Gravely Riding Mowers Reviews

I have owned 3 previous Gravely mowers since 2011. I bought my newest one, a Pro 160 in April 2026. I have had really good luck with these mowers, I still have a Pro 160 for a back up. The mower has 5.8 hours on it. I was mowing my yard, not thick by any means, and the bolt that holds the drive belt pulley snapped. There was no warning, the mower was not making any noise. It is possible the bolt was not tightened fully and just snapped would be my only guess. Anyone else have this issue. I haven’t taken it to the dealer yet due to it’s the weekend, hopefully it won’t take long to get it back.

I am on my 4th Gravely but the last 2 have had deck issues with the hangers. I welding the 1st one up and found that the deck had a 5 year warranty. Dealer in Cleveland Tx fixed it right up. Later I sold it and bought a new mower. Size bigger. Same problem. About year and a half in took to dealer in Crosby Tx. Other than taking about 3 months they replaced it. Well happened again so instead of having to rent a mower to mow with I welded it to get through mower season.

Bought two brand new commercial zero turns and they both broke down 2 weeks after purchase. They have continued to snap drive belts and run poorly. Customer service was horrible!! Do not buy a Gravely!! I was a repeat customer but this time is my last time.

I only gave this mower 1 star because 0 was not an option. I bought a ZT-42 less than 1 yr ago. It has 217 hours on it. I've had to replace 3 batteries, 2 starter solenoids, a rectifier (voltage regulator), a deck belt (less than a month after purchase), and now it’s gonna need a stator. This mower was bought for a small lawn service and has been nothing but a problem and money pit. The steering is bad on it, it digs up the grass with the slightest turn. Hills? Nope, not with this mower. It is absolutely the worst mower on the planet. It’s a $6000 piece of garbage. I won’t be buying another Gravely.

Have two, one still under warranty. They both have deck clip problems and still have not been fixed by the dealer. The hd and the proturn both jump belts and are in the shop multiple times a year. PTO has went out on one with 200 hrs. The pro turn with the 764cc gravely Chinese motor is in the shop now under warranty for two months with engine problems and no eta on parts. Dealer and Gravely give no shits about their customers or commercial clients.

I bought a 2020 Gravely ZTHD 52. It seemed to be a much more heavy duty version of an Ariens mower. Unfortunately, I've had many problems with the pulleys, switches, and clutch. I have just over 100 hours on it, and I maintain things meticulously. It's now out of warranty and the same things are breaking. I regret buying this machine and suggest no one else ever does.

The deck is too heavy. Hard to lock in up position. At 47 hours had to have a new wiring harness installed. Took three weeks. It tears up the yard on turns. I try to go slow and drive like a tractor but it still leaves marks. Fast and fun to drive. Does a great job of mowing. This is my experience so far.

I bought a ZT-34 zero turn mower about 5 years ago. Mower good, but the paint on the deck continually flakes and comes off. I'm always having to do paint repairs on it. I've had issues in the past and the warranty and service are terrible.

Purchased a brand new ZTHD60 lawnmower 2/15/25. 4 months later it stopped working. Either the starter or solenoid is faulty. Took it back to the store I purchased it from and has been over a week and still not repaired. Not to mention my yard looks like a mow hawk after each cut (kinda cute) but not what I expected. Would I purchase another Gravely… nope nope nope - sincerely Brennetta.

I purchased an ZTHD zero turn gravely mower less than a year now. Mowing grass on flat land . First incident was a failure of belt pulley. Then few weeks later a spindle bearing seized up. Each time I took the mower in the dealer fixed the issue with no problems. Few hours later the belt slipped off to show a bent pulley on the clutch. Took it in again. Dealer fixed it but refused to warrant it claiming that Gravely deny the warranty claim. I have been trying to contact customer service for the past two weeks to find out why did the claim got denied but all I get is the automated response that tells me they are having excessive calls then it hangs up on me. This is not customer service!! Gravely or Arians should be more responsible to its customers and provide a decent service as expected when we pay top dollar and expect top notch service. BTW I replaced a Bad boy mower for this gravely. Now I believe I made a big mistake!!