Dan Ryan Builders Reviews

I typically don't write reviews, but when it comes to expenses like this, I feel it's important to share my experience so others don't have to go through the same thing. I purchased my townhome in February 2020 and had no significant issues until last fall. I started noticing leaks coming from the fire alarm in my master bedroom and the air vent in my closet. I submitted a repair request to the HOA, only to be told that roofing is not covered under the HOA covenants and is the homeowner's responsibility.

Horrible new home builder. Also aka DBR homes. Constructed too fast with many mistakes and a horrible warranty. Builder does not take pride in its construction leaving debris in all of the sewer drains and staples and nails all over the street which cause flat tires of the current homeowners. Also horrible HOA’s picked for the communities. Stay far away from the builder.

Very poor quality materials and workmanship! Customer service I give a zero!!! Very disappointed. Many calls to customer service with no response or not believing our issues created by repair workers.

DRB Builders in Metro DC area is the worst builder, my brand new home's roof started to leak after 2 years and when I reached out to the warranty guys, they just closed my case and were kinda being rude and saying we have all the legal terms signed by you. It is very unprofessional that they do not perform any inspection and hand over these kinda homes when we spend thousands of dollars. The same issues came up with neighbours as well. Please avoid and report them.

During the building process of our new home, the construction manager & sales representative were very professional and responded to all of our questions and concerns in a timely manner. Once we moved into our home in July. 2022, architectural issues quickly arised from poor constructional work. We have had numerous issues from a baseboard being stapled through a water pipe, causing a huge leak in our dining room leading to damaged walls and flooring, to having an 8 foot long Crack in our foundation that we have been dealing with since winter. Reaching out to DRB regarding these issues has not been an easy task, given the fact that we keep getting a new point of contact we need to reach, getting the runaround, or blatantly being ignored.

I purchased a home in Feb 2024, it was the dead of winter and most things was brown. We were promised once the season changed if there were dormant landscaping they will replace. As soon as the seasons change we noticed huge patches of grace brown. I immediately notified the builder and they initially indicated they would come fix. My neighbor has same issue and they replaced their grace.

Disclaimer: I'm a 20+ year real estate broker, not a DRB buyer and, to date, none of my buyer clients have purchased DRB new construction. That being said, my experience has been that, with each builder, the subcontractors hired in each location have the biggest impact on a purchaser's satisfaction. So, X builder can have a considerable amount of terrible reviews in one city, and a can have a majority of positive reviews in a different city. Also, the on-site project managers factor in big. So I understand and appreciate how some people think/say Builder XYZ sucks because that was their experience! FYI - I checked the 'no' box regarding recommending to family/friends b/c there were no other options and the majority of feedback here was negative. So take this with a grain of salt, please.

I would not recommend buying a home from them. My experience was great… until it wasn’t. The house is 4 years old… the HVAC already died and was told it was due to poor installation practices by 2 separate heating and air companies. The mold in the bathrooms is insane with very underpowered exhaust fans. Lights in the bathroom rusted because they were not proper fixtures for bathrooms. We were told pieces were ordered and would be sent to our house to be replaced, those parts never came. And their answer was “that’s not our problem”. Save your time and money and buy a home from another builder perhaps. I would not recommend a DRB home to another person in my life.

Let me begin this review by stating that if I could give zero stars to the DRB Group on this review I would! I purchased a DRB Group home in May 2022. It is a townhouse in the Monte Vista community on Poinsett Highway. My wife and I squeezed everything we could to purchase the unit. By buying a new unit, we figured we would not have to shell out a great deal of money to fix anything. The other day I turned on our air conditioning for the first time this season and it did not work. I called out the company that installed the unit in 2022. Their name is SOTO HVAC. SOTO HVAC came out this past Tuesday and Wednesday and investigated the situation.

Please do yourself a favor a steer clear. Bought our home 9 yrs ago. The first year we had so many issues with flooding, siding coming off, buckled wood floors, HVAC broken multiple time, had to pull up carpet because they didn't screw the flooring in!!! So many repeat issues that they extended my warranty an additional year. Fast forward to now. As we are fixing up the house I can seriously say idk how these houses stand and who the heck pays off the inspector!!! There are so many cracks because they nail corner beads into sheetrock, not the stud. I've had to add extra screws into sheetrock because the walls move when you push on them. Replaced microwave and the bracket to hold the microwave was not screwed into studs or used any toggles. Literally held up by 1 1/4 sheetrock screws only into the sheetrock. The list goes on. Please don't subject yourself to their horrible building spend the extra money and get a safer built home.