Briggs and Stratton Reviews

I have been a small engine mechanic for years. Briggs & Stratton have never been able to get their carburetors are the governor's right and they will break down before warranty is finished and right after.

Purchased a Toro zero turn with a BRIGGS and Stratton 24hp motor. I have a level 7500 square foot lot that I cut frequently and still only have 30 hours on a 3-year-old mower. The mower is kept in a shed and not exposed to the elements. Recently the Briggs engine started smoking with a strong odor of unburnt gas. Had it taken in for repairs (about a month before the 3 yr warranty expires). After disassembly, the repair shop said the cylinders were rusted.(?) To my knowledge I've never used a high content ethanol gas. Toro and Briggs rejected a warranty claim saying the water in the ethanol rotted the cylinders. My $4000 zero turn now needs a $2000 repair. The guys I work with laughed when I told them I bought a Toro mower and laughed harder when I said it had a Briggs and Stratton motor on it.

Craftsman Lawn tractor 21hp Briggs & Stratton Single cylinder Blown engine rod went through block. Terrible Engine. Only used the tractor 6 times. Bought brand new. What a disappointment. They need a recall on this garbage!

Long story short, a mower I bought in the fall is 100% dead come spring. I took proper care and maintenance and the end of the lawn season. It is junk. Went and bought another, but not a Briggs & Stratton.

I have a 21 HP single cylinder Briggs and cut half acre it's a pretty steep slope at least 2 times a week plus some other peoples yards I do and it's going on 11. Not a single issue with it. Runs like the day it was bought and my lawn mowers have Briggs on them too. Never had issues so I dont see why all you are having issues. You must not maintain them properly. My neighbor had a mower he bought 12 years ago. Used and never changed the oil and it's still running today. I wouldnt own any other than a Briggs.

I bought this mower from "brandnewengines.com" on March 20th, 2019 with my understanding it had a 2 year warranty. In the fall the mower started running very rough (chocking). I contact brandnewengine's about where to take it for warranty work. They said "Ball Equipment in Parkville, Mo. was the closest Simplicity authorized deal". In early December 2019 I took it to Ball Power Equipment. When I told them the problem they said it should be covered by my warranty. In early January they finally called saying my mower was ready and the bill was $500+ dollars. When I asked why it was not covered by warranty the girl said she didn't know and the owner "Mr. **" would call me probably the next day.

I bought a Toro mover with a B & S engine. I don't use it a lot so I use fuel stabilizer. Guess what? After 6 months it won't start! Called a dealer as HD does nothing. All they had to say was: "Your fuel is old, you didn't use a stabilizer, might have a carburetor issues etc etc. Bring it in!" So I guess this means I have to repair this POS (piece of **) every 6 months. Ridiculous! My handy friend couldn't get it going either.

Have a one year old Simplicity Courier zero turn with this engine that does not like to start in cold weather. SUPPOSEDLY Briggs & Stratton and its ReadyStart system should make it as easy as a car, but every car I've ever owned starts easier than this thing in the cold. I can get no answers from B & S or Simplicity about solving the problem other than to take it to a 'warranty center' - but they don't tell me where one is or how I'm supposed to get it there. Useless support.

If it was possible to give no stars I would do so. They have the worst customer service, I was on hold for 30 minutes until I decided to call from another line and then they answered. Supervisor talked over me while I was trying to speak and was not trying to do anything to help the situation. They were an actual headache! I hate this company with a passion and I hope they go out of business.

2 months past warranty. The engine on my 2017 mower is junk and yes I take great care of all my engines. Changing oil is cheap. This engine has had 3 oil changes in 25 hours. No reason to crap out other than a decompressor that would not have to be there if they could put on a good starter. This was engineered to fail. They should be ashamed of this.

I bought a Snapper XD electric mower, but it's a Briggs and Stratton product and comes with a manual with their name on it. One of the two 82V batteries that came with the mower would not fully charge on the initial charge and never would on subsequent charges. According to the manual, it is charging to 60-80% of capacity. It runs the mower about 25% less time than the "good" battery that came with it. I've now called B&S 3 times. The first two times, I was encouraged to use the battery a few times and recharge it, to see if it would become normal. It hasn't. I called today, expecting them to send me a new battery. The service rep said that his supervisor said that my faulty battery is performing better than their minimum standards and they're not going to replace it. Thanks a lot!

Early this summer, I purchased a mower with a Briggs and Stratton motor. I literally used it four times before the engine failed. I took it to the dealer thinking that they would honor the warranty being a great company and reputable brand. It sat at the dealer for six weeks before I finally called Briggs and Stratton to give them the business over the phone. One week later, they rejected my claim due to lack of lubrication. The mower was running fine the first four times I used it. How does a good motor just fail when the thing had oil in it from day one?? DO NOT BUY THEIR PRODUCT. I will continue to give them bad reviews, because they completely let me down. Having to borrow someone else's mower every week while I waited for a rejected claim that I thought would be a no-brainer for them, is not something I will ever go through again.

I purchased the mower in April of 2017 to mow a 1/4 acre city lot with a ranch home, garage and pass through driveway. This yard takes just under 20 minutes to mow. Mowing in this area is once a week in April through June, every other week July through November and none in winter. I had finished mowing and was cleaning the mower. I test pulled after cleaning and the mower didn't start. On the fourth pull the mower made a clank sound and I could no longer pull the starting cord. I tried internet recommendation such as removing the plug and pulling, checking the pull mechanism, and checking the blade. The engine remained seized. I checked the oil, proper level and clear.

I bought a Toro 20339 model lawnmower from Home Depot. It made with Briggs and Stratton Engine. After 3.5 month it won't start. I took it to Power Zone for repair, dealer send claim to them but they request dealer sent the broken engine to them. One weeks later I received email from them. Said, "Failure due to lubrication. Your claim has been rejected."

21 h.p. Platinum engine on Sears YT3000 lawn tractor. What a piece of junk!!! The engine is only a couple of years old and I've kept up with ALL the maintenance requirements to a fault. One day it decided to start billowing out white smoke, blown head gasket. Ok. Had it repaired. Taking off the valve cover, gas POURED out. Apparently the NIKKI carb can leak gas through the system while it is shut off!! So I had to have a gas shut off valve installed. NOW the dang thing won't start, it only grunts but won't turnover. Apparently there is too much pressure in the cylinder because the cam shaft pressure release is not working. Major repair. I quit!!! Why is this company allowed to exist!!

Back in 2013 or 2014 I bought a Cyclone Rack with a Briggs engine on it. 2 years ago had to replace breather tub on it and is busted again. Now I have to replace carb on it. All the numbers I have gotten off of it none of them work. Diagrams that you find don't list all parts in pics. All pics are so faded you can't hardly read. Parts strip out easy. Have had to have helicoil put in for a bolt. Will never buy anything with Briggs engine again.

My family has a 6.5hp on a Snapper push mower, and 3 nearly identical, 5hp, cast iron sleeve, horizontal shaft Briggs on a woodsplitter, generator, and tiller. The mower was purchased new in 2008 and the others are late 80's models bought used. You should expect to have the carburetor replaced/rebuilt at some point. Annual oil changes are a must. I keep fuel stabilizer in everything to prevent ethanol from gumming up. Parts are cheap and maintenance is easy. I would recommend these engines to anyone.

Most people expect to do nothing to their lawn mower but start it and cut the grass. If you use ethanol gasoline you MUST USE FUEL STABILIZER to combat the negative effects of the ethanol in fuel. My last Toro push mower with Briggs and Stratton engine lasted 19 years, absolutely NO ISSUES. Annual oil change, spark plug change, sharpen blade and always added fuel stabilizer to my gasoline supply can. Read online effects of ethanol in fuel, fuel goes bad 30-60 days, use fuel stabilizer good for at least one year. I have two lawn mowers both Toro with Briggs and Stratton engines, after sitting 6 months this winter in outside shed, started on first or second pull. Lazy owners who DO NOT perform annual maintenance OR have a mower shop repair the annual maintenance is usually the main issues with poor mower performance. Buy American, Briggs and Stratton is the best quality.

A relative bought me a new push mower with a Briggs & Stratton engine about 4 years ago. Almost immediately gas was leaking from one of the small tubes on the engine. I used it that summer a few times but mostly used my older Honda push mower. The next summer I used the B&S mower a few times and then it wouldn't even start, even with the automatic starter on the mower. I took it to a guy that worked on lawn mowers and he couldn't figure out what was wrong. After that, I took out my Honda push mower-that I purchased new in 1996 and it started on the FIRST pull. The Honda that is now 23 years old, and that I am still using in May 2019, with nothing ever changed on it except for the spark plug. While the almost new Briggs & Stratton piece of ** won't even start! Briggs & Stratton, you are Pathetic!!

Bought a Poulan Pro lawn mower about a year ago equipped with a Briggs & Stratton Series 500E engine. It performed as expected the first couple of times I used it then took a turn for the worse. It began "smoking" from the area of the air cleaner and seemed to lack power. This problem continued to get worse where the engine "quit". The air filter was VERY saturated with oil. I ended up throwing it away. The engine appears to have "blown up" after no more than 8-10 hours of use! I couldn't believe it! Once upon a time Briggs and Stratton was an "icon" in small engines but it doesn't appear to be that way anymore. My advice is to anyone purchasing equipment with a small engine, shop for anything WITHOUT a Briggs and Stratton engine.

This mower has no wheel adjusters to set how high or low you want to mow. It worked great but for only 1 season. The following spring it would not start at all. It is junk. Do not buy it. It is worthless.

I bought a Toro 22” recycle mower with a Briggs and Stratton engine in it 3 years ago. Was the worst mistake I ever made. I had to replace the carburetor 3 times because it was made of cheap plastic which could not be adjusted and they kept breaking down. The mechanic could not just clean it out and adjust it, it had to be replaced. The mower kept losing power and sounding very sick every time I used it even after replacing the carburetor. I was only cutting small patches of lawn that my riding mower couldn’t reach. I never had a problem like this with any of my previous mowers.

