Gravely Riding Mowers

Gravely Riding Mowers Reviews

About Gravely Riding Mowers

Pros
  • Good value for the price
  • User-friendly features
Cons
  • Frequent mechanical issues
  • Poor customer service experience

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Gravely Riding Mowers Reviews

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    How do I know I can trust these reviews about Gravely Riding Mowers?
    • 4,630,710 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Staff

    Reviewed Nov. 11, 2024

    If I could give Gravely minus 100 review in stars I most certainly would!!!! My husband, who has a small business and has been mowing lawns for over 40 years, purchased a Gravely last year - to the tune of $18K!!!! He is in debt and paying monthly payments on it - for YEARS to come!!! He was told by the guy who sold it to him that Gravely was one of the BEST mowers out there! Of course that was an utter LIE, along with many other lies he has been told since the purchase. Of course he can take it in to be fixed "under warranty" - but the dealer is over an hour away - and then they have to keep it for days or even over a week sometimes! And what happens to his business / his customers during that time? EH? The machine has been nothing but a TOTAL LEMON! In less than one year - starting VERY SOON after he purchased it - the machine has been nothing but one issue after another.

    It is so painful to have to watch him go through this. He is 73 years old and one of the nicest men you would ever meet - with high integrity and goodness in his heart! THIS SHOULD NOT BE ALLOWED TO HAPPEN. He has started trying to fix the machine himself, as the breakdowns are so ridiculously frequent. All he is told by the guy who sold it to him is that he will have to contact Gravely directly. This guy - the one who sold it to him - also states that "he has never seen anyone have so many problems with a Gravely" - which of course is a LIE! Based upon all the extremely NEGATIVE reviews you find online!!! He HAS TO have heard of this as it is all over the internet! DO NOT PURCHASE A GRAVELY. Apparently after they sold the company in 2013, it has gone downhill and just keep rolling into the gutter! SHAME ON THIS COMPANY!!! Shame on the people who sell these lemons, KNOWING BETTER!!!

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    Reviewed Oct. 28, 2024

    All I have to say is Gravely should replace All gravely ZTX Transaxle. I have a 2019 Gravely ztx with 100 hours on it. It sits in my garage on day I just happen

    To look over at it and notice transaxle oil On the floor so I took a look and yes to none serviceable. Transaxle was leaking from the brake lock are on the right side. You would think since it’s none serviceable it would have a longer warranty on it and to replace it you are looking at 1,000.00 just for the new transaxle not including labor to replace it. Plus I didn’t unit that much because The way they place are designed it blows down the grass when you go over look back. It’s like you’re never cut it. Poor design lawn mowers. I would never purchase another Gravely 42 zt x gravely Product of gravely ever again. 3,000.00 down the drain. Don’t waste your money on this junk.

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      Reviewed Oct. 16, 2024

      I don't know how it broke but the mower only has 55 hrs on it. But it was like a weak bracket that the deck was mounted to.. For it to break off the front of frame it could of been, should of been support better. Weak design.

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      Reviewed Aug. 25, 2024

      DON'T DO IT. CARBURETOR ISSUES (carb can’t handle spinning as zero turn). TOO LONG FRONT WHEEL BOLTS (mow backwards, revealing too long bolts UP FRONT ON WHEELS….DESIGNED (I’m guessing) to grab fences and gouge anything it touches. WHY? LEAKS OIL from every angle. Cuts like crap, even dew will mess this mower up. DO. NOT. BUY.

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      Reviewed July 12, 2024

      Terrible is all I can say. Had mine for 3 years. I had to replace the deck 3 times. The pro clutch 4 times. The brackets that holds up the deck breaks the weld real easy. Now my warranty is up and I just had a deck and clutch replaced like 8 months ago. They still replaced. They still replaced them both and I had to pay 432 for labor and I was telling them I haven’t been able to use my mower for a year straight yet. They are terrible.

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      Reviewed June 5, 2024

      Purchased my first Gravely mower in 2003. It ran for 17 years with very few problems. Purchase my new ZTX 42 three years ago, few minor problems. Very hard to work on (NO ROOM), peacock on side of mower does not work. Do NOT drop the filter as it will land in no man's land and take the hands of a one-year-old to retrieve, go back and look at how easy it was to work on my 2003 40", but I am sure that is by design, so you don't even try to work on it yourself!!! Engineers should have to use the products they design, instead of trying to justify their paycheck!!!!

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      Price

      Reviewed May 7, 2024

      I bought a brand new Gravely 260 pro turn. Everything is breaking on it to include the gas tank separated in half. When I say Everything I mean the gas gauges, forward drive and hydraulic drive pump. The front wheel spindles sized up. You can't cut grass with any moisture or it just throws out clumps. And the seat broke. It's the most expensive piece of junk I've ever bought.

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      Punctuality & Speed

      Reviewed April 23, 2024

      Bought the Gravely Mack1 60 inch. Mower has 16 hours on it, the dealer said if anything went wrong that I would have a loaner till fixed, that didn't happen, blades stop engaging half way through yard mow, then you have to sit for an hour for them to engage. You shouldn't have to put up with that bull when you just bought a 16k retail mower. But here I am a week behind on yards waiting on gravely to decide if they will take care of their 5 year warrantied piece of crap. Pay the extra grand and get a Skag or Exmark.

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      Reviewed April 14, 2024

      Terrible design for changing oil. I should have asked for my money back the moment that they gave me plastic tubing to change my oil with. Now I have oil all over my garage floor and wished I would have chosen another brand. Jeff T

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      Reviewed Nov. 14, 2023

      Owner of 2023 xp52, didn’t work first week, dealership in Waco Tx knows little, they picked up and repaired no paperwork saying what happened,,. Other bigger issues, calling corporate resulted in they are in training,,. Sigh just go to Lowe's or whatever, no dealer responsibility,,.

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      Gravely Riding Mowers author review by ConsumerAffairs Research Team

      Gravely started in 1916 when Benjamin Franklin Gravely patented a motor plow. The company focuses on heavy-duty mowers for commercial uses and homeowners who spend a significant amount of time on their lawn maintenance.

      • Stand-on mowers: Gravely has a less common riding mower type designed for standing instead of sitting. Landscapers get better obstacle visibility and additional maneuverability compared to sit down models. Stand-on mowers are typically used in lawns with many obstacles.

      • Commercial: Most mower options focus on heavy residential or commercial usage.

      • Price conscious: These mowers provide significant quality for an affordable price.

      • Designed for all-day operation: The riding mowers have several comfort-centric features, such as an adjustable seat with a thick, high back design.

      • Higher speeds: Powerful engines haul the riding mowers along at high speed.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Gravely Riding Mowers Company Information

      Company Name:
      Gravely Riding Mowers
      Website:
      www.gravely.com