EasyWater Reviews

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EasyWater Reviews

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    Customer ServiceInstallation & SetupPrice

    Reviewed March 8, 2024

    Terrible company that does not stand behind their warranty. After spending over $8,000 to buy the equipment and have it professionally installed, our water was still coming out completely brown. After repeated service calls and attempts to adjust the system, we were finally advised to add some whole house filters. This cost over $1500 for the filters and installation. The companies warranty clearly states a "Performance Guarantee of 10 years = Complete Elimination of all Iron, Iron/Sulfur Reducing Bacteria, Manganese, Hydrogen Sulfide, and Sediment to 3 microns." We clearly still had a severe water issue, and Easy water REFUSED to accept a return of our defective equipment or provide any kind of a refund. This is a very slimy and dishonest company that DOES NOT stand behind their warranty. Not Good!

    Reviewed March 10, 2021

    We have had this for over 3 yrs and there has been no change in the water. It is all hype, don't waste your for something that costs over $2000. I do the regular maint. and still no change. I will not wish this headache on no one.

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      Reviewed March 26, 2020

      We manage several apartment complexes - two with especially hard water over 18 grains. Since we have a 2" water lines coming in, we need their commercial line units. We bought one unit in 2013 with lots of calcium at that project where we were changing out water heaters on a pretty regular basis for 25 apartments. One of my maintenance managers cut a water heater apart to look at it - found around 7" of sediment in the bottom that was being softened. This enabled us to flush the garbage out & the unit rebuilt with new stats, elements, anodes giving us a number of years of service. We found that the amount of crud building up inside the toilet tanks was minimized.

      One REAL good suggestion though is to put it on a good quality surge arrester - as we have had lightning zap out some of our electronics - and you want to protect the electronics in this unit. We lost two of them & are ordering to replace the the unit before we have too much calcium deposit inside our water heaters. We also bought one for our home...and we noticed the water WAS definitely softer...so overall, I would definitely recommend.

      Customer ServiceInstallation & SetupStaff

      Reviewed Dec. 28, 2019

      From my first exchanges with the representative of the company, to installation and the seamless transition from my water softener and more traditional iron filter, I have nothing but good things to say about this experience. The company even suggested I use my own plumber for installation to save money (my location made it more expensive for company installers to travel here) and they included a packet of Red B Gone to remove any pinkish stains should they appear. They did appear in my shower, but I think it was merely an effect of the changeover because they were slight and have not reappeared. Anyway Red B Gone took care of them easily. Not dealing with bags of salt, not putting salt into the ground, not hearing backwashes, not having expensive bimonthly service calls - while enjoying the same quality of water - make this purchase an unqualified success.

      Customer ServiceInstallation & SetupStaff

      Reviewed Feb. 13, 2019

      We purchased the Iron Shield and Acid Shield in December 2018. My first contact was with Michele **. She was a Charm to work with. She had all the answers to my questions. Employee of the Month??? I also had to call tech support and he talked me through my problem. Not being a plumber, it only took me 3 hours to install the system. We had a very large problem with iron from our well but after a 2 weeks of service our water was crystal clear and tastes better. I would recommend anyone to give EasyWater a call and I am sure they, "Hopefully with Michele **", will do their best to make you a satisfied customer, like me.

      Installation & Setup

      Reviewed Nov. 1, 2018

      I've had my EasyWater system for over a year now and I'm so glad we chose the No-Salt Conditioner over a water softener. We installed it ourselves and it was super easy. I noticed a difference in my dishwasher and toilet water almost immediately! No more buying and hauling salt like we had to do with our water softener. Can't speak more highly of our experience with EasyWater!

      Customer ServiceInstallation & Setup

      Reviewed Oct. 2, 2018

      Wife saw advertisement, I checked it out, made my decision to go with EasyWater. Great response, explained it all to me. I even had my water tested after installation, perfect. No more rusty smell and orange rings in the bathroom. Best water I ever tasted!

      Customer ServiceInstallation & Setup

      Reviewed Sept. 29, 2018

      I gave 5 stars because 10 wasn't an option. I recently was in the market for a new water softener. I had purchased a different product from this company in the past and received an email about a product and discount they were offering. I called on a Saturday expecting to get a recording and instead I got an amazing expert who answered all our questions with patience and knowledge. Loral knew his stuff. Granted this was not a huge purchased, slightly under 3000 dollars but to us it was major. We wanted to do it once, do it correctly and do it a good price. Thank God... literally... we started with this company instead of wasting lots of money doing it wrong and then ending up with this product and company later.

      I have been in customer service and this company excels in it. Loral guided us thru the entire product purchase, was accurate regarding delivery date and clearly made sure we understood the installation process. Loral stressed that if we have any questions regarding our product to feel free to call back. What a joy to hang up thinking, WOW!!! instead of being more confused and frustrated than before the call. We only spoke to Loral because he answered all of our questions, but my guess is this how the entire company operates. Yes, I would HIGHLY RECOMMEND this company.


      Reviewed Sept. 26, 2018

      My wife and I live in high calcium Arizona. We were so satisfied with the performance of our EasyWater Conditioner that we bought another one. Our first unit lasted 9 years and would have probably lasted longer, but was damaged by a lightning strike close to our house. We have a swamp cooler too and it helps a lot with keeping the calcium build up to a real minimum. Our customer/sales representative was very professional and polite. He answered all of our questions and concerns and was very knowledgeable about the EasyWater product. Very happy customer.

      Reviewed Sept. 17, 2018

      My wife and I purchased a lake house with well. When we purchased we noticed the heavy rust stains in all the fixtures and were doing a complete reno so we knew it had to be fixed. My wife came across EasyWater in a Google search and we researched, read the reviews and ordered/installed the filter. The results have been amazing... the iron is completely gone. I sent in a water sample to Tony and the iron is gone from the treated water. I can't imagine water with more iron than ours had so to say the least I am totally elated.

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      EasyWater author review by Greg Chick

      Easy Water has been treating water for homeowners for more than 25 years. The company has an environmentally-friendly focus, using natural products to treat water, and they are headquartered in Fishers, Indiana.

      • Discounts: Easy Water offers customers a five percent discount on products and services if they sign up for the company's newsletter online.

      • Coconut carbon: Rather than use a coal-based carbon, the company uses coconut shell carbon to filter water, so it is cleaner and longer lasting than a coal filter. It is also healthier for humans who end up consuming the water that is treated.

      • Leaves essential minerals: The company's water treatment process does not remove any essential minerals from the water, so it remains healthy even after it has been cleaned.

      • Sustainability: Easy Water uses 80 percent less water than traditional filtering methods, which means they are a more sustainable company than many water treatment system companies.

      • RevitaLife system: The company offers the Revitalife Reverse Osmosis system, a one-of-a-kind method that ensures drinking water tastes and smells great. The company will give customers a free quote to see how much it would cost to use this system.

      by Greg Chick Water Treatment Systems Advisor

      Greg Chick has worked as an entrepreneur for over 40 years with a background in plumbing, irrigation, pools and water heating. He is a member of Green Plumbers USA, International Association of Plumbing and Mechanical Officials and American Society of Plumbing Engineers. Greg works to educate residential consumers about quality plumbing products.

      EasyWater Company Information

      Company Name:
      Year Founded:
      9715 Kincaid Dr Ste 1100
      Postal Code:
      United States