I bought a Toro model 20339 mower from Home Depot in March 2018. I should have looked at the one-star reviews more carefully because apparently a lot of people had issues with the engine in this model. The engine is a Briggs and Stratton (of course) and it stopped working after only about 5 months of use in August 2018. I took it to a Service Center and was told that a "rod broke through the engine block due to a lack of lubrication." The "lack of lubrication" is completely untrue. I put in enough oil to the required markings on the dipstick and checked frequently. (I have been mowing lawns for 30 years so I know what I am doing.) Anyway, Briggs and Stratton is not honoring their warranty for their defective product claiming that the consumer is at fault. (How convenient for them.) As difficult as it is, I will never buy another Toro, nor any other product that has a Briggs and Stratton engine. (Even though they pretty much have a monopoly.) Sigh.

I bought this can a couple of years ago and carried, perhaps, 10 cans of fuel. The spout dripped fuel whenever the can was used. The vapor reduction mechanism nearly required a second person to help open the mechanism so that the fuel would flow. Holding that spout open to dispense fuel requires it to be jammed against something in the receiving fuel spout while supporting at least part of the weight of the can. That pressure is enough to cause the spout to disconnect from the can spilling more fuel.

My one year old Briggs 500e mower failed to start. I did some research and discovered that the carb has a design flaw, the fuel jet is too small and clogs. It is entirely made of plastic and is inferior. The company blames everyone from the EPA to the oil companies and refuses to take responsibility. Do not buy their motors, the company is not standing behind their products.

I purchased a Briggs and Stratton single stage snow blower last fall 2018. Not even through this winter season and the product has failed. I tried to Contact them for warranty repairs, and it has been such a nightmare that I've given up trying. I called a repair shop and found out the part number I needed to do the repair myself. This company sells an inferior product and then makes it so difficult to get things resolved in a timely manner. Huge regret, wish I would have done more research before purchasing. Hope this helps someone else from making the same mistake.

Bought a Victa self-propelled lawnmower in New Zealand which is a company owned by Briggs and Stratton. The mower has a fairly high price tag and is sold in NZ with a 4-year warranty. Some repair needed to be done: clutch cable had snapped and engine rattled. The mower had done about 15 hours of work in the 2 years I had it. Initially I was asked the full cost of repair about $200.00 and after querying the bill it was reduced to $68.00. I should not have had to pay anything as no maintenance or service was performed during the repair work. I bought another mower now and will try to sell my lemon as I am expecting the clutch cable to snap again after 15 hours running time.

Bought a Woodlands Sawmill with Briggs and Stratton engine. After five hours it started running erratic. I have to pay for services since their warranty doesn't cover carburetor. After ten hours, using high grade gas, malfunction is back. I'm buying a new not B&S carburetor. Eventually I may have to buy an engine and it won't be B&S. I don't trust it.

Bought a Yard Machine from Lowe's. It worked once, then never worked again, despite troubleshooting. Took it back and got a replacement. The replacement wouldn't even start out of the box, even though I was meticulous in following the instructions. Once again, went through troubleshooting to no avail. Will never buy another Briggs and Stratton.

I bought a Toro lawnmower with a Briggs and Stratton engine at the end of May 2018 from Home Depot. It was a big purchase for me since this mower cost almost $400. I brought it home unpacked and assembled as directed in the owner’s manual. I was able to use this mower 4-5 times in my 2000 sq ft yard and it appeared to do a good job, however the last time I used the mower I was halfway done with my lawn, and the motor let out a loud snap and then stopped working. I did not run over anything, so I was not sure what had happened. I called Toro and explained the situation and I was instructed to bring the mower to an authorized dealer, so they can find out what was wrong with my 2-month-old mower.

Bought a brand new lawn mower (Yard Machine). Took forever to get it starting right out of the box. The first could times I actually did get it to start it took forever. Now, the 3rd time I am using it, it won't even start. Followed all directions but apparently (and according to other reviews I read) this company makes garbage products. Should have read the reviews before I bought it, hopefully you are seeing this prior to your purchase. Stay away.

18 months ago I bought a lawnmower fitted with the B&S 415e engine. This year it does nothing but surge continually. The carburetor has been deep cleaned three times, to no avail. Two local authorized dealers have said that the carburetor is basically crap and is now regarded as a consumable, like a spark plug. I'll fit a new carb, sell the machine as soon as I can and avoid Briggs and Stratton forevermore.

The lawn mower is a piece of junk. First of all it burned oil and engine froze up not allow it to start. I added oil to it and getting motor to start. Then today I went use it. Oil was leaking and it started blowing white smoke out of engine rendering is a piece of metal of junk. The head gasket also broke.

We recently bought a NEW Briggs & Stratton lawnmower at Home Depot because we only have about 24 square feet of grass to cut as we live at the coast. We have used this mower 3 times, keep it in the garage and not out in the elements, and it no longer starts. We took it to a repairman to see if it could be fixed. We were told the carburetor is completely plastic and cheaply made and that it would cost $180 to replace it to get the mower running again. The mower only cost $150 brand new. I called the company and was given a ridiculous story about how they have made the carburetor smaller to conserve fuel use and now the plastic tubes that feed the fuel can easily get clogged and that it's not covered under the warranty... Surprise! So, basically they don't intend to do a thing. Moral of this story, don't EVER by a BRIGGS & STRATTON product if you actually expect it to work.

We had a previous Briggs and Stratton power washer for approx. 8 years. Used it only about 2 times per year. Wouldn’t start this year so found out pump needed replaced. Instead of replacing the pump we went to Lowe's and purchased a Troy-Bilt. After bringing it home and it not staying running we returned it to find out that the gas line was leaking. We leave approx 30 miles from the nearest Lowe's. I also wasted two weekends trying to power wash our house. I have gas and oil all over my deck. After contacting Troy Bilt, was told Briggs and Stratton makes the power washer and called them for some kind of apology or compensation. Was told they couldn’t do anything about it. We spent over $500 and hours of aggravation on this piece of equipment for nothing. Hopefully when we put the new one together it will run. The customer service at Briggs and Stratton is horrible.

540CC Platinum Series Head Gasket Problem - I purchased a Craftsman 42" Zero Turn lawn mower in 2012. Figured given Sears had been in the business forever that they knew who to source quality mowers from, guess not. I just finished getting back my mower after its second blown head gasket. I live in Canada, how many times do you think I cut my grass but after 3 years the first one went - $550 plus tax. Now last week it went again, another $550 plus tax. This is totally on the back of Briggs and Stratton. The tech repairing the gasket said the probable cause is the distance between bolts holding down the head - poor design. Can't sell it, Sears is out of business, who's going to buy it. Guess I need to start saving for the next one, gasket that is.

I was a firm believer in B&S 500e engines. Never had a problem for the last 30 years until I bought a new B&S equipped lawn mower and a B&S equipped edger last year. The lawnmower will start but fails to restart if the engine is warm. I have to let it set for several hours. The edger stopped starting after 2 times, with new fuel in it. I tried to winterize it but it wouldn't start so I emptied the gas and put it away for the winter. This spring I spent time on it trying every trick I knew. It would only start after I put a teaspoon of gas directly into the cylinder then stopped after the gas ran out. I took it to a 'certified' B&S dealer who told me that it's not under warranty because the gasket dissolved and that was my fault. Bad gas, etc. BS is right. Never again. This series of engines should be recalled. There are obvious issues with it.

I purchased the first rider lawn mower from Sears, had a Briggs 19HP, it did not even make it to the garage before backfiring bucking and dying. Every time I started it, it would idle, but no driving. Took it back to Sears, the guy there says, "Oh it may have old gas from the factory, and the carb needs repair"... NOT me so I left it there, went to Home Depot, picked up another tractor, again with the 19HP... Took it out for a drive for a teaching run on pavement. Then to my 2 ac. lot. About 45 minutes later. It goes into a frenzy, no idle at all just full speed ahead. Last Briggs here.

Had trouble with mower from the day I bought it. Won't start most of the time and when it does start and I stop to empty bag won't start again maybe the next day. Bag doesn't fit properly. Drain plug broke the first time I used it. The wheel adjusters broke. Grass gathers under mower. Should be a recall or maybe I got a lemon. Had mower about 4 years but I had a lawn man so I didn't use it often.

I've got two separate issues with two separate pieces of equipment. I bought a Yard Machines push mower three years ago after building my house. It worked perfectly the first summer/fall but I could not get the thing started at all the next two years. Last year as a last resort before throwing it away, I sprayed starter fluid into the filter intake. Surprisingly I finally got the thing started. I had to do this every time I wanted to use it. This Spring I tried to do the same thing and that won't even help.

Growing up I used to mow the yard with a B&S lawn mower. That thing was a tank and I abused it. It lasted almost 25 years without too much trouble. Bought a mower from Lowe's and it ran fine for a couple months. Prepped it for winter and wouldn't start next summer. Water in the gas was to blame according to the repair guy (used same gas after waiting three weeks and it ran fine.) Third summer now here and will not start again. Can put a little gas in the fuel/air filter and it will run till the filter dries out. Won't start without doing so and once the filter is dry stops running. What the ** happened to good quality small engines?

I bought this Murray lawnmower with Briggs & Stratton engine June 27th of last year. It was a big purchase for me, I wanted a self propelled this time so spent a lot more than I did ten years ago for $89. Because of this I empty out the gas and oil which I have NEVER done in the past. I put in fresh gas oil and new spark plug and it refuses to start. I called 2 dealers stating bad compression (since I could not call Briggs & Stratton from my cell phone the phone tree would not go thru no matter what I pushed) as my mechanic told me. They basically told me $35 to even look at it and pretty much I would be blamed and have to pay over a hundred dollars to fix it.

I bought a Snapper self propelled, three hundred dollar mower with a B&S fresh start engine from Walmart last summer. I used it maybe six times and properly winterized it. I ran it with non-ethanol gas and drained the oil. I tried, tried and tried to start it with new oil, fresh ethanol free gas this morning. It had a catastrophic encounter with my splitting maul and has been delivered to AIM metal recycling in Bangor, ME. I will never own a BS powered anything ever again. Absolute garbage!!!

