Farberware Reviews

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About Farberware

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Farberware has produced kitchenware and cookware since 1900. The company offers a wide range of products including pots, pans, cutlery and kitchen gadgets, catering to everyday cooking needs and culinary enthusiasts.

Pros
  • Durable and long-lasting products
  • User-friendly and easy to clean
  • Good value for the price
Cons
  • Quality issues with some products
  • Customer service can be unresponsive
  • Inconsistent product performance

Farberware Reviews

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    Page 5 Reviews 440 - 640

    Reviewed May 12, 2009

    About 3 years ago my elderly mother purchased a Farberware mixmaster; and as of today (May 11, 2009) it is broken. This is the third mixer she's owned in this decade. These small appliances used to be inexpensive and last for decades but are now very expensive and being built to break in a couple years.
    This is unfair to the customer, and is very bad for the environment: broken appliances end up in garbage dumps. My mother isn't certain in which store she bought this, but she shops at Northgate Mall in the north end of Seattle, and purchased it at one of 3 stores. I'm still trying to find some paper work to let me know which store. Warranties don't protect customers; they only protect retailers and the manufacturers. Customers are much worse off than when there was no such thing as a warranty. I would like to post this complaint to a blog. Do you know of any? We need blogs where people can post complaints against specific companies, warning people which products not to buy. I hope to hear from you. Marjorie R. PS My mother doesn't even use the mixer that frequently anymore: only 2 to 3 times a month on the mean average.
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    Reviewed April 17, 2009

    I purchased my Farberware 12-cup percolator in August of 2008. It quit working in April 2009. Farberware offers no repair service or returns. I found a company in Illinois that will fix it but the cost is $35 and with shipping to & return, it will cost more that the percolator cost. If I had read the other complaints, I would not have purchased this pot.

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    Reviewed April 16, 2009

    We had the same exact problem as Bill of Bartlett, TN (11/14/08). The pot was accidentally boiled dry on the stove (Years ago, this happened with a stainless steel pot of another brand and the red hot pot was rushed to cold water in the sink without any damage). When I noticed the Farberware pot, I quickly grabbed it and swung it over to the kitchen sink faucet - causing red hot liquefied aluminum to fly all over the kitchen. This destroyed our new floor! This is an unsafe and irresponsible design. I was very lucky not to be seriously injured, or to burn down the house as a result. The pot does list a warning of this possibility. In fact, the pot is identified as stainless steel with a copper bottom. I had no idea the pot contained aluminum - as I never would have purchased it!

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    Reviewed April 11, 2009

    I forwarded all necessary information and UPC codes to the above address on 12-29-08 for a $20.00 rebate. To date, I have not received anything. Furthermore, there is no telephone number to solve this problem. Please advise as I want my rebate.

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    Reviewed April 9, 2009

    I am complaining about the cord that plugs into the Farberware Millennium Percolator coffee pot. The minute you move the pot, the plug that goes into the pot falls out. We just purchased this pot two days ago and have used it just once.

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    Reviewed April 6, 2009

    The problem is there is no accountability for products at Farberware. There's no one to answer consumer complaints or no way to contact them! I have a can opener that fell apart when I used it the first time. It cost $6.50. I can go back to Wal-Mart to get a refund but that is not the point. Why should any consumer be subjected to such faulty products and have no recourse!? Why should I have to drive back to the store and complain to them? Farberware should be held responsible for these faulty products. Read the consumer complaints online. It is a nationwide display of faulty products by Farberware. Someone needs to ban Farberware from selling faulty products. Thanks.

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    Reviewed April 4, 2009

    This is the second Farberware Electric Coffee Pot that does not work well. The coffee is the color of weak tea and is just lukewarm when it is done. It's not drinkable at all. Both of them had the same trouble. I got the last one as a Christmas present so it is quite new. I am an 84-yr-old widow and cannot afford to keep buying these pots. Can the heating element be fixed somewhere? The stainless steel coffee pots are 2-12 cups.

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    Reviewed April 1, 2009

    I bought a set of very expensive frying pans and the small one warped. Now, I can't find anywhere to report this. I'm sure they have warranty. I have had them for about 18 mos.

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    Reviewed March 26, 2009

    I purchased a Farberware expresso coffee maker Model #FES4B. After one week the frother no longer steamed to make the milk froth. Then a few weeks later, the entire steaming mechanism failed. The steam came out of the top closure instead of pouring water/coffee into the pot. I burned my wrist attempting to see if the cover was indeed tightned properly, which it was. Something happend on the insides of the machine and all steaming mechanisms quit working properly.
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    Reviewed March 17, 2009

    Received as a gift, an set of Affiniti Farberware 12 piece set. Both skillets are irregular in circumference, not allowing the lid to fit well. I returned the set to Kohls and they gave me another set. That set was the same. As I had given my old set to charity, I had to keep that set. I have not been able to find an address for Farberware to write them. After reading their response to other customers, do I have any chance of replacing my skillets even if I do contact them?
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    Reviewed March 9, 2009

    I recently purchased 2 Farberware skillets from Wal-mart. When I tried to use them they bow'd up and didn't lie even on the burner. This only happened when heat was applied. I contacted the Farberware company and got no help. I ask if other people have complained about their product in which I got a NO response. I see here they weren't exactly telling me the truth. They offered no solutions and no answers to why the product is doing this. I will never buy farberware products again if this is the way they treat their consumers. Don't waste your money on bad merchanize and worse customer support.
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    Reviewed March 8, 2009

    I bought the set of pots and pans at christmas and sent out the rebate right away and have still not received it. Thank you Marie Magoon
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    Reviewed March 7, 2009

    I bought a Farberware coffee pot and in two months it was broken. I could not fine a repair shop, so I went on ebay and found a person selling a full line of repair parts for my pot.The only place I could get any help.I discribed the problem and he sold me the part I needed. If you need a part, it is worth looking on eBay.
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    Reviewed March 3, 2009

