Cal Spas
AUTHORIZED PARTNER

Cal Spas

 3.8/5 (34 ratings)
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Cal Spas

About Cal Spas

With over 35 years of experience, Cal Spas is a provider of luxury spas and accessories. We pride ourselves in being a top Global Manufacturer of Home Resort Products.

Innovation and technological advancements are top priorities when crafting Cal Spas products. Built with more standard features and designer appeal, our products are a great addition to any outdoor space.

Overall Satisfaction Rating

  • 5 stars
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  • 1 stars

Pros

  • Customizable jet configurations
  • Warranty on all models
  • Hydrotherapy massage features

Cons

  • No instant trade-in quotes
  • Prices found through local dealers

Bottom Line

Cal Spas offers a range of highly customizable hot tub models with a variety of seating options and jet configurations. All of its hot tubs come with a standard warranty, but pricing estimates aren’t available online.

Top Cal Spas Reviews

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Rated with 5 stars
Verified

We got the Aqua 730 Lounge. It has the one seat that’s a lounge, and then it has the little lights in it. And the rest are seats and they have the jets on each seat and the lounge...

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Rated with 5 stars
Verified

They're pretty much the best in terms of quality and total protection warranty. And I've had very positive interactions with their reps. I got an eight-foot tub, and the installat...

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Cal Spas review

Cal Spas' hot tubs feature cutting-edge jet configuration technology that provides a full hydrotherapy session with every soak. The company offers customizable jet configurations, seating and entertainment accessories, including curved-cascade LED waterfalls.

The U-Select option lets customers choose between options for the hot tub's design and seating, including bench seats and lounge seats with spa jets positioned to target both your upper and lower body during a hydrotherapy session. Its Kool seat lets you comfortably acclimate to the temperature when getting in or out of the tub. The company’s patented, stainless steel Candy Cane jets provide different massage options so every soak is satisfying.

Cal Spas models

Cal Spas manufactures three series of hot tubs: Patio, Escape and Platinum. Each series has a selection of models with different seating and jet configurations plus other customizable options. Price ranges vary with each model and series, and the company offers free online quotes upon request.

  • Cal Spas Patio collection: Like its name implies, the Cal Spas Patio Spa collection are patio-sized spas. Popular models include the Pacifica Plus PPZ-732L, a six-person hot tub with 32 jets that features a 5.5kW titanium heater and a 5-inch multi-color LED spa light. Another popular hot tub in the Patio series, The Kona Plus PPZ-534L, seats three people and comes with 34 jets, a 5.5kW titanium heater and a 5-inch multi-color LED spa light.
  • Cal Spas Escape collection The Escape series comes with adjustable controls to personalize each soak. Escape Plus Spas provide a three-pump system with hydromassage technology. The Pacifica EC-739L offers room for six people and has 39 jets. The Tropical EC-739B comes with waterfalls and a perimeter LED lighting package.
  • Cal Spas Platinum collection Cal Spas' Platinum series includes U-Select jet options. The U-Select jet provides hydrotherapy massages for the feet, shins, shoulders, back and neck. One popular Platinum series model, the Huntington PL-772L, seats six people, comes with 72 jets and includes a 20-foot cascade LED waterfall. Other hot tubs in the series have up to 93 jets.

Cal Spa prices

To find out the cost of a Cal Spas hot tub model, request a quote online. Certified Cal Spas dealers near you follow up with more information about the pricing and availability of the spas that interest you.

Most reviews state that Cal Spas are reasonably priced. Costs for entry-level hot tubs cap at around $7,000, and luxury models start at $13,000.

Cal Spas also accepts trade-ins — fill out its online form with information on the series, model and age of your spa to get a competitive, no-obligation trade-in estimate.

Cal Spa accessories

Customers can find a variety of hot tub extras and decor options available with the Cal Metro product line, including hot tub steps, benches, privacy screens, bars and barstools. Cal Spas' covers keep debris out of your hot tub and help it run more efficiently. You can also purchase pillows, headrests, filters and replacement parts. Replacement filters are available online for each hot tub model.

Cal Spas warranty

Depending on the series and model, each Cal Spas hot tub includes:

  • A five- or 10-year shell structure warranty
  • A two- or seven-year shell finish warranty
  • A two- or five-year parts warranty
  • A two- or five-year labor warranty
  • A one- or five-year cabinet warranty

The owners' manual provides more detailed information on the warranty you have based on the model you bought. Make sure you understand the warranty included with your hot tub before purchasing it.

