Craftsman Riding Mowers Reviews

I bought a Craftsman T110 riding mower in May. Terrible mistake. First 3 gears don’t pull. Put in the shop. They thought they had it. Got home. Half way through cutting grass it stopped pulling in 3rd gear. Put it in 4th gear you are going 20 miles per hour across your yard. Very dangerous. I feel like I’m gonna fall off when I turn corners. Really Wish. Had spent more and bought a hydrostatic transmission like my John Deere had. Would not recommend this mower for anyone.

2020 Self Propelled Mower, 21” Large rear wheels do great on sloped properties. Only negative is the plastic handle needs to push forward and a bit clumsy. Absolutely worth what it cost. Sealed oil tank with no changing necessary! Has handled the lawn perfectly 1/4 acre; and started up each Spring after sitting through 4 winters! Blade changed once since purchase in 2022 late Summer. Not sure if they are making newer ones nearly as well, but ours is fine!

These lawnmowers don’t work and gives hard time after using couple of times. First one stopped working after using twice and second one worked for hardly 6-7 times. They have reset button which doesn’t click and spring doesn’t work.

Bought a Craftsman Z5200 in May 2025, on June 2026 my deck is coming apart, the metal is too thin on deck causing breaks in the deck, this also happened on my Craftsman T110 mower, I ate the cost on it and looks like I be eating cost on this one, bought at Lowe’s, call Lowe’s they tell you call Craftsman, Craftsman tells you call MTD, MTD tells you call Lowe’s, what has happened to Craftsman, used to be a dependable company….Sad…

I bought this Craftsman model CM17RFFACS093 zero turn 42" cut rider from Lowe's on 04/27/2025. Took delivery on 04/30/2025. Checked the mower over, everything looked good. Used my mower on my lawn, and since I have sandy soil and two hills to mow, (reason I bought this unit, it advertised steep hills) here in SC; there was a tendency to slid a lot on the sandy soil tearing up my grass all the time. Decided to buy chains for the tires for my model and tire size. Chains came in (model number was correct) and wouldn’t go on. They hit the mower frame. The space between the tire was just the width of the chain links. Check the tires air pressure. Both tires were inflated to 22 PSI, I checked that with two gages, for tires rated for a Max air pressure of 10 PSI. Lowered the tire press to Max rating of 10 PSI. Tires are so stretched that, when deflated the sidewalls bulge closer to the frame. No way the chains will fit on these tires, stretched as they are.

T110 model with manual trans and 42 inch deck. Bought from the Lowes in Smokey Point Arlington Washington...June 2026. Mower blades vibrate entire machine badly. Ground drive system slips in the lower gears to the point where the machine will not move. After inspecting my brand new machine it became obvious that Lowes sold me a used machine. They did a great clean up job where it showed, but after I had a look at this machine after 5 minutes of operation it had a large amount of dried grass firmly stuck to the inside of the mower deck and one of the blades had obviously struck rocks to be as damaged as it was. The ground drive system appears to need a complete re-engineering in order to make it reliable as the machines that Sears used to sell 20 years ago.

2025 t100 42 inch rider. Transmission is a pos. 3 times mowing trans quit, 1 thru 6 gears. Sears fixed it and mowed half of yard and quit again. If you have lots of money to waste then buy it

Bought new lawn mower November of last year, have not made the first cut, will not stay running. Contacted Craftsman, sent them proof of purchase, still have not contacted me to see what needs to be done for repairs shop in Columbus GA area works on product was bought on a military post

I was finally able to buy a brand new lawn mower! And Craftsman having a good reputation I bought a zero turn Z5200 42" 20 hp. It's 4 years old now and it has been a piece! I have had to replace two starter solenoids and a starter. Now it's out of warranty and trying to get ahold of customer service was a joke! Very disappointed! And tired of fixing!

I’m very disappointed with the service I received from Craftsman. When I tried to use their warranty, I was given the complete run-around — transferred between departments, made to repeat the same information multiple times, and ultimately left without any resolution. It’s clear they go out of their way to avoid honoring their own warranty.

