Dan Ryan Builders

In the end, I asked that the front hall (which had a nice room just as you entered the townhome) completely open have a non-load bearing wall added wall for privacy and a door. The rep said this would cost something $870 at the time, which I had no problem with. He said he would let me know before we would contract for the home in the Tiger Ridge Community in Moore. However, several days later we talked and he said the plans had been submitted and no changes would be allowed. Seemed vague, but we decided to move on and seek something else.

Just recently my wife and I have discussed and researched the new community in Boiling Springs which seems to have nice townhomes, and I spoke with David **. I asked David about the homes and planned a trip up there the following Thursday, from which I just returned. David said the deposit to contracts ‘he lowered’ as he felt what was usually asked for was high, and also that he had homes under construction. We were interested in the Summit, with a few extras. He indicated this could be done, and we discussed other details. However, when I arrived as we planned Friday, 2/25, David showed me several townhomes that were under construction but said he had to ‘discuss the base pricing’ where previously he told me he would let me know if that $259,995 for the 1 car garage Summit would change.

I travelled up there, and he answered a number of questions, but said ‘we had to talk about the pricing for the Summit’. He said there is a price increase of $8,000 effective 3/2, but he only offered to sell several homes already under construction. However, as it turned out, some had options and features we did not want, and only 2 homes were in our pricing range. He had told me that ‘since we own our home outright with no mortgage, I might need to get another mortgage and work with a gentleman’ whose card he gave me. Also, he said any options the working home on the lot we looked at were already ‘submitted’ and no changes could be made. I said we had a price we wish to stay with, around $275k.

When he looked at the home on lot 3 in Peachtree Townes it came to $280,990. Several options we didn’t even want, but he stated they could not be changed! So, I looked things over, but when I compared the options with what is included in the Summit, it became apparent I was being changed for numerous options the home showed were already included! The total came to about $12,000 more than we had planned. And he never discussed the options that ‘the home had been submitted with’, but he also said the home required a $10,000 deposit and ‘proof of funds to pay for it!

My home in Florida will sell for over $300k, and we hold the deed. This came as a surprise but I am getting interest on money in my account where this would come from. Then he suggested a ‘mortgage’, which I do not want as we are retired and don’t want another such payment! I have excellent credit and purchased a new car a few years ago, which the Honda dealer actually informed me we were over 800 score, and we gave them no money but drove it home!

David told me that the Summit would increase on Tuesday, 3/1, but the increase in cost to me for the only home near our budget (about $272k) was, in fact, about the same 8k we talked about! We had no issue with the several options we wanted, but no other offer was made of a home based at $259,990. He stated the home would soon be $269,990 and actually was changed on the website already! However, the attached screenshots taken on Saturday pm, 2/26 (note the top date/time stamp) clearly show the home is/was still based at $259,990! He had likely added the ‘included options’ and others we didn’t want to make the pricing difference!

I hate being deceived, which is what David seems to have done! I have been in high end sales of radio time and major appliances for years, and this was a major deception! The home was the same pricing in spite of the fact he DID tell me it had already posted on the web at the higher pricing, which he stated was now $269,990!

The bottom line is we are very disappointed and have wasted much time and expense trying to buy from Dan Ryan. This story will be told to others we know and posted where they may benefit from wasting their time and effort as well! Dan Ryan management needs to tell their people to be more informative and HONEST!

Mark **

There were many meeting with a string of production managers who had come and gone in the 8 months during our construction. On the 5th walk-through, we were threatened to take the home as is or they’d sell it out from under us and take our deposit. We were trapped! This is a horrible company and they should be run out of business! They’re counterpart, Ryan Builders, has much better reviews and they even stink. Don’t buy or build from these people!!!!

Briar Run Ranson

So at a moment's notice, after my realtor had been bugging them, I got a call from the realtor saying they had an end unit "fall through" and if I wanted it, we'd have to come in and sign a contract, that day. With us being told that we basically had no other options if we wanted to move in here, we jumped at the opportunity, gave them a deposit check and signed a contract. There was no fireplace or open oven range because the sales manager stated "we are no longer putting them in and that was considered an upgrade." Since then, ALL all of the end units have both of them. I am disappointed that my first home buying experience went this way, not to mention the leak I've had in my shower that started a week after moving in. They have come out multiple times to "look" at it. It's now August and nothing has been fixed.

I have a magnitude of things needing to be fixed and I have a feeling they are pushing things off so the year warranty passes. I want to talk to someone who can make this right but getting someone who actually cares and wants to help is impossible. DO NOT GO WITH DAN RYAN BUILDERS, they throw their homes up and then don't want to help you in any way afterwards. They are just about the money and could care less about the families moving into them. It's so sad and unfortunate. I would've waited and found the perfect home if I knew what I was getting into.

As the consumer in this interaction, we’re not afforded the luxury of being less than perfect with our delivery of funds. So it’s a shame that DRB refuses to hold themselves accountable to that same “no less than perfect” standard. My hope is that those with the authority to make changes and do better to honor their consumers will have a change of heart and do the right thing.

I have called Dan Ryan Builders and the sales team for Broadview Estates. They claim they are unaware of these lines. They know of the presence of these lines, but claim they don't, or are not allowing the sales team to know. These $370 - $400K properties are dangerous to build upon. Assuming that does not concern a potential buyer, figure this - anyone with these lines under their property, or within 50 feet of them, you can't do anything with your yard. AND, after density becomes higher within the area, Texas Eastern, operated by Enbridge has to come through and update the lines which means destroying yards, roads, landscaping, etc. I give one star because this property should not be developed, and because there is no option for zero stars. This developer should be ashamed for trying to profit by selling ticking time bombs. All things man-made have a finite number of uses.