Danby Refrigerators Reviews

Called on March 21st about freezer not working. Danby had me arrange for repair which came in 2 days. It was decided that I would need a new fridge that was covered under warranty. I have roughly 15 emails pleading with this company to send new fridge. 2 weeks ago they wanted the tenant to cut the cord on the fridge and send pictures otherwise it wouldn’t be covered under warranty. I explained that the tenant would not do that until she received her new fridge as it was only the freezer which was broken. She said they would make an exception. 6 days ago the fridge conked out as well so another 5 or more emails urging them to deliver the fridge.

April 2020 I ordered the above washing machine. It worked for four months. At which point it stopped spinning the water out on at least the last cycle. I was given no option but to email a repair request. In response I was given a list of repair shops, all over an hour away. The one shop on the list that actually repaired washing machines refused to come because of the distance. Next Danby expected me to do their work to find and contact a local shop to do the repair with the promise Danby would pay them. Horse**. I'm still sitting here with a broken washer. I don't have the money to buy a new one and they won't honor their warranty. So, instead I pick and choose what to bring to a laundromat half an hour away each week. Don't buy. It'll break in months and you'll be stuck.

I work for a prison medical facility and we ordered three of the Danby Compact Refrigerator Model# DH016A1W. The control panel on one of the refrigerators did not allow me to change any of the information, (date, time, Celsius to Fahrenheit). I followed the directions exactly, nothing was changing. I called the Danby customer service line and all they did was read the instructions to me, the instructions that I had already followed. She then asked me to unplug it and plug it back in, which I had already done before she said anything, it still did not work. She said she would pass this on to another rep.

My Danby Silhouette Beverage Center is in need of repair. Everything is warm, fans on but no cooling. NO ONE will repair it; I have called the recommended repair techs on the Danby support site and they are either out of state or do not repair Danby Beverage Coolers. So I started to call local appliance repairmen and not one after five calls will repair Danby. I called and Danby Customer Support line and it is CLOSED. So I have been sending emails, I have a case number but its been over two weeks and no solution or repairmen. I will have to purchase a new beverage center and it definitely will NOT A DANBY!

I bought a Danby all fridge in August of 2018, it is now March of 2021, not even 3 years old, and it is starting to act up. Compressor keeps running. Emailed the company, and so sorry your warranty is up. I will stay away from anything Danby, and so should everyone else.

I live in a very small space, so I need a compact mini refrigerator with a top freezer & bottom area to store food obviously that overall doesn’t take up a lot of room? When shopping online (looking) Danby had some nice designs. We’ll see.

Purchased my wine refrigerator from RC Willey in Henderson Nevada approximately 3 years ago. Not being able to get a local service center I decided to repair it myself. I ordered parts from Danby which were defective. After numerous emails to get a replacement for my defective part, I have gotten nowhere. The customer service is terrible and in disarray. Each service representative had no clue about my prior contacts and email. I will never purchase a Danby product and tell my family and friends not to as well.

I bought a Danby mini-fridge in 2017 from COSTCO and it started leaking water inside and outside the fridge in 2019. Dues to the COVID situation I didn't take any action and when I approached Danby company, they refused to do anything as the fridge is out of warranty. The approach of Danby's was extremely unprofessional and not at all customer friendly. They weren't even ready to listen and do anything to address my situation. The attitude was dictatorial and they seem to disown their own product. The reference # was CASE ** and the agent who was attending to me was Ana. How sad and a waste of money as the fridge didn't even last for 2 years. I would never buy a Danby product ever and wouldn't advise anyone to buy their products.

Have nothing but good things to say about Danby products. I've purchased quite a few mini fridges from Danby. They all still run great! Have been packed up well. I've purchased two beverage coolers and a few mini-fridges. All still run great.

We returned first model which only got down to 44 deg F on max setting. Second one was nearly the same. This is a poor, and dangerous, design. A refrigerator should at least achieve a temp of 40 degrees F.

My parents bought this Danby Ignis fridge in the 1960’s I believe. When I grew up and bought their house in the 80’s the fridge was included. It has lived outside on the deck at the lake now for close to ten years and fires up each spring without fail. Truly amazing. I have a picture but couldn’t figure out how to add it. Certainly got our money's worth.

I purchased my mini fridge on August 1st, 2018. Since then I had to replace the gasket and now it won't keep cold. I cranked the thermostat to the max and the temperature gauge I put in there only reads at 42 degrees. The back panel is frozen and when I contacted customer service, they told me that is most likely the compressor!? It is slightly over the warranty period, but shouldn't the compressor last longer than the 20 months I've had it? It would cost me more to get the fridge fixed than what I paid for it! I know Danby prides themselves on their quality products, but I will never buy from them again.