Back in August I called Craftsman support for my riding lawnmower that is still under warranty. I was given the name and address of the shop I needed to take the machine (Rich’s Quality Lawn Mower). After we dropped off the tractor, it took the shop a week to let us know that they didn’t do any warranty business with Craftsman so we had no choice than to leave it there since it took us almost 2 hours to get there and Craftsman support told me that they were going to cover if whatever was wrong was covered under the warranty.

I have three issues with the Craftsman T220K mower. The first is the reliability. After 18 months the starter is bad for it will not start the mower. (Had to order a new starter.) The second is that it is NOT easy to remove the deck to service the blades. (The John Deere mowers decks are easy to remove compared to the Craftsman.) The last issue is the maximum height adjustment is just TOO low for it cuts the grass TOO short for summer use. (It might be suitable for golf courses.) I do have one praise -- The one items that I DO like is the reverse feature for it is far superior to the other mowers that I have used. Thanks for your time.

Bought a Craftsman Rider lawn mower June 2025. It does not start. Trying to get service is a nightmare. They want me to bring it for service before they can give me a return #. The closest place for service is 1 Hour away.. They don't pick up. They expect me to deliver for service. Stay away from this company. It's not worth the headache.

Ok, I bought a craftsman z5800 54" from Lowe's in 2024. I am definitely giving it a 2 star because of quality. The deck sucks, I have now after a year had to buy 3 new spindles. How do you make something that can't be grease! Amazon spindles are much better warranty sucks so I fixed it my self. Don't buy!!! Craftsman if you want to reach out my email is **, otherwise your product should not be sold!!!

Purchased the Craftsman t2400 tractor (model #13AQA9ZTA93) from Lowe's 5/15/24 3yr warranty. 5/31/25 (20 hrs) transaxle failure, called Lowes. Told nothing they can do. Call warranty help line for assistance. Told to take it to repair center. I did. After a week they called and said, "We can't work on it. come get it." Called help center back and was told to take it back. Called them back again. Authorized repair center said no. Called help center again and was given list of authorized repair centers.. Started making calls. Not one of their authorized repair shops will fix this tractor.

Do not buy Craftsman's riding lawn mower. They do not stand by their manufactory warranty. I purchased a R110 riding mower on June 19th. Was delivered on the 24th. First time mowing. The screw in the bottom of seat came out and crack top of seat and then seat fell off.

I bought those lawn tractor three years ago and the first two years. The automatic choke wouldn’t work until after an hour of cranking and recharging the battery over and over again. Now I’m using starting fluid to get it to start and my starter died. Put the old choke lever back on the machines because this automatic one is junk.

I have had my Craftsman T2200 for two years. I chose it primarily for the 19.5hp Kohler engine, which is rock solid. I'm now in my third season of using it, and I'm pretty pleased. The 5" turning radius is about as tight as it gets, short of a zero turn, which is a completely different type of mower. The transmission is super smooth. If you do your maintenance, it should serve you well for a very long time.

I bought the 36” Craftsman mower 2 years ago, I now have 54 hours on the engine and I’ve never once had any sort of an issue. Only thing I had to jump the battery because I never hooked the trickle charger for the winter (MY FAULT). I’m really surprised by so many awful reviews I’ve read. I know if mine ever gets tired I’ll buy another craftsman.

Last fall we moved into our new place. The lot is .8 acres, so the back yard is probably some over a half acre. The previous owners had fenced it, and put in 34" gates, so I needed a 30 inch mower to get through the gates. I'm a pretty decent mechanic. I've restored over a dozen motorcycles, and three cars. All I can say is that this mower shows exactly why foreign products have taken over the market.

I purchased a Craftsman T110 Riding mower earlier this year. I am 85 years old and have been using Craftsman mowers almost exclusively since I was 12 years old. My other Craftsman riding mower is a LT 1000. The older mower is far superior. The first issue with the T110 was the very first time I engaged the mower deck blades. There was a noticeable vibration from the mower deck. I immediately shut the mower off and looked for a loose blade or any visible damage. I found no detectable issue. I decided that possibly the blades were out of balance. I have never experienced that severe of a vibration on any other mower. I have not replaced the blades yet.

