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EasyWater
Overall Satisfaction Rating
3.64/5
  • 5 stars
    5
  • 4 stars
    5
  • 3 stars
    1
  • 2 stars
    0
  • 1 stars
    3
Based on 14 reviews that contain star ratings
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    EasyWater

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    14 EasyWater Consumer Reviews and Complaints

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    Page 1 Reviews 1 - 14
    Rated with 5 stars
    Verified Reviewer
    Original review: Oct. 2, 2018

    Wife saw advertisement, I checked it out, made my decision to go with EasyWater. Great response, explained it all to me. I even had my water tested after installation, perfect. No more rusty smell and orange rings in the bathroom. Best water I ever tasted!

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Sept. 29, 2018

    I gave 5 stars because 10 wasn't an option. I recently was in the market for a new water softener. I had purchased a different product from this company in the past and received an email about a product and discount they were offering. I called on a Saturday expecting to get a recording and instead I got an amazing expert who answered all our questions with patience and knowledge. Loral knew his stuff. Granted this was not a huge purchased, slightly under 3000 dollars but to us it was major. We wanted to do it once, do it correctly and do it a good price. Thank God... literally... we started with this company instead of wasting lots of money doing it wrong and then ending up with this product and company later.

    I have been in customer service and this company excels in it. Loral guided us thru the entire product purchase, was accurate regarding delivery date and clearly made sure we understood the installation process. Loral stressed that if we have any questions regarding our product to feel free to call back. What a joy to hang up thinking, WOW!!! instead of being more confused and frustrated than before the call. We only spoke to Loral because he answered all of our questions, but my guess is this how the entire company operates. Yes, I would HIGHLY RECOMMEND this company.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 26, 2018

    My wife and I live in high calcium Arizona. We were so satisfied with the performance of our EasyWater Conditioner that we bought another one. Our first unit lasted 9 years and would have probably lasted longer, but was damaged by a lightning strike close to our house. We have a swamp cooler too and it helps a lot with keeping the calcium build up to a real minimum. Our customer/sales representative was very professional and polite. He answered all of our questions and concerns and was very knowledgeable about the EasyWater product. Very happy customer.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Sept. 17, 2018

    My wife and I purchased a lake house with well. When we purchased we noticed the heavy rust stains in all the fixtures and were doing a complete reno so we knew it had to be fixed. My wife came across EasyWater in a Google search and we researched, read the reviews and ordered/installed the filter. The results have been amazing... the iron is completely gone. I sent in a water sample to Tony and the iron is gone from the treated water. I can't imagine water with more iron than ours had so to say the least I am totally elated.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 27, 2018

    I’ve had EasyWater for 5 years. No change in water. I have a lot of iron in my water. I was told I have to replace my tank 'cause the one that was sold to me is not for all the iron in my water. I was told when I bought the system I would be completely satisfied which I am not. I’m afraid to spend any more money with this company and get the same results.

    10 people found this review helpful
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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Jan. 19, 2018

    On 7th of December 2017 ordered 2 times salt blocks and never delivered. A week before Christmas their number was saying they are closed and call after New Year. Now they stated it is delivered in my address and they have a signature of a person I do not recognise. Talking to the manager seems dodgy individuals running the business from home or somewhere where they overhear each other as I was told. Very rude and states individuals stating they cannot do anything about it. The so called manager told to get back to me and never did.

    Stay away from them as they seem a bit cheaper. After running my softener for more than a month I had to pay more and got my salt blocks from other source on ebay. I asked them to send me an e-mail that they delivered (I have CCTV. There were 11 motions approaching my property but none of them were delivering salt blocks). I have to claim from PayPal but they ask to resolve first with the sellers. Do not buy from EasyWater.

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    6 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 24, 2017

    I had EasyWater to purify my water system better, and it really makes me want to keep drinking water once more instead of using tap water. I recommended this to others and they agree how nice it is to have a nice drink of cleaner water. The water is nice and clear to put ice in for extra coolness. The refreshing taste of that water is so refreshing especially when I have long trips or go out for a good workout with family or friends. However, usual time doesn't have to be too long but it needs to ensure that once it's clean it's safe. But there's not really too much time to use it for good uses especially when others want a nice drink from my faucet.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: Oct. 19, 2017

    The water always comes out clear and taste good. Better than using tap water service and it never clumps when coming out. The system is easy to work, haven't had any major issues. One issue I do have is the nozzle sticks a little, but is workable. I compare it to Brita filter system. One of my top ten but like Brita a little better. Also a bit heavy for the sink and I feel like it may fall off. Suggest making the product lighter compared to other brands. Overall has good quality. Still holding strong to my sink spout without pulling down or leaking and making it easier for people to install. I would consider telling other to use this service as well. This works well for my family for everyday use and I wouldn't use any other product service.