I too am one of the suckers that purchased a mower at the end of the season last year. Used it 3 times and put it away for winter. I have had many mowers over the years and they ran well, like Craftsman and Huskee mowers. This Briggs and Stratton Brute mower is nothing but garbage. They cut corners on the parts and almost everything on it is plastic. The cost was $279. I bought it at the a local Menards, who refused to let me bring it back. Obviously they know it's trash too.

I had always trusted B&S small mower engines to be reliable. In fact, I had a Quantum engine work well for about 17 years with NO major problems. Then, I had to replace that mower & bought a Murray mower with a B&S 125cc engine from the Walmart website, fully expecting similar quality & not bothering to check CURRENT reviews of B&S engines. BAD MISTAKE on my part. First off, the new B&S engine's oil port is inaccessible to pour the oil in without a funnel with a long extension hose because the oil port is squarely under & blocked by the engine housing. Next, since there is no drain plug underneath, the instructions say that you have to turn the mower upside down to drain the oil out the same oil port that you used to put it in, being careful not to flood the engine with gas while doing that.

Had a new Vanguard engine install in spring of 2015 by Mayo Garden Center. They are scag dealer. In Dec of 2018 engine started to blow smoke and leak oil from rear of engine. Mayo told me engine was shot. After sending engine and pics to Briggs they told me engine would not be covered under warranty even though Mayo Garden Center believed it was workmanship problem. Don't understand why Briggs puts a 3 year warranty on a commercial product but won't stand behind it. Beware if you are going to purchase a commercial mower. See what engines are available.

Briggs & Stratton or just pain BS makes a cheap poorly manufactured gasoline engine for a number of vendors that are looking for a quick profit by using cheap second rate parts. A perfect example is a Troy-Bilt branded pressure washer I purchased from Lowe's. Despite all proper maintenance, the engine will not start. Sure B&S will pay to have it repaired as long as I go out of my way to take it some obscure repair shop. Insulting as that is, there is no excuse for a B&S engine with maybe ten minutes of run time to fail to start, other than the engine was built from inferior parts likely imported from some sweatshop in China. I know I will not purchase any product with a B&S engine in the future.

Nothing but trouble, Sears absolutely no help! Broke first year, will never shop at Sears again! Can't even talk to service tech 'cause they ship it out! I was a longtime customer!

I'm a landscaper. We have all Briggs equipment. Some of the engine are well over 20 years old. We never had any issues with them and they get worked hard in the mowers to the sod cutters leaf sucker. My boss tried a Honda for the hell of it. Lasted 2 years. Nothing beats a Briggs!!!

July 2, 2015 I bought a Ferris IS 2100 Zero Turn Mower from Midstate Turf and Tractor in Springfield, TN. 28 HP EFI engine. 284 hrs. engine developed a loud ticking in engine. Took it to Midstate. It was supposed to be under warranty. Tech checked oil and asked what kind of oil I used. I said full synthetic 10w20 Pennzoil. He said they recommend Briggs' oil. I said my manual said they do or any premium oil that meets the required specs. I said Pennzoil does. He told me he had a degree. I told him I had been a mechanic for 50 years. He called the next morning told me it was a quart overfull of oil and broke a rod. He would not tell me the rep's name he spoke to. If it was overfull of oil why was I not told when he checked the oil. I went and got my mower. Found the problem. Broke intake valve spring piston was hitting the valve. Fixed it myself. I will not do business with them again!

5 year old Briggs and Stratton 21 HP Platinum Series engine on riding mower carefully used and maintained spontaneously started blowing blue and white smoke. Spoke with B&S Techs and used manual to troubleshoot. Removed intake and valve cover to examine. Without expense and time of bringing it to a shop for and R&R tear down, the likely problem is head gasket or piston ring. Parts and labor to R&R engine is greater than several hundred dollars. Many other owners have reported similar problems and complained about this model (search the model number and check FAQs). B&S has discontinued the model. Contacted B&S for "out of warranty" (two years is their written warranty) and got run around. I have another B&S motor on a push mower that is knocking. I can't afford to be a B&S customer when engines fail 5 years into useful life. B&S: Count me out. I'm not playing your game anymore.

The mower is Briggs and Stratton motor. They used to be a good company but now they are not. I got a new push mower 1 year and 2 months ago and now it can't run anymore. I called the company and they told me that, "The mower needs a new carb, we can send you a new one for $50 bucks". Seems like they are putting a carb that fails after 1 year and they want me to put on a new one. I don't know how so now I have a mower that I paid $179 bucks for that will go out with the trash. This is the second mower with the same problem. Shame on you. Now I got a Sears mower. I will buy anything but a Briggs and Stratton.

MTD mower w/ Briggs & Stratton 125cc OHV engine from Home Depot - Recently bought a new house with a small front and backyard (front is 50ft x 50 ft; back is 50ft x 100ft with another 25ft x 100ft dog run). Saw a special from Home Depot around Father's Day for MTD 20" push mower with B&S engine for $149. I had a similar mower years ago that I used for about 15 years that I bought from ACE hardware (it had the B&S 140cc engine) - it was a beast. I was trying to save a buck and again my yard is small and I didn't want to spend $300 on a mower – it literally takes 30 minutes to mow the whole thing and that's taking my time. Pulled the mower out of the box and assembled it and used the supplied oil. I saw in the booklet that gas with more than 10 percent ethanol should not be used.

24 HP Briggs Professional Series - Bought a new Husqvarna lawn tractor in late 2016 with this engine it used oil from day one. I did not buy this from a box store. It was from a authorized husqvarna dealer. Was told they all do that. Uses 8oz.s of oil every 2 hr. of run time only has 75hrs on it. It runs good but fouls plugs and of course the oil adage problem. I highly plead with anyone thinking of purchasing this tractor or other brand with this engine to walk away from it. Total piece of junk. Briggs totally disgraced itself with these P.O.S. engines. I would never buy anything powered by their name.

I purchased 2 small engine parts from Briggs and Stratton from an online review then called in the order. Parts were delivered promptly by UPS. No packing slip, no receipt, not proof of order or purchase. I called Briggs and Stratton, customer service. I explained that I purchased the parts on my credit card and needed validation with a receipt or packing slip to validate to a customer for my payment. They said they could not help and would pass it along to a different department who "might" be able to help me. This is a multimillion dollar company and that was their response??? Guess we better try other company that manufactures engines.

Purchased a DR Power 9.5 Chipper Shredder with a B&S OHV Manual Start engine. Engine blew after two hours of use and B&S will not cover warranty. The company claimed user error due to improper oil added. This was not the case, but when it comes down to your word versus theirs the consumer has little to no leverage. I talked with tech support twice but to no avail. Definitely feeling 'ripped off'; I will never purchase another product with a B&S engine again. Never.

I place an order for a generator new. After I used it for few weeks, went bad. I place an order for the part I need, and they never send part. 4 days later I ask for the part they never send it. All customer service it's the worst and all lie to you. They say it was ship, some of them that was not on stock and a manager start blaspheming God's name. I will sell my generator or put it on trash and go with other company, never again will shop from Briggs and Stratton. To all my fellows soldiers and brothers in arms don't shop this name brand.

"New"(?) Husqvarna mower from local family owned/operated store "Swap And Shop". First deposit ($200) April 2015, second/final deposit ($300) May 2015. Mower delivered (possession) late May 2015. While I appreciate SAS providing financing, the rest of this experience has been less than professional. When the mower arrived the only paper work I received was an extra key on a placard and instruction book. There were no receipts for purchase or warranties. One delivery man showed me how to turn it on, then start mower blades, and reverse. Then they left.

I currently have 2 lawn mowers with Briggs and Stratton engines sitting on my back porch that are very difficult to start. It seems like every time I go to use them, I have to mess around with them to get them started. The first one I had ran for a couple of years, then I started having issues with it. Replaced 2 or three carbs on it. My parents gave me another one, and it started right up, twice. Now it’s back to having to mess with it, again. Come on guys, you can do better than that. Up your game, and build a mower that starts every single time, with ease. I will never, ever buy another one of these mowers, and I will tell everybody I know to stay away from them.

Have a craftsman 42" 540cc 21 hp rider, last 3 years two head gaskets then pin busted in side had to be rip apart cost $800.00. This year rings on piston is bad, smokes real bad. Mod 331877 type 237g5. This engine is junk, is there any class action law suit on Briggs & Stratton?

Purchase this Briggs and Stratton lawn mower for $149.00+tax. Worked really well for 2 years. 3rd year this thing will not start, keeps shutting off. I changed oil, changed filter, new spark plug, new gas and used carburetor cleaner and it's still doing the same thing. I called B&G 1800#. The girl told me to take it to a hardware store because she can't tell me anything. I asked if it's life expectancy was only 3 years. She didn't know. I emailed Briggs and Stratton. Going on 3 weeks now and still haven't heard from them.

In 2015 I bought a 7.25hp B&S snapper mower. Had a brother that thinks the world of his and has had it for 20 yrs. This new mower has been used approximately 6 times and will not start now. I also discovered the carburetor on it is plastic. A 7.25hp engine is worthless if it doesn't start, or when it did start it was governed down to a low idle making it ineffective as a mower. My recommendation to all future buyers of a lawn mower is to buy a Honda. I am using a Honda that was purchased in 1995, B&S are producing a product of low quality and the prudent thing is to steer clear of junk that is in the road.

I recently bought a lawn mower with a Briggs & Stratton engine, which blew a head gasket. I brought the mower to a service center authorized by Briggs & Stratton, which called Briggs & Stratton about the mower. Briggs & Stratton said the service center needs to take the engine apart and send pictures for them to determine whether or not they will pay for repairs under the warranty. It wound me up to $150 just to see if the engine is covered under warranty. I called Briggs & Stratton myself and they said in cases like this they usually don't pay for repairs, because they find that the owner did not keep enough oil in the engine.

Bought a Briggs Vanguard 23HP Engine kit to Repower a 530 Bobcat, after a month and MAYBE 30 Minutes of run time it wouldn't start, took it to the dealership for warranty work which Briggs refused to honor. Claiming Bad Gas Bent the Pushrods and Valves. Entire Fuel System was replaced a month ago and fuel was fresh with less than 10% Ethanol, Sounds more like a bad design to me. So it's off to Court to File a Claim Against Them and then I think I will go buy a Honda Engine. Be Wary of them you will likely get screwed.

