DRB Homes Reviews

We are writing this review in our efforts to help others not make the same mistake we did. On September 20, we placed a contract on a DRB Home. However, prior to placing the contract on the home, we were told that the model home build-back process would take approximately 60 days. Thus, we decided that the timeframe would not accommodate our needs; therefore, we decided not to put a contract on the house. However, the sales representative, Sanytra ** contacted our realtor and stated the build-back process could be completed and we could go to settlement on October 22, 2026. We then put a contract on the house and paid a deposit on Sunday, September 20.

It’s been a pleasure working with DRB homes. My husband and I were first time home buyers so this is we completely new to everything. Adrian was over our subdivision he completely helped us and walked us through the whole process on the do's and don'ts. Our air went out within 2 weeks of us closing we called him and he hopped right on it and we had air next day. Thank you so much for always being available.

You will be told whatever you need to hear to sign on the dotted line. After we locked down our house we weren’t updated with anything. I had to call and beg for information. We had a crack in our brand new window that initially I was told wouldn’t be covered under warranty. The baseboards are jagged. Holes were poorly patched. Dirt stains on carpet. They act like they are there to help but will leave you hanging. I’m currently trying to get all of our nail pops and issues fixed before our one year date because after that they will really wash their hands of us and I can’t get ahold of anyone. Calls and voicemails have been left unanswered and my texts have been left on read as well as my emails. We have cracks in our driveways that they refuse to address even though they completely replaced one driveway in the neighborhood. I wouldn’t recommend this company to my worst enemy. For the amount being paid for these homes you expect much more.

⭐ 1 STAR — Extremely Disappointed With DRB Homes. We have lived in our DRB/Dan Ryan townhome in Paddlers Cove for 5 years, and buying this home has been one of our biggest regrets. We’ve experienced problem after problem involving construction, workmanship, plumbing, electrical, HVAC and materials. What makes it worse is that we’ve received very little meaningful help getting these issues resolved. Problems we’ve experienced include:

Extremely disappointed with the post-closing support from DRB Homes in Bowers Farm. We have a systemic construction defect on Sanctuary Drive where the garage door weather trim is warping completely off the brick. Our street has formed a coalition because DRB's corporate office refuses to respond to emails about subcontractor installation errors. Don't let the gated entrance fool you—the customer service disappears after year one.

I chose to give 1 stars since 0 wasn't a option. If you're looking to buy or build a new construction home don't choose DRB. They promise you the moon and stars up front but they deliver you a cow pasture barn. I've had several issues that where never addressed. Only answer they give you is "we build it according to the plans." well it must be 6 to 10 year olds reading the plans and warranty and repair the 1st year is a joke. They tell you when you come to your post inspection, "If you have any issues let us know. We're on site and can always come by and repair it." they leave out the part in your 1st year warranty we come out 1 time and make repairs, if they aren't corrected up to your standards too bad trying to get them to come back. They say they only make repairs 1 time in the 1st year then it's your issue to deal with after that. I'll never purchase from them again. It was definitely a learning experience I'll take to my next new home.

DRB Homes after "move-in" to our new house was a NIGHTMARE! On our very first request to for assistance, we were directed to refer it to their warranty section but their warranty section told us that the builder (DRB project management) MUST take care of it FIRST since we haven't been in the house for sixty (60) days! Several other issues that we've requested took an average of TWO (2) weeks before someone came by to have it checked! And to this writing (we moved in to our house on 06/19/2026) we still have some issues that needs to be resolved and yet we haven't heard anything from their project manager and his supervisor. DRB makes good house designs but they're TERRIBLE in taking care of repairs and touch-ups after moving-in!

We purchased our home from DRB Homes with high expectations, but our experience after closing has been very disappointing. The biggest issue has been the lack of responsiveness after the sale. While the individual who handles service requests has always been professional, courteous, and genuinely helpful, it appears that he receives very little support from management. Unfortunately, many legitimate concerns simply go unresolved.

DRB misleads from the start. When you figure out the issues, they push it out, giving a BS future point for when it will be addressed. Do not believe the promise of update calls every Thursday. This company will put you off until it appears you are so far down the road that you either accept their BS or lose your up-front funds. We are supposed to close in 30 days, and THEY HAVE NOT HONORED THEIR WORD or the blueprints for the extras we are going to be paying for. I have put this in writing to them. Don't think for a second that the sales rep at the development is your advocate or friend. The lot is a disaster. The interior lights and outlets are not in the correct places, and it looks like the siding is the wrong color. DRB can not be trusted.

