Craftsman Riding Mowers Reviews

I recently purchased a lawn mower (Craftsman). It leaks gas from the carburetor and doesn’t cut the grass. It was on sale $400. Honda motor is the real reason I bought it. Rona refused to take it back. Stating there is gas in the tank. So it’s a hazard. Yet they sell gas on their shelves. They gave me the wrong number for craftsman (USA). Craftsman USA gave me the wrong number for craftsman CA. Craftsman CA gave me a number for MTD. USA MTD says take it back to where I purchased the mower. Everyone passing the buck. And I’m out $400 plus taxes. Craftsman and Rona have just lost a loyal customer. Unreal.

Craftsman Riding Mower. It is Jan 2023 and I am still waiting for a response from my Aug 2022 claim for the seat that broke. Product was purchased in March 2022. Repeated automated e-mails saying they will be in touch but never are. Even wrote to Stanley Black and Decker headquarters in Nov 2022 who acknowledged the letter and assured me they would "escalate" my concern "so that the division that handles your equipment will take action and will assist you." I'm still waiting. Apparently, that division is MTD and they clearly don't care. Craftsman Black and Decker Stanley all used to be reliable names. No more.

I purchased a Craftsman pressure washer in May 2019. I struggled to get it started initially, but it did finally start. After getting it started, I was able to successfully pressure wash my sidewalk and my patio. I put my pressure washer away in my garage and left it stored there. It has never started again despite several additional attempts. I assumed it was "user error" - that I was doing something wrong despite following the directly exactly, or possibly not pulling the cord hard enough even though I have no problem starting my lawn mower. Yesterday, after trying for two hours to start it without success (and a neighbor who used to work at a hardware store trying to help me), I gave up and began reading product reviews online. I discovered that countless other people also cannot get their Craftsman pressure washers to start.

UPDATED 5/22/2022: This is an update to my previous review of the new craftsman riding mower with a dead battery. MTD makes the parts I guess and I was told to message them about this issue. I did, several times and got no reply EVER! Do NOT buy a craftsman! They do not care! They make a bad mower. I’m also reporting to the BBB. And… I bought a TORO!

This mower has been a reliable product and does a sufficient job on uneven ground. This is an older model and I do not know if it is still made and I do not know where to buy a Craftsman product since Sears has closed in our area.

Cut the grass edges and yards Perfect! Performance is great and cutting is very important for yard workers to complete their work in a timely manner so that the Customers can be very happy and satisfied.

Parents were excited to buy a brand new lawn mower less than a year ago not even 10 hours on a 2000 dollar rider mower. The carburetor malfunctioned. Filled the whole engine with gas so oil was changed immediately. Took plugs out because of the hydrolock on cylinders put back together..very simple process. First bump the lawnmower lit on fire then immediately exploded mower and lit me on fire as well.. this thing was still immaculate condition with 10 hours on meter. Was told Lowes extended warranty would help replace the faulty mower.

Best mower I ever bought. Lasted for over 6 years and still going. Had to resend some cracks. But overall it's great. Have had other brands. But none has lasted as long. No engine problems. A starter replace early on.

I have a 42” Craftsman riding mower with a Kohler engine. I’ve had it for over 12 years and does a good job overall. One of the push rods gave out about 2 years ago and quick running. Luckily my brother is a mechanic and was able to repair it once I got the parts. Next time I will spend a little more and get a zero turn. Not sure on the brand now, will have to do some research.

We actually researched a couple seasons for just what we wanted as we limped our old Craftsman on. Replacing everything under the deck bought us some time but this year we sold it and went to Lowe's to get another craftsman. Has a cupholder which hubs wanted and I wanted no clutch and brake with right foot, medical thing. Has a 46' deck and works very well. Definitely recommend.

This is the only company my family buys lawn movers from. I have had ten members in my family in Waterloo, Iowa who worked for this company, and retired from there. Their products are the best in the world.

Works great. Transmission is easy to use. Great turning radius. Briggs and Stratton engine is easy to start with the electric starter and has power to tow with. Blade system cuts very well and the deck provides great vacuum.

Reliable, keep oil and air filter changed and it will last for a decade or more, I went with an extended 3 Year warranty that covers anything other than routine maintenance, only issues I've had were battery cables vibrating loose, check those beginning of the season and you'll be just fine.

Really makes it easy to maintain the beauty of your lawn. Gets around corners, bushes and mulch patches with ease and the sharp blades cut through debris. The seat is comfortable and a relief on your back. The mower is easy to clean and maintain for the next use.

The Craftsman riding mower is cheaply made, constantly falling apart. The drive belt and blade belt constantly fall off. The steering is horrible and the mower needs service more than it gets use. Even with a purchased protection plan, the hassle of the craftsman mower is not worth the hassle. Pay more money and buy something quality. As multiple repair men have told me, the craftsman is no better than a Walmart mower.