I am so dissatisfied with it. Bought the end of August last year, used it total of 2 times and stored it in the basement. Tried to start it up for this season, no luck. I called the helpline, spoke with a rep with the name of Melissa, I explained what I am facing. She said "sounds like the calibrator which is not covered under warranty". This is my first item from Briggs and Stratton and for sure the last. I will put in the garbage Monday morning and go pick up myself something decent.

Fastener on air filter cover broke which is delicate. New mower bought less than one year ago. Cannot purchase just the Fastener without purchasing the entire cover. No satisfaction from the company. I should have purchased the mower with the Kohler engine. I will inform all my friends and family to rethink purchasing this company's products.

Is there any options of recourse available to me after wasting over several hundred dollars buying a brand new exact replacement engine from Briggs & Stratton through the SpeeCo company? I bought a new engine that was supposed to bolt right in exactly how the original Briggs & Stratton engine did on my huskee wood splitter... of course when I bolted it on, it didn't fit. I had to call the tractor supply store where I ordered it from, they referred me to the "SpeeCo" company where they ordered it from, & they of course referred me to Briggs & Stratton customer support... who told me I would have to cut & modify the engine mounting plate to make this engine fit, which was supposed to be a direct bolt on replacement in the 1st place.

Purchased a new lawn tractor 3 years ago. Sold my house after the first year and did not use the tractor for 1 season due to new construction delays. The tractor was stored indoors. Third season (right after the warranty ran out), The engine threw and rod and the engine was destroyed. Contacted Briggs and Stratton and asked for out of warranty consideration since the engine had only 62 TOTAL HOURS of runtime on it. Briggs refused to replace it, now I am out of approximately $1100.00! These things are garbage. Will never own another Briggs and Stratton Product. Unfortunately you have to purchase a foreign engine to get a decent quality product.

I purchased my Husqvarna tractor on 04/09/2016. I had 22 hours of mowing logged on my mower. I cut my yard and backed my tractor into the garage. As I was sweeping around the tractor, I noticed oil dripping on my garage floor. I called my son who took off the side panel protecting the engine. Well, I had a catastrophic failure with my engine. There was a hole in my engine. Oil was everywhere. The oil was all over the tractor, my left leg, my shoe, and my pants along with the floor. I called the service desk and was informed to bring in the tractor into the store. I had no clue that I had a problem. The tractor ran as well as it did the other times I cut the grass.

Brought a Brand New Yard Machine, the engine is by Briggs and Stratton. Got this lawn mover at Home Depot this past June of 2016. Did what was required for me to do after opening the box and putting it together. Pour the bag of Oil that came with into the machine, put new gas as well. Started it up, it made some noise that I was use in hearing out of a new lawn mover. Took it back and got another one, it did the same thing and took it back to home depot just well. They inform me that it was nothing wrong with it and it make this noise. Use it about once a week if that much.

Craftsman mower with Briggs & Stratton engine, bought brand new just before summer this year. Used it two times, all of a sudden it won't start anymore. Tried new gas, sprayed carb with carb choke, spark plug looks like new, but it just won't start. I've had a McLane edger over twenty years, never serviced, still starts (could use some servicing, but it still starts). I can't say one good thing about Briggs & Stratton anymore. The off-brand mower I got from Home Depot about 10 years ago still ran fine but I gave it to a friend when I bought this one. Big mistake. Seems like lawnmowers are no longer the dependable workhorses they used to be, now they're just high-maintenance pieces of junk. I'll never go with B&S again.

Bought and OEM replacement carburetor for my push mower, P/N 799868. Came in Briggs & Stratton OEM parts box. Carburetor does is not usable. The air cleaner flange was ground down using an extremely coarse circular grinder leaving a grooved finish that does not seal properly with the thin fiber air cleaner housing gasket.

I bought a Lawnflite Minirider mower from BATA, Easingwold, North Yorkshire in November 2014 to use on my small lawn. Had it serviced in February 2016. It failed to start in July and it is still with BATA (in pieces). They contacted your Cheshire branch sending photos of the damage and your Sam ** concluded that the repair cannot be done on warranty. I have studied the 11 situations in which the warranty does not apply and none of those apply.

Very disappointed about Briggs Stratton's customer service and their new products. Got a normal gas push mower at Home Depot a year ago. Used it 2x and it would not start. Took it a licensed repair shop (Rogers Engine in West Palm Beach) who charged for oil, spark plug and air filter, because it was not covered under warranty...after only having the mower 6 months!! It worked again for 2 times and again would not start. Took it in again and was told that the ethanol gasoline damages the carburetor which needs to be cleaned and again that is not covered.

I purchased an Ariens 42" riding mower from Home Depot in May of 2014. This mower came with a Briggs and Stratton 19hp model 330000 Intek "Extended Life Series" motor. Specifically, 33r877 0009 is the motor number, which carries a 2 yr warranty. It ran fine in both 2014 and 2015 mowing seasons and between seasons, the mower was stored according to the manufacturers instructions. It was maintained also per manufacturers instructions, including using only Briggs and Stratton oil, oil filter, gas filter, air cleaner and spark plug.

Sometime ago I purchased a John Deer riding mower that came equipped with a Briggs Stratton 21 HP engine. Before 100 hours run time, the engine developed a blown head gasket. I sent the mower in for repair at a cost of $320. This week with total of 140 hours run time, another blown head gasket. I personally replaced the head gasket at a cost of $30 for materials and 3 1/2 hours personal labor. There is a definite engine design defect considering the head gaskets consistently blow every 100 hours run time or less.

I purchased a brand new Briggs & Stratton Electric Pressure Washer through Amazon. It was unpacked Saturday, July 25th and used for the first time. It ran fine for 1 hour until a POP was heard. Immediately afterwards, water spilled out from the bottom of the plastic enclosure due to an internal connecting hose 12 inch long separating from a bolted flange at the manifold. This is a short black rubber hose (5/8 dia), 12 inches long with plastic fittings on each end, located internally between the pressure pump and the manifold.

Even If I go to MARS it can't get worse than these morons. I bought a Troy Bilt push mower in November, doesn't work in April. Used it 4 times - 4 hrs and engine is shot. Briggs and Stratton's local service experts sent them pictures - Briggs and Stratton says engine is damaged and they only cover materials. "Apparently engine is not a material" - it's human or dog or alien???

This is in regards to a MTD mower with BRIGGS AND STRATTON MOTOR, purchased from WALMART. Also PURCHASED ASURION EXTENDED WARRANTY. The biggest mistakes I have made. They are not under any warranty. What a surprise this is. To all of the people who might purchase the above things do not buy!!!

UPDATE! Just want to let you all know Briggs did resolve my engine problems by giving me a new engine. I had posted back in May about an engine that would not start after shutting it off for about ten minutes. After local authorized dealer (The Toro Store in Moline, Illinois) told me I had run it low on oil and Briggs would not cover repair I was not happy. Always check my oil before starting to mow and there were no leaks. Contacted Briggs and started a 2-month process to get a new motor. DO NOT trust the word of your local authorized dealer. They wanted to repair my engine for $150! Turned out a valve was sticking open so I had no compression, nothing to do with low oil. Briggs shipped a new motor (to the same dealer) but I picked it up in the box and installed it myself.

Murray/Toro push mowers with Briggs and Stratton engines. One was purchased last year, 2015 and the other one 2014. Both are in shop now because they will not start. I serviced both units, new oil, air filter and spark plugs. The small engine mechanic stated this was a very well-known problem with the B&S engines and it has to do with the carburetor and possibly fuel. All I can say is I own other units with Honda and Kohler engines which have never had these problems and I will discontinue purchasing Briggs and Stratton engines. They are not what they used to be years ago.

Turn Tight Riding Mower has many issues. Last spring it would not start. It had no compression to turn the thing over. Called and had to fight for Briggs and Stratton to help fix the problem. Got it back after it had cam guide repaired and a pressure relief valve. Might as well sent me a new motor. I had to pay for labor so it cost me 100 and some bucks. Tried to start it not even a year later and it's doing the act same thing, and I don't have a $100 to do it again so I can tell this will be a bigger fight than last year 'cause they are going to have to pick up the whole bill. This is ridiculous. Any one else have same problem? I hope they're ready to help me 'cause they are going to find out what the lemon law's about!!!

Hi, I bought a new Lawn Boy push behind mower in Walmart in June 2015. On the 4th mow the engine blew up. There was a large hole in the engine, so I took it into an authorized repair place, with the large dollar size chunk that blew off the engine (B&S model 90000 E series 500e engine). After 2 weeks they called and told me it wasn't under warranty. They said that there wasn't enough oil in the engine. The oil spilled out after the engine had blown up! They tried to charge me $50 CA for looking at it, I didn't and let them keep the new mower. What a piece of junk!

I ordered a Carburetor for pressure washer & before I received the part I called to cancel that I fixed the problem. Well, I ordered it 11-21-15 finally received refund 12-27-15 but they charged me for return shipping unopened box. $8.52 charge. No other company that I have dealt with has ever charged me for return!!! I cannot believe My Home Town would do this!? I will no longer buy Briggs product again and I will tell people to buy other!!!

Bought a Troy-Bilt 3-1 chipper, shredder, vac with the 190cc Briggs and Stratton engine September 2014. Used this unit twice with a total of 2hours. The third time the recoil spring failed. Knowing it was still under warranty I took it back to Lowe's to have it sent out for repair. Got a call telling me it was not covered because that's normal wear and tear. This engine could not handle six pulls on the recoil! Sad! This is a testament to their quality and customer service. You can decide if that's normal wear or poor quality. I have never had any problems with my Hondas. When you pay good money for a piece of equipment all manufacturers SHOULD state where the engine, ext are made. It's your right as a consumer to know before you make the decision to buy their products.

Bought the $149 lawn mower (walk behind) and it wouldn't start. Took it back to Home Depot for a replacement and it wouldn't work either. While at Home Depot on both trips, 1 customer was bringing his back for the same reason. On my 2nd trip, another customer said he bought one before and had the same problem! Never again will I buy anything with Briggs & Stratton's name on it! They are selling brand new products that don't work and I'm sure they know it!

