
Craftsman Riding Mowers Reviews
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About Craftsman Riding Mowers
- Durable and long-lasting performance
- Easy to maintain and repair
- Good value for money
- Poor customer service experiences
- Warranty coverage concerns
Craftsman Riding Mowers Reviews
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Reviewed Sept. 23, 2024
I purchased a Craftsman T110 Riding mower earlier this year. I am 85 years old and have been using Craftsman mowers almost exclusively since I was 12 years old. My other Craftsman riding mower is a LT 1000. The older mower is far superior. The first issue with the T110 was the very first time I engaged the mower deck blades. There was a noticeable vibration from the mower deck. I immediately shut the mower off and looked for a loose blade or any visible damage. I found no detectable issue. I decided that possibly the blades were out of balance. I have never experienced that severe of a vibration on any other mower. I have not replaced the blades yet.
The second issue is with the 2 ply tires installed on the mower. The very first time I mowed, two tires went flat from goat heads. I had to order 4 ply rated tires after one use of the mower. The third issue is with the rear bagger. It is almost worthless. The flexible hose is too short by 3 or 4 inches, It keeps disconnecting from either end while mowing. Also it is far too wide to fit through my 48" side gate. My LT1000 with rear bagger fits nicely through the gate. The rear bagger also keeps plugging up the hose with grass. The bagger is very flimsy and hard to clean. I regret buying it and now rarely use it. Nice yard ornament. If I could mount the old bagger system on the T110, I would. That is not possible, due to the design differences. All in all, not one of my better decisions to buy it.
Reviewed Sept. 16, 2024
Last year I purchased a Craftsman 42 inch lawn tractor, within days I knew I had a lemon. Multiple issues from wiring and battery problems to carburetor choke sticking. I took it back. Being a firm believer in Craftsman, even from MTD, I accepted that maybe this was just a lemon, everyone has them from time to time, so I left Lowe's with another tractor the same make. The tractor worked great - for about 6 weeks. Then the choke started sticking, just like first one. Shortly after the mower started choking down and cutting out when in 3 inch high grass. Now, it's a fight to get it to cut consistently at all.
I contacted Craftsman AND Lowe's. Explained the problems, including the safety brake on the transmission not working, it rolls without releasing the transmission lock. So far as I can find, and after talking with a local repair shop on Craftsman's list, the repair won't be warranted. They tell me that MTD, the manufacturer, usually won't pay for the repairs that this mower likely needs, they've seen this before and MTD has always denied the claim. There is no way I can ever recommend a Craftsman or MTD product again.
Reviewed Sept. 3, 2024
30 hours on mower in 2 years and in the shop FIVE times and shop cost over $400. Warranty either not covered or you can’t find any factory help! I think my comment should stop any sales if they publish this. JUNK. JUNK.

Reviewed Aug. 14, 2024
I purchased a T210 riding lawn mower in 2020. I have 118 hrs on the machine. I recently experienced complete failure of the transmission. I took it to a reputable repair shop and they informed me that the repair parts were not available and it would need a whole new transmission. The mower in queue before mine was also a Craftsman with a failed transmission. Today I took the deck to the repair shop to donate along with the mower to try to help out someone else with parts. The engine ran fine. I thought about purchasing the next model up. I believe it was the 2400 as they don't make the T210 anymore. As luck would have it as I was at the shop a customer was dropping off a 2400 with only 40 hrs time on it for get this transmission failure. Come on Craftsman. Start building a reliable transmission or at least one that can have parts replaced. Needless to say I will no longer purchase a Craftsman. Buyer beware!!!! Highly disappointed.
Reviewed July 29, 2024
My Craftsman lawn tractor will only cut for 20 to 30 minutes. I have taken it to the shop and it is still doing it. New spark plugs, fuel and oil filters, everything we could think of and my warranty is about to expire and they haven't figured out what it wrong. Have anyone else had this issue. I got a new tractor because of power steering. Now I am stuck with a lemon from Lowe's. I shop there regularly.
