EasyWater Reviews

Terrible company that does not stand behind their warranty. After spending over $8,000 to buy the equipment and have it professionally installed, our water was still coming out completely brown. After repeated service calls and attempts to adjust the system, we were finally advised to add some whole house filters. This cost over $1500 for the filters and installation. The companies warranty clearly states a "Performance Guarantee of 10 years = Complete Elimination of all Iron, Iron/Sulfur Reducing Bacteria, Manganese, Hydrogen Sulfide, and Sediment to 3 microns." We clearly still had a severe water issue, and Easy water REFUSED to accept a return of our defective equipment or provide any kind of a refund. This is a very slimy and dishonest company that DOES NOT stand behind their warranty. Not Good!

We have had this for over 3 yrs and there has been no change in the water. It is all hype, don't waste your for something that costs over $2000. I do the regular maint. and still no change. I will not wish this headache on no one.

We manage several apartment complexes - two with especially hard water over 18 grains. Since we have a 2" water lines coming in, we need their commercial line units. We bought one unit in 2013 with lots of calcium at that project where we were changing out water heaters on a pretty regular basis for 25 apartments. One of my maintenance managers cut a water heater apart to look at it - found around 7" of sediment in the bottom that was being softened. This enabled us to flush the garbage out & the unit rebuilt with new stats, elements, anodes giving us a number of years of service. We found that the amount of crud building up inside the toilet tanks was minimized.

From my first exchanges with the representative of the company, to installation and the seamless transition from my water softener and more traditional iron filter, I have nothing but good things to say about this experience. The company even suggested I use my own plumber for installation to save money (my location made it more expensive for company installers to travel here) and they included a packet of Red B Gone to remove any pinkish stains should they appear. They did appear in my shower, but I think it was merely an effect of the changeover because they were slight and have not reappeared. Anyway Red B Gone took care of them easily. Not dealing with bags of salt, not putting salt into the ground, not hearing backwashes, not having expensive bimonthly service calls - while enjoying the same quality of water - make this purchase an unqualified success.

We purchased the Iron Shield and Acid Shield in December 2018. My first contact was with Michele **. She was a Charm to work with. She had all the answers to my questions. Employee of the Month??? I also had to call tech support and he talked me through my problem. Not being a plumber, it only took me 3 hours to install the system. We had a very large problem with iron from our well but after a 2 weeks of service our water was crystal clear and tastes better. I would recommend anyone to give EasyWater a call and I am sure they, "Hopefully with Michele **", will do their best to make you a satisfied customer, like me.

I've had my EasyWater system for over a year now and I'm so glad we chose the No-Salt Conditioner over a water softener. We installed it ourselves and it was super easy. I noticed a difference in my dishwasher and toilet water almost immediately! No more buying and hauling salt like we had to do with our water softener. Can't speak more highly of our experience with EasyWater!

Wife saw advertisement, I checked it out, made my decision to go with EasyWater. Great response, explained it all to me. I even had my water tested after installation, perfect. No more rusty smell and orange rings in the bathroom. Best water I ever tasted!

I gave 5 stars because 10 wasn't an option. I recently was in the market for a new water softener. I had purchased a different product from this company in the past and received an email about a product and discount they were offering. I called on a Saturday expecting to get a recording and instead I got an amazing expert who answered all our questions with patience and knowledge. Loral knew his stuff. Granted this was not a huge purchased, slightly under 3000 dollars but to us it was major. We wanted to do it once, do it correctly and do it a good price. Thank God... literally... we started with this company instead of wasting lots of money doing it wrong and then ending up with this product and company later.

My wife and I live in high calcium Arizona. We were so satisfied with the performance of our EasyWater Conditioner that we bought another one. Our first unit lasted 9 years and would have probably lasted longer, but was damaged by a lightning strike close to our house. We have a swamp cooler too and it helps a lot with keeping the calcium build up to a real minimum. Our customer/sales representative was very professional and polite. He answered all of our questions and concerns and was very knowledgeable about the EasyWater product. Very happy customer.

My wife and I purchased a lake house with well. When we purchased we noticed the heavy rust stains in all the fixtures and were doing a complete reno so we knew it had to be fixed. My wife came across EasyWater in a Google search and we researched, read the reviews and ordered/installed the filter. The results have been amazing... the iron is completely gone. I sent in a water sample to Tony and the iron is gone from the treated water. I can't imagine water with more iron than ours had so to say the least I am totally elated.