    On Friday the 28th of November 2008( the day after Thanksgiving) I purchased a set of Farberware pot's ans pan's @ JC Penney's in Eugene, OR which offered a $20.00 rebate. I immediantly filled out the paperwork and mailed it to:
    Farberware Rebates, Dept #112803, P.O.Box 52900-Farberware Rebates, Phoenix, AZ 85072-2900, and put it into the mail the next day. I have waited patiently and started counting the day's and then the weeks. I have since unpacked and settled into my new home( for which I needed the pots and pans). It is now into March and still I have not received my $20.00 rebate. I have now tried to locate my original paperwork and have not been successful, however, I did make my purchase by credit card and have the bank statement, and the store verifies the sale and rebate on that set. Please tell me, or help me to locate this transaction. I do not know where to begin. Thank you for your attention on this matter. Sincerely,
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    Reviewed Feb. 28, 2009

    I purchased a Farberware non-electric can opener at Walmart recently. Of course, I didn't save either the receipt nor your address as I expected the product to work satisfactorily. I should have been on the internet and read the complaints before buying!!!! Obviously, I am not alone with my complaint. It lasted only a very short time--the cogs bind and it refuses to open a can. I went to Walmart again and read the attached card which says I have to return it for a refund, and pay the postage myself. Obviously, since it cost ~$8.00, it will cost me nearly that to mail it back, plus my time and effort and, from the complaints I am reading, that would be wasted effort plus the cost of mailing so I will not do that. I will certainly never buy anything made by Farberware again. You certainly owe me the $8 as I now have spent another $8 to replace it (but not with a 2nd Farberware brand) so, to date, a usable can opener has cost me $16!!!!!!! You have my address to send my refund.
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    Reviewed Feb. 27, 2009

    MAILED IN $20.00 REBATE FORM WITH RECEIPT AND BARCODE ETC. ON 14 PIECE SPECIALTIES SET. OVER TWO MONTHS AGO AND HAVE NOT RECEICED THE REBATE. I WENT TO REBATE PROCESSOR REBATE SITE AND THEY HAD NO RECORD OF ME. THE REBATE WAS IN THE REQUIRED TIME FRAME AND EVERYTHING I DON'T KNOW WHO TO CONTACT BUT IT IS A RIP OFF.
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    Reviewed Feb. 21, 2009

    I sent in all the necessary paperwork for rebate over 2 months ago and have not received the rebate.
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    Reviewed Feb. 19, 2009

    I purchased some Faberware pots and pans on oct 24,2008. I sent a copy of my receipt and the UPC for a 20.00 rebate. It was to take 8-11 weeks. I have never recvd my rebate check. I cannot find any telephone number to follow up on this.
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    Reviewed Feb. 12, 2009

    I have purchased two farberware coffee pots,models #123/138.they work for about 2months and the heating elements completely stop working.I have called the company's customer service line and was told to use their franchised repair service at my own expense.the warranties and sales receipts I no longer have.I am a senior citizen living on fixed income and these coffeepots are very expense for what they hyped to be.
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    Reviewed Feb. 7, 2009

    I purchased the 16 speed stand mixer. The cost was well over $150.00. It is -to be polite - garbage. The bowls on the mixer's turntable not only did not turn, neither the mixer nor the beaters/dough hooks could handle heavier dough (although it claims to mix bread dough) The mixer started vibrating and the bowls - and turntable itself - jumped off the base while it was straining to mix. The only thing it would do was mix liquids - runny batter and only in the large bowl (that was the only one and the only time it spun on the turntable).
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    Reviewed Feb. 7, 2009

    I never noticed your complaint department before until I tried to look for another farberware coffee pot.
    Just recently I sent one back to the company with a note attached and told them that I had bought more than 20 in the last few years for myself and for gifts. My coffee pots usually break within a couple of months, but I am so used to buying farberware I keep replacing them. The ones I gave for gifts the people that received them were to ashamed to tell me that they had to through them out. They had all broken. My father of 93 still has his for years, so I know that they are not making them the way they were made before. I hate to give up on them because I have been using farberware products for a very long time, but if you are going to put your name on products that have always been around and are not lasting all of a sudden for the past 10 years, why would you take someones money for something that cannot be used for long. I am really disappointed in these coffee pots. Waiting to hear from the factory for the one I finally returned.
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    Reviewed Feb. 7, 2009

    I have a set of Faberware T QOZ millennium. Each Pot has rubber handles & they have all become loose & when pouring water into a calander we have burned ourselves several times.
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    Reviewed Feb. 5, 2009

    For the past 4 year this is the fourth farberware coffee pot that I had purchased and after one year they all stop working. This is a very expensive product and I can't afford to be buying a new coffee pot every year.
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    Reviewed Feb. 3, 2009

    I have a 10 inch farberware skillet and love it. I have had it for many years, the handle can not be tightend anymore since I have done it so many times. I believe it has a lifetime warranty, all I want is my skillet replaced. please please it is my favorite one. my husband even bought me a very expensive set of pots and pans and I still use my favorite one, YOURS.............Please help me get it back
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    Reviewed Jan. 29, 2009

    Farberware Can Opener--#83036 This undoubtly is the worse opener I have ever used and it has been this way since the first time I used it. I wanted a replacement for my old one and now I have reverted back to it since it will open cans better than yours. I hope you can send me a replacement and it would be greatly appreciated.
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    Reviewed Jan. 21, 2009

    We bought a Faberware non-electric Can Opener...Paid $8 and it lasted 4 Uses, less than a week...Very unhappy with the Plastic parts used to open a metal can...I will look at the next can opener, and not go on the name brand..
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    Reviewed Jan. 15, 2009

