Craftsman Riding Mowers Reviews

I bought this Craftsman model CM17RFFACS093 zero turn 42" cut rider from Lowe's on 04/27/2025. Took delivery on 04/30/2025. Checked the mower over, everything looked good. Used my mower on my lawn, and since I have sandy soil and two hills to mow, (reason I bought this unit, it advertised steep hills) here in SC; there was a tendency to slid a lot on the sandy soil tearing up my grass all the time. Decided to buy chains for the tires for my model and tire size. Chains came in (model number was correct) and wouldn’t go on. They hit the mower frame. The space between the tire was just the width of the chain links. Check the tires air pressure. Both tires were inflated to 22 PSI, I checked that with two gages, for tires rated for a Max air pressure of 10 PSI. Lowered the tire press to Max rating of 10 PSI. Tires are so stretched that, when deflated the sidewalls bulge closer to the frame. No way the chains will fit on these tires, stretched as they are.

T110 model with manual trans and 42 inch deck. Bought from the Lowes in Smokey Point Arlington Washington...June 2026. Mower blades vibrate entire machine badly. Ground drive system slips in the lower gears to the point where the machine will not move. After inspecting my brand new machine it became obvious that Lowes sold me a used machine. They did a great clean up job where it showed, but after I had a look at this machine after 5 minutes of operation it had a large amount of dried grass firmly stuck to the inside of the mower deck and one of the blades had obviously struck rocks to be as damaged as it was. The ground drive system appears to need a complete re-engineering in order to make it reliable as the machines that Sears used to sell 20 years ago.

2025 t100 42 inch rider. Transmission is a pos. 3 times mowing trans quit, 1 thru 6 gears. Sears fixed it and mowed half of yard and quit again. If you have lots of money to waste then buy it

Bought new lawn mower November of last year, have not made the first cut, will not stay running. Contacted Craftsman, sent them proof of purchase, still have not contacted me to see what needs to be done for repairs shop in Columbus GA area works on product was bought on a military post

I was finally able to buy a brand new lawn mower! And Craftsman having a good reputation I bought a zero turn Z5200 42" 20 hp. It's 4 years old now and it has been a piece! I have had to replace two starter solenoids and a starter. Now it's out of warranty and trying to get ahold of customer service was a joke! Very disappointed! And tired of fixing!

I’m very disappointed with the service I received from Craftsman. When I tried to use their warranty, I was given the complete run-around — transferred between departments, made to repeat the same information multiple times, and ultimately left without any resolution. It’s clear they go out of their way to avoid honoring their own warranty.

Back in August I called Craftsman support for my riding lawnmower that is still under warranty. I was given the name and address of the shop I needed to take the machine (Rich’s Quality Lawn Mower). After we dropped off the tractor, it took the shop a week to let us know that they didn’t do any warranty business with Craftsman so we had no choice than to leave it there since it took us almost 2 hours to get there and Craftsman support told me that they were going to cover if whatever was wrong was covered under the warranty.

I have three issues with the Craftsman T220K mower. The first is the reliability. After 18 months the starter is bad for it will not start the mower. (Had to order a new starter.) The second is that it is NOT easy to remove the deck to service the blades. (The John Deere mowers decks are easy to remove compared to the Craftsman.) The last issue is the maximum height adjustment is just TOO low for it cuts the grass TOO short for summer use. (It might be suitable for golf courses.) I do have one praise -- The one items that I DO like is the reverse feature for it is far superior to the other mowers that I have used. Thanks for your time.

Bought a Craftsman Rider lawn mower June 2025. It does not start. Trying to get service is a nightmare. They want me to bring it for service before they can give me a return #. The closest place for service is 1 Hour away.. They don't pick up. They expect me to deliver for service. Stay away from this company. It's not worth the headache.

Ok, I bought a craftsman z5800 54" from Lowe's in 2024. I am definitely giving it a 2 star because of quality. The deck sucks, I have now after a year had to buy 3 new spindles. How do you make something that can't be grease! Amazon spindles are much better warranty sucks so I fixed it my self. Don't buy!!! Craftsman if you want to reach out my email is **, otherwise your product should not be sold!!!

Purchased the Craftsman t2400 tractor (model #13AQA9ZTA93) from Lowe's 5/15/24 3yr warranty. 5/31/25 (20 hrs) transaxle failure, called Lowes. Told nothing they can do. Call warranty help line for assistance. Told to take it to repair center. I did. After a week they called and said, "We can't work on it. come get it." Called help center back and was told to take it back. Called them back again. Authorized repair center said no. Called help center again and was given list of authorized repair centers.. Started making calls. Not one of their authorized repair shops will fix this tractor.

Do not buy Craftsman's riding lawn mower. They do not stand by their manufactory warranty. I purchased a R110 riding mower on June 19th. Was delivered on the 24th. First time mowing. The screw in the bottom of seat came out and crack top of seat and then seat fell off.

I bought those lawn tractor three years ago and the first two years. The automatic choke wouldn’t work until after an hour of cranking and recharging the battery over and over again. Now I’m using starting fluid to get it to start and my starter died. Put the old choke lever back on the machines because this automatic one is junk.

I have had my Craftsman T2200 for two years. I chose it primarily for the 19.5hp Kohler engine, which is rock solid. I'm now in my third season of using it, and I'm pretty pleased. The 5" turning radius is about as tight as it gets, short of a zero turn, which is a completely different type of mower. The transmission is super smooth. If you do your maintenance, it should serve you well for a very long time.

I bought the 36” Craftsman mower 2 years ago, I now have 54 hours on the engine and I’ve never once had any sort of an issue. Only thing I had to jump the battery because I never hooked the trickle charger for the winter (MY FAULT). I’m really surprised by so many awful reviews I’ve read. I know if mine ever gets tired I’ll buy another craftsman.