Dan Ryan Builders Reviews

Absolutely the worst builder in America. Lived in this NEW home for less than 5 years. The siding has been repaired 8 times and now needs replaced. The ridge vents blew off and I had to pay to have them replaced. There are dozens of exposed nails in my shingles. The roof is rated for 60 mph winds but we CONSISTENTLY get higher winds here on top of the mountain. Truly the worst builder I've ever had experience with. To be clear, I've owned 8 houses, built one myself and have lived in 5 different states to include those with MUCH worse weather (i.e. Texas) but in all my experiences, I've never seen a house so poorly build. AND, 9 months after moving in, we had to live in a hotel for them to repair the black mold that covered most of my basement walls. Truly a dishonest and rip off company. Stay away from them!

First time home buyer and first time in a DRB home (Dan Ryan Home). Buying process was fairly smooth. Construction manager was easy to work with and kept us updated. The home itself has had some concerns though. Warranty repairs are good for one year after your move in date. Have had typical problems (Nail pops, cracks, floor bubbles, etc) and submitted warranty claims around the time they told us to. (About a full 4 seasons cycle of weather). After 3 weeks of no response, resubmitted a second claim. After 2 weeks of no response again. Submitted a 3rd one. Finally called someone to talk to. They apologized and said they will send some one out. Said they only ever got 2 of our claims and wouldn't cover the other issues on the 1st claim even though it was submitted with proof of submittal. At this time the 1 year mark had passed and they would not cover any under warranty.

I was trying not to comment on my experience but it is amounting to too much at this point… Another Ryan Builder just no different than the other Ryan Builder. The craftsmanship of the homes they build is undesirable. They promise the stars and the moon and never deliver. Nothing in my new house has gone right. Roof was not completed properly and by chance when I paid for gutter guards they noticed the roof issue. Then Mold set it in my front and back porch. My second floor also had mold. Everything listed by other homeowners is absolutely true. Now I have an issue with my duct system. Sharing the picture. I was turned now to the home warranty company to repair something that is obviously building material issue. There are more issues to list. I already see owners in a brand new neighborhood selling their homes.

Worst builder ever. Poor quality. Poor construction. Less than 6 months into the house everything is falling apart. Wood panels on the floor are separating ceilings has cracks, shower the grout had to be done 4x and still dried out and fell out. I do not think they have anyone doing quality check. The wood pieces under the counter are supposed to come down to the floor but there are major gaps. I do not recommend anyone to ever buy a home built by Dan ryan. Biggest mistake we have made.

Highly recommend this builder. Our builder took pride in building our home day 1 and has never looked back. Always available if needed and we have had 0 issues with our home. Even survived 24” of rain during TS Debbie with no issue. Love the area. Love the house. Love the builder.

I wish I could give zero stars. My experience with DRB was an absolute nightmare from start to finish. Not only did they engage in deceptive practices, but I also witnessed discriminatory behavior that was completely unacceptable. Worse yet, I discovered that this company discriminates against certain customers based on race and other protected categories. I personally saw them give preferential treatment to some clients while ignoring or disrespecting others. It's disgusting to see a company operate with such unethical and illegal practices. If you value honesty, fairness, and quality, do yourself a favor and stay far away from this builder. They will take your money, lie to your face, and treat you poorly based on who you are. Unbelievable.

I typically don't write reviews, but when it comes to expenses like this, I feel it's important to share my experience so others don't have to go through the same thing. I purchased my townhome in February 2020 and had no significant issues until last fall. I started noticing leaks coming from the fire alarm in my master bedroom and the air vent in my closet. I submitted a repair request to the HOA, only to be told that roofing is not covered under the HOA covenants and is the homeowner's responsibility.

Horrible new home builder. Also aka DBR homes. Constructed too fast with many mistakes and a horrible warranty. Builder does not take pride in its construction leaving debris in all of the sewer drains and staples and nails all over the street which cause flat tires of the current homeowners. Also horrible HOA’s picked for the communities. Stay far away from the builder.

Very poor quality materials and workmanship! Customer service I give a zero!!! Very disappointed. Many calls to customer service with no response or not believing our issues created by repair workers.

DRB Builders in Metro DC area is the worst builder, my brand new home's roof started to leak after 2 years and when I reached out to the warranty guys, they just closed my case and were kinda being rude and saying we have all the legal terms signed by you. It is very unprofessional that they do not perform any inspection and hand over these kinda homes when we spend thousands of dollars. The same issues came up with neighbours as well. Please avoid and report them.