Craftsman mowers are easy to start, the gears and levers are in logical places and easy to understand and use. The various mower attachments work well with the mower. Ours has lasted over 30 years and is our reliable workhorse.

I have access to several mowers. I garage them. One is 30 years old and runs great. I like it but it has several foibles. If I heed all those little quirks, it is fine and still does a remarkable job. I have it checked out 1 or more each year, oil, blade, filter, etc. Briggs & Straton. Love it.

Had one with a Kohler engine. This was the worst Craftsman I ever owned. I will not buy another unless it has a B&S engine. The oil plug was seeping oil because a nut worked loose and oil leaked out on the ground on the kohler and I didn’t see it and the warranty co. Refused to replace the engine when it seized up. I never had an issue with a B&S engine

I am a senior so this is the only way to mow for me, I love my Craftsman riding mower. It cuts so well. Have owned it for 3 years. Easy maintenance, just replaced the blades and it's like new. I moved to Florida from Colorado, lived in the mountains, no lawn to mow there, but here in Palm Coast we take pride in our yards. I have bought Craftsman products all my adult life and they never let me down. I highly recommend this riding mower. A lot of people have lawn service but I do all my own lawn service so I figure I have saved a lot of money over the years by getting this rider.

I have always used products by Craftsman, they are well manufactured and they back their products with an outstanding warranty. Lowe's now carry their products which is very convenient and I would definitely recommend them to all my family and friends.

Tough, dependable, will run for years with annual maintenance. One of the best around. I've had mine for approximately 17 years. When this mower has had its last run, I will get another Craftsman Mower.

Lowe's does not stand behind the products that they sell, if you don't pay for an extended warranty you're screwed. Didn't think I needed an extended warranty, after all it's a "Craftsman", Junk! You will be lucky if you don't have to pay for repairs with the warranty, Sad. I purchase a Craftsman Tiller $800 4-5-2020, used twice to till garden. Still has paint on blades if that tells you how new it is. Tried to take back to Lowes 3-29-21. The bottom seal around blades blew out, oil everywhere. Lowes put me off and did nothing. Very rude service rep and manager could care less, bet if it was his he would feel differently. You couldn't give me anything with the name Craftsman and I'll be using Home Depot from here on out. Screw Craftsman and Lowe's, before they screw you. One mad ex-customer....

18.5 HP, 42" Mower with Electric Start, Automatic Transmission. Model No. 917.276760. Purchased in 2006 to cut two acres, this continues to be a reliable workhorse. Replaced the mower deck a couple years ago due to it rusting since I was storing it outside, and replaced both mandrels and the drive belt. Replaced the spark plug and air filters once, and the battery twice. All other parts are original and performing well. If it ever wears out completely, I'll definitely choose another Craftsman model to replace it.

Great machine. I have bad legs and cutting the grass was a real pain but with this machine it's a breeze. I just love it. Runs like a charm. My only complaint is that it is a bit loud. But then what can you expect from a one cylinder gas engine.

I purchased my Craftsman 42" cut riding mower in early 2000 and it has worked very well on level ground as well as steep hills. It has cut even thick grass or wet grass with very little effort. I like the safety feature on the mowing deck with the roller in front of it and the wheels on each corner of the mower deck.

This riding mower has performed good for me for several years. I have used it for mulching leaves as well as mowing grass. The leaves are really dusty and the air and fuel filter needs to be changed yearly. Overall a pretty reliable mower.

We loved our Craftsman riding mower. We were mowing 4 lawns a month. The mower held up very well. Beautiful red color. Comfortable seat. It has a great turning radius. It handled really well. Over all we would buy one again.

I bought a 12 h/p 32-inch cut in 1990 and I am still using this lawnmower. It has very few repairs done on it. We have replaced 1 set of blades and the deck belt a couple of times. I mow for at least 2 hours every time I mow. It would be very hard today to buy another lawnmower that is as good as this one. I do not plan to part with my mower anytime in the near future.

I've owned 2 Craftsman riding mowers. The first one failed quickly, sold it after 3yrs broken. The second one had similar issues but was still under warranty. Carb replaced, problem came back. Motor replaced, worked better for about 5-6mos, then the plastic gas tank split. While not expensive, the repair is. I decided to fix it, 7hrs of labor, total disassemble of frame/parts. Got it running again, sold it. I'm running Cub Cadet now with zero issues.

I have had my Craftsman mower for about 4 years, and I have been very happy with the performance of the machine. I also got the three-unit bagger for the mower, and it has proved to be worth the money in a very professional looking mow job.