    2 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 17, 2017

    I had a guy come in and install EasyWater so that I would have it done right the first time instead of attempting it over and over again and have to pay somebody after I tried it and have to pay even more. It's too pricey for the upgrades and replacement all the time and sometimes I have to go without because I cannot get it at the time when I need it most. But EasyWater has been a reliable brand that have been good at filtering the hardness out and making my water tastier for my family and a lot better for me overall.

    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 16, 2017

    EasyWater is a great quality product and they have the best features for a water filtration system. The installation was installed by a professional and it was set up pretty quickly. The system gives a blink whenever I turn it on and I got to use it right away when it was installed and I had a great day using it. My water has never tasted so good and this is how water should taste like. I love using EasyWater every day for everything that needs water. I would buy this system again.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 15, 2017

    It took about 2 hours to have EasyWater installed. It is easy to use and the water is as clean as ever. There is no harmful minerals in the water anymore making it more cost effective since I no longer have to buy filtered water. It’s safe to bathe in and drink making life easier. But the water has slightly less flavor than before it was installed and besides that nothing is really causing a problem.

    4 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: Oct. 14, 2017

    I really like all this EasyWater water purification system, the truth has an incredible technology to achieve a high degree of purification, besides that the water comes out very clear and clean. The purchase process is quite simple but they should really improve the design of the equipment, since they are not very comfortable for the installation. Despite this I would not change anything else since it seems an incredible product and should not change.

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Aug. 21, 2017

    We absolutely love our water!!! We purchased a whole house revitalife with a lead shield, a toxin shield, and a reverse osmosis filter in our kitchen. I missed our remineralized RO water terribly in France. (So much so that we brought bottles of it with us to Chicago). Chad, Brandon, and Bryce helped us so much with everything: discussing all of our concerns, questions, and also went way above what we expected in helping us with the installation. The quality of the water is amazing and I have no interest in ever purchasing a different brand. This has been the most important investment we have made with our home and my only regret is not buying one sooner.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 20, 2017

    I looked into buying a water softener since the water in my area is very hard. I spoke with a woman by the name of Michelle. At first, she seemed like she knew her product and stated that I could get the softener and reverse osmosis for $3088. She told me that if I wanted credit, that it would be a "soft pull" and wouldn't affect my credit score. I was approved up to $10,000 and then she said, "Since you applied for credit, it'll be 3508.10 instead."

    I was very displeased and told her that I did not want the service nor did I want my credit tampered with. She tried to smoothed things over how great my credit was and how she worked in the mortgaging field... WHO CARES!!! She even told me if I called Fortiva servicing (credit company) I'd be wasting my time. WHAT A LIAR! They reversed the app and stated that Michelle lied because it's a HARD INQUIRY!!! Will never look into this company ever again. Very unprofessional and just cares about the money. Shame on you!

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    14 people found this review helpful
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    EasyWater expert review by Greg Chick

    Easy Water has been treating water for homeowners for more than 25 years. The company has an environmentally-friendly focus, using natural products to treat water, and they are headquartered in Fishers, Indiana.

    • Discounts: Easy Water offers customers a five percent discount on products and services if they sign up for the company's newsletter online.

    • Coconut carbon: Rather than use a coal-based carbon, the company uses coconut shell carbon to filter water, so it is cleaner and longer lasting than a coal filter. It is also healthier for humans who end up consuming the water that is treated.

    • Leaves essential minerals: The company's water treatment process does not remove any essential minerals from the water, so it remains healthy even after it has been cleaned.

    • Sustainability: Easy Water uses 80 percent less water than traditional filtering methods, which means they are a more sustainable company than many water treatment system companies.

    • RevitaLife system: The company offers the Revitalife Reverse Osmosis system, a one-of-a-kind method that ensures drinking water tastes and smells great. The company will give customers a free quote to see how much it would cost to use this system.

    • Best for: Homeowners with hard water and homeowners near a compromised water supply.

    Profile picture of Greg Chick
    Greg Chick Water Treatment Systems Contributing Editor

    Greg Chick has worked as an entrepreneur for over 40 years with a background in plumbing, irrigation, pools and water heating. He is a member of Green Plumbers USA, International Association of Plumbing and Mechanical Officials and American Society of Plumbing Engineers. Greg works to educate residential consumers about quality plumbing products.

    EasyWater Company Information

    Company Name:
    EasyWater
    Year Founded:
    1986
    Address:
    9715 Kincaid Dr Ste 1100
    City:
    Fishers
    State/Province:
    IN
    Postal Code:
    46037-8884
    Country:
    United States
    Phone:
    (888) 766-7258
    Website:
    www.easywater.com
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