So far I have bought 2 of these mowers and neither has lasted for more than a year. I will not be buying the 450 Series ever again. These mowers are junk. My neighbor had the same one and his lasted only a few months. In fact the next mower I'm going to get is not going to be a Briggs and Stratton if possible but definitely not a 450 Series. Fyi: My yard is very small, each mower was cared for and put in garage after use. I've cleaned the fuel tanks and carbs on all 3 mowers when they started to run poorly. It didn't help. I've even replaced the fuel diaphragm on all 3. Still didn't help. New plugs and good gas and still they run like crap. I followed each repair according to technical info for these mowers. I don't know if it's cheap parts or what but they are terrible mowers. You shouldn't have to replace a coil or governor on a mower after a few uses!!!

My lawn mower is out of warranty but not yet 5 years old. You would expect all sorts of problems with such a tool but it worked OK until last week when the drive shaft broke. This is an unusual defect and not easy to kill a 22.2 mm diameter steel shaft under normal operation. Looking at the break we could conclude that there was a bad spot (cavity) in the steel or the design near this particular area supports a break. I wonder how many other users have a similar problem

I bought a new Briggs & Stratton V-Tech Engine (17.5 HP) as a replacement engine for my 2000 Simplicity Broadmoor Riding Mower. My local dealer installed the engine in April. When I got the mower home, it ran for 1 hour before I took a break. When I returned it would not start. I troubleshoot everything and then took it back to my dealer. The coil was bad. This was repeated 3 times with B&S insisting that there were no problems with their coils (We put 3 new ones on). My dealer took the old coil from my 2000 B&S engine that we took off my mower, and the engine worked perfectly.

Power flow plus - These pressure washer are a piece of junk. I got one from Lowe's and the second time I used it, it started blowing water everywhere. So I took it back, got another one and the third time it did the same thing. You need to take the pot metal out and put real parts in there. I'm very disappointed with this product and will never buy another one.

I bought a replacement engine from a local dealer, to replace the old engine on my zero turn rider. I replaced old engine with new one, ran the motor for no longer than 15 min, engine sounded funny so I turned the motor off and checked everything again. Tried to start motor again and nothing, called my local dealer and they came and picked up mower and called me next day and said engine was ran without oil and threw a rod... Which is really funny because I not only bought oil for the new engine I put it in... WHY WOULDN'T I DO THIS... So then they proceed to tell me that I can send into Briggs and Stratton on my dime to have them look at this. I told them to bring mower back to my house and not only am I not using local dealer anymore I'm not buying another Briggs and Stratton engine on anything again.

Purchased mower 10 weeks ago and have roughly 10 hours of mow time. Engine ceased up and I was instructed by Toro to bring mower to dealer. Briggs rep admitted it was manufacturing fault that caused cease. I have been waiting over two weeks for replacement engine. Service has been abysmal. Would recommend steering clear of Toro and Briggs and Stratton.

I purchased this mower on 4/14/2014 and I have a small yard. Only a front yard no back. It has about 13 hours of run time on the mower. It blew up the other day and Lowe's, where I bought it, is saying it brought a rod because of no oil. Where did the oil go? Briggs and Stratton recommends changing the oil every 25 hours. This only has 13 hours on it. Briggs and Stratton is junk. I hold out no hope to get this fixed or get any money back from everything I have read. Briggs and Stratton is a ripoff! Do not buy!!!!

I purchased this Craftsman riding mower (DYT4000) from Sears in 2004 and have used it since that time cutting a yard approximately 100' x 200'. The tractor recently hit the 100 hr mark and I changed the oil and filter which was relatively easy to do. I drove it for another 6 hrs until yesterday. While driving the tractor, I felt an irregular vibration coming through the steering wheel and generally through the tractor. While cutting my grass the engine began spewing a lot of blue smoke whereby I immediately shut the engine off. I tried several minutes later to start the engine but it wouldn't start. From what I know about engines and what I read, this engine has seized and a major overhaul?? is necessary, if possible. I'm looking at the possibility of purchasing another engine if reasonable.

LA135 JD, B&S Engine Blew up after 75 hours w/Regular Maintenance. I bought the tractor from Home Depot brand new and did the first oil change after 10 hours and from there every 50 hours with changing the oil filter, air filter and oil. I had to have a brand new engine put in for $900 in 2013 and now have a B&S 21 HP engine. I am giving Briggs and Stratton one more chance. This engine does not perform well, I am never buying another B&S engine again.

Took my John Deere LA115 to Western Auto. They put me a new 21 HP Briggs & Stratton engine on my riding lawn mower. In 3 weeks' time, while mowing, it started missing. Took it back, they said it was gas in oil so they changed my oil and put a fuel cut off valve in fuel line. But still have bad miss. They replace carburetor, plugs, reset valves - it still miss. I am pissed off now. Just get me a new motor. Never buy one again.

Bought Lawnmower 550E Series with 140cc Motor in 2012, and another one, will tell later about the other. Used once a month, almost every time it will work fine for 5 minutes then will stall. Bought the gasoline stabilizer after removing all old gasoline. Added clean gasoline and stabilizer, stored again until next month... then it happens again. This is going on for the past 2 and some years. Looked for help in their web page, and was unable finding the right help.

Purchased a John Deere mower with a 21 HP B&S engine July 2010. After 123 hrs on the engine on June 2013 the intake valve keeper came off. Since it was out of warranty it cost $393.33 to repair. Dealer said this has happened to similar engines. Now June 2015 it stopped running. Mechanic said it needed a new cam shaft, valve tappet, both push rods and other items. With his labor the total bill will be about $439.95. Can I get any relief from B&S? NO. Their answer is that engine is five (5) yrs old and such things can be expected. WHAT A PIECE OF JUNK FROM A NON HONEST MANUFACTURER. Never will I buy another B&S piece of crap.

Has B&S engine on my edger for 3 months, it seized. Called B&S for warranty work, took it in locally to Rockledge Mower service on Murrell Rd in Rockledge, FL, it stayed there 5 weeks no repair. The owner kept lying to me about when it would be done. I called Briggs and B&S said take it somewhere else and they would stand behind the warranty. I did but the next closest repair shop (Bruce's Mower on Merritt Island, FL) refused to work on it unless I paid them upfront even though it was warranty work. This was warranty work so why should I do that? Explained that to B&S and they said take it to the only local place left. I did that with the case number B&S gave me.

Briggs and Stratton 21 HP engine. Not start. Checked carburetor...Has plastic parts, complex design, leaky grommet where the gas goes in and floods the engine. Springs are difficult. Got it running with much effort, but rpm fluctuates now. Not happy with Craftsman and Briggs and Stratton. Do we have to buy overseas products now? I have seen this in other products also. Are USA companies going cheap?

Purchased this mower in May of 2015 current year. Three different mowers would not start after mowing for about an hour. All three were replaced by Walmart. Well, this is the fourth Murray 625ex and it is doing the same thing as the first 3 only one month later. I am using a catalyst in the gas as recommended and I clean the machine regularly. I even blow it out with the compressor to make sure the engine has no dust. It has been blowing smoke the past 2 uses. A machine that is one month old! This machine is a useless piece of scrap in one month! They will not last out a month not to mention a season. Go spend your money somewhere on a decent machine that doesn't carry the Briggs and Stratton name on it.

Every lawn mower that was any good that my father and I have owned had a Briggs and Stratton engine. I bought a Murray push mower twenty-three years ago with a 3.5 hp engine. Though the Murray deck cracked and otherwise fell apart and was discarded two years ago, the Briggs engine lives on on the deck of the mower it replaced (a late 1960's model with a bad coil). It has a cracked intake manifold and the gas tank is held on with bailing wire, but it starts the first time every time every year!

I bought a used Craftsman mower from my uncle last year. I'm not sure how old it is, maybe 2 or 3 years. It's got the 24-horse Intek 2-cylinder. At $400, I thought we got a fantastic deal. It worked great all last year. This year, I noticed an oil spot in the garage. While mowing with it, I noticed smoke coming from the front end once in a while. Thought I traced it to the oil filter, so I bought a new one. After cleaning, I noticed oil running down the side of the engine. From what I've been reading, the sump gaskets on these are junk. So now I'm stuck, can't use my mower, can't afford to fix it, and I'm sure a warranty is out of the question. I always thought Briggs and Stratton was the best you could buy. Now it looks like I'll be looking for a Honda motor to drop in it.

I purchased a brand new Toro mower in May of 2012. It had a 2 year warranty which took it through may of 2014. It always started on the first pull. I loved this mower. I always checked the oil, changed it each year, and replaced filter and spark plug. I use fuel stabilizer in every tank. I am a farm boy and engineer, so I know how to take care of my engines. However this spring I went to start it and it would not fire. Checked spark... good. Fuel in tank. Tried with starting fluid... would not even fire. So I suspected a compression problem... maybe a stuck valve.

Brand new mower used one season wouldn't start in spring. Called B&S and they admitted they can't build an engine without forcing the owner to use additives, or the carb get's messed up, even then wouldn't guarantee the carb won't need to be rebuilt EVERY year. Traded it in on a mower with a Honda engine, and vow never B&S again.

Bought a Ariens riding mower with the 20 HP B&S engine. Run for nearly a year and then it locked up. Took it back to Home Depot and called repair service. Got a repairman that lives over a hundred miles from me close to Petal, MS. He tells me that the bolts that hold up the charging system was not torqued enough and they came loose and dropped down into the flywheel and ruined it. Now B&S sends a flywheel and fan out that don't even fit the engine. Come to find out they don't even make that part anymore so now they send something out to the repairman that he has to rig up in the shop to make it fit. Been a month, I need a mower and no hope in sight. B&S owes me a motor. Tomorrow I'm going back to Home Depot and if I don't get any results I will be filing a small claims court case against all concerned.

I purchased a Briggs and Stratton mower and after 10 months, it wouldn't start. I tried to get help from Briggs and Stratton, and they blew me off saying the problem wasn't covered by warranty. I have been waiting almost five weeks for it to be repaired now. The valve needs to be replaced, and the shop has well over another hundred Briggs and Stratton mowers to fix. I will never buy another mower from this place again.

