About Cal Spas
With over 35 years of experience, Cal Spas is a provider of luxury spas and accessories. We pride ourselves in being a top Global Manufacturer of Home Resort Products.
Innovation and technological advancements are top priorities when crafting Cal Spas products. Built with more standard features and designer appeal, our products are a great addition to any outdoor space.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Customizable jet configurations
- Warranty on all models
- Hydrotherapy massage features
- No instant trade-in quotes
- Prices found through local dealers
Cal Spas offers a range of highly customizable hot tub models with a variety of seating options and jet configurations. All of its hot tubs come with a standard warranty, but pricing estimates aren’t available online.
Cal Spas Reviews
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I don't have a Cal Spas anymore but I loved it. It worked well. We moved a little over two years ago, and we left the Cal Spas at the other house. I’ve had four spa hot tubs in my lifetime, and that was probably the easiest one to operate and keep the water balance in, for whatever reason. Which obviously, makes it more enjoyable too when you’re not fighting the water all the time.
I had a Hot Springs spa for 20 years, and then the guy who worked for Hot Spring Spas started his own place and said, "This is just as good as Hot Spring Spas and you'll love it and it's great." But I really regret buying this Cal Spas. It's a spa, but if I never had the Hot Spring spa before, I wouldn't have something to compare it to. It's noisy. The system for managing the chemicals isn't as developed. I'm constantly having to add chemicals and it's not even that old. The pillows on the spa have already deteriorated. I wouldn't recommend it. I wouldn't buy it again. I would probably go back to Hot Spring Spas. I'm disappointed.
We appreciate your feedback and value all of our customers. Please contact us so we can assist in a resolution and some chemical advice for your spa.Sincerely,
Cal Spas Team
I like my Cal spa a lot. Just before I get in, I click it up to 106 and it doesn't take long to get to 106 at all. I like that I could set all the jets off except for one chair and take all the pressure into one chair.
I call my Cal Spas the fountain of youth. The delivery was great and it's been a good hot tub. I like that it has a lot of jets. I have a bad lower back, so that's what I was looking for. I've had hot tubs most of my adult life and most of them have had leaks and things falling apart. I had one where the jets would constantly explode and all the ball bearings would spray all over. But I've not had any of that with Cal Spas. The quality held up and it's a year and a half old now. I've had not a single problem and it's the first hot tub that I've had that I can say that.
The people from Cal Spas were really nice and very helpful. I was going from spa place to spa place, and Cal Spas was the most reasonable place to purchase a spa from. They had people come out and do the installation. They did everything like they were supposed to. I like the jets. I like the color. One thing I wish they would have had was speakers in there. Besides that, everything else runs perfectly. I've only had one issue with the product. One of the jets got clogged. I had to have somebody come out and fix it, but the spa is almost three years old, so it was not too bad.
I complained about the jets and nobody ever reached out to me or called me. But my experience wasn't too bad. It was easy to go online and order things. I recommended it to my stepdaughter.
My spa is fine but the cover is not that great. After a while with the rain, it starts to bevel in. It's not as sturdy as it should be and it has bellowed in. The guy that sold the spa to me came out and fixed it.
I already knew that Cal Spas existed, but I didn't look at them until I was at the Valley fair. Also, I read about them. I knew they are all worthy and they were good spas. The installers came in on a flatbed truck set on furniture dollies. And then I have a double gate, so it came on dollies on its side into my backyard. They were nice guys.
I got a good deal. I got the model that only has seats, jets for the spa on one end. It's a large swim spa. But I only got it for the pool part of it, not just the spa side. So it doesn't have a lot of seats. Only the two on the one end that have jets for the spa side. I've had shoulder surgery so the jets on my one side are different than the jets on the other side. That was my favorite spot.
The only thing I'm not happy about my spa is I have a crack at the top of it. I already have Astro Turf down and under the Astro Turf is a bunch of sand because I used to have above ground pools. So the sand is still all there. And then I have Astro Turf on top of it. They told me I needed to put pea gravel down on top of the Astro Turf to be able to level the spa. When the workers came out to deliver it, they said I didn't need to do that. But because of the pea gravel, the spa is not sitting level now. I used it a lot the first year. A lot by half the time the second year. I haven't used it all this year. It has been empty. I have cracks on the top edge because the spa is not sitting level. I have to call somebody out to level it. Cal Spas has not returned my calls back a lot when I called Secard. I don't know who to call. But I took pictures of it and I passed around to people who are interested. I still promote Cal Spas.
The reps from Cal Spas did a good job when we bought the hot tub. The grandkids are starting to use it a lot more and it’s holding up great. We've had no problems so far. So, we highly recommend it.
We absolutely love our Cal Spas hot tub. It's a great product. You definitely get what you pay for. I love all the different light settings that we can do and the fountain in the back. We can have that on or off. We also enjoy the foot things on the floor. We love Cal Spas' customer service and everything that we get through them too. The company is awesome. If we have something come up, we call and they take good care of us.
The reps were friendly and went out of their way to answer any questions. The delivery was perfect, on time and there were no issues. I enjoy the jets and the cost against the quality was good.
I purchased the Cal Spas product through Secard Pools and they were great. It was amazing dealing with the reps I worked with. They showed me all the spas and the different features. They also set up the installation.
They were helpful. We had bought a cover that would lift back but it didn't fit. So, they took it back without a problem. But the biggest problem is the headrest wears out real fast. We've already had to replace them. They also get sun damage and water damage and we weren’t advised of that ahead of time.
The delivery of our tub was good. But after the crew left, we noticed that there was a big gouge in the wall behind the hot tub. It looked like a screwdriver that was sticking out of somebody's pocket could have easily gouged the wall. We called Cal Spas about that but they never followed up with us on that. My husband ended up giving up about it. The tub itself seems to be fine so far although we're having a water issue right now. We can't seem to remove the cloudiness from the water. We're trying to figure out what's going on there.