We thought we were building our dream home exactly how we wanted it. Instead they have had poor communication with a major system change that has caused complications. From that they did not make sure the slider requested is the one we are receiving. We are still in the frame out phase and contacted DRB immediately! However instead of DRB fixing it and just reframing the one door (maybe a 1/2 day job that we are happy to pay for) they would rather not work with us at all. We really want our home, but to spend $700,000 on a house that is not correct to what we expected and requested, even though they can change it (again still in framing phase), we cannot in good faith buy this home. Buyer beware that they are do not pay attention to your requests and even if you catch it, they won't fix it!

We had a very bad experience with DRB Homes. From the on-site sales agents, sales manager and even on the corporate level. Their customer service was poor. They are very slow to follow-up to answer questions and sometimes they don't respond at all. No need to contact the corporate team because they're even worst. I'm so glad we decided to walk away from Drb homes prior to buying our home. Especially now based on all the reviews. We are excited about investing in a company that treats their customers with courtesy and respect.

May 5th 2026, I rarely leave negative reviews, but my experience purchasing a home with DRB Homes in Rosewood has been extremely frustrating, time-consuming, and disappointing. On the first VIP appointment day, my two friends and I met with Christine, the sales agent. We all agreed to sign contracts for homes in Rosewood. The pricing presented to us was a base price of $470,990 plus a $15,000 lot premium, totaling $485,990. While we were signing, we were told there would be a $25,000 incentive, an additional $5,000 credit if we declined the washer, dryer, and refrigerator package, and a 6% closing incentive.

Updated on 06/04/2026: One DRB exec reached out and offered help. But still number is not working.

They are large and I allege that they have inspectors in their pockets. Because my first home in md a several fire code violations, structural issues and electrical. I tried purchasing a new construction in Raleigh nc, their agents were bigots, and they essentially pulled the plug on the deal because as the construction neared completion they wanted more money. They denied building my 3rd car garage even though I was paying for it. This was heartbreaking to say the least.

I only give DRB one star because zero was not an option. We just recently purchased a new home in Woodruff SC and the house is just horrible. Builder quality is terrible, finish work is embarrassing, and the site work (yard) has caused so many problems that we are already looking to move (after 8 mos). Interior: trim work, doors, cabinetry - all look like they were installed by amateur's. I have a bathroom upstairs in life and it takes an average of 11 minutes for hot water to reach bathroom. Was told that's often normal (really?). The exterior is ok, except landscape work - plants dying, no defined edge in beds, just mulch thrown in dirt. Horrible sod work, you'll break an ankle in gaps between sod rolls. They messed up site work so horribly that I now have a river running through my yard in two directions.

Good Day, We made the decision to move into what we intended to be our final retirement home, transitioning from a three-level residence to a single-story home better suited for our long-term needs. When DRB Elevate opened a 55+ community in our area, we were excited by the opportunity. After visiting the Pennsylvania model homes twice, we were impressed by the quality, craftsmanship, and overall vision presented in the master plan for the Upper Marlboro community.

Don’t buy anything from DRB builders. Bought a home in Mulberry Estates without irrigation. About 50 houses built and now they decided to put in an irrigation system in the new homes being built. Forget those of us who bought in the early stages. And won’t give any of us that already bought any kind of credit to have one put in. Terrible workmanship too.

To whom it may concern, I am writing to warn prospective buyers about our experience with this builder. What began as a promising build deteriorated into a series of unacceptable problems, delays, and unprofessional behavior. Timeline and foundation failure: Construction had been underway for 21 days when I discovered the contractor failed to properly tension the foundation cables. That omission caused cracking throughout the foundation and required an engineer’s review. The project was delayed three weeks while we addressed this avoidable issue.

Horrible workmanship and follow through. Will not honor poor installation that happened a year after purchase. According to them, they don’t repair cracks etc. I could say more, but…

As we approach our one-year anniversary in our DRB home, I can honestly say we couldn’t be happier with both our home and the community. The location is perfect. Close to shopping and everything we need, yet tucked away from the main road just enough to feel peaceful and private. It truly gives you the best of both worlds.

Building a new home should have been a joyful experience. Unfortunately, our experience with DRB has been extremely disappointing. We have encountered numerous issues including the wrong door installation, an extra window added in error, rust in tubing caused by nails, cracking walls, incorrect light fixtures and bathroom fixtures, incorrect stairs, the wrong drawer under the stove, paint left on the floors, and a leaking shower door — along with many other concerns.