    I received a Farberware 4-12 cup perculator back in 1999. The pot worked great for years--until one day it stopped. So about 2 years ago, I purchased another one. It is horrible! The coffee is weak and doesn't seem to perk correctly. I have called Farberware and have gotten nowhere. I thought they had a lifetime warranty? Doesn't seem like it anymore. Very disappointed.
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    Reviewed Jan. 15, 2009

    I have read all the reports on Farberware and was surprised. About 27 yrs ago, my wife and I purchased a Farberware Electric Buffet Skillet, Model 344A. We paid $65 for it when we bought it. Today, 27 yrs later it is still working, and still fully functional. The only problem is that the ceramic disk on the legs is cracked in half but I found a place to get a new one to replace it. I must say that we were really impressed with the pan and how long it has lasted. It has been a mainstay in the house for all those years. It is used at least 1 to 3 times per week becuase it is so versatile. But I do understand what people are saying about getting parts. They are almost non existent. Sorry this is not a horror story, but I have been really satisfied with the pan.
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    Reviewed Jan. 14, 2009

    I took the dishes out of the box and cooked some noodles in it. It was about an hour later and i was as sick as ive ever been inn my life and then some. I will never use these dishes again.
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    Reviewed Jan. 6, 2009

    I am a fourth generation Farberware gal. I have Pots and Pans, Electric fry pans, and have purchased, over the years at least 5 Coffee Pots, the Percolators. They all were great til the last 2. I bought a 12 cup perc, the old style. We are week-end coffee drinkers. Less than a year later, it no longer would get hot, nor would it perk right. Could not find a company to help me, not even on line. But I gave Farberware the benefit of the doubt, chalked it up to a loss and went out and purchased a new 12 cup, sits on a base, programmable, pot. It cost me $97.00 Two years later, the top plastic knob on the top and cracked and broke off, twice. Now it doesn't perk, doesn't get hot, it's garbage. I can't find a base on line, try to talk to someone from the actual Farberware Co, good luck. A 97.00 dollar percolator should not be a throw away. Farberware doesn't seem to care about their products anymore, nor do they seem to care about the customer...........
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    Reviewed Dec. 28, 2008

    I'm not writing to register a complaint, but to advise that the set of Faberware pots & pans we were given as a wedding gift 50 years, yes I said 50 years, is still with us, complete, and as good as new.
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    Reviewed Dec. 21, 2008

    I purchased a New Milennium Coffee pot four months ago. It worked well in the beginning. Then about 4 weeks ago the problems started. To get the pot to work you have to wiggle the cord. The coffee is so weak and barely warm.
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    Reviewed Dec. 12, 2008

    I have 2 farberware electric coffee pots:2-4 cup and 8-12 cup. They are both under one year old. Initially, the pots worked well and the coffee was brewed as expected. Now, 6 months later, the coffee taste like tea and is apparently not brewing adequately. I have had farberware coffee pots for 37 years. The older pots appear to work better than the new ones. Unfortunately, I gave away the old pots.
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    Reviewed Dec. 10, 2008

    I purchased a farberware cookware set from a Kohl's store that came with a mail in $20 rebate. I sent in the rebate in October and received the rebate check in early November. I deposited the check to my bank account on November 13, 2008 and on December 5, 2008 was notified that the rebate check from Farberware was stopped. Therefore I am stuck paying the $20 to he bank plus the bank fees.
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    Reviewed Dec. 8, 2008

    I have purchased a Faberware cooking set with the suumption that I was to receieve a $30.00 rebate from the manufacturer. I mailed the form, the UPC from the box, and receipt.After 3 1/2 months, have received nothing.
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    Reviewed Dec. 1, 2008

    We have used a Farberware Coffee Percolater #FCP280-A for several years with no complaints.The other day it shorted out with smoke, noise and flame. Fortunately it blew the breaker and did no damage other than smoke. Unfortunately we will not be gatting another!
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    Reviewed Nov. 28, 2008

    Purchased a pan from Farberware and entitled to a $10 rebate. Completed the paperwork and received the $10 rebate. The rebate was deposited in a timely manner but received a letter from the bank that a stop payment was issued.
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    Reviewed Nov. 26, 2008

    About 1-1/2 to 2 years ago, I purchased a Farberware can opener (non-electric). It was working just fine until about two months ago. At first, I thought it was possible the can I was trying to open was dented; I found, much to my dismay, that it wasn't the can I was trying to open, but the can opener itself. I tried to use it again today only with the same results. The gears don't want to mesh/work together; luckily, I had an old Good Cook can opener that I was able to use.
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    Reviewed Nov. 22, 2008

    My Farberware can opener seizes up and does not work anymore. I was looking for there e-mail address when I came across all of the complaints
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    Reviewed Nov. 16, 2008

    I bought what I thought was a 10 Farberware nonstick skillet. I have a 10 skillet of another brand but was about 15 years old and I decided to buy a new skillet. I wanted it to replace my old skillet. I bought a Farberware 10 skillet and when I got home and set it next to my other 10 skillet, the Farberware was smaller looking.
    So I measured the Farberware skillet and it was not a 10 skillet as the label said it was. It was actually measuring 9 1/2. I measured my old skillet that is a different brand and it measured 10, which is what size it is. The Farberware skillet was 1/2 smaller than it is supposed to be. So I believe Farberware is deceiving the public by passing off a 9 1/2 skillet as a 10 skillet. Afterall, how many people go around measuring their skillets. I wouldn't normally but when I saw the two 10 skillets next to each other and one looked smaller and both are supposed to be 10 skillets, when I just had to measure them to see for myself. So I paid for a 10 skillet and didn't get a 10 skillet. Price was around $17.97 for it. So if they are passing off a 9 1/2 skillet for a 10 skillet, they make more money by charging for a 10 skillet and save the company 1/2 in aluminum and non-stick coating.
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    Reviewed Nov. 14, 2008

