to get a simple part. Never again and I’ll tell everyone that will listen.
I purchased a Gravely Pro-Turn Z 52" from a local dealer. This is my first zero-turn so it didn't occur to me to check reverse was even only forward. When the controls are pulled back all the way the right side has about 4 inches more travel than the left resulting in the mower turning left in reverse. There is no adjustment for reverse - only forward. The dealer drilled and tapped a hole to install a bolt as a 'stop' for the right control. Essentially rather than fixing the left side to match the travel of the right they had to handicap the right to match the left. For a commercial mower costing $7,000+ I expected better. Gravely offered me a hat for bringing the issue to their attention... The dealer told me they have another brand new PJro-Turn Z that is exactly the same. I suspect this is a design flaw. Overall the mower feels like it's lacking in reverse.
Truth be told if I had discovered this before taking delivery I wouldn't have purchased this machine but now I'm stuck with it. I have test-ridden several other mowers from other manufacturers since purchasing this Gravely and finding this issue and the Gravely is the only one I've found to have this issue. I left this review originally on Gravely.com - as it's an honest review of my experience with the machine - and I can't say I'm terribly surprised they pulled it down. They didn't reach out to me, they didn't try to make things right, they just deleted the review. This isn't good customer service nor is it a good experience. I expected better. This will be the first and the very last piece of Gravely, or Ariens - Gravely's parent company, equipment that I will ever own. Rather than addressing issues they hide them and pretend they do not exist.
I purchased the new HD 52 and it's stayed in the shop longer than I have used it. Poor build quality, very noisy, poor blade speed. Problem still not fixed but I still use it. Priced higher than other mowers in the same class but gravely typically builds a good mower but I am very disappointed in my purchase. Has less than 10 hours on machine. I have purchased a few new gravely mowers over the last 10 years and had good results. Will be going with a different mower next time.
Purchased this machine recently and I am very pleased with the performance. I have about an acre of lawn to mow.. Traditionally used a John Deere S240 which was ok.. I like the fact that Gravely is MADE IN THE USA! Wish more people would buy from American made mfg... anyway, so far so good with the performance. Cuts very well and very easy to drive.
I purchased our mower in 2019 to mow 2 acres of relatively flat lawn after moving to a new house in a rural community in North Central FL.. The dealer was helpful, the warranty was generous and the first 25 hrs. were uneventful mower performed admirably. The following season started well but the mower would begin to lose power after an hour plus of operation. The only remedy was to keep the choke engaged. No problem, I thought it's under warranty, probably a simple issue perhaps a coil pack, a blocked carb. passage. Fast forward to late summer 2021 and my mower is still at the dealer problem unresolved (not their fault). My grass is almost 2 feet tall and I can occasionally cut it with a neighbor's mower or one borrowed from the dealer.
The dealer has done all they can do and has patiently applied every suggested "fix" supplied by Gravely to no avail. The dealer had finally had enough and demanded and got them to agree (Gravely) to supply another motor. Unfortunately I believe it will probably be another Gravely branded 26.5-764cc Loncin motor. Still waiting (2 weeks) for the motor to arrive and the grass keeps growing. I would not recommend a Gravely mower that has a Gravely branded Loncin motor to anyone and I am not confident that the new motor will be any better than the one it is intended to replace. It's a shame that it looks so good, just like it could energetically mow 2 acres with little or no effort. Alas, my mower is in repose at the local dealer.
I bought a Gravely 60 XL zero turn few years ago. I will never spend money with this company again. The design is horrible. Cannot keep hydro belt from coming off. Had to replace horrible plastic fans underneath each time belt jumps off. Will not keep wasting money on this lackluster lawn mower. Save your money.
Gravely Pro 460 zero turn! Frame is excellent! The Yamaha motor is garbage! Mower has been in the shop several times for this engine! And now it's back in there again! News flash! Gravely all those jacked up Yamaha motors on your pro460 should be changed out at your expense! I'm a retire veteran speaking for my 76 year old father! It's a shame that your Company allows this to happen! But I can guarantee every military member that I know shall be informed of the poor quality and how you stand behind your brand! Will never purchase another Gravely ever, unless this wrong is made right!
Great machines. Hugs corners, eats grass and is built with quality. Very durable. It is good for serious owners and landscaping only. They keep up well in the winter too, I haven’t had any issues with mine for the last 3 years and the property that I use it on is huge.
Gravely Riding Mowers author review by ConsumerAffairs Research Team
Gravely started in 1916 when Benjamin Franklin Gravely patented a motor plow. The company focuses on heavy-duty mowers for commercial uses and homeowners who spend a significant amount of time on their lawn maintenance.
Stand-on mowers: Gravely has a less common riding mower type designed for standing instead of sitting. Landscapers get better obstacle visibility and additional maneuverability compared to sit down models. Stand-on mowers are typically used in lawns with many obstacles.
Commercial: Most mower options focus on heavy residential or commercial usage.
Price conscious: These mowers provide significant quality for an affordable price.
Designed for all-day operation: The riding mowers have several comfort-centric features, such as an adjustable seat with a thick, high back design.
Higher speeds: Powerful engines haul the riding mowers along at high speed.
Gravely Riding Mowers Company Information
- Company Name:
- Gravely Riding Mowers
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