DRB Homes Reviews

Formerly Dan Ryan Builders

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About DRB Homes

Pros
  • Positive customer service experience
  • Timely completion of projects
Cons
  • Unresolved maintenance issues
  • Quality of workmanship concerns

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DRB Homes Reviews

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    How do I know I can trust these reviews about DRB Homes?
    • 4,809,248 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Maintenance

    Reviewed Jan. 2, 2026

    Jan 1, 2026. So far we love the house!! Construction seems solid. Had an independent inspector come out. He saw things we didn’t. We had the builder fix the majority of what was found. Some might have seemed nitpicking so we didn’t insist on that. We have a 1 year ALL INCLUSIVE warranty and then prorated for the next 9 years. Yes, they left a few small nails in the driveway (unacceptable) and some minor trash left behind…But so far we are happy with our new home and DRB builders.

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    Customer ServicePricePunctuality & SpeedMaintenanceRates

    Reviewed Dec. 25, 2025

    Based on our experience with DRB Eastern Shore, we think their warranty period should be 1 1/2 years vs. 1 year, based on their workmanship, errors, low accountability, and quality. Response period was not quick. The time that we had to put in to being at our (part-time) house was ridiculous; it got to a point that warranty guys, in the end, came because I had no more time to put into their errors and lack of workmanship. We are now at the point, being after a year since settlement, that we are paying extra to fix their errors. DRB should NEVER be in a custom community, as their pricing was not in line with what they delivered! Accountability is def not in their repertoire! Apologies…. nope! Buyer- beware!

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      TechSales & MarketingPunctuality & SpeedStaff

      Reviewed Dec. 19, 2025

      MOLD MOLD MOLD!!! BUYER BEWARE!!! These homes are built with minimal to no supervision, I'm not sure how they pass inspections. Hire your own inspector!!! We closed on our home at the Grove at Neills Point in April 2025 and have had the warranty service at our house to address issues at least twice a month for the past 8 months. You have to get things fixed around DRB schedule, they have no sympathy for the inconvenience the customer is being put through.

      We had a contract; you took our money and delivered a faulty product!!! As I mention MOLD to kick this off, our whole kitchen Island and cabinets had to be replaced due to faulty plumbing (this took a week), How was this not checked for leaks... We envisioned building a new home would be a happy experience, NOT!!! They do not care from the SR VP of Raleigh down to his lackies he sends to smooth things over with sales talk.

      Do not use this builder,

      Sincerely disappointed at the Groves at Neills Point (Kevin D)

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      Customer ServiceMaintenanceStaff

      Reviewed Nov. 24, 2025

      Built my townhome in April, and ever since I moved in, our oven has not worked. We have contacted everyone about it, and no one seems to care! Should have been replaced immediately, but they just passed us along to manufacturer, Whirlpool, who has just jerked us around for over 6 months. FYI, still does not work and holiday is 4 days away! Horrible customer service! Should have been replaced immediately, since it was a part of the build! Very upset and disappointed that this is how DRB treats its customers! Now, more issues are popping up and we have chosen to hire an independent inspector to review house to get all issues corrected! We have only been here 7 months! Unacceptable!!

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      Customer ServiceTech

      Reviewed Nov. 5, 2025

      DRB says these ceilings are within industry standard - I say it’s time to call a lawyer and file as many complaints as we can - these photos show after they came out to point out our ceilings. These are totally not what a brand new house should look like not even a year old.

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      Staff

      Reviewed Oct. 18, 2025

      Jordan ** was fantastic in giving me a grand tour of the Black Pond homes! I recommend this community and Jordan is an excellent wealth of knowledge and a pleasure to work with! The homes are beautiful, with quality details.

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      Contract & TermsSales & MarketingPricePunctuality & SpeedStaff

      Reviewed Sept. 19, 2025

      Well I’m back several years later with another piss poor review of Dan Ryan Builders, and this time, it’s not because of the massive delay in building our home or the shoddy workmanship. This time, it’s because they built our home and our next door neighbor’s home right up against an easement. An easement, we were both told, we didn’t need to worry about because it was only to access the utilities. This is not the case. We are currently battling with a developer who wants to build homes behind our houses. That is not the issue.

      The issue is, they are running the private lane 20 ft wide and between our houses in our yard where our children play. All who are involved have told us how stupid we were to trust Dan Ryan, because they never should have sold these lots with the way they are set up. Both our homes were built right alongside the easement and now, a private road is going to be just shy of 10 feet from our homes. They are even removing our trees that DRB planted, because again, everything was built on the easement. DRB, including their employees, sales associates and project managers are nothing short of liars and have done nothing but cause us grief and cost us money since we moved into our house. DO NOT ALLOW them to build anything for you because you will absolutely regret it. Pay attention to all of the negative reviews. I wish we would have seen these before deciding to build with them.

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      Customer ServicePunctuality & Speed

      Reviewed Sept. 10, 2025

      DRB Homes former Dan Ryan Builders is using a plumbing company called Ben E. Lewis Plumbing who are installing water heater tanks, that should not passed code. Ben E. Lewis plumbers are installing faulty water heater tanks along with installing the small plastic relay tank on a gray rubber band bungie cord hanging in the air, facing the tank side ways, where as the tank should be facing upwards with cooper pipes. DRB Homes need to change plumbers and not use Ben E. Lewis plumbing company immediately because, myself and neighbors have had water leaks in our basements, or pipes are coming apart that will cause a flood.