Reviewed July 27, 2024
Craftsman T2200 Lawn Tractor. Purchased from Lowe's (Milledgeville Ga) July 10, 2023. Had to charge battery before using, less than 8 hours on mower air filter totally disintegrated on the inside, replaced and winterized it keeping in garage. April I put fresh gas, charged battery and after 10 minutes mower started smoking, engine running rough, stalling out. The spark plug was fouled out by oil, replaced, changed oil and filter, ran about 15 minutes doing same thing. Lowe's sent it off for warranty on April 25, 2024. Service called saying oil was dirty and carb. Was damaged. I don't understand why oil was dirty when I had just changed it. Not covered by warranty 370.54. Finally got thru to Lowe's manager and after heated discussion she finally agreed that Lowe's would pay cost. Asked if they would check battery and starter also.
I got it back 6/17/24. Repair order stated carb had been replaced, battery and starter working fine. Wrong! Again I had to charge battery, still smoked, got 1 cutting done. 2nd cutting charged battery, after 10 minutes started running rough engine cutting out, check oil, it was dirty, drained. Put fresh oil in. Checked spark plug. It was coated with oil, clean and reinstalled. Got 20 minutes of mowing and same thing. Very, very disappointed. I am 66 years old, have owned 3 Craftsman lawnmowers because my father and son believe in Craftsman (they are the best). Have always cleaned mine after mowing and keep them in garage. I've never had any trouble with them before so I purchased this one and it is definitely a lemon.
Reviewed June 26, 2024
Purchased a Craftsman 36 inch riding mower from Lowe's in May 2023. The first issue is safety; the seat is so slippery that I have had to reach out a leg to keep from falling off; The second issue is with the brakes, one time I was mowing and put the brake on and the mower kept moving into bushes. When backing the brakes hardly work. I have had constant battery issues and experienced a flat tire with no apparent damage. The mower scalps the grass when turning the mower and leaves ridges when mowing straight. Lowe's sent my mower to an unauthorized repair facility and I was charged $270.00 for installing a battery which was under warranty. Lowe's has been very uncooperative in accepting responsibility for their mistake.
Reviewed May 1, 2024
Purchase a Craftsman lawnmower from Lowes under warranty, no service plan bought lawnmower. Will not hold gas, trying to go through this loop from Lowes to Craftsman is a big fat joke. Lowe's will not help over year purchase. Remind you paid for at purchase. Now my warranty is running out in 10 days, can not get anyone to help, keep passing ball, Craftsman will not answer phone or stupid online crap. I've got a 2,000 pile of crap. Never again Lowes never again.
Reviewed Oct. 6, 2023
I purchased a 3000 dollar Craftsman lawnmower. Only put 35 hours of on it and the throttle broke, battery has to be jumped every time used, belt came off twice and two tires have gone flat. I called to return it and Lowes only allows returns for 30 days. Ridiculous! There should be an exception for such an expensive LEMON! I was told to contact Craftsman. Craftsman Warranty center said I have to get the lawnmower to one of their repair centers. I told them I did not have a trailer and would have to rent one. I asked if I would be reimbursed and was told, "unfortunately not."
Reviewed Aug. 22, 2023
The engineering on these machines is a joke, and “planned obsolescence” is absolutely the case here. I've put maybe 40 hours on my Craftsman t140 riding mower, and have had to repair the carburetor at least four times already due to parts corroding. I can get my grass cut because I know how to repair it myself when it breaks, but it’s a total service-repair money-grab from anyone who isn’t proficient in mechanical repairs and who would prefer that the company fix it for them. About half the time I’m doing yard work, I end up pushing this mower back to my repair area because of some kind of parts failure, and usually pushes my yard work back another day. Believe me when I take the time out of my day to write this review, these mowers are very poorly engineered. I was educated in mechanical design, and these engineers ought to be embarrassed of themselves.
Go buy an actual quality lawn mower, not this cookie cutter box store crap. Corporations buying and selling companies, with profiteering at their heart instead of quality, is what’s to blame here. Pay close attention to a companies history and read reviews before you give these big careless companies your hard earned money. This mower was given to me as a gift brand new, and I wish I had been there to tell them “DON'T!!!”. Also, the Lowe’s and craftsman call centers give you the total run around, and rarely or never return your messages. Do your due diligence folks, vote with your dollars.

