Custom Remodelers Reviews

Lino Lakes, MN

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About Custom Remodelers

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Custom Remodelers has specialized in residential remodeling and home improvement services since 1990. The company delivers exterior and interior renovation projects, including roofing, siding, windows and kitchen and bathroom remodels.

Pros
  • High quality of work
Cons
  • Delays in project completion

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Custom Remodelers Reviews

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    How do I know I can trust these reviews about Custom Remodelers?
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    Staff

    Reviewed Feb. 13, 2024

    Love my siding job. Keven ** was my salesman and very knowledgeable. Joel ** was my installer and extremely professional and did an excellent job. Materials were of the highest quality. I'd use CR again in a heartbeat.

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    Punctuality & SpeedStaff

    Reviewed March 15, 2023

    New windows look great. Installers worked quickly and efficiently. Scheduling was simple. Consultant knew what he was talking about and provided examples of different windows. Assisted in helping us make a good choice.

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      Reviewed May 24, 2022

      I had a new side door and a patio door installed on my house from Custom Remodelers Inc. The patio door was a whole new cut in and turned out just how I imagined. I could not be more happier with my purchase and the quality of the install. Great work Custom Remodelers.

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      Staff

      Reviewed April 27, 2022

      Noah ** arrived on time and provided me with an accurate and fair estimate! Noah was very friendly, helpful and professional during the process from start to finish. I am very happy with the quality of my windows and highly recommend Noah ** and Custom Remodelers. 5 Stars!!!

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      Reviewed Nov. 11, 2020

      High quality windows that I really like. They did such a good job on 5 windows I had done a few years ago. I was more than happy to give them more business when I had one more window to do and a back door.

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      Punctuality & SpeedStaff

      Reviewed July 13, 2020

      I really like how well the windows turned out. They were very professional and quickly installed my windows. All of the employees were respectful and kind. I really like how well the windows turned out. They were very professional and quickly installed my windows. All of the employees were respectful and kind. I would definitely be a returning customer.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaff

      Reviewed Feb. 18, 2020

      We have done a lot of work with Cri and they have always been amazing! We have done work at our old home and new home. Roof, windows, doors all amazing! Sales and customer service is great. Also anytime we've had questions or an issue they've always been super quick to help or remedy any situation.

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      StaffBilling

      Reviewed Feb. 17, 2020

      Installers were very professional and friendly. Was very happy with my heating and cooling bills once I put in all the new windows. My house is one of the nicest looking houses on the block. My CRI siding and Soffit are beautiful....

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      Reviewed Feb. 7, 2020

      Quite nice job on the roof replacement. CRI installed a 50 year warranty GAF roofing system on our house. The job was done in an 8 hour day including cleanup. Only a couple of nails found on the ground over the next couple weeks. All in all CRI was great to deal with. The transferable warranty is a great feature.

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      Contract & TermsPriceStaff

      Reviewed Oct. 5, 2019

      I had someone come to my house to give me an estimate on replacing 7 windows. After a long speech on how good their company was and how good their windows were and how their PVC "Pure Vinyl Core" (not Poly Vinyl Chloride) material was better than other vinyl windows, the windows were measured and the options I wanted were discussed. The first estimate was around $16,000. Then a military discount was applied bringing it down to $14,000. Then another discount was applied when I still wouldn't sign because this was my first estimator and I wanted to contact other window companies to see what else was available and the price was brought down to $12,000 if I would sign right now and give them permission to put a sign in my yard when they were doing the work. I said I don't do business that way and wanted to get other estimates and don't do "now or never" bids.

      I did ask him to leave me his card so I could contact him after I had contacted others if I felt CLR would be a good choice. He gave me his card with $8,500 written on it. I asked him what that figure was for and I was told that if I signed right now and gave permission for him to take before and after pictures and to have a sign put in my yard advertising CLR while the work was being done, I could get the windows for that price. I told him I was shocked that the price for the windows had gone from $16,000 to $8,500. While he was filling out the paperwork, I called my son who works for a company that does similar work. He, too, was shocked and concerned about a company that cut their bid price in half. He said he would be skeptical about the company, but thought the price could be in the ball park depending on the window sizes and quality.

      The original bid price was way too high. I did, however, sign a contract to purchase the windows and wrote a check for $1,700 as 20% down payment. After thinking about it and going out to eat and talking with another son of mine about this, I had buyer's remorse and planned to exercise my right to cancel within 3 days.

      Arriving home, the salesman was parked in my driveway. He said he was taking some more pictures. I told him I wanted to cancel. He asked why, and I told him I had buyer's remorse and didn't like being pressured into making a now or never decision and was uncomfortable with the drastic drop in price that was made to get me to buy. He started to argue with me and I got angry and told him to just give me my check back and tear up the contract. He told me he had already delivered the check and paperwork to his boss and I needed to mail the cancellation notice in. VERY HIGH PRESSURE SALES; TAKE IT OR LEAVE IT "DEALS"; DON'T KNOW HOW LOW THEY WILL GO.

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      Custom Remodelers Company Information

      Company Name:
      Custom Remodelers
      Website:
      www.customremodelersinc.com