Cox Homelife Reviews

Good customer service. People there answer the call very fast and can answer all my questions. They are very professional. They are also very polite. The technician came in a timely manner. Very professional and helpful. He explained everything there was to know about the system. He was very patient. I am happy with the service. I have someone watching over my house all the time and we feel safe and secure with our alarm system. All doors and windows are being monitored. The price is ok, it is not too expensive or too cheap but I think the value is good especially compared to other companies that have higher prices or less services.

Customer service was polite and adequate, however not overly friendly and eager to help. My call was usually taken in a timely fashion and issues were addressed immediately. Setup and installation was efficient without being intrusive. The rep was polite, informative, and got the job done in a timely fashion. The monitoring is adequate for the cost and easy to use, even for children. I have no complaints so far. More discounts are always a good thing though. This is an adequate value for the cost. It's pretty much average when you compare the many different services available across each company.