Chose a simple part from their website as they suggest - when rec'd it's the wrong one. Have been calling for 2 days-- says my wait is 9 min. - hung up after 30 min. both times. All I want to do is exchange it. Way too much effort.

I bought a replacement engine for a ride-on lawn mower which was received and fitted by a dealer in July 2013, after less than a full season’s mowing (i.e. Last half of 2013 and the start of 2014) the engine failed in July 2014. It was maintained and serviced by the dealer and fully up to date with oil levels, etc. Regarding the Engine 31E607 that we have looked into here are our findings: Engine Failure is allegedly due to damaged bearing surfaces on the piston/cylinder, the lower thrust face of the crank sump bearing, the lower avs link eccentric bearing, the Camshaft journals. B&S are refusing to replace/repair under warranty on an engine that has done less than a year’s work and was fully serviced, etc. So much for the 2-year engine warranty they claim to provide.

I've used the brand new mower twice, then it wouldn't start. Damaged my shoulder from trying to get the mower started. I'll NEVER buy another Briggs & Stratton.

After weeks of anguish in having to buy a mower I purchased Briggs mower. Only now the thing will not start brand new. l followed the directions, filled it with gas, oil...I am so kisses. I can't talk to customer svc -- they closed on the weekend. I purchased the extended warranty but I just purchased 2/20 and I am returning 2/21. Brand new products as should not have difficulties out the door like this. I now have to somehow empty the gas and return this junk. Not happy.

I purchased a 38" Simplicity snow blower 2011 38" commercial blower - the unit made by Simplicity is probably the best you can buy. The engine from Briggs and Stratton had a problem with the oil drain plugs coming loose. The engine has 2 oil drain plugs depending on the application would be the deciding factor on what oil drain plug you will use, the one that is not accessible will come loose over time from vibration and heavy use. That's what happened to us, the oil dumped out in seconds and the engine seized. Briggs had since made a fix on the plugs but they did not make good for the engine. For this reason I cannot recommend buying any of the engines used for snow blowers made by Briggs.

The B&S motor on my Ariens snow blower just will not start. 19 inches of snow and this motor just completely fails. New spark plug, fresh gasoline, starting fluid, etc and nothing works. My biggest problem is you cannot work on this motor. You cannot access the carb, and there is no way I can find the ignition system to confirm timing is correct. I will NEVER buy another B&S motor on any device - actually I didn't buy this one, my wife did when I was out of town... It was the last one in the store and now I know why. Briggs and Stratton has become a very low quality option. I had to borrow my neighbor Honda, which started on the first pull. I learned an $800 lesson.

I purchased a short block for 16 horse Briggs. I got this short block and transferred parts of my blown motor I had running, put on a rider, had required oil in it. The person run for 2.4 hours on it and it set up. I went down and got it unstuck and we drained the oil and filter and refilled with fresh oil and filter. He ran another 3.4 hours on it and it blew up and had a block man come to a dealer and told them that it was an oil issue. Yes it was an oil issue. He also stated it was overhauled. I said I took it out of the Briggs box which was sealed. Took out, put my parts on the short block mounted on rider. I put the required amount of oil in it and sent it out my door.

OK. A couple of days after I wrote this review (and before the review was posted on this site), I was contacted by my local Ariens dealer where I'd taken the snowblower for diagnosis. After being denied by Briggs, the dealer contacted Ariens Corporate here in the US, and Ariens contacted Briggs. Briggs is now going to send a replacement engine block to swap for the cracked block, and they are covering the labor on the work. So, thank you Ariens, and Briggs as well, I suppose. Certainly a good reason to give Ariens a great review. After all, they've facilitated a warranty replacement on a product that they really don't even manufacture!

Cust purchased 3 Scag commercial, zero turn mowers, three sump gasket replacements well within warranty. Briggs replaced ALL THREE ENGINES!! Well guess what? Replacing sump gaskets on those engines!!! DO NOT BUY THIS ENGINE!!! Cust is understandably po'ed and wants to return units.

Brand new Brute 3 in 1, run time less than 6 hours, and the engine blew up. I mean chunks of metal flying, oil burning/smoking for 10 minutes later. Attempted to get help from Briggs & Stratton to no avail. They claim you MUST change the oil after the first hour, and then again after the 5th hour, or they will NOT cover it under warranty. They are claiming "user" error. By the comments posted here, it is obviously a manufacturing defect, as it is all to common. I think a class action lawsuit should be put in place. I spent over $300 for a machine I used no more than 6 times. B & S (BS, how 'bout that) is about all you get. No customer service, no quality, no standing behind their product. Bet they sell ice to Eskimos as well...

Brought cox zero turn 22 horsepower brigg. Its done 60.2 hours, 22 months old, cost 6500 dollars. It had commercial warranty 1 year but wasn't used for that 2 year warranty private its put conrod through the engine block. Briggs will not warrant it if it was commercial. It should have done around 300 hours.

21 HP Briggs and Stratton Motor - I bought a Craftsman Riding mower a year and a half ago. Replaced a Kohler I had for 15 years. Well, the engine dies and now needs a new Camshaft. Will cost about $380 to fix. This will be my last B&S engine. What's going on with quality control @ B&S. Disappointed in your product.

Bought a brand new wood chipper with an "industrial" Briggs engine. I've had issues with many newer Briggs engines so I went into the purchase guarded. After assembly I filled crankcase with oil and tank with gas. Engine started immediately and I was very impressed. I started thinking wow these guys have come along way. I chipped up some twigs and small branches. After some playing I found a larger branch and fed it into the chipper. This made the engine work and nice chips came flowing out. I was quite happy with my purchase. Seconds later the engine stopped dead. My days of chipping were over.

I have had, and still do have, lawn mowers with B&S Engines. Two are over 20 yrs old and still running. A few years ago I purchased a Toro with a 126T02-0299-B1 6.75 190CC engine, self-propelled. All went well until the other day (4 yrs from purchase) when the connecting rod decided to visit my lawn via the right side of the case. No maintenance problem, just faulty manufacturing. Very disappointed with B&S or with that engine as I learned it was discontinued. I have ordered a replacement (different model) and hope it will last longer or I will never purchase another B&S product again.

Bought an MTD 410 series push mower equipped with B&S engine that has caused problems from the start (wouldn't start second time because of material in fuel line -- most likely manufacturer shaving not properly cleaned). The choke has never worked like mowers I've used the past 40+ years. I don't think it even matters what setting you have it on. The engine runs rough, which results in uneven cut. The last straw was when the red rubber primer bulb started to melt then developed a tear... after less than two years of use! Living in Florida that meant probably 24-30 uses (takes me 30 minutes to cut my small lawn). This was my first AND LAST purchase of anything with a B&S engine.

I own a lawnmower with a Briggs & Stratton powered lawnmower that was made in 1985. I bought it at a garage sale - not working for $5. Took it home, looked it over and replaced the spark plug. Started no problem. Ran it for 3 summers without changing the oil, and leaving the gas in it through the winter. It sometimes took a few extra pulls to start but when I took it out this year all it took was one pull to start (with the old gas in it). I just changed the oil couple months ago and she runs great. The carburetor is a simple but perfect design that never has problems, unlike my Tecumseh engine carbs. But hey, it's older than me and back in those days things were built here, made from good quality material unlike nowadays everything is made in China from poor quality materials and designed to fail. We are idiots for having China make us everything. They control the world, not the USA.

Bought the mower from Home Depot in June of 2013. I have a smaller yard that with a 42-inch rider takes between 45 minutes and hour to cut. Engine has about 25 hours on it. Used the mower for the rest of 2013 and it worked ok. Changed oil and put gas in the spring of 2014, worked for about 10 minutes. Noticed oil was leaking out of the bottom of the engine. Checked oil plug to see if it was tight and it was. Put more oil in and checked the next day and all the oil had drained out. Called Home Depot and took in for the warranty. After 4 months, warranty was denied because insufficient lubrication. Didn't have to look very far on this website to see others with this problem. Reviews on the Home Depot site are very misleading. I was very wary of buying a Briggs and Stratton engine, but after the glowing reviews on the Home Depot site, I decided to purchase this mower. Previously had a Honda riding lawn mower that lasted 14 years. Would have purchased another one, but they stopped making them.

Bought a Briggs & Stratton mower from Sears less than 3 years ago. Already leaking oil and is dead. Last mower I had was NOT a B&S. Lasted over 10 years. Never will I buy a B & S anything ever again. What a waste of the $200 plus I spent. And the help page isn't. Pure junk.

I will never again buy another mower with a Briggs and Stratton engine. Bought one new at Home Depot. It worked fine the first year. Before winter I ran all the gas out. The next year, I used it with new gas and it wouldn't run right. The engine would surge, with the rpm going up and down. I checked with an authorized Briggs and Stratton service shop and they said it was in so many words, not maintained properly. Bull crap. I never had to do anything special with the mower I grew up using that had a Tecumseh engine. Sorry Briggs and Stratton but your engines suck. That's putting it gently.

Purchased a craftsman power washer less than a year ago, put 3 hours on the machine before storing for the winter. Pulled it out to wash the deck and you guessed it, oil puking out of the exhaust and oil filter trying to start it. Needless to say, it won't start. After reading the posts on the B&S engines, I'm convinced they are worthless. Going to do battle with Sears (believe me, they are going to take it back). Have Koehler and Honda engines that have never given me a bit of trouble. Big lesson learned here. BTW, Tecumseh is junk too.

Bought brand new rototiller. Used it once for less than an hour (never even ran a full tank of gas). Put fuel stabilizer in the gas also. Next year, would not start other than burning the fuel from priming. Took to B&G dealer who claims that problem was result of improper maintenance. Dealer attempted to clean carburetor, but still would not run, so they put anew one on it. Obviously, it was not dirty, it was defective. Dealer charged me more than 1/3 of what I paid for the new rototiller to begin with. B&G would not stand behind their 2 year warranty. If their plastic carburetors can not even last a year, I think there is something wrong with the design of their carburetors. Will never buy a piece of equipment with a B&G engine again.

I called customer service for assistance with the engine on a lawn mower I just purchased. I got a recording saying the wait was approx. 8 minutes. After about 30 minutes on hold, I was disconnected without ever reaching a live person.