Last year I purchased a Craftsman 42 inch lawn tractor, within days I knew I had a lemon. Multiple issues from wiring and battery problems to carburetor choke sticking. I took it back. Being a firm believer in Craftsman, even from MTD, I accepted that maybe this was just a lemon, everyone has them from time to time, so I left Lowe's with another tractor the same make. The tractor worked great - for about 6 weeks. Then the choke started sticking, just like first one. Shortly after the mower started choking down and cutting out when in 3 inch high grass. Now, it's a fight to get it to cut consistently at all.

30 hours on mower in 2 years and in the shop FIVE times and shop cost over $400. Warranty either not covered or you can’t find any factory help! I think my comment should stop any sales if they publish this. JUNK. JUNK.

I purchased a T210 riding lawn mower in 2020. I have 118 hrs on the machine. I recently experienced complete failure of the transmission. I took it to a reputable repair shop and they informed me that the repair parts were not available and it would need a whole new transmission. The mower in queue before mine was also a Craftsman with a failed transmission. Today I took the deck to the repair shop to donate along with the mower to try to help out someone else with parts. The engine ran fine. I thought about purchasing the next model up. I believe it was the 2400 as they don't make the T210 anymore. As luck would have it as I was at the shop a customer was dropping off a 2400 with only 40 hrs time on it for get this transmission failure. Come on Craftsman. Start building a reliable transmission or at least one that can have parts replaced. Needless to say I will no longer purchase a Craftsman. Buyer beware!!!! Highly disappointed.

My Craftsman lawn tractor will only cut for 20 to 30 minutes. I have taken it to the shop and it is still doing it. New spark plugs, fuel and oil filters, everything we could think of and my warranty is about to expire and they haven't figured out what it wrong. Have anyone else had this issue. I got a new tractor because of power steering. Now I am stuck with a lemon from Lowe's. I shop there regularly.

Craftsman T2200 Lawn Tractor. Purchased from Lowe's (Milledgeville Ga) July 10, 2023. Had to charge battery before using, less than 8 hours on mower air filter totally disintegrated on the inside, replaced and winterized it keeping in garage. April I put fresh gas, charged battery and after 10 minutes mower started smoking, engine running rough, stalling out. The spark plug was fouled out by oil, replaced, changed oil and filter, ran about 15 minutes doing same thing. Lowe's sent it off for warranty on April 25, 2024. Service called saying oil was dirty and carb. Was damaged. I don't understand why oil was dirty when I had just changed it. Not covered by warranty 370.54. Finally got thru to Lowe's manager and after heated discussion she finally agreed that Lowe's would pay cost. Asked if they would check battery and starter also.

Purchased a Craftsman 36 inch riding mower from Lowe's in May 2023. The first issue is safety; the seat is so slippery that I have had to reach out a leg to keep from falling off; The second issue is with the brakes, one time I was mowing and put the brake on and the mower kept moving into bushes. When backing the brakes hardly work. I have had constant battery issues and experienced a flat tire with no apparent damage. The mower scalps the grass when turning the mower and leaves ridges when mowing straight. Lowe's sent my mower to an unauthorized repair facility and I was charged $270.00 for installing a battery which was under warranty. Lowe's has been very uncooperative in accepting responsibility for their mistake.

Purchase a Craftsman lawnmower from Lowes under warranty, no service plan bought lawnmower. Will not hold gas, trying to go through this loop from Lowes to Craftsman is a big fat joke. Lowe's will not help over year purchase. Remind you paid for at purchase. Now my warranty is running out in 10 days, can not get anyone to help, keep passing ball, Craftsman will not answer phone or stupid online crap. I've got a 2,000 pile of crap. Never again Lowes never again.

I purchased a 3000 dollar Craftsman lawnmower. Only put 35 hours of on it and the throttle broke, battery has to be jumped every time used, belt came off twice and two tires have gone flat. I called to return it and Lowes only allows returns for 30 days. Ridiculous! There should be an exception for such an expensive LEMON! I was told to contact Craftsman. Craftsman Warranty center said I have to get the lawnmower to one of their repair centers. I told them I did not have a trailer and would have to rent one. I asked if I would be reimbursed and was told, "unfortunately not."