The tub got hot water in it. It’s comfortable and a good size. I’m 6’7’’ and it fits me great. It has the lights and stuff in it and that's nice. My kids love playing with that. It’s got that big jet in the middle and the kids also like that.
It has been a great experience with our Cal Spas hot tub. This is our second one and we’ve had it a long time. We had our first one for nine years and it was also a Cal Spas. We go to the store and buy our chemicals and the guys are great to deal with. They always have what we need and they answer any questions that we have. The quality of the hot tub is excellent and that thing is a lifesaver at times when you’re so sore. I already have recommended Cal Spas to people and they thought about getting a hot tub.
Our tub from Cal Spas has been good, so far. The delivery was excellent. We haven't had any issues with it. It's there and we are able to enjoy it whenever we want. We love it.
My mom researched different companies and decided that Cal Spas was the one that would meet her needs better. Making the purchase and getting everything installed was an easy process. It probably took a little longer for us because we had to have an electrician out to do the right wiring for the spa. The only issue that we had with the installation was that they didn't have the right hardware to attach the safety arm that covers the top so that didn't get done. But the spa has a good size. It has the lounge spot and the different jets. It's a little tricky sometimes with some of the controls though.
We love our Cal spa. I wish I would have looked into doing a salt water one, but we're definitely satisfied. It works great. My husband also goes to the store to pick up the chemicals and the reps have been great with helping out with any questions that we have. They've always been helpful at the store.
Everything was good with my experience with Cal Spas. The installation of our spa went fine.
Our tub from Cal Spas works fine. The quality is good. However, we waited months because they couldn't deliver it and we're only two blocks away from them.
I got my hot tub in 2018. I like the fact that you're able to pick the colors and lighting and how you want it to look. When it was delivered, the delivery people were very nice, helpful, and informative. I hooked it up and the quality is very good. I'm also enjoying that it brought some value to my backyard and it helped with the sale of it.
Cal Spas is horrible. They need to improve their product. Their delivery people that showed up were worthless and we pretty much ended up installing the swim spa. Now, it has already developed cracks. When I tried calling somebody, I got the runaround and gave up. Once they've got your money, it's pointless. The whole experience was an absolute farce.
My husband likes the privacy of Cal Spas. He can swim in it in the back and doesn't have to go to public pools. The installers of our spa were pretty good. The only thing is the foundation where they put the spa. The seat bent. They put the spa on too soon before the cement dried and it cracked. They tried to remedy that but they weren't able to. But the spa itself is working great. Customer service has been great too. If we have any questions, they are very willing to show us and help us.
We like our Cal Spas and it has been nice. We were really going in the spa until I had a car accident and my husband got hurt too. We haven't been able to get into it for maybe a year. But our grandkids loved it. It’s really cold here right now but I would like to start using the spa again. And I will as soon as the doctor lets me.
The people at the Cal Spas showroom were spectacular. Our landscaper drove over to talk to them about how things worked and they helped explain everything to him. The salesman was great and so was the lady in the office that helped us. There was a really good customer service. But the installation part was a little tough. We had ideal conditions in that we had a brand new home built. But the spa is so large that we had to find a crane company to deliver it into our backyard. Luckily no homes had been built behind us yet. What happened was the crane we hired was short and couldn't get in. And the company didn't bring the backup materials to be able to bring the spa to our front yard. They had to come back out another time which meant we had to hire another crane. We got charged a show-up fee for the crane. That was the downside. The delivery was difficult and unorganized.
That aside, our Cal Spas is of extremely good quality. Everything was installed beautifully. We follow the guidelines in the booklet that we got about how often to clean it and maintain it. With that, ours is in excellent shape. We love the fact that we can switch our Cal Spas back and forth between a spa and a swimming pool. In the area we live in, it gets really hot in the summer but we have access to the spa for the rest of the year. We like how it's versatile that way. We also really like that our Cal Spas is large for a spa. When we use it as a spa, we can swim around in the warm water. We really love our Cal Spas and we're glad we bought it.
Purchased a Cal spa in June and currently making monthly payments for 4 months now but still don’t have a cal spa to enjoy. Production and ship date has been pushed back for 4 months now. I have been updated monthly by Dream Style Remodeling.
I am sorry Marci, There have been so many delays due to covid 19, and many customers are waiting just as yourself. The dealer where this was purchased is really good and reliable, but cannot deliver until we ship the spa. I can certainly reach out to him and request a refund if this is what you are seeking. I am sure during these difficult times the store will not have a problem canceling this order and refunding your money. Again, my sincere apologies for the frustration you have had to endure. Please contact me a Contactus@calspas.com, I will be happy to help you with this. Karen
The price and the amenities on the Cal Spas tub was worth it. I bought one back in 2002 as my first one and I just replaced it with another one. The installation took a couple hours and it went good. I have the Genesis model. The lights change color and it's got a little waterfall, a lounge and jets. We like it. Everything is good.
I've only bought one hot tub, and Cal Spas was the one. I looked at five companies and I went with them because of the relative cost for what I was looking for. The representatives knew what they were talking about, except with their estimate on the power usage. Most of the dealers were way off on that one though. Apart from that, the install was smooth and the tub is high quality.
I like the style and everything about my Cal Spas spa. It’s an all around 10. The quality is very good too. We had some troubleshooting questions and they took care of it.
Cal Spas is a good company. Their customer service is awesome and the spa installation went perfectly. The quality is excellent too. Right now, the head pillows for the spa are a little bit worn and I'm repurchasing them.
Cal Spas Company Information
- Company Name:
- Cal Spas
- Year Founded:
- 1462 East Ninth Street
- Postal Code:
- United States