    I recently attempted to boil some water using a Farberware pot with an aluminum bottom. The bottom of the pot melted from the heat of the burner, which was not even set to the highest heat setting. The molten metal coated the burner element and when we attempted to get it off the stove due to the fact that we feared a fire, hot molten metal dripped on the floor,causing permanent damage to the tiles. Fortunately only the stove and the floor were damaged. This could have had disastrous consequences had the melted aluminum come in contact with someone's body or one of our pets. VERY serious injuries could easily have resulted. I have a pretty sizable local audience here on my radio program, and I will make it a point to warn my listeners about the dangers of Farberware. Bill Bannister WRVR Memphis
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    Reviewed Nov. 5, 2008

    I own a set of Farberware knives. One of the steak knives broke. It was my understanding they have a lifetime gaurantee.
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    Reviewed Nov. 5, 2008

    I own a set of Farberware knives. One of the steak knives broke. It was my understanding they have a lifetime gaurantee.
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    Reviewed Nov. 3, 2008

    I purchased a $100 coffee percolater. Within two years I replaced to glass top twice ($20) and now it no longer makes hot coffee. I cannot find an address to return the pot.
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    Reviewed Nov. 2, 2008

    Like many other posts here, I had my first Farberware electric perculator for many years and loved it. The first replacement did not even work and I had to return it. When I took the second replacement from the box, I noticed it was considerably lighter than my old model. It is also MUCH noisier. I cannot even make coffee if anyone is sleeping because of the loud knocking and other noise that it makes.
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    Reviewed Oct. 29, 2008

    My first percolator last about 15 years. After the cord wore out I have since bought 3 in the past 3-4 years and all of them have stopped working.
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    Reviewed Oct. 24, 2008

    Farberware is a great electric coffee percolator.
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    Reviewed Oct. 23, 2008

    I am now on my 4th Farberware coffee percolator. The fist one lasted nearly 30 years. The last 3 work for a year of so and then only perk for a short time and do not get the coffee hot. The same thing has happened to all 3. Efforts to contact Farberware/Salton by email have not produced any response. The problem on all units seem to be the thermostat that regulates the water/coffee temperature shut off which should be a simple problem to fix or replace.
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    Reviewed Oct. 13, 2008

    I recently used a Farberware Meat Thermometer inserted in the thickest part of an oven stuffer roaster chicken. The chicken was baked as usual with an oven setting of 350F for about 2 hours. When I opened the oven door to inspect the chicken, I noticed that the glass window of the Farberware Meat Thermometer had shattered into hundreds of shards of glass. The sharp glass shards shattered into the chicken, vegetables and bottom of the oven. This episode ruined our chicken dinner, which I had to discard! As a result I had to purchase prepared food at a nearby caterer to feed my guests. I had used the same Farberware Meat Thermometer many times before without incident. Apparently, this particular Farberware Meat Thermometer is defective. I would like to know what consideration Farberware can offer to compensate me for my out of pocket costs and additional trouble to clean up the broken Farberware Meat Thermometer glass shards on the oven floor?

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    Reviewed Oct. 12, 2008

    I am on my third Farberware coffee pot. Each one stops perking after approximately 1-1/2 minutes. They were used daily for approximately 6 months. I kept adding more and more coffee thinking the coffee was a weak blend but that is not the case at all.

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    Reviewed Sept. 28, 2008

    I have 8, 10, 12" skillets. My 10 skillet is bowed in the middle. Anything you put in slides to the edges so you never get an even heat because nothing stays in the middle. Put up with this for quite awhile & finally instead of talking about complaining; I finally did.

    Someone from Farberware called me and stated I must have used high heat and it's not under warranty and I should have taken it back to where I bought it. She just blew me off. Farberware skillets are not cheap. I hang my skillets and never use metal utensils or sprays. Am I nuts or don't companies back their products anymore. That is sad because I intend to NOT purchase Farberware anymore.

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    Reviewed Sept. 27, 2008

    I purchased my farberware mixer a few years ago and paid about $100.00 for it. I went to turn it on to mix a cake and sparkes flew out the side of it. Needles to say it does not work. I started searching on line as to who to contact and nothing. I came across this web sight and thought I should also complain about not being able to get in touch with Farberware. It's a good thing my kitchen didn't go up in flames.

    Well I now have to puchase a new mixer and this type does not come cheap. The free standing kind that has two size mixing bowls as well as two sets of beaters. It was suppose to be a heavy duty mixer that you could even make bread dough with. I just used it for cakes.

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    Reviewed Sept. 21, 2008

    My granddaughter gave me a Farberware 4-cup coffee perculator for Christmas. I was really pleased because my mom and dad always had a Farberware pot. I had only used it about 10 times and the knob on the top of the pot came off. I've read complaint after complaint regarding this pot. Needless to say, as with everything I buy today, it was Made In China!

    On the bottom of the pot there is a little sticker that says Q.C. I am assuming this stands for Quality Control....well, baloney! I wrote to the company and they said that China makes that particular product according to their (the companys) specification. I told them they better get a better quality control person.

    My husband was able to rig up a knob for the top with a cork, so for right now it is doing the job, but we don't know for how long.

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    Reviewed Sept. 11, 2008

    Where is my rebate for this product?

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    Reviewed Sept. 5, 2008


    i bought a eight cupfarberware coffee pot and three times had to return it because it would not work seems that the electric plug that go`s into the pot is to loose bring back the old quality

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    Reviewed Aug. 14, 2008

    3 months ago I purchased a Farberware 4 cup percolator from Macy's. This coffee pot was used in the morning only. Well, it just stopped, and I tried everything. Farberware had been a great product, however it has putting out poor production and have no service to reapir the product. Will not purchase any Farberware products again.