The engineering on these machines is a joke, and “planned obsolescence” is absolutely the case here. I've put maybe 40 hours on my Craftsman t140 riding mower, and have had to repair the carburetor at least four times already due to parts corroding. I can get my grass cut because I know how to repair it myself when it breaks, but it’s a total service-repair money-grab from anyone who isn’t proficient in mechanical repairs and who would prefer that the company fix it for them. About half the time I’m doing yard work, I end up pushing this mower back to my repair area because of some kind of parts failure, and usually pushes my yard work back another day. Believe me when I take the time out of my day to write this review, these mowers are very poorly engineered. I was educated in mechanical design, and these engineers ought to be embarrassed of themselves.

I recently purchased a lawn mower (Craftsman). It leaks gas from the carburetor and doesn’t cut the grass. It was on sale $400. Honda motor is the real reason I bought it. Rona refused to take it back. Stating there is gas in the tank. So it’s a hazard. Yet they sell gas on their shelves. They gave me the wrong number for craftsman (USA). Craftsman USA gave me the wrong number for craftsman CA. Craftsman CA gave me a number for MTD. USA MTD says take it back to where I purchased the mower. Everyone passing the buck. And I’m out $400 plus taxes. Craftsman and Rona have just lost a loyal customer. Unreal.

Craftsman Riding Mower. It is Jan 2023 and I am still waiting for a response from my Aug 2022 claim for the seat that broke. Product was purchased in March 2022. Repeated automated e-mails saying they will be in touch but never are. Even wrote to Stanley Black and Decker headquarters in Nov 2022 who acknowledged the letter and assured me they would "escalate" my concern "so that the division that handles your equipment will take action and will assist you." I'm still waiting. Apparently, that division is MTD and they clearly don't care. Craftsman Black and Decker Stanley all used to be reliable names. No more.

I purchased a Craftsman pressure washer in May 2019. I struggled to get it started initially, but it did finally start. After getting it started, I was able to successfully pressure wash my sidewalk and my patio. I put my pressure washer away in my garage and left it stored there. It has never started again despite several additional attempts. I assumed it was "user error" - that I was doing something wrong despite following the directly exactly, or possibly not pulling the cord hard enough even though I have no problem starting my lawn mower. Yesterday, after trying for two hours to start it without success (and a neighbor who used to work at a hardware store trying to help me), I gave up and began reading product reviews online. I discovered that countless other people also cannot get their Craftsman pressure washers to start.

UPDATED 5/22/2022: This is an update to my previous review of the new craftsman riding mower with a dead battery. MTD makes the parts I guess and I was told to message them about this issue. I did, several times and got no reply EVER! Do NOT buy a craftsman! They do not care! They make a bad mower. I’m also reporting to the BBB. And… I bought a TORO!

This mower has been a reliable product and does a sufficient job on uneven ground. This is an older model and I do not know if it is still made and I do not know where to buy a Craftsman product since Sears has closed in our area.

Cut the grass edges and yards Perfect! Performance is great and cutting is very important for yard workers to complete their work in a timely manner so that the Customers can be very happy and satisfied.

Parents were excited to buy a brand new lawn mower less than a year ago not even 10 hours on a 2000 dollar rider mower. The carburetor malfunctioned. Filled the whole engine with gas so oil was changed immediately. Took plugs out because of the hydrolock on cylinders put back together..very simple process. First bump the lawnmower lit on fire then immediately exploded mower and lit me on fire as well.. this thing was still immaculate condition with 10 hours on meter. Was told Lowes extended warranty would help replace the faulty mower.

Best mower I ever bought. Lasted for over 6 years and still going. Had to resend some cracks. But overall it's great. Have had other brands. But none has lasted as long. No engine problems. A starter replace early on.

I have a 42” Craftsman riding mower with a Kohler engine. I’ve had it for over 12 years and does a good job overall. One of the push rods gave out about 2 years ago and quick running. Luckily my brother is a mechanic and was able to repair it once I got the parts. Next time I will spend a little more and get a zero turn. Not sure on the brand now, will have to do some research.

We actually researched a couple seasons for just what we wanted as we limped our old Craftsman on. Replacing everything under the deck bought us some time but this year we sold it and went to Lowe's to get another craftsman. Has a cupholder which hubs wanted and I wanted no clutch and brake with right foot, medical thing. Has a 46' deck and works very well. Definitely recommend.