Goodman Manufacturing

We've been pleased with our Goodman heat and air units, at 16 years old both air and heat run efficiently. We have maintained them by having a professional come in, replace any parts needed, tweak the units. We keep the filters changed about 4 times a year. Before we turn on the A/C we clean the outside unit of any debris, our HVAC tech also cleans it. Overall we are pleased.

Please don't think that because I only gave 4 stars for this company that they aren't worth looking into. Purchasing this unit was in my opinion a really great buy. The price was 30-60% less than the "Brand Names" - My unit cost ~$3,200 (a 5 Ton heat pump package unit with additional electric heat & new programmable thermostat) plus an additional $500 for final install - to get warranty activated. It's been working around 11 months and we've had No problems whatsoever. I would recommend this Brand!

Two years ago, I purchased a new Goodman HVAC system for my 1450 sq ft condo. Installation was neat and clean, and complete within five days. First summer I didn’t suffer from the heat and humidity. Never did I have to touch controls, just set the thermostat at my desired temperature and it would turn on and off without my help. Same in winter. I purchased the service maintenance plan, so every change of season company comes and checks out equipment, changes filter and makes sure I’m ready to go. I know Trane is the best, but also cost the most. I’m happy and price was right.

So far my Goodman unit has worked great. I had to get a capacitor changed out but other than that it's been great. I've had my unit for 2 years now. I like the compressor has a lifetime warranty as it's the most expensive part. All other parts have a 15 year warranty on it.

Reasonable price for a good quality and energy efficient unit that works great! I was leery when the a/c people recommended Goodman as I was not familiar with the brand. However I decided to give it a try as they highly recommended it and being they live on the same street as I do I figured they would probably steer me in the right direction. Am glad I went with it. The unit is quiet and a strong workhorse that cools and heats the house in minutes. Our electric bill went down and we are very pleased with the results. Good warranty on the compressor for 10 years.

My first unit failed completely, had a Goodman rep come out to aid in the replacement, leaks everywhere, from the install and from factory connections. Today because one copper pipe was bent around the other 600 dollars in freon alone. DO NOT BUY GOODMAN PRODUCTS OR FROM MPE SERVICES IN NORTH ALABAMA.

After 5 years we change two condenser unit and two coil. After 1 year we change condenser unit and coil again. Compressor go bet and coil leaks again. If You want save many never use Goodman products!

Updated on 10/17/2020: Since 7/26/2020 this A/C has been broke 10 times, installed 2/15/2020, Goodman will not even address issues. This is the worst unit or should I say the worst item I have ever purchased, and on top of that the worst customer service. They hope you will just go away. These units are very poorly built. Goodman has beaten me down with their poor service, their poorly designed A/C. I am going to look for a Trane or carrier on Monday. This has been too much.

Our 15 year old TRANE air conditioner was ready to be replaced. I called around and read reviews and we chose NorthCentralFloridaAirConditioning. We paid about $7400.00 which I had to put on my credit card. They installed it in September 2019. To date we have had them come out to TRY and fix it at least ELEVEN times and it’s not a year old. Being elderly and in the middle of a pandemic doesn’t make it easier either. It would just stop working. After working in the yard and the heat index in the 100s is not fun coming in the house with an air conditioner not working at all.

I am a new homeowner who had a nice HVAC guy install a brand-new Goodman system in my home (I chose Goodman). The red plastic logo on the outside unit broke off within two months so I simply contacted Goodman to ask for a replacement (it serves their needs well to have free advertising like that) and they flat-out refused after initially telling me it was being sent. What a horrible company. I shudder to think what will happen if/when the unit itself goes out. Already regretting this purchase. Should have gone with another more reputable manufacturer. BTW, this sign is being removed entirely. Nobody needs to know I have a Goodman which is a piece of garbage based on how their corporate headquarters treated me for simply asking for a replacement logo/sign.