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    Reviewed July 16, 2008

    I am a semi-disabled senior citizen. A couple of years ago I treated myself to a Farberware 4 cup percolator. Last week, I attempted to plug it in and, as it touched the outlet, there was a spark, I felt a shock, then fire came out of the cord where it meets the plug. I think this company should replace the cord but I cannot find an address for this company.

    The physical damage was not long lasting; it caused a blister on my finger. However, I certainly cannot afford to throw out money and this coffee pot cost me about $45.00.

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    Reviewed July 3, 2008

    I bought a farberware coffee pot 2 years ago...it worked for about 3 months, then quit. I tried to get hold of Farberware, but to no avail. Phoned, e-mailed, wrote....nothing! The solution I came up with was....GO TO E-BAY AND BUY AN OLD FARBERWARE COFFEE POT MADE IN THE U.S.A I now have 2 of them, purchased extremely cheaply on e-bay, and they both make excellent coffee and work perfectly. One of them is dated 1960, the other is even older.

    I didn't know if I should post this here, re: made in U.S., but I wanted to share with others my experience with Farberware.

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    Reviewed June 27, 2008

    I have a Farberware 310b electric skillet. Three of the legs have broken off. I can not find replacements anywhere. The skillet still works great--seems a shame to throw out a perfectly good skillet just because I can't find legs for it.

    If I don't find any replacement legs, I will end up buying a whole new one. Very wasteful.

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    Reviewed June 25, 2008

    I received a 12 cup Farberware coffeepot for Xmas that has never brewed decent coffee. I mailed the product back to Farberware as per the website instructions but have never heard from them. Calling the 800 # I received nothing gobblegook. I have my USPS receipt which was sent to Farberware on 6-16-08. I vow never to purchase another Farberware product again until I get satisfaction from the company.

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    Reviewed June 25, 2008

    I own two Farberware coffee pots and I was burned twice when the cords on both units exploded (Shorted out). The incidents also blew my circuit breakers as they should but not not brfore burning me on my hands and face. Thought it was a fluke with the first pot until it happened again. I cannot find contact information for them.

    Burns on hands and face. I suffered and treated it myself. I still have one defective cord on hand to prove it.

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    Reviewed June 22, 2008

    I bought a farberware coffee Pot at Filenes when they were in business I didn't have it for two months and the handle broke off, at that time they told me that coffee pots were not returnable, so my husband tried to fix it and it didn't work, after all these years that I finally had the money to buy another one and now I am without any.

    Broken handle

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    Reviewed June 10, 2008

    Two seperate mishaps with Farberware cookware: 1. a large frying pan - the handle snapped in half while washing in the sink. Not disconnected from the pan but actually broke in two. Fortunately, this happened after cooking as hot food would have otherwise been splattered about.
    2. A large casserole dish - on the second usage, at 375F for 40 minutes the dish cracked the entire length and width. The crack runs all the way through but again, nobody was injured.

    I expect no recourse from Farberware as they only said they would replace it if I sent it back. I don't want it. I will never purchase Farberware again. We have an old set of Farberware pots and pans (32 years) which are of the highest quality and perfect in every way. The latest items were all made in China. My conclusion? Now Farberware sells shoddy merchandise made in a third world country with inept workers and not much quality control.

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    Reviewed May 29, 2008

    On 12/11/07 my husband purchased a 10 piece Farberware Set with Triple Bonus and a $20 mail in rebate This was a gift for me. It was several days later that I went to fill out the rebate form and discovered the store (Penny's) had given my husband the wrong rebate. I then returned to the store for the correct rebate, filled it out and mailed in with all the requirements (original receipt, original UPC dode and the coupon)

    On 2/4/08 I received a postcard from Farberware stating they couldn't honor the rebate because it was not received within 14 days of the purchase date. I resubmitted the rebate with explanation that Penny's had given us the wrong rebate form. I have heard nothing from Farberware. I am disgusted with companies that offer rebates but don't honor them. Out $20. This product was purchased because of the $20 rebate. Another product would have been purchased. Farberware has left a bad impression with me.

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    Reviewed May 19, 2008

    I called reference a warranty fix on my Farberware percolator and Farberware-electric's never returned my message. I then found that fox-international did their repairs, but after talking to a rep and sending the money and part I was supposed to they refused to sen my percolator. Instead Bonnie wrote e-mails to me asking what I wanted, but her return address is bogus. No emails get through.

    I am out $75 on a percolator and the $7.50 I sent for shipping of the percolator they refuse to send. I have copies of our e-mails and the message I get when I write back: Remote host said: 550 User Does Not Exist and at Bonnies email address my address is blocked: Remote host said: 571 mail relay is not allowed

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    Reviewed May 18, 2008

    bought a set to black handled knives from walmart in a butcherblock holder, the steak knives broke the fist time I use them. the problem is the spine of the knife is not set into the handle of the knife and it bends and breaks off in your hand, I have been cut by the handle and the blade when cutting into my steak.

    physical damage to knifes and personal hard to my hand when using the product

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    Reviewed May 18, 2008

    About 3 years ago I bought a Farberware hand mixer, Model No.FSHM100, Made in China. From the very start it emitted a high pitched, ear splitting screeching sound when in use. I put up with the noise but didn't use it that often, often hand mixing so I wouldn't have to listen to the noise. Today I saw a Farberware, A Hanson Company, hand mixer, Model No. D2780 also Made in China at an estate sale and decided for $2 I would take a chance on it. It works great and is very quiet. The old one is now history and I will think twice about buying Farberware again and will definitely check on the return policy before I make a purchase.

    Screeching sound did actually hurt my ears when in use.

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    Reviewed March 21, 2008

    I bought a 9-piece set of pots and pans by the name of Millennium for $282.16 on 12/27/93. These pans had a 20-year never stick surface guarantee against flaking off; just send them to the address in NY, and they will be replaced upon inspection. So I sent 4 of the 9 piece set in, via UPS Brown--and to find out UPS brought it back to me with the package marked Address sent to is OUT OF BUSINESS. Now where do I go to get this warranty? I'm not impressed; and if there is a class action suit, please count me in. This will be the last time I purchase pots and pans for the price I paid for these only to find out the company's crooked. Be leary if it sounds too good! I truly believe it is getting to be a world of more crooks than saints!

