Bullfrog Spas

Bullfrog Spas Reviews

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About Bullfrog Spas

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Bullfrog Spas is a hot tub and spa manufacturer based in the United States. The company offers several models for buyers to choose from, as well as customizable options. Its products are available from many hot tub dealers.

    About Bullfrog Spas

    Bullfrog Spas is a manufacturer of hot tubs and spas in the United States. Its products are sold in showrooms across the country and feature efficient plumbing and a sturdy base for lasting quality and easy maintenance.

    Potential buyers can also design a custom-made spa or hot tub online. Customized hot tubs and spa pricing updates in real time so customers can make informed product and financial decisions. The Bullfrog Spas website also includes a wealth of resources, including warranty registration, buyer's/owner’s manuals, FAQs and instructional videos for maintenance, installation and more.

    Bullfrog Spas types

    Customers can choose from several Bullfrog Spas products or customize their own hot tub or spa. Bullfrog Spas products include:

    • M Series Spas: Larger luxury spas with various features
    • STIL Spas: Smaller luxury options with multiple features
    • A Series Spas: Elegant spas that fit three to nine people, depending on model
    • R Series Spas: Midrange premium spas
    • X Series Spas: Value spas for families

    If you choose to customize a spa, you can select colors, size, materials and other features and get an instant price based on the personalized selections.

    Bullfrog Spas prices

    The price of a Bullfrog spa varies based on the series, model and features. Customized spa prices also depend on the individual’s selections. Additionally, the hot tub and spa dealer's location influences the price.

    Generally, Bullfrog Spa prices fall in the following ranges:

    • Elite (M Series): $16,000 to $22,000
    • Luxury (STIL Spas & A Series): $12,000 to $15,000
    • Premium (R Series): $8,000 to $11,000
    • Value (X Series): $5,000 to $7,000

    To reduce the overall price, opt for fewer spa features, choose a value model or inquire about dealer-specific discount programs.

    Bullfrog Spas FAQ

    Does Costco sell Bullfrog Spas?

    Yes, Costco sells Bullfrog Spas. Additionally, many Costco locations host special Bullfrog Spas events where customers can learn more about the various models and features.

    How long do Bullfrog Spas last?

    If maintained properly, Bullfrog Spas last anywhere between 15 to 25 years. If outsourcing maintenance, opt for a technician who has worked with the model you own.

    Is Bullfrog Spas a good brand?

    Yes, Bullfrog Spas is a good brand. The hot tubs and spas feature quality materials and offer a wide range of customizable amenities, including JetPak therapy jets, self-regulating water care and more.

    Where are Bullfrog Spas' hot tubs available?

    Bullfrog Spas’ products are available at dealers nationwide. Use the Bullfrog Spas website to locate the dealer or showroom nearest you.

    Are Bullfrog Spas any good?

    Yes, Bullfrog Spas are good. The wide range of value and luxury models offers a hot tub or spa for most budgets. Customers find Bullfrog Spas’ quality construction and installation to be beneficial in maintaining integrity throughout many years of use. Those looking for more affordable options may find that Bullfrog Spas’ prices are a little higher than what other companies offer.

    Bullfrog Spas Reviews

    Stars Rating

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    • 78%

    Popular Mentions

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      How do I know I can trust these reviews about Bullfrog Spas?
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      Page 1 Reviews 0 - 10
      Installation & SetupPrice

      Reviewed July 1, 2024

      Bought a really expensive spa from Bullfrog, their installer put the spa in for us as part of the selling price. We were never told or shown the factory tunnels and holes leading into the interior of the spa. Inevitably mice or rats got into the spa from these factory installed tunnels and ruined our expensive spa. I contacted bullfrog, they said God did it and would offer no help. I do not believe God makes their spas with a design flaw. The spa is nice but the company bullfrog is a disgrace to american made and to anyone who believes in God. Shame on you bullfrog.

      Customer ServiceStaff

      Reviewed June 5, 2024

      I believe I have the only S200 Swim Spa in Salt Lake City, Utah. I bought July of 2023. Everything that could go wrong did. The salesperson could not answer basic swim questions as she had never been in one. Starting with delivery to today, one thing after another has been a pain. 3 months after delivery a pump broke and it took them almost 4 months to replace. I have to call them all the time to ask about things, they never follow through.

      The owners or higher management NEVER got in touch to discuss - even at the Home Show one manager guy just said "sorry to hear about the issues". Never did they suggest to come out to see or discuss. I do not know about their other products, but I spent $46,000 and hate, hate the experience. Also many of their techs have left over their poor management and the owners. Do not get their swim spa. The filtering cannot handle the size of the S200. Even with their tech doing every other week service it is poorly designed.

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        Customer ServicePunctuality & Speed

        Reviewed Jan. 12, 2024

        Bought a new A6L in Phoenix 5 years ago. Recently had a problem with two Jetpaks. Contacted store manager and customer service. Quick response and replacement Jetpaks showed up at my door in about a week. Otherwise this hot tub is fantastic and I've had no problems. Still looks like new. It gets used every day and really helps address my severe osteoarthritis from skiing, kayaking, football injuries.

        Jane

        What’s it like now please?