My husband and I brought a Danby fridge. Not even a year old and it quit working. I have called and everyone tells me to wait for an email. They just say that so they don't have to deal with the crappy products they sell. I will never buy from them again and I don't recommend them to anyone so don't buy danby products. They are **.

Purchased this refrigerator Sept-9th-2017 and it last until Sept-30-2019, just barely more than 2-years. Now to be fair the warranty is for 18-months but a good product should last more than 2-years. I was replacing a fridge that was over 23-years old and still running but needed a new door seal and other cosmetics so figured I would replace.

Ongoing problem. A year ago I purchased at Home Depot a Danby’s minifridge 4.4 cubic feet. A backwall inside is always wet. I complained about it. Danby said it is normal (?!). Recently a new problem popped up: fridge temperature is not regulated. A temperature control dial is useless. I attempted to lower temperature from 50 Fahrenheit to 40 and rotated the dial. Usually it is in horizontal position. I made two attempts. First time I rotated the dial clockwise about 30 degrees. Temperature has not changed after 10 hours.

I purchased a small refrigerator with a freezer on top and the freezer would not keep ice cream froze. I talked to several reps at Danby and they had me try several things. After a couple of months of going back and forth they told me it wasn't meant to keep ice cream cold. If their freezers aren't meant to keep ice cream cold they should advertise that and train all their reps. The last rep named Brenda was really rude to me and hung up on me. I will contact the BBB next. Don't buy if you expect to keep your ice cream cold.

Purchased a Danby refrigerator in Canada at Quan’s TV & Appliance September 29, 2018. Refrigerator was leaking water from the fan area causing havoc inside and on the floors. Wiping became a full time job that required attention every hour. Repair service technicians were sent and both could not fix issue. Warranty states that if it is unrepairable a replacement would be sent. Two months in with no replacement/solution Danby Canada (District Manager) and Quan’s (Julio) had more stories than Walt Disney. It is January and I was left with no other solution and contacted Danby USA Head Office. Out $565 -lemon refrigerator unplugged and might have to suck it up and pay for disposal! Be warned. Stay away from small shops selling you on personal ‘mom & Pop’ store and above all Danby!

I don't understand how this company is still in business. I have bought a freezer via Home Depot, with 12 month warranty. Waste of time and money. Emails are acknowledged, but no response as to course of action.

Danby DAR026A1BDD-3 Designer Compact All Refrigerator, 2.6-Cubic Feet, Black. Bought June 2018. Won't keep food below the safe setting of 40° F. Checked temperature with 2 different thermometers. Both show bottom colder than the top shelf but even that would at times be over safe setting. Returned for replacement. SAME PROBLEM WITH THE 2ND ONE!! THESE REFRIGERATORS ARE UNSAFE TO STORE FOOD IN, IN MY OPINION. Maybe drinks.

Bought a Danby Apartment sized Fridge/Freezer combo. Within 6 months, the fridge stopped cooling. Called Danby, arranged for repair, that took about 6 weeks in the summer when I needed the fridge the most. Finally got repaired. Less than a year later, same problem. Called Danby again, this time repair took about two months - in the summer - again. When I called to follow up, I got the runaround, the part had to be ordered, it was coming from China, it was on its way, it had arrived in Canada. I find it hard to believe that they did not have replacement parts for this fridge anywhere in North America! Finally repaired, and here we are less than a year later post-warranty of course, and the same problem. Danby will not do anything about it. Oh, and again the runaround! 'Let me ask the manager'. Three weeks later... 'Oh, the manager is not in!' All that to tell me finally that I am basically out of luck! What a joke of a company! Never buy Danby!

Purchased 3.2 cubic ft. refrigerator (Danby Kegerator DKC5811BSL) 24 months ago. Unit came with a 12-month warranty. Compressor failed. Contacted Danby which forwarded me to their parts distributor Encompass.com... They informed me that the compressor was no longer supported, and a replacement part was unavailable. In other words, the $600 spent on a unit less than 3 years old was a total waste of money. Called back Danby customer service and they told me that the cost of a new compressor would have been too much anyway and buying a replacement refrigerator was my best option. There are at most 3 critical parts in a refrigerator, and Danby can't make or support their units for longer than 12 months. NEVER PURCHASE A PRODUCT FROM THIS COMPANY. Worst product experience ever!!!