Cal Spas FAQ

Where is the Cal Spas factory?

The Cal Spas factory is in Pomona, California.

What is the Cal Spas app?

The Cal Spas app is a tool used by dealers to showcase updated listings and manuals. It also offers helpful troubleshooting guides to help Cal Spas hot tub owners.

How do you reset a Cal Spa?

If your spa is under warranty, you must have all services performed by a spa service tech or risk voiding your warranty. If you’re having a repair issue with your spa, it’s best to call a spa dealer to schedule service.

How much does a Cal Spa cost?

Cal Spas’ prices depend on the model you choose and the features you want. You can request a free quote online to have a certified local dealer contact you directly with pricing and availability.

Are Cal Spas any good?

Cal Spas constructs its hot tubs for strength and durability. Its spas have several features, including:

  • U-Select Hydrotherapy system: This system allows you to select different combinations of jets from ten configurations. The U-Select Hydrotherapy system allows users to target specific muscles and choose different pressure intensities.
  • Adjustable Therapy system: This system offers targeted muscle relief therapy. Seats are constructed to conform to your shape, and the jets are placed along specific lines of the body. Nine different jet pressure levels are available. A motor and control panel allow users to personalize each massage system.
  • Aquatic Air Therapy: Aquatic Air Therapy Jets offer an optimal massage therapy experience for aching muscles and joints. The Flex Jet offers a gentle but firm stream for delicate areas of the body, including the hands, wrists or knees. The Duo Jet is for larger parts of the body, such as the back or shoulders. The Precision Jet uses a combination of air and water to target problem areas.
  • Pro Trainer: The Pro Trainer allows swimmers to adjust all of the jets at once. There are six different speeds of swim currents that offer everything from low-resistance aquatic workouts to more intense training. The Smart Control module has a Swim Pro Workout button that lets swimmers choose from different types of training.
  • Fountain of Youth: This patented hydrotherapy uses micro-bubbles, which increase oxygen levels in the water to energize your skin and increase collagen production. The system also kills bacteria and promotes healing.

Are Cal Spas hot tubs worth it?

Yes, Cal Spas are worth a closer look if you are considering a new hot tub. The company offers a variety of customizable products, including hot tubs and swim spas. However, pricing isn't readily available without a quote from a local Cal Spa dealer, which can slow down your decision-making process. Still, local customer service representatives can help you select the perfect model for your budget.

Cal Spas Reviews

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How do I know I can trust these reviews about Cal Spas?
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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2022

We liked the Cal spa design we had. It gave us enough room for my almost seven-foot son so it was great. It's got a waterfall and then, it had a corner one where you can adjust the jets from that area. It had jets coming out of the floor, another corner one and two side ones. The installation was good. I had a problem though with the two side ones, which struggled with either airlocks or it wasn't set up right in that respect. We had it for two years but we had to sell it with the house because it cost too much to move that. I would have almost bought a brand new one by the time I put that in and moved from Texas to Michigan. So I left it there and sold it to the people that bought the house. I’m gonna buy another thing up here probably. My wife loved the heck out of it. She was in it almost probably every other night.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 22, 2022

    The Cal Spas salespeople were the owners of the shop, and they were pretty good. The delivery people came several times. The only problem I had was the tub is so wide, we had to hire a huge crane that could barely get it over the top of the house without going into alarms. We got it settled after four different attempts with four different cranes. I have the tub set up on a deck at the back of my house facing Sierra Blanca mountain chain. So, it's pretty nice. I wish I could have gotten a bigger one, but this one here taxed the cranes pretty heavily. We bought the Covana top for it, and I would recommend that for everybody because taking off those manual tops will be a lot of problems, especially when you get to a bigger spa like this one. I've seen the ones that are kind of like an old-fashioned buggy style where the two tops flip up on each end, and it blocks your view if you have a view that you want to look at. So, Covana top is the way to go.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: June 3, 2022

    Prior to my new spa, I bought a bigger one from Cal Spas about nine years prior to that. The one I recently bought four years ago was my second one from them. I started having problems with that one, and I needed them to come out and perform some service on it about three times. Every time they did, they came out and took care of it. We were happy with the outcome every time. If something needs to be replaced, their rep took it out and took it back to the shop, rebuilt it, and brought it back.

