Dan Ryan Builders Reviews

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1.4(125)

About Dan Ryan Builders

Pros
  • Positive customer service experience
  • Timely completion of projects
Cons
  • Unresolved maintenance issues
  • Quality of workmanship concerns

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Dan Ryan Builders Reviews

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    How do I know I can trust these reviews about Dan Ryan Builders?
    • 4,681,718 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Coverage

    Reviewed May 5, 2025

    Absolutely the worst builder in America. Lived in this NEW home for less than 5 years. The siding has been repaired 8 times and now needs replaced. The ridge vents blew off and I had to pay to have them replaced. There are dozens of exposed nails in my shingles. The roof is rated for 60 mph winds but we CONSISTENTLY get higher winds here on top of the mountain. Truly the worst builder I've ever had experience with. To be clear, I've owned 8 houses, built one myself and have lived in 5 different states to include those with MUCH worse weather (i.e. Texas) but in all my experiences, I've never seen a house so poorly build. AND, 9 months after moving in, we had to live in a hotel for them to repair the black mold that covered most of my basement walls. Truly a dishonest and rip off company. Stay away from them!

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    Customer ServiceCoveragePrice

    Reviewed April 14, 2025

    First time home buyer and first time in a DRB home (Dan Ryan Home). Buying process was fairly smooth. Construction manager was easy to work with and kept us updated. The home itself has had some concerns though. Warranty repairs are good for one year after your move in date. Have had typical problems (Nail pops, cracks, floor bubbles, etc) and submitted warranty claims around the time they told us to. (About a full 4 seasons cycle of weather). After 3 weeks of no response, resubmitted a second claim. After 2 weeks of no response again. Submitted a 3rd one. Finally called someone to talk to. They apologized and said they will send some one out. Said they only ever got 2 of our claims and wouldn't cover the other issues on the 1st claim even though it was submitted with proof of submittal. At this time the 1 year mark had passed and they would not cover any under warranty.

    Build quality is poor. I understand prices go up, parts are not as durable and homes are built on a budget, but some things looked put together and finished with little effort or in a rushed manor. No major issues have occured as of yet but just seeing a lot of minor issues with the finished build that have been enough to cause concern, having to fix things that should have been covered under warranty and the things that the "HOA" is supposed to take care of do a half hearted job on it as well (cutting grass, side walk and road repairs). Would rather save the $70 HOA fee and do it myself if they do this kind of work. This will be the first and last DRB, DR Horton, Dan Ryan home I will buy. Have heard many stories on how bad their quality is and I can truly say it is low quality.

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      Customer ServicePunctuality & Speed

      Reviewed Dec. 2, 2024

      I was trying not to comment on my experience but it is amounting to too much at this point… Another Ryan Builder just no different than the other Ryan Builder. The craftsmanship of the homes they build is undesirable. They promise the stars and the moon and never deliver. Nothing in my new house has gone right. Roof was not completed properly and by chance when I paid for gutter guards they noticed the roof issue. Then Mold set it in my front and back porch. My second floor also had mold. Everything listed by other homeowners is absolutely true. Now I have an issue with my duct system. Sharing the picture. I was turned now to the home warranty company to repair something that is obviously building material issue. There are more issues to list. I already see owners in a brand new neighborhood selling their homes.

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      Reviewed Nov. 29, 2024

      Worst builder ever. Poor quality. Poor construction. Less than 6 months into the house everything is falling apart. Wood panels on the floor are separating ceilings has cracks, shower the grout had to be done 4x and still dried out and fell out. I do not think they have anyone doing quality check. The wood pieces under the counter are supposed to come down to the floor but there are major gaps. I do not recommend anyone to ever buy a home built by Dan ryan. Biggest mistake we have made.

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      Reviewed Nov. 14, 2024

      Highly recommend this builder. Our builder took pride in building our home day 1 and has never looked back. Always available if needed and we have had 0 issues with our home. Even survived 24” of rain during TS Debbie with no issue. Love the area. Love the house. Love the builder.

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      Staff

      Reviewed Oct. 17, 2024

      I wish I could give zero stars. My experience with DRB was an absolute nightmare from start to finish. Not only did they engage in deceptive practices, but I also witnessed discriminatory behavior that was completely unacceptable. Worse yet, I discovered that this company discriminates against certain customers based on race and other protected categories. I personally saw them give preferential treatment to some clients while ignoring or disrespecting others. It's disgusting to see a company operate with such unethical and illegal practices. If you value honesty, fairness, and quality, do yourself a favor and stay far away from this builder. They will take your money, lie to your face, and treat you poorly based on who you are. Unbelievable.

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      Customer ServiceInstallation & SetupCoveragePunctuality & Speed

      Reviewed Sept. 25, 2024

      I typically don't write reviews, but when it comes to expenses like this, I feel it's important to share my experience so others don't have to go through the same thing. I purchased my townhome in February 2020 and had no significant issues until last fall. I started noticing leaks coming from the fire alarm in my master bedroom and the air vent in my closet. I submitted a repair request to the HOA, only to be told that roofing is not covered under the HOA covenants and is the homeowner's responsibility.

      My insurance provider, Utica, informed me that the repair cost would be less than my deductible, so it was best to handle it myself. Two roofers initially recommended cleaning the dryer vents and resealing the area around the ventilation duct, quoting about $300 for the repair. In April 2024, I followed up with James Marshall from ProRoofing Repair, who estimated $385 for the job, but I received no response.