      Ben E. Lewis Plumbing are getting over installing too fast & cutting corners, causing folks to have water problems in new construction homes by DRB Homes. I haven't been in my new construction home for 3 years and already having water heater and pipe issues. DRB Homes in Maryland need to change plumbing companies immediately. I had to get my own plumber to replace and do the job correctly installing a new water heater tank

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      Customer ServiceContract & TermsSales & MarketingMaintenanceStaffTransparency

      Reviewed Aug. 13, 2025

      I have purchased a townhome/villa unit from DRB, in Ocean View, DE, and they have yet to break ground, so my experience thus far, is up to this point; I plan to update this review in the year to come. While the initial sales representative was pleasant, the wording used during the process resulted in more fees for me. My experience with the representative at the Design Center was s/he was inexperienced and made several crucial errors -- unprofessional and certainly did not provide the confidence I needed with such a huge purchase.

      The project manager appears genuine and was kind however, s/he has only been with DRB for less than one year; concerning. It is my hope that with the hire of my own/private home inspector, my unit with be a quality build with minimal major repairs down the line. My recommendation to anyone working with this builder is for them to consult with their own, trusted professionals prior to selecting choices with DRB. In addition, take pictures of your selections, and keep detailed notes for all phone and/or written communication with each representative along the way. I also strongly recommend you hire your own inspector and be sure s/he completes their work when THEY want to and not just when DRB "allows" them to inspect; be a strong advocate for your home!

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      Staff

      Reviewed Aug. 2, 2025

      My wife and I had purchased many homes over the past few years. This was our first and last DRB home. The build quality is the worst I have seen. The builder and warranty is a complete joke. My siding and windows are the major issue. I have included a couple pictures. I have been denied warranty and builder claims the windows are completely normal in their current state. My siding is constantly coming loose and I have to walk around the home and snap the siding back into place after any kind of storm. In my opinion, your roof and siding is the most important part of the home's integrity to keep water out. This house will be full of rot and mold in no time. Do not purchase a DRB home unless you want unresolved major issues.

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      DRB Homes author review by Joseph Truini

      DRB Homes is a privately owned, locally focused homebuilder that operates on the East Coast of the United States. It has been building homes for 25 years. Dan Ryan builds homes in six states: Maryland, North Carolina, Pennsylvania, South Carolina, Virginia and West Virginia.​

      • Provides energy-efficient homes: Buyers can purchase homes that save money by conserving energy and reducing the home’s carbon footprint.

      • Realtor-friendly builder: Prospective homebuyers can bring their own real estate agent to consultations and negotiations.

      • Consultants available: If you don’t have a real estate agent, you can consult with an agent provided by DRB Homes.

      • Hardhat tours available: Prospective homebuyers can tour homes under construction to get a first-hand look at the quality, features and style that they can expect in their own home.

      • Homes can be built quickly: Homebuyers can move in within three to five months of ordering their homes.

      by Joseph Truini Home Improvement Advisor

      Joseph Truini is a home improvement expert who writes extensively about do-it-yourself home remodeling and repair, woodworking projects and tools and techniques. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner.

      DRB Homes questions and answers

      What problem is Dan Ryan Builders trying to solve?
      Dan Ryan Builders provides energy efficient, well appointed, solidly constructed new homes in the best locations.
      What sets Dan Ryan Builders apart from the competition?
      We are a Top 25 Private Homebuilder and #39 on the Builder 100 list. Being privately held, we report to our customers and not Wall Street.
      What needs does Dan Ryan Builders fulfill, and how does Dan Ryan Builders fulfill those needs better than the competition?
      Dan Ryan Builders’ mission statement revolves around “Better Value, Better Living.” This means the best built homes, in the right locations, with the right included features at an affordable price. We use the best materials available such as Typar House Wrap, Weyerhaeuser Gold Sub-Flooring, we have 2x6 framed exterior walls and modern home designs.
      How does Dan Ryan Builders measure success?
      By our customer’s level of happiness. Currently 94% of our customers would recommend Dan Ryan Builders to a family member or friend.
      What’s the most common misconception consumers have about Dan Ryan Builders?
      That Value means lowest price. Value means the right combination of location, price, design and quality.
      How has your industry changed in the last 5 years?
      The past five years, Dan Ryan Builders has grown organically while other builders have grown through acquisition or unfortunately, gone out of business. We believe that this is because Dan Ryan Builders cares a bit more about the customer experience, ensures a quality built home and has great locations and designs.
      What is something you wish every consumer knew about Dan Ryan Builders?
      We are so confident in our quality of construction that we pay a 3rd party to quality inspect every Dan Ryan Builders home.
      Has Dan Ryan Builders received any rewards or recognition for its services that your customers would like to know about?
      We have received numerous awards for our home designs, quality of employees and philanthropic efforts. However, we have received the prestigious, “Builder of Integrity” award consecutively 2008-2014. This award is given to a select few builders based off a low number of dissatisfied customers and how the instance is handled quickly.
      How has Dan Ryan Builders grown?
      We’ve grown from building pre-dominantly in the Washington DC area to now building in 6 states: PA, MD, VA, VA, NC & SC and 10 markets. We additionally have added an extensive line up of Estate Homes and Single Level Living homes to our portfolio.

      DRB Homes Company Information

      Company Name:
      DRB Homes
      Year Founded:
      1990
      Address:
      64 Thomas Johnson Drive Ste 110
      City:
      Frederick
      State/Province:
      MD
      Postal Code:
      21702
      Country:
      United States
      Website:
      www.drbhomes.com