    As far as the delivery, the team members were definitely strong enough to pick this thing up and put it in my backyard. They didn't ask me for help. They had to take it down my nextdoor neighbor’s yard, and they took the fence down between us. They took it through the fence to get to me. So, it wasn’t an easy delivery, but they got it in, filled it with water, plugged it in, turned it on, and made sure it worked.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 22, 2022

    I’m satisfied with Cal Spas. It’s a good product. They also have a showroom. But having a showroom with some live examples, and being able to test the seats out with water in it and see if they're comfortable, would probably be a good idea. This recent purchase was my second Cal Spas. My first one started to leak. In the wintertime, one of the motors was encased in ice, and it froze the whole system out. It shorted out. I called. It was still under warranty. But the guy could not find the leak. He said, “I think it repaired itself.” But I don’t think the problem fixed itself. There was an electrical issue and we had to change the wiring, and I paid for that.

    The second Cal Spas is about the same size. It’s got the same amount of jets too. But with the first spa that I bought, I could sit in it and the way the bucket was designed, it was comfortable. Now, the seats, I sit in it, and I almost slide out of the seat. I have to put my feet in the middle just to stay in my spot. Another thing, when I go to open the hot tub, I slip the one side up and I’ll just hold it there. Water would drain out of that top for a few seconds and then, continue opening it. Somehow, there is steam condensing inside the cover and that water then finds a way to a corner and drips down. I was like, “I’ll never buy a Cal Spas again.” But they came out for the warranty issue.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 15, 2022

    I went into a spa dealer and liked the colors and the deal that they offered. They were super helpful and nice people. It was easy. And I bought the spa. The quality is superb. I have a pool, and it has a Jacuzzi at the end. It's too hard to heat every time. But I have to keep it. So, I decided to put one on my porch. And it's just always hot. It always stays working. And I've never had one minute problem with it, never had to call anybody. It has a light that changes color, and that has always worked. And the Jets are good. If I went down and looked at the new ones, I would want another one. Soon they will come out with massaging jets that go up and down like my Infinity chair. I like Cal Spas a lot. I'd recommend it.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 19, 2022

    The installers from Cal Spas were very professional and 90% of the tub is very good. But there's one little cosmetic defect where the coating on the neck pads disintegrated on all three pads and they're not covered by the warranty.

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 26, 2022

    Recent purchase of a Cal Spa. This thing is horrible. This is my 3rd hot tub I have bought new. First of all, I can't speak on other brands' touchscreen but on Cal Spa they are terrible, do not get a touch screen. 2nd thing, two jets that are side by side will not put out even water, one will be stronger than the other. I also paid for the wifi to work with my phone, doesn't work. They replaced it with an upgrade, that doesn't work! I can't put in words how much I hate this thing!

    Cal Spas response
    Hello AG Farms,
    I am sorry to hear of your experience with your spa. If you could please provide us your serial # and contact information, we would be happy to assist you. Thank you.
    Bobby Ortez
    Customer Relations Manager
    bortez@calspas.com

    909-920-0534

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 6, 2022

    The Cal Spas store is close to us, and they were running a sale. We got a four-person hot tub. Some of the plastic cracked on it during the installation, but they replaced it. We really didn't use it that often, so we ended up selling it but we loved it. We like the jets. Overall, I liked the product and I'd recommend it.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Sept. 21, 2022

    The delivery man was very professional and he dropped off the spa we got. It is the perfect size and it warms up the water. But the mouth where you control the air is fading a bit. Other than that, there are no broken parts and it's still hanging in there.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Sept. 3, 2022

    Cal Spas needs to improve their customer service big time because I had issues with this bath and the customer service is really bad. First of all, they sent a guy that thought that I just crossed the border. No, I crossed the border a long time ago. I know what I'm talking about. I'm not being an expert on Jacuzzis, but I have common sense. Right now, I'm having a couple of issues with the circuit board and the control panel. But I'm not gonna call Cal Spas. When I had an issue with one of the jets, they couldn't help me with it. They made a big deal out of it. I ended up going to Anderson, cost me 15 bucks, and I fixed it myself. I shouldn't have to do that. Cal Spas should have supported their product.

    Cal Spas response

    Hello Leonel, Thank you for your Cal Spas purchase from Secard Pools & Spas. If you should have any questions about your spa, please feel free to contact our Customer Service Department at 800-225-7727 or contact me directly at 909-620-0534. Thanks, Bobby

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    Cal Spas Company Information

    Company Name:
    Cal Spas
    Year Founded:
    1978
    Address:
    1462 East Ninth Street
    City:
    Pomona
    State/Province:
    CA
    Postal Code:
    91766
    Country:
    United States
    Website:
    calspas.com