Beware - the workmanship and honoring of their warranty is not honored after you sign on the dotted line, Even after filing several BBB and Consumer complaints they lie and say that ‘the customer’ never provided proof of issues. They find loopholes in the warranty and their project managers promise the world then can’t honor. Even the sales person ghosts you when you reach out to them for help. Even after point up ceilings are left with bumps - seams and discoloration that they call industry standard.

Horrendous build quality. Gaps between walls and floors. Floors not aligned with walls. Paint brush strokes over door knobs. All door archways are beat up and just painted over. Terrible noise insulation. This townhouse cost me half a million. All my life's work went into this late 2024 Maryland home. I am devastated. If you have a complaint, it just goes to the builder of the home who of course is going to be defensive with his teams work instead of finding solutions.

Horrible experience so far with the quality of products used to build the houses, so much complaints. Our house is less than 2 yrs, currently $1m worth, but substandard products used, despite huge price. Our bathroom has a massive hole, that scares me everyday, I fear something might crawl out. Sad.

We moved into our Townhouse (The Townes of Cotswold, Charlotte NC) in October 2024. We immediately experienced some craftsmanship issues. Our initial warranty contact was with the Project Manager (James **). He was extremely responsive and went above and beyond. That went a long way in making up for the number of issues (flooring, bathroom tile, bathroom shower, subfloor cracking, etc...) that needed to be addressed. As the first year came to an end, a couple of these issues returned and/or worsened; mainly the subfloor cracking. But currently, the contact for our warranty is the Warranty manager (Hayes **). A portion of the subfloor cracking is located under two tiles in the bathroom floor. It would only require removing those two tiles to repair the issue.

Jan 1, 2026. So far we love the house!! Construction seems solid. Had an independent inspector come out. He saw things we didn’t. We had the builder fix the majority of what was found. Some might have seemed nitpicking so we didn’t insist on that. We have a 1 year ALL INCLUSIVE warranty and then prorated for the next 9 years. Yes, they left a few small nails in the driveway (unacceptable) and some minor trash left behind…But so far we are happy with our new home and DRB builders.

Based on our experience with DRB Eastern Shore, we think their warranty period should be 1 1/2 years vs. 1 year, based on their workmanship, errors, low accountability, and quality. Response period was not quick. The time that we had to put in to being at our (part-time) house was ridiculous; it got to a point that warranty guys, in the end, came because I had no more time to put into their errors and lack of workmanship. We are now at the point, being after a year since settlement, that we are paying extra to fix their errors. DRB should NEVER be in a custom community, as their pricing was not in line with what they delivered! Accountability is def not in their repertoire! Apologies…. nope! Buyer- beware!

MOLD MOLD MOLD!!! BUYER BEWARE!!! These homes are built with minimal to no supervision, I'm not sure how they pass inspections. Hire your own inspector!!! We closed on our home at the Grove at Neills Point in April 2025 and have had the warranty service at our house to address issues at least twice a month for the past 8 months. You have to get things fixed around DRB schedule, they have no sympathy for the inconvenience the customer is being put through.

Built my townhome in April, and ever since I moved in, our oven has not worked. We have contacted everyone about it, and no one seems to care! Should have been replaced immediately, but they just passed us along to manufacturer, Whirlpool, who has just jerked us around for over 6 months. FYI, still does not work and holiday is 4 days away! Horrible customer service! Should have been replaced immediately, since it was a part of the build! Very upset and disappointed that this is how DRB treats its customers! Now, more issues are popping up and we have chosen to hire an independent inspector to review house to get all issues corrected! We have only been here 7 months! Unacceptable!!

DRB says these ceilings are within industry standard - I say it’s time to call a lawyer and file as many complaints as we can - these photos show after they came out to point out our ceilings. These are totally not what a brand new house should look like not even a year old.

Jordan ** was fantastic in giving me a grand tour of the Black Pond homes! I recommend this community and Jordan is an excellent wealth of knowledge and a pleasure to work with! The homes are beautiful, with quality details.

Well I’m back several years later with another piss poor review of Dan Ryan Builders, and this time, it’s not because of the massive delay in building our home or the shoddy workmanship. This time, it’s because they built our home and our next door neighbor’s home right up against an easement. An easement, we were both told, we didn’t need to worry about because it was only to access the utilities. This is not the case. We are currently battling with a developer who wants to build homes behind our houses. That is not the issue.