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    Reviewed March 8, 2008

    i purchased a 10 x 15 inch roasting pan last october. I seldom use it and it is now peeling at 2 corners. Can you please help me out?

    The new pan is useless now.

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    Reviewed March 8, 2008

    While using toaster oven approx. one year ago, it spontaneously started on fire. Fortunately, we were nearby and extinguished it. At Farberware's instruction we returned the item and they replaced it with similar item. Yesterday, March 7th, the same thing happened. Again, we were fortunate enough to extinguish the flames before serious damage was done.

    Smoke damage to kitchen cabinets in both cases.

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    Reviewed Feb. 4, 2008

    I was told that I couldn't receive my $20 rebate because my receipt was dated after the qualifying period. My receipt is dated on the exact day that this promotion was offered. I have been denied twice.

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    Reviewed Jan. 31, 2008


    my church bought at least four 55-cup farberware perculators. they were used for about a year once a week and were then ready for a sixty dollar repair - which is about the cost of a competitor's discounted pot. we now have a row of farberwares decorating the closet at the church.

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    Reviewed Jan. 24, 2008

    I purchased a set of cooking pots and pans at jc penny with a $30.00 rebate along with a 3pc set of frying pans with a $5.00 rebate, each of the rebates were sent along with a separate sales receipt and upc codes in 2 separate envelopes. I have not received any rebate yet. The purchases were made in Nov. 2007.

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    Reviewed Jan. 22, 2008

    I bought the Farberware Affiniti Cookware Set and Open Stock for Christmas last year. As I was cooking, I noticed more and more black specs coming from the bottom of the pan. I looked carefully and it's actually parts of the bottom of each pot chipping! I looked at the other pans from the same set, and same thing! This is VERY unsafe, and disgusting. I could have gotten sick! When I e-mailed the company, they basically told me in an e-mail it was my problem!

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    Reviewed Jan. 12, 2008

    I have a large skillet that I have used about 8 months that now has a round bottom. I had a griddle that developed a round bottom after 3-4 years of use and I guess that should have been my first clue.

    I was very happy with a sauce pot that I purchased 12-15 years ago. I have been extremely careful with my latest skillet; hand washing only, never adding cold liquids until completely cooled, etc.

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    Reviewed Jan. 7, 2008

    My husband just bought me a Farberware multi-slicer, and I just tried it. It would not even slice a cucumber, and when I checked the box for instructions to be sure I was doing it properly...and I was...it went flying. I nearly broke two of my fingers hitting something in the process. I can do nothing with it and am going to return it. My two fingers still feel numb from the thing flying, and the only things the grater/slicer nearly sliced, were my fingers.

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    Reviewed Jan. 7, 2008

    I was give a 42 piece service for 8 of Edgebrook Stainless Steel flatware made by Farberware as a gift. The set is beautiful with scrolling and inset marbles on the ends. It was used a couple of times and the marbles fell out of two forks. I would like to return it but I don't know where it was purchased. The person who gave me the set has expired.

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    Reviewed Dec. 12, 2007

    I purchased a Farberware Deluxe Multi-Slicer for my wife, she wanted a mandolin slicer. She tried the slicer for making her scalloped potatoes and ham, and said the slicer was useless or worse. She said the slicer sliced the potatoes paper thin, and it took her longer to slice half a potato with it than it took her to slice three potatoes using a knife. I have always felt that Farberware was a good brand in the kitchenware field, but this slicer has disabused me of that idea. There is a procedure for sending defective merchandise back for adjustment, but it does not, apparently, apply to just a lousy piece of garbage, and the slicer is not worth the postage required to send it from Arizona to New Jersey.

    The loss of whatever we paid for this piece of garbage.

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    Reviewed Oct. 4, 2007


    This product does not work. Instead of grinding garlic it functions like a magic trick wherein all the garlic disappears and never reappears, crushed, into the clear container.

    This is a small non electrical gaget priced under 10$ but it is a complete waste of money, and I thought someone else might like to know... It would be more appropriate for babies with playdo than as a serious kitchen utensil. I was disappointed. I brought because of the name Farberware, which used to have good associations. Now I not only lost e.g. 10$, but any faith in that company.

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    Reviewed Sept. 22, 2007


    bought a set of knives and anytime they sit in water they rust.i thought your name was quality? i'll never buy any farberware product again.

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    Reviewed Aug. 29, 2007


    Less than a month ago I bought a Farberware stovetop espresso maker. Within the first few uses the handle became loose. Because of the poor/cheap design there is no way to tighten it (it is just a piece of plastic wedged into a hole).

    Unfortunately, because I was moving across the country, I have no proof of purchase and according to other people's complaints it would not be worth the effort of trying to get my money back. I will never buy a Farberware product again.

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    Reviewed Jan. 30, 2007

    We received a post card back informing us that the submission was not postmarked within the 15 day of the purchase date. Now let me explain why this date was not honored. We had no mail service or pickup of mail for 10 days due to the horrendous roads, conditions, and transportation issues mail even leaving DIA Now all of the required information wasw submitted and ther is no way to provide duplicate information.

    We were not provided the mail in rebate due to uncontrollable, unforeseen circumstance due to the Act of God regarding the weather for Colorado during those weeks. We just want our rebate!

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    Reviewed Dec. 23, 2006

    I have what i thought was a very nice set of farberware pans. I don't think their so nice anymore because the black non stick coating has peeled off. I see I am not the only person with the same experience. Will never buy or recommend Farberware again.