Reviewed June 4, 2023
I recently purchased a lawn mower (Craftsman). It leaks gas from the carburetor and doesn’t cut the grass. It was on sale $400. Honda motor is the real reason I bought it. Rona refused to take it back. Stating there is gas in the tank. So it’s a hazard. Yet they sell gas on their shelves. They gave me the wrong number for craftsman (USA). Craftsman USA gave me the wrong number for craftsman CA. Craftsman CA gave me a number for MTD. USA MTD says take it back to where I purchased the mower. Everyone passing the buck. And I’m out $400 plus taxes. Craftsman and Rona have just lost a loyal customer. Unreal.
Reviewed Jan. 24, 2023
Craftsman Riding Mower. It is Jan 2023 and I am still waiting for a response from my Aug 2022 claim for the seat that broke. Product was purchased in March 2022. Repeated automated e-mails saying they will be in touch but never are. Even wrote to Stanley Black and Decker headquarters in Nov 2022 who acknowledged the letter and assured me they would "escalate" my concern "so that the division that handles your equipment will take action and will assist you." I'm still waiting. Apparently, that division is MTD and they clearly don't care. Craftsman Black and Decker Stanley all used to be reliable names. No more.
Reviewed June 13, 2022
I purchased a Craftsman pressure washer in May 2019. I struggled to get it started initially, but it did finally start. After getting it started, I was able to successfully pressure wash my sidewalk and my patio. I put my pressure washer away in my garage and left it stored there. It has never started again despite several additional attempts. I assumed it was "user error" - that I was doing something wrong despite following the directly exactly, or possibly not pulling the cord hard enough even though I have no problem starting my lawn mower. Yesterday, after trying for two hours to start it without success (and a neighbor who used to work at a hardware store trying to help me), I gave up and began reading product reviews online. I discovered that countless other people also cannot get their Craftsman pressure washers to start.
I called Craftsman to ask what could be done, but since the pressure washer is now out of warranty, they are unwilling to do anything to help besides direct me to a local service provider who would charge me to "fix" a product that never worked properly to begin with. I paid about $300 for this pressure washer and used it to clean my sidewalks and patio one time. It was a complete waste of money. I would have been better off hiring someone else to do it, but instead, I am out $300 and now have a piece of equipment in my garage that doesn't work. My sidewalks need pressure washed again and I'm back to square one. With so many other people experiencing the same thing, I wonder if there is any collective action that can be taken against Craftsman to hold them accountable?
Reviewed April 29, 2022
UPDATED 5/22/2022: This is an update to my previous review of the new craftsman riding mower with a dead battery. MTD makes the parts I guess and I was told to message them about this issue. I did, several times and got no reply EVER! Do NOT buy a craftsman! They do not care! They make a bad mower. I’m also reporting to the BBB. And… I bought a TORO!
ORIGINAL REVIEW: Bought 5/21. Had dead battery in 10/21. Customer service phone system does not work. Spent 2 days and hours trying to talk to someone. Authorized warranty dealer said I pay 90$ for the pickup. Craftsman should pay that for selling a crappy mower where the battery dies in 5 months! That’s ridiculous. Riding mowers cost a lot of money and they should pay to get serviced! Never buy craftsman!
Reviewed Aug. 13, 2021
This mower has been a reliable product and does a sufficient job on uneven ground. This is an older model and I do not know if it is still made and I do not know where to buy a Craftsman product since Sears has closed in our area.
Reviewed Aug. 13, 2021
Cut the grass edges and yards Perfect! Performance is great and cutting is very important for yard workers to complete their work in a timely manner so that the Customers can be very happy and satisfied.
Reviewed Aug. 12, 2021
Parents were excited to buy a brand new lawn mower less than a year ago not even 10 hours on a 2000 dollar rider mower. The carburetor malfunctioned. Filled the whole engine with gas so oil was changed immediately. Took plugs out because of the hydrolock on cylinders put back together..very simple process. First bump the lawnmower lit on fire then immediately exploded mower and lit me on fire as well.. this thing was still immaculate condition with 10 hours on meter. Was told Lowes extended warranty would help replace the faulty mower.