DRB Homes former Dan Ryan Builders is using a plumbing company called Ben E. Lewis Plumbing who are installing water heater tanks, that should not passed code. Ben E. Lewis plumbers are installing faulty water heater tanks along with installing the small plastic relay tank on a gray rubber band bungie cord hanging in the air, facing the tank side ways, where as the tank should be facing upwards with cooper pipes. DRB Homes need to change plumbers and not use Ben E. Lewis plumbing company immediately because, myself and neighbors have had water leaks in our basements, or pipes are coming apart that will cause a flood.

I have purchased a townhome/villa unit from DRB, in Ocean View, DE, and they have yet to break ground, so my experience thus far, is up to this point; I plan to update this review in the year to come. While the initial sales representative was pleasant, the wording used during the process resulted in more fees for me. My experience with the representative at the Design Center was s/he was inexperienced and made several crucial errors -- unprofessional and certainly did not provide the confidence I needed with such a huge purchase.

My wife and I had purchased many homes over the past few years. This was our first and last DRB home. The build quality is the worst I have seen. The builder and warranty is a complete joke. My siding and windows are the major issue. I have included a couple pictures. I have been denied warranty and builder claims the windows are completely normal in their current state. My siding is constantly coming loose and I have to walk around the home and snap the siding back into place after any kind of storm. In my opinion, your roof and siding is the most important part of the home's integrity to keep water out. This house will be full of rot and mold in no time. Do not purchase a DRB home unless you want unresolved major issues.

I bought the new construction townhome 5 years ago. My home is beautiful when viewing but what lies beneath is not good. I should have listened to their warranty guy when he was insulting the homes he was building. I have an adult living upstairs and the subfloors need replacing after only 5 years, building on 24-inch joists instead of 16 inches, which is never good. The stairs have the same issues; it sounds like you are going to fall through the top three.

Absolutely the worst builder in America. Lived in this NEW home for less than 5 years. The siding has been repaired 8 times and now needs replaced. The ridge vents blew off and I had to pay to have them replaced. There are dozens of exposed nails in my shingles. The roof is rated for 60 mph winds but we CONSISTENTLY get higher winds here on top of the mountain. Truly the worst builder I've ever had experience with. To be clear, I've owned 8 houses, built one myself and have lived in 5 different states to include those with MUCH worse weather (i.e. Texas) but in all my experiences, I've never seen a house so poorly build. AND, 9 months after moving in, we had to live in a hotel for them to repair the black mold that covered most of my basement walls. Truly a dishonest and rip off company. Stay away from them!

First time home buyer and first time in a DRB home (Dan Ryan Home). Buying process was fairly smooth. Construction manager was easy to work with and kept us updated. The home itself has had some concerns though. Warranty repairs are good for one year after your move in date. Have had typical problems (Nail pops, cracks, floor bubbles, etc) and submitted warranty claims around the time they told us to. (About a full 4 seasons cycle of weather). After 3 weeks of no response, resubmitted a second claim. After 2 weeks of no response again. Submitted a 3rd one. Finally called someone to talk to. They apologized and said they will send some one out. Said they only ever got 2 of our claims and wouldn't cover the other issues on the 1st claim even though it was submitted with proof of submittal. At this time the 1 year mark had passed and they would not cover any under warranty.

I was trying not to comment on my experience but it is amounting to too much at this point… Another Ryan Builder just no different than the other Ryan Builder. The craftsmanship of the homes they build is undesirable. They promise the stars and the moon and never deliver. Nothing in my new house has gone right. Roof was not completed properly and by chance when I paid for gutter guards they noticed the roof issue. Then Mold set it in my front and back porch. My second floor also had mold. Everything listed by other homeowners is absolutely true. Now I have an issue with my duct system. Sharing the picture. I was turned now to the home warranty company to repair something that is obviously building material issue. There are more issues to list. I already see owners in a brand new neighborhood selling their homes.

Worst builder ever. Poor quality. Poor construction. Less than 6 months into the house everything is falling apart. Wood panels on the floor are separating ceilings has cracks, shower the grout had to be done 4x and still dried out and fell out. I do not think they have anyone doing quality check. The wood pieces under the counter are supposed to come down to the floor but there are major gaps. I do not recommend anyone to ever buy a home built by Dan ryan. Biggest mistake we have made.