Craftsman Riding Mowers

Craftsman Riding Mower. It is Jan 2023 and I am still waiting for a response from my Aug 2022 claim for the seat that broke. Product was purchased in March 2022. Repeated automated e-mails saying they will be in touch but never are. Even wrote to Stanley Black and Decker headquarters in Nov 2022 who acknowledged the letter and assured me they would "escalate" my concern "so that the division that handles your equipment will take action and will assist you." I'm still waiting. Apparently, that division is MTD and they clearly don't care. Craftsman Black and Decker Stanley all used to be reliable names. No more.

I purchased a Craftsman pressure washer in May 2019. I struggled to get it started initially, but it did finally start. After getting it started, I was able to successfully pressure wash my sidewalk and my patio. I put my pressure washer away in my garage and left it stored there. It has never started again despite several additional attempts. I assumed it was "user error" - that I was doing something wrong despite following the directly exactly, or possibly not pulling the cord hard enough even though I have no problem starting my lawn mower. Yesterday, after trying for two hours to start it without success (and a neighbor who used to work at a hardware store trying to help me), I gave up and began reading product reviews online. I discovered that countless other people also cannot get their Craftsman pressure washers to start.

UPDATED 5/22/2022: This is an update to my previous review of the new craftsman riding mower with a dead battery. MTD makes the parts I guess and I was told to message them about this issue. I did, several times and got no reply EVER! Do NOT buy a craftsman! They do not care! They make a bad mower. I’m also reporting to the BBB. And… I bought a TORO!

This mower has been a reliable product and does a sufficient job on uneven ground. This is an older model and I do not know if it is still made and I do not know where to buy a Craftsman product since Sears has closed in our area.

Cut the grass edges and yards Perfect! Performance is great and cutting is very important for yard workers to complete their work in a timely manner so that the Customers can be very happy and satisfied.

Parents were excited to buy a brand new lawn mower less than a year ago not even 10 hours on a 2000 dollar rider mower. The carburetor malfunctioned. Filled the whole engine with gas so oil was changed immediately. Took plugs out because of the hydrolock on cylinders put back together..very simple process. First bump the lawnmower lit on fire then immediately exploded mower and lit me on fire as well.. this thing was still immaculate condition with 10 hours on meter. Was told Lowes extended warranty would help replace the faulty mower.

Best mower I ever bought. Lasted for over 6 years and still going. Had to resend some cracks. But overall it's great. Have had other brands. But none has lasted as long. No engine problems. A starter replace early on.

I have a 42” Craftsman riding mower with a Kohler engine. I’ve had it for over 12 years and does a good job overall. One of the push rods gave out about 2 years ago and quick running. Luckily my brother is a mechanic and was able to repair it once I got the parts. Next time I will spend a little more and get a zero turn. Not sure on the brand now, will have to do some research.

We actually researched a couple seasons for just what we wanted as we limped our old Craftsman on. Replacing everything under the deck bought us some time but this year we sold it and went to Lowe's to get another craftsman. Has a cupholder which hubs wanted and I wanted no clutch and brake with right foot, medical thing. Has a 46' deck and works very well. Definitely recommend.

This is the only company my family buys lawn movers from. I have had ten members in my family in Waterloo, Iowa who worked for this company, and retired from there. Their products are the best in the world.