Then later almost 3 weeks of red tape of them not even knowledge of where it was ..they were not covering anything at all. A little upset. My parents are old, retired and don't have a ton to spend. And I have permanent scars both arms from a trusted company...so called..I will be buying from another maker period. And yes I will be pursuing this ..very ignorant the way we were treated..please trust in other brands if you value your life.
Reviewed Aug. 11, 2021
Best mower I ever bought. Lasted for over 6 years and still going. Had to resend some cracks. But overall it's great. Have had other brands. But none has lasted as long. No engine problems. A starter replace early on.
Reviewed Aug. 10, 2021
I have a 42” Craftsman riding mower with a Kohler engine. I’ve had it for over 12 years and does a good job overall. One of the push rods gave out about 2 years ago and quick running. Luckily my brother is a mechanic and was able to repair it once I got the parts. Next time I will spend a little more and get a zero turn. Not sure on the brand now, will have to do some research.
Reviewed Aug. 8, 2021
We actually researched a couple seasons for just what we wanted as we limped our old Craftsman on. Replacing everything under the deck bought us some time but this year we sold it and went to Lowe's to get another craftsman. Has a cupholder which hubs wanted and I wanted no clutch and brake with right foot, medical thing. Has a 46' deck and works very well. Definitely recommend.
Reviewed Aug. 7, 2021
This is the only company my family buys lawn movers from. I have had ten members in my family in Waterloo, Iowa who worked for this company, and retired from there. Their products are the best in the world.
Reviewed Aug. 6, 2021
Works great. Transmission is easy to use. Great turning radius. Briggs and Stratton engine is easy to start with the electric starter and has power to tow with. Blade system cuts very well and the deck provides great vacuum.
Reviewed Aug. 5, 2021
Reliable, keep oil and air filter changed and it will last for a decade or more, I went with an extended 3 Year warranty that covers anything other than routine maintenance, only issues I've had were battery cables vibrating loose, check those beginning of the season and you'll be just fine.
Reviewed Aug. 4, 2021
Really makes it easy to maintain the beauty of your lawn. Gets around corners, bushes and mulch patches with ease and the sharp blades cut through debris. The seat is comfortable and a relief on your back. The mower is easy to clean and maintain for the next use.
Reviewed Aug. 3, 2021
The Craftsman riding mower is cheaply made, constantly falling apart. The drive belt and blade belt constantly fall off. The steering is horrible and the mower needs service more than it gets use. Even with a purchased protection plan, the hassle of the craftsman mower is not worth the hassle. Pay more money and buy something quality. As multiple repair men have told me, the craftsman is no better than a Walmart mower.
Reviewed Aug. 2, 2021
Craftsman mowers are easy to start, the gears and levers are in logical places and easy to understand and use. The various mower attachments work well with the mower. Ours has lasted over 30 years and is our reliable workhorse.

Reviewed Aug. 1, 2021
I have access to several mowers. I garage them. One is 30 years old and runs great. I like it but it has several foibles. If I heed all those little quirks, it is fine and still does a remarkable job. I have it checked out 1 or more each year, oil, blade, filter, etc. Briggs & Straton. Love it.
Reviewed July 31, 2021
Had one with a Kohler engine. This was the worst Craftsman I ever owned. I will not buy another unless it has a B&S engine. The oil plug was seeping oil because a nut worked loose and oil leaked out on the ground on the kohler and I didn’t see it and the warranty co. Refused to replace the engine when it seized up. I never had an issue with a B&S engine
Reviewed July 30, 2021
I am a senior so this is the only way to mow for me, I love my Craftsman riding mower. It cuts so well. Have owned it for 3 years. Easy maintenance, just replaced the blades and it's like new. I moved to Florida from Colorado, lived in the mountains, no lawn to mow there, but here in Palm Coast we take pride in our yards. I have bought Craftsman products all my adult life and they never let me down. I highly recommend this riding mower. A lot of people have lawn service but I do all my own lawn service so I figure I have saved a lot of money over the years by getting this rider.
Reviewed July 29, 2021
I have always used products by Craftsman, they are well manufactured and they back their products with an outstanding warranty. Lowe's now carry their products which is very convenient and I would definitely recommend them to all my family and friends.
Craftsman Riding Mowers Company Information
- Company Name:
- Craftsman Riding Mowers
- Website:
- www.craftsman.com