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    Reviewed Nov. 12, 2006

    throttle - accelerator cable stuck on ford escape causing accident. there has been a recall on this. I had the vehicle in the shop to repair this before the accident and recall and they said they could not duplicate the problem.

    accident caused driver head injury, etc.

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    Reviewed Sept. 2, 2006

    I purchased a toaster oven at Linens N Things in early May. I completed the necessary paperwork, but didn't enclose the proof of purchase. When told it was necessary I sent that to the address given to me. Everything then was accurately and completely done in order to receive the $20 Visa Debit Card offered as the rebate. I still have not received it and have been told it is being processed. .

    It is taking time to follow up on this and I don't like the feeling of being cheated.

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    Reviewed Dec. 19, 2004

    My father-in-law bought a 12" Farberware fry pan with lid several months ago. Recently, he was washing it by hand and the handle came completely off! It is a very heavy pan and, luckily, it was in a sink and not carrying hot oil! We were extremely surprised as we thought Farberware was such a reputable name. I started searching the web and could not find how to contact THE Farberware Company. I actually sent an e-mail to an address that seemed to be the one to send to with inquiries and received a response from a company that deals with replacing china, etc. but told me they are not Farberware.

    I also called a phone number I found and, each time I dialed it, it sounded as if it connected then cut me off. So tonight as my husband and I were trying to figure out how to contact Farberware we came across the site with all these complaints about Farberware and the difficulties people are having with contacting them. We are not alone! Not sure how to proceed, but would like to be counted in as a very dissatisfied customer (on behalf of my father-in-law)!

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    Reviewed July 25, 2004

    Have a 12" Farberware frying pan with a lifetime guarantee. I still have receipt and guarantee. Food sticks to the coated bottom. Reading your other complaints, I guess I'm not alone. The frying pan cost over $90, so I thought it would be great--and it was, for five years or so.

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    Reviewed March 3, 2004

    My daughter and I went shopping at Sears for a sweeper and cookware because she was planning to move out of town and get her own apartment. During that shopping trip, I purchased Farberware utensils and happily discovered at the checkout counter that I was entitled to a $30 rebate.

    The sales clerk pointed out that the conditions specified on the rebate form had to be followed. Consequently, I cut the UPC label from the cookware box and filled in the necessary forms. Then I made color copies of the forms that were to be enclosed in the same envelope and put it in the mail at the local US Post Office. The conditions stated that it would take eight to eleven weeks to process.

    Many more than eleven weeks have now passed and I have yet to receive a rebate. Moreover, the people at the rebate center failed to contact me acknowledging my complaint.

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    Reviewed Feb. 2, 2004

    Farberware advertises as the oldest manufacturer of pots and pans. But go on their website and try to find out where you can purchase parts for their products -- it is a nightmare. I would like to buy about a dozen handles for their pots but they are nowhere to be found. Yes, there is a website that allegedly has them but are out of order. Since Farberware doesn't even have a user-friendly email system, you can't ask them where to get their handles. I will never buy a Farberware product again since their service is practically nonexistent.

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    Reviewed Nov. 24, 2003

    We received a set of Farberware pans with a lifetime warranty for a wedding gift in 1987. A 6-qt. stockpot began to pit and so I finally reached Farberware to check the warranty. They told me they would replace the pan and to send it to Farberware Home Products in Berwick, PA. I sent it on Sept. 20, 2002. It was received on September 26th, 2002. I have yet to receive my pan, and I can't find a way to reach them!

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    Reviewed Nov. 19, 2003

    We were boiling water in the pot, and the aluminum melted off the bottom of the pot. The melted aluminum dripped down into the stove, and when I picked up the pan the aluminum driped on to the vinyl flooring in the kitchen causing deep burns.

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    Reviewed Nov. 6, 2003

    In October 2002, one of my Farberware knife handles broke. I went to my file on all products that I buy to see what the warranty said. I found the Farberware "Lifetime warranty". I mailed the single steak knife to the address on the original packaging. A few weeks the package came back as undeliverable! So I had to search the internet, and found this web site, with the 'new' address for Farberware returns. I sent the knife again, and this time after a few weeks I did receive a replacement knife. So I got what they said. The set of steak knives that I bought were not one of the expensive sets, so I am very thankful for that!

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    Reviewed March 7, 2003

    I scrimped and saved and finally in 1998 was able to purchase an entire set (3 skillets and 5 pots) of the Farberware Millennium Stainless Steel Nonstick pots and pans. After only about two year's use, the nonstick surface on one pot began to flake off. Since I had a lifetime warranty, I wasn't overly concerned, trusting that a company such as Farberware would honor their warranty. I contacted Farberware and they said to send it in. I prepaid the postage and sent it in. They mailed it back to me saying they were unable to honor the warranty because it had been "misused". However, they would offer me a whopping 50% discount if I wanted to buy another one!
    Well, now all my pots and pans are flaking. I just emailed them this week and got the same reply. They will not honor the warranty because they "feel the problem is not a manufacturing defect but due to other reasons. It may have been high heat, or the use of metal utensils or cooking sprays which would void the warranty".
    I spent a lot of money on these pots and pans. I am not rich. I am an amateur gourmet cook however, and wanted the best cookware. This cookware was wonderful when I first got it. In fact, I even hung them up on hooks in order not to scratch them! I never used high heat or incorrect utensils or cleaning supplies on these pans. But now they are all flaking, I can't afford to buy more, and it's a health hazard to use these.

    I was making a vanilla custard in one pot the other day and I could see the little black flakes in it! I had to throw the custard away. This is absolutely inexcusable and deplorable on Farberware's part. Farberware is a name consumers trust. It has been around for years. What are we as consumers to do?