        Punctuality & SpeedStaff

        Reviewed Jan. 5, 2024

        We purchased a brand new M8 from Bullfrog Spas Laval in November 2023. Service was perfect, delivered on time and the best quality we ever seen. Thank you very much to their team! I recommend to anybody looking for the best service and product.

        Maintenance

        Reviewed Dec. 30, 2023

        Steer Clear at All Costs!!!! We purchased an A6L in early 2019. The spa has been falling apart since day one. The foam pillows have deteriorated, the exterior status light caught on fire, the base of the spa is cracking and falling apart, all the clips for the pillows have broken, the labels for the cup holders and buttons have fallen off, the knobs on the jet packs have fallen off, the rotating jets in the jet packs stopped rotating, the motors have overtime begun to make loud vibrating noises, and the list goes on. All I can say is don't make a $13K mistake like we did. Since our purchase 3 of our neighbors bought spas from other manufacturers as they witnessed the poor quality of the Bullfrog Spa. Life Lesson Learned for Sure.

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        MaintenanceWarranty

        Reviewed Nov. 8, 2023

        Don't buy Bullfrog Spa. Their warranty is worthless. Purchased A 6L model in 2020. Waited for two years to fix broken panels. Then base cracked. After six months they finally trow some patches on, then again, again and again... It's cracking, no one from Bullfrog wants to fix it. They want 5k to replace it. Worthless products and warranty.

        Customer ServiceMaintenance

        Reviewed Nov. 3, 2023

        We purchased our X series hot tub about three years ago from Tropical Spas in St George Utah. They are an authorized Bullfrog spa dealer. It took several months to finally receive our spa. We never got updated reports about our spa and when we asked for a refund they refused to give it to us. We asked to speak to the manager who never gave us the courtesy of a call back. When we finally did take delivery of our hot tub the first thing we were told was that it may not work right immediately. It didn’t and did not for months. I was told what I needed to do if the spa did not work correctly but that did not work and I ended up breaking a part.

        I went to the dealer that I purchased the hot tub from and asked them to order the part and test our water. They never ordered the part and did not test our water. After about six months the hot tub fixed itself and started working. I have to admit that once the hot tub started working it was fantastic. But then about six months after that it developed a leak. I tried to fix it but it seemed to get worse. I recently had a spa repair person come out who discovered three leaks. All of them are in the same area behind the control panel. The repair man said that this is common with Bullfrog spas as they cram everything into the bottom of the hot tub and fail to properly secure and support plumbing. He has worked on several Bullfrog spas and sees the same issues time and time again.

        I personally know three people with Bullfrog spas. One them is a Swim Spa. They all leak. One person has had hers repaired several times to no avail. Eventually it starts leaking again. Know she is getting rid of it out of frustration. I have owned many hot tubs over the years and never have had this problem. This is my first and last Bullfrog spa. It’s made in Utah.

        Customer ServicePunctuality & SpeedStaffWarranty

        Reviewed Oct. 28, 2023

        2-3 times a year I break the clips on the JetPak that covers the cartridges. Since it covers the cartridges I have to remove it fairly regularly to change the cartridges. I am incredibly careful and treat things with care when trying to remove the JetPak . I have repeatedly tried to call and email Bullfrog for an answer on why these break, and to ask them to make the clips out of more pliable plastic, or out of stainless steel. The manufacturer simply won't return my calls/emails. I asked my local dealer to look into this for me. One month later the dealer had not called back. I asked my dealer again and they said someone named Robert was calling the manufacturer. 3 weeks later no one had gotten back to me. I called my local dealer...Again.

        Robert picked up! He's alive! He had an answer at the ready, he just chose not to return my call. He claims that the manufacturer said, "if the seal is not properly set at the bottom of the jetpak when somebody tries to push down to remove the jet pack it'll break the clips." I got angry. Really? That was their excuse? That my seal was not properly set?! But it is! And I am still having clips break way too easily! I am still under warranty so they pay to repair this. But once I am out of warranty in 1.5 years I'll be spending about $500 a year to fix these. Unacceptable! I would not buy another Bullfrog if you gave it to me for 90% off! I have had countless other problems with my M8. This company should do everyone a favor and shut down.

        Reviewed Sept. 23, 2023

        The hot tub is great, the side panels, lid and clasps are insanely awful. The lid blows open regularly - even if the clasps are locked. The only time the clasps seem to work well are when I actually want to open the hot tub lid and then they are IMPOSSIBLE. A $20k hot tub inoperable because a 10 cent piece of crap plastic.

        Price

        Reviewed Sept. 14, 2023

        If there was a spot for a zero star, I would click that… Do not buy these p.o.s. spas… I’m a hot tub repair & maintenance technician. They will eat your money & break easily. The interchangeable jet packs provide a mold & algae breeding ground. The pillows, jets & filter parts degrade and break within a year. Every part that you should be able to change is proprietary to their brand, cost more than any other brand & is a pain in the ass to replace. They don’t put valves in the plumbing, so, God help you if you need a pump or spa pack because you will have to drain the entire tub to do that replacement. I hope you find this review helpful & I hope Bullfrog Spas goes under for their dishonesty.

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          Bullfrog Spas Company Information

          Company Name:
          Bullfrog Spas
          Website:
          www.bullfrogspas.com