      After cleaning the dryer vents, the leaks stopped until about three weeks ago when we had heavy rain, and now there is interior damage. When I contacted Utica again, they stated that since the issue wasn’t caused by an "act of God" but by poor installation, it was my responsibility, though they would cover the interior damage. I’m now on my fourth roofing estimate, and one roofer has even suggested I need a completely new roof. While I don’t believe that’s necessary, I do think Dan Ryan Homes is aware of the poor quality of work being done, which might explain why roofing is conveniently excluded from the HOA covenants. If they had done quality work from the start, this wouldn't have happened so quickly. I regret not doing more research on this builder before purchasing. I hope this serves as a warning to others.

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      Punctuality & Speed

      Reviewed Sept. 6, 2024

      Horrible new home builder. Also aka DBR homes. Constructed too fast with many mistakes and a horrible warranty. Builder does not take pride in its construction leaving debris in all of the sewer drains and staples and nails all over the street which cause flat tires of the current homeowners. Also horrible HOA’s picked for the communities. Stay far away from the builder.

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      Customer Service

      Reviewed Aug. 2, 2024

      Very poor quality materials and workmanship! Customer service I give a zero!!! Very disappointed. Many calls to customer service with no response or not believing our issues created by repair workers.

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      Customer ServiceContract & Terms

      Reviewed July 1, 2024

      DRB Builders in Metro DC area is the worst builder, my brand new home's roof started to leak after 2 years and when I reached out to the warranty guys, they just closed my case and were kinda being rude and saying we have all the legal terms signed by you. It is very unprofessional that they do not perform any inspection and hand over these kinda homes when we spend thousands of dollars. The same issues came up with neighbours as well. Please avoid and report them.

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      Dan Ryan Builders author review by Joseph Truini

      Dan Ryan Builders is a privately owned, locally focused homebuilder that operates on the East Coast of the United States. It has been building homes for 25 years. Dan Ryan builds homes in six states: Maryland, North Carolina, Pennsylvania, South Carolina, Virginia and West Virginia.​

      • Provides energy-efficient homes: Buyers can purchase homes that save money by conserving energy and reducing the home’s carbon footprint.

      • Realtor-friendly builder: Prospective homebuyers can bring their own real estate agent to consultations and negotiations.

      • Consultants available: If you don’t have a real estate agent, you can consult with an agent provided by Dan Ryan Builders.

      • Hardhat tours available: Prospective homebuyers can tour homes under construction to get a first-hand look at the quality, features and style that they can expect in their own home.

      • Homes can be built quickly: Homebuyers can move in within three to five months of ordering their homes.

      by Joseph Truini Home Improvement Advisor

      Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

      Dan Ryan Builders questions and answers

      What problem is Dan Ryan Builders trying to solve?
      Dan Ryan Builders provides energy efficient, well appointed, solidly constructed new homes in the best locations.
      What sets Dan Ryan Builders apart from the competition?
      We are a Top 25 Private Homebuilder and #39 on the Builder 100 list. Being privately held, we report to our customers and not Wall Street.
      What needs does Dan Ryan Builders fulfill, and how does Dan Ryan Builders fulfill those needs better than the competition?
      Dan Ryan Builders’ mission statement revolves around “Better Value, Better Living.” This means the best built homes, in the right locations, with the right included features at an affordable price. We use the best materials available such as Typar House Wrap, Weyerhaeuser Gold Sub-Flooring, we have 2x6 framed exterior walls and modern home designs.
      How does Dan Ryan Builders measure success?
      By our customer’s level of happiness. Currently 94% of our customers would recommend Dan Ryan Builders to a family member or friend.
      What’s the most common misconception consumers have about Dan Ryan Builders?
      That Value means lowest price. Value means the right combination of location, price, design and quality.
      How has your industry changed in the last 5 years?
      The past five years, Dan Ryan Builders has grown organically while other builders have grown through acquisition or unfortunately, gone out of business. We believe that this is because Dan Ryan Builders cares a bit more about the customer experience, ensures a quality built home and has great locations and designs.
      What is something you wish every consumer knew about Dan Ryan Builders?
      We are so confident in our quality of construction that we pay a 3rd party to quality inspect every Dan Ryan Builders home.
      Has Dan Ryan Builders received any rewards or recognition for its services that your customers would like to know about?
      We have received numerous awards for our home designs, quality of employees and philanthropic efforts. However, we have received the prestigious, “Builder of Integrity” award consecutively 2008-2014. This award is given to a select few builders based off a low number of dissatisfied customers and how the instance is handled quickly.
      How has Dan Ryan Builders grown?
      We’ve grown from building pre-dominantly in the Washington DC area to now building in 6 states: PA, MD, VA, VA, NC & SC and 10 markets. We additionally have added an extensive line up of Estate Homes and Single Level Living homes to our portfolio.

      Dan Ryan Builders Company Information

      Company Name:
      Dan Ryan Builders
      Year Founded:
      1990
      Address:
      64 Thomas Johnson Drive Ste 110
      City:
      Frederick
      State/Province:
      MD
      Postal Code:
      21702
      Country:
      United States
      Website:
      www.danryanbuilders.com