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    Reviewed May 9, 2001

    Jay sent us a copy of a letter to the Attorney General of Pennsylvania. It echoes other complaints we've received. Excerpts appear below:

    Dear PA Attorney General Mike Fisher,

    Farberware is one of the nation's oldest and largest manufactures of pots and pans. If you need factory service on Farberware cookware manufactured before a certain date, there is only one place in the USA to go: the Farberware authorized factory service center in Berwick, PA, also known as All American Lighting, aka Berwick Lighting, 335 S Poplar St., Berwick PA 18603, and its principal, Mr. Frank Bedosky (570-759-1078). I have been defrauded by Farberware Home Products, but more importantly, there appears to be a pattern of ... consumer abuse ... occurring at this company, and I am just one of hundreds affected by it.

    In my particular case: My wife and I own Farberware's top of the line Millenium cookware, which carries a lifetime guarantee. The cookware has failed (and from many accounts, this happens routinely), the nonstick coating has flaked off, gotten into our food, into our stomachs, making the pots unsafe to use. To repair the pots, whether you live in Alaska, Florida, California or Maine, you must send your pots prepaid to Berwick PA.

    In my case, I sent on 1/23/01 a box of 4 pots for repair. The package was received on 1/25/01 at 2:56 p.m. and signed for by F. Knorr. Before I sent the pots, I was told repairs would 8 weeks, itself outrageously long. It has now been 15 weeks and I do not have my pots back. Each time I call to inquire about my pots, the story is a different one, but always with a common theme: your pots are not ready.

    Why is this significant?

    1. About 40,000 consumers a year must deal with this repair facility, according to Bedosky. (I do not know if all of these people have failed Farberware cookware, but if so, it suggests a proactive product recall might have been in order). While Farberware Home Products has your pans, you can't cook. Since January, my wife and I have been unable to fry an egg, make an omelet, make my daughter a grilled-cheese sandwich, heat soup, or boil water for pasta or oatmeal. We have missed Valentine's Day, Passover, and Easter and lost the opportunity to cook dinner on 105 consecutive nights.

    2. Once a consumer (sends a product to Bedosky), he/she has no place else to turn. There is no Farberware parent company to appeal to. There is no Farberware President, or Vice President of Customer Service, or Consumer Relations Department. There is just an enormous ... void, left by the creation of series of shell corporations, such as Lifetime Hoan, of Westbury, NY, and Syratech Corporation, of East Boston, MA, each of which apparently has acquired the right to profit from the Farberware name, but not the obligation to honor the Farberware warranty, nor assume any responsibility for the thousands who are apparently eating poisonous, nonstick coating for dinner.

    So, the consumer's fate rests with Mr. Frank A. Bedosky. When repairs are required, he doesn't make them. When refunds are due to consumers, he refuses to send them, and then, once he does, the checks bounce. (See attached).

    In my last phone conversation with Bedosky, at 10:21 am on 4/24/01, Bedosky told me that I would absolutely positively have my pots and pans back in my hands by Tuesday, May 1. I told him at that time, on that phone call, that if I did not receive the pots back by May 1, I would take it as evidence of criminal fraud, and I would contact the Pennsylvania Attorney General. Naturally, the pans did not arrive on the 1st, 2nd, 3rd, 4th, and they did not arrive today the 7th. I gave Bedosky a full week of grace before writing this letter. Yes, I want my pots back - but that is now the least of it.

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    Reviewed April 16, 2001

    An 8 qt. Farberware pan purchased Feb 1994 split through the metal from the rim down about 2". I contacted Farberware re their warranty and was advised to return it to Berwick Lighting. This was sent back UPS and signed for by C. Bartlett at Berwick on November 22, 2000.

    On March 21, 2000 I contacted Berwick as to status and was advised that a check would be issued for $59.60 in the next few weeks. On March 21, 2000 I contacted Berwick and talked with "Frank" who advised they are behind and he will send it "today"! On April 3, 2001 I contacted Berwick and Frank advised that the check had not gone out, but I would see a check sometime before Easter. Easter was April 15, 2001, no check.

    Today while checking Berwick on the internet your Consumer Affairs.com article re Kelly of Seaford NY and her problem with Farber came up. I thought I was reading about myself at first. I have written today to Farberware Products in Westbury NY as you advised her to do, asking that Farberware either send me the $59.60 plus shipping of $7.14, or please send me a new pan. I really do wish that the check come from Farberware, as Kelly's check came from Berwick and bounced costing her $15.00 bank charge, and the last part of her report stated she had still not received a replacement check from "Frank" at Berwick

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    Reviewed Nov. 26, 2000

    In January 2000, I had a Farberware pot that was approximately seven years old. One day I discovered the side of the pot was cracked in half. The entire pot set has a lifetime guarantee/warranty.

    I contacted Farberware, was advised to mail in pot. About one month later I received a letter from this Berwick lighting company in Pennsylvania, saying that they purchased Farberwares warranty department and were going to evaluate my pot. About one month after that I hadn't heard from them so I called and was told by Connie that I was going to receive a check for $59.60 for the value of the pot.

    One month later I had not received the check, contacted Connie again was told it was on her desk and she was going to mail it today. Well, I called Connie once per week all summer long, it was almost comical ... it was always on her desk about to be mailed.

    Finally in October I received the check, and it bounced. So, now my bank charges me $15.00 for the bounced check. I call Connie again, she tells me she miscalculated and would send me a new check for $74.60. A week later I called to say I still was waiting, I was told Connie doesn't do refunds anymore. I could speak to Frank the owner. He tells me the check was mailed on 11/11 and I should receive it any day, today it is November 26 and I still haven't received check.

    Farberware ... gee, that's a name you don't hear much anymore. We know they're still in business though because they just recalled some fondue pots. Kelly should write to Farberware and demand satisfaction. They're not far from Seaford. Address below.

    Farberware Products
    c/o Lifetime Hoan Corp Customer Service
    One Merrick Ave

    Westbury, NY 11590

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    Farberware Company Information

    Company Name:
    Farberware
    Website:
    www.farberwarecookware.com