Today May 15, 2014, I was mowing with my 2011 Yardman tractor when the entire of the right side of the engine blew out and throwing the starter on the grass. Parts of the engine flew up to 50 feet away. After looking at other complaints, I guess there is no use in going to B and S for some type of satisfaction. The oil was up and the engine had been running ok.

Purchased a brand new never used Briggs And Stratton Pressure washer. It was defective from the box and the company nor Canadian Tire would do anything about it. All they said was to return it to a repair center. Would you want to repair an item as soon as you purchase it??? Is this the way Canadian Tire and Briggs and Stratton care about their customers???? Very Very Disappointed. Will never buy from Briggs and Stratton nor Canadian Tire ever again.

May 2011, I purchased a Poulan Riding Mower from Home Depot. This mower cost $1000.00 and came with a 2-year warranty. I did not purchase an extended warranty for I could not afford it at the time. In August 2012, I had to have the starter completely replaced. In March 2014, I went to crank the mower to start lawn maintenance. It would not crank. I rechecked fluids, tried cranking again and it cranked this time, but went dead. Once again, I got off to check the mower out, that is when I noticed oil dripping own the front pulley. I called the same repair company to come pick it up that did the work on it in 2012. I contacted Home Depot about my mower and they were to get in touch with the Repair company.

I have been using my ride mower about 4 years without any problems until last week. The The 22 HP v twin Briggs and Stratton started to miss considerably. I found I had low compression on one cylinder and one rocker arm was loose. So I pulled the valve cover off of the cylinder that had good compression and discovered the engine ate one of the push rods. Gone. Not a trace. So now I have a fairly new 54" mower that needs a motor already. I will not have another BS engine.

I purchased a Husqvarna UTV equipped with a 14 hp Vanguard via BS. After 60 hours use, the engine destroyed itself. I followed every maintenance instruction to the T. Both BS and Husqvarna stone-walled every effort to recover my loss. Trumped allegations of improper mx. The dealer realized I was right and they were wrong. The dealer, not BS or Husqvarna, absorbed ALL costs. 140 hours after a NEW vanguard engine was installed, it is burning excessive oil. DO NOT BUY ANYTHING THAT SAYS BRIGGS AND STRATTON OR HUSQVARNA.

I bought a Briggs and Stratton lawnmower and I used it once. The mower was still under the two year warranty. The mower is still brand new. The mower wouldn't start. I had to take it back where I bought it to send it off for repair. The mower came back with a bill of 64.00 and no reason as to what was wrong other than 15.00 labor charge and 3.75 for unknown part and the rest cleaning. I've tried calling all the number to the company of Briggs and Stratton and they have given me nothing but the run around and even sent me to numbers for other companies.

Briggs and Stratton did not have the low oil shut off valve as manufacturer stated. Oil ran unusually fast and low during storm completely overheating engine. 20 HOUR OLD machine ruined! Company will not honor warranty even though they manufactured product wrong. DO NOT BUY FROM THIS COMPANY!!!

I purchased a Craftsman GT5000 garden tractor with the Briggs and Stratton 26 hp ELS engine. The intake horn shows severe erosion and the air filter is bypassing unfiltered air into the engine. The type number is 0244 E1. I am a professional mechanic and have performed the required tests and examination and determined that the engine is unserviceable due to this engineering problem. I would never have bought this machine if I even suspected that this kind of problem existed. On top of all this, the sump gasket leaks which is also a systematic issue with this engine. Apparently if you went to a Briggs and Stratton dealer within the first year of your ownership you were able to get some assistance. However, this particular machine has very low hours of operation, 210 hours of actual operation, even though it was produced in 2004.

I bought a Aries Snow thrower two years ago. Snow thrower works very well and I always checked the oil level before using. Well last major snow storm I lost all the oil in the snow thrower while using it an the engine threw a rod. The plastic oil plug vibrated out and I never noticed it while using. Cost me $690 dollars for new motor. In all the years of using small engine equipment this has never happen to me (40 plus years). Where I had my service work done and my engine replace this has become a common problem with snow blowers that have a briggs and stratton engines with a plastic oil plug. The service repair place has already replace 5 engines this year.

Lawn mower engine 126T02 type 0299-B1 code 10081657 while still with clear oil ran away. Except for knowing what to do, shut it down quickly, it would have exploded! The repair shop replaced the governor at about 3 hours run time. Now it has done it again about 1 hour run time. They want another $200 to fix the same thing again. Very dangerous. What would have happened if a kid or my wife had been running it. Persons or things could be hurt or killed by the explosion... pieces flying everywhere!

Dixon zero turn motor failure. Mower motor was using oil. Called dealer and was told "those motors don't use oil". They are Briggs and Stratton motors and are the best. Took mower to dealer as it would not continue running nor would it cut the grass. Have had this mower for 2 years cutting small lawns. After taking it to the dealer, was told the motor was shot and would cost $1000.00 or more to fix it. My prior mower had a Kohler motor and used it for 8 years and never had any problems with it. The other mower had over a 1000 hrs on it and never used oil. This mower has less than 250 hrs on it and oil is coming out of the backside of fuel pump throwing oil on the motor. The motor is ruined due to something being wrong inside. Love using this mower but the engine is worthless to me.

2 years, 4 batteries, hours spent trying to charge batteries and countless crying fits add up to one piece of crap engine. It has been hell trying to cut my grass for the past 2 years. I lost my husband in March 2011. As spring approached, had lawn mower maintained and returned. Would not turn over. Charged, charged and charged some more (new battery). Took battery back, installed new one, worked for a few weeks, then had to charge, charge, charge all over again. Fall 2011 had maintenance done and bypassed choke with new one. Worked for a while and charge, charge, charge again.

Husky Generator with Briggs & Stratton Engine is garbage, complete garbage!! Don't buy anything with a Briggs/Stratton engine!! YOU WILL BE SORRY!! I have 2 lawn mowers, a generator and a log splitter with Briggs/Stratton engines. I've had problems with all of them!!! B&S does not support warranties at all! These engines are garbage... Don't buy.

I ordered my McLane Reel Mower on March 10, 2013 and received several days later - shipping was $100.00. Went through the normal setup process. My neighbor and I put it together, filled it with 30 SAE oil, and I mowed and it did great. I went to mow the following weekend and it fell apart. Something came loose in the engine and was clanging around on the inside. So I called McLane which they called their Briggs and Stratton rep who then called a rep in the Charlotte, NC area. This jerk called me and all but accused me of not putting oil in the engine. He asked how many ounces did I put in the case and did I use the oil that came with the mower and other questions that implying this was my fault.

Rod came out the side of engine for no reason. It should be replaced by the company. It's the Model Troy-Bilt from Lowe's.

On October 28th, 2011, I purchased an Ariens snow thrower from a local retailer for over $800. After last winter, I prepped it or storage exactly as the manual states. This fall I put fresh gas in and it leaked out. The service manager said Briggs and Stratton will not warranty their engines if it is fuel related, regardless of the manual. My machine has a 2 year full warranty. I am paying $40 for pickup and delivery and another $200 to replace the defective carburetor. Briggs and Stratton has refused to even discuss this issue, saying that the government mandated fuel additives are eating away at the seals. I'm not quite sure what control I have over that, but the bottom line is: B&S will not warranty their defective products.

I purchased the 3-in-1 Push lawnmower on 05/25/12. I have used it less than a dozen times. On the day the engine went out, I checked for oil and gas. I made sure the lawnmower had both. I started to use the lawnmower, then I heard a boom and saw smoke come up from the engine. I noticed a hole in the side of the engine. I called Briggs & Stratton Customer Service department and they directed me to a service center that would look over the lawnmower. A few days later, the service department called me and said the lawnmower broke because it had no oil in it? My response was as follows: "Are you kidding me? The lawnmower leaked oil all over the garage for 2 days. That was one of the reasons we had it picked up from the service department. I didn't want it leaking all over my truck." I did contact Briggs & Stratton prior to the findings. I have the emails.

The mower stops running every other week and has been in for repair three times since purchased - carburetor rebuilt, fuel system valve replaced and again, after 5 minutes of use after the last repair, the mower is again refusing to run. We have paid to have our lawn mowed three times since May after spending $450 on this mower at Sears. Three days of going to work late to drop the mower off for repair, gas to and from the repair shop and Sears is refusing to replace the mower. I have never been so dissatisfied or angry about a product or treatment from retailer in my lifetime. I want this mower replaced or my money refunded so I can purchase a different brand.

The facts: out of warranty, date of purchase was 08/20/09, and the engine time of 174.6 hours as noted on the lawn tractor meter. The product is a Sears Professional 42" Model 44M700. I have a half acre lot and I take exacting care of my equipment. My 24hp V-Twin was running as expected and then would not idle. I shut it off and restarted. The engine RPM went higher than normal and the throttle had no response. Due to the fact that I was in a start situation, I shut it off immediately and checked the throttle linkage. The linkage was good and when I checked its movement, the adjustment was perfect as shown by the choke position.

Briggs and Stratton doesn't stand by their warranty: I purchased a Yard Machine mower from Home Depot with a B&S engine in October 2011. After using it twice, I stored it for the winter. I pulled it back out in Spring 2012, checked fluids, and started it up. After two passes, a huge bang and oil poured out all in my yard (So yes, there was plenty of oil in it.). There were numerous phone calls and lots of runaround. I finally was told to take it to a local facility for B&S to come see if the repair was under warranty (which took forever). It's a huge hole in the block. I was told it was my fault. There's no warranty coverage.

I have a 6.5 Troy-Bilt walk-behind lawn mower. I started having carburetor problems at the beginning of the second season. I went to a repair dealer and he told me the carburetor had bad fuel and needed to be rebuilt. I did so, replaced the fuel with 93, drained the tank, new air filter and still it will not run past primer. Neither Troy nor Briggs will own up to defective carburetor as they put all the blame on the consumer's back. When you follow maintenance, start up, care instructions to the letter, and the unit fails, why does the manufacturer have the right to say, "sorry, it is your problem," and get away with it? The prices we pay for these items should operate for several years. Yes, I know things wear out, but on the 3rd season of cutting grass? Come on, man! Whatever happened to product dependability? It has been replaced by corporate greed and screw the consumer.