This is the worst possible product. NEVER buy it!! I have owned it less than a year. The motor vibrates the house and the door liner is coming apart. Cracked right on a joint where condiment shelf meets the inside of the door. NO help in getting this matter resolved. Their suggestion was to fix it with food grade silicone. Because damage was only covered 30 days after purchase. This was not damage I did. This is a default in their product. Danby is the WORST!! Do not waste your money. Buyer Beware.

I've had this refrigerator less than 3 months when it started to have problems. On the warmest setting the fridge was freezing my food, the door is squeaking like a haunted house, and some of the trim on the shelves is coming off. When I contacted Danby the best they would do is send a repairman, and it took 2 weeks to get an appointment. If it's already having problems I don't even want the item. Never would buy any appliance from this brand or the vendor who sold it to me Appliance Connection because they didn't provide any support.

Have not had any major issues with this brand or product since purchase. Consistent and keeps food fresh and cool. Quick cooling and well insulated. Would purchase again in the future and will continue using this brand should our current fridge need a replacement as well as with other appliances. I would recommend strongly. Classic look and is very clean cut. It is simple but not boring. Style is that which one does not get tired of. Design is timeless and dynamic. Not too big and not too small. It is just right. Does not take up too much space and is not overwhelming in its presence. I can rely on this machine to function up until a replacement is wanted. Never have to worry that it will malfunction. Has lasted for years and still runs just as it did when it first was installed.

Danby offers great performance with their appliances much like the one that I purchased, my refrigerator, not too long ago. They offer high-performance machines and equipment for their customers. Also, they look for what the customer is looking for as well. I'd highly recommend Danby appliances if you are looking for a certain appearance for your refrigerator because the appearances fit well with any other appliances in the kitchen. The size is great for the refrigerator, and it fits nicely alongside other appliances. The overall value of Danby appliances is fantastic because they have high-quality machines that are durable and reliable for customers.

I absolutely love my refrigerator. We have always wanted a small one for our bedroom and this is definitely the perfect one! It works exceptionally well. I was concerned while shopping that the freezer part might make the cold items freeze but that is definitely not the case. The freezer keeps items frozen while the refrigerator keeps items cold but not frozen. I would truly recommend this brand to anyone and everyone! We choose the stainless steel model. It has plenty of spacing and capacity. While it is an one room refrigerator it is definitely large enough to hold those drinks and several other items. This is an one room refrigerator and small yet not too small. To me, it is the perfect size. We purchased our one room Danby fridge at Target. The value was exceptional. We only paid $180 plus tax. While this may seem a little expensive to some for an one room fridge you have to understand that you truly do get what you pay for.

This fridge worked great. It kept everything fresh and cool. The freezer was super cold and kept all the items frozen. I would definitely say that this was one of the better performing fridges. The appearance of the fridge was sleek and very nice. I like how it went along with the kitchen decor and just really looked nice in the my home. There was enough space in the fridge for all my weekly groceries to fit perfectly and have extra space. The value of the fridge was phenomenal. I was able to get a great deal when I purchased it. It was cheaper than I thought it would be. Really great value for your money.

It's a great fridge that runs smoothly and has all the amenities that you could want to a fridge. Water dispenser, built-in ice dispenser just for starters. Keeps all super cold and preserves everything. It is a great stainless steel fridge. Spill proof, easy to clean, inexpensive, cutting-edge design that really catches the eye. I know it really caught mine early on. Tremendous size that you can pack full with any items you may want and still have leftover space. Super cheap, withstands anything so it's durable. Keeps everything extremely organized. Plenty of freezer space to store anything and everything.

It keeps food and drinks cool which is all I really care about. It is also much quieter than my larger main fridge and consistently stays cool with easy adjustments. I would purchase the brand again at the right cost, but wish it was American-made and used higher quality components. It looks exactly like every other small fridge I've used. Cheap plastic material in many places when I wish it was all steel or metal. It's my secondary fridge and only takes up a small amount of space in my kitchen. Wonderful value at less than $150 shipped. It has never failed and always works with little noise. A much better value than even my main fridge which is 4x the size.

It has ample storage space with adjustable racks. It has competitive features, a good price, and a good warranty. It has performed to its potential so far and hasn't had any issues, so far. I would consider buying this brand in the future but would like to see them introduce different models. This refrigerator has a modern design and looks similar to many more popular brands and models. Mine is white with sleek handles and a neat logo. The inside is lit brightly and has spacious door compartments. It isn't as big as I'd like it to be but it has more than ample space for the price I paid. This refrigerator unit wasn't expensive. Actually it was rather inexpensive for the space it has. I opted to buy the cheaper, less spacious model but it is a good value for the price and it is energy-efficient.