I had two lawn mowers with B&S engines that were maintained according to the manufacturer specs and one pressure washer. The lawnmowers each lasted about a year and it cost more to repair than to buy a new one, so that was my action each time. The third lawnmower had a non-B&S engine that is still running several years later. It was purchased in July, used once for about two hours to clean the deck, stored with the fuel tank empty (I ran it out of gas to prevent fuel issues later) and then when I tried to start it again in November of the same year, it would not start. The dealer charged me for a repair to the carburetor diaphragm. It ran for a couple of hours and stored again. After that, the cord would not pull out more than a foot or so. The same problem was the diaphragm and I decided that was enough B&S **. Never again will I buy a B&S product and it appears that I am not alone! Buy something other than B&S and put this lousy company out of business.

While using this 15-month old engine, it stopped running! This is bad and should not have happened. Warranty shop says it was bad maintenance, and that is not true! The engine only had about 30 hours on it, and I changed the oil twice! I am very angry about spending money to throw out the window! If you are looking to purchase equipment, do not buy Briggs and Stratton engines. They are junk. We recommend Honda or Kohler engines. Briggs and Stratton has really let us down.

I bought a new wood splitter 15 month ago with Briggs engine. It split about 30 face cords of fire wood and the engine started giving me trouble. I found a shop to fix under warranty and am not happy with proceedings. They tried to tell me it was bad maintenance .The engine is not even 2 years old and only has about 30 hours on it. I took good care of it but in my opinion, Briggs makes junk. I will never buy a Briggs product again. Honda engines are the best. So much for made in America.

The mower blows a considerable amount of blue smoke on start up and has done from the second time I started it. I have taken it back to the repair shop where I purchased it and they reckon there is no problem and I had to take it back! In my opinion, there is an issue with the oil control rings but Masport and Briggs and Stratton don’t want to know about it. I own several Briggs and Stratton powered products and they are quite old and they do not blow smoke on start up!

The Cub Cadet mower is owned and operated by my grandmother. She is 73 years old and makes sure everything she owns is maintained and kept up to its greatest potential. The mower has now got oil running straight out of the mower. My father has talked to several ones that he works with that have the same mower and the exact problem. I understand that some people are rough and don't take care of things like they should; however, my grandmother is not that way. She now has the weight on her shoulders to get another mower which she should not have to do.

Generac will not answer my response so I am sending this to Briggs & Stratton that owns Generac. I purchased my Guardian 20 KW on 12/29/2008 from Blossman Butane in Crystal Springs, MS. On 7/31/2010 I had to have the Generac Guardian battery charger replaced and battery. Luckily it was covered by warranty because Dent Air Conditioning Co in Jackson, MS charged $1,163.73. The serviceman informed me that the charger has gone bad and killed the battery. He stated I could look to have to replace this battery every 2 years. Well, this month, February 2012, the battery died again. This is totally unacceptable. I recently retired with 34 years in the military and I believe in a maintenance program. I have just recently past my 3-year warranty period. I can't even get a response out of Generac. Is there anything you can do to assist me?

I purchased a chipper/shredder with a Briggs and Stratton engine from Lowe's for $800. Ten minutes into the first use, the engine quit and gas poured out of it. I returned it to Lowe's, where it sat for two weeks before it was sent to a repair facility in another state. It was there for three more weeks when they finally decided to diagnose the problem as "stale fuel."

I purchased a Hustler zero turn mower with a B&S 21 hp single cylinder engine and 48-inch cut. I like everything about the mower except the engine. B&S clams it is 21 hp, but it bogs down in 1 1/2 weeks of yard growth. In the first year of usage, the balancer came apart, cracked the crank case housing, and the engine had to be replaced. When going up an incline in my yard and under load, numerous times it has dumped oil in the cylinder and put out thick clouds of smoke. And the oil level is correct. On the internet, this engine is referred to as the dime store engine.

I purchased a Yard Machines 746SRL riding mower with a Briggs and Stratton model 31000 OHV motor on 7/2/2008. It has been used to mow my 1 acre yard since and has never been used commercially. It was always parked indoors and I changed oil / filters 3 or four times per year. This week the engine quit working - it had a bent push rod / crankshaft (ruined motor) according to the mechanic. This short, three year lifespan is astounding. Apparently, B&S is now building their products for a sharply defined, planned and just beyond warranty lifespan.

In March of 2007, I purchased a new Snapper ZTR mower with a 21 hp Briggs and Stratton Vanguard engine. I experienced problems with drive belts braking, attributed to vibration in the engine causing the belts to rub and brake. In May 2008, the engine dropped a valve, busted a piston, scarred the cylinder, messed up the head. Briggs warranted the motor. It had 160 hours. It was replaced with a 23 hp Vanguard. My belt problem stopped. I believed the first engine was bad from the factory.

I have a Murray 22" push mower with the 6.0 hp Briggs Stratton engine in it, mod#12h 802-2384 b1. The gas tanks on these unit fail at a high rate, pouring gas on to frame and sometimes the muffler area. It almost went up in fire 2 or 3 times. This is not safe. I went on the internet to check. It seems to be a lot of people mad at Briggs Stratton.

We purchased a Briggs and Stratton the end of September 2008. We used it 4 times and stored it in the garage. We use it the following spring March 2009 and it would not start. Finally, we got it running only to have it conk out right away. I took it back to Wal-Mart after being told they could only exchange for the same machine but this took a lot of arguing back and forth before they even would do an exchange. Next, lawnmower ran about 4 times, and then started acting up just like the first one.

An engine on my sears lawn mower lasted 2 1/2 mowing seasons on centipede grass. Briggs says the breather is the reason fore pulling oil into the carburetor. Negative oil chamber failure. I have never heard of such a thing. My gas line from the tank was totally collapsed or rotted or imploded. two mechanics later and much expense and hard ache & replacing that engine.

I purcdhased a 23 HP B&S engine 48 inch cut riding mower. When I got it home it would not run. I loaded it back on my trailor and took it back and they gave me another one. This was on 6-30-04. On July 5-o4 I had a knee replacement and didn't use the mower my self but one of my maintenance men did and kept telling me it was skiping badley. The next summer I started using the mower and it skiped of and on constantly.

i have the ranch king pro with the 18.5 hp v-twim briggs and stratton motor. I filled the gas tank last night preparing to cut the lawn today and i started the motor it ran for a minute or so and i shut it off. I was ready to go in the house the whole front of the engine compartment was blazing it was under a portable canopy and it caught on fire also. now the tractor is a total loss and i am with out a nice lawn tractor. now i am out the cost of a canopy and a lawn tractor. the fuel line is to close to the hot exhaust of the motor and its not designed properly. I am lucky i wasnt hurt or burned from the inferno.

I have a yard machine modeL #11A-506L062 with a Briggs and Stratton engine model #12Q802-0204-B1 and the gas tank leaks. This is not to safe. There should be a recall on this gas tank. If there is a recall nobody knows about it at all.

In March 2007 I purchased a Poulan self-propelled lawnmower. When I unloaded from the box I immediately checked the oil, added 9 to 10 oz of oil, which showed slightly overfull on dipstick, filled with gas. I started the mower and it ran for 10 min and froze up. I contacted the store where I purchased it and they had me take it to a local repair shop.

I purchased a new Massey Ferguson Lawn Tractor Model#2718H-50 M#356777-0113E1 on 8/8/2003.

We bought a Troy-bilt 21 HP riding lawn mower in April of 04'. About a month ago it started to smoke, asked several people what they thought it would be, no answer. So we went to Lowe's in Searcy AR where we bought the mower, and asked why it would be smoking, they said it was out of warranty and nothing they could do. We did a oil change and changed the air filter. Still smoked. Took the heads off and realized that the heads had a lot , a lot of carbon built up on them.

I purchased a huskee lawnmower from Tractor Supply Company with a Briggs and Stratton engine in it in 2001. Three years later it would not start. The authorized briggs and stratton dealer said a valve was stuck and allowing oil to transfer from the crankcase to the carburator therefore losing lubrication for the engine. I had the dealer call a B & G rep in Columbus Ohio and he said he it was not their fault. Now how is it my fault that it happened. I take care of my equipment and even wax my lawnmower. The engine is not made anymore due to emission standards. It will cost me $1000 to repair the engine. I want action from B & G to help me out.

I use my briggs and stratton lawn mower about 4 month before I noticed the gas leaking from the gas tank.I took it apart to find the tank cracked.This is very dangers and does need something done about this.

I own a Briggs & Stratton Pressure Washer and I've had problems with the Pump unit on it. I've had the machine for about 1 1/2 - 2 years before the problem showed up. The pressure side of the pump blew up from a manufacturers defect. I contacted B&S to see what they could do since it's not on a piece of the machine that requires owner servicing.

I purchased a Murray Riding Tractor with a 12.5 hp Briggs & Stratton engine from Home Depot in Aug. of 2002. I was told that it had a one year warranty. The engine blew up in April of 2003. I went to Home Depot and they told me it should be no problem to get if fixed at no charge. They then told me to take it a local Briggs & Stratton repair center.

Phone calls to Wal-Mart and Briggs & Stratton were a waste of time. They said Carburetor was not defective yet I informed them of care in handling of gas and ALWAYS us B & S gas stabilizer. Others have had same problem. Believe Carburetor is defective. Had an in-line gas valve installed and shut down unit by turning it off and literally let unit run out of gas each time to avoid this happening in the future. Concerned with overall long term damage caused by gas in crankcase. Scoring of piston, piston walls, etc. Am on Disability. Very careful to maintain things as cannot afford replacement due to neglect. Use Preventive Maintenance procedures learned in Army in 60's on everything I own.

i purchased a out of box lawn mower from bj's it was a murray lawnmower with abriggs and stratton engine iowned probaly for one season and on the following season it died the engine would not start my wife brought toi a place in watertown they seemedto think that it waas over filled with oil i got the gut feeling from this place that it wasn' gonna be under warranty so i told the wife to take someplace else i did not like the response i got for mthat place so she took it to a place in peabody mass they seemed to think it was unfilled hummm get the feeling that